Name: The Savoy, Blackpool
Address: Queen's Promenade, NA, Blackpool, FY2 9SJ, GB

6/10

Pleasant

05 Aug 2026

ronald

Was ok

8/10

Excellent

04 Aug 2026

James

Staff very good and obliging. Free parking a big plus. Close to town centre. Tram stop opposite. Relaxing lounge area and bar.

2/10

Poor

03 Aug 2026

William

Booked through Expedia and stayed at The Savoy Hotel in Blackpool, and honestly it was an absolute disaster from start to finish. At 2 AM, the fire alarm went off and woke the entire hotel. Not one member of staff bothered to check on guests, reassure anyone, or even confirm whether there was an actual emergency. We were left standing around in the corridors like idiots while the night worker hid in the staff room.
When we asked him what he would’ve done if it had been a real fire, he got angry, couldn’t answer, and slammed the staff room door on us. That’s the level of “professionalism” you get here — zero training, zero respect, and zero concern for guest safety.
This place is a joke. If you value your sleep, your safety, or even basic human decency, avoid this hotel. One of the worst experiences I’ve ever had.

4/10

Poor

03 Aug 2026

Annalice

Bins hadn't been emptied in one of our rooms, dirty cups left. Bedding was dirty in my daughter's room.

4/10

Poor

03 Aug 2026

Danny

Very out dated, not very clean at all, creaky boards everywhere, parking is first come first serve we had to pay £20 to park, and when I said to reception that I had already contacted hotel about parking and they said I definitely can. The answer I got was either park on side streets or the council car park. Nothing on street so had to pay. Glad we only stayed a couple of nights couldn’t wait to get out of there.

4/10

Poor

02 Aug 2026

Julie

Tired hotel not worth the price couldn’t recommend. Twin room beds uncomfortable curtains hanging off had to climb up and fix to ensure light wasnt coming in.
Booked 3 course evening meal granted we didn’t check in until 6pm but reception staff rushed us to restaurant immediately didn’t even get chance to take suitcases to room saying there was only 1 sitting & that was 6pm only to find it was a buffet which hadn’t even started… put a dampener on the stay immediately. Then they ran out of desserts at least myself and 3 other diners only had 2 courses wasn’t offered an alternative but did hear lady on next table ask for some ice cream instead which she got.
Breakfast really poor fruit range . On offer tinned peaches and pears nothing fresh and everything was packed away immediately @ 9.30am if I had wanted an extra slice of toast I would’ve been out of luck. Nice view from room and that is genuinely the only positive I can think of

6/10

Pleasant

26 Jul 2026

David

Decent family size room .
Good parking .
Initially good staff but this went down hill during the weekend .
Granted it’s an old hotel but there’s quite a lot of investment needed.
The bathroom window was screwed shut and a very poor quality shower had been fitted by a child .
Just employ someone to do your gardening and outside maintenance as this is the first impression and it’s terrible at the moment .
Litter everywhere and over grown grass and weeds - come on that would literally take a day to improve !!

10/10

Exceptional

25 Jul 2026

Mike

New carpet and furniture in my room. Excellent breakfast. Only downside was the absence of a decent draft beer at the bar. Tetleys, please try harder...

8/10

Excellent

24 Jul 2026

Daniel

Room clean and functional. Beds comfy! Breakfast excellent. Bar not staffed well and had to wait ages to get some soft drink and a wine to have with our dinner. No flexibility in the time of evening meal.

8/10

Excellent

23 Jul 2026

Alison

Very nice hotel. We would have preferred a double bed for 2 people but it was smaller. Otherwise, room very comfortable.

10/10

Exceptional

20 Jul 2026

Carl

Really nice room friendly staff ideal for trams and buses good for shopping

Partner

2/10

Poor

19 Jul 2026

Jack

Well what a dump. Disgusting window frames. Peeling paint everywhere. Unclean bathrooms. Very dirty. Really out dated rooms and beds were so uncomfortable. Need I say more

Friends_and_family Friends

4/10

Poor

19 Jul 2026

Claire

I knew the hotel was old and would be dated which I was fine with, reminded me of the shining which I actually liked but the room itself I wasn’t impressed at all with. I paid extra for the better room thinking it would be slightly nicer as it says they were recently renovated but that was wrong. The paint was flaking off the walls and lying on the carpet. The windows were filthy and the bathroom was horrible and rusty too. The icing on the cake was the door not closing or locking and the staff recommendation was to give it a good slam, which still took several times for them to do for it to close. Thankfully I had my car and ended up putting my valuables in there. I’m just glad I wasn’t on my own as I wouldn’t have felt safe. Overall it’s fine if you need a bed for a night but I wouldnt stay longer

Family

8/10

Excellent

19 Jul 2026

William

Rooms were fine nice bar area handy for getting a tram

Friends_and_family Family

6/10

Pleasant

18 Jul 2026

Eunice

The room was clean but they don’t clean the room until u check out.
The staff wear alright
The breakfast was good

Friends_and_family Family

10/10

Exceptional

17 Jul 2026

John

Comfortable bed and clean room. Breakfast was great all good quality selection

Self

6/10

Pleasant

16 Jul 2026

Kevin

Free parking is a bonus , we managed to get the last spot .
Check in was straight forward . Small lift to upper floors . We had room 109 on the first floor . It was ok but had no view , the windows were opaque at the bottom so nobody could see in from the other buildings . Large bathroom but a poor over the bath shower .
We had two dogs with us but one wouldn't be left alone in the room so we had to have meals in the bar with the dogs or separately in the dining room .
On a few occasions the buffet was cleared early and the bar was shut early , they said it was because it was quiet , not good for the ones staying there .
Overall the building is showing its age in some places but for what it cost we overlooked that and enjoyed our stay .

Pet

2/10

Poor

14 Jul 2026

Vickie

Hotel was shabby!!! Yes its an old Hotel & the lobby/downstairs was clean & smart. The Bedrooms were a completely different story. We booked a Sea View Double Room but got a small double boxed room with not a sea view but a view side on. When queried this, we were told \"you can see the sea\". 😮

We were then \"upgraded\" to a suite. Again side on view of the sea (just). It was a baking hot day & there was only 1 small window that opened a fraction. We asked for a fan and was told we'd get 2, to cover the whole suite.

They brought 1 & said they'd be back with another....but they weren't. 1 small desktop fan wasn\"t enough. When we asked about the other fan the receptionist said that the other person had probably forgotten.

The decor was poorly done. There was paint on the floor in the bathroom. Paint over cracks in the wall & ceiling.

The bathroom....mixer taps for nath/shower were missing the caps. The water was either scolding hot or freezing cold so it was impossible to have a shower. The sink taps had hot water coming out of both & I left the cold tap running for at least 10 mins but no change.

The bed was comfortable. We decided to leave earlier than planned & when we went to check out the Hotel Manager couldn't be bothered to speak to us. He just sat in his office listening & waited for the receptionist to go to him & he still never bothered to come out to apologise!

I've stayed in many hotels, even 2 star ones and they were far better than this 3 star.

Partner

10/10

Exceptional

13 Jul 2026

Fiona

Staff amazing and friendly nothing was too much trouble . Room we were moved to fantastic compared to the first room given to us. Staff went all out to accommodate us. Only one thing we could fault was not enough plug points at all the beds for a family room

8/10

Excellent

12 Jul 2026

Amanda

After reading other reviews we were dubious about staying but decided to give it a go and glad we did. Our room was clean and large with lots of storage, the TV was a good size. We would have been happy to stay longer and will definitely book again. Free parking was a bonus and staff were lovely. Thank you

Partner

10/10

Exceptional

07 Jul 2026

Margaret

A clean room for the stay
Staff was polite and considerate
A good choice of food at breakfast.
Parking if you have a car is in the Hotels car park.

Family_with_children

8/10

Excellent

07 Jul 2026

Dawn

Friendly efficient service.
Bed comfortable and clean and shower was hot.

Bathroom (shower cubicle) needed better cleaning and some minor repairs.

Self

8/10

Excellent

06 Jul 2026

Khin Hla

Clean room, easy check in, roadside parking

Friends_and_family Family

10/10

Exceptional

06 Jul 2026

Jade

The staff were amazing and friendly, the parking was outstanding and the room was very clean

Self

10/10

Exceptional

05 Jul 2026

Gary

Good place, bus and tram stop right outside, staff are great, free parking, overall a good place to stay

Self

4/10

Poor

05 Jul 2026

Keith

Parking was great room was small and hot when windows were open could hear a constant dripping sound. Hotel needs a lot of work plenty of staff but no direction maintenance man was loading plates for dishwasher at breakfast. Why not repair the skirting coming away in accessible bathroom or replace the broken lights even clean the windows. Breakfast was off poor quality would not stay again

Partner

2/10

Poor

05 Jul 2026

Peter

Out of all the Britannia group hotels, this has got to be the worst by far. You don't expect luxury from Britannia but this doesn't even have a category. If you want old and cosy - stay at the Imperial. We cancelled the Imperial for the savoy as thought it would be okay andnhad a voucher to use up. How sorry we were. The only saving grace is the breakfast. Not much else to applaud this hotel for. Dirty, dated (which is okay if some care is put into the place) and scruffy. Even the wrapped soap in the bathroom had brown 'scum' on the wrapper

Partner

8/10

Excellent

04 Jul 2026

Fiona

Clean room, friendly/helpful staff. Geet place. Would definitely stay again.

6/10

Pleasant

30 Jun 2026

Mohammad

Okay

8/10

Excellent

29 Jun 2026

Stephen

We had a really nice stay. The staff were great and the room was clean. We don't usually like buffet style breakfast but the breakfast was fresh and very tasty. The only downside was the building is very tired and in need yalot of work doing. However, we would happily stay again.

Partner

2/10

Poor

27 Jun 2026

Paul

Maintenance loses

10/10

Exceptional

24 Jun 2026

Christine

The staff were very friendly. Room was clean and comfortable. Dinner was only at 6 pm so if you were out later you may miss it.

Family

8/10

Excellent

21 Jun 2026

Trev

Staff where super helpful and really lovely, dated hotel, but for the price good value

Partner

8/10

Excellent

21 Jun 2026

Michael

Stayed with my daughter, can't fault the hotel it was spot on, the staff were more than helpful and nothing was too much trouble. Definitely stay again

Family_with_children

6/10

Pleasant

20 Jun 2026

David

The hotel is a bit ‘tired’ which is reflected in the excellent price. The room was large, clean and well supplied with furniture. The hotel has a 24 hour reception, and the receptionist who checked us in was very efficient, friendly and chatty in manner. For a short stay it is certainly a hotel to consider.

Partner

10/10

Exceptional

20 Jun 2026

dave

Very good experience and the staff on the front desk hayley true performance 👏

Partner

6/10

Pleasant

15 Jun 2026

julian

staff friendly but having stayed again and on closer inspection the hotel is showing its age , it really does need some serious investment lift doors crudely painted black with obviously a paint brush soap dispencer in bathroom not functioning sticking doors in the corridors that are supossed to be easy to open as they are fire doors are just a few of the problems this hotel has look closely at the out side a lot of windows are rotten and the brickwork not in a good . however the wifi was great very fast . was not impressed with the bar service at all barman often away from bar for a long time and the fact it is card only is not good i like a few others wanted to pay in cash , what would they do if the card system went down . cash is king literally

Self

8/10

Excellent

14 Jun 2026

Paul

Hotel a bit tired could be doing with some TLC especially in the room we had wall paper hanging off the wall. Flooring in the bathroom was cracked

Partner

6/10

Pleasant

09 Jun 2026

Joanne Alice

I’ve avoided this hotel in the past and it being also a Britannia hotel it has a reputation as it attracts coach parties, stag and hen parties and old people who have outdated 1950s views towards the lgbtqi + community.
After my Blackpool B&B cancelled my booking because I have disabilities and I’m part of the LGBT community this was the only hotel left as it was Blackpool pride weekend.
An email was sent to check if the hotel was non binary, intersex and lgbt friendly and my booking was confirmed.
Room 153 was run down and dark as there was no view and windows had frosted glass in them as it’s a Britannia hotel it is run down with holes in the wall by electrical sockets .
Room was clean and quiet and had a big bed .
Staff are friendly and use the correct pronouns for non binary people.
This hotel is like a can of cheap beans, useful if your and a budget and don’t mind roughing it .

Self

6/10

Pleasant

02 Jun 2026

Susanne

The Savoy is a mixture of good and bad. The public rooms are beautiful with a lot of original features. Our suite at first glance looked fresh and clean but on closer inspection the bathroom was quite dirty. The bath at some time was a Jacuzzi but this no longer functioned as such. The tiles on the bathroom floor were incredibly slippery - we had to lay towels over the entire floor. We would have liked bath robes to be available. However the biggest problem was the lack of food options. The restaurant closed at 7pm and meals had to be booked in advance. We checked and there were only 2 people dining. The web site states that bar snacks are available all day but this is not the case. No bar snacks are available at any time. We stayed for 4 nights and the room was not serviced at all during that time. Breakfast was superb - freshly cooked, tasty. Lovely coffee. The staff were all lovely but I think at times they were a bit stressed. To sum up - the hotel would benefit from a huge cash input and the meal issue needs to be sorted. We usually stay at the Imperial in Blackpool and feel that the Savoy could easily rival this with a few changes. We shall certainly consider staying again next year.

Partner

6/10

Pleasant

01 Jun 2026

Alan

Basic

10/10

Exceptional

31 May 2026

Robert

We liked the whole experience. Only won problem, no crisps nuts ect to snack on.

Partner

10/10

Exceptional

31 May 2026

Bijeesh

Over all excellent .next time a definitely book the room

Friends_and_family Family

4/10

Poor

25 May 2026

Colin

Room was not clean a fire broke out on the 3 floor nearly 5hours to get to are room and you could smell the smoke from it not happy with that no refund offered

Partner

2/10

Poor

22 May 2026

Kevin

We stayed at savoy blackpooland here is a list of the worst complaints that we suffered as two 80year olds
My wife and myself paid over £1000 ,to stay and spent two nights with no heating had to wear our outdoor coats in bed
The lifts was not working for 3 days and I walk with a stick
It took 2 days to get heaters for our room and one of them was broken
Because I recently suffered heart failure tackling stairs was a gamble
After our meal we had to sit in a freezing lounge
We we were given 3 different times for breakfast service by members of staff and had to get meals in
Our suite was never. Cleaned during the whole week we stayed
Could not get a drink of coffee after 8 pm
Food was good
Reception was quick

Partner

10/10

Exceptional

15 May 2026

Giota

.

Partner

8/10

Excellent

14 May 2026

Gary

Great hotel and staff at a very good price but hotel is showing signs of age.

Self

8/10

Excellent

11 May 2026

julian

did have breakfast or use bar

Self

6/10

Pleasant

10 May 2026

Christine

Hotel was good. It was the pigeons that never stopped making noise all night directly outside our window we couldn’t sleep. Shower also didn’t work and had a load of silicon back up to the top of the mixer taps on the bath indicating there were issues with shower

Friends_and_family Friends

10/10

Exceptional

08 May 2026

Gary

It's decent for the low price. + Comfortable

Self

4/10

Poor

19 Apr 2026

Lord Andrew

Breakfast very good choice. Great.
But not a good sleep the mattress is very bad. And definitely needs changing.

Pet

8/10

Excellent

12 Apr 2026

Joanne

Very clean room, staff very nice and friendly, building a little bit warn around the edges, but doesnt effect your stay. The only thing yhat was missing was a toilet brush. Beds very comfortable which is very nice to find

Partner

2/10

Poor

05 Apr 2026

Paul

Don’t stay here it’s not good at all run down

Friends_and_family Family

10/10

Exceptional

05 Apr 2026

margaret

Breakfast well cooked self service,tables cleared instantly, excellent value for money spotlessly clean

Self

8/10

Excellent

04 Apr 2026

Carl

Nice hotel bit dated but serves its purpose clean and friendly food tram service and great bar.

Partner

10/10

Exceptional

13 Feb 2026

Brian

Loved stay

10/10

Exceptional

12 Jan 2026

Denise

The savoy was a great palce to stay, cost 90.00 for weekend we was upgraded to a big room. Staff were lovely and helpful rioms very dated but they are closed for the next month and doing them up so i reckon it will be fab once done would reccomend the hotel.

Friends_and_family Family

10/10

Exceptional

15 Dec 2025

Andrew

Clean room and very friendly staff who helped with directions

Friends_and_family Friends

4/10

Poor

30 Nov 2025

Jessica

Radiator was hanging off wall when we arrived, the room was so cold! The radiator was on and was so noisy but wasn't warming up the room. The body wash dispenser in bathroom was empty.

Partner

4/10

Poor

30 Nov 2025

Philip

Bar staff were very cheeky and unhelpful and refused to serve alcohol because we had a little bit of food at out table.

Bedroom window was broken and couldn't close it due to handles being broken and dogs barking at 6am aswell

6/10

Pleasant

29 Nov 2025

David

No heating in room, had to be given a portable heater. Hotel looks rather dated, ceiling in room had dark patches. Bar was contactless only which was a pain …cash is king !!
Wouldn’t stay again .

10/10

Exceptional

14 Nov 2025

Gary

Good

8/10

Excellent

10 Nov 2025

Gary

Did not have breakfast so cannot comment

Leisure Family

10/10

Exceptional

10 Nov 2025

Tony

Everything was perfect

6/10

Pleasant

09 Nov 2025

Maria

Was in 103 room was above the ven so was very loud . . Also the bed was so hard

Leisure Partner

4/10

Poor

09 Nov 2025

David

the rooms were ok need some tlc to them , no problem with the staff at all , booked for for 3 nights fri/sat/sun hade food in the so called restaurant which was very poor for the money paid . the bar area was ok and price fair . when booking it said entertainment over the 3 nights , this was a lovely singer who turned up late (not her fault) did 25 mins then went to another hotel on sat she did a whole 30 mins and nothing on Sunday and that was the entertainment . on the Sunday went out for a drive through the lights came back to the hotel to eat everything shut including the bar this was not mentioned when booking or at reception when checking in otherwise would have stayed some where else . on the whole it was poor for the type of hotel which in the past was a great place to stay not any more .

Leisure Friends

2/10

Poor

05 Nov 2025

Ann

The room was grubby and the hotel needs a refurb. Painting peeling. Lift to small for my wheelchair. The room wasn't serviced, rubbish wasn't collected and it started to pile up. No fresh towels. Room was way to warm and had to get someone up to turn the radiator off. Curtains hanging off the rail. All in all terrible hotel and not what we were expecting

Leisure Family

6/10

Pleasant

01 Nov 2025

Gordon

The staff were very lovely and professional, however the room was not what i expected and was very poor, however the shower was very clean and powerful so was a positive in an adequate stay.

Friends_and_family Friends

10/10

Exceptional

01 Nov 2025

Chris

The staff were really helpful and friendly and very clean spacious rooms

8/10

Excellent

01 Nov 2025

Neal

Value for money

Friends_and_family Family

8/10

Excellent

31 Oct 2025

Stephen

Room was a little scruffy. But the staff were friendly and welcoming

Leisure Self

10/10

Exceptional

29 Oct 2025

Joseph

Great memoies

Leisure Self

10/10

Exceptional

29 Oct 2025

Martin

After reading the reviews we nearly cancelled our stay to rebook somewhere else but we decided we just needed somewhere to shower and sleep. Thankfully we did. It was nowhere near as bad as some of the reviews we’d read. The rooms were basic but clean. Staff were lovely. I wouldn’t hesitate to book again. We didn’t have breakfast there so can’t comment on that but over all we enjoyed our stay.

Friends_and_family Family

6/10

Pleasant

28 Oct 2025

Colin

The breakfast was dreadful, rubbish food with no selection. Total waste of money.. they didn't even have brown bread.

Friends_and_family Family

6/10

Pleasant

28 Oct 2025

Danny

Staff were good room clean but the whole building needs updating. Games room poorly equipped

Friends_and_family Family

4/10

Poor

26 Oct 2025

Helen

Warm room clean sheets but the place is very tired outdated and in real need of refurb . It states on ad hotel parking but nowhere available had to park on side street . Apathetic miserable staff not welcoming don’t think any of them even looked me in the eye . Would have been nice to have a warm hello on arrival after travelling a distance. When I left I was told just to chuck a key in the basket no good bye

Leisure Partner

6/10

Pleasant

26 Oct 2025

John

Room too hot. Seaview room: while technically not a lie, it was a view out the side of the hotel and the “sea view” was not one you could appreciate in a natural body position.

Business_and_leisure Self

6/10

Pleasant

23 Oct 2025

Sean

Food sat around in the bay Marie's going hard and sloppy

Friends_and_family Family

4/10

Poor

19 Oct 2025

Warren

Brittania chain hotels are really poor , beautiful buildings granted, but all are in need of major refurbishment and very misleading photos on hotels.com website of rooms and descriptions of them

Partner

8/10

Excellent

19 Oct 2025

graham

Very Healthy lovely hotel nice place handy for Transport good view nice Staff parking good

Leisure Partner

8/10

Excellent

08 Oct 2025

Joy

The reception staff are fabulous. The lady at the bar on Sunday 5th October was so nice, pleasant & helpful.
The bedroom was overheated for us.
Clean & comfortable.
Thank you.

Leisure Partner

10/10

Exceptional

08 Oct 2025

Mark

Clean rooms , my room was rather small, with a three quarter double bed.

Friends_and_family Friends

2/10

Poor

07 Oct 2025

Ravina

we stayed 2 nights and had to change room. The allocated room was more like hostel accomodation - very poor mattress. toilet wouldn't flush. bathroom window didn't close properly and tv didn't work other than shopping channel - it cost us another £10 to change rooms - would never stay here or recommend for others

Leisure

10/10

Exceptional

06 Oct 2025

Gary

Yes

10/10

Exceptional

06 Oct 2025

Andrea

hotel lovely and clean and warm room was nice and large parking was limited

Family

2/10

Poor

02 Oct 2025

Natasha

Staff are amazing and area is nice but the room was disappointing tiny double uncomfortable bed heating on constant so felt like a sauna. Pigeon nest outside room 127 window very noisy. But hotel building itself quite nice has a faded grandeur vibe.

Leisure Partner

10/10

Exceptional

28 Sep 2025

Zara

Perfect for the weekend and it was dog friendly which was great for us

Friends_and_family Family

10/10

Exceptional

27 Sep 2025

Graham

It was very convenient for visiting our relatives in the area

Leisure Family

10/10

Exceptional

22 Sep 2025

Wavy

Love it

Partner

4/10

Poor

22 Sep 2025

Chris

Booked in.a room when I went in it had not been cleaned
Given a different room pillows lumpy and bed hard.
Shower did not work

Partner

8/10

Excellent

21 Sep 2025

Geoffrey

4 nights break by the sea

The accommodation was as described with the added bonus of a small fridge. The adjoining lounge was huge and clean. The furniture was a little low for me personally but comfy and convenient. The bathroom window could have used a blind but at least it was frosted glass.

Partner

6/10

Pleasant

20 Sep 2025

Perry

The property was lovely , i love them old buildings but needs some work on it to make it a really nice hotel

Leisure

10/10

Exceptional

10 Sep 2025

Lee

Great hotel

8/10

Excellent

07 Sep 2025

Nicola

Ideal area close to thw town centre and quiet

Leisure Family

6/10

Pleasant

07 Sep 2025

Ian

Parking free. Tramstop opposite hotel. Unfortunately no walk in shower. No soft drinks behind bar during stay. Hotel clean but dated requires upgrade.

Leisure Partner

10/10

Exceptional

06 Sep 2025

Mike

All staff friendly and helpful.
Shower tray needs replacing.

Leisure Self

6/10

Pleasant

05 Sep 2025

Barry

For its age the property is in fair condition. Its location is good. Good value for money.