Name: Extended Stay America - Detroit - Sterling Heights
Address: 33400 Van Dyke Ave, Sterling Heights, 48312, US

2/10

Poor

28 Jul 2026

Tina

Didn't receive a full refund. The front desk was closed. Had to stand in the foyer after calling the night manager. While waiting for the night manager to let me in, I noticed a sign hanging on the door. The sign said no water from 9 am to 3 pm. I took a picture of the sign. Once the night manger let me in he was trying to check me in. He said he couldn't check me in because thr system was in an audit and it would be another 15 minutes. While standing there I looked around and noticed that the lobby was extremely dirty. At this point I was very fruatrsted and asked for a refund. Still waiting for my refund.

8/10

Excellent

26 Jul 2026

Breanna

You get what you pay for! My friend and I were just looking for a cheap room for the night. Just a bed to sleep in after a night out, and it did just that. The fridge and the microwave were disgusting. There weren’t utensils or silverware for the full kitchen. The beds and bathroom were clean, and that’s what we needed! Staff were very helpful, parking wasn’t an issue and free.

4/10

Poor

19 Jul 2026

Gary

The room was not as advertised on your website. No housekeeping service I had to take out my own trash.I would not recommend this place to no one the place is basically an apartment. People live in it someone knocked on my door and ran one night. All you here is kids playing all night long above your head the place is a hole in the wall.

Partner

2/10

Poor

12 Jul 2026

Cassandra

Pretty much nothing. Paint in rooms was terrible, soft spot in the bathroom shower. Smelled terrible

Family_with_children

10/10

Exceptional

01 Jul 2026

justin

Love it here. Very clean no bugs and great staff and full kitchens

Partner

2/10

Poor

19 Jun 2026

Cheryl

TERRIBLE NIGHT ON A KING SIZE COT THAT MOVED AROUND ALL NIGHT WHY WOULD THEY RENT A ROOM LIKE THIS …. JUST BECAUSE I WAS ON EXPEDIA AND GOT A VERY CHEAP PRICE I PRESUME ….. NEVER AGAIN I WILL FIND A BETTER EXTENDED STAY NOT STERLING HEIGHTS MICHIGAN 😢😢😢

Partner

10/10

Exceptional

07 Jun 2026

maricar

staff was helpful

Family

2/10

Poor

01 Jun 2026

Allen

Sorry to say that
This motel was very dirty and smells like trash even the front disk it was smelling very bad ppl they smoke weed all motel smiles weed
Sorry for that but it’s true

Friends

10/10

Exceptional

26 May 2026

Jason

Goodjj

2/10

Poor

25 May 2026

Krystina

No up keep very dirty

Partner

2/10

Poor

24 May 2026

Dervisa

I don’t expect to see something like this! Pictures look great but not the way I expected

Partner

4/10

Poor

10 May 2026

Benyamin

Didnt stay as i checked in and saw the.room and the property i HAD TO CHECK OUT AND ASK FOR REFUND .THIS PLACE iis very old.and smelly.
DOESN'T MATCH THE PHOTO ON THE EXPEDIA WEBSITE!!!!

Family_with_children

2/10

Poor

14 Apr 2026

Marlena

For starters, they didn’t have my room that I booked online. They only had one room in the entire place, so I got transferred over to another hotel and that one wasn’t worth nothing. The burners were very very rusted which I have pictures of and it was also another room that I did not want. I had ordered a studio with a sofa, bed and 2 double beds with a kitchen well I couldn’t use the kitchen because the burners were severely severely rusted. I will definitely tell people not to go there.

Family_with_children

2/10

Poor

08 Apr 2026

Davon

Hotel was not the highest rated but during my stay my room had bedbugs and was bit up bad the refunded me for 1 of my rooms but still bit up bad room 317

Friends

2/10

Poor

04 Apr 2026

James

Dirty rooms and outdated

Friends_and_family Family

2/10

Poor

31 Mar 2026

James

Room was dirty and in need of major updates, definitely not worth the money. Only plus they have is a great front desk staff.

Friends_and_family Family

2/10

Poor

15 Mar 2026

Leeann

No the toliet overflowed and they didnt come for 3 hours

Self

10/10

Exceptional

09 Mar 2026

Leeann

No and it was so hot

Self

2/10

Poor

14 Feb 2026

Felecia

The room was disgusting, we discovered a roach in the bathroom , the phone wasn’t working so they ended up switching rooms for us. The other room tub was dirty , had hair everywhere & the microwave wasn’t cleaned either.

2/10

Poor

18 Jan 2026

DANNY

We had no hot water. The staff was not receptive to try and remedy the issue m. The tv didn’t work. It took most of the day for them to move to a smaller room.

Leisure Family_with_children

4/10

Poor

21 Dec 2025

Leeann

My first night i was there onw of yiur worker's unkocked my door wothout knocked

Friends_and_family Friends

10/10

Exceptional

30 Nov 2025

Guy

Yes room was large price for Sat night was well n my range n got in on short notice no drama or loud music n hallways was very happy n extended stay in sterling hghts my new go to when I come visit family n Mich staff also super kind

Self

8/10

Excellent

24 Nov 2025

Lorenzo

No

Business Self

10/10

Exceptional

24 Nov 2025

Lorenzo

No the kitchen was not fully equipped.

Business Self

10/10

Exceptional

21 Nov 2025

Malasha

I

Leisure Family

6/10

Pleasant

18 Nov 2025

Lorenzo

It was good

Business Self

6/10

Pleasant

18 Nov 2025

Lorenzo

It was good

Business Self

6/10

Pleasant

18 Nov 2025

Lorenzo

It was good

Business Self

10/10

Exceptional

18 Nov 2025

Lorenzo

The kitchenette was very useful. Luckily i had my own pots and pans. Because they no longer lean them out. My only complaint was. Even they cleaned every 2 weeks vi notice that the restroom door was not very clean. But other than that. It was good. Thanks

Business Self

6/10

Pleasant

08 Nov 2025

Felicia

The bathrooms need to be updated.

Partner

10/10

Exceptional

30 Oct 2025

Octavia

Quiet, clean and comfortable the front desk attendants have been very pleasant and welcoming both times I’ve stayed here.

Leisure

8/10

Excellent

28 Oct 2025

Shanika

My only issue is that when it came down to taking a shower the water temperature was not good enough it was barely hot water

Friends_and_family Family

8/10

Excellent

21 Oct 2025

Cedric

The room was clean and the staff are pleasant. The walls are paper-thin however. Not only could I hear the guests in the rooms adjacent to me; I could hear guests partying and cheering well into late night at least 6 or 7 rooms away.

Self

10/10

Exceptional

18 Oct 2025

Octavia

Front desk staff was very friendly and funny also very helpful

Leisure Self

10/10

Exceptional

05 Oct 2025

Virgie

Clean and quiet

2/10

Poor

04 Oct 2025

Michael

Terrible altogether

Leisure Partner

4/10

Poor

24 Sep 2025

Amber

In last couple of visits, I had to change rooms because they weren't clean as they should be. Its getting to be redundant telling the staff of the linen.

Leisure Self

8/10

Excellent

01 Sep 2025

Alexsis

This property was nice. The shopping and food area around the hotel made up for the amenities that they didnt have within the hotel. I admired their little kitchenette and ice trays in the fridge. So I rate this 4 out of 5. And I want this property to grow and hopefully in the future add more feature for conveniency within their hotel. However, I had a good time and felt safe.

Leisure Partner

6/10

Pleasant

12 Aug 2025

Amber

My room was actually decent. However, the bathroom could use some work.

Leisure Self

2/10

Poor

21 Jul 2025

Ashley

Would not recommend

Business Partner

10/10

Exceptional

21 Jul 2025

Nawar

Perfect

2/10

Poor

29 Jun 2025

Amanda

Pics are deceiving

Horrible stay. Very dirty room. Pictures do not look anything like what really is there. There is dirty pair in the sink, wash left in the shower used and cigarette burns pillowcases and blankets.

Friends_and_family Family

2/10

Poor

05 Jun 2025

james

Welcoming guest by saying to them we don't have shampoo inside the room also we have to told to go Walmart and get the things we need for the room ,as soon we enter the room was big spot of water left on the kitchen counter plus room was dirty not recommended for family also the TV stand table one of the drawers wasn't working other than that area wasn't bad but definitely not staying there anymore I understand hotel wasn't expensive but I didn't expect walking to the bathroom not seeing there any of shampoo and body wash

Leisure Family

6/10

Pleasant

01 Jun 2025

Andee

I loved how close the hotel was to our venue, however it was a bit dirty and seemed to have missed a few cleaning areas especially in bathroom.

Leisure Partner

2/10

Poor

17 May 2025

Blake

this is by far the absolute worse hotel experience i have EVER had. to the moment i checked in and the people staying being completely awkward and making me uncomfortable beyond belief, to my room being beyond dirty, to my door not locking, the smell & the noise. there was bugs everywhere, there was curly little hairs ALL over my shower, the bedding was stained and ripped and the carpet was beyond not touched… absolutely disappointing as the imagines online don’t even match the property. it’s also gut wrenching to be driving HOURS just to find all this out.

Leisure Self

8/10

Excellent

07 May 2025

Lamina

Definitely needs an overnight front desk attendee.

Business Self

10/10

Exceptional

29 Apr 2025

Talleacci

Loved it

Leisure Family

2/10

Poor

29 Apr 2025

Jay

No hot water bed hard as a rock. No front desk only certain times. Towels terrible charge for everything people right by door smoking weed. Just don't waste your money.

Business Partner

4/10

Poor

19 Apr 2025

kaitlyn

No hot water… dirty towels… rude staff

Business_and_leisure Family

10/10

Exceptional

12 Apr 2025

Rozell

It’s cool

2/10

Poor

09 Apr 2025

Louis

No staff and dirty room

Leisure Partner

2/10

Poor

06 Apr 2025

Rusul

I don’t like it

Partner

8/10

Excellent

28 Mar 2025

Kristan

Nice and vlean

4/10

Poor

12 Mar 2025

Maurice

Not safe place at all !!!

Business_and_leisure Partner

2/10

Poor

09 Mar 2025

Angel

They have BED BUGS!!!!!!!

10/10

Exceptional

08 Mar 2025

Christopher

The staff were amazing they really worked with me to make my stay very pleasing made my choice of hotels across the states very easy

Business_and_leisure

2/10

Poor

03 Mar 2025

Kalishia

there were holes in the walls and in the doors the hallways smelled like cigarettes also when i called the front desk they were rude. i asked if they ha plastic ware they said no and i should have got some before i came in the room... also my room was dirty ... it was trash all the floor there was hair all over the toilet and the bathroom sink and tub... i will never pick the hotel again..

Leisure Partner

10/10

Exceptional

10 Feb 2025

Jacob

Perfect

Business_and_leisure

4/10

Poor

10 Feb 2025

Virginia

Bugs there was roaches when I woke up

2/10

Poor

20 Jan 2025

Tyrone

They have no dining no pots and pans no glasses no plates this is supposed to be extended stay place and there's no breakfast or anything must go out and buy everything not what I'm used to

Business_and_leisure Self

10/10

Exceptional

07 Jan 2025

Lula

Loved it

Leisure Family

10/10

Exceptional

02 Jan 2025

Samantha

Awesome

4/10

Poor

01 Jan 2025

Tammica

The property isn’t an extended stay because they don’t provide anything for you to extend your stay… no extra towels, no coffee maker, no pans, no anything and they close at night no staff on the premises at night???

Leisure Friends

10/10

Exceptional

12 Dec 2024

Samantha

Amazing

4/10

Poor

02 Dec 2024

Kutayba

Is very nasty hotel and has no housekeeping
They say they do once a week the housekeeping they don’t clean the room

8/10

Excellent

17 Nov 2024

Verified traveler

Ok... that's it

The room was clean. Bug free.

2/10

Poor

15 Nov 2024

Michael d

Don’t stay here

Dirty helpndidnt know how to check us in. Room was more than hotels com had us paying

Partner

6/10

Pleasant

01 Nov 2024

Sondria

Very convenient for my needs

Leisure

10/10

Exceptional

29 Oct 2024

Skylar

It’s was messy in the lobby other than that it’s was all good

Leisure Partner

4/10

Poor

20 Oct 2024

Genora

The people over me, are very noisy all night all day, disturbed my sleep. But the stay would get a 5 star if the people over me wasn't so noisy.

Leisure

4/10

Poor

18 Oct 2024

Brandon

I didnt like the fact that i woke up to leave and saw a roach in my room.

10/10

Exceptional

16 Oct 2024

Greg

At this price point you won't find anything better. Nice room and great value. Great staff. Stay here.

10/10

Exceptional

07 Oct 2024

Kevin

Not bad at all!!!

8/10

Excellent

04 Oct 2024

Precious

Nice

It was good. Nice clean and quiet room.

Business

2/10

Poor

02 Oct 2024

Verified traveler

Terrible

When I arrived at hotel no one was at the front desk had to wait 30 min for some to arrive and get me checked in. Once at the room found Carpet was very dirty, covers bad odor, no hot water in shower, device under the toilet seems to flash on and off sees as if it’s taking pictures. Someone needs to have this checked out. It was a terrible stay.

Business

10/10

Exceptional

26 Sep 2024

Joseph

Nice clean hotel and the staff was great

Friends_and_family Family

10/10

Exceptional

21 Sep 2024

valerie

GUEST SERVICE

6/10

Pleasant

19 Sep 2024

Harvey Thomas

Good curbside appeal but hallway was dirty. Room was clean however but a bit dated appliances.

Business Self

2/10

Poor

16 Sep 2024

Tanya

The hotel smelled, the carpets need replacing. The front desk was never available. The key cards stopped working in the middle of the night and the night attendant was nowhere to be found for over 30 minutes. Checking in took about an hour because the attendant was somewhere in the hotel asleep. You have to pay for fresh linens and towels and that unbelievable. There was no soap in the restrooms. The room smelled of mildew and the sheets were stained. The floor wasn’t clean and also had been swept underneath the bed. There was dirty and trash underneath the bed along with something a previous guess had lost or left. The overall service and experience was completely horrific

Business_and_leisure Family

10/10

Exceptional

07 Sep 2024

Karen

Ok

Leisure Self

8/10

Excellent

05 Sep 2024

Verified traveler

It was a pretty good state. The only thing is I think they were getting their parking lot repaved and it made it hard to get in and out of the property like either using a taxi or ride share

Self

4/10

Poor

27 Aug 2024

Monique

Property looked nothing like the pics . Dirty and smelly . Staff was nice, however,

2/10

Poor

17 Aug 2024

Michael

Halfway house

Very dirty, no coffee, front desk closed at 10 and still wasn't open in the morning. I have stayed at other extended stay in the past and this wasn't anything like it. I tried to cram one into an old regular hotel.we wouldn't even use the gross tub it was stained and filthy. Other ones have pots and pans and this one wants you to buy them. Lots of drug use onsite

Partner

10/10

Exceptional

08 Aug 2024

Raschaad

Wonderfully Extended Stay!

Very comfortable stay 😁

Self

2/10

Poor

02 Aug 2024

Spencer

Bad bad bad don't stay here

We stayed last year and it wasn't bad. We had a family emergency and didnt have time to research and thought this hotel was okay and clean like before. Not only was the shower very dirty the floors were stick and filthy and the carpet is so gross we also found dirty underwear under the bed and leftover drinks under there. The TV had its own set of issues whether or not it wanted to work at any given time .The only clean part was the toilet. Im glad i didnt have to bring any children this trip because the smell of Marijuana could choke a horse at all hours of the day. Wont stay again.

Friends_and_family Family

4/10

Poor

30 Jul 2024

Brandy

The front desk was closed at 11pm. They had to call a lady to come out to help and she was wearing street booty shorts and the company collar shirt. It smelled unclean and musty. Very old and outdated hotel.

Business Self

4/10

Poor

29 Jul 2024

Kevin

I actually lived at this property five years ago for three years, I loved the staff, Continental breakfast, and Cleanses. It’s totally different now no continental breakfast not even water or coffee, if u want pots and pans and dishes u have to pay 50 dollars if u want new clean towels u have to pay for them and no house keeping if u not staying 10 days. I travel and never in life experienced a hotel like this. Never thought I would be saying things like this about extended StayAmerica the hotel I use to love to stay at.

Leisure Partner

2/10

Poor

20 Jul 2024

Jessie

Gross

Left after 1 day instead of staying a week. Does not even offer hand towels or soap for the bathroom

Friends_and_family Family

8/10

Excellent

20 Jul 2024

Seventies

I like standing this hotel because it's convenient. It's a small apartment away from home.

Business_and_leisure Family

10/10

Exceptional

20 Jul 2024

Kimberly

I like the space in these rooms. This hotel makes you frel like you have a mini apartment. Staying here is geeat for my situation. I wish the rates were more pre pandemic like but, i digress.

Business_and_leisure Family

2/10

Poor

18 Jul 2024

Chad

This was a dirty run down place. Was cheap. Should have known. Didn’t stay. Left and wrote off to get what pay for

Friends_and_family Family

8/10

Excellent

18 Jul 2024

Seventies

Thecstayvwentvas expected. Although i believe that their air conditioning filter needs cleaning. My mom and i got congested and our throat was irritated. The drontvdesk attendant said that they just did. Well they need to do it again though.

Business_and_leisure Family

8/10

Excellent

18 Jul 2024

Seventies

The stay was as expected. I believe that they need their air conditioning filters cleaned out. I say this because i keep getting congested everytime i sleep.

Business_and_leisure Family

8/10

Excellent

11 Jul 2024

Ghassan

Good and safe

2/10

Poor

02 Jul 2024

Carrie

The staff here were great however the hotel itself does not provide any kitchen, utensils, plates, pots, anything. What's the point of having a kitchen? When I asked them about it they said I could rent some from them or go to Walmart and buy some. I was trying to save money by cooking my own food so that doesn't help. There was no shampoo because they \"ran out\" and they do not have hair dryers in the room. The bathtub was disgusting. It may have been cleaned but it was run down and needed replacing. We had booked for two nights but we left after the first one. I've never left a review before but I feel people should know this before booking here.

Leisure

2/10

Poor

26 Jun 2024

Gabriella

Not so bad

The hotel was out dated, wasnt terrible. I just wasnt comfortable.

10/10

Exceptional

16 Jun 2024

Ursula

Good

2/10

Poor

09 Jun 2024

Stephanie

I’ve stayed at Extended Stay America properties in a few different locations over the years so I was expecting the cleanliness that I experienced prior. This stay was so bad, I almost changed hotels and took a loss on the entire amt but the places I found close by were booked up. I wish I had taken a video to so how horrible the filth(especially in the bathroom, one of the towels even had few weird/gross brown stains on them so I ended up buying a towels/wash cloth and pillow at the WalMart in rm 112. I had a friend stop over for a couple hours and she said she begged me to leave. Next, the noise…the frige would not stop making noises that sounded like knocking on my door which being a woman there alone terrified me. In addition someone was playing misicshop

10/10

Exceptional

09 Jun 2024

Lindy

Good stay

Leisure Partner

4/10

Poor

20 May 2024

Laidback

Not much to say. They don’t offer anything and everything is outdated

Leisure Partner