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TownePlace Suites Detroit Troy
Detroit - MI · United States
325 Stephenson HighwayView location
8.8/10Excellent428 Reviews
Cleanliness9.2/10 9.2
Service8.8/10 8.8
Comfort9.2/10 9.2
Condition9.0/10 9.0
Location9.2/10 9.2
Neighborhood8.8/10 8.8
Amenities8.6/10 8.6
See all ratingsRoom prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About TownePlace Suites Detroit Troy
Don't miss out on recreational opportunities including an indoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, a picnic area, and barbecue grills. Grab a bite from the grocery/convenience store serving guests of TownePlace Suites by Marriott Detroit Troy.
A complimentary buffet breakfast is served daily. Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Free self parking is available onsite. Make yourself at home in one of the 87 guestrooms, featuring kitchens with full-sized refrigerators/freezers and ovens.
Your pillowtop bed comes with premium bedding. Wired and wireless internet access is complimentary, while 32-inch Smart televisions with satellite programming provide entertainment. Conveniences include phones, as well as microwaves and coffee/tea makers. Distances are displayed to the nearest 0. 1 mile and kilometer. Oakland Mall - 1.
3 km / 0. 8 mi- DMC Surgery Hospital - 2. 1 km / 1. 3 mi- Red Oaks Waterpark - 3. 4 km / 2. 1 mi- AirTime Trampoline & Game Park - 3. 6 km / 2. 3 mi- Red Oaks Dog Park - 4.
Show less
3 km / 2. 7 mi- Warren Community Centre Indoor Waterpark - 6. 5 km / 4 mi- Classic Book Shop - 7. 1 km / 4. 4 mi- Royal Oak Farmers Market - 7. 4 km / 4.
6 mi- St. John Macomb - Oakland Hospital - Oakland Center - 7. 7 km / 4. 8 mi- Ascension Macomb-Oakland Hospital-Madison Heights Campus - 7. 7 km / 4. 8 mi- Mark Ridley's Comedy Castle - 7. 7 km / 4. 8 mi- William Beaumont Hospital - 7.
8 km / 4. 8 mi- Troy Historic Village - 7. 9 km / 4. 9 mi- Beaumont Hospital - Royal Oak - 7. 9 km / 4. 9 mi- Royal Oak Music Theatre - 8. 3 km / 5. 1 mi.
The nearest airports are: Detroit, MI (DET-Coleman A. Young Municipal) - 29. 7 km / 18. 4 mi Pontiac, MI (PTK-Oakland County Intl. ) - 38. 6 km / 24 mi Windsor, ON (YQG) - 45. 8 km / 28. 5 mi Detroit Metropolitan Wayne County Airport (DTW) - 52.
3 km / 32.
With a stay at TownePlace Suites by Marriott Detroit Troy in Troy, you'll be within a 10-minute drive of Detroit Zoo and Oakland Mall. This hotel is 1.3 mi (2.1 km) from DMC Surgery Hospital and 2.2 mi (3.6 km) from Red Oaks Waterpark.
Make yourself at home in one of the 87 guestrooms, featuring kitchens with full-sized refrigerators/freezers and ovens. Your pillowtop bed comes with premium bedding. Wired and wireless internet access is complimentary, while 32-inch Smart televisions with satellite programming provide entertainment. Conveniences include phones, as well as microwaves and coffee/tea makers.
Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Free self parking is available onsite.
Popular amenities
Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Accessible facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
6:00 AM
Check-out until
11:00 AM
Minimum check-in age
21
Hotel policies
LGBTQIA+ friendly
Professional property host/manager
Pets allowed
Pet max weight (per pet) in kg is 14
Pet max weight (per pet) in lb is 30
Service animals are allowed
Service animals are exempt from fees/restrictions
Cleaning and safety
Essential Travel
Essential workers only - NO
Important information
-
You need to know
- Up to 2 children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
-
Special Instructions
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and debit cards; cash is not accepted
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
-
Minimal age
21
-
Optional fees
- Pet fee: USD 150 per pet, per stay
- Service animals are exempt from fees
- Rollaway bed fee: USD 15.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
-
Spoken Language
English
Nearby attractions
Oakland Mall
1.3 km / 0.8 mi
DMC Surgery Hospital
2.1 km / 1.3 mi
Red Oaks Waterpark
3.4 km / 2.1 mi
Starr Jaycee Park
4.5 km / 2.8 mi
Warren Community Centre Indoor Waterpark
6.5 km / 4 mi
Classic Book Shop
7.1 km / 4.4 mi
Royal Oak Farmers Market
7.4 km / 4.6 mi
Ascension Macomb-Oakland Hospital-Madison Heights Campus
7.7 km / 4.8 mi
Mark Ridley's Comedy Castle
7.7 km / 4.8 mi
William Beaumont Hospital
7.8 km / 4.8 mi
Troy Historic Village
7.9 km / 4.9 mi
Royal Oak Music Theatre
8.3 km / 5.1 mi
The Detroit Shoppe
8.9 km / 5.5 mi
Somerset Collection
8.9 km / 5.6 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 87
- hotel
- Wheelchair-accessible
- Car park
- 24-hour reception
- Check-in hour
- Check-out hour
- Wi-fi
- Valet parking
- Room service
- Laundry service
- Hotel safe
Show 16 more facilities & services
- Lift access
- Garden
- Concierge
- Newspapers
- Clothes dryer
- Grill/BBQ
- Restaurant
- Business centre
- Indoor freshwater pool
- Breakfast
- Breakfast buffet
- Continental breakfast
- Picnic
- Non-smoking establishment
- Minimum check-in age: 21
- Fitness
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
-
SUITE Accessible-Queen Size BedSUITE • Accessible-Queen Size BedSUI.H6-QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- Accessible-Queen Size Bed
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityTownePlace Suites Detroit Troy
SUITE Accessible-Queen Size Bed
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- Accessible-Queen Size Bed
Adult and child limits apply within the room's total guest limit.
Room code: SUI.H6-QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
STUDIO AccessibleSTUDIO • AccessibleSTU.H6-2
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityTownePlace Suites Detroit Troy
STUDIO Accessible
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: STU.H6-2
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
STUDIO KING SIZE BEDSTUDIO • KING SIZE BEDSTU.KG-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityTownePlace Suites Detroit Troy
STUDIO KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: STU.KG-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
STUDIO Accessible-Queen Size BedSTUDIO • Accessible-Queen Size BedSTU.H6-QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- Accessible-Queen Size Bed
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityTownePlace Suites Detroit Troy
STUDIO Accessible-Queen Size Bed
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- Accessible-Queen Size Bed
Adult and child limits apply within the room's total guest limit.
Room code: STU.H6-QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
STUDIO KING SIZE BEDSTUDIO • KING SIZE BED • 1 Bedroom • 29 m²STU.KG
Room overview
Smoking room- Room size
- 29 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width, Sofa bed
- Bedrooms
- 1
- Room type
- STUDIO
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room amenities
- Centrally regulated air conditioning
- Oven
- Bathroom
Facilities with extra charge
- Satellite TV
- Hairdryer
- Direct dial telephone
- TV
- Internet access
- Kitchen
- Fridge
- Microwave
- Tea and coffee making facilities
- Ironing set
- Wi-fi
- Dishwasher
- Toiletries
- Desk
- Housekeeping
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityTownePlace Suites Detroit Troy
STUDIO KING SIZE BED
Room photos
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Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Smoking room- Room size
- 29 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width, Sofa bed
- Bedrooms
- 1
- Room type
- STUDIO
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: STU.KG
Room amenities
- Centrally regulated air conditioning
- Oven
- Bathroom
Facilities with extra charge
- Satellite TV
- Hairdryer
- Direct dial telephone
- TV
- Internet access
- Kitchen
- Fridge
- Microwave
- Tea and coffee making facilities
- Ironing set
- Wi-fi
- Dishwasher
- Toiletries
- Desk
- Housekeeping
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE CITY VIEW ONE BEDROOMSUITE • CITY VIEW ONE BEDROOMSUI.B1-CV
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- CITY VIEW ONE BEDROOM
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityTownePlace Suites Detroit Troy
SUITE CITY VIEW ONE BEDROOM
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- CITY VIEW ONE BEDROOM
Adult and child limits apply within the room's total guest limit.
Room code: SUI.B1-CV
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
STUDIO QUEEN SIZE BEDSTUDIO • QUEEN SIZE BEDSTU.QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityTownePlace Suites Detroit Troy
STUDIO QUEEN SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: STU.QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
STUDIO CITY VIEWSTUDIO • CITY VIEWSTU.CV
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- CITY VIEW
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityTownePlace Suites Detroit Troy
STUDIO CITY VIEW
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- CITY VIEW
Adult and child limits apply within the room's total guest limit.
Room code: STU.CV
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE TWO BEDROOMS AccessibleSUITE • TWO BEDROOMS AccessibleSUI.B2-H6
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- TWO BEDROOMS Accessible
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityTownePlace Suites Detroit Troy
SUITE TWO BEDROOMS Accessible
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- TWO BEDROOMS Accessible
Adult and child limits apply within the room's total guest limit.
Room code: SUI.B2-H6
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE CITY VIEW TWO BEDROOMSSUITE • CITY VIEW TWO BEDROOMSSUI.B2-CV
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- CITY VIEW TWO BEDROOMS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityTownePlace Suites Detroit Troy
SUITE CITY VIEW TWO BEDROOMS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- CITY VIEW TWO BEDROOMS
Adult and child limits apply within the room's total guest limit.
Room code: SUI.B2-CV
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about TownePlace Suites Detroit Troy
100
reviews shown
Shawn
Nothing
Jada
Great stay. Everything was clean and the staff was helpful and friendly. Enjoyed my stay
Shameka
I ers to
Keyona
Love everything
Zandra
This property was everything it was in the right area
Virginia
.
Janelle
The staff was courteous and the rooms were clean.
Danial
The besy
Joel
Nice rooms I love it here!
Jeryl
Yes
Kevin
Pet fee not addressed in my final fee with the total cost and the hot tub was loose cement floating and nasty floating hair in the tub. I am extremely upset at this. Have stayed at over 100 hotels in my life and this by far was the worse.
Linda
The room was fantastic. The hot tub was great. Breakfast was super!
Patrick
Bathroom was clean, bed and pillows perfect!
WILLETTE
The kind Woman at the front desk. She was very polite and patient. Very pleasant attitude and professionalism.
Dana
We didn't spend much time at the hotel outside of sleeping and breakfast but the room was very nice and clean and spacious. As for breakfast, there were some basics but not a very big spread.
Shannon
Good stay
Overall was good. Somehow got locked out of our room and the woman working the night shift downstairs was annoyed when I asked for help because she had to get up and put her shoes back on.
KENYA
I really enjoyed my stay at this hotel. The rooms were clean, spacious and updated. Me and my friend were visiting the city for a concert. The hotel was within walking distance of good restaurants, the staff was friendly checking in and out. I’ll be definitely staying here each time I come to Detroit.
Cornelius
Excellent stay
Lashonda
I got threatening to get put out for no apparent reason
Hafedh
Good attitude
Heather
We had a nice stay.
David
The room was tired. The food was marginal. There was no real closet to hang good clothes. It was OK.
lee
Me and my family came here to enjoy the swimming pool to find out after we got in. It was saturated with chemicals and it burned their eyes.
Carole
Great suite
Great size suites. Comfortable beds. Plenty of supplies for kitchen.
Lawrencia
Stayed for almost a week loved the two bedroom
Deshawnda
Optimal customer service experience
Christine
Very clean and nice
Robert
Nice
Timothy
Sensational Staff!!
The staff at the desk at Townplace are absolutely phenomenal and the nicest people I’ve come across in the hotel industry and I’ve traveled a ton. We stayed here this week based 99% on the staff after staying there the week before. We will absolutely stay here anytime we are in Detroit area!!!
Keith
Pool was a bit cold
Tania
Freindly staff.
Kendra
2 bedroom suite
The beds are way too small for a suite. The towneplace in Kansas has much bigger beds and two bathrooms in the suite which obviously led to disappointment.
Dominique
My stay was nice and quiet
Daniquea
Great place to stay
Verified traveler
Michigan adventure!
Located centrally to my travel destination
Larry
The stay was ok! Didn’t like that animals are allowed to stay on any floor.
Osun
.
Verified traveler
Nice property but needs to call pest control
Very nice property and staff. They need to call pest control because there were flies and gnats in the lobby where they served breakfast
Christopher
Property was exactly as described. Clean, friendly staff, good, safe location. Lots of road construction in the area during the day. Breakfast was lacking. Would definitely stay here again!
Rosemary
N/a
Sondra
Convenient for Business
TownePlace Suites by Marriott Detroit Troy was a great hotel! Check-in was fast and the staff were friendly. My room, a Studio King, had all the amenities one would need for an extended stay and was very clean. This specific location was conveniently located near several restaurants. Definitely would stay again!
Verified traveler
Towel Exchange is a Hassle
No issues with the hotel, but getting replacement towels are an act of congress. There were 3 people in the room for 6 days and only given two towels/wash cloths at a time. You have to take the used ones to the front desk to get replacements and it was EXTREMELY inconvenient with 3 people showering daily.
Sara
Hot tub,pool work out room
Sara
.
Melissa
For nice property
Latoya
Property was awesome will stay there again
Lee
The Fact that it was a smooth transition
Rosemary
We will stay at this hotel again
Len
Great Hotel and wonderful Customer service. Thank you
Robert
Privacy was assured
Nicholas
Clean room.
This is my second time staying here in the past month, both times the crumb cakes for breakfast were rock hard ( stale) not sure how long the food is allowed to be left out but it was far from fresh. A waffle option would be nice. Not a great selection. The entrance closest to my room had someone’s tied up garbage on the floor that smelled like stinky diapers (#2) Went to grab a coffee on the way out but it was empty. Front desk clerk was sitting down eating with phone playing something.
Martha
The staff is very helpful and friendly!
Andrew
The housekeeping staff were very kind and helpful.
Karen L
Great employees!
Kendra
Could have been better
We had to initial a document policy/rules however when we told the staff about things that were of concern with the room for example the towel bar continuously falling (we just left it down) or the kitchen cabinet being off track etc they just said not to worry but never checked the room. It was also enjoying that we were asked how often we wanted housekeeping because they only do it every other day and they only came one day. We had to go get the things we needed and they request that you bring the used towels down which is disgusting and unsanitary.
Krystal
The area was nice. I thought the room would be better then it was. The room smelled and covers were hard. Room was out dated and looked very old.
Noreen
Great for families
Great staff, very clean, well-stocked amenities, and close to tons of shopping and restaurants. My kids loved the pool! The gym was a bit small but has the essentials. Overall very nice property at a great price!
Ciara
N/A
melissa
We come every year for the Woodward Dream Crusie and never have we ever had any problems with any of our stays, weve been staying for the past 9 yrs! We look forward to staying every year! Staff has always been very nice and welcoming, they have security that patrols the area for the event and that makes me feel so safe, to where i can rest peacefully at night. Theres so much to do in that area, youre 5-10 from many restaurants and stores, not far from the Detroit Zoo, very peaceful area !
Kassandra
Incredibly friendly staff and a very family friendly hotel to our three wild boys ages 6 and 2.5yr old twins.
Anthony
Cleanliness
Barbara
Clean, comfortable, staff was wonderful. Bed was comfortable. Very relaxing and welcoming. Not terribly \"walkable\" but I would certainly stay there again.
Robert
Pillows are a bit fit hard but everything is ok
Verified traveler
Give your self time to enjoy. Room was excellent
Very nice. Quiet, clean, friendly. We made good use of pool, fitness equipment, and breakfast.
Robert
The Front Desk clerk can be more friendly and personable..it appears that he doesn’t like and his job and continues to talk on his AirPods while checking us in..
Tak-wai
All were good except breakfast was so bad and cheap with extrmely little choices, fruits were old! I had much better or better in other hotels. It would not cost much to serve better quality breakfast.
Patricia
Pool was making kids sick from too much chlorine. Health dept is contacted
Cathy
Hotel was nice. Clean and safe.
Issues:
1) pool was freezing cold
2) hot tub was amazing but so much chlorine the air burned your eyes
3) Birthday party rented the room above us. Kids jumping on bed and running all over until 3am. Security went up there 4 times.
4) one birthday party, 8 kids plus 4 parents in one room. Basically kicked us all of the pool. Kid out of control.
5) no pool towels ever
Good:
1) Staff
2) decent breakfast
3) Hot tub was so nice
4). Hotel very clean
Issues:
1) pool was freezing cold
2) hot tub was amazing but so much chlorine the air burned your eyes
3) Birthday party rented the room above us. Kids jumping on bed and running all over until 3am. Security went up there 4 times.
4) one birthday party, 8 kids plus 4 parents in one room. Basically kicked us all of the pool. Kid out of control.
5) no pool towels ever
Good:
1) Staff
2) decent breakfast
3) Hot tub was so nice
4). Hotel very clean
Tak-wai
All was good except the hole in the sink was dirty, it never get clean for many stays I'd been there. I had to clean it with alcohol. it was disgusting. Hope will see that clean in my next visit.
Paul
Very friendly and professional staff. We had a very restful stay. Very clean and loved the accommodations in the studio suite.
Che
Pet friendly but $150 pet cleaning fee charged for 2 nights stay. There’s no statement for this additional charge when booking.
Chanika J
My bathroom was clean. There was trash already in the trash can. So I feel as if the bathroom wasn’t ready for a new customer
Tak-wai
Nice and clean.
Thomas
The Staff was very polite and helpful! The room was very clean and secure! The location was in the vicinity of the venue that our event was at!
Steve
Has an actual internet wire
Hotel staff is very friendly, the pool and hit tub are good, the breakfast is not great but better than most hotels.
joy
Ants. Kitchen area, tons of ant's.
Sheila
The stay and the peace
Harold
My stay was perfect. 1 bedroom apt living. Was everything i needed it to be. Perfect for business stay also...
Raytal
The room was great.
Catharine
The staff was very friendly and the location was convenient right by i75. Everything was clean and I appreciated the extra pillows brought up on my first night there.
Sheryl
Cold pool :(
Stayed here an enjoyed everything except the pool was too cold to enjoy. I’m tired of looking forward to swimming but keep getting pools that are just not warm enough to enjoy :(
Joy
Superior Staff
SUPERIOR staff. Most helpful, pleasant and made for a warm welcoming experience and support. \"Accessibility room\" was easy from mom to get around room with her Rollator (walker). Good location near a number of restaurants. Off highway. Convenient onsite parking. Bonus to have luggage carts, snacks to buy, etc. Loved having \"kitchen\" with microwave & Fridge. Drug store nearby. Lots of shopping nearby.
Concerns were: beds are very high off the ground, even in the \"disability - accessible\" room. We had a suite so my short mother slept on couch. Maybe there are other accessible rooms but I would guess this particular room would not have worked for a wheelchair (high sink etc). One phone didn't work.
TIP: listen to your GPS - this area doesn't allow for left turns on major roads so you end up going right and then making a U turn to get in the proper direction.
Concerns were: beds are very high off the ground, even in the \"disability - accessible\" room. We had a suite so my short mother slept on couch. Maybe there are other accessible rooms but I would guess this particular room would not have worked for a wheelchair (high sink etc). One phone didn't work.
TIP: listen to your GPS - this area doesn't allow for left turns on major roads so you end up going right and then making a U turn to get in the proper direction.
Amy
Overall we enjoyed our stay. Staff was very welcoming and courteous. The room was nice and clean and the bed was comfortable. The pool area was the only disappointment. It was not clean both days that we went. There were towels everywhere and trash on the ground and tables.
Sosale
Wet towel lying on floor outside of two rooms and also large bag of trash in a clear crash bag lying in hallway by room 102. Live bedbugs and dried one on floor. Bugs in kitchenette sink. Left the facility after in bed and finding bed bug crawling next to me on bed.
Verified traveler
This hotel clearly has an issue with people going there to throw parties, and has a rigid \"no party\" policy. I went with my son and his cousins for his birthday, but had to make sure we had a light footprint and no birthday-related celebration in the room.
It was a pleasant stay and the pool/hot tub were clean and fun for the kids. We enjoyed out stay.
It was a pleasant stay and the pool/hot tub were clean and fun for the kids. We enjoyed out stay.
Tanisha
Great stay
Beautiful grounds and building. The room was amazing and spacious. The staff was friendly, professional, and accommodating.
Verified traveler
Best Suite to stay in First Floor Suites Lady T
Customer service was Awesome the suite was very Luxurious just like my lifestyle the bed was so comfortable I didn’t want to go back home the updated suite was Awesome and very Luxurious again it fitted my me just fine I will Strongly Recommend this Suite for someone who has very Luxurious Taste 😉
Anita
Best service, clean, comfortable
I had the most amazing experience. Cynthia and her team made a really bad time pleasant and tolerable. Cynthia went above and beyond accommodated my last minute stay and went put of her way to make things work for me. From Cynthia to kitchen staff, housekeeping security and management this place was incredibly pleasant helpful and was the best stay I've experienced ever! Keep up the amazing service! A big thanks to all of you!
Cathy
At 1am a party shuttle pulled up and was wooping, hollering, laughing for an hour. It was awful. I did call the front desk and she seemed to be helpful as the noise got less loud after I spoke with her. I had 3 children in the room with me and they were all disrupted by it.
AMANDA
Good stay
Decent. Clean. Big enough for our needs.
Sandra
Another great Marriott stay
This was an annual event weekend. There were six of us who booked 3 rooms at TownePlace. We were all satisfied with the rooms: the comfortable beds (we all slept well), the size of the rooms and the kitchenette was a pleasant surprise. This location was a great central point to all of our weekend activities. The staff was friendly, too. Because of COVID, the breakfast wasn't buffet, but there was a decent selection, served to us by the Marriott staff.
Verified traveler
The room very small and cleaning not good
Verified traveler
Great place
Verified traveler
Very clean, friendly staff and great location. We even had a pet friendly room that was perfect for our stay. Very quiet too. Comfortable bed.
Verified traveler
The suite option, the snack area, the pool sign up time, the overall aesthetic was pleasant
Matthew
Fantastic Nights Sleep and working pool and tub
Hotel was very nice and front desk friendly. Room was fantastic. Only issue was a few ants in the kitchen area. Pool and hot tub excellent, minus some masks and used bandaids left from other guests. Overall, best hotel we’ve stayed at near Detroit.
Laura
Wonderful Stay
The staff was more than accommodating, they gave the extra mile.
Verified traveler
Not comfortable
Not so good .. Had to complain about folks above and it continued all night. Didn’t get any sleep.
Verified traveler
The room was very nice. There were only a few areas that I noticed needed to be cleaned (behind bathroom door, bathtub). The biggest complaint is the pool. There were WAY too many people in there at one time, and a total disregard of the 12 people limit. The pool area was filthy. You couldn't see the bottom of the pool and the hot tub had grey bubbles floating at the top.
Verified traveler
Bathroom was dirty used towels hanging on shower urine on toilet when i told front desk she said \"why didnt u see it earlier the cleaning staff gone all i can give is a bag gloves and new towels\"i asked for sanitizer she said i dont have any. We're in a pandemic how u dont have sanitizer
Location & surroundings
TownePlace Suites Detroit Troy
325 Stephenson Highway, Troy, United States
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TownePlace Suites Detroit Troy
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