Name: Baymont by Wyndham Madison Heights Detroit Area
Address: 32800 Stephenson Highway, Osage Beach, 48071, US

10/10

Exceptional

11 Jul 2026

Anthony

N/A

6/10

Pleasant

09 Jul 2026

Jonathan

I found it odd that on arrival there was no desk clerk but only a card indicating he would be back. 20 minutes waiting he finally appeared. The room was very basic and not bad except for a bad stain on the bedspread that should not have been there. It was quiet however, and I slept well. Did not use the breakfast so I can't rate it although it looked ok.

Self

2/10

Poor

08 Jul 2026

Rowa

The ground of the room was wet from spilled coffee or coke when I walked in and the smell of the room was so bad and also the pictures online on the app was very different then in person. I hate the experience it was absolutely terrible terrible terrible.

Partner

6/10

Pleasant

07 Jul 2026

Melissa

My room was dated and smelled badly of smoke. My clothes were smoky when I went to work. The carpet was gross, overall pretty dirty hotel. Did not look at breakfast. Parking was good.

Self

2/10

Poor

07 Jul 2026

Cierra

Room was not clean. Amenities inside did not work. Such as hair dryer, coffee maker etc. Lamp had a shortage as well.

8/10

Excellent

07 Jul 2026

ALRON

.

Business

2/10

Poor

06 Jul 2026

Charquila

I’m disappointed with my stay because the room has a strong mildew odor that makes it uncomfortable to be in. I reported the issue and was told there were no other rooms available, so I was unable to move. I expected a clean, fresh, and habitable room, and I don’t feel this room meets that standard. I would appreciate an appropriate resolution, whether that’s a partial refund, compensation, or another accommodation.

Self

6/10

Pleasant

01 Jul 2026

Sevan

Weird smell

2/10

Poor

27 Jun 2026

Glory

En un viaje familiar La piscina estaba cerrada sin indicios de solucionar la situacion, los altededores sucios, el cuarto era para no fumadores, pero apestaba mucho a cigarrillo y en sus altededores personas fumando sin ninguna consideracion, no se sentia seguro el lugar, no habian empleados pendiente a nada solo en el check in. El desayuno le faltaba cocinarse adecuafamente los alimentos. No lo recomiendo para viaje en familia, tal vez para una persona que tenga q descansar de emergencia, las cama se sentia comoda y tiene estacionamiento amplio.

Family_with_children

4/10

Poor

27 Jun 2026

Mathias

Not clean. The room was beat down. Was supposed to be non smoking, but smelled badly of cigarettes. Carpet was gross. Outside room entrances (not interior halls. Very motel feel.). Desk guy was nice, but I had to wait for him to finish his smoke break so I could check in. (He saw me come in on his way out ... he left anyway.)

Self

2/10

Poor

26 Jun 2026

Neeraj

You get what u Pay for. cheap

6/10

Pleasant

23 Jun 2026

Philip

The room was pretty good actually, and the price was low; however, you get what you pay for. The towels were pathetic. Thin and small and not absorbent. The paper plates for the free breakfast were the cheapest and flimsiest you can buy. The plastic utensils were similarly flimsy. It was obvious that the hotel management did not want to spend more on amenities than absolutely necessary.

Partner

4/10

Poor

21 Jun 2026

Julie

I was very disappointed at this Baymont. The room didnt feel clean. All of the fixtures and doors and worn down looking. I have stayed at other Baymonts before that were beautiful and clean. This hotel felt like a cheap rodeway inn.

8/10

Excellent

19 Jun 2026

Christopher

Super friendly staff!!!!

Self

2/10

Poor

09 Jun 2026

Ron

This hotel at Masidon Heights had no room service for our 4 day stay. The carpets were filthy and sticky. The bed was so uncomfortable and the sheets didnt stay on. The bed folded in and was SUPER high up. I am 5'8\" and struggled to get in. Then rolled in and sunk to the middle.

The smoke detector didnt even have a battery installed. Nor was it plugged into the wall.

I went to the front desk to get fresh towels and toilet paper after the 2nd day, and inquired about the room service. The lady said yes they had room service. We were scheduled for Saturday room service, but they didnt do room service on the weekends. How does this make any sense?

The phone in the room was plugged in but didnt work. No dial tone. Yes, I hit 9, still nothing. No front desk with or with out the 9.

The pictures posted for this hotel were not at all what I saw at this place. The last two pictures of the lobby and the front desk are accurate. $92 a night and it was not well maintained. The ceiling in the bathroom was patched for a prior leak. Not worth the money.

This area has gone way down and I do not recommend this hotel to stay at if you are traveling alone, if you know what I mean.

This hotel is also independently owned and operated. So, there is no basic standard.

Partner

8/10

Excellent

06 Jun 2026

Welford

Clean room breakfast was on time. Parking was convenient

Business

10/10

Exceptional

06 Jun 2026

Donald

The room is very clean pool was very nice.I enjoyed my stay

Self

6/10

Pleasant

02 Jun 2026

James

For the most part I like this hotel. The morning helper in Kitchen needed to stop saying \"I am not the waiter\" when questions were asked- Cheer up- most of us have to also work for a living.

Partner

2/10

Poor

24 May 2026

Danny

Did not actually stay at this property. The lady at the desk was very unhelpful and was rude when I objected to a lack of assistance. She said I acted “white entitled” and threatened to call the police although I never raised my voice, cussed, threatened, or was abusive to her. I only asked why she was walking away without answering my questions. She looked to be Caucasian and I did not understand her assessment of my behavior or her objection to the fact that I wanted explanations for why I could not reduce our stay by 1 night when if I had not shown up, all she could have charged was 1 night. When we then went to our room, it was reeking of smoke. So we refused the room and she decided to cancel the reservation.

Partner

8/10

Excellent

22 May 2026

Donald

There was no breakfast available 😢

Self

2/10

Poor

17 May 2026

Eric

Dirty, musty, beat up

Partner

8/10

Excellent

10 May 2026

PAMELA

Room was clean I would stay again when in the area

Partner

6/10

Pleasant

09 May 2026

Gerald

My room smelled very musty, the shower was dirty, my neighbor had a pile of filthy clothes and towels scattered in front of his door that we had to walk through to get to our room. Breakfast was good but didn’t have coffee, water, or orange juice. Staff was great! Over all pretty sure I won’t be staying here anymore.

Friends_and_family Family

4/10

Poor

03 May 2026

Raymond

The room was dirty and very outdated. The bathroom door was held together with screws because it had clearly been broken into. There was a wrap for smoking or something and a huge hole on top of the cupboards. It was not well maintained at all. There was constant traffic of cars and people all night long. I would never stay here again.

Partner

6/10

Pleasant

25 Apr 2026

Jim

Good breakfast
Easy parking and highway access

Partner

4/10

Poor

23 Apr 2026

Shelby

This place was okay I guess. Except there was a huge burn hole in our bedding and the tiles in the bathroom were coming up.

Partner

10/10

Exceptional

22 Apr 2026

Akan

For the price it was pretty clean and decent place, you have everything you need to sleep, take a shower and have a breakfast. Safe parking and close to highway!

Partner

8/10

Excellent

20 Apr 2026

Aalliyah

Clean room | Staff | Breakfast | Hot tub

Friends

6/10

Pleasant

19 Apr 2026

Miranda

Expedia lists these rooms as smoking v
Non smoking, but the main Baymont site does not make that distinction. Our room smelled of old cigarette smoke. The odor came home with me on/in my cpap machine. I plugged back in at home and smelled the stale cigarette odor immediately. Thankfully I had new parts at home I could swap out.

Expedia also lists as accessible v mobility accessible but our room would not have qualified as accessible bc the door to the bathroom was more narrow than a standard size. A walker or wheelchair would not have been able to get into the bathroom or turn around in the space in front of the toilet between the wall and bathtub. I am a larger bodied human and had to turn sideways to walk through the bathroom doorway.

I booked a king bed through Expedia, and received a single queen bed room.

Partner

6/10

Pleasant

17 Apr 2026

Patricia

There was a lot of traffic noice, due to being by the highway.
Room was clean and breakfast was good.

Family

10/10

Exceptional

14 Apr 2026

Angela

Breakfast was ready just do go as soon as they start. Everything may not be out yet. Room was clean.

Partner

10/10

Exceptional

13 Apr 2026

CHERYL

The room was very clean. I only encountered 3 staff members, front desk people (2) and a cleaning person. All nice people. Breakfast started and ended too early for me so I didn't eat at the hotel.

Self

2/10

Poor

07 Apr 2026

TaQuila

Definitely overdue for some upgrades, had an odor upon entry, when I needed towels there was no one available to bring fresh ones and I had to bring the dirty towels to the front desk myself to get new ones. It’s overpriced for what you actually get. And neither of the tvs worked properly.

Partner

10/10

Exceptional

02 Apr 2026

Chaandan Naresh

ambience was good, loved the hospitality!

Friends

8/10

Excellent

31 Mar 2026

William

Property needs to update carpets and hot tubs. The building could use a good power washing especially on the balcony areas going around the property. But overall still a good place to stay. I just like that they have hot tubs suites mainly.

6/10

Pleasant

29 Mar 2026

Michelle

Despite posted signs insisting there was no smoking, there was a recurring smell of cigarette and pot smoke.

Friends_and_family Family

10/10

Exceptional

21 Mar 2026

james

Great deal on the room and it was very clean

8/10

Excellent

20 Mar 2026

Danny

Always excellent

Family_with_children

6/10

Pleasant

19 Mar 2026

Joel

The rooms were okay. The hallway, elevator and common area were not the cleanest. The hallway ceiling had multiple water spots and sagging tiles.

Self

4/10

Poor

19 Mar 2026

Michelle

The place was extremely run down. This is the most motel like hotel I’ve ever been to. There is no amenity even the breakfast that’s promised as the options are terrible. We got the hot tub room and didn’t want to even use the hot tub because there was a ring around it of dirt. It was gross in there. I don’t recommed this place at all.

Partner

8/10

Excellent

11 Mar 2026

James

Good place

Partner

10/10

Exceptional

05 Mar 2026

Caunswayla

The room was great the temp on the room was perfect front desk was a great help and the breakfast was nice hot Ana right on time highly recommended

Self

2/10

Poor

04 Mar 2026

Deborah

Their pictures greatly misrepresents the property. Extremely run down. We showed up on a Saturday and just about got high from all the pot smell, inside and out. Dark, dingy, cracks in walls not properly repaired, furniture that’s worn out with a chunk of wood missing, stains on lamp shades…how do you get stains on lamp shades? Microwave dirty. Refrigerator made obnoxious noise so I unplugged it. The bed wasn’t bad. The people there are friendly. They should just knock it down and start again.

Partner

10/10

Exceptional

20 Feb 2026

Kimberly

This is my go to spot. Staff is always courteous. The place is always clean. Definitely appreciate the continental breakfast. Great place for a great price.

Partner

4/10

Poor

19 Feb 2026

miguel

The room is small and the bathroom smells like cigarettes and there paint is peeling in the bathroom

Self

8/10

Excellent

15 Feb 2026

Jeffrey

Friendly staff and location

Leisure Self

10/10

Exceptional

12 Feb 2026

Kaden

Good room with hummingbird

Leisure Self

6/10

Pleasant

12 Feb 2026

Agnes

Staff courteous. Room marginal.

Friends_and_family Family

4/10

Poor

11 Feb 2026

Sri Kanth

Not good

Business Self

10/10

Exceptional

08 Feb 2026

Renny

Clean rooms need better breakfast tho

Partner

10/10

Exceptional

06 Feb 2026

Sahara

Nice rooms

2/10

Poor

04 Jan 2026

Trevon

Loud dirty etc

10/10

Exceptional

29 Dec 2025

DAWN

Excellent!!!

8/10

Excellent

26 Dec 2025

Sharon

Was nice for the price

Business Self

8/10

Excellent

26 Dec 2025

Teri

Hotel was nice for a quick stay,

Leisure Partner

10/10

Exceptional

22 Dec 2025

Ellen

Room very comfortable but did not have breakfast

Friends_and_family Friends

2/10

Poor

22 Dec 2025

Martin

I was placed in a room facing the parking lot and the light was shining in my room and I couldn't sleep so I had to check out early and the staff didn't ask what was wrong or if there was a problem just a dismissive ok was all that was said

8/10

Excellent

18 Dec 2025

Rebecca

Super soft and comfortable bed and pillows. Furniture and interior is worn, but the room was clean and quiet. Breakfast and coffee were good. Would stay again.

Business_and_leisure Self

4/10

Poor

12 Dec 2025

Caroline

On check-in, the lobby smelled strongly of marijuana smoke. When I went upstairs to my room, the 3rd floor hallway smelled as if someone had just been smoking there, despite posted signs that proclaimed the hotel is a non-smoking facility.
As I checked in after 10 pm, I did not bother to go back down to the front desk to inform them that the bathroom floor was dirty (visible dirt and debris) or that the tub had scum in it. The room phone did not work, so it was impossible to call them.
When I returned the next evening, after having been gone all day, the trash had not been emptied, towels had not been picked up, and the bathroom was still dirty. The lobby still reeked of marijuana smoke, and the upstairs hallway still smelled of cigarettes.
I checked out early and went somewhere else. I cannot recommend this facility. It is nasty.

Business Self

10/10

Exceptional

08 Dec 2025

Kimberly

Nice staff

Leisure

2/10

Poor

08 Dec 2025

Ahmad

The staff not friendly at all and they are not polite and know nothing about customer service.

Business Family

6/10

Pleasant

07 Dec 2025

Bryan

Room was OK but the street noise was considerable all night.

Leisure Self

6/10

Pleasant

04 Dec 2025

Ryan

The staff was friendly in the room was fairly clean. However, it was a bit loud with thin walls and parking lot noise.

6/10

Pleasant

01 Dec 2025

Katherine

The hotel itself was fine. Staff pleasant. However there was a melee in the hallway for about 6 hours. Kids running, screaming, slamming doors. I callwd the desk about 1am and nothing. Another guest even tried talking to the kids to quiet them down. Apparently they were left by their parents alone. The bed was also worn out. Very mushy. It was about impossible to turn over. Overall ok stay doubt I'd book again since they don't investigate excessive noise.

Business

8/10

Excellent

30 Nov 2025

Dario

Great location, close to I75, shopping, dining

Partner

8/10

Excellent

30 Nov 2025

Sherri

It was a decent stay. The only issues were the heat didn't work in the room so it was cold and we didn't know the rooms open straight to the outside. But it was clean.

Friends_and_family Family

10/10

Exceptional

25 Nov 2025

Shawta

Each staff I have encountered have been wonderful. My room was very clean

8/10

Excellent

15 Nov 2025

Kaliym Abdullah

Good hotel not too far outside of Detroit. Saw some police activity a couple of nights but I never really felt unsafe. Would most likely stay again.

Leisure Self

6/10

Pleasant

08 Nov 2025

Marshena

Have breakfast ready in time and have it set for a little later at least til 10 am that's still breakfast time. Also the staff could have a better attitude.

Friends_and_family Family

8/10

Excellent

06 Nov 2025

Angela

Breakfast was great !!!

Partner

10/10

Exceptional

02 Nov 2025

MICHAEL

great service great hospitality

Self

10/10

Exceptional

01 Nov 2025

Lester

Do I love the jacuzzi tubs. ? Of course I do. Plus this place has the larger hot tubs. They’re cheap and it’s clean. I’ll be back for sure

Partner

6/10

Pleasant

27 Oct 2025

Credell

Na

Leisure

6/10

Pleasant

26 Oct 2025

Russell

Check in was extremely slow

Friends_and_family Family

2/10

Poor

24 Oct 2025

Holly

The room was clean but basic

Friends_and_family Family

4/10

Poor

20 Oct 2025

Allison

This hotel is greatly in need of updates. Our desk chair looked like the arm rests had pieces that had been chewed off, the towels were worn and very thin, there were multiple dead bugs on the walls of the room when we checked in, the place in general wasn’t kept up well and did not look like the pictures online, and a woman was walking right outside our window at 3 am that was dressed like an escort. I did not feel safe at this hotel and felt it was not worth the money I had spent for the night. On a positive, the shower pressure was good and the bed was comfortable.

Leisure Partner

10/10

Exceptional

19 Oct 2025

Jason

Everything was excellent

Friends_and_family Family

6/10

Pleasant

13 Oct 2025

Lelisha

Breakfast was not real breakfast the sausage was under cooked and the eggs didn’t look like eggs, not much variety

Leisure Family_with_children

10/10

Exceptional

05 Oct 2025

Jill

Friendly Staff. Air conditioner worked great. Beds are comfortable. No complaints.

Friends_and_family Family

8/10

Excellent

05 Oct 2025

Christopher

Room wasn't

6/10

Pleasant

03 Oct 2025

Shane

There was shopping within walking distance. AC not really needed but it does cool well.

Partner

6/10

Pleasant

26 Sep 2025

David

Nothing fancy, just a reasonably priced place to sleep and keep your stuff.

Leisure Family

10/10

Exceptional

25 Sep 2025

Paul

Good experience overall

2/10

Poor

25 Sep 2025

Alexis

Facility was very dirty. Sheets had stains on them, walls were disgusting. Building was sagging in the corners so not structurally sound. Sign has letters missing, staff all wore sweatpants and tshirts. Lobby furniture was stained and ripped. Very hot in hotel and was very loud. Will not stay here again.

Leisure Self

6/10

Pleasant

22 Sep 2025

LAWERANCE

Entrance into the lobby wasn't clean. Hallways were dirty like the didnt vacuum. Only come into rooms on the third day of stay to make bed and put new towels. So when walking into room to see nothing done was a suprise.

Leisure Family

4/10

Poor

21 Sep 2025

Jeff

I stayed in room 222 for a jacuzzi suite and the ceiling of our roomed leaked directly on to bed. We ended up leaving at 4am. Did not stay a whole day

10/10

Exceptional

12 Sep 2025

Kelvin

Great staff

Leisure Self

2/10

Poor

31 Aug 2025

Kendra

Bad experience

The room smelled when we arrived...the bathroom vent hadnt been cleaned in a long time...the vent was brown...

Friends_and_family Family

2/10

Poor

29 Aug 2025

John

Awful stay pool closed rude clerk.DRUGS Smoke

When we arrived our first night the clerk was rude the room was ok beds were terrible . Our FIVE nights there we were overwhelmed by Marijuana smoke in our rooms halls everywhere! We stayed at this hotel because it advertised a pool when we got there they posted a sign closed for season in mid August? The pool was littered with trash and water was green. We asked clerk if we get a discount he said no. When we travel we have always stayed in a wyndham hotel and this was awful and we will be choosing a new chain.

Friends_and_family Family

2/10

Poor

27 Aug 2025

Kay

1/10!! Dirty, unfriendly staff, no 🍳 or housekeep

The room was dirty, the blankets had stains. Cigarette ashes were on the toilet paper holder. The chair to sit on had what looked like “human stains” all over it. Room service didn’t show up so I had to track someone down for towels and toilet paper. The pool was gross with leaves floating in top. Breakfast was supposed to be included but was only available one day of my stay. 2nd floor smelled like something was rotting. Staff was not friendly and acted inconvenienced when asked for help.

Friends_and_family Family

10/10

Exceptional

25 Aug 2025

James

clean room, nice staff,

Business

8/10

Excellent

24 Aug 2025

Dawn

It was just ok. Preoccupied staff.

Business_and_leisure Partner

6/10

Pleasant

24 Aug 2025

Bert

Better than expected but could be better. Landscape is in need of renovation and a hose and deck brush would help immensely. Room was actually decent housekeepers where on it.

Leisure Family

4/10

Poor

21 Aug 2025

Mahfuj

I would not recommend staying here. The entire room smelled heavily of smoke the moment we walked in, and it never went away during our stay. On top of that, after sleeping there we woke up with rashes all over our bodies, which was very concerning and uncomfortable. This was an extremely unpleasant experience, and I would suggest avoiding this place.

Leisure Family

2/10

Poor

21 Aug 2025

Emily

Worse stay ever!

I would NOT recommend this hotel. It was the worse experience I have had. I travel often nationally and internationally. Photos on website were misleading. I couldn't wait to leave. It advertised breakfast and was not available. Upon check in we were told breakfast was available from 6:30-9:30 daily. The second morning they said the time had changed to 6:00-8:00! We were not informed of this change. The third morning they said that breakfast was not available. They made NO attempt to be accommodating or offer restitution.
Another issue was poor cleanliness, no cleaning of the room/taking garbage out/smelled of smoking, clean towels, mattress was grossly stained with yellow stains; hallways smelled of rotten garbage/vomit. Staff was unfriendly and attire was unclean. When approached, they seemed to be bothered. I would not advertise this hotel on your website.
I think I deserve a refund!

Friends_and_family Family

4/10

Poor

19 Aug 2025

Michael

The pictures were deceiving. The 1st room we were assigned to was dirty and smoke smelling. We asked to move rooms, and the staff was very helpful in doing so. Pool area was dirty, and tables and chairs had not been wiped down in some time.

Leisure Partner

2/10

Poor

18 Aug 2025

robert

The room stunk like old wet room bathroom had trim falling off this is just a run down facility that got a face lift.
The breakfast looked nasty. Sausage floating in some water to keep them warm

If I was Wyndham I would take my name off this hotel

Never again.

Leisure

6/10

Pleasant

18 Aug 2025

Cindy

Aug 2025

Unable to scan QR code for room service. Bathroom completely outdated, but clean. Pool extremely small. Breakfast area not cleaned up between guests

Friends_and_family Family

4/10

Poor

16 Aug 2025

Evangela

Water pressure very low, difficult to flush toilet and get water out of the sink. Room was not very clean. Let the staff know right away and at checkout but nothing was done about it.

Leisure Family

2/10

Poor

14 Aug 2025

Raymond

Horrible hotel

The hotel room smelled of mildew and the hotel staff did not want to give me a refund

Friends_and_family Family