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Sonesta Simply Suites Detroit Troy

Detroit - MI · United States

2550 Troy Center DriveView location

7.8/10Very good1,003 Reviews
Cleanliness7.8/107.8
Service7.8/107.8
Comfort8.4/108.4
Condition7.6/107.6
Amenities7.2/107.2
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Sonesta Simply Suites Detroit Troy

A total of 118 guest rooms are available for guests' convenience at Sonesta Simply Suites Detroit Troy. Guests may take advantage of the Wi-Fi connection on public areas at Sonesta Simply Suites Detroit Troy. The reception is open 24/7. This hotel understands that accessibility is important to all guests.

For this reason, it features wheelchair accessible units and is fully adapted for easy access. There is a car park. This environmentally-sustainable hotel has achieved the certification. Sonesta Simply Suites Detroit Troy may charge a fee for some services.

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With a stay at Sonesta Simply Suites Detroit Troy in Troy, you'll be within a 15-minute drive of Detroit Zoo and The Detroit Shoppe. This hotel is 15.8 mi (25.4 km) from Great Lakes Crossing Outlets and 1.7 mi (2.7 km) from Somerset Collection.

Make yourself at home in one of the 118 guestrooms, featuring kitchens with full-sized refrigerators/freezers and microwaves. Your room comes with a pillowtop bed. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment.

Conveniences include desks and coffee/tea makers, as well as phones with free local calls. Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Pet friendly
Concierge
Laundry
Gym
Non-smoking
Business facilities
Accessible facilities

Check-in and check-out

Check-in from 4:00 PM
Check-in until anytime
Check-out until 11:00 AM
Minimum check-in age 21

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available LGBTQIA+ friendly Professional property host/manager Pets allowed Pet max weight (per pet) in kg is 23 Pet max weight (per pet) in lb is 50 Only dogs are allowed Maximum number of pets per room 2 Service animals are allowed Service animals are exempt from fees/restrictions Pets cannot be left unattended

Cleaning and safety

Sanitization
Property uses a professional cleaning service
Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Deposit: USD 150 per accommodation, per stay

    We have included all charges provided to us by the property.

  • You need to know
    • Children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
    • The property is professionally cleaned.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    The front desk is open daily from 7:00 AM - 11:00 PM. The front desk is staffed during limited hours. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and debit cards; cash is not accepted
    • Safety features at this property include a fire extinguisher, a smoke detector, and window guards
    • This property is professionally cleaned
  • Minimal age
    21
  • Optional fees
    • Self parking fee: USD 5 per night
    • Pet fee: USD 75 per accommodation, per stay (maximum USD 150 per stay)
    • Service animals are exempt from fees
    • Early check-in is available for a fee (subject to availability)
    • Late check-out is available for a fee (subject to availability)
    • Laundry fee: USD 3 per day

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Somerset Collection 1.9 km / 1.2 mi
The Detroit Shoppe 2.4 km / 1.5 mi
Troy Historic Village 3.6 km / 2.2 mi
Starr Jaycee Park 5.4 km / 3.3 mi
Classic Book Shop 6.7 km / 4.2 mi
William Beaumont Hospital 7.3 km / 4.6 mi
Oakland Mall 7.7 km / 4.8 mi
Cranbrook House and Gardens 8.2 km / 5.1 mi
Royal Oak Music Theatre 8.9 km / 5.5 mi
Royal Oak Farmers Market 9 km / 5.6 mi
Cranbrook Art Museum 9 km / 5.6 mi
Mark Ridley's Comedy Castle 9.1 km / 5.6 mi
DMC Surgery Hospital 9.1 km / 5.6 mi
Bloomfield Galleries 9.3 km / 5.8 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 118
  • Number of floors (main building): 3
  • Suites: 118
  • hotel
  • American Express
  • JCB
  • MasterCard
  • Visa
  • Maestro
  • Small pets allowed (under 5 kg)Extra charge
  • Large pets allowed (over 5 kg)Extra charge
  • Wheelchair-accessible
Show 23 more facilities & services
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Late Check-outExtra charge
  • Wi-fi
  • LaunderetteExtra charge
  • Multilingual staff
  • Air conditioning in public areas
  • Hotel safe
  • Lift access
  • ShopExtra charge
  • Gym
  • Luggage room
  • Clothes dryer
  • Towels and bed linen
  • PrinterExtra charge
  • Business centreExtra charge
  • FaxExtra charge
  • Deposit on arrival
  • Non-smoking establishmentExtra charge
  • Minimum check-in age: 21
  • Fitness
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SUITE ONE BEDROOMSUITE • ONE BEDROOM • 35 m²SUI.B1-1
    SUITE ONE BEDROOMPhoto unavailable10 photos

    Sonesta Simply Suites Detroit Troy

    SUITE ONE BEDROOM

    Room photos

    10 photos

    Room overview

    Non-smoking room
    Room size
    35 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Room type
    SUITE
    View / characteristic
    ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1-1

    Room amenities

    • Smoke detector
    • Dishwasher
    • Desk
    • Toiletries
    • Wi-fi
    • Wheelchair-accessible
    • Central heating
    • Carpeted floors
    • Fridge
    • Kitchen
    • Bathroom: 1
    • Hairdryer
    • TV
    • Kitchen utensils, plates & cups
    • Housekeeping
    • Dining Area

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE WITH DOUBLE BEDSUITE • WITH DOUBLE BEDSUI.DB

    Photos are not available for this room type.

    Sonesta Simply Suites Detroit Troy

    SUITE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE AccessibleSUITE • AccessibleSUI.H6

    Photos are not available for this room type.

    Sonesta Simply Suites Detroit Troy

    SUITE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE QUEEN SIZE BEDSUITE • QUEEN SIZE BEDSUI.QN

    Photos are not available for this room type.

    Sonesta Simply Suites Detroit Troy

    SUITE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST-1

    Photos are not available for this room type.

    Sonesta Simply Suites Detroit Troy

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE ONE BEDSUITE • ONE BEDSUI.1B

    Photos are not available for this room type.

    Sonesta Simply Suites Detroit Troy

    SUITE ONE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    ONE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.1B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE ONE BEDROOM AccessibleSUITE • ONE BEDROOM AccessibleSUI.B1-H6

    Photos are not available for this room type.

    Sonesta Simply Suites Detroit Troy

    SUITE ONE BEDROOM Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    ONE BEDROOM Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1-H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Sonesta Simply Suites Detroit Troy

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO AccessibleSTUDIO • Accessible • 23 m²STU.H6-2
    STUDIO AccessiblePhoto unavailable9 photos

    Sonesta Simply Suites Detroit Troy

    STUDIO Accessible

    Room photos

    9 photos

    Room overview

    Non-smoking room
    Room size
    23 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Room type
    STUDIO
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.H6-2

    Room amenities

    • Wi-fi
    • Central heating
    • Wheelchair-accessible
    • Toiletries
    • Desk
    • Dishwasher
    • Smoke detector
    • Housekeeping
    • Dining Area
    • Carpeted floors
    • Fridge
    • Kitchen
    • Kitchen utensils, plates & cups
    • TV
    • Hairdryer
    • Bathroom: 1

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO Accessible-Queen Size BedSTUDIO • Accessible-Queen Size Bed • 23 m²STU.H6-QN
    STUDIO Accessible-Queen Size BedPhoto unavailable9 photos

    Sonesta Simply Suites Detroit Troy

    STUDIO Accessible-Queen Size Bed

    Room photos

    9 photos

    Room overview

    Non-smoking room
    Room size
    23 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Room type
    STUDIO
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.H6-QN

    Room amenities

    • Fridge
    • Kitchen
    • Kitchen utensils, plates & cups
    • TV
    • Hairdryer
    • Bathroom: 1
    • Carpeted floors
    • Central heating
    • Wheelchair-accessible
    • Wi-fi
    • Toiletries
    • Desk
    • Dishwasher
    • Smoke detector
    • Housekeeping
    • Dining Area

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE ONE BEDROOMSUITE • ONE BEDROOMSUI.B1

    Photos are not available for this room type.

    Sonesta Simply Suites Detroit Troy

    SUITE ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE Accessible-Queen Size BedSUITE • Accessible-Queen Size Bed • 35 m²SUI.H6-QN
    SUITE Accessible-Queen Size BedPhoto unavailable10 photos

    Sonesta Simply Suites Detroit Troy

    SUITE Accessible-Queen Size Bed

    Room photos

    10 photos

    Room overview

    Non-smoking room
    Room size
    35 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Room type
    SUITE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6-QN

    Room amenities

    • Fridge
    • Bathroom: 1
    • Dining Area
    • Housekeeping
    • Smoke detector
    • Dishwasher
    • Desk
    • Toiletries
    • Wi-fi
    • Wheelchair-accessible
    • Central heating
    • Carpeted floors
    • Kitchen
    • Kitchen utensils, plates & cups
    • TV
    • Hairdryer

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO STANDARDSTUDIO • STANDARDSTU.ST

    Photos are not available for this room type.

    Sonesta Simply Suites Detroit Troy

    STUDIO STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO QUEEN SIZE BEDSTUDIO • QUEEN SIZE BEDSTU.QN-1

    Photos are not available for this room type.

    Sonesta Simply Suites Detroit Troy

    STUDIO QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.QN-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO QUEEN SIZE BEDSTUDIO • QUEEN SIZE BED • 23 m²STU.QN
    STUDIO QUEEN SIZE BEDPhoto unavailable7 photos

    Sonesta Simply Suites Detroit Troy

    STUDIO QUEEN SIZE BED

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Room size
    23 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Room type
    STUDIO
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.QN

    Room amenities

    • Central heating
    • Dining Area
    • Housekeeping
    • Smoke detector
    • Dishwasher
    • Desk
    • Toiletries
    • Wi-fi
    • Wheelchair-accessible
    • Carpeted floors
    • Fridge
    • Kitchen
    • Kitchen utensils, plates & cups
    • TV
    • Hairdryer
    • Bathroom: 1

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO AccessibleSTUDIO • AccessibleSTU.H6

    Photos are not available for this room type.

    Sonesta Simply Suites Detroit Troy

    STUDIO Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Sonesta Simply Suites Detroit Troy

7.8
Very good
1,003 Reviews
Cleanliness
7.8 /10
Service
7.8 /10
Comfort
8.4 /10
Condition
7.6 /10
Amenities
7.2 /10
100 reviews shown
2/10
Poor
09 Jul 2026
charity
They gave our room away. 20 mins before we got there at 5:20 pm.
Family
6/10
Pleasant
05 Jul 2026
Thomas
Room was fine… common areas were sketchy.

Someone was shouting in his room for like 2 hours. People smoking pot in the parking lot.

Wouldn’t bring a family here.
Friends_and_family Family
4/10
Poor
29 Jun 2026
Rene
They Clean only once every 14 days. Won’t have anyone change your sheets if/when it’s needed you have to take them to the front office to change them out or wash them yourself. The ones on the bed smelled upon arrival and so did the room. Wasn’t sure what to expect and definitely won’t stay again.
6/10
Pleasant
20 Jun 2026
Dasia
The manager Kaylee was insensitive and very inconsiderate. She took our money the last day we planned to stay there and failed to notify us that we would have to check out the next morning even though she knows that we had planned to stay there for a little while because my husband and I had no where to go. We were notified by the staff instead and even the staff was unprofessional with how they went about informing us. Never again!
6/10
Pleasant
16 Jun 2026
Johnnie
Clean room
Self
8/10
Excellent
16 Jun 2026
Jeffrey
This is a basic hotel that does not really offer any amenities; i.e.; no breakfast, etc., but I knew that when I made the reservation. The hallways were somewhat dirty and the hallway carpet was worn, but my room was clean and comfortable and I had a peaceful nights sleep without noise problems from other guests. The location is excellent for doing things in Troy and Birmingham. Check in and check out was easy. Beyond that, I did not have any interaction with the hotel staff. I would stay here again.
Self
4/10
Poor
13 Jun 2026
Ashok
Lobby was not cleaned, lifts were stinky,
No room cleaning or maintenance
They don’t clean room. Laundry no service and 1 laundry available stinks
Self
6/10
Pleasant
10 Jun 2026
Michael
Ice maker was broken and wouldn’t turn off. Had to unplug the fridge at night to sleep.
Self
6/10
Pleasant
02 Jun 2026
LaTrice R
Luckily I was not staying for an extended period of time because there were no pans to cook with. There was also no receptacle in the freezer to catch the ice.
Self
10/10
Exceptional
31 May 2026
Rawan
Good
8/10
Excellent
31 May 2026
Pascale
it was a beautiful stay very quiet very clean staff was nice i will stay again
Self
8/10
Excellent
31 May 2026
Dennis
Check in person was very nice.
Partner
2/10
Poor
23 May 2026
Brent
No public bathroom and I’m disabled. Rude con disending staff. Never go there again!!!
Partner
6/10
Pleasant
21 May 2026
Sarah
PROS: The desk attendant was very nice. Location was convenient.

CONS: The hotel smelled very strongly of weed. It was OVERPOWERING throughout the entire building, day and night. The hallway carpets were very dirty and stained. The hotel was under construction. Men were working on the exterior, and this was not disclosed when I booked my room. All parking spots were roped off, and I had to park far away and carry my luggage all the way in. I went to my room and immediately noticed that the carpet did not look vacuumed, there were dark red stains on the floor by the bed, piles of something that looked like burnt candle wax and something brown splattered outside of the bathroom door. Bathroom and kitchen otherwise clean. Comforter on the bed smelled used, so I tossed it. In the a.m. the construction started at 6am. On a Friday morning. Is this legal? Men were on scaffolding right outside my window working on the brick. The noise was an issue; I had to work remotely while I was there, and it would have been nice to not be woken up at 6am to the sounds of construction and deal with the noise all day. I tried to get on the wi-fi and had to sign up for a Sonesta membership to access it. It still wouldn't work and I attempted to call the front desk and the phone didn't work. They said I had to come down. For the other day and a half, I was there, there was no one at the desk at all. The walls are very thin. I would NOT stay here again when traveling for work.
Self
10/10
Exceptional
18 May 2026
Alyssa
Reliable clean and predictable. Have stated multiple times. Very fair rate. Good rooms. Friendly staff. Great location.
Self
6/10
Pleasant
17 May 2026
Ariel
The staff was very friendly and helpful anytime I needed help/had a question. If it were just down to that alone, it’s be 5 stars.

I had an OKAY stay… the elevator needed a good vacuum/sweeping. Every time I was in there it was really messy. During my 5 day stay, on day 3 I had a family with multiple children above me playing parkour it seemed… I didn’t complain or asking to move because it would’ve been a hassle. On day 4, I ended up waking up to movement near my window (I was on the 2nd floor btw). It was a construction worker hammering/drilling into the side of the building by my window. I didn’t have the privacy shade up and you could see through the wispy curtain… absolutely no one told me about this happening during my stay or near my room. If I would’ve known this I would have asked for a new room. They started work early… and especially as someone who was traveling with a huge time difference, I was VERY annoyed.
Self
2/10
Poor
15 May 2026
Lucy Choi
I would never go back here
Self
2/10
Poor
13 May 2026
Raquel
Horrible smelling, horrible customer service, I had panic attacks and no one helped me even when I called the front desk 7 times.
Self
2/10
Poor
12 May 2026
KD Sanders
I would rather not say there's too much to type.
Self
8/10
Excellent
09 May 2026
Michael
Will stay again. Nice bed, good location and reasonable price.
Partner
2/10
Poor
03 May 2026
Sammie
Arrived after 11pm no one was at the front desk. He never was able to check in.
8/10
Excellent
20 Apr 2026
Daniel
Great stay for a night for some peace n quiet
Self
10/10
Exceptional
11 Apr 2026
Mathew
Apartment was clean and felt like home. Thanks for the hospitality.
10/10
Exceptional
11 Apr 2026
Charlie
Yes very nice 💯
Partner
2/10
Poor
08 Apr 2026
Welford
Didn't get a chance to check in because staff was trying 2 charge me 150.00 dollar room deposit I didn't have enough cash on my card and my room was paid for on hotel's.com and I didn't get refunded 👎
Self
4/10
Poor
06 Apr 2026
Darci
The room was fine but there were no forks in the room. I had an issue with a staff member about this (I did contact corporate) and I received no forks. I was charged 5.00 to park there (ridiculous). There were ppl that were staying there for a long time. Just a very sketchy place. Will never stay again.
Self
6/10
Pleasant
04 Apr 2026
Hector
Price and location is fine. And is in a very safe location. It has its own kitchen too. But it’s not your conventional hotel with free breakfast options and coffee.
2/10
Poor
31 Mar 2026
Zareahia
They had roaches and I was still charged the night I came and left
Family_with_children
2/10
Poor
30 Mar 2026
Keyona
Kitchen had roaches and staff is on different pages about certain policies. One person told me one thing and another person told me the complete opposite. When I questioned it , I was threatened to get kicked out of the hotel and was disrespected by the front desk lady.
Self
10/10
Exceptional
24 Mar 2026
Fatima
Easy check in and out. Warm greetings
10/10
Exceptional
22 Mar 2026
Cawaunda
Clean room and wonderful customer service from everyone!
8/10
Excellent
16 Mar 2026
Faith
Room was clean, the hotel overall has it’s issues but the rooms were updated and overall clean
Friends_and_family Family
6/10
Pleasant
08 Mar 2026
John
Staff was very polite and helpful. Room wasnt touched for 3 days, until we checked out
Partner
10/10
Exceptional
08 Mar 2026
GENE
It was a clean and comfortable room with full kitchen,although we only used the coffee maker.
Family
6/10
Pleasant
07 Mar 2026
Tracy
Check in and overall property was as described but had pipes burst and room had only cold water, hall carpet soaked. Also, wild children next door blaring TV and noise all night made it next to impossible to sleep, tried to knock on door and askedphone in room did not work to call front desk, no other way to call desk
2/10
Poor
06 Mar 2026
Denaris M
Both my husband and I made a reservation to stay at this location for a total of 9 days. Upon arriving we were not greeted by staff due to a failure with the room card key system being down and malfunctioning. Each time we left the room we had to ring the staff on the front desk phone and wait for them to radio someone to meet us at our room to let us into our room. The room was not a bad room however the last guests that occupied this room had a fun filled event as remnants of dried rose petals riddled the floor and candle wax was left on the night stand, Shelfs and dresser top under the t.v. We also had red balloons behind the recliner chair. Overall we as well as many other guests were completely disappointed with the wait times that it took for us to gain entry into our rooms each day.
10/10
Exceptional
04 Mar 2026
Diane
Very clean. They do take pets. Really like the room. Staff was great
2/10
Poor
04 Mar 2026
Thomas
The staff was great the property is in need of a deep clean and refresh, elevator smelled and corners of the elevator floor were holding dirt. Carpet smelled, hvac duct replacements due to smoking, etc
10/10
Exceptional
02 Mar 2026
D'Aun
This hotel was amazing! For the suspiciously low price, I didn’t expect much, but this room was lovely! Spacious and well-appointed. Better than any studio apartment I’ve been in - I would LIVE in this hotel if I could!
Self
6/10
Pleasant
01 Mar 2026
Joseph
Room was cool, staff was good, just never got to lovk
10/10
Exceptional
27 Feb 2026
Michael
Room was clean but needs some plug receptacle updates
Self
2/10
Poor
23 Feb 2026
Asa
The key machine for the rooms was broken so I didn’t have access to a key the entire time the toilet was clogged. The kitchen was dirty. There was hair on top of the countertop sheets had nail polish things on it. The customer service was extremely disappointing and unwelcoming the carpets were dirty throughout the hallways. No one clean my room my entire thing, and I spoke with the manager and the general manager, and they did not do anything for me my entire day I was told I had to reach out to Expedia. I am so disappointed with my experience as I traveled 10 hours to be in town to stay here.
Self
10/10
Exceptional
23 Feb 2026
Deandre
Yes
6/10
Pleasant
23 Feb 2026
Laura
Staff was very friendly room was just not the cleanest we were already running an hour late when we checked in. If it had not been for me running late I would not had of stayed. Hallways were not cleaned, there was a smell in the hallway and our room just did not look cleaned.
Partner
4/10
Poor
22 Feb 2026
James
Room key did not work, it was a terrible inconvenience to have to let into my room by staff every time I wanted to return to my hotel room. At times, I would have wait in the hallway, tired from my day activities, before staff would arrive to let me into my room. The heater ran very loud at night, waking me up several times throughout the night. The tiles were broken and chipped on the bathroom floor, creating a hazard. There was no mention of addtional discounts for this poor experience - in fact the hotel staff did not even offer an apology
Self
6/10
Pleasant
17 Feb 2026
Katy
room key didn't work so i had to go up and down a few times to get everything figured out
Self
10/10
Exceptional
17 Feb 2026
Alan
Great stay !
Business Self
2/10
Poor
15 Feb 2026
Rodney
I didn’t have the support I thought I would receive
Business_and_leisure Self
6/10
Pleasant
14 Feb 2026
Alan
Refrigerator ran all night.
6/10
Pleasant
07 Feb 2026
Nicole
No coffee supplies for room - small pot with nothing to make coffee
Work out room had only one treadmill
Leisure Partner
2/10
Poor
05 Feb 2026
Mark
Upon checking in to the room, we noticed HAIR under the covers and sheets. We requested fresh linen. When we stripped the bed and pillows, there were HUGE, NASTY stains. For the first time in my travels, over the 50+ years, this is the 1st time I walked out of the hotel. Not change rooms. Just walked out. No thank you.

Hotels.com ratings is *$*!.
Friends_and_family Family
8/10
Excellent
05 Feb 2026
Carlos
Great staff clean room for the price

I only stayed one night and it is just what I needed. The only downside is they do not serve any type of breakfast
Business
10/10
Exceptional
01 Feb 2026
Nicholas
Great
4/10
Poor
01 Feb 2026
Leonardo
The heat in the room barely worked!
Partner
10/10
Exceptional
31 Jan 2026
Keyera
Only issue
10/10
Exceptional
30 Jan 2026
Talesha
The room was clean and spacious! The staff was great and very helpful! It came with all the things that you would need from home!
Partner
6/10
Pleasant
30 Jan 2026
Shanda
The halls all smelled like smoke and just dirty. We were on the third floor
4/10
Poor
29 Jan 2026
Deborah
Room very neglected, needs a deep clean. Dirty pots in drawer, counter not cleaned.
Leisure Self
2/10
Poor
26 Jan 2026
timothy
The heater was not working in the room at all blowing cold air, freezing out and in the room terrible experience
Business
10/10
Exceptional
26 Jan 2026
Mandy
The room was clean and nice and big. It had more stuff then I needed but it’s perfect for long stays.
8/10
Excellent
25 Jan 2026
Wendel
Staff was helpful
Friends_and_family Family
10/10
Exceptional
17 Jan 2026
Kelly
The room was VERY clean & smelled GOOD...the staff was friendly...& Nice..
Everything that I needed was provided..
The room was COMFY, COZY & WARM...

💜Loved my stay

Highly Recomend
Business_and_leisure Self
10/10
Exceptional
16 Jan 2026
Virginia
Staff is wonderful!
Business_and_leisure Self
10/10
Exceptional
16 Jan 2026
Warren
Room was clean and fully stocked.
4/10
Poor
16 Jan 2026
Starbrina
Front desk not so pleasant and the deposit fee is too high
Business Self
10/10
Exceptional
14 Jan 2026
Kelly
Very clean room & great stay..
Courteous staff
Highly recommend
Leisure Self
4/10
Poor
07 Jan 2026
Fredric B
Kitchen was fine except for coffee maker. Did not work.
Leisure Family
8/10
Excellent
05 Jan 2026
John
Yes.
Friends_and_family Family
10/10
Exceptional
05 Jan 2026
Olajuan
.
8/10
Excellent
04 Jan 2026
dakota
it was good
Friends_and_family Family
6/10
Pleasant
03 Jan 2026
Elizabeth
The price was right and it was clean but a bit threadbare ( the pullout sofa had a rip in it). This is an extended stay hotel which wasn’t clear from the hotels.com description

Friends_and_family Family
6/10
Pleasant
02 Jan 2026
Quiane
The front desk could have been more prompt
Leisure Partner
10/10
Exceptional
30 Dec 2025
Greg
Clean
10/10
Exceptional
29 Dec 2025
Darius
Yes it was amazing
Self
6/10
Pleasant
28 Dec 2025
Fredric B
They removed. Recliner from my room. Did not replace itn
Leisure Family
6/10
Pleasant
28 Dec 2025
odisho
Better room services
Leisure Family
10/10
Exceptional
17 Dec 2025
Olajuan
Great experience
8/10
Excellent
08 Dec 2025
Allana
Staff was great, very friendly and nice. The room itself was comfortable and cozy. Close to many places.
8/10
Excellent
07 Dec 2025
Ron
Staff was fine. Room not clean to my standards
10/10
Exceptional
07 Dec 2025
Jenashia
My room was nice and cleaned. I was comfortable with my stay
2/10
Poor
06 Dec 2025
Marla
Yes
10/10
Exceptional
01 Dec 2025
Holly
The room was nicely decorated and in good condition. The bed was comfy. The kitchenette was very nice. We even had some paper towels and sugar. There was 1 roll of toilet paper and 2 boxes of kleenex. We were not there long enough to buy dishwasher soap or any kitchen supplies. We used two plastic cups.
Friends_and_family Family
6/10
Pleasant
30 Nov 2025
Joe
Two travelers. One small dog. Two rooms (the dog was confined to one room). We stayed 8 nights. We were charged an extra $150 for the dog. Not sure why.
Friends_and_family Friends
10/10
Exceptional
30 Nov 2025
Riam
Overall it’s was amazing
Business_and_leisure Family_with_children
8/10
Excellent
30 Nov 2025
Marilyn
Ursula was very helpful in getting my reservation right for me, their was a mistake understanding at first but she went upon and beyond to get everything done KUDO
8/10
Excellent
29 Nov 2025
Gehan
Old rusty dishwasher but works
Old rusty fridge, dirty outside
Shower is so great and the provide shampoo
Hallway is clean. They accept pets
Bedding is not super clean
Leisure Pet
10/10
Exceptional
25 Nov 2025
Michael
Good
Friends_and_family Family
6/10
Pleasant
24 Nov 2025
Chun ling
The Simmons mattress ,the padding on it feels worn out.
Partner
8/10
Excellent
23 Nov 2025
Kathleen
Romm very comfortable and clean. Halls and elevator could use a tpuch up.
Leisure Partner
6/10
Pleasant
18 Nov 2025
Renecka
Went to Detroit for a concert. Location was about 18mins from the theater. There were lots of food options nearby, quiet area & the room was clean. Only stayed for one night so it worked fine for us. It’s nothing special about the room- it’s pretty outdated with hardly any amenities. For the price of a King suite w/ it was ideal for a quick stay
10/10
Exceptional
16 Nov 2025
Alyssa
Always enjoy being back
8/10
Excellent
15 Nov 2025
Jason
Work out well for my stay
Leisure Self
8/10
Excellent
15 Nov 2025
Heather
The room was clean and comfortable. The hotel is a little dated but good. The TV was old and had no smart TV or apps so for a long term stay this wouldn’t be great for entertainment. Excellent location and low price. It is in a quiet area so good for sleeping. The bed was also very comfortable.
Business
6/10
Pleasant
12 Nov 2025
Chantal
No one was at the front desk for over an hour! They were not answering the phone either. They put a sign out at the counter and that was it. I needed fresh towels and it took over an hour because no one was servicing the desk...i had to get Expedia involved and then someone finally helped me. I like Sonesta, i just feel they could be more professional.
Business_and_leisure Partner
8/10
Excellent
12 Nov 2025
Iurii
I wish front desk staff was a bit more friendly and the room inside smelled nicer. But overall I had a great experience, it was a great value as for what I paid.
Business_and_leisure Partner
10/10
Exceptional
09 Nov 2025
Ronald
Clean. Well equipped. Well located for my meetings , Quiet.
Business Self
8/10
Excellent
07 Nov 2025
Susan
I have stayed at this property twice and will likely stay again. I love bringing take-out to the room, taking the dog for a walk in the area, and then having a comfortable, quiet night's sleep.
Leisure Pet
10/10
Exceptional
06 Nov 2025
Tamica
Yes , very nice stay!
Business_and_leisure
8/10
Excellent
04 Nov 2025
jared
Clean room friendly staff
10/10
Exceptional
03 Nov 2025
terrence
nice room
Self

Location & surroundings

Sonesta Simply Suites Detroit Troy
2550 Troy Center Drive, Troy, United States

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Sonesta Simply Suites Detroit Troy

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