Name: Wingate By Wyndham Troy
Address: 2537 Rochester Ct, Troy, 48083, US

8/10

Excellent

15 Jul 2026

Vinod

It was OK property

Business

8/10

Excellent

14 Jul 2026

Kyle

The rooms are good and clean. Breakfast isn’t very good. Scrambled eggs, sausage, soaked in water, waffles, and some apples. Overall fair for the price

Self

10/10

Exceptional

13 Jul 2026

Amber

Enjoyed the everything !

Partner

10/10

Exceptional

13 Jul 2026

Recardo

Really enjoyed our stay. Nice big clean parking lot, lobby smells nice when you walk in and stuff is friendly.

Room was clean and look just like the website photos. This has become one of my favorite hotels in the area. 2 on-site restaurants and pool !

Only poor score is how expensive drinks/snacks are. Get what you need before hand, 2 20oz sodas and 2 candies cost us $12 :/

Other than that, beautiful hotel.

Partner

4/10

Poor

12 Jul 2026

Christina

The carpet in the common areas was so visibly dirty! The faucet on the hot tub was rigged and didn’t work normally; also there was a make shift stopper. “Hot” breakfast was a big joke.

Friends_and_family Family

8/10

Excellent

08 Jul 2026

DOMINIQUE

The staff was understandably understaffed but still managed to keep everyone content. I wasn’t able to check into my hotel on time while they ran behind cleaning rooms. I was told I’m the 8th person/family waiting. I asked for a late check out which was 3 days later paid upfront and they had no issue honoring that for me. Breakfast, pool and proximity to freeway is a plus. I did have one racist run in, a man next door to me yelled racial slurs from his balcony. This happened to be on check out day. I left before my late check out but I did report it to the staff. They said they flagged that particular guest and he wouldn’t be able to rebook. Abby and Ray were very understanding and helpful. I would still recommend this property. 4.5 out of 5 because of the verbal assault where I’m spending my money.

Family

4/10

Poor

06 Jul 2026

Deidrea

The room was not clean the halls look like an old motel. The carpet was dirty.

Partner

6/10

Pleasant

05 Jul 2026

Sabriena

The entry way and continental breakfast is very nice! The room is dated with a non-working slide lock, sliding doors to a balcony where people clearly smoke because the entire hallway smells of smoke, and dirty shampoo bottles in the shower. It is worth going if you get a major deal.

Family_with_children

6/10

Pleasant

05 Jul 2026

Chanelle

Upon arrival to check in (3pm) we had to wait about 20 min because there were no clean rooms. The lobby area is clean & smells nice but the hallways look dingy. The carpet definitely needs to be replaced & maybe some brighter paint. Several things in our room had not been cleaned such as the shower, microwave & the balcony door looked foggy. The staff was friendly, breakfast was decent, there’s plenty of parking, great shopping area & smoking was convenient due to the balcony. The room was only $100 so I you get what you pay for. Also the restaurant in lobby has great food. Reasonably priced too. I’d give this hotel a 6 out of 10.

Family_with_children

6/10

Pleasant

04 Jul 2026

Zachary

Room itself was ok. Fairly clean. However there were things we could tell they hadn't cleaned. My wife found a lighter. Breakfast on the other hand was a disaster. Very unorganized, unsanitary, and just plain gross. I wasn't expecting alot for breakfast. The selection was slim at best. I did however expect to not have juice splashed on me by the worked emptying the juice overflow. He was very rude to interact with. The floors were sticky and not a single table didn't have food on it.

Partner

6/10

Pleasant

03 Jul 2026

TOM

OK

10/10

Exceptional

02 Jul 2026

Austraila

Staff

Family_with_children

2/10

Poor

29 Jun 2026

Sally

Nasty room filled with bugs bathroom wasn’t clean mirror was dirty

Self

10/10

Exceptional

27 Jun 2026

Arthur

Staff place and area was super nice

Family_with_children

4/10

Poor

27 Jun 2026

Marquise

The carpet was dirty the towels had stains on them

Partner

6/10

Pleasant

25 Jun 2026

Monique

The staff was very helpful. The rugs were very dirty and needs to be replaced but our overall stay was good for the price. I would stay there again if needed.

Family_with_children

6/10

Pleasant

21 Jun 2026

Thresia

The bed was very very uncomfortable. Pillows were great. Refrigerator door was broken, lightening in room was very bad. Drain in tub broken. Pool looked nice but didn’t get to use in our stay. The carpet in the hallways was worn and very dirty. We won’t be back. You get what you pay for .

Partner

2/10

Poor

20 Jun 2026

Heather

This place was DIRTY. We would have been better off at a motel. Unmarked police cars arresting a guy in the parking lot while we’re checking in should’ve been our first clue, but we already booked and paid (no cancelations). The first room we got had stains all over the sheets and the balcony lock was completely missing (mind you, they tell you there’s a balcony to make it sound nice but it’s literally just enough room for you to stand). Second room had at least a lock and clean sheets. Go to take a shower in the 1900s and you get a shower and a bath because the tub doesn’t drain. Stains all over the floor even though they claim to be recently renovated. This place is a mess. Do not stay here!

8/10

Excellent

19 Jun 2026

Jessica

This is a great hotel. Only thing I could recommend would be spring/ fallcleaning as there were some areas that needed attention.

Family

10/10

Exceptional

18 Jun 2026

Naja

HORRIBLE HAD TO SPEND DOUBLE MONEY FOR ANOTHER ROOM.. bugs everywhere. DONT RECOMMEND.

Family

6/10

Pleasant

18 Jun 2026

John

Alot of attention was given to upgrading the lobby. Rooms and hallways not so much.

Partner

10/10

Exceptional

16 Jun 2026

Mariana

So good the place

Friends

10/10

Exceptional

14 Jun 2026

William

Nice clean rm. Friendly helpful staff. Breakfast was great. Only con was hallway floor on 2nd floor was littered & not vacuumed during our stay

Friends_and_family Family

6/10

Pleasant

12 Jun 2026

Donnell

For troy I expected way more.this is a hotel you get for 300 a week not 100 a night.the lobby and restaurant looks great but thats it
Everything else is old really old old testament old the carpets are stained to the point you dont wanna walk on them but they had a pool

2/10

Poor

10 Jun 2026

Jennie

The first thing I usually do when I get to a room is set up my CPAP machine. There were no plugs next to the bed so i moved the bed slightly to get to an outlet and saw that it has not been cleaned under in a really long time. I stayed the night, but was not happy. I went to breakfast the next morning and it was so messy and burnt stuff on the waffle maker. We did not eat breakfast. We actually left the hotel 2 days earlier than we were originally booked for.

Partner

8/10

Excellent

09 Jun 2026

Ellora

The room was clean when I got in but the shower floor was brown. I assumed it was stains in the tub. If you’re looking for breakfast to get by then this would be good, otherwise this wouldn’t be your hotel. The breakfast was limited (warm up sandwiches, make your own waffle, cereal, and maybe juice if it works). Parking was never an issue and the staff were really friendly and helpful.

Partner

10/10

Exceptional

09 Jun 2026

Lashonda

My stay is always amazing!!!!

Self

8/10

Excellent

08 Jun 2026

Katherine

At check in, the staff was very welcoming and kind. We had an issue with opening the room and they apologized and got it quickly resolved.

The room itself was fine. It looked like newer carpeting and the bathroom looked fairly refurbished. It's been updated, you can tell. The beds were comfortable.

The hallways and elevator needs some care. Just cleaning and deep cleaning. We didn't utilize the outdoor pool, but checked it out . The fitness room left something to desire, especially with the treadmills.

The breakfast was fine. I saw a lot of complaints here, but it was a basic Continental breakfast - nothing fancy, but I wasn't expecting too much. Especially for the price. And that's the thing. We wanted a good price and a clean room. That's what we got. I was wary of the common areas, but the room was fine.

I think with a few more updates it will be a nicer hotel, but it seems like they are on their way and trying to do what they can.

Family_with_children

4/10

Poor

08 Jun 2026

tanvir al

The room has a smell and the toilet flush was damaged. The option in breakfast is poor.

Family

4/10

Poor

05 Jun 2026

Susan

I stayed for 2 nights for business. I first noticed that the area the hotel is located in is pretty sketchy. Once inside, it looks nice. When I got to my room

6/10

Pleasant

05 Jun 2026

Quraishi

This place needs to upgrade bedding and cleanliness.

Partner

6/10

Pleasant

26 May 2026

Nathan

lobby was amazing and rooms were decent but the hallways were way outdated and dirty with a lingering smoke smell. Walls were super thin and could hear the neighbors. My room on the 2nd floor was right above an exit door and someone stood out there 4am smoking a menthol cigarette that filled my room up with the smell

Friends

10/10

Exceptional

23 May 2026

De

Good experience

Family

8/10

Excellent

23 May 2026

Kenneth

This hotel is very serviceable and reasonably priced. The location pretty convenient for the greater Detroit area. Plenty of available parking, seems very safe, definitely clean. My only criticism might be to forewarn anyone who is environmentally sensitive to chemicals. I've stayed here three times and it always reeks of disinfectants in the lobby area

Partner

10/10

Exceptional

20 May 2026

Welford

Safe clean staff was always available

6/10

Pleasant

12 May 2026

Chiquita

The entire hotel was

2/10

Poor

12 May 2026

Jerome

There was mold all over my toilet seat. The laundry facilities were hard for me to get to as I am injured and wearing a walking boot. I cannot walk that far therefore I could not wash my clothes at the facility.

Self

8/10

Excellent

10 May 2026

Heidi

Very helpful staff, clean room, property dated but well maintained.

Partner

8/10

Excellent

10 May 2026

Mary

Hallways and carpeting in them were worn and could have used a good vacuuming. Room was clean & comfortable.

Self

10/10

Exceptional

08 May 2026

Kimberly

Clean but small

Partner

2/10

Poor

07 May 2026

Gaylynn

The towels and pillows bathroom is nasty has stains on them

Partner

6/10

Pleasant

06 May 2026

Soorya Shankar

Okay

Friends

8/10

Excellent

03 May 2026

Selena

Breakfast was good

Partner

10/10

Exceptional

03 May 2026

Truman

Parking was easy

2/10

Poor

26 Apr 2026

Mack

I recently stayed at this hotel and unfortunately had a disappointing experience.

After checking out, I realized I had left my jacket hanging in the room. I contacted the front desk and called four separate times. Each time, I was told the housekeeper was unavailable and that I should call back in 30 minutes. I followed those instructions, but was later informed that the housekeeper had already left and that the item was not found.

I am absolutely certain that I left my jacket in the room, which makes this situation very concerning. Despite multiple follow-ups, there was no clear resolution or accountability, which left me feeling that my concern was not taken seriously.

In addition, the housekeeping staff was very loud in the hallway early in the morning. The noise was disruptive enough that I had to open the door twice, and my wife eventually asked them to lower their voices because our children were still sleeping.

Overall, this experience was frustrating, and I hope management improves both lost item handling and consideration for guests’ comfort.

2/10

Poor

25 Apr 2026

Melinda

The door on our patio was broke so we could not lock it. Only one light worked in the room. The lobby looked nicer than the rooms by a long shot

Partner

6/10

Pleasant

24 Apr 2026

Elaine

The whole 3rd floor reeked of weed.

Business

10/10

Exceptional

23 Apr 2026

John

The staff is also a lot of help. No problem. Keeping the room checking in the pool area didn't look the greatest, but the pool is still closed. I don't think I would have let my property get to this point. But that's my opinion. It's a decent place, and the people treat you halfway decent that comes for a lot. I'm gonna grab that key. Yeah, m***********.

Friends_and_family Family

10/10

Exceptional

23 Apr 2026

John

Awesome staff im still here . Pool area looking rough

Friends_and_family Family

10/10

Exceptional

20 Apr 2026

Maxzine

The staff was on point and very friendly and prompt. They executed excellence.! I will stay there again..

Family_with_children

2/10

Poor

20 Apr 2026

Brianna

Wack

Partner

10/10

Exceptional

18 Apr 2026

Randolph

I stay here pretty regularly, ALWAYS clean rooms and property. Well lit parking lot. You will not find better for the price in Troy!

Friends_and_family Friends

2/10

Poor

17 Apr 2026

Eric

I had planned a nice get away for my lady friend. It was our first over night date. I got the Jacuzzi tub with the king bed. Got to the room and the bathroom floor was wet, not a small puddle either, the fresh water tank was leaking water. I out a bath towel down and decided I'll tell them about it in the morning. Ran water in Jacuzzi and added the bubble bath. My lady friend got in and turned the jets on, about 5 mins later she started noticing things floating around. She quickly got out of the tub and we looked and the jets was shooting out shredded cucumbers. My friend was disgusted. I called down to the front desk twice. Finally the night guy came up witnessed both issues and apologized, but offered nothing as a solution. I then went down stairs at 4am and noticed a different employee. I formed them about the two issues and she noticed the other clerk didn't put in any notes. She updated the account and told me to speak with her supervisor later that morning.
When I came down to check out, not having used the Jacuzzi tub and my date ruined, I was told that the supervisor and the manager was not available and that they wouldn't help me anyway because I booked the room via Hotel.com. So no call to me to see if they could address the issues and no one answered the phone when I called back up there.
This stay was a disaster and the feed back I got was definitely not ok. I'll be contacting the BBB to inform them of how I was treated. I will not be returning. Very disappointed

Partner

10/10

Exceptional

14 Apr 2026

Kirsten

Staff was great, overall building was excellent.. our shower was super difficult to get the temperature right and some garbage was missed under the bed but overall a great experience and issues were quickly fixed

Family_with_children

2/10

Poor

12 Apr 2026

Margo

First off I tried to cancel my reservations two weeks in advance since my business trip got moved to a different area and I was told that they would not honor my request nor would they give me a refund. I also had a family emergency and needed to check out on Saturday and they still refused to refund my money. The hotel is outdated. The carpets are nasty. The so-called restaurant is basically just burgers and fries not good. Also I NO got Sleep two nights in a row, because of the room next to me the first night I didn’t complain the next day. I did mention I wanted to be moved the desk clerk would not move me saying that there was a new person next to me and still got woke up at 2 o’clock in the morning. I had to call to complain at the front desk. They so were loud so I got no sleep, mind you I was on a business trip and needed to get up early and with no sleep was not good. I mentioned at checkout about it. The desk clerk was very rude. No care in the world I will not Ever recommend this hotel to anyone!!!!

Self

4/10

Poor

11 Apr 2026

Akua

Free parking, room was not clean I requested a change but the next room wasn’t clean either. Hair in the sheets and in the pillow. Building looks a bit old. Water in the shower would not shut off. I hate to complain but I was really looking forward to the stay and it did not meet the expectations of what I saw in the pictures.

Self

2/10

Poor

05 Apr 2026

Eric

Got to our room, toilet was leaking water from the back tank. One of the soap packages was open with the bar of soap sitting out. After filling up the Jacuzzi and and running the jets, the tub started filling up with \"cucumber\" shaving and bits! I called down to the front desk, took forever for him to come up. Saw the issues and was offered nothing. Said he would put it in the notes. Stopped by the front desk at 4 am and the lady working hadn't heard about our incident and check my account, no mention of the issues. She informed me she would note my account and told me a supervisor would be in in the morning. At checkout, a young male at the front desk told me that because I booked my room through 3rd party that I had to contact them. So now I'm writing a review and I will be escalating this after the holiday, on Monday.

10/10

Exceptional

02 Apr 2026

Shaquanda

Clean room,kind staff and great parking,and the breakfast was great.

10/10

Exceptional

01 Apr 2026

Mark

Parking was easy to secure.

6/10

Pleasant

01 Apr 2026

Timothy

I’d give this place 2 stars. It’s barely a step above ghetto and feels like an overpriced motel dropped into a middle‑class neighborhood. I had to switch rooms three times: the first had a “hot” shower that was basically heated pool water, the second had water running nonstop and wouldn’t shut off, and the third had a dead phone.
The hallways constantly smelled like marijuana, and the smoke drifting in gave me a contact high more than once. The rooms were minimally cleaned, the lighting was dingy, and the door felt as thin as paper. You can literally see the grime embedded in the hallway carpet.
Don’t let the lobby fool you. The coffee tastes like dirt water, and the breakfast is extremely basic—cereal, a waffle maker, muffins, breakfast sandwiches, and a few random items. Staff presence was minimal, and I didn’t see any security or cameras anywhere inside or outside, which didn’t feel great.
I will say it was quiet, but that’s about the only positive. This place desperately needs an update. Definitely not what I expected for Troy.

Self

2/10

Poor

20 Mar 2026

Tia

I had spiders and ants in my room. What the heck? There were hole in the bathroom wall. The bathroom door wouldn’t stay open. They did not come and service my room from Mon tell I departed on Friday. I sent a video to the hotel of the terrible conditions no one responded.

Self

2/10

Poor

20 Mar 2026

Hassaballa

The hotel smells strongly of cigarette and marijuana smoke. There were dead light bulbs in the room.
The kitchenette was completely empty and the front desk said that they would not provide any flatware, dishware, or cookware.
Cleanliness is generally an issue with peeling paint and deeply stained carpeting throughout.
Not a pleasant stay and checked out early to find alternative accommodation.

Business

10/10

Exceptional

17 Mar 2026

Tammy

We have stayed there a few times and always great experience. Staff is always great.

Friends_and_family Family

10/10

Exceptional

14 Mar 2026

Lester

The staff were greet and welcoming and accommodating. The rooms were spotless. The hotel lobby was very clean and it was one of the best smelling hotels I’ve ever been at. I would recommend to friends.

Family

10/10

Exceptional

12 Mar 2026

Tiffy

Beautiful jacuzzi and rooms loved it. Will return

Partner

6/10

Pleasant

06 Mar 2026

Megan

Sewer flies in room, conditioner not stocked, poop stains still on toilet seat and in toilet from previous guest, hair on pillows. Overall not clean.

Self

2/10

Poor

05 Mar 2026

Arturo

Dingy hall ways, bad location just not a pleasurable experience. Staff was very nice though.

Partner

2/10

Poor

05 Mar 2026

Chandler

The hotel is of extremely poor quality. The rating and reviews are completely misleading. To start with, the balcony door had a large hole that the management tried to fix with nothing but duct tape—which wasn't even sticking. Freezing air was blowing directly into the room, and I could hear all the traffic noise from outside. The floor was filthy; it hadn't even been swept after the previous guests. All the furniture was covered in stains from spilled drinks. There was hair on the bed and in the shower, and the toilet was dirty. During breakfast, the tables in the restaurant were simply disgusting.

Family

6/10

Pleasant

04 Mar 2026

Joshua

Relatively clean, comfortable room. Toilet needed repair because it stopped flushing and shower curtain bar was broken, so the curtain did not stay closed when showering. Other than that, it was ok. Nothing amazing, but if you need a place to stay at a reasonable rate, it works.

2/10

Poor

20 Feb 2026

Reginald

Room was trash, hallway carpets were filthy, toilet cover didn't fit , wireing from plug out let detached exposed light flickering

2/10

Poor

19 Feb 2026

Joseph

They claim they are a non smoking hotel but yet the whole hotel smells like cigarettes. Floors are nasty. Room smelled moldy. Do not stay here. Breakfast was terrible also. Toast muffin waffle cereal. That’s it

Self

10/10

Exceptional

17 Feb 2026

John

Clean room

4/10

Poor

14 Feb 2026

Dwight

room was very outdated, things were broken, staff was inattentive, not enough towels or toilet paper, no tv, outlets didnt work, heating and cooling was terrible, only thing that was good was the free coffee and the guy at the front desk

Partner

10/10

Exceptional

07 Feb 2026

Ali

Good

10/10

Exceptional

05 Feb 2026

Cheryl

Clean rooms good breakfast

10/10

Exceptional

30 Jan 2026

Cherie L.

Clean basic room, quiet, fresh towels and sheets.

Business_and_leisure Self

10/10

Exceptional

30 Jan 2026

Chardonae

Peaceful clean relaxing

Leisure Partner

10/10

Exceptional

25 Jan 2026

John

The staff and the amenities. There was a burger place on site but unfortunately i wasn't able to try it out. It looked pretty good so i intend to the next time i visit.

Partner

10/10

Exceptional

18 Jan 2026

Jianzhong

Room is clean, morning breakfast is convenient

10/10

Exceptional

17 Jan 2026

Randolph

As always clean room and common areas! Parking lot well maintained and well lit. Staff is always friendly, and remembered me as a returning guest.

Friends_and_family Friends

10/10

Exceptional

16 Jan 2026

SHAWONE

Was a nice hotel.

8/10

Excellent

13 Jan 2026

Brandy

Nice room

Leisure Family

6/10

Pleasant

05 Jan 2026

Tabatha

Room amenities breakfast not well

Business Self

10/10

Exceptional

03 Jan 2026

gabriel

Clean, friendly staff

Business

4/10

Poor

02 Jan 2026

Christa

The bed was so hard it felt like I was sleeping on the floor. No extra towels, no soap and no extra toilet paper.

Partner

6/10

Pleasant

28 Dec 2025

Minjung

It is a little old one.

Leisure Family_with_children

6/10

Pleasant

27 Dec 2025

Mark

Staff was courteous

4/10

Poor

21 Dec 2025

bailey

Tub we paid extra for was dirty

Leisure Partner

4/10

Poor

15 Dec 2025

Richard

It took 3 rooms before we could find one acceptable. First one had urine dried on the toilet seat. Second room wasn’t even made up. Third room was ok. Although funny smell and hallway smelled like cigarette smoke and dope. For breakfast in the morning the waffle dispenser was broken. Another customer showed me how to get the batter out. Front desk the next day was helpful in recovering an item we left in the first room before we moved. Went to have dinner in restaurant and looking forward to a glass of wine. Restaurant wasn’t licenced to serve wine. Overall disappointing.

10/10

Exceptional

14 Dec 2025

Andrea

Nice, clean room. A little loud with the highwayvoutside the window.

Friends

10/10

Exceptional

08 Dec 2025

TAMIE

The front desk and housekeeping were anazing and helpful. Very good value for money , highly recommended.

2/10

Poor

08 Dec 2025

Kao

Room was dirty and not well kept.
- Bathroom door creaks.
- Shower curtain rod is bent.
- Shower tub didn't drain well.
- Toilet paper is rough as sand paper.
- No bathroom fan.

Among others, but those are what i remember.

Friends_and_family Family

8/10

Excellent

06 Dec 2025

Larry

My only problem was with breakfast. The first morning, there was no yogurt or breakfast sandwiches. I looked for them twice within 45 minutes. No eggs on any day You know they are listed as available, right? I would have liked banannas over apples. Most people would.

Self

8/10

Excellent

06 Dec 2025

Deborah

Nice breakfast. Lobby was clean but elevator and hallways were dirty. There were cobwebs in the room and light switches were not clean.

Leisure Family

4/10

Poor

02 Dec 2025

Kevin

The property wasn't inviting aesthetically. The carpets were not clean and appeared old & the furnishing in the room was outdated. The walls (Not your fault) were thin enough that I had to endure listening to my neighbors t.v.

The location was convenient being in close proximity of the expressway.

Business_and_leisure Self

10/10

Exceptional

02 Dec 2025

Heather

Staying here felt like stepping into a hilarious mashup of Home Alone 2 (the New York dream vibes) and The Shining (minus the spooky twins… I think). The king-bed kitchenette room was spotless, cool, and comfy enough to make me consider moving in.

Front desk staff? Kind, patient, and actually helpful — unicorns in hospitality.
Cleaning ladies? Absolute angels with vacuums. I wanted to adopt them.

The hotel sits all tucked away at the dead end of Troy, which makes it feel secretly luxurious and deliciously secluded. Tons of parking too — you could land a small plane out there.

Didn’t try the pool yet, but I’ll be back this coming up summer to splash around like it’s my personal home state resort.

10/10 recommend — especially if you like your hotel stays with a little personality and a whole lot of comfort

10/10

Exceptional

01 Dec 2025

Brandon

Great team and the food there was delicious

Leisure Partner

10/10

Exceptional

01 Dec 2025

Patcha

Goid place

10/10