Name: Days Inn by Wyndham Amarillo East
Address: 1701 I-40 East, Amarillo, 79102, US

6/10

Pleasant

20 Jul 2026

Peggy P

Elevator to 5th floor worked great. Room was clean. Bed fairly comfortable. Commode was very low, like at an elementary school. Air conditioner blew loud, but worked. Woke to the sound of the dumpster being emptied before 6am. The pool was ok, not very clean or maintained, like swimming in a clear stock pond minus the fish. The IHOP next door had good food. Ample items at this hotel breakfast area. Many workers in the area stay here. Smokers out the door to the back parking lot and pool. A small dog wrapped in a blanket with some snack food by the side door. Police and ambulance arrived early morning for a male disturbance trying to get into rooms. Check out was easy.

Partner

6/10

Pleasant

13 Jul 2026

James

The hotel was adequate for my purposes of just catching six hours of sleep on a drive, but it is in need of a major refresh.

Self

10/10

Exceptional

11 Jul 2026

Jose.M

Everything normal. Would stay again

Friends_and_family Family

10/10

Exceptional

11 Jul 2026

Judy

If you want OVER THE TOP customer service,, you need to stay here!! After a very stressful day the front desk (Misty) took care of me!! I can't give her enough praise!! And it wasn't towards me! I was able to observed her with other customers and she made everyone feel good! It Was a VERY busy evening for her!! The room was nice & clean!! I will stay here again. They allow pets, the only tiny issue is not much space for the dogs to do their job. No Big Deal for all of the other Pluses!!

Self

6/10

Pleasant

04 Jul 2026

shirely

Not much of breakfast- waffle or cereal.

Family

4/10

Poor

01 Jul 2026

Zachary ,Brittany

Oh coming in I was not even acknowledged by the front desk for several minutes even with standing right in front of her, she was very lacking in communication and customer service overall, I booked a double queen room and on check in was gave a double room, when I went down to inquire about the room issue I was completely dismissed, as it was gave the impression the clerk was hoping I just didn’t notice and it was basically a “oh well” situation to her, the tv didn’t work, the hair dryer didn’t work the ac was struggling, the shower was also not the best and if you are over 5ft forget being under the shower head.
Overall just skip this location and go to another for the price that’s better.

Family_with_children

6/10

Pleasant

28 Jun 2026

Deborah

Upon reviewing with family members the rooms were not clean as should have been. My room was fine. Place was updated but not as clean as it could have been. I've stayed here more than once, but may choose to stay elsewhere in the future when in Amarillo.

Family_with_children

8/10

Excellent

22 Jun 2026

Elaine

Definitely too much noise! I understand the hotel is tight on the freeway but the windows were awful causing much noise from the freeway. It was also filthy. Someone had written “Help” from the dirt in the window. The hallway smelled like stale smoke. I endured four the one night I needed. Wouldn’t do more than that.

Family_with_children

6/10

Pleasant

22 Jun 2026

Cecelia

The room was clean, but an odor of pet urine was evident. Pet friendly has its downside. We had no pets.

We enjoyed a hot breakfast at IHOP next door, easily walking distance.

Partner

6/10

Pleasant

19 Jun 2026

Siva

Staff are friendly and close to restaurants

Friends

2/10

Poor

19 Jun 2026

Noemi

I booked a room at Days Inn by Wyndham Amarillo East and had a very disappointing experience from the moment I arrived.

When I went to check in, there was no one at the front desk. After waiting approximately 10–15 minutes, I went outside and found the customer service representative, Amanda, smoking. I had to notify her that I was waiting to check in. This immediately raised concerns about customer service and security, as anyone could have entered the hotel unattended during that time.
I was then informed that the room I had reserved had been rented to someone else. Amanda offered me a different room and stated that she had personally cleaned it. Before accepting, I asked to inspect the room. It was apparent that the beds had only been remade and that the linens had likely not been changed. In addition, I observed roaches crawling in the lobby area.
I spoke with the manager regarding these issues and was told that they sometimes rent rooms that have already been booked. This explanation was unacceptable and demonstrated a lack of regard for guests and reservations.
When I expressed my concerns about the overall customer service experience, Amanda accused me of harassing her. At no point was my intention to harass anyone; I was simply voicing legitimate concerns regarding the condition of the hotel, the handling of my reservation, and the level of customer service provided.
Overall, the experience was unprofessional, unsanitary, and frustrating. I would not recommend

Family

4/10

Poor

16 Jun 2026

Sara

The blanket and one of the pillows had stains, we had to go to the front desk to tell them our TV said it didn't have service and they gave us a different remote that \"might help\" (it had tape holding the batteries in, but did indeed help us turn the TV to the correct channel for hdmi), there was only 1 washer and dryer that took quarters but they didn't have a way to get quarters, our floor reeked of marijuana, and the free breakfast was the skimpiest I've ever seen.

Partner

10/10

Exceptional

14 Jun 2026

Bailey

It was a good stay! The parking was great!

8/10

Excellent

14 Jun 2026

Jonathan

Front desk people were great. Friendly and welcoming. The hotel was being used as a long-term residence for a bunch of construction workers, so that had some impact on the facilities.

The back parking lot and pool were an unofficial smoke lounge, so if you're sensitive to smoke, be aware. The halls tended to carry the smell too. My kids didn't feel comfortable going to the pool because of all the smoking.

Room was actually pretty clean. WiFi was spotty, but the cell network was down while we were there, so everyone had likely switched to WiFi / video calling.

Breakfast was good. They had some fresh fruit, waffles, toast, cereal, etc. And the staff minding the breakfast was helpful and courteous.

Friends_and_family Family

8/10

Excellent

11 Jun 2026

Diana

Good location for an overnight stay.

Family

10/10

Exceptional

09 Jun 2026

David

Great room for a reasonable price. Did not have time to check out the breakfast. But I would definitely stay there again.

Self

10/10

Exceptional

09 Jun 2026

tracy

The room was very clean. Good for a night stay.

Friends_and_family Family

6/10

Pleasant

09 Jun 2026

Sharnelle

Check in was easy. The front desk was friendly. There was a funny smell when entering and the trash was overflowing by the front door. I appreciate room service came everyday (stay was Friday-Monday), and they did a great job. Carpet could use a deep cleaning. Fire alarm went off the first night there for over an hour, and it took for guests to ask what was going on to be told that someone was messing with the alarm. The hotel was dated but not too bad to just sleep in.

Self

8/10

Excellent

08 Jun 2026

Ma Emilia

Staff was helpful. Some fixtures like sink paint was not properly finished yet. Some paint stains on the elevator too.

Family

10/10

Exceptional

02 Jun 2026

IVAN

Excelente opción

Self

2/10

Poor

29 May 2026

Jonathan

Not clean. A place to sleep as long as you keep your eyes wide shut. Nice staff but the building is in need of a re-build. The A/C worked!

Friends_and_family Friends

8/10

Excellent

24 May 2026

Justin

Nice place. Easy parking and quick access downtown.

4/10

Poor

23 May 2026

Timothy

Lot of pot smokers, room was in need of upgrades

10/10

Exceptional

21 May 2026

Miguel

Todo bien

Friends

4/10

Poor

17 May 2026

liz

Air conditioning was loud and had exposed wiring and burn marks on the side. Wash clothes had stains. Room could have been cleaned better.

Family

4/10

Poor

17 May 2026

GREGORY

Average room. Traffic noise in room was horrible

Family

6/10

Pleasant

17 May 2026

reynell

Outlets in our room that the blow dryer plugs into wasn’t working. So blow dryer didn’t work.

Partner

2/10

Poor

14 May 2026

Armando

Alguien entró a mi habitación con una llave extra volvieron a vender la habitación en la que estaba y yo apenas tenía unas horas de haber llegado, y la recepción como si nada.

Friends

2/10

Poor

07 May 2026

Andrea

Avoid this dump! I can’t believe this place is legal. Paint and plaster peeling holes in curtains and bedspread. No ice, no coffee kids playing in the parking lot until 2 in the morning and a dic pic on the bathroom wall

Self

2/10

Poor

06 May 2026

Jennifer

Ac don't work but it was clean

6/10

Pleasant

02 May 2026

cindy

The property is warn and dated, but the beds were clean and comfortable.

Partner

10/10

Exceptional

01 May 2026

Devin

Great

6/10

Pleasant

29 Apr 2026

Deryll

It's ghetto... but not ghetto ghetto

Self

8/10

Excellent

27 Apr 2026

Bruce

Room facing the freeway was very loud.

Self

10/10

Exceptional

25 Apr 2026

SANTIAGO

Clean and quiet

Partner

2/10

Poor

23 Apr 2026

Idalia

I really don’t recommend to anyone please stay away from this place

Family_with_children

8/10

Excellent

22 Apr 2026

Russell

We stayed on the 4th floor. The room was nice, clean and a great place to sleep.

The hotel itself appears to need some work and some maintenance. We used the laundry facilities, one dryer was out of order (which was fine) but what was concerning was the washing machine drained into the floor? Or in a garbage can? The floor up to the baseboards was wet and it was dirty around the washer so I was a little confused on how that worked. But my clothes came out clean and that’s all I cared about.

Breakfast was also sad, but it’s right by a McDonald’s and ihop which makes it forgivable.

If you are looking for a decent place to sleep with pets, nothing super fancy, I would say for the price, it’s great.

It’s also super close to a Sam’s Club for cheap gas and within 5ish miles to Buc-ee’s which was super fun to experience.

Family_with_children

6/10

Pleasant

21 Apr 2026

Jorge

.

Partner

4/10

Poor

20 Apr 2026

William

I walked into my room with the water in the bathtub still running, it would not shut off. It was so hot in there that the condensation was dripping. All over the place I went downstairs to complain and ask about getting a new room.And was denied

Self

4/10

Poor

19 Apr 2026

Dominique

Dirty room, scratchy sheets, loud, and the front desk lady was wearing lingerie.

Friends_and_family Family

10/10

Exceptional

16 Apr 2026

Natalia

Everything was good and working in the hotel.

Partner

10/10

Exceptional

14 Apr 2026

Julia

Perfect for a one night stay whilst on a roadtrip. Breakfast consists of waffles, cereal, oatmeal, bananas, coffee & juice. Very basic if that’s important for you. I’m good with just coffee. Beds are clean and comfortable.

Friends_and_family Family

4/10

Poor

13 Apr 2026

Ainsley

Property was in need of a lot of TLC but you had to anticipate that. Was simply a few hours stop over on a road trip so you simply deal with it.

Self

10/10

Exceptional

12 Apr 2026

Elsie

Clean room , comfortable bed , staff was very friendly , Ac worked great will stay again 😊😊

Partner

8/10

Excellent

11 Apr 2026

Angela

Great customer service

10/10

Exceptional

05 Apr 2026

Stormy

AC was good. Room was very clean.

Partner

8/10

Excellent

05 Apr 2026

Diane

Acceptable property. Great staff. Breakfast has no eggs or meat, only hot option was waffle. No yogurt or other protein offering

4/10

Poor

04 Apr 2026

Mary

The tv never worked had to call every time to get it to work. Breakfast was not edable and i have to sleep in the day cuz i work nights. The noise of hammering and drilling never stopped.
At 10 am i had house keeping knocking to clean the room. Check out is not tell 11. No shampoo no conditioner. I was so tired. After this stay. Not again

Self

4/10

Poor

02 Apr 2026

Jeffrey

outside noise from the interstate made sleeping impossible (north side of hotel).

Pet

10/10

Exceptional

30 Mar 2026

Stormy

Breakfast was kinda sad.

Partner

4/10

Poor

26 Mar 2026

Tiffany

Rooms were clean. Window would not shut so the sound from the interstate was horribly loud. Got zero sleep.

The hotel needs major maintenance. Breakfast is very limited but McDonald’s is next door.

Exterior trash cans were overflowing.

Not good unless it’s a quick stay and even then you may not get a restful night of sleep due to the noise.

6/10

Pleasant

24 Mar 2026

Ashley

Hot lobby, leaving a bit of an odor in hallways and room. Otherwise cleaning and morning staff were lovely.

Friends_and_family Family

6/10

Pleasant

18 Mar 2026

Sheri

Floor wasn't clean, but the beds were and thats what matters

Family_with_children

4/10

Poor

17 Mar 2026

Carla

Would not recommend. Light in sink area dd not work. Chair at desk was also broken. There were food crumbs from the elevator to the room where we stayed. The noise was an issue so if you're looking for a quiet place this is not it. The breakfast was good.

Friends_and_family Family

10/10

Exceptional

14 Mar 2026

Elsie

Rooms were nice and clean , great customer service , had no problems in parking lot will stay again 😊

Partner

6/10

Pleasant

08 Mar 2026

Susan

Property is very run down hair dryer not working light fixtures broken room smelt very funny.

6/10

Pleasant

08 Mar 2026

Linda

It was quite noisy. The windows aren't soundproof n i had to put earplugs in n leave the tv on in order to sleep. I'm a light sleeper n noise bothers me. I live in a rural area n enjoy my peace.

Friends_and_family Family

4/10

Poor

09 Feb 2026

Idalia

Staff when I check in, they made me feel unwelcome the person in reception. His name is Ken. He’s so rude and unprofessional. i’m really disappointing.

Business_and_leisure Self

10/10

Exceptional

06 Jan 2026

Thijs

pleasant stay

Leisure

10/10

Exceptional

03 Jan 2026

Tracy S

We’d stay here again!

Leisure

2/10

Poor

03 Jan 2026

vanessa

The room next to us was to noisy with yelking and hating the walls

Business_and_leisure Self

6/10

Pleasant

03 Jan 2026

LLANFAIR

I initially gave this hotel a one-star review after my December 25, 2025 stay due to the disappointing complimentary breakfast. After staying again on January 2, I’ve reconsidered. Compared to other hotels in the area, it’s actually not that bad. The room was clean overall, though I did find a couple of hairs in the bathtub. The property also feels safer than most motels since the rooms are located inside the building.

Leisure Pet

6/10

Pleasant

30 Dec 2025

Arlene

parking was safe,

Leisure Family

2/10

Poor

29 Dec 2025

Deborah

The room was absolutely FILTHY!

Partner

6/10

Pleasant

28 Dec 2025

Helio

Mediocre room, for the price it was ok. The room was clean and towels were nice. The clientele was shady.

Friends_and_family Family

10/10

Exceptional

27 Dec 2025

Nihit Kumar

Good

2/10

Poor

26 Dec 2025

young

Very noisy and couldn't get sleep at all. Don't ever stay here

2/10

Poor

26 Dec 2025

Llanfair

Breakfast all tasted sweet and nasty. No protein. No salt.

Leisure Family

2/10

Poor

24 Dec 2025

DEB KANTA

The hotel room was terrible. It strongly smelled of paint, and the shower water was not running at all. This made the stay very uncomfortable.

Business_and_leisure Partner

2/10

Poor

22 Dec 2025

Olga

The room was clean. There was no microwave available. Unfortunately, the TV was not functioning. The restroom was outdated. The entrance area was dirty. The ceiling in the entryway was old and rotten. Although breakfast was complimentary, it was not a hot buffet breakfast.

Family

8/10

Excellent

21 Dec 2025

Laurel

The room was relatively clean. There were some dirty marks on the bed sheets. The shower wasn’t very clean. Overall the room was well stocked and comfortable. We traveled with a dog and it was an easy, good experience. He tends to alert bark but it was quiet enough that it only happened once or twice through the night.

Leisure Pet

6/10

Pleasant

20 Dec 2025

John

Room was very \"stuffy\" and a faucet leaked and bath fan was fallen. Street noise was terrible.

Partner

2/10

Poor

20 Dec 2025

Jessica

Customer service was rude. There was mice droppings on the floor, stains on the sheets and the traffic outside was so loud it was hard to sleep.

Friends_and_family Family

10/10

Exceptional

15 Dec 2025

jimmy

great service and friendly staff

Business_and_leisure Friends

10/10

Exceptional

09 Dec 2025

Richard

There was a $50 deposit other than that no problem. In the future I'd like to be aware of those

10/10

Exceptional

05 Dec 2025

Lisa

Friendly staff, very helpful. Very clean room.

Business_and_leisure Partner

8/10

Excellent

02 Dec 2025

Melissa

Staff was LOVELY, room was clean and nice! It's an old building, so I didn't try the shower, but it was very clean, and I'm ABOUT that.

Leisure Self

10/10

Exceptional

01 Dec 2025

Fritz

Reasonable and convenient! Excellent price and clean room.

Business_and_leisure Partner

2/10

Poor

01 Dec 2025

Christopher

Horrible experience.
See my full review on Google for CM on November 19th 2025.
Overall Experience

From start to finish, this stay was filled with issues:
•A first room that was dirty, damaged, and without heat
•A second room that was already occupied, which is a serious safety and privacy violation
•A third room that was remodeled but dusty, with a non-functional fridge
•Continuous signs of poor maintenance and poor attention to detail
•Another guest also being moved multiple times
•A personal item disappearing after checkout
•Housekeeping failing to locate an item that should have been clearly visible
•Multiple apologies from staff that didn’t change the reality of the situation

I travel often, and I rarely leave long reviews, but I feel it’s necessary here. Guests deserve clean, safe, functional rooms—and to feel confident that their belongings won’t mysteriously disappear.

Final Thoughts

This was one of the worst hotel experiences I’ve had in years of frequent travel. The problems weren’t small and isolated; they were systemic issues that suggest deeper problems with how this hotel is managed, cleaned, and maintained.

I hope management takes these complaints seriously, because no guest should go through what I did. As it stands, I cannot recommend staying here, and I would not stay here again.

Overall: A horrible experience across the board.

Self

2/10

Poor

30 Nov 2025

Laura

We get there after driving 10 hours
The lady at the front desk very nice
She give us a room 104 we check room and the beds and we found hair on both beds and carpets very dirty
We talk to the front desk lady she was surprise
But she give us other room 4th floor
The all the way to the room smell a fresh paint we get in check beds and the same thing we took photos of all the hair and talk to the front desk lady again ok another room 508 we check and we found a los of dog hair under the pillows photos and we talk one more time
She said she couldn’t refund us because we rent it through Expedia and we had to stay because we needed to rest. We ask for clean sheets and we made the beds ourself.

Leisure

10/10

Exceptional

28 Nov 2025

Felipe

Peaceful and quiet

Self

10/10

Exceptional

19 Nov 2025

Tony

Everything was great.

Business_and_leisure Partner

10/10

Exceptional

19 Nov 2025

Vincent

Clean

8/10

Excellent

18 Nov 2025

Carol

The room was recently renovated and was very nice. We enjoyed our stay. We have stayed here many times throughout the last few years.

Leisure Family

10/10

Exceptional

17 Nov 2025

Stephanie

Nice place to stay very clean

2/10

Poor

15 Nov 2025

melinda

One bed smelled like BO. There was not soap of any kind in the room. When we got to the room the TV was on so thought they gave us someone’s room

4/10

Poor

11 Nov 2025

Karen

There was a large, dead cockroach next to my bed, there was a gap between the door and the floor… I had to use a towel to seal off. The top blanket was either dirty or terribly stained, regardless, it was gross. I did not feel comfortable in the room. Had I not traveled 12 hours and it not been so late, I would have gone elsewhere! Would never stay there again

Leisure Pet

10/10

Exceptional

10 Nov 2025

Michelle

Really nice and kind hotel staff and IHOP next door

Business

10/10

Exceptional

05 Nov 2025

Jose

Room was spotless and roomy. Bed and pillows were also very comfortabe.

Partner

2/10

Poor

05 Nov 2025

Ashton

The room felt neglected, the couch was covered in crumbs and stains. Leftover stuff in the fridge from the previous tenant and room keys were only working intermittently.

10/10

Exceptional

04 Nov 2025

Jason

Clean room nice staff

10/10

Exceptional

01 Nov 2025

Lisa

Friendly staff clean room

10/10

Exceptional

22 Oct 2025

James

Clean room good staff

Friends_and_family Family

8/10

Excellent

18 Oct 2025

Franklin

The exterior lighting aroind the pool was intense and difficult to block in room 105

Leisure Self

4/10

Poor

15 Oct 2025

Michael

Ewwww

The room was in severe need of remodeling! The bathroom faucet was disgusting! I will not stay at Days Inn ever again!

Self

4/10

Poor

14 Oct 2025

primitivo

The

10/10

Exceptional

13 Oct 2025

Franklin

Easy check in and out.

Leisure Self

8/10

Excellent

11 Oct 2025

Fritz

Clean room and budget friendly.

Partner

2/10

Poor

09 Oct 2025

Ariel

Absolutely unacceptable! I am moving out of town and had to make a few trips. I booked this hotel online and when I went to check in the owner refused to give me the room I ALREADY PAID FOR because my driver's license shows that I'm from in town. He said for me to receive the room that I already paid for I would have to pay an additional $200 deposit which is not stated in any of the paperwork when booking this online. The person at the desk was very rude and combative to the point that I left and decided I would rather sleep in our vehicle. The room I booked was no refunds or cancellation so I showed that to the owner when he told me to cancel it and yet he still did nothing to make it right so now they have kept my money and not even acknowledged the problem. I can't get a hold of anyone through hotels.com so I think I'm just going to be out on this one morning to all do not go here

Partner

8/10

Excellent

06 Oct 2025

Pauline Chloe

Clean room and

Leisure Self