Name: EVEN Hotel Detroit North - Troy by IHG
Address: 575 W Big Beaver Rd,Building 1, Troy, 48084, US

10/10

Exceptional

31 Jul 2026

JARRETT

We had a fantastic stay from start to finish! The hotel was beautiful, welcoming, and in an excellent location, close to everything we wanted to see and do while still feeling like a relaxing getaway.

One of the highlights of our stay was the hotel bar. It had a great atmosphere, delicious drinks, and was the perfect place to unwind.

A special thank you to Ryan, who greeted us when we arrived. He took the time to share some of the history of the hotel, which made our stay even more memorable. It's those personal touches and genuine hospitality that really set this hotel apart.

We thoroughly enjoyed our stay and wouldn't hesitate to recommend this hotel to anyone visiting the area. We look forward to coming back!

10/10

Exceptional

31 Jul 2026

Kayla

Beautiful hotel, and friendly.

8/10

Excellent

30 Jul 2026

Tashia

Nice and clean

4/10

Poor

28 Jul 2026

Ivan

Clean room but staff and management were awful.

4/10

Poor

26 Jul 2026

SHAWKI

I was staying on the ground floor, and every night I found people talking loudly and disturbingly right outside my window, which kept me from sleeping for two consecutive days.

10/10

Exceptional

26 Jul 2026

Aanashia

Very good

10/10

Exceptional

25 Jul 2026

Sherrell

N/A

10/10

Exceptional

25 Jul 2026

Megan

Beautiful place

6/10

Pleasant

23 Jul 2026

Lisa

Arrived at 5:30 room wasn’t ready even though check in was at 3. Room had water in ice bucket, finger prints on counters and batteries in remote didn’t work. You could stream but had to sign in your own account but the tv wouldn’t show it.

Hallways were wet from the pool area.

8/10

Excellent

23 Jul 2026

Elizabeth

Beautiful hotel but I asked to have our room cleaned the 3rd day of our stay. I had called the receptionist in the morning & she said that she would take care of it. We had been at the hospital all week & nothing was cleaned or replaced (towels, coffee, cups, etc). We called last evening to get coffee replacements & towels. He brought us towels & the wrong coffee (espresso that didn’t fit our coffee machine) so this morning we had to go downstairs & buy our own coffee. Disappointed to say the least.

10/10

Exceptional

19 Jul 2026

Kyleann

This hotel was very clean! The room was perfect. The beds were so comfortable!! The pool was heated, and the adult only hour (9-10pm) was really convenient. They do have a $200 refundable hold. This will cover damages and/or the funds for the hotel bar/restaurant as well as the market that they have! My card was charged 3 times for that fee, but they assured me that it will go back on the card. 10/10 would stay again!

Friends

10/10

Exceptional

16 Jul 2026

Stephanie

We really enjoyed our staycay! The pool being heated was nice and relaxing. Everything was clean and breakfast was delicious! Other than the heavyset guy with no name tag who looked like a manager the staff was very friendly and helpful! Matt checked me in fast and was nice. Again, the manager if that’s who he was could use a serious guest services training refresh.

Partner

8/10

Excellent

12 Jul 2026

Marsha

Very clean, nice people and convenient

Self

10/10

Exceptional

12 Jul 2026

Marilyn

Kudo to the staff

Family

8/10

Excellent

11 Jul 2026

Breana

Room was clean, staff was really nice and helpful

10/10

Exceptional

11 Jul 2026

Shakoora

Great experience will be back soon staff was great

Partner

10/10

Exceptional

10 Jul 2026

Kathryn

Nice stay! Convenient to MEC conference center

10/10

Exceptional

07 Jul 2026

Cynthia

This is a nice quiet and convenient hotel for my stay in Birmingham. My only concern was the difficulty using the internet

Self

6/10

Pleasant

21 Jun 2026

Ruwaid

the shower drain was clogged, mentioned to the front desk on Friday at 3pm they said ticket is open and someone will fix today

At 8pm came back to the hotel and the issue was not fixed, I asked the front desk and I was told the maintenance was left and they will come fix Saturday morning , we checked out on Sunday and no one has came to fix it

When checking out the front desk asked if the stay was good ! We mentioned the issue and he said I’m sorry you guys have a good day!!!
I was not sure what is the reason to ask if I’m sorry was your answer?

We also had missing night stand in the room and I did mention to the lady at the front desk to make sure I won’t be charged, I had to leave my phone one the floor while I was charging at night

Last thing I had my own pillow case and the room service took it and I had to report it twice to get it back the next day at night

Partner

10/10

Exceptional

21 Jun 2026

Brooke

Love the yoga area in the room. Comfy bed. Great location.

Self

6/10

Pleasant

21 Jun 2026

Alexis

Overall it was clean and they replaced our towels which was nice. The only thing is it seemed like it was cheaply upgraded. The floor and trim was cheap. I loved the yoga mirror & the yoga supplies that came with the room though. We did request an infant crib but one wasn’t put in our room. Pool was nice and warm though. Overall, it suited our needs!

Family_with_children

10/10

Exceptional

20 Jun 2026

Minnie

The staff members at reception and Griffin Restaurant were fantastic! Sherri, our restaurant server, was the best, always cheerful and attentive. Breakfast was good, with healthy choices. At check-in on our first night, Maria was wonderful! She gave detailed instructions to make our stay pleasant and was welcoming in every way.

The only mild annoyance was the lack of temperature control in the room. The thermostat was not working properly.

Partner

8/10

Excellent

15 Jun 2026

Lisa

Location is easy to find. Clean rooms and helpful staff. There is a restaurant and bar area for breakfast and dinner, but also close to many area restaurants. Loads of parking as well.

Family

6/10

Pleasant

14 Jun 2026

Virginia

The door was was very thin could hear every noise from the hall way and from outside where people were being noisy in the hall.

Also the shower wasn't draining so almost flooded the bathroom.

Otherwise the amenities were nice with room was very clean and the service was great.

Self

10/10

Exceptional

11 Jun 2026

David

This property does not offer a free breakfast, but they have a restaurant that serves breakfast. The gyro meat/egg burrito was excellent. This property has a very nice pool and a bar that serves after 4PM. Fogo de Chao is also within a very short walk and service there was much better than the reviews I read on line for this restaurant. We went on a Thursday night and there was a small crowd.

Partner

10/10

Exceptional

10 Jun 2026

Scott

This is a great hotel. Clean, great amenities, and excellent staff. Sherry, the bartender/waitress was particularly friendly and helpful! Would stay here anytime.

Friends_and_family Family

8/10

Excellent

08 Jun 2026

Melissa

The staff was excellent @The griffin
,and I enjoyed there menu with drinks and dinner being a simple menu with good food great service , the last time I was visiting the hotel and the staff at the front desk treated me like family and was so pleasant with her job and people , very pleasant lady to check in or out with ,

4/10

Poor

01 Jun 2026

Robert

It looked as if the property has been refurbished however seemed cheaply done. First the front desk staff was extremely poor. When I checked in at 3 I was told that only some room were clean and that if I wanted a second floor room it would be awhile. The front desk girl was taking to house keeping asking when rooms would be done and then said “well that ghetto”. I came back a hour later and finally got my room. I was told “ you’re staying with us for 4 days so we don’t do house keeping unless requested. The next day I asked for clean towels and it seemed like this was a huge request. They did replace the towels in the room but didn’t even touch the bed. I had only 5 Kleenex on the container and it was empty. Didn't even replace the kleenex. Same thing the next day. Had to ask for towels each day. The room finally got some house keeping done on the 3rd day however the floor was not swept. The toilet handle was loose and feel off. I had to fix that. The hallway had some French fries that somewhat dropped and they remained in the hall for two days. They had a patio with chairs outside off of the pool. I went out to sit and enjoy the weather however the door was lock when I attempted to go back in. Thankfully I had my phone so o could call the front desk to get someone to come over and let me back in otherwise I’d have to climb over the 6 foot wall. The worst of all was probably the front desk staff. Not a single one had any customer service skills.

Self

10/10

Exceptional

01 Jun 2026

Anila

Great stay

Self

10/10

Exceptional

28 May 2026

Lulu

It was a little far it was clean

10/10

Exceptional

26 May 2026

Jeffrey

We were traveling with a small dog (six pounds) and selected the hotel based on pet friendliness. All the staff who met our dog were kind and happy to see her. The staff, in general were really very helpful and went out of their way to make the three of us welcome and comfortable. The property is well located. The bathroom facilities were modern and worked as expected. Bedding was very good. Everything is new and there are some minor punch-list type items, but nothing significant. Breakfast is cooked to order, hot, plentiful and tasty. We will be happy to return in the future.

Pet

10/10

Exceptional

18 May 2026

Ivon

Room was clean and didn't hear any noise from other rooms beside and on top of my room. Close by the highway and lots of restaurants near by which is a plus

Partner

6/10

Pleasant

18 May 2026

Verne

Hotel seemed understaffed and had guest waiting quite a bit (had to wait for ice machine, microwave, etc...). I also forgot my bathroom bag and housekeeping did not turn it in, that is too bad.

Family_with_children

10/10

Exceptional

18 May 2026

Amy

Just spent one night - comfortable beds, friendly staff.

Family_with_children

4/10

Poor

16 May 2026

Richard

Soap dispensers were empty. I requested replacement and never received one. Asked the second time the next day and the receptionist brought it to me and there were no other supporting staff to assist her.
Only one waiter in the restaurant. Menu is not great either.

Self

10/10

Exceptional

15 May 2026

Lianna

Mi estancia fue solo de 1 día pero todo fue muy bueno ,buena atención y todos muy amables ,

Friends

4/10

Poor

15 May 2026

Angela

Coffee machine did not work
Very noisy during night- woke ne up 3-4 times
Reserved with breakfast included- and they told me breakfast NOT included
Asked for a wake up call- never made it through
Not a good stay

Business Self

10/10

Exceptional

15 May 2026

Carrie

Newly remodeled hotel! Very clean. I loved the yoga mat and workout items in the room with space to do yoga. Breakfast was extra if you wanted and bar in lobby. I would recommend at least offering coffee to guests without charging extra. Great stay, quiet, clean and comfy beds!

Friends_and_family Family

10/10

Exceptional

07 May 2026

Kiya

The pool area was nice and clean, staff was really nice and helpful, and the rooms were beautiful.

Partner

8/10

Excellent

07 May 2026

Marcy

Rooms where clean and staff was great. Easy check in and convenient

Partner

10/10

Exceptional

06 May 2026

Agustin

It was a good comfortable stay.

8/10

Excellent

04 May 2026

Melissa

The lady at the front desk that checked me in was the friendliest most courteous and very professional all in one , you can tell she loves people and her job , I will definitely come back for the staff reasons alone . And the cleanliness of the hotel is a 10, the pool was clean and beautiful . The bar restaurant was good the griffan , Exit 69 Burger give it a try it a big beaver burger with sweet potato french frys , delicious , the drinks are a little high depending on what you drink 🍻, Very good margaritas , the bartender knows how to make a good drink .

Self

10/10

Exceptional

04 May 2026

Daniel

Very well up kept establishment

Partner

10/10

Exceptional

04 May 2026

Melissa

Everything was beautiful, the staff were all friendly and helpful. There was a restaurant in the hotel lobby, it was pretty pricey and they were always busy so it took awhile to get service. Overall it was a great stay and I would recommend to a friend!

Family_with_children

8/10

Excellent

03 May 2026

Shanikqua

Clean room, my favorite part of the room was the toilet lol but overall the stay was great even got a free small bottle of champagne for my bday.

Family

10/10

Exceptional

03 May 2026

jack

Great hotel

Family_with_children

10/10

Exceptional

03 May 2026

Elizabeth

The staff was very friendly and accommodating. We enjoyed the pool with the fun lights as well. Family friendly and classy.

Family_with_children

6/10

Pleasant

01 May 2026

Joseph

Clean room, breakfast. Although they charged me money for something I didn’t buy and when i talked to them they said they will take a look at it and it might take 3 weeks to review.

10/10

Exceptional

29 Apr 2026

Lisa

Convenient location while visiting the Detroit area. Very pleasant, professional staff.

Family

8/10

Excellent

17 Apr 2026

Vijay

This new hotel and very well maintained. Everything is good. In my opinion, there can be a closet for clothes instead of Yoga place in the bedroom. Breakfast is by order which takes some time to get the order that may be inconvenient for business travelers due to morning schedules. Other than that ..this hotel is very nice.

Self