Name: Holiday Inn Express Suites Detroit North Troy IHG
Address: 400 Stephenson Highway, Troy, 48083, US

10/10

Exceptional

02 Aug 2026

Thomas

Save time with the breakfast inside the hotel.
The cheese omelet, link sausage and potato cubes and juice were good.
Fresh ground coffee is a plus .
The room was clean. We enjoyed our stay

8/10

Excellent

30 Jul 2026

Joshelle

Room with jetted tub was pretty nice, our tubs jets were a bit dirty but easy fix for us we brought wipes to wile them down anyway

4/10

Poor

29 Jul 2026

jeremy

We had cockroaches in our bathroom. We had approx 15 we found at 2:30am when the lights were turned on they all scattered. I killed them and saved evidence to show the staff in the morning. They said I would need to get my refund from the third party we booked with.

10/10

Exceptional

26 Jul 2026

Pete

Clean and bed was comfortable. Nice variety for breakfast. Would stay again.

2/10

Poor

25 Jul 2026

Clevette

This is the dirtiest hotel I ever visited. Everything is run down and filthy, I did not enjoy the stay!!! It's actually disgusting.

10/10

Exceptional

20 Jul 2026

Landiran

Nice hotel , my room was great

Friends_and_family Family

10/10

Exceptional

02 Jul 2026

IGOR

Excellent

Self

6/10

Pleasant

07 Jun 2026

Kacy

The suite lost power and was not restored. Had to switch rooms no suite available

Partner

10/10

Exceptional

05 Jun 2026

Jasmine

Breakfast was good in a good spot

Family_with_children

10/10

Exceptional

26 May 2026

CHRISTINE

The location was convenient and quiet. The room was spacious and quiet.

Family

10/10

Exceptional

19 May 2026

Renee

Yes excellent breakfast and room clean staff were great.

Self

8/10

Excellent

16 May 2026

KELLY

Very clean property including the room and common areas inside and out. Friendly staff. The continental breakfast was more than adequate - cinnamon rolls, omelet and scrambled eggs, yogurt, juices. coffee, toast, fruits, cereal, et al. The king room was comfortable with a nice bed and TV, functional couch and desk chair. The bathroom was appropriately appointed with shampoo, conditioner and soap. I forgot my razor and the front desk had a replacement for me upon request. Downs sides - the bathroom was ok but a little disappointing. Sink, shower, and toilet were fine but the tiles on the floor were loose in more than one place in our room and there was no hair dryer. Price was reasonable for the area and the location is good. The pool was ok - adequate size but not big. Exercise room was a decent size. I'd stay again.

Partner

2/10

Poor

15 May 2026

William

The room was dirty. Needs many updates and basic repairs.

Partner

6/10

Pleasant

09 May 2026

Charon

Several groups of children occupied the hotel. Many roamed the halls unsupervised. So it was a bit loud if your were trying to get to sleep early. No upset, children will be children. Just thought since there were several quiet time postings throughout the hotel it wouldn't be so loud after 10pm. Issue with my room. Staff moved me to another one no problem. I was grateful for that.

Self

10/10

Exceptional

04 May 2026

Andre

We were promptly greeted upon entering the hotel. Checkin was quick and easy. Our room was larger than expected and very clean. Plenty of pillows and towels for our family. The breakfast was a good start to our day. The pool was small enough to keep an eye on the kids but large enough for all to enjoy. We will most definitely stay here again!

Friends_and_family Family

6/10

Pleasant

03 May 2026

Lindsey

The pool around was a mess and slippery due to lack of staff to clean up after a huge birthday party. The staff was friendly and hopeful

6/10

Pleasant

03 May 2026

Kristen

Suite that sleeps 6 and had to go to desk to get bedding for pull out, only 3 bath towels, the lamp outlets didn’t work so had to move nightstand to unplug clock to use outlets. Breakfast wasn’t great sausage was way overcooked and other food wasn’t good either.

Friends_and_family Family

2/10

Poor

02 May 2026

david

Pool is freezing, walls peeling, after you check out they charge you a $5 amenities fee that they don’t tell you. Now, $5 is nothing but it is when it’s snuck. Mold on ceiling in shower, windowsill in room was coming apart, outlet sticking out, I have pictures of it all. I wasn’t going to post this but after sneak dissin $5 and being rude when I called to inquire why, led to this.

4/10

Poor

19 Apr 2026

Angelina

The pool had way too much chlorine. Caused burning eyes and coughing. It was so humid we had to open. To door to vent. The staff is aware but days its not hazardous. I disagree...and so did multiple moms who stayed for the weekend.

Family_with_children

10/10

Exceptional

16 Apr 2026

Melisa

Breakfast is awesome
Place is always clean

Self

6/10

Pleasant

15 Apr 2026

Sangjun

It is very close to highway and very noisy at night, and no soap at all

Self

4/10

Poor

12 Apr 2026

Danielle

Breakfast was very sub par. Pancake machine was out of order and in general the spread was just disappointing. Have had a lot of complimentary breakfasts in the past and this one was not on point. Didn’t even go down on our second morning because it wasn’t worth it.

Friends_and_family Friends

10/10

Exceptional

09 Apr 2026

James

It was awesome

Family_with_children

10/10

Exceptional

06 Apr 2026

Kathia

The lady at the front desk was so nice♥️

Partner

10/10

Exceptional

03 Apr 2026

MOSTAFA

It was convenient stay. The suit was clean and spacious.

10/10

Exceptional

02 Apr 2026

annie

The room was fine

Partner

8/10

Excellent

27 Mar 2026

Cheryl

Breakfast was decent. Pool had a film in it so we didn’t use it. Hotel is dated but bed was comfortable to stay for a night

Partner

10/10

Exceptional

06 Mar 2026

Natalie

This was one of the NICEST Holiday Inn Express Hotels I have been to. I take my kids regularly to Holiday Inn Express Hotels & THIS ONE was by far the BEST one yet! It was clean, quiet, & better than I hoped! The Jacuzzi Suites are the BEST! Also the breakfast was BEAUTIFUL (so many choices), the pool was PHENOMENAL & the work out room was WONDERFUL! LoL. I had a GREAT time & experience here! I wish I lived closer than 2 hours because I'd be staying here with my kids every weekend as a getaway! Actually it's worth the drive, so I think we'll be back sooner than later.

Friends_and_family Family

6/10

Pleasant

26 Feb 2026

Dana

Biggest issue was that water never got hot. Definitely not up to Holiday Inn standard

Friends_and_family Family

10/10

Exceptional

25 Feb 2026

Mourad

Good

6/10

Pleasant

15 Feb 2026

mary v

Neighbors wanted to party all night. Like sleep

Leisure Partner

8/10

Excellent

09 Feb 2026

Tim

Breakfast

10/10

Exceptional

27 Jan 2026

Wayne

Great check in!

Business Family

10/10

Exceptional

19 Jan 2026

Kirk

Courteous staff, nice breakfast, quiet sleep.

Leisure

10/10

Exceptional

09 Jan 2026

Kimberly

Staff was wonderful. We had an issue with our room and they took care of the issue right away.
Hotel was clean, close to freeway.

Friends_and_family Family

6/10

Pleasant

01 Jan 2026

Delenthia

Your staff was very nice.

Partner

10/10

Exceptional

30 Dec 2025

marsha

Breakfast was great, staff was helpful, had everything we needed for our stay.

10/10

Exceptional

23 Dec 2025

Jasmin

Clean

10/10

Exceptional

23 Dec 2025

Tarfi

It was so great staying in. We loved breakfast variety the most.

Leisure Family_with_children

10/10

Exceptional

18 Dec 2025

Andrietta

The room was clean and comfortable. The staff was amazing!! We registered at the wrong hotel and she kindly got us straightened out and even upgraded our room!! We love this hotel and will continue to stay here always.

Leisure Partner

10/10

Exceptional

16 Dec 2025

Akelia

Nice

6/10

Pleasant

15 Dec 2025

Ashley

Yes room was spotless but we didn’t get a room cleaning

10/10

Exceptional

12 Dec 2025

Raymond

Place was great friendly and safe very quiet and relaxed. Great staff and very accommodating

Business Partner

8/10

Excellent

11 Dec 2025

Melissa

Breakfast was great.

8/10

Excellent

10 Dec 2025

Claudette

Clean hotel and room. Breakfast was good. Staff was friendly

Leisure Partner

8/10

Excellent

08 Dec 2025

Adrian

Ok

6/10

Pleasant

05 Dec 2025

Rebecca

Appeared to be fresh blood stains on my sheets. The chair had visible dirt smashed into the mesh. Bathroom was clean and staff extremely nice and helpful. The breakfast was great. I would consider staying again because the staff was very helpful and nice.

Business Self

10/10

Exceptional

04 Dec 2025

marsha

Perfect for our quick overnight stop. Everyone was helpful and respectful

4/10

Poor

02 Dec 2025

Brian

Elevators were broken at check in. Was not offered a discount being on 2nd floor. Room had visible stains on walls. Window drapes did not block out parking lot lights. Ac unit was very noisy.

Partner

6/10

Pleasant

30 Nov 2025

Chris

Staff was very polite and dis their best to accomadate issues. Our coffee maker had stuff all over in the water resivoir and they replaced with new coffee maker. Pool had to much chlorine in it and kids were gettjng sick had two kids out of 7 that was in there threw up ans

Friends_and_family Family

4/10

Poor

30 Nov 2025

Connie

We had booked a queen suite and when we added a second room and asked for it to be adjoining we were told we would be accommodated. Upon arrival we had been put into two queen rooms and were told there were no queen suites available. They did move us to a king suite that adjoined to a queen room on the second day.

Leisure Family_with_children

6/10

Pleasant

29 Nov 2025

Amber

Several times we went to the front desk and there was no one there!

Friends_and_family Family

8/10

Excellent

29 Nov 2025

Simona

Staff

8/10

Excellent

28 Nov 2025

Rebecca

The room was clean, visible dirt on chair and blood stained sheets on one bed. The other bed was clean. The staff were so nice and very helpful to any issue and the breakfast was very good. I would consider staying again to give them another chance if im in the are

6/10

Pleasant

28 Nov 2025

Tanija

Service was nice…I would have gave it 4/5 stars but the rooms/bathrooms are outdated

Leisure

10/10

Exceptional

25 Nov 2025

KHANDAKER MOINUR

The room was spacious. Staffs were friendly and helpful

Leisure Family_with_children

10/10

Exceptional

25 Nov 2025

TaNina

The staff was very helpful and polite. Will come back

2/10

Poor

23 Nov 2025

Samantha

When we got to the property, they informed us that they were overbooked and only had one room left in the hotel and still had to turn people away because they were more reservations where people hadn’t checked in yet. We reserved a double Queen Suite with a sofa bed, we needed the three beds, but the only room they had left was a room with a King bed and a sofa. When we got to the room and pulled out the sofa bed, there was two big blood stains on the mattress protector. I called down to the front desk to let them know, they did apologize. We informed them that we wouldn’t be sleeping there and she said they understood but they didn’t have any other rooms Available. They would not refund my money because she said I booked a non cancellation room on Expedia. So I told her because my room had a blood stain on the bed and they couldn’t give me another room that wasn’t my fault. As we were there another couple was coming in to check in and she told them they didn’t have any rooms available either. Then she asked them if they were going to use the sofa bed and they said no, so she told them she could give them a king room that just because available but the sofa bed was broke, pretty sure this was the room I just hav where the keys back for. We ended up driving a mile or so down the road and got another room, but I am still out the money for this room. If I was you, go down the road and don’t stay here.

Business Family

4/10

Poor

23 Nov 2025

Eric

First my room didn't have any heat and they moved me to a bigger room the TV was acting and the next morning at 7:00sm the power went in the hole hotel and they don't have a generator to back up the power.so me and my wife checked out.

Partner

10/10

Exceptional

21 Nov 2025

Amy

Good

10/10

Exceptional

18 Nov 2025

Danielle

The staff was very helpful and friendly. The breakfast buffet had lots of options. We were satisfied with our stay.

Leisure Family

10/10

Exceptional

16 Nov 2025

Ebony

Great I loved it

10/10

Exceptional

16 Nov 2025

Toni

Everything was excellent, from the customer service to the room

Friends_and_family Friends

10/10

Exceptional

15 Nov 2025

Kevin

The breakfast was good on point by the way

6/10

Pleasant

14 Nov 2025

Winona

Clearly no PIP in process. The hotel seem outdated in need of upgrading.

6/10

Pleasant

14 Nov 2025

Felicia

I was ready to give a 5 star review because the reception I received upon arrival was great and my room was clean with an exception of a few minor areas in the bathroom.

My main complaint was the breakfast room attendant. I'm a person with a disability and went to fix my plate when the attendant offered to assist me, I kindly declined because I knew I can handle it myself. However, she walked away but continued to watch me. Came back and insisted on helping, grabbed my plate and said, if you drop this, we're going to have a problem.

Because of my encounter with her, I am leaving this review and will not plan on visiting again. I already had a procedure the day before and was not feeling very well.

Customer service and hospitality can make or break the experience. Businesses seem to struggle with the importance of patience, tact and kindness. If I can't get those things, I take my business somewhere else.

8/10

Excellent

13 Nov 2025

Leslie

Very spacious room. Comfortable bed. Water pressure in the shower was a little low, but adequate.

Leisure Family

6/10

Pleasant

12 Nov 2025

Steffon

Clean and very nice staff. Unfort

4/10

Poor

09 Nov 2025

Nyishia

I had the room 102 with the jetted tub and the shower was dirty. The wall and floor had mold on it. I asked them to switch me to another room with the jetted tub and there wasn’t any more available so what I paid for I didn’t get. 227 was a king suite and the remote was missing and there wasn’t any face towel left in the room to wash up with.

Leisure Partner

10/10

Exceptional

09 Nov 2025

Fannetta

The staff and maintenance were outstanding. I had a few problems with my room but, they took care of me well.

Leisure Self

8/10

Excellent

08 Nov 2025

Rahanna

Clean room

The bed was big but the pillows were way too soft for my significant other and I. As soon as we laid our head down onto the pillows it melted like some softened butter and we didn't like that. The bed was firmer than the pillows. Other than that, it was a fine stay.

Leisure Partner

10/10

Exceptional

05 Nov 2025

Gabriella

Just good atmosphere!

Business

10/10

Exceptional

03 Nov 2025

Sanjay

Clean room

Leisure Family

2/10

Poor

03 Nov 2025

Meghan

Checked in late on Thursday night (OCT 30), as we were checking in myself and my partner noticed the breakfast sign (that we were never told about). Basically saying the fridge is broken and breakfast will be limited, I asked the girl at the front if there’s a partial refund or anything that will be applied because of this issue. We booked here because of the breakfast and we know what to expect. Was rudely told no, then she said they would have everything as normal but just limited.

Next morning, there was only bagels, cereal, oatmeal, yogurt and frozen eggs (hard as a rock). This was the rest of the weekend mornings. Only had maybe 3ish nice faces out of the whole time there (interacting with maybe 10+ employees).

Only had housecleaning go into the room 1 time out of 4 days (the bed wasn’t even made nicely just flipped back). The room was dirty to start with and we probably left it cleaner than they do.

Saw a lot of stuff under areas (leading me to believe they really don’t vacuum).

Came here for my boyfriend’s golden birthday and was a major let down of an experience (I felt horrible brining him here as we both left unhappy and angry with the experience and treatment we received). When we checked out no smile or nice face from ANYONE, left feeling more like a burden then anything.

Would never recommend this place to anyone.

Leisure Partner

10/10

Exceptional

01 Nov 2025

tiffany

Clean room. Comfortable bed. Friendly staff.

Leisure Family

4/10

Poor

01 Nov 2025

Ron

Slow service!

Business

10/10

Exceptional

30 Oct 2025

Melisa

Staff was awesome

8/10

Excellent

29 Oct 2025

CHRISTINE

great rooms, lots of space and very clean. Staff was very friendly.

Leisure Family_with_children

10/10

Exceptional

28 Oct 2025

Maham

Room was clean. Staff was nice.

Business Self

4/10

Poor

28 Oct 2025

Mansoor

Needs betterment for sure

10/10

Exceptional

27 Oct 2025

Jaclyn

Clean and perfect for what we needed

10/10

Exceptional

23 Oct 2025

Melissa

Nothing to complain about. Room was very spacious and great for a quick stop. The area didn't have a lot to offer but our goal was to just stay the night and keep moving so this wasn't a hindrance. We didn't get up in time to eat breakfast so I can't comment on it.

Leisure Family_with_children

10/10

Exceptional

18 Oct 2025

Sherhyn

Breakfast was ok pancake maker was down so they didn't have pancakes or waffles. Juice machine was down and didn't have any water.

Partner

8/10

Excellent

18 Oct 2025

Adham

Good

Leisure Family_with_children

10/10

Exceptional

14 Oct 2025

Moutih

Great experience! Stuff are friendly and polite.

6/10

Pleasant

08 Oct 2025

Brent

It just wasn’t the best experience.

Since we weren’t diamond members (I believe that is what it was called), we couldn’t get a late check out. We needed 30 more minutes for my kids to do their online class, but we ended up leaving early anyways, because wifi wasn’t working in the building.

No towels in the pool area, we had to track those down.

I got a soda out of the pop machine and it was expired in 2024. They did refund me the money, but I didn’t try to get anything else because I didn’t want to run into that problem again.

10/10

Exceptional

03 Oct 2025

Belinda

Quiet when i arrived, still quiet at 11 pm.
Friendly check in, too

Business Self

10/10

Exceptional

30 Sep 2025

Allen

Great staff

Business_and_leisure

10/10

Exceptional

21 Sep 2025

Terri

Easy check in process, good price and extremely quiet.

Leisure Family_with_children

10/10

Exceptional

18 Sep 2025

Donovan

Everything was great

10/10

Exceptional

15 Sep 2025

Eriberto

The staff were extremely friendly and helpful. The breakfast was perfect for our family with different diet options.

Friends_and_family Family

6/10

Pleasant

15 Sep 2025

Eric

First time Michigan

It was an average hotel. The continental breakfast would’ve been better if it would have stayed open as advertised.
This is a budget friendly hotel.

Friends_and_family Family

6/10

Pleasant

14 Sep 2025

Maddie

Needs an update

Leisure Friends

8/10

Excellent

07 Sep 2025

Amy

Clean hotel. Nothing great

Breakfast was nice. Checkout staff was great. Check in staff was ok. Door to my room was hard to open and close. Had to really shove it open and closed. Like hip check it.

Self

8/10

Excellent

03 Sep 2025

Kristina

Room is dated - staff very helpful to fix fast what needed yet some things need an overhaul like bathroom (broken tiles) odd set up for hand held shower in accessible room.
Sadly breakfast is STILL using 1-time plastic and foam dishes / fork-knife-spoon

Business_and_leisure Partner

8/10

Excellent

03 Sep 2025

Nikeisha

Me and my kids enjoyed our stay the front desk was very helpful and pleasant.

Friends_and_family Family

10/10

Exceptional

29 Aug 2025

Verified traveler

Great stay!

Hotel was clean in entrance, breakfast, gym, and pool.

Friends_and_family Family

6/10

Pleasant

27 Aug 2025

Julie

Overall the property met our needs. It seemed quite outdated with peeling wallpaper and chipped paint. The furnishings were older but fine. Room needed a good cleaning.

Leisure Family

4/10

Poor

25 Aug 2025

Nathan

Front door hard to open and shut. Bathroom door wouldn’t close

10/10

Exceptional

15 Aug 2025

Mario

It was close to my office APTIV

Business Self