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Holiday Inn Express Suites Amarillo East

Amarillo - TX · United States

9401 I-40 EastView location

7.8/10Very good638 Reviews
Cleanliness8.2/108.2
Service8.2/108.2
Comfort8.4/108.4
Condition8.0/108.0
Location8.6/108.6
Neighborhood7.8/107.8
Quality8.0/108.0
Value8.4/108.4
Amenities7.6/107.6
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  • Business hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Holiday Inn Express Suites Amarillo East

Enjoy a comfortable stay at the Holiday Inn Express Hotel and Suites in East Amarillo, conveniently located within a mile of Rick Husband Amarillo International Airport (AMA). Just off I-40, our hotel offers easy access to businesses, medical centers, and local attractions.

Bring the family for a day of fun at Wonderland Amusement Park, only 10 miles away. Shopping enthusiasts will appreciate the proximity of Westgate Mall, also just 10 miles from the hotel. For nature lovers, Palo Duro Canyon and Historic Route 66 offer scenic excursions.

Business travelers will find our location ideal, with convenient access to the airport, businesses, and medical centers such as Medical Center Coulter Street, Wells Fargo, and Northwest Texas Hospital. Our hotel features a 1, 000-square-foot meeting room, complimentary high-speed Wi-Fi, and a 24-hour business center.

Start your day with our complimentary hot breakfast bar. Relax in a triple-sheeted bed and enjoy free high-speed internet access. Check out our deals and rates today.

Read more about this hotelShow less

With a stay at Holiday Inn Express & Suites East Amarillo by IHG in Amarillo, you'll be a short 4-minute walk from Kwahadi Kiva Indian Museum and within 3 minutes by car from Big Texan Steak Ranch.

This hotel is 2.4 mi (3.8 km) from Slug Bug Ranch and 3.5 mi (5.7 km) from Texas Air & Space Museum. Make yourself at home in one of the 69 guestrooms featuring refrigerators and flat-screen televisions.

Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include desks and microwaves, as well as phones with free local calls. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk.

Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Non-smoking
Business facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

LGBTQIA+ friendly Professional property host/manager Pets allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-out is available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Contactless check-out is available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
  • Minimal age
    18
  • Optional fees
    • Pet fee: USD 28.75 per pet, per stay
    • Service animals are exempt from fees
    • Crib (infant bed) fee: USD 25.0 per stay
    • Rollaway bed fee: USD 25.0 per stay

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Kwahadi Kiva Indian Museum 0.3 km / 0.2 mi
Big Texan Steak Ranch 2.5 km / 1.5 mi
Texas Air & Space Museum 3.9 km / 2.4 mi
Slug Bug Ranch 4 km / 2.5 mi
American Quarter Horse Association 6.9 km / 4.3 mi
American Quarter Horse Hall of Fame 7 km / 4.4 mi
Tri State Exposition 7 km / 4.4 mi
Dick Bivins Stadium 7.8 km / 4.8 mi
Amarillo National Center 7.9 km / 4.9 mi
Comanche Trail Golf Club 9 km / 5.6 mi
Amarillo Public Library 9.5 km / 5.9 mi
Hodgetown Stadium 9.9 km / 6.1 mi
Amarillo Civic Center 10.2 km / 6.3 mi
Amarillo City Hall 10.3 km / 6.4 mi
Globe-News Center 10.3 km / 6.4 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 69
  • Number of floors (main building): 3
  • Double rooms: 47
  • Suites: 22
  • hotel
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Late Check-outExtra charge
  • Wi-fiExtra charge
Show 19 more facilities & services
  • Room serviceExtra charge
  • Laundry serviceExtra charge
  • LaunderetteExtra charge
  • Babysitting serviceExtra charge
  • Lift accessExtra charge
  • ShopExtra charge
  • Clothes dryer
  • BarExtra charge
  • Meeting room
  • PrinterExtra charge
  • Business centreExtra charge
  • FaxExtra charge
  • Indoor freshwater pool: 1
  • Hot tubExtra charge
  • Breakfast
  • Non-smoking establishmentExtra charge
  • FitnessExtra charge
  • GolfExtra charge
  • TennisExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

HB

Half Board

Usually includes breakfast and one additional meal.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

RO

Room Only

Accommodation only. Meals are usually not included.

AI

All Inclusive

Meals and selected drinks/services may be included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SUITE Accessible KING SIZE BEDSUITE • Accessible KING SIZE BED • 33 m²SUI.H6-KG
    SUITE Accessible KING SIZE BEDPhoto unavailable1 photo

    Holiday Inn Express Suites Amarillo East

    SUITE Accessible KING SIZE BED

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    33 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    King-size bed 150-183 width
    Room type
    SUITE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6-KG

    Room amenities

    • Wheelchair-accessible
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO BEDSSUITE • TWO BEDS • 1 BedroomSUI.2B
    SUITE TWO BEDSPhoto unavailable2 photos

    Holiday Inn Express Suites Amarillo East

    SUITE TWO BEDS

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2B

    Room amenities

    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING BED NON SMOKINGSUITE • KING BED NON SMOKING • 1 BedroomSUI.KG-NM
    SUITE KING BED NON SMOKINGPhoto unavailable2 photos

    Holiday Inn Express Suites Amarillo East

    SUITE KING BED NON SMOKING

    Room photos

    2 photos

    Room overview

    Smoking room
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-NM

    Room amenities

    • Bathroom: 1
    • Shower: 1
    • Hairdryer
    • Fridge
    • Microwave
    • Tea and coffee making facilities
    • Ironing set
    • Individually adjustable air conditioning
    • Wheelchair-accessible
    • Wi-fi
    • Housekeeping
    • Desk
    • Cable TV

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    Holiday Inn Express Suites Amarillo East

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN

    Photos are not available for this room type.

    Holiday Inn Express Suites Amarillo East

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE AccessibleSUITE • AccessibleSUI.H6

    Photos are not available for this room type.

    Holiday Inn Express Suites Amarillo East

    SUITE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO DOUBLE BEDSSUITE • TWO DOUBLE BEDSSUI.2D-1

    Photos are not available for this room type.

    Holiday Inn Express Suites Amarillo East

    SUITE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2D-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-1

    Photos are not available for this room type.

    Holiday Inn Express Suites Amarillo East

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO DOUBLE BEDSSUITE • TWO DOUBLE BEDS • 33 m²SUI.2D
    SUITE TWO DOUBLE BEDSPhoto unavailable1 photo

    Holiday Inn Express Suites Amarillo East

    SUITE TWO DOUBLE BEDS

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    33 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Double bed 131-150 width
    Room type
    SUITE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2D

    Room amenities

    • Wi-fi
    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDS NON SMOKINGDOUBLE • TWO QUEEN BEDS NON SMOKINGDBL.2Q-NM

    Photos are not available for this room type.

    Holiday Inn Express Suites Amarillo East

    DOUBLE TWO QUEEN BEDS NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG-2

    Photos are not available for this room type.

    Holiday Inn Express Suites Amarillo East

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN BED NON SMOKINGDOUBLE • QUEEN BED NON SMOKINGDBL.NM-QN

    Photos are not available for this room type.

    Holiday Inn Express Suites Amarillo East

    DOUBLE QUEEN BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room NON SMOKINGRoom • NON SMOKING • 1 Bedroom • 33 m²ROO.NM
    Room NON SMOKINGPhoto unavailable2 photos

    Holiday Inn Express Suites Amarillo East

    Room NON SMOKING

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    33 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.NM

    Room amenities

    • Wheelchair-accessible
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BED • 1 Bedroom • 33 m²SUI.KG
    SUITE KING SIZE BEDPhoto unavailable1 photo

    Holiday Inn Express Suites Amarillo East

    SUITE KING SIZE BED

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    33 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Room amenities

    • Bathroom: 1
    • Shower: 1
    • Hairdryer
    • Fridge
    • Microwave
    • Tea and coffee making facilities
    • Ironing set
    • Individually adjustable air conditioning
    • Wheelchair-accessible
    • Wi-fi
    • Desk
    • Cable TV
    • Housekeeping

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BED • 1 Bedroom • 33 m²SUI.KG-1
    SUITE KING SIZE BEDPhoto unavailable2 photos

    Holiday Inn Express Suites Amarillo East

    SUITE KING SIZE BED

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    33 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-1

    Room amenities

    • Wi-fi
    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room NON SMOKINGRoom • NON SMOKINGROO.NM-1

    Photos are not available for this room type.

    Holiday Inn Express Suites Amarillo East

    Room NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.NM-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST

    Photos are not available for this room type.

    Holiday Inn Express Suites Amarillo East

    QUADRUPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING BED NON SMOKINGDOUBLE • KING BED NON SMOKINGDBL.KG-NM

    Photos are not available for this room type.

    Holiday Inn Express Suites Amarillo East

    DOUBLE KING BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDS • 33 m²DBL.2Q
    DOUBLE TWO QUEEN BEDSPhoto unavailable1 photo

    Holiday Inn Express Suites Amarillo East

    DOUBLE TWO QUEEN BEDS

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    33 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Queen-size bed 150-154 width
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q

    Room amenities

    • Wi-fi
    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 33 m²DBL.KG
    DOUBLE KING SIZE BEDPhoto unavailable1 photo

    Holiday Inn Express Suites Amarillo East

    DOUBLE KING SIZE BED

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    33 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Room amenities

    • Wheelchair-accessible
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDSDBL.2Q-1

    Photos are not available for this room type.

    Holiday Inn Express Suites Amarillo East

    DOUBLE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Holiday Inn Express Suites Amarillo East

7.8
Very good
638 Reviews
Cleanliness
8.2 /10
Service
8.2 /10
Comfort
8.4 /10
Condition
8.0 /10
Location
8.6 /10
Neighborhood
7.8 /10
Quality
8.0 /10
Value
8.4 /10
Amenities
7.6 /10
100 reviews shown
10/10
Exceptional
03 Aug 2026
Jeff
Rooms were clean and the staff was nice. The breakfast was four typical hotel breakfast air conditioner worked great. My only complaint is the batteries in the TV remote were dead and I could not change the channel or turn the volume up or down. When I took the remote downstairs to the front desk they put some batteries from another device in the TV remote and those didn’t work either. 4/5 stars
6/10
Pleasant
28 Jul 2026
Henry Ellis
Overall the hotel was good, it could have been great if the lobby and hall/elevators were kept cleaner and you did not have to fight the fly's in the lobby. They were all over the bowl of fruit which had overripe bananas in it. Also, our sink drained very slow in the room, they had no creamer, sugar or stir sticks for coffee.
10/10
Exceptional
25 Jul 2026
Clarisa
Staff friendly and very clean
8/10
Excellent
20 Jul 2026
Marianne
Very thoughtful staff. Room was clean and ac worked well.
4/10
Poor
12 Jul 2026
Jerry K
The first room assigned was not serviced so we requested another. The second room assigned couldn't be opened with the key card. Third room assigned was ok, except for a very noisy a/c. It always amazes us that s hotel with over 90 rooms and a nearly empty parking lot will assign you a room on the top floor and at the end of the hall. We had a cart full of luggage and had to back make repeated trips to front desk to get properly registered.
Partner
8/10
Excellent
12 Jul 2026
Aissa
Clean and easily accessible to freeway.
Family_with_children
10/10
Exceptional
04 May 2026
William
Yes
Friends_and_family Family
10/10
Exceptional
19 Feb 2026
Michael
No complaints
Family_with_children
10/10
Exceptional
08 Jan 2026
Ralph
Excellent
4/10
Poor
24 Dec 2025
James
Ac/heat was broken and made an awful noise all night, people above us made banging sounds all night … we literally got no sleep- light were missing light bulbs- looked like black mold under the sink in the bathroom
Friends_and_family Family
6/10
Pleasant
20 Dec 2025
Leah
Check in staff were difficult. Problem with out room required me hanging up the room phone after 5 mins on hold to call from my cell so she would actually answer. Breakfast was stale af. Really disappointing for a brand I expect better of.
Friends_and_family Family
2/10
Poor
11 Dec 2025
Carol
The sink in the bathroom did not drain properly. It took about 5 min to drain after washing hands. The shower curtain was not long enough so after a shower, there was water all over the bathroom floor. After sopping up the water with a towel, it was obvious that the floor was dirty. I always use Clorox wipes when entering a hotel room, this hotel room was not clean. There was an ozone generator left on the desk In the hotel room. The morning after our first night, I told the front desk person about all the problems. He looked down at a piece of paper and might’ve been writing them down or pretending to. He did not apologize or say one word so I just left. When you pay that much money for a hotel, it should be clean, the sink should function and the shower curtain should be long enough and there should not be an ozone generator in your room. We did not even get an apology, there was no response. We will never stay there again.
10/10
Exceptional
29 Nov 2025
Elida
Clean
Partner
8/10
Excellent
28 Oct 2025
Phillip
It was nice and they were able to book last minute when we left an unpleasant motel in the middle of the night.
Leisure Family
8/10
Excellent
19 Oct 2025
Shannon
The room was clean and the breakfast was good.
Business
4/10
Poor
18 Oct 2025
Jordan
Fix your AC
2/10
Poor
11 Oct 2025
Melanie

Good room; poor management

The room was clean and the bed was comfortable. Breakfast was okay. The biggest issue we had arriving at midnight was the lack of the hotel desk clerk. I waited 30 minutes for someone to appear. I gathered that she was called in last minute and she did a great job jumping in the get me and the three other parties waiting checked in. This, however, shows poor management. Not likely to stay at this location again.
Partner
10/10
Exceptional
08 Oct 2025
Benny
Nice room
Leisure Family
10/10
Exceptional
25 Sep 2025
Robert
Room is cool
Leisure Self
10/10
Exceptional
11 Sep 2025
Javier
The bed and pillows were better than usual compared to Hampton Inn and other more pricey options.
Business Partner
10/10
Exceptional
05 Sep 2025
Mary

Great Hotel in Amarillo Texad

Our only problem is we are both nearly 70 and your beds are to high for short people to get in and out of. The vacuuming was good except in the corners. I guess housekeeping did not move chair to vacuum there. The only reason we saw it was because we had to move the chaise to stand on to get into the bed.
Partner
6/10
Pleasant
04 Sep 2025
Dale
Dirty bathroom. Bathtub stopper completely missing. Ask for rubber stopper told they didn’t have any. Mold in bathroom.
8/10
Excellent
19 Aug 2025
Deidrick
I like the location.
Business_and_leisure Self
10/10
Exceptional
07 Aug 2025
Holly
We booked last minute on a road trip and loved the convenience, safe parking lot, and accessibility to restaurants that are walking distance. It’s very clean and the staff has been very friendly.
4/10
Poor
14 Jul 2025
Danny

Room okay, Employees need training!

Employees screwed up and charges my employees $600+ each on their incidental debit cards. When they went to check in they claimed we had no reservation - it was pre-paid from Hotels.com.
Business
8/10
Excellent
08 Jul 2025
Haylie
This property has an EV charger, but it didn't work.
Leisure Family
10/10
Exceptional
06 Jul 2025
Ashley
Had a great stay and night sleep with my family here!

Bed and pillows were great and the AC was amazing and kept the room nice and cold.
Leisure Family_with_children
10/10
Exceptional
03 Jul 2025
Leroy
Excellent
Business Self
10/10
Exceptional
25 Jun 2025
Leroy
Good staff
6/10
Pleasant
24 Jun 2025
Hans
The towels were paper thin and barely big enough for a toddler!
Friends_and_family Family
10/10
Exceptional
20 Jun 2025
Florence
Great rooms and customer Service
Pet
2/10
Poor
05 Jun 2025
Marianne
Loose tub grab bar slick tub drain not covered faucet loose mold bottom outside of tub mold back of sink uncovered exhauat fan in bath no black out shade hvac cord plug no cover plate rude manager.
Leisure Pet
10/10
Exceptional
29 May 2025
Alice
Clean, spacious and comfortable
8/10
Excellent
21 May 2025
Catherine

It was good

Check in was good. My stay was short, basically just slept and showered here then left very early, but the room was comfortable and adequate for my short stay.
Business
10/10
Exceptional
02 May 2025
Amber

Good place to stay

The staff was friendly and welcoming when we arrived. The room was clean and beds were very comfortable.
Friends_and_family Family
10/10
Exceptional
21 Apr 2025
David
Fantastic stay!
10/10
Exceptional
31 Mar 2025
Sue
Room was nice and very clean
Leisure Partner
10/10
Exceptional
24 Mar 2025
Heather
We received excellent, expedient service and with great care from Laura. We appreciate the care and consideration especially as she made certain accommodations met the needs especially for my parents. Thank you!
6/10
Pleasant
16 Mar 2025
Verified traveler

Bird poop

There a lot of black birds outside that made a mess everywhere including the vehicles
Friends_and_family Family
2/10
Poor
03 Feb 2025
Christine
Rude mangers. Regular staff was wonderful. Yelling about firing someone for wanting a day off in the lobby isn't the best way to keep guests.
Leisure Family
6/10
Pleasant
26 Jan 2025
Russell
Our room was was clean but the bathroom door was broken. Bad smell when you walked in and front desk was not very friendly.
Leisure Family
10/10
Exceptional
17 Jan 2025
Jeremiah
Nice hotel, no problems
Leisure Family_with_children
8/10
Excellent
31 Dec 2024
Thomas

Great stop

The pool was ok. Hot tub was not hot. The rooms and staff were great. Made an easy stop on our way to Colorado! Highly recommend the Big Texas right next door.
Friends_and_family Family
10/10
Exceptional
23 Dec 2024
Maria
Everything was good, and quiet
10/10
Exceptional
01 Dec 2024
Monica
Everything from check in to check out was absolutely amazing. We did have an issue in the middle of the night with our room ac unit, but everything else was perfect for my family and I.
Friends_and_family Family
8/10
Excellent
26 Nov 2024
Tania
Beds were very comfortable. Bathroom was a bit outdated, overall good experience z
8/10
Excellent
21 Nov 2024
Cheryl
Breakfast the eggs were burnt and hard was not as pleased with the breakfast! Was not told when breakfast was at time of check in! Other than that no complaints
Leisure Family
2/10
Poor
14 Nov 2024
John
Horrible experience not given room asked for
Leisure Family
8/10
Excellent
26 Oct 2024
Joseph
For older travelers your bed was about 6 inches to high. We are not as nimble as we used to be and if short would not have been able to get on bed without help. A nonslip mat in bathtub would be a bonus too hand rails on inside wall of bathtub would be nice also
Partner
10/10
Exceptional
22 Oct 2024
joel
Good location dry comfortable beds= and clean room.Good breakfast options
Leisure Partner
10/10
Exceptional
20 Oct 2024
Sherry
The room was very nice and clean. Breakfast was delayed for a bit, but was delicious when served. Great stay!
Leisure Family
10/10
Exceptional
11 Oct 2024
Richard L.
Loved the pet tolerance.
10/10
Exceptional
02 Oct 2024
Daniel
Could use another elevator
Leisure Family
8/10
Excellent
19 Sep 2024
james
The hall floor outside the elevator needs a thorough cleaning. The grounds need trash picked up. Amarillo is very windy so trash blows in from everywhere. BUT it still needs picked up.
Leisure Pet
10/10
Exceptional
20 Aug 2024
Donna

Convenient to the Big Texan

Desk clerk was very friendly. Room was nice and clean. Breakfast was ok. Pancake machine was broken and also their refridgerator.
Friends_and_family Friends
8/10
Excellent
18 Aug 2024
Charlotte
Easy to find, clean, quiet but our room smelled like a dog.
8/10
Excellent
05 Aug 2024
Darren

Stop over at Amarillo

Just a stop over at Amarillo heading toward Dallas, This location is right off of Interstate 40, plenty of parking space and is pet friendly. Comfort is there and clean. The surrounding area is well kept and great for dogs and cats to roam around.
Friends_and_family Family
8/10
Excellent
04 Aug 2024
Brittany
The property wasn't the cleanest, and you couldn't access the pool during pool hours because it was always closed for chemicals. Put the chemicals in after hours instead of having the pool closed all day! Room was not cleaned properly, my bed felt like It had crumbs in it! Could be a very nice hotel if ran properly
Leisure Family
10/10
Exceptional
03 Aug 2024
Nathan
The young lady at check in was very nice. And her a few questions about dining and got some good portions.
The room was clean and tidy. The only thing i didn't like was the shower, it felt like the water pressure was low and the shower head did not have a decent spray pattern.
Overall, the stay was nice.
6/10
Pleasant
29 Jul 2024
Gregg
The accommodations were just fine. Nice Staff, clean, convenient to the freeway. Just not the kind of place your going to walk to dinner.

But, lots in the near area to drive to. I would recommend.
2/10
Poor
21 Jul 2024
Verified traveler

Would not recommend

Pool had been shut down by the city of Amarillo. Hotel did not seem clean. Other guests were screaming in the hallway, which could be heard in our hotel room. Could hear other guests talking and crying in their rooms while in our room. Marketplace was not well stocked. Ended up not staying the night, packed up, and drove the last part of our trip home we hadn’t wanted to make until the next day.
Friends_and_family Family
6/10
Pleasant
20 Jul 2024
Lance
The lady at the front desk that checked people in was a @@@@@ ! Very rude! The one the next morning was the same
The room and breakfast was good
You just really need a better first impression!
Partner
10/10
Exceptional
18 Jul 2024
Robin
Nice place! I would stay there again. ✌💕
Leisure Self
10/10
Exceptional
04 Jul 2024
sue

Moving from ABQ to OBX

Professional kind staff
Spotless room
Attractive furnishings
Good breakfast
Friends_and_family Family
8/10
Excellent
30 Apr 2024
Charles
It was located with good access to the freeway and to local ammenities
Business_and_leisure Family
8/10
Excellent
19 Apr 2024
Joseph
The field , my view, behind the building was covered with litter.
Business Self
8/10
Excellent
10 Apr 2024
Louis
The property was clean and pleasant. Breakfast was excellent. The porcelain on the tub was chipped and I was unable to sign in to the wifi system. It appeared that my last name was not entered correctly, if at all, for my room. (The desk clerk commented that she was no feeling well and could have forgotten to update the system).
Leisure Family
8/10
Excellent
04 Apr 2024
Tom
A
6/10
Pleasant
25 Mar 2024
Carroll R
Very noisy during the night.
Business
4/10
Poor
28 Feb 2024
Richard
Upon arrival there were thousands of birds in the trees in parking lot with thousands of birds comes thousands of bird droppings all the vehicles were covered with the droppings parking lot was covered with the bird droppings As we were registering the desk clerk never removed her headphones from her head and was on her phone for the entire time as we were leaving the next morning at 6 am the coffee was cold and no hot water for tea back to the front desk to tell the desk clerk she never got up from her chair hard to find good help these days
Leisure Family
2/10
Poor
22 Feb 2024
benjmain
Nightshift is rude when asked for simple things.
8/10
Excellent
16 Feb 2024
Sara
Very easy to get in and out of. Very convenient to the airport!
Leisure Self
10/10
Exceptional
12 Feb 2024
Charlotte
Conveniant to the interstate and the loop.
Leisure Friends
10/10
Exceptional
23 Jan 2024
James
Perfect place to stay after a long drive!!
Business_and_leisure Family
10/10
Exceptional
23 Dec 2023
Michael
The breakfast was excellent. What we expect/hope for when traveling. The lady managing the breakfast does awesome work, clearly takes pride in her work!
Leisure Family
10/10
Exceptional
30 Nov 2023
Suzanne
Breakfast was great
Leisure Family
10/10
Exceptional
28 Nov 2023
Yuchi
很好的地方
Leisure Family
6/10
Pleasant
25 Nov 2023
David
Staff was helpful when checking in, very friendly. You can tell the cleanliness standards are low, boogers on the walls in many obvious areas that should have easily been seen and cleaned. Very dusty in the room, the gap on the door jam was so wide you could see people in the hallway. You can tell they do the minimum to turn over the rooms, at least our room was that way.
Business_and_leisure Family
10/10
Exceptional
05 Nov 2023
Jill
It is very clean and they use dove soap products
6/10
Pleasant
28 Oct 2023
Jessica
Pool was closed by the city.
6/10
Pleasant
01 Oct 2023
Brett

Just okay

The shower was broken and the tv didn’t work and the air conditioning wouldn’t turn on
Business
8/10
Excellent
05 Sep 2023
Anne
Breakfast staff and cleaning staff very friendly and nice. Front desk check-in staff, not so much
Leisure Family
10/10
Exceptional
25 Aug 2023
Skylar
Great stay and breakfast was delicious.
Leisure Friends
10/10
Exceptional
24 Aug 2023
Janey
The property was very clean and checked all of our boxes. Would return to this location.
Leisure Family
10/10
Exceptional
14 Aug 2023
Juan
I love
10/10
Exceptional
12 Aug 2023
Richard

Trip to family reunion.

Just passing thru, but had a comfortable and pleasant stay.
Self
10/10
Exceptional
11 Aug 2023
Nikki
Excellent stay other than laundry services not working
4/10
Poor
09 Aug 2023
Steven
Check in was very slow. Lady kept talking about her life?
Business Family
10/10
Exceptional
11 Jul 2023
Amber
The property was very clean and felt new. We stayed one night and had a great breakfast. Will definitely stay in this hotel again if in the area.
Leisure Family_with_children
8/10
Excellent
08 Jul 2023
Heather
There was a huge spider in the bathroom other than that it was just fine.
Friends_and_family Family
4/10
Poor
02 Jul 2023
Jim
The hotel was nice except the shower was literally missing hardware with exposed plumbing.
Leisure Family
4/10
Poor
30 Jun 2023
Shahe
Our room had an odor, the only way to turn off the AC unit was to unplug it
Business_and_leisure Friends
10/10
Exceptional
19 Jun 2023
Douglas
Clean
Leisure Partner
2/10
Poor
31 May 2023
Nikki
Our smoke detector kept buzzing all night loud enough to not allow us to sleep. The room smelt like dog. Daughter had her ESA with her so I am assuming they put us in that room for a reason. When I showed the clerk the video I took of the smoke detector her response was Oh well. We are fully booked. We got absolutely no sleep. The clerk the next morning was a little more understanding after i showed her the video and they inactivated that room until they can figure out what was going on with that room.
Leisure Pet
10/10
Exceptional
31 May 2023
Andre
Pool was great and staff was very nice!
Leisure Family_with_children
10/10
Exceptional
21 May 2023
Keith
Great experience
10/10
Exceptional
21 May 2023
Bunny

Decent place to stay

Got a room with a finicky a/c .. delay coming on.. front desk lady was super and quickly moved us just in case it crapped out during the night. Decent breakfast options.. fresh bagels for me, hubby eggs & sausage
Partner
10/10
Exceptional
21 Apr 2023
Stephanie

Will stay again!

Very friendly staff! Beds were super comfortable and everything was clean. We enjoyed the hot tub and pool!
Friends_and_family Family
10/10
Exceptional
04 Apr 2023
Caroline
Very convenient to get on and off interstate. Breakfast was always warm and tasted great. I would definitely stay there again. Staff also very friendly and helpful.
Leisure Partner
10/10
Exceptional
31 Mar 2023
James
We have stayed here twice now and the staff is friendly and welcoming. The check in was fast and the rooms are updated, clean, and comfortable.
Leisure Partner

Location & surroundings

Holiday Inn Express Suites Amarillo East
9401 I-40 East, Amarillo, United States

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Holiday Inn Express Suites Amarillo East

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