Name: Red Roof Inn Detroit-Rochester Hills/Auburn HIlls
Address: 2580 Crooks Road, Rochester Hills, 48309, US

8/10

Excellent

11 Jul 2026

Daniel J

Clean room tv was broke but not a big deal was only using it for sleep

Partner

10/10

Exceptional

08 Jul 2026

Tonya

Very nice hote

4/10

Poor

06 Jul 2026

Marlowe

$96 for a night and the TV didnt even work.

Partner

10/10

Exceptional

05 Jul 2026

Brenda

Good value. Will stay again. Make sure to look at amenities. Some rooms have refrigerators, some do not.

Partner

8/10

Excellent

27 Jun 2026

rashad

Clean room

Family

2/10

Poor

13 Jun 2026

Cary

The reviews are a total lie. While the rooms appear clean at first they'll soon give way to the sewer smell and the cockroach that fell on me while I was riding my Google review. For a few dollars more I could have stayed at a nice Holiday inn or something but I thought with the seven out of 10 review this would be okay but I learned the hard way. Could not get a functioning TV remote. Mattress is thin and you will feel the bars from the bed frame unless you like that kind of thing. Pillows are lumpy ass can be just everything that would make your stay miserable. And let's not forget the walkway is literally crumbling underneath your feet. If you walk under it and look up you will definitely not want to stay on the second floor.

Self

10/10

Exceptional

13 Jun 2026

Lawrence

For the price you can't beat this recently remodeled Red Roof. Great location close to
M-59. Very quite night and day. Pet friendly and the grounds are cleaner than most expensive hotels. Staff is absolutely amazing.

Self

8/10

Excellent

08 Jun 2026

Jeffrey

The room was adequate (matched the price I paid) - lots of parking, easy check in and check out, but I was slightly disappointed with cleanliness - mildew around tub edges, stain on sheets, no stopper in sink, just general neglect to details - again, I got what I paid for. The major negative was the shower had to settings when running - scalding hot or freezing cold - no way to just have warm water. I expect just two amenities when I book cheaper motels - a clean bed and the ability to shower. Everything else was what I expected for a room I was only going to sleep in, but the shower was a deal breaker for me. Would not rebook in future.

Self

8/10

Excellent

25 May 2026

Erik

My stay at the Red Roof Inn was overall great. The room was comfortable, clean, and the staff was friendly. The only issue I had was with the early check-in policy. I called a day before arriving and was told by one employee that there would be no fee for early check-in, but when I arrived, another worker charged me for it. That was disappointing because I was given different information beforehand. Aside from that misunderstanding, my stay was pleasant.

Partner

6/10

Pleasant

18 May 2026

Hamza

Stay here for a business trip. First impression wasn’t great. Waited for 20 minutes at the lobby door was locked no staff to be found. Finally checked in and heard loud arguing and some pops nearby. Not the safest area I think. Definitely wouldn’t stay here again low price reflects low quality.

Self

8/10

Excellent

01 May 2026

Michelle

Basic room, but that's what we expected.

Our neighbors were outside enjoying some pot and our room smelled very strongly of it. We carry air spray and dealt with it. Signage said this was a 100% no smoking facility inside or outside.

Also the lamp next to the bed could not be turned on as the knob was non-existent.

Partner

4/10

Poor

26 Apr 2026

Aaron

We got the non smoking handicap room and it smelled like someone used a urinal cake as an ash tray. The comforter had burn holes from cigarettes and stains from...your guess is as good as mine. We just slept there so it was warm at night. Maybe get some new sheets and a different cleaner.

Friends_and_family Family

4/10

Poor

05 Apr 2026

Filsy

Didn’t fix the TV, not approachable

Friends_and_family Family

10/10

Exceptional

29 Mar 2026

Navjot

It was an easy check-in and checkout. Receptionist was helpful but there was no vending machine or breakfast.

Self

6/10

Pleasant

28 Mar 2026

Kenneth

Staff was friendly and helpful. Not many motels near Oakland University, but I’m not sure we would stay at this one again. It allows pets and is generally run-down.

Family

6/10

Pleasant

19 Mar 2026

Amanda

Staff was friendly. Room was ok. Bedding and towels were stained which made it feels less clean.

Self

10/10

Exceptional

14 Mar 2026

Adriean

Clean room

10/10

Exceptional

03 Mar 2026

Monique

Clean rooms and attentive staff

Pet

6/10

Pleasant

01 Mar 2026

Jason

update rooms. Staff was friendly and supportive

8/10

Excellent

25 Feb 2026

James

Front desk helpful. Good for the price. Some things missing in room such as remote for TV lamp did not work and burns in the blanket. Other than that ok stay

Self

10/10

Exceptional

21 Feb 2026

Monique

Great warm room, quiet and along with a comfy bed. Nature environment

10/10

Exceptional

16 Feb 2026

Tyeisha

Clean quiet and staff was great

Partner

6/10

Pleasant

10 Feb 2026

Luis

Good place to relax for a few hours

Business Self

10/10

Exceptional

05 Feb 2026

David

.

10/10

Exceptional

01 Jan 2026

Ilir

Clean and quiet, definitely coming back.

Business_and_leisure Self

10/10

Exceptional

14 Dec 2025

Sabrina

Awesome stay

Leisure

10/10

Exceptional

10 Dec 2025

Jeff

Clean and great staff

10/10

Exceptional

09 Dec 2025

Lynn

Clean room and kind front desk greeting

6/10

Pleasant

05 Dec 2025

Rebecca

Clean sheets and clean shower however a male staff banged and rapidly opened my door at 10am on my last day while check out is stated at 11am. I was totally undressed. I wont be staying again.

Business Self

6/10

Pleasant

02 Dec 2025

scott

Advised coffee maker in room but was told they don’t ! Key cards quit working!

Friends_and_family Family

8/10

Excellent

27 Nov 2025

Morgan

Front desk receptionist was very nice and welcoming!! Room 111 needs a new door seal it was a bit chilly. There was a bit of pet hair all over the floors. The bed was very comfortable and the bedding was nice and clean! Will stay here again

Business

4/10

Poor

24 Nov 2025

Reinaldo A.

Weird odor in room

Leisure Family

10/10

Exceptional

22 Nov 2025

Bkkk

Worked out very well for my dog and I. Good dog walk location. Next to McDonalds. Slept good

Business Pet

8/10

Excellent

18 Nov 2025

Mirko

good value

Business

10/10

Exceptional

15 Nov 2025

Emily

The room was clean and comfortable. Nice bedspread

Leisure Partner

6/10

Pleasant

10 Nov 2025

Clinton

For the most part the room was fine. No real issues with the room. The bathroom fan on the other hand was horribly noisy so much so that the neighbor was upset, and we felt like we couldn't turn on the bathroom light because of the fan noise.

Leisure Family

2/10

Poor

06 Nov 2025

Gordon

Worst hotel I have ever been to. Avoid at all cost. You are better off getting arrested and spending the night in jail

4/10

Poor

30 Oct 2025

Dana

Just wasn’t for me. Bugs in room, big hole in the wall in the bathroom. Toilet was broken and needed to plunge after every flush

Leisure Self

10/10

Exceptional

16 Oct 2025

Dragoslava

Yes. Parking was great. The room clean and air conditioning working fine.

Leisure Partner

10/10

Exceptional

14 Oct 2025

Armani

The floors were so greasy and dirty when you laid a white towel on the floor it was gross . There was no soap in the soap dispensers or the ones in the shower. Overall great place to lay your head was super comfortable but needed better cleaning.

Partner

8/10

Excellent

10 Oct 2025

Dheeraj Sailendra Reddy

Room is ok for the price. Parking is good. McDonalds is just few steps away.

Leisure

10/10

Exceptional

09 Oct 2025

Jessica

the price is good

Business_and_leisure Partner

8/10

Excellent

18 Sep 2025

Charles

I found that there was more traffic noise than I had anticipated. This can not be helped, it is a function of the exterior room entrances. Other than that, it was a lovely stay and the price couldn't be beat.

Friends_and_family Family

6/10

Pleasant

07 Sep 2025

Patrick

Clean but...

Room was clean (mostly). Small things like tv remote not working properly, couldn't control volume or turn it off. no light bulbs in th lamps. bathroom door one inch too narrow so much you can't latch the door. Also natts all over around the sink

Partner

10/10

Exceptional

31 Aug 2025

Nahala

Wonderful and clean

10/10

Exceptional

31 Aug 2025

Dalton

nice people, enough parking, convenient!

Business_and_leisure Self

6/10

Pleasant

26 Aug 2025

Jenifer

The TV never worked and two different front desk staff were unhelpful. There were dead bugs in the room. The room smelled of horrible cigarette smoke and someone had put a bag over the smoke detector. The smell of Marijuana permeated the room from other guests that were smoking it.

The plus side is that the location of the motel is convenient and it is cheap.

Friends_and_family Family

8/10

Excellent

22 Aug 2025

NOAH

Good stay

4/10

Poor

18 Aug 2025

Brianne

Cons: They didnt give me my deposit back because of a singular dirty towel that would cost $3 to replace. Ac/heat unit was a hassle to keep the unit going for heat. I was having difficulty getting the remote control to work, and so did another guest. Only upgraded rooms and double beds have a fridge (why doesnt every room get one is beyond me?) There were many tiny fruit flies/gnats and mosquitoes. Room was poorly ventilated so air flow wasnt the best and the room felt moist at times, especially the bathroom even when running the vent all night.

Pros: The bed was comfort. My room was pretty clean (wxcept for the best of the toilet). I appreciated the smart rv (when it worked). The area was quiet and near a lake.

2/10

Poor

17 Aug 2025

Chris

I did not like much the room linens and bedding were so dirty that I went to Walmart and bought myself pillows and blanket

4/10

Poor

17 Aug 2025

SILFANA

Price

2/10

Poor

16 Aug 2025

Cody

I booked through Expedia and because my flight was delayed till the next day the Red Roof in staff REFUSED to change my check-in date to the next day and considered it a cancellation simply for the fact that there was “no manager on duty,” which also a terrible business aspect of this business to not have a manager available in some way to deal with these kinds of situations. Overall, terrible customer service experience from the front desk, customer service, and guest services. I lost money because of the terrible and inadequate customer service relatability of this business. I never received a call from the manager the following day when I asked guest services to specifically notate that in their email on the complaint I filed. I will never book with this company again and will continue to share my feedback with others that ask about the Red Roof inn. Thank you for a terrible experience.

Leisure Self

10/10

Exceptional

04 Aug 2025

Ramandeep

Nit bad

8/10

Excellent

03 Aug 2025

Lynn

Good

4/10

Poor

31 Jul 2025

Verified traveler

Yeah, it's a 2 star hotel

Floor, toilet, bedside table and bedding hadn't been cleaned before I stayed. Sink was cracked. Neighbors were noisy.

Friends_and_family Family

4/10

Poor

31 Jul 2025

Mohammad

At check-in, we were surprised to learn that they require a deposit of $50 CASH ONLY. Checking in staff was rude and hinted that we probably have never stayed at hotels to know cash deposits are common and expected in USA! We had no cash with us! There were mosquitos everywhere. People smoking pots till late night next door caused major inconvenience for us. Only positive side is that the rooms were reasonably clean.

Leisure Family

6/10

Pleasant

30 Jul 2025

Joelle

Our stay was okay. Neither exceptional nor terrible. The hotel provided the basics, bed and bathroom for the night. Service was adequate, and the overall experience was average.

Family_with_children

10/10

Exceptional

29 Jul 2025

Jing

Clean and

4/10

Poor

26 Jul 2025

Roland

Go somewhere else

Hotels.com listed free breakfast. They have no breakfast. We also had to pay $50 for \"incidentals,\" which was nowhere mentioned when we registered and paid for room. And they only accepted cash!
In the room there was no iron, no ironing board, no coffee maker and no shampoo. They did bring those items though - but we had to ask.
Couldn't get the TV to work. We called the desk and were told, \"I'll make a note.\" What??? So no TV.
On the positive, the bed was comfortable, but nothing exteaordinary. The shower was OK, but not great pressure.
Overall, if I had known, i would have booked somewhere else - even if i had to pay a little more. I'll know for next time - and now you know.

Partner

2/10

Poor

25 Jul 2025

Verified traveler

Cheap is right !

I would never stay there again after what happened on my stay..my receipt had my room number but the front desk kept giving people the keys,then I come in my room and all my personal belongings was taken in plastic garbage bags! Tossed my food and beers! No one taken responsibility at the desk and manager/owners no where to be found..and when they return my stuff in bags ,things were missing😡😡 very unapologetic and lack responsiveness type of place. But..it's up to you!

Self

10/10

Exceptional

25 Jul 2025

Sierra

The property was really nice

8/10

Excellent

15 Jul 2025

Verified traveler

I'd stay there again

It was excellent for the price. There weren't many amenities, and the room was small, but it was clean and check in/out was fast and easy.

Self

10/10

Exceptional

12 Jul 2025

Niko

Very friendly and willing to write on paper to communicate with me (im deaf) and very welcoming.

Friends

10/10

Exceptional

12 Jul 2025

ORLANDO

Cool for a truck driver

6/10

Pleasant

12 Jul 2025

Jeff

Great spot for a room after attending meadow brook amphitheater

Friends

2/10

Poor

12 Jul 2025

Verified traveler

Charged me fees for a dismounted tv that I never touched or even tried to turn on in the first place.

Business

10/10

Exceptional

05 Jul 2025

Shantaneice

Clean and the front desk associates are very helpful and friendly.

Business Family_with_children

10/10

Exceptional

04 Jul 2025

Hannah

Recently renovated and very clean

Leisure Family

10/10

Exceptional

22 Jun 2025

Jacqueline

Clean a d safe

Leisure

2/10

Poor

21 Jun 2025

Eduardo

Terrible experience. I arrived before my family and had to leave before they come because that is not a place to bring them. I arrived at 2am and as soon as I got to my rooms corridor I sense the smell of cigarette and weed. Once I opened my room’s door everything seemed to be okay but when I got to the bathroom I panicked. The tub was covered in hair as if somebody had shaved and left everything there, the toilet surface was stained with dried urine.

Friends_and_family Family

2/10

Poor

09 Jun 2025

Joann

I checked into the room. Brought in some of my belongings, then left to meet up with friends. When I got back to my room, my door was wide open, and all of my stuff was gone. They did end up managing to locate my belongings in another area of the hotel But it was a scary experience with all of my stuff missing. The balcony was all rusted out and the place just seemed very rundown. People were living there. There was a car with four flat tires that have been sitting there for a long time.

Partner

2/10

Poor

09 Jun 2025

Christopher

I think the room they rented to me wasn't supposed to be rented. The TV didn't work, there was no coffee, soap or shampoo in the room.

Business_and_leisure Self

4/10

Poor

06 Jun 2025

Antony

Was supposed to be smoke free but the room smelled like it wasn’t. Our clothes and bags smelled like cigarettes after leaving.

Leisure

8/10

Excellent

04 Jun 2025

Don

I enjoyed my stay

Business_and_leisure Self

8/10

Excellent

03 Jun 2025

Tory

My room fresh and everything was new even the tv.

Business_and_leisure Self

6/10

Pleasant

02 Jun 2025

maceo

Some of the guests rooms had a smelly oder coming through there doors

Business Self

10/10

Exceptional

01 Jun 2025

kamal s abou

Surprisingly it was amazing, room where very clean and roomy and has tv fridge and microwave . Staff were friendly

Leisure Self

8/10

Excellent

30 May 2025

Komal

The rooms are fully renovated but the outside it’s not that attractive

Leisure Partner

8/10

Excellent

29 May 2025

Brian

very clean and the staff were friendly. Slept great.

Business_and_leisure Pet

4/10

Poor

27 May 2025

Valon

Room was not in a good condition, ac wasn’t working, toilet was broken.

8/10

Excellent

18 May 2025

Elaine

Great location. Quiet

2/10

Poor

03 May 2025

Debbie

What are horrible places we didn’t get to stay the night. Hotel attendant gave us a key card that belonged to someone already that was in the room very disappointed.

Leisure Family

2/10

Poor

03 May 2025

Robert

I call them to let me go 25 minutes before to drop off my clothes and to be ready for party. They said no. I didnt go at all there and i get new place more safe and relax. I will never go there. No safe no good workers. Bye

Business Partner

4/10

Poor

02 May 2025

Slawomir

Easy access from highway
Clean , but to the extent of spartan, no decorations in the room , no character

Business Partner

2/10

Poor

06 Apr 2025

Karam

My room was free smoking but some how i smell the smoke on and off inside the room

2/10

Poor

06 Apr 2025

Steven

Never again

2/10

Poor

25 Feb 2025

Samuel

The room was a disaster. Soap dispenser did not work, dresser was broken with nails sticking out, heating was irregular and prone to temperature swings, the safe would not open, and there was sticky residue all over the ccounters

Business Self

2/10

Poor

13 Feb 2025

Fred

The water didn’t work in the sink. There was a hole in the bathroom ceiling. Room wasn’t completely clean.

Business Self

10/10

Exceptional

05 Feb 2025

Kenneth

HIDEAWAY

I like how it is ensconced off the highway! Gives a secluded feel!

Business

2/10

Poor

25 Jan 2025

Ellis

I did not like that property was undergoing renovation and offered rooms that were unihabitable. Expedia should require that their clients be notified that a property is going through major repairs and that travelers could find themselves in a room with is dusty, no iron, no ironing board, no coat hangers, no way to regulate the temperature in the room, no hot water in the sink and shower (in metropolitan Detroit in January), no doorknobs in the bathroom, only one staff member on the premises who could take as much as thirty minutes to be present at the front desk who is only able to understand and apologize, and call the manager who does not respond to phone calls. After one terrible night, no one responded to my complaints until I called Expedia and requested a cancellation and refund. This facility should not be allowed to rent rooms that are substandard, dirty and unsafe. It makes Red Roof look bad as well as Expedia.

Business Family

2/10

Poor

22 Jan 2025

Hussein

No heating

Business Self

8/10

Excellent

02 Jan 2025

Lynn

Always appreciate staying

10/10

Exceptional

21 Dec 2024

Lynn

Kind person at desk

Leisure Self

2/10

Poor

05 Dec 2024

JODY

Dirtiest place ive seen. wife and i took one look and walked out. Guy at the check in was super cool and refunded the money. Highly would NOT recommend.

Leisure Partner

6/10

Pleasant

02 Dec 2024

scott

Disappointed

She didn’t speak very much English. The first room was a disaster, took awhile to get us another room. Very loud most of the night.

Friends_and_family Family

4/10

Poor

26 Nov 2024

William

The first room I received was filthy. I went back to the desk and they gave me a second room with was filthy as well. Muddy footprints on the floor as well as plastic wrappers on the floor. The third room was clean but the door was wrapped and you see outside through the crack. Friendly helpful staff.

Leisure

2/10

Poor

23 Nov 2024

Justin

Very dirty, nasty and small rooms. Broken desk and drawers, nasty walkways and broken stairs and railways

Leisure Family_with_children

8/10

Excellent

17 Nov 2024

Kenneth

Got the room at the last minute. Not sure if I had cable or not. Kinda small, but I managed.

Business

4/10

Poor

15 Nov 2024

Michael

The property was going under remodeling, however, having your “workers” use a semi truck from 6am to 11am with them “backing up” more than 20-30 times every 20 mins was horrible. Everyone was complaining because no one could sleep. Also, the person next to me was being harassed by a guy who kept knocking on the door asking to come in and she would scream on top of her lungs to leave her alone.

Leisure Self

2/10

Poor

09 Nov 2024

Brendan

No rooms available after buying one online

Arrived at the hotel after booking online and they said that the system was wrong and they had no rooms available.
Need a Refund

Self