Name: Grand Hotel Blackpool
Address: North Promenade Sea Front, Blackpool, FY1 2JQ, GB

10/10

Exceptional

02 Aug 2026

CJ

Lovely staff great room lovely large double bed great food nothing was to much trouble my son didn't want to leave we really enjoyed our stay at grand hotel thank you guys

8/10

Excellent

02 Aug 2026

Nicola

The name Grand does not really match the actual hotel, bit dated, however our room was amazing and huge with a sea view so can’t complain! One of the drawers in the bedroom did have someone’s clothes left there and everywhere needed a good dust though …
Reception and bar staff didn’t seem to like their jobs very much. Breakfast was nice however lack of tables meant it was tricky to find seats.
For the price we paid it was fine, but probably won’t go back here in a hurry

6/10

Pleasant

30 Jul 2026

Abir

The room were not clean, you could see the dust and crumbs and they couldn’t do any clean for the duration of my 3night stay

6/10

Pleasant

29 Jul 2026

Adelani

.

8/10

Excellent

28 Jul 2026

Steve

Ok

6/10

Pleasant

27 Jul 2026

umarah

There was a large group of us who stayed in the twin bedded family room. The mattresses were very uncomfortable unfortunately which caused us not to have a good nights rest. There was also a lot of corridor noise, people talking and doors slamming which I understand is not entirely the hotels fault but still caused a lot of disruption. Other than this the stay was great, staff were very helpful and rooms were clean. Thank you!!

8/10

Excellent

27 Jul 2026

Terence

One of the better hotels in Blackpool that's not run down, still a few tcl here and there otherwise great hotel and staff are friendly and helpful, should be a note on here regarding small payments for health facilities other fantastic, didn't try restaurant so don't know about that other great, would stay here again. Cheap parking as hotel does discount.

6/10

Pleasant

26 Jul 2026

Mark

The breakfast was badly organised and low quality for the price of the room. We didn’t bother queuing for 20 mins

6/10

Pleasant

26 Jul 2026

Karen

Breakfast was good staff were really helpful. Claire was lovely couldnt do enough.
Rooms were too hot. Ventillation was poor. Room needed a good clean. Cups didnt look like they had been properly washed.
Parking is £7 per day. A bit steep

10/10

Exceptional

25 Jul 2026

Katherine

The hotel was lovely. Staff were helpful. Would definitely stay again.

Family_with_children

8/10

Excellent

25 Jul 2026

Chris

Staff were amazing but mattresses could be better….

10/10

Exceptional

25 Jul 2026

Clifford

Lovely hotel massive car park . Staff very friendly and rooms are very clean .

4/10

Poor

25 Jul 2026

Lauren

If you’re only looking for a bed for the night this hotel is ok but if you require anything else don’t expect it here.

On arriving we were told we’d been upgraded to a sea view room on the top floor which we were really happy about, however when we got to our family room we found;
- No toilet paper,
- The camp bed was just a mattress and duvet no sheet or mattress cover making it very uncomfortable
- The room gets full sun most of the day making it incredibly hot ( so hot the curtains had melted, see photo) the windows do not open very far and there is no air conditioning. 2 fans had been put in the room though they didn’t make much of a difference.
- No electric sockets near the bedside and some that just didn’t work or you couldn’t use as the skirting board blocked them.
- No information about the hotel, e.g WiFi, facilities, restaurant times etc.
-No telephone in the room to ask for assistance so if there was an issue I had to walk down to reception from the 7th floor (it’s a massive hotel)

I mentioned these things in the morning to the receptionist (short light hair, I think her name was Jackie) who really didn’t seem bothered and asked for toilet roll and a bedsheet. Nothing was done when we returned to the hotel later that day. I then had to ask 2 more times before getting a bedsheet.

- House keeping only visits every 4 days
- There is little or no information on booking explaining that the pool and carpark are both at an additional cost.

10/10

Exceptional

24 Jul 2026

Fikadu

Overall everything was perfect . My full family and I loved it,like the staff,the room and the breakfast but the only thing was that you had to book the swimming pool and it wasn't just get in the pool.

4/10

Poor

24 Jul 2026

Pamela

The receptionist that we personally delt with was amazing can’t fault him
But the hotel the cleaners clearly need a course on how to clean took us 4 different rooms before there was a room that was OKAY to sleep in as the dirt/dust in the others were shocking
Blood marks
Stained sheets
Hairs in a “clean bathroom”
Bugs in the bed
Rotten milk on the desk

This is just to name a few !!
The dust was that bad my friend took an asthma attack and I sure as hell wasn’t letting my prem baby sleep in the previous rooms .
The hygiene standards are appalling my baby’s clothes and skin were filthy by just being on the ground in the room for 5 minutes! The carpets clearly don’t get carpet cleaned EVER !

Was going to use the pool only reason we booked the hotel was to have a hotel with a pool but we weren’t risking getting sick !

Definitely won’t be back. !

4/10

Poor

24 Jul 2026

Jamie

South facing windows screwed closed during a heatwave!

6/10

Pleasant

23 Jul 2026

Nina

Ok not what expected from reviews but it is what I expected for what paid. Swimming pool you pay extra, but only £2 adult and £1 child. Tram stops near enough outside so 17min walk to pleasure walk is manageable!

10/10

Exceptional

23 Jul 2026

Andrew

Nice and Clean, helpful staff. Good pool.

10/10

Exceptional

22 Jul 2026

Thomas

Was a little worried after reading some of the reviews. Booked a family room sea view, everything was absolutely fine. Was not one of the renovated rooms but was clean enough and did the job.

4/10

Poor

21 Jul 2026

Lisa

The property was understaffed in every department. On Saturday, check in took over 30mins due to long queues and only 2 staff on reception. At night, there were massive queues at the bar due to only have 1 member of staff on the bar- also meaning the bar area was littered with dirty glasses, and there was no air conditioning so the bar area was very warm.

On Sunday morning, breakfast was poor. Again due to not enough staff working. Continually running out of plates, cups, glasses etc and then very little food available on the buffet and of the few trays of hot food that were there , many were empty.

Room was clean though.

Partner

2/10

Poor

20 Jul 2026

Lisa

When I arrived at around 5:00 pm, I had to wait over 30 minutes to check in because the reception queue was so long. I had specifically booked a room with a fridge because I have multiple food allergies and need to store my own food, but when I checked, I was told my room didn't have one. I explained this was why I'd booked that room type, but the receptionist said the hotel was fully booked and there was nothing he could do. If I'd had time, I would have cancelled and stayed elsewhere. The room itself was awful. As soon as I walked in, there was a strong smell of urine coming from the bathroom, although it looked clean. The furniture was old, scratched and worn, the carpet and plastic curtains looked like they hadn't been replaced in years, and there was no fridge despite it being included in my booking. It even looked like one had been removed from the cupboard. The Wi-Fi was so poor that the TV was unusable. The only positive was that the bed sheets appeared clean. I didn't want to stay, but I had no time to find another hotel. Considering the poor condition of the room, the missing advertised amenity and the terrible facilities, the price was completely unjustified. I won't be staying here again.

Self

8/10

Excellent

19 Jul 2026

Olowookere

Really worth the price. Some furniture and amenities could use an upgraded though.
Will b back soon

Partner

10/10

Exceptional

14 Jul 2026

Callum

Good. Locarion. And friemdly syaff

Self

4/10

Poor

12 Jul 2026

Sharon

The communal areas were lovely, welcoming and clean but unfortunately the rooms where the polar opposite. When we entered our room the bath was full of rust, the carpet was dirty, there was a patch of damp and mould on the ceiling, the bed frame was broken and the lock on the window had fallen off.
My husband went back to reception and we were shown another room, this one was slightly better. The only things wrong with the second room was that the window was nailed shut and the bed and pillows were very uncomfortable.
We were only staying one night with our service dog but we expected better. Plus it was a heatwave outside and only a fan to keep us all cool

Partner

6/10

Pleasant

12 Jul 2026

George

Wheather was very good

8/10

Excellent

10 Jul 2026

Susan

Clean and tidy only beds not to comfortable otherwise excellent 👌

Family

6/10

Pleasant

07 Jul 2026

Seb

Staff were fantastic, got a nice upgrade - which included views of the Pier, Tower and Beach, however window was howling, so couldn’t really see much out of it… Breakfast was a bit disappointing, bed very uncomfortable. As expected with the price I paid tho. Doubt I’ll be back.

Family_with_children

8/10

Excellent

07 Jul 2026

m

Really good

Family

10/10

Exceptional

06 Jul 2026

Gary

Brilliant hotel with brilliant staff

2/10

Poor

05 Jul 2026

Stuart

We paid a lot of money for an “executive room”, but the room was small and cramped, I get bigger rooms in London for this price! No air conditioning, grimy and lots of wind noise resulting in 2 nights of lousy sleep. What was meant to be executive about this room I’ve no idea as there were none of the niceties you’d expect for this price level. Even the bathroom and drinking glasses were plastic disposable instead of the real thing. It was like a room straight out of the 70’s. Honestly we’ve stayed in better Travelodges. The hotel restaurant wasn’t open and we were told to have a takeaway delivered! The main entrance revolving door to the hotel wasn’t working so guests are directed to a side door via a small passage which stunk of cigarettes as this was the place where smokers gathered kindly sharing the stench to which non-smoking guests are subjected to, we called it “smoker’s alley”. The final straw was when we asked why our room hadn’t been serviced on our first day, the reply was they are only serviced EVERY 4 DAYS!!! Two hundred quid plus per night for an “executive room” and only cleaned every 4 days!! This means if you are unlucky enough to have to stay a week in this shambles your room will only be cleaned ONCE!! What a joke. Trying to think of a single positive point - breakfast was nice, but that’s it, we won’t be back.

Partner

6/10

Pleasant

05 Jul 2026

Wendy

Arrived around 8:20 pm to find restaurant closed and told “you can order a takeaway and eat in your room”!
Window wouldn’t close properly as hinge was rotten, so could hear the wind blowing all night.
Curtains didn’t fit the window, so woken really early with light streaming in!
Room was not made up while we were there either.

Partner

2/10

Poor

03 Jul 2026

Paul

Arrived and got checked in, this was very straight forward. When we got to the room, we unpacked and settled down to watch a little TV, unfortunately the TV did not work. I called reception and they sent a maintenance man, he arrived very quickly and began his fault diagnosis, unfortunately he was unable to repair it. To his credit he soon arranged an alternative room and even organised an upgrade. After packing again we found the new room. The upgrade was a slightly larger room and had an additional two pull out beds which was not much use to my wife and I. Time was getting on so we unpacked again and got ready to go out for the evening. On our return the weather had developed into really strong winds and heavy rain, I tried to close the window but an hinge was missing which meant the window could not be closed. The noise of the wind and the driving rain disturbed our sleep and next morning we felt like we had not slept all night. The maintenance man saw us and asked if new room was satisfactory, I explained the problem and he immediately escorted us to reception and asked for us to be found another room. We were given the room next door so we packed again and moved into it. We noticed the room was deficient of a towel, shower gel , bath mat and toilet rolls so we took these from the room we were vacating and unpacked again. The mattress in this room was particularly hard and we noticed long dark hairs on the bathroom floor but could not face the prospect of another room mov

Partner

8/10

Excellent

03 Jul 2026

Kevin

A great, clean hotel with helpful staff. Good value for money

Partner

10/10

Exceptional

01 Jul 2026

James

Good staff quick getting in

6/10

Pleasant

30 Jun 2026

Saimanikanta

View is good ! But room wasn’t good as shown in images

Self

4/10

Poor

29 Jun 2026

Brooke

Me and my partner booked a double room with a sea view.
The reception staff were useful when we first arrived. We went upstairs and there was a weird smell in the hallways.
Entered the room and it was a twin room with the sofa turned into a sofa bed and an extra bed in the room. There was no sea view. The beds were hard and squeaky. You can not move without the best squeaking. Even the toilet seat moved and squeaked when we sat on it.
The shower and bath plug had grin on it.

6/10

Pleasant

28 Jun 2026

Wayne

Breakfast , is a no !

Self

10/10

Exceptional

27 Jun 2026

Leanne

Hotel staff was amazing 👏

Friends_and_family Family

4/10

Poor

21 Jun 2026

Ciara

Dated. Fridge in bedroom filthy with dried spilled liquids. Food poor.

Business

6/10

Pleasant

15 Jun 2026

Kim

Bedroom was fine, but the bathroom needs an upgrade - the shower was misaligned and badly lacked power. Tinned tomatoes and paper cups for the juice and coffee at breakfast is not a good look. Restaurant closes too early in the evening to be of any use for guests who have a full day.

Self

10/10

Exceptional

14 Jun 2026

Rebecca may

Excellent stay will be back

Partner

6/10

Pleasant

04 Jun 2026

Alison

Great for the price you pay! Rooms a little dated but very clean
Staff friendly but felt for guy in reception as one covering reception during 3-330 so was a queue ….
Didn’t use restaurant at all so can’t comment
Central good location
Value for money
Would return

2/10

Poor

04 Jun 2026

Wesley

Had to move room 3 times before settling because the tv didnt work my partner went to complaint as I had enough to be told it’s luck if the tv works :/ .

10/10

Exceptional

03 Jun 2026

Andrew

Very good hotel, easy to manoeuvre around, three lifts .clean, 20 minutes walk( easy pace )to the tower.

Partner

6/10

Pleasant

30 May 2026

Tracey

Friendly staff, broken window so didn't sleep well in the night due to outside noise! this was a family room and we had two children who also struggled to sleep. the shower head in the bathroom broken so drenched the whole room.
Swimming pool and breakfast where good.

Family_with_children

2/10

Poor

30 May 2026

John

I had to move room 3 times. The final room had other people's hair in shower and bed. Stains on net curtains. 2 spot lights in the room by the door out of the 4 lamp 2 did not work.

Self

10/10

Exceptional

28 May 2026

Tomasz

This is not first visit in this hotel I know how is amazing .I will come back again. Thanks

8/10

Excellent

28 May 2026

Carl

Room and rest of hotel clean to good standard. Staff friendly and helpful. Breakfast was average although selection was not up to the standard of previous stays at the hotel.

Partner

2/10

Poor

26 May 2026

Ameet

Upon arrival into the council estate hotel car park, beware of local travellers, as you you find your way in, there is No clear signage nor anyone to great you. At first I thought I had walked into a abandoned hotel from the 90’s I managed to find my way up to the reception floor where it was empty and a young man desperately trying to deal with a local travellers, a phone call and myself trying to check in. Considering the position he was left in, he was doing really well. Got the keys to our 2 rooms on the 7th floor, once we opened the door, both rooms absolutely wreaked of cigarettes and B.O. both rooms smelled the same, so not just a one off. Clearly not had new carpets since smoking was banned. There is no Air conditioning or venting, the rooms apart from the window which you can crack open an inch. Lucky we were too tired and went to bed, but the local druggies outside kept us awake from 1.00am until 4.00am screaming. It was a mixture of faulty towers and Grand theft Auto combined into one nightmare. Breakfast finishes at 9.00, when we arrived looked ok, but not really a selection, the coffee machine was out of order, when I asked the only member of staff, where can I get a coffee, she said I would have to have the juice. We reluctantly ate some kind of an egg and bean with overcooked sausage breakfast and left politely left without causing a scene. We booked this hotel, because it has a pool and a gym, the pool and gym were closed. Terrible hotel, Do not book it.

Friends_and_family Family

2/10

Poor

26 May 2026

Kylan

Very very short staffed only one member of staff on reception. Only booked for the pool and spa facilities and on arrival was told due to one person been ill the whole spa was closed!? One person manning the entire spa in a 700+ room hotel. Not fair on the guests at all! Totally misleading. Will not return.

Friends_and_family Family

4/10

Poor

25 May 2026

Helen

Pool was closed, closes early on a Sunday, so disappointing. People playing loud music and shouting, put up with it until 3am then complained to reception, apparently other people complained and nothing was done, they went to tell them eventually but obviously don't like doing confrontation so they ignore the problems. Wouldn't recommend this hotel.

Partner

4/10

Poor

20 May 2026

Laura

Room very dated, moderately clean

Self

8/10

Excellent

16 May 2026

Michael

Yes

Partner

2/10

Poor

12 May 2026

Stewart

Wanting a lovely weekend away with my wife to be, having a not so pleasant experience. Our first room we was given was dirty and not maintained at all to a good cleanliness standard at all. Complain at reception they did upgrade us to another room however this was still dirty and not what i was expecting at all.

Would never return again.

Partner

10/10

Exceptional

09 May 2026

alfred

Would s
stay there again

Partner

8/10

Excellent

08 May 2026

Aiden

Breakfast was good value & staff very friendly. Room was fairly clean but bathroom looked tired with stains on bath and show not staying up that easily. Rooms not very soundproof as you could hear everything in the corridors like the door was open at times. Overall though good value.

Self

6/10

Pleasant

04 May 2026

Kevin

Was a lovely hotel. Was under staffed. Breakfast was late.every morning. And didnt get to use the swimming pool. As was under maintenance. Overall was a lovely place to stay.

Family_with_children

2/10

Poor

04 May 2026

Harish

Awful beyond words with rude unprofessional staff
Stayed one night on the coniston suite. Room wasn’t even ready or cleaned. Told reception only to get a unmeaningful apology. Woke up to banging from the cleaner telling me it’s a 10am Checkout on a bank holiday rude with a stinking attitude.
No tea bags in the suite only to be told they are kept in reception !!’n you pay for hospitality and expect a warm welcome in a 4 star hotel !! No wonder Britannia hotels is constantly reviewed badly and this hotel typifies how poorly staff are trained. I would rather have a nights stay at bates motel !

Friends_and_family Friends

6/10

Pleasant

04 May 2026

Nathan

The staff at reception, the bar and especially at the restaurant were great, the man at the pool wasn’t very helpful and needs to work on his people skills.
The room was ok but hadn’t been cleaned properly there was piles of cigarette ash on the window sill. The kids cot beds had broken and missing slats so not comfortable or safe.
The hotel is cashless but wasn’t told except the gym where you will need a £1 for the lockers.

8/10

Excellent

04 May 2026

Charles

Stayed here many times before all good but should not advertise pool and gym etc but not have it open

Friends

6/10

Pleasant

03 May 2026

Caroline

Wasnt the best in cleanliness

4/10

Poor

03 May 2026

Annie

Breakfast awful , room okay tired .
Okay for a break somewhere to sleep ……

6/10

Pleasant

02 May 2026

Rosie

Great for a quick overnight stay! Slightly dated, but seemed clean, only issue was that it was an absolute nightmare to flush the toilet! Had to stand there for a few minutes fiddling with the handle to get it to flush!

Family_with_children

8/10

Excellent

02 May 2026

Katharine

The room was nice very clean &presentable.Breakfast excellent. Staff very helpful.

Family

8/10

Excellent

02 May 2026

lynsey

There was hair in bathroom when we got there bed was really hard and made so much noise when trying to sleep staff was really nice

Partner

2/10

Poor

27 Apr 2026

Darron

Varied choice for breakfast, although hot food was cheap, overcooked and cold on the servery.
Rooms were dated and unclean, sleeping on a park bench would have been more comfortable than the bed provided!
We arrived late (after 10pm) had to pay for 24 hour parking permit, not listed as a requirment and when asked if we could stay past the 10am check out was told could be arranged at £15 per hour for up to 2 hours!
Ammenities such as the pool, sauna, etc were actually closed, (opening hours are between 9am -3pm!)
Hotel is in dire need of some maintenance, a lick of paint would do wonders!
The old woman on reception was rude and arrogant especially when asking about staying later, but when I pointed out the data breach, giving me a door card in a stapled envelope showing details of a previous guest (name, telephone no, address, email, etc) she wasnt bothered! Shall not be back, ever.
My advice, find a better hotel or guest house, nothing grand about this hotel

Partner

10/10

Exceptional

26 Apr 2026

James

Was really nice had the best view from the 6th floor really enjoyed it full 10/10 from me will be definitely staying again and for the price

Friends

2/10

Poor

26 Apr 2026

Robin

Terrible breakfast, bars & coffee stations not open, had to book to use the pool, extra charge for parking

Partner

10/10

Exceptional

25 Apr 2026

Clifford

We dont eat there . Its the best hotel in Blackpool for parking .

Partner

8/10

Excellent

22 Apr 2026

Claire

Hotel is always clean, rooms a absolutely fine. It has a low guest rating but usually stay here. Just disappointed that the bar was not open until 5pm

4/10

Poor

22 Apr 2026

Anita

First room lights didn’t work, second room the curtains didn’t close fully with the bright light coming in

10/10

Exceptional

18 Apr 2026

Jay

Very good well worth the money

Family_with_children

10/10

Exceptional

17 Apr 2026

Shebby

The Grand is always my go to hotel when I am visiting Blackpool for business. The best staff award goes to the asian lad on reception. Always smiling, always so receptive and always goes above and beyond to make the stay fantastic. He is a great asset to The Grand Hotel

8/10

Excellent

15 Apr 2026

Lorraine

Hotel room was lovely and clean food was basic charging for use of pool and towels let it down and the staff of the pool was ignorant and too many rules parking was ok and reception staff was lovely

Friends_and_family Family

2/10

Poor

13 Apr 2026

Sonya

Room wasnt cleaned, fold was disgusting, staff rude, had booked for 2 nights but checked out after the 1st

Family_with_children

6/10

Pleasant

13 Apr 2026

jaspal

Room dated and Bed very hard
Breakfast poor quality beens bacon sausage but coffee and bread selection good
Staff very friendly

Family_with_children

8/10

Excellent

10 Apr 2026

Andrew

Great stay

Partner

8/10

Excellent

09 Apr 2026

AHAMEDSHA SICKANDER

Breakfast menu is fresh and good but dinner menu needs to include more items.

Friends_and_family Family

6/10

Pleasant

09 Apr 2026

James

The pool needed booking a slot. When I tried to go it was fully booked. The reason we chose this hotel was the pool in case my daughter wanted to swim. She couldn't. There is also a charge for the pool even is staying here which I thought was crazy. Nothing going on in the bar and was one of the worst pints I have ever had. Breakfast was mediocre. The location and price were great.

Family_with_children

6/10

Pleasant

08 Apr 2026

Stephen

Upon arrival at reception, the entire area had a very strong cigarette smell, apparently from other guests smoking in prohibited areas. Unfortunately, this smell persisted throughout our entire stay when going through the reception area.
Check-in was very slow, with only one staff member on duty at 3pm — one of the busiest times of the day. We had booked an executive room, but it looked quite tired and in need of refurbishment. The room was mostly clean but very dusty, with rubbish found under the bed. The shower had what appeared to be mould around the edges.
We could also clearly smell cigarette smoke coming from other guests’ bathrooms in the adjoining room.
Overall, the stay was just okay.

Partner

6/10

Pleasant

07 Apr 2026

Matilda

yes the shops were nereby, there was not enough beverages.
Also, we paid for dinner, but the time given for dinner was wrong, hence we missed our dinner and there was no refund.
There was a torn curtain and our bed linen was not changed for the four days we spent in the hotel.

Also, there was disturbances on one of the day in one of the rooms, i had to call reception before it was attended to.

Partner

6/10

Pleasant

06 Apr 2026

John

Dirty towels

Partner

2/10

Poor

05 Apr 2026

ben

This hotel is a tale of two halves, family area is not as fresh as the adult area. The conditions are not fit for purpose for a family and they really need to be looked at.

Asked for my room to be cleaned again and was told cleaners are in at 4:30pm, and then when I got back it hadn't been touched apart from making the beds again.

Camp bed had springs falling off it which I told reception and they just used the same one, so I had to make a floor bed for the kids (which they loved) but for the price this hotel is overpriced and unhealthy dirty.

You can see dust skirts along the walls and under the camp beds, aswell as finding bottles still under the bed from the last occupant and a few other things.

Reception staff just lost interest in the amount of people complaining and couldn't care.

This place needs a huge overhaul and soon

Friends_and_family Family

2/10

Poor

05 Apr 2026

Aaron

We got moved 3 times 1st room 508 had blood on pillows and bugs on bedding 2nd room 416 the windows where nailed shut and the double room was 2 single beds pushed together. The mattress where awful felt every spring 3rd room was okish room 624 only problem was the window leaked and there was a iron burn in the carpet. The staff work fantastic seeing as they seem short staffed. Still waiting on a reply about being moved so many times and the state of rooms

Partner

6/10

Pleasant

03 Apr 2026

Matilda

The room is ok, but one of the curtains was torn.
We missed out a paid dinner, because the information provided was inaccurate.
Also not enough lighting in the bedroom and was locked out of the main building within any notice.

Partner

8/10

Excellent

31 Mar 2026

John

Rooms are nice with a good view of the sea, staff very pleasant and helpful. 20 minute walk to the tower, also a tram stop across the road. All in all pretty good.

Friends_and_family Family

6/10

Pleasant

29 Mar 2026

Philip

Check in was very efficient . The corridors smelt of wacky backy! The rooms were ok. Breakfast was ok the bacon was overdone but everything else was nice. ok stay for what we wanted it for.

Partner

10/10

Exceptional

28 Mar 2026

simon

Dog was very welcome

6/10

Pleasant

23 Mar 2026

Liz

Receptionist seemed a little unwelcoming

Partner

10/10

Exceptional

20 Mar 2026

Ngan

Good value in low season

Partner

8/10

Excellent

15 Mar 2026

Ashley

Clean room great breakfast

8/10

Excellent

04 Mar 2026

Anne Marie

Nice room but no housekeeping for three days. Do miss having the bed made. Nice breakfast but wasn’t fully prepared first thing so had to wait for stuff to be brought out.

Partner

4/10

Poor

03 Mar 2026

Rebecca

It was very dirty

Partner

6/10

Pleasant

02 Mar 2026

Ian

Staff seemed to struggle to maintain breakfast service , coffee machine broken for too long a period, room had a hillock on window that had unbelievably been screwed locked!!!!!!!!just generally a hotel that offers much but could bo more. Tired looking and in need of some TLC.

Partner

2/10

Poor

01 Mar 2026

PAM

Was a awful weekend ! Room wasnt ready on arrival , people running round screaming all night no clean towles , no breakfast just a few bits and bobs .. was truley awful

Partner

8/10

Excellent

01 Mar 2026

Amanda

Good facilities and room in a great location

2/10

Poor

28 Feb 2026

Carl

Hotel fine but Blackpool terrible do not go

Partner

6/10

Pleasant

27 Feb 2026

Paul

Room was clean & tidy but only had very basic & small amount of soap/ shower gel / shampoo etc
Staff friendly & helpful. Very good location
Overnight carpark charges at £7 per night is too expensive. Buffet style breakfast was adequate

Self

10/10

Exceptional

26 Feb 2026

Mark

Cant fault room...clean and tidy. And breakfast was good too

10/10

Exceptional

21 Feb 2026

Jamila

Clean room. Good breakfast and friendly staff.

Friends_and_family Family