Name: Staybridge Suites Amarillo-Western Crossing By IHG
Address: 36 Western Plaza Dr, Amarillo, 79109, US

8/10

Excellent

15 Jul 2026

Corey

Good hotel located out of town next to a petrol station. Very good options at the buffet breakfast and a nice pool.

Friends_and_family Family

2/10

Poor

14 Jul 2026

Karen

The room smelled like urine and when I mentioned it to staff they indicated it was the only room available. The mattress on one bed seemed to be the main cause of the smell so we both slept uncomfortably in the second bed.

Family

2/10

Poor

11 Jul 2026

Janella

This was a HORRIBLE experience. The first room they gave us, there was a man inside and the staff had no idea who he was! Then they moved us to a room where the TV didn't work, the towel rack was ripped off the wall. The staff acted annoyed most of the time, the pillows were flatter than a pancake. Pool was nasty, hot tub broken and filled with nasty water. DO NOT STAY HERE!!!!!

Family_with_children

6/10

Pleasant

20 Jun 2026

Branden

Weird smell in the 4th floor hallway… My room had a faint cigarette smell with a tinge of perfume and regret. Probably will stay elsewhere when I come back.

Self

2/10

Poor

17 Jun 2026

Walter

First off, booked room was not ready when it was supposed to be... they did not have a cleaning crew on duty to clean our already paid for room. Front staff did what they could to get us a room after a 1000 mi trip. They ended up providing us 2 queens and not the king bed which is fine. Going to the assigned new room there was broken furniture in the halls on the second floor the whole time we were there. We had to do laundry in the guest laundry room and the dryers are a complete scam. We did a small load and after running dryer on highest setting twice they were not even close to being dry and had to hang up in our room to dry overnight. Now, lets talk about the room! No shower curtain and the coffe pot was missing from the coffee maker. We had to line the floor with all the extra towels to keep the bathroom from flooding into another room. As for the day of checkout.... no notification to anyone in hotel that the elevator was out of service. We will never stay at this property again. I will tell everyone we know that travels through Texas or anywhere this franchise is located to steer clear and don't waste your money. Last thing, hire more staff and quit being a cheap manager also don't hide when a customer rings the front desk bell as you stand in lobby and act like you didn't hear it.

Partner

6/10

Pleasant

09 Jun 2026

Gwen

The staff was welcoming, room clean & comfortable but the property is showing its age.

2/10

Poor

26 May 2026

April

If I could have checked out and got my money back right after I checked in I would have.

I will say, the lady at the front desk was great. Super sweet and helpful and unfortunately I don't remember her name.

The surrounding area is kinda sketchy and so were several of the guests. I didn't feel comfortable staying here with children.

We stayed in a double room. Beds were made and towels were provided, but the overall room was disgusting. It looked like someone went in and did the bare minimum and left. Stains everywhere, dirty countertops, dishes in the dishwasher
and microwave.

Complimentary breakfast was ok.

Would choose to stay elsewhere next time. Hopefully management steps it up here.

Family_with_children

6/10

Pleasant

08 May 2026

jose

Breakfast was average nothing really negative to say. No ice machine available

Partner

2/10

Poor

26 Apr 2026

Nikki

The room was absolutely disgusting and when we brought it to the manager's attention she refused a refund. There was wads of hair in the bathroom, the shower doors had water stains like they hadn't been wiped after the previous guest. There were streaks of something that had run down the back of t h e bathroom door and spots that appeared to be blood. The toilet wasnt secure, when sitting on it, it rocked away from the wall, and the plaster was peeling off the walls. The kitchen faucet was loose and the wood on the furniture was full of huge chips out of it. We were afraid to stay and find out the condition of the bed, so we refused to stay and went to a Super 8 which ended up being 10x cleaner than this Staybridge. We routinely stay with Staybridge, but would not recommend this location at all for the price plus poor customer service.

Partner

6/10

Pleasant

19 Apr 2026

Karla

One of our rooms had ants.

6/10

Pleasant

10 Apr 2026

Christie

There was a dog that howled almost all day and some during the night. There were kids that woke up screaming and crying early in the morning and then continued to run loudly right above us. Between the dog and kids we did not get much rest. The walls are very thin apparently.

Partner

6/10

Pleasant

06 Apr 2026

Melanie

The pool was broken and breakfast was old the potatoes were dry and hard both days

2/10

Poor

22 Mar 2026

Desiree

The room was NOT clean. It was the grossest hotel room i have ever been in. There were dirty handprints on the wall, stains and sticky stains on the couch- overall rundown and dirty. I am surprised at the rating for this property- it deserves a 1 or 2 at best. TERRIBLE AREA AS WELL. I WOULD NEVERSTAY HERE. My family and i left as soon as we saw the condition of the room.

Family_with_children

10/10

Exceptional

21 Mar 2026

Diana

We really enjoyed the clean rooms and comfortable beds. Both spacious and ideally suited for privacy.

Family_with_children

4/10

Poor

16 Mar 2026

Michelle

We had bugs in our bathroom and lotion squirted all over the closet door. One of the dresser drawers would not stay shut. We also had to go to the desk to get batteries for our tv remote that didn’t work. Also good thing we checked our watch because the alarm clock was off by 1 1/2 hrs. Eggs were watery and tasteless. The bacon was the best thing

Partner

10/10

Exceptional

16 Mar 2026

Stephanie

Hot tub and pool were great for a relaxing time with the family.

Friends_and_family Family

2/10

Poor

09 Mar 2026

kristina

On our recent stay at Staybridge got the largest suite to accommodate our whole family in one area the couch and chair were ripped and stained something I didn’t feel comfortable sitting on. The curtains were stained the carpets were filthy. I don’t recommend this hotel to anyone and will never stay here again

Friends_and_family Family

10/10

Exceptional

22 Feb 2026

Melanie

Cleanliness and friendliness of the overnight staff

Family_with_children

10/10

Exceptional

19 Feb 2026

Raymond

Everything was great jacuzzi and breakfast

8/10

Excellent

04 Jan 2026

Pamela

Breakfast was a little cold for us being there at exact open time. Saw two bugs in bathroom, carpets and couch had several stains. One side of our bed made noise every time my husband moved. No towels in pool area. Pool looked cloudy.

Friends_and_family Family

6/10

Pleasant

01 Jan 2026

Grant

The bathroom was not in great condition. The door slide shut which woould have been fine if there was a latch but it was a standard door handle that does not close all the way or latch in any way. The tile around the shower was broken. The shower pressure was absolutely abysmal. Checking in took a long time. The pool was marked as closed for maintenance but then when we asked the front desk, they said it wasn’t and that someone must have put that sign up. After we got in the pool, a random person came and shut off the jacuzzi on us while looking at us with a scowl.

Leisure Partner

2/10

Poor

30 Dec 2025

Diomedes

Worst stay in history nasty bathrooms undone beds one towel water didnt drain no parking

Leisure Family

2/10

Poor

29 Dec 2025

Joe

Turned on the lights and roaches scattering in kitchen

Leisure Family

10/10

Exceptional

28 Dec 2025

Justin

Breakfast was fresh and clean area. My kids enjoyed sitting at the couch and coffee table to eat breakfast.
Caroline was very polite and welcoming.

Leisure Family

10/10

Exceptional

27 Nov 2025

Elsa

Food very good display

10/10

Exceptional

25 Nov 2025

Michael

Xxx

Friends_and_family Family

8/10

Excellent

10 Nov 2025

JAMIE MARIE

This is the BEST BREAKFAST! Lots of fruit! We loved it! I wish every hotel was like this one for breakfast. I miss the Texas shaped waffle!

It’s also nice to walk for pepper steak and tiger shrimp at Lemongrass wok & pho for dinner.

However, rooms facing the front parking lot of sooooo loud! Plus the lights are so bright even with the curtains. The bed was ok. The hotel is really starting to get old and dated. I would stay here again if I could get a room facing the back. Staff is great.

Leisure Friends

10/10

Exceptional

03 Nov 2025

Ruben

The rooms were perfect. We checked in around 7pm and the lady who assisted us was very friendly and very helpful! It was a nice quiet pet friendly stay and we will def be back.

Friends_and_family Family

10/10

Exceptional

23 Oct 2025

todd

great staff,great stay!

8/10

Excellent

23 Sep 2025

John

The room was okay, there were some issues, the furniture had a lot of surface wear, the bed had pieces broken on the end. I noticed some mold in the shower and there were stains on the carpet and the desk chair.
There was a problem with the hotel Wi-Fi, it would work at times and then stop, other times, you couldn't connect at all. The kitchen sink wasn't maintained and it overflowed. This down to the waste disposal being disconnected and the overlow bin not being emptied.

10/10

Exceptional

23 Sep 2025

Glenda

Staff was Excellent & breakfast was delicious.

Leisure Family

8/10

Excellent

21 Sep 2025

Lynne

Good location close to the freeway and restaurants

Clean room, helpful staff, good breakfast. We only stayed one night as we were driving cross country. Good location close to several restaurants and easy freeway access.

Partner

10/10

Exceptional

21 Sep 2025

zana

Great

10/10

Exceptional

18 Sep 2025

Edith

The receptionists name misty she did a austanding job thank you.

10/10

Exceptional

14 Sep 2025

Gen

The guest laundry only had one working washer and dryer. The other appliances were out of order. I was unable to complete any laundry as expected during this leg of my trip. I needed to wait until my next stop to do laundry.

2/10

Poor

02 Sep 2025

Nick

Cancelled our plan to stay on our return trip. There is potential to be a great place, but in its current state I wouldn’t recommend. It was several little things: strong musty smell in the hallways, live cockroach in our kitchenette, dried spills on the side of the fridge, very cold pool temp, hot tub doesn’t have jets- just air bubbles come out, no bedding for the sofa bed or pillows, sheer curtains- the heavy ones are just a decorative panel, super bright light shines directly on the hotel all night long. We hung a blanket on one side as a curtain. Staff spoke kindly but were not quick to be helpful and they were either short staffed so the front desk lady couldn’t leave or she wasn’t interested in helping us when we asked for towels and bedding. Carpet felt grimy on my bare feet, I wore my sandals in the room.

Leisure Family

10/10

Exceptional

01 Sep 2025

Dennis

I had a great stay! Parking, Wi-Fi, and breakfast were all included, which made things very convenient. The room felt more like a mini apartment, complete with a kitchen and a full-size fridge—perfect for longer stays. Comfortable, clean, and well worth it.

Leisure Pet

6/10

Pleasant

24 Aug 2025

Sharon

Hotel was not up to Staybridge standard. What the heck is that smell? Our room smelled horrible. Not sure it was the carpet?? Only place that was ok was the lobby. Stayed at quite a few Staybridge. Seemed like some of the furniture was missing from the room.
Hotel had a flood on the main floor the night before. Returning to our room there were patrons in the hallway shaking their items out. Told us they opened the cabinet and quite a few roaches came out. Warned us to watch our room.
We were driving through on a road trip. We kept our things off the floor and headed out quickly the next morning.

Leisure Pet

8/10

Excellent

19 Aug 2025

frances

Good

8/10

Excellent

12 Jul 2025

Geraldine

Staff was nice, even went to get a luggage cart herself because none were available in the lobby. Another guest mentioned this is a common/frequent issue.

Leisure Family

2/10

Poor

09 Jul 2025

Verified traveler

Dirty carpet and weird smell in hallways. Didn’t expect Staybridge to be so bad. Very old hotel.

Friends_and_family Family

8/10

Excellent

05 Jul 2025

David

Clean, quiet and accessible.

Business Family

8/10

Excellent

05 Jul 2025

Martha

Like almost every thing but smells by elevator

8/10

Excellent

01 Jul 2025

Marie

Didn't like the sofa bed ended up moving the sofa mattress to the floor. Was not comfortable.

Friends_and_family Family

4/10

Poor

29 Jun 2025

Matthew

The property was very poorly maintained. Expedia sold us a room that the hotel didn't have, making check-in an inconvenience.

Leisure Family

6/10

Pleasant

28 Jun 2025

Charlotte

Staff was friendly, but there was a urine stain on the pullout bed and the sheets on the regular bed were stained with what appeared to be blood or something. Would have been good if it weren’t for the dirty stains on everything, staff didn’t seemed concerned when we told them.

Friends_and_family Family

8/10

Excellent

26 Jun 2025

Richard

Breakfast was a cut above.

Business

10/10

Exceptional

23 Jun 2025

Joseph

Quick check in very clean.Pool was Big My son enjoyed it definitely stay here again

Leisure Family

6/10

Pleasant

22 Jun 2025

Jennifer

Lobby looks great. Amazing breakfast buffet. Room was very dirty. Hair in the bed sheets that was long and black so clearly not anyone in my family. Walls in room were very dirty. Need to be cleaned and repainted.

Friends_and_family Family

2/10

Poor

22 Jun 2025

Melanie

Trash all over the lobby
Room was covered in bugs and stains on floor couch all over
Walked in room walked right back out
Smoke and drug smell
People there were acting very weird
We got out told them we would not be staying was not safe and was not clean very dangerous place.
We need a refund we did not stay would not recomend

10/10

Exceptional

21 Jun 2025

Catherine

Friendly staff and very clean - rooms and common areas.

Leisure

6/10

Pleasant

16 Jun 2025

Fred

Checked in at 5pm, no accessible room available. This gave me limited use of the bathroom.

Leisure Family

6/10

Pleasant

08 Jun 2025

Fred

Orange juice was80% water, fruit had been frozen

Tiles in the bathroom were cracked and several were missing.

Leisure Family

8/10

Excellent

05 Jun 2025

Maureen

Nice helpful staff; clean and comfortable. Too late for the happy hour but looked good. Fitness room had no towels or cups for water but well equipped.

Partner

10/10

Exceptional

26 May 2025

John

I would have liked fresh towels for the days I was there, had to get fresh ones from the front desk

Leisure Self

10/10

Exceptional

26 May 2025

Lori

Great hotel.

Great clean hotel and the location was perfect.

Business Partner

6/10

Pleasant

02 May 2025

THOMAS

Great location. The breakfast is fantastic. Easy to walk to delicious Lemongrass for dinner. Easy to park. But the room is falling apart. I couldn’t open the microwave easily and it wouldn’t even heat up my stuff. The furniture is old and blah. Needs a major update.

Leisure Family

10/10

Exceptional

02 May 2025

Bill

We were only there for a layover on a way home from Colorado Springs. It was very comfortable, had central air which is not common, and the hot breakfast was impressive.

Partner

6/10

Pleasant

02 May 2025

Jeremy

Hotel was fine. It had everything we needed for a 1-night stay. However, the sofa pull-out bed didn’t have any linens and it was covered in food when we opened it. When I called downstairs to report it, I was offered a set of linens. When I pressed the lady at the desk, because the there was a ton of left behind food that needed to be cleaned up first, she sighed heavily, like I was a burden that her cleaning people didn’t do their job and told me to come downstairs and she would put me in a different room.
The second room was better and it was not dirty and the room was slightly larger as well. The customer shouldn’t feel like they are a burden to the front desk because I refuse to put my kids on a sofa bed that was covered in a previous customers food. Good place to stay but check how clean the sofa bed is and surrounding areas before settling in for the night.

Leisure Family_with_children

10/10

Exceptional

23 Apr 2025

Verified traveler

Great pet friendly hotel

This is the second time staying at this hotel. Location is great, just off the highway, but not so close the traffic is bothersome. They are very pet friendly. I especially like the spacious one bedroom suites, which have a very comfortable seating area and seperate bedroom where you can close the doorand not be bothered. Will definatly be staying h we re again

Partner

2/10

Poor

20 Apr 2025

Matthew

Poor

The room was terrible food tray was never cleaned up from under the couch pee stain still on the toilet seat , beer bottle cap were laying around everywhere the pillow had stains the hair dryer was off the wall with exposed wires, I wasn’t satisfied, not only that, there was no clean towels replaced. We went to Walmart to get clean towels .. no good customer service from hotel staff the least they could’ve done was put us in another room or try to fix errors ..we also emailed the hotel manager he/she wasn’t on site an he/she never replied back to our email.!

6/10

Pleasant

18 Apr 2025

Jackie

Property and staff were nice. Liked the happy hour option and free breakfast.

Leisure Family

8/10

Excellent

14 Apr 2025

Jay

Good property.

Leisure

8/10

Excellent

30 Mar 2025

peggy

Shower went ice cold in the middle..

6/10

Pleasant

29 Mar 2025

Verified traveler

Unprofessional front desk

StayBridge Suites does a good job. The hotel was clean.
It's older so, a few minor things. The towel rack was broken off in our room. Upon requesting the room at the front desk, the man wasn't professional & a bit short. i simply explained that I couldn't seem to get my points on my ipad in the car. Before I could ask if he could do that from his computer... he said \"well, that isn't our fault.\"
I knew it was my fault. I wondered if he could simply pull up my member number. Not the hospitality I expected.

Other than that, we were only there for a few hours - one night stay.

Business Partner

10/10

Exceptional

26 Mar 2025

Chari

Everything went great

Business_and_leisure Family

10/10

Exceptional

23 Mar 2025

Venessa

Texas shaped waffles

Other than the high price for a nights stay...the hotel was very nice. Overall the room was nice. With the exception of the cushions on the ottomans that were dirty, the room was pretty clean. Beds super comfortable! Best sleep ever! The best part was breakfast. They had a great variety of breakfast foods including a fruit & yogurt buffet. Kids liked the Texas shaped waffles with whip cream & sprinkles. I liked the pop machine!

Friends_and_family Family

10/10

Exceptional

19 Mar 2025

Annette Sierra

Good stay

Good place for a good night stay. My family of 4, 2 teens and 2 adults stayed here. Has a nice gym with good equipment, laundry facility,pool and lounge. The rooms are good size, living area couch turns into bed then the room has 2 queens. Kitchnette has sink, fridge ,cooktop. I recommend!

10/10

Exceptional

18 Mar 2025

Hailey

We love this hotel for a quick stay when driving though Amarillo! The staff is super friendly, rooms are spacious, affordable pricing, family friendly and both times we have been they have served a complimentary dinner & had a “social hour” with complimentary beverages!

Their breakfast is also very good- lots of options! We will be back here anytime we’re in the area!

Leisure Family_with_children

10/10

Exceptional

18 Mar 2025

CHAKRAPANI

Room is spacious.

8/10

Excellent

17 Mar 2025

Carlos

N/a

10/10

Exceptional

17 Mar 2025

Carlos

The bed are very hard to sleep on it

Leisure Family

4/10

Poor

17 Mar 2025

Melanie

Hot tub water was brown. Staff was knocking at my door at 10:00AM when checkout at 11:00AM.

10/10

Exceptional

15 Mar 2025

Lamberto

Excellent Hotel

We stayed at one of the newly renovated rooms on the 15th floor which was a refreshing change compared to pre-renovation. A huge TV was now in place as well as a nicer and what seems like larger fridge. The bed and pillows were extremely comfortable. The room was exceptionally clean. The person who checked us in was super-friendly and engaging.

Partner

10/10

Exceptional

11 Mar 2025

Janice

It was clean and quiet for the brief time we had to spend.

Business_and_leisure Family

10/10

Exceptional

21 Feb 2025

Chris

Nice environment

Leisure Partner

8/10

Excellent

19 Feb 2025

Brian

Location location location

8/10

Excellent

18 Feb 2025

TINA

Staff was very friendly. Hotel was a bit run down but still a good deal for our family to have a two bedroom suite. Furniture was worn and stained but other than that room was clean. Breakfast was really good.

Friends_and_family Family

10/10

Exceptional

18 Feb 2025

Elizabeth

Good for the price

Partner

10/10

Exceptional

16 Feb 2025

Alexandria

Definitely going to stay there again the next time we visit Amarillo!

Leisure

6/10

Pleasant

01 Feb 2025

Kiana

Bed bugs likely exists here. The furniture looks like the pictures but its current condition doesn’t. I couldn’t sleep all night. Never again.

Leisure Family

2/10

Poor

27 Jan 2025

Verified traveler

Bugs and break ins. Disgusting.

Got in super late. Put the kids to bed to then see not just one bug. But one roach and another that looked like a tick or a bed bug. Then all the dead bugs under the sink.

I could not believe how gross. Clearly not cleaning the rooms properly. Can’t even sweep?

Also found prior tenants sick in the closet so no ones looking anywhere for mess.

Oh and we woke to that morning to our cars back glass being shattered. . And right outside the front doors. Just have really never had such a bad experience. Especially for $150/night…

Friends_and_family Family

8/10

Excellent

26 Jan 2025

Deanna

Okay

Beds are older and super hard

Friends_and_family Family

10/10

Exceptional

20 Jan 2025

Gabby

They had a little buffet bar and fountain drinks!

Pet

10/10

Exceptional

19 Jan 2025

Steve

Great,clean room!!

Leisure Partner

6/10

Pleasant

18 Jan 2025

Scott

Average experience. Good breakfast, pool closed for remodeling, coffee pot had broken lid, hide-a-bed with nothing to make it up with. Good hot water and nice shower. Broken picture off the wall leaned up against the wall. Probably try somewhere else next time.

Leisure Family

2/10

Poor

31 Dec 2024

Daniel

we killed a dozen roaches in our room and found roach poop on the bedding. Disgusting, will never stay here again.

2/10

Poor

24 Dec 2024

Debra

The walls had dirty marks everywhere. The mattress on the pull out sofa had a lot of stains that looked to be dog related. There wasn’t any bedding for the sofa bed in the room. Unsanitary.

Leisure Family

4/10

Poor

02 Dec 2024

Verified traveler

Would not recommend

Very disappointed with our stay. We checked into the hotel in the late evening after a 9hr drive, unloaded our bags and were getting ready for bed when we discovered the fitted sheet had faint blood stains. We immediately contacted the front desk and spoke to the sales manager who provided us with a replacement sheets. Unfortunately when we went to replace the sheets we discovered that the pillow top cover also had what appeared to be a recent blood stain indicating that none of the bedding had been recently replaced. At that point it was quite late and we had already unpacked so we decided to just remove all of the old bedding including pillow cases and use the sheets we got from the front desk to sleep that evening which we were barely able to do after all that and to top it off the walls of the room were so thin that we could hear the couple in the next room. Also there was a large flood light right outside the bedroom window that came in through the top of the curtain lighting the room. The next day we called the front desk again speaking to the general manager who sent a maid to replace the bedding and clean the room. The maid further confirmed the blood stained pillow top and sheets as well as finding urine stains. Unbelievable! The maid gave the room a thorough cleaning and apologized for the issue even though it wasn't her floor. After that there was absolutely ZERO follow up by management nor any offer to compensate us for the terrible first night.

Partner

8/10

Excellent

02 Dec 2024

Verified traveler

Great hotel.

The room was great and the hotel breakfast was also really good. The only problem we had was that the pool was being refurbished. If that is something you was looking forward to using, check and see about its status before booking. We will stay here again.

Friends_and_family Family

4/10

Poor

01 Dec 2024

Ashlie

I liked the convenient location and the sitting area leading to the pool. A few of the staff were friendly; greeting us with a smile in the hallways as we passed.
The floors were stained throughout the common areas and our suite. None of the soaps or toilet paper were refilled before our stay. The lemon water in the dining room was not refreshed during the time we were there. Our towels had different types of hairs stuck to them from previous guests. One of the bathtubs pooled and drained very slowly. Also trash sat outside of the elevator for at least a day on our floor.

Leisure Family

10/10

Exceptional

25 Nov 2024

Itssel

Great Stay

Stopped here as a halfway point for a long road trip and the area is calm and clean. We had our dog and theres a deposit, but i assume that's for cleaning even though there was some stains on the carpet when we arrived to our room.

Friends_and_family Family

10/10

Exceptional

20 Nov 2024

Danny

Very nice..plenty of space at a good rate…stayed here before and will again!

10/10

Exceptional

07 Nov 2024

Carmen

Check in and lobby all great --- lobby attractive and full of extra hospitality offerings on the day we arrived. Room large, love full for-real kitchen facilities. Beds very comfy.

Leisure Partner

2/10

Poor

27 Sep 2024

Joshua

I don’t have a single good thing to say about this property. I made the reservation because it was a suite with two queen beds and a sleeper sofa, which was intended to accommodate three friends traveling together. The sleeper sofa. OMG. The mattress was absolutely disgusting and the feet was higher than the head. I figured I’d just make the best of it since we were exhausted from traveling, but found out there was no bedding for the sleeper sofa. The lady at the front desk said she had “no access to housekeeping” supplies, yet offered only a sheet to cover the mattress and a pillow cover. Unacceptable. These mattresses need to be covered, if they were they wouldn’t be so nasty with obvious urine stains. I ended up sleeping on the top of the sofa and it was so broken down and uncomfortable, I wasn’t able to get more than a combined hour of sleep. The lady at check in was very rude and inconsiderate and offered no solution. She was too busy flirting with some man. Upon check out, I tried to express my irritation and was basically told “too bad”. The room was nasty, pubic hair and dust on the back of the bathroom door, dirty fingerprints and even a booger on the wall by thermostat. Sink was dirty. Only two towels available. Outside of all of that, the way I was treated for requesting appropriate bedding was completely unacceptable. Front desk staff at check in and check out were the most unprofessional and lazy rude staff I’ve ever experienced. Never again.

Leisure Friends

4/10

Poor

22 Sep 2024

Cecilia Yvonne

We checked in late night around 2am so first thing when we walked in the room and turned the lights on full of cockroach, had a nasty odor. It didn't look nothing like on the website 😕 😐 very disappointed. We canceled and left

Family

2/10

Poor

22 Sep 2024

Arnoldo

The room had cockroaches in the sink by the burners and fridge also one of the beds was not even made right.

Business_and_leisure Family

8/10

Excellent

27 Aug 2024

Rodney

Stay Only if you Must.

Pretty uneventful. The facility is extremely tired for a Staybridge. Lots of dings and cracks in the wall, several horrendous carpet stains, filthy and worn cutlery, etc. We’ve stayed primarily at Staybridges throughout our travels around the US and generally speaking, Staybridges are outstanding and pristine. Unfortunately this one is in dire need of updating and cosmetic repairs.

Business

10/10

Exceptional

22 Aug 2024

chris w

Clean quite and comfortable. Bed was great and sheets where soft. Friendly staff.

10/10

Exceptional

14 Aug 2024

Joshua

Great room

Very clean and spacious