Name: Extended Stay America - Atlanta - Morrow
Address: 2265 Mount Zion Pkwy, Morrow, 30260, US

10/10

Exceptional

20 Jul 2026

Cassandra

A Great place to stay

Self

10/10

Exceptional

13 Jul 2026

Quinysha

the room wasn’t clean under the beds was real nasty .

Friends_and_family Family

6/10

Pleasant

06 Jul 2026

Karen

Floor needs to be fixed in the bathroom

Self

6/10

Pleasant

29 Jun 2026

Tina

The staff were friendly and helpful. The hotel does not have a blow dryer or iron in room. My room also had no clock, my bed was broken and the TV did not work. The hotel offers a kitchen with items for the kitchen. There were no items for kitchen use. l would not stay there again.

Self

8/10

Excellent

29 May 2026

Monica

Aside from the elevator not working everything was a good experience.

Self

4/10

Poor

24 May 2026

Shuha

Pros
Budget Friendly
Near shops, restaurants and night clubs
Microwave and refrigerator worked good

CONS
Elevator was not working
Room floor was half moped/swept
Bed had hair strands from previous guests
Must pay $1.89 for extra towels
Bed needs to be replaced...springs are poking and mattress is sunk in
No iron
Only one cup provided
People live here with their big Pitt bull dogs

Partner

2/10

Poor

22 May 2026

Devyn

The entire place smelled like weed, the rooms were not clean. We found trash next to our bed and the shower had a film on it. Never again.

Partner

4/10

Poor

20 Apr 2026

Stephen

Check in was ok got to the room it had no chair, got switched to another room it had a chair. The room was good size, but there is no coffee maker, no shampoo, no amenities at all, and no coffee available and no people at the front desk. Would not recommend it to one night traveler 's

Partner

2/10

Poor

27 Mar 2026

jeannetta

Not clean at all, the cleaning crew clearly doesn’t care about their jobs. Comes with a sink and a microwave, so those are convenient, assuming they’re cleaned properly

Family

4/10

Poor

24 Mar 2026

Pedro

My boyfriend got locked out of his room one night and had to sleep in his truck because there was no one available to fix his key card until the mext day. That is horrible. Plus he told them he has to leave a couple days before the week we paid for was up. They didn't refund any of the days he wasn't there. Or compensate for the night he was locked out. Not good customer service.

Self

2/10

Poor

02 Mar 2026

Travis

The room was fairly decent but it had roaches which spoiled my trip. Staff was excellent.

Friends_and_family Family

8/10

Excellent

23 Feb 2026

John

Staff was helpful, reasonable condition for the price

2/10

Poor

18 Feb 2026

Deanglo

Animal urine smell in the bed and carpet

Partner

6/10

Pleasant

07 Feb 2026

Beverly

Is having a waste basket in the room asking too much?

Partner

4/10

Poor

05 Feb 2026

Charles

Past it's prime. Spring for a better place.

Leisure Family

4/10

Poor

01 Feb 2026

TODD

Room, was dirty mold on floor by tub and behind toilet. amenities there wasn’t ANY no hand towels , shampoo or conditioner only 1 bar of soap no ice couldn’t get extra blankets for the front desk closed down. Was not happy with the place

8/10

Excellent

24 Jan 2026

Kimberly

Quick progress for check in

Leisure Partner

2/10

Poor

16 Jan 2026

Miriam

The worst place I have been. Booked a two double room and was told at 8pm when we arrived that this type of room wasn’t available. My friend and I were offered one bed to share. Since it was late we couldn’t really refuse. The

10/10

Exceptional

23 Dec 2025

Zarecia

clean room only thing is they should serve breakfast

2/10

Poor

02 Dec 2025

Breona

Roaches, dirty and no accommodations once informed

Leisure Self

2/10

Poor

01 Dec 2025

Breona

Roaches

Leisure Self

2/10

Poor

01 Dec 2025

Breona

Room very dirty and had roaches. There was a roach in my drink yesterday but I thought maybe it was the restaurant I ordered from till just now 12/125 at 3:40am. I just turned on my lights to go to the restroom and it’s roaches all on my cup!

Leisure Self

2/10

Poor

28 Nov 2025

Tequilla

There were bugs in my room. I left immediately and requested a refund.

Leisure Self

6/10

Pleasant

17 Nov 2025

Joan

Good

6/10

Pleasant

13 Nov 2025

Booker

Room was clean but had roaches

4/10

Poor

07 Nov 2025

Tela

Dirty, uncomfortable, noisy

Friends_and_family Family

10/10

Exceptional

01 Nov 2025

Dianne

Great spot to stay for an early morning flight out of Atlanta. I would return!

Partner

2/10

Poor

18 Oct 2025

Jamie

We left the property. The hotel was very dirty. The room they gave us was occupied by someone else. We did not feel safe. We left immediately.

Leisure Family

4/10

Poor

17 Oct 2025

jayla t

The room smelled like mold , the carpet was dirty, the bed sheets skirt had a stain on it.. there was unknown black spots on the walls by the fridge… there was no other room available. I request a two bedroom a month in advance

Leisure Family_with_children

4/10

Poor

17 Oct 2025

Anthony

The building smelled, and the carpeting was dirty. The first room I was given had no TV. The second room didn't have a chair. I asked for a refund and left.

Friends_and_family Family

2/10

Poor

03 Oct 2025

Jimmy

That hotel is very terrible, unsafe and dirty

2/10

Poor

02 Oct 2025

Dorothy

Only 1 lamp works and the bathroom light so it wa dark no iron

2/10

Poor

27 Sep 2025

Oluwaseun

They need to sell that place

Family

2/10

Poor

26 Sep 2025

Cortina

No room available for me to check-in but was able to book room in advance

6/10

Pleasant

26 Sep 2025

kareda

The hallways smell terrible. I’m assuming it’s because the rugs look like they haven’t been cleaned since they got them. Now I was on the 3rd floor and I’m not sure about the other floors but it was absolutely nasty. I wouldn’t dare walk on that floor bare footed even with socks on. The customer service was a 10 out of 10. Makayla was amazing and very nice. The bed was clean and comfortable. The bathtub needs to be upgraded but clean. Overall I rate this stay a 6/10

Partner

6/10

Pleasant

25 Sep 2025

Melissa

The 2 ladies I mainly dealt with at the desk were AMAZING! The room, however, was terribly humid at night, and I encoutered a couple bugs in the bathroom. When I accidentally took garbage to the wrong receptacle, the GM, who saw me head the wrong way, instead of just stopping me, followed me, and then proceeded to tell me where to go, after I'd already put the trash in that can. Not okay. Its never okay to follow a woman like that. I was not happy. When he came to my room about the air, I told him I was fine, and I wasn't comfortable with a strange man coming in my room while alone. He gave the \"I'm the GM\" excuse as a mark of safety. Women have heard that

4/10

Poor

22 Sep 2025

Ronald

The property was not what I expected or what was advertised

Business_and_leisure Self

6/10

Pleasant

13 Sep 2025

ANISHKA

Kitchen but no dishes? I only booked because of the kitchen.... But never got to use the stove since there wasn't pots and dishes and three microwave was severely rusty!! If you paid for the kitchen you expect some dishes to be accessible!!! Tourist aren't travelling with pots, pans and dishes!!!
Washer and dryer are too expensive!

Worst extended stay over ever visited.

Leisure Friends

10/10

Exceptional

05 Sep 2025

Andres

Very friendly staff and they responded very accurately and gentle

Business

10/10

Exceptional

02 Sep 2025

David

Great staff, no complaints.

Business_and_leisure Self

10/10

Exceptional

02 Sep 2025

Shanita

Easy checkin
Friendly staff
Very clesn rooms

Self

10/10

Exceptional

25 Aug 2025

Shaanon

Thx

It was a nice stay for the money

2/10

Poor

24 Aug 2025

Tiffiney

The young lady at the desk kept a positive attitude. We ended having to change rooms twice. The first room the bathtub was dirty. It looked like someone shaved their whole body in there. The second room was really nice and the toilet stopped working. We talk to the young lady at the front again and she tried to get the toilet to work but she said she had no choice to move us again. We moved to room 132. We went to our event and came in about midnight. I woke up about 10:00 and tried to call the front desk to get an extension and te recording came on that the front desk personnel was unavailable. I called back and received the same message. I then called the phone number listed on the phone in the room and received a live lady. I asked her if I could get a late checkout and she said the latest checkout she could give me was noon. I thanked her and we hung up. We were in the process of getting ready to leave the room anyway but just wanted some cushion time. The phone rings in the room and I answered it, the young lady simply wanted to know when we were leaving and I told her I had called and received a noon late checkout. She tells that I couldn’t have called and spoke to anyone because she was the only one on duty. I saw well my husband heard me call and speak to someone. She was persistent that I couldn’t have spoken to anyone and we would need to be out the room by 11:30. When we get everything packed up and I get the desk I asked immediately for the manager number to repor

Business_and_leisure Partner

10/10

Exceptional

24 Aug 2025

Brianna

Very clean , the housekeeping was very sweet she helped as needed. Also the ladies at the front desk was very Nice !! I will definitely book again

Leisure Self

8/10

Excellent

23 Aug 2025

Tmarcus

Distance between this facility and popular restaurants is less than a mile … convenient

4/10

Poor

18 Aug 2025

Rochelle

No breakfast. No attendant available.

Business

8/10

Excellent

14 Aug 2025

Ed

The property could use a deep cleaning, but it was reasonable for the price.

Leisure Self

2/10

Poor

09 Aug 2025

Mary

There was nothing appealing about this property. You walk in, there's an old musty smell, people staying there walking around in pajamas and head bonnets. There should be a dress code for eveyone staying in any hostel or motel.

Leisure Partner

8/10

Excellent

31 Jul 2025

Alex

A good place to stay

Overall, it was a good stay. The only two things we didn't like were that the elevator didn't work. My wife is asthmatic, and it was difficult for her to take the stairs to the third floor. The other issue was that the front desk was closed from 10:00 PM to 9:00 AM. The staff was very friendly and attentive.

Friends_and_family Family

2/10

Poor

30 Jul 2025

Christopher

This place charged me $100 for deposit and received the room and is smelled like cigarettes. As soon as I checked out they refused to refund me back my $100 deposit and say that we have to charge you $100 for smoking fee. I don’t even smoke. This place is scamming you for your money. I advise everyone to please stay away from this place. Horrible service and they blaming you to still $100 from you.

Business_and_leisure Self

2/10

Poor

28 Jul 2025

Jasmine

Don’t be cheap like we were! Never again!

Horrible smells as soon as you walk through front door. We stayed out the room at day Saturday just so we didn’t have to smell the odor. No shower curtain. No towels, no housekeeping. Locals live here as their house so they are walking around all night. Very sketchy! I would not recommend. Don’t be cheap like we were. Pay the extra $100 to stay somewhere with amenities and staff.

Business Family

4/10

Poor

28 Jul 2025

Faith

The elevator was broken and the room had an Oder, and no shower curtain. The staff was nice

2/10

Poor

21 Jul 2025

Bryan

To start off, the elevator is broken. The look in my eyes convinced her to put me on the ground floor. I get in my room and sit on the bed to take my shoes off and I immediately slide into the middle. The bed was broke. After 6 hours on the road, I was too tired to go back to the front desk. The fan in the bathroom did not have a cover, there wasn't a chair for the computer desk. If you park in the back, you have to walk around to the front to gain entry. I stayed at this hotel 2 years ago and it has totally fallen in disrepair. I use the Extended Stay often and this was by far my worse experience. Totally disappointed

Leisure Partner

10/10

Exceptional

18 Jul 2025

Tmarcus

Walkable restaurants, literally right across the street , high end restaurants and traditional fast food restaurants all in one area

Leisure Family_with_children

2/10

Poor

17 Jul 2025

Xavier

Not good

4/10

Poor

16 Jul 2025

Moises

Won't stay here again.

The room was clean, but there was no shower curtain. The front desk was closed and had a bodega type metal gate. There was no place to leave the room key. Room was gloomy with no art work on walls (nothing-plain). Look very old and seems like there's people living there. Strange. The front desk person was very nice although he was having a telephone conversation on his cell.

Business

10/10

Exceptional

09 Jul 2025

Tmarcus

even though this area has everything you can think of, the Home refrigeration , full top stove , and the full kitchen in the room is what makes this property home outside of home …. Perfect for me since I’m managing diet ( !! receptionist desk closes but for convenience this property keeps a person on duty to 24/7 for guest even with doors locked

Business_and_leisure Self

4/10

Poor

29 Jun 2025

Erin

Claimed they didn’t have a room at first even though we had a reservation. The room smelt like cigarettes so bad. There was no trash can in the room and there was someone else’s hair in the floor of the bathroom.

Leisure Partner

10/10

Exceptional

15 Jun 2025

Charles

I always have à pleasant experience with ESA - Facilities, Staff, location- great!!

Business_and_leisure Self

10/10

Exceptional

15 Jun 2025

Charles

The convenience, location and staff are exceptional!

Business_and_leisure Self

10/10

Exceptional

14 Jun 2025

Nelly

Amazing

10/10

Exceptional

08 Jun 2025

Charles

I'm very pleased with the facilities and staff.

Business_and_leisure Self

4/10

Poor

22 May 2025

Deborah

No amenities, only a bar of soap. Shabby condition of room, only a very squeaky office chair for sitting at table, the other person must sit on the bed or eat standing. No cutlery, mugs, etc only 2 very small very thin plastic cups. Only one side of bed has a reading lamp. Not what I was expecting.

Leisure Partner

10/10

Exceptional

16 May 2025

Shawn

Good sleep quiet

Partner

2/10

Poor

12 May 2025

Shaun

Safety/cleaning yourself

This wouldn't be a choice if I had known what i know now! No towels no nothing that is expected with a normal stay. 1st room wasnt safe the door didnt lock. Then the 2nd room i got not a clean towel to save my life wouldn't recommend.

2/10

Poor

05 May 2025

Margaret

Very disappointed

This was the worse stay I have ever experienced. I will be calling to report all of the issues I encountered because it’s too much to type in this small space. Although I will say the lady at the front desk was very friendly and very apologetic for all of the issues this hotel has.

Friends_and_family Family

6/10

Pleasant

26 Apr 2025

miqui

not bad

Business Friends

4/10

Poor

26 Apr 2025

Kimberly

Not worth the money. Broken and missing furniture. No amenities, key card system requires me to rekey the card everytime i left my room. I was very disappointed. I used to love extended stay but it definitely is not what it used to be.

Business_and_leisure Pet

10/10

Exceptional

23 Apr 2025

David

Staff is great. Mimics all the online reviews, no real complaints.

Business_and_leisure Self

8/10

Excellent

20 Apr 2025

CARLA

Friendly people was able to assist and everything that I needed

Leisure

6/10

Pleasant

04 Apr 2025

KIMBERLY

not what i expected but it was ok

not what i expected the elevator was broken. no chair for desk area. sheets appeared dirty so i as for a fresh set.
had to pay 100 deposit. could not extend because i booked through 3rd party but all other hotels allow me to make new reservation and ad it to room im already in. i give it a few stars because check in was excellent the tall slim guy went above and beyond to make sure i could get a 1st floor room due to knee injury the place was quiet so i loved that

Self

2/10

Poor

30 Mar 2025

kendal

I did not stay the rooms smell like smoke

Business_and_leisure Partner

8/10

Excellent

25 Mar 2025

Armin

Good Price and cold storage.

Leisure Self

10/10

Exceptional

23 Mar 2025

NH

Loved it

10/10

Exceptional

22 Mar 2025

Robert

Great

Leisure Self

10/10

Exceptional

16 Mar 2025

Tennell

Very quiet

Leisure Partner

4/10

Poor

04 Mar 2025

Chanthear

UMMMM......

Upon check in, received keys to a room where lights did not work, swapped out for another room where bed was not made and unfinished. Third and final room had a broken chair and remote to tv was taped and battery was leaking acid. To make this more an unpleasant stay, you cannot get in after hours, the key swiper was broken. You had to call and request entrance. I felt like a child with a curfew. Locked out after 10pm.

Partner

10/10

Exceptional

25 Feb 2025

Shantil

Great staff

The stay was wonderful. The front desk staff was very nice and everyone was smiling so it made me smile instantly.

4/10

Poor

27 Jan 2025

Robinawitz

Simply put, the room had a smell that would not go away. Appears that the stove top burned and stunk up the entire environment and/or atmosphere. The laundry room was nice and convenient but limited everything else. I didn't see ice machine breakfast. Customer service in the morning for a receipt - office was locked just different.

Business Self

2/10

Poor

22 Jan 2025

Benita

Update your information

This is the first extended stay ever where the kitchenette was not the kitchenette had to go out and buy pots and pans plates cups and silverware and cooking utensils.....had to take my own trash out because housekeeping does not pick it up if you sit it outside the door like most hotels do..... And they was willing to sell less pots pans dishes with none available so that had me confused so I had to go to Walmart..... Microwave was dirty could not use it to reheat food and let the front desk know and no they did not change it out or come clean it

Friends_and_family Family

10/10

Exceptional

22 Jan 2025

Jason

Very good

6/10

Pleasant

20 Jan 2025

Tashanda

Mediocre

My room had no chairs and the dresser and Tv was leaning forward the hotel had nothing it advertised the microwave was dirty and rusted inside I am outside of the hotel. There was cigarette butts and dog poop everywhere.

Business Family

8/10

Excellent

16 Jan 2025

Ruquraiyah

The hotel is dated and needs some upgrades, I guess you get what you pay for. My key wouldn't work and I was locked out. Other than these hiccups my stay was pleasant.

Business_and_leisure Partner

6/10

Pleasant

11 Jan 2025

Wayne

Area was safe, property well lit. Staff very friendly and courteous. 2nd floor hallway smells of cigarette smoke. Our room had a residual cigarette odor that didn't go away. It was in our clothes when we left. Small roaches in kitchen and bath area. Beds were comfortable, central air / heating was good. Kitchen utensils, plates, pots, etcetera are available for a fee. Thank you goes to the ladies behind the desk.

Family

2/10

Poor

11 Jan 2025

Agustin

The most terrible experience. After a long day of cancelled flights and getting another one the nex day, all I wanted was a place to rest. I did the boking and it did not say anywhere on the site that check-in was until 10pm. When I got there, the hotel is quite far from the airport and when I got there the lobby was closed with no other alternatives to check in. I had to go back to the airport and spend the night there at the gate. I know that when I did the reservation it said “non-refundable” but I want my money back for the missing information and the terrible experience. Even gave me a bad image about the city of Atlanta.

Self

8/10

Excellent

21 Nov 2024

wesley

We stayed there b/c the hotel we had reserved had problems before we checked in & we needed to stay somewhere else & the Extended Stay was available. Our room was clean & tidy & worked well for us in that we were only there for 2 days.

Partner

2/10

Poor

09 Nov 2024

Matthew

Property manager is a liar and has a bad attitude. I wonder why the staff has no manners and treat guest the way they do. Don’t waste your money booking staying here. Once you walk into the lobby you smell marijuana. It is the Dumps ran by the Dumps. My opinion

Self

10/10

Exceptional

28 Oct 2024

Brittani

Manager was very nice and helpful after Expedia over booked them.

Leisure Friends

10/10

Exceptional

15 Oct 2024

Fredrick

I liked the fact that the Staff at this hotel was pleasant, helpful, hospitable, and welcoming. I'd recommend this hotel to anyone.

10/10

Exceptional

12 Oct 2024

james

Nice place.

Business Self

10/10

Exceptional

11 Oct 2024

Everald

Good

6/10

Pleasant

03 Oct 2024

Verified traveler

The front desk was not friendly or helpful at all

Friends_and_family Family

2/10

Poor

18 Sep 2024

Candy

Bad experience with cleaning

Room had a bad smell and the tub was nasty and floors was filthy

Self

2/10

Poor

08 Sep 2024

Verified traveler

The room wasn’t clean and it smelt terrible

Friends_and_family Friends

2/10

Poor

03 Sep 2024

Sheila

Receptionist was very friendly. She was doing laundry and waiting on the desk at the same time. A police car with flashing lights was parked outside hotel all night. Property inside and out were extremely filthy dirty. Carpet was dirty and worn. Bathtub was dirty and stopper from sink was laying on counter with dirt and hair in it. It gagged me. Bedding looked clean and that is the only reason I stayed as I was exhausted. I would not recommend this hotel to anyone

Leisure Pet

10/10

Exceptional

19 Aug 2024

Anthony

Staff is nice and rooms clean

Business_and_leisure Self

6/10

Pleasant

17 Aug 2024

James

The rooms were big and had a small kitchen, but the bedding was minimal without a bedspread or pillowcases. There was no shower curtain.

Leisure Self

10/10

Exceptional

15 Aug 2024

Mark

!

2/10

Poor

15 Aug 2024

Mark

Arrived and checked in with front desk master key. Left in morning and returned to find all door in accessible. Front desk frantic. Blamed corporate for not answering phone. Called fire and police. Police responded but said nothing they could do. My medicine locked in room. Desk manager said we can break window. But lucky another guest had a few coat hangers which he rigged to slip under door and unlock. I gave him $100 for his help. Checked out early but was still charged 2 nights. Desk manager was great, under the circumstances. Corporate support? “Your Fired!”

Business

8/10

Excellent

14 Aug 2024

Linsey

Comfortable

I had an issue with my key and i was locked out my room for a hour and half but overall besides that everything was good

Self