Name: The Cactus Cove Inn And Suites
Address: 2501 E Interstate Dr, Amarillo, 79104, US

2/10

Poor

25 Jul 2026

Lorena

The room was dirty, old smelly mold in the bathroom sheets smelled.
Hotel was terrible!!!!

8/10

Excellent

24 Jul 2026

David

It was a nice place to stay

10/10

Exceptional

23 Jul 2026

Nicole

This place SHOCKED us! For what we paid for the evening and what we got, we feel like it was a bargain! And Dinna at breakfast did an AWESOME job. The amenities for families was great, and we liked it so much that this is where we plan to stay when we're heading back to Tyler, TX from CO.

The only thing I would probably change is the temperature runs a little warmer, even when you've adjusted the thermostat, but I don't know if that's a maintenance situation they're already fixing or not. Oh, and the hose next to the stairs at the pool was a little \"interesting\" visually.

All that to say, such a gem in the middle of the desert!

8/10

Excellent

23 Jul 2026

Summer

Our room was a little run down. Outlets didn't hold plugs well and many noticable patches on the walls. Bathtub was in need of replacement as well. Said to be 1 of the last to get remodeled.

10/10

Exceptional

22 Jul 2026

Dwayne

It was great even though they were doing renovations it didn't effect our stay at all.

10/10

Exceptional

22 Jul 2026

Annabel

It was a very enjoyable stay.

10/10

Exceptional

22 Jul 2026

Brenda

Great staff

6/10

Pleasant

21 Jul 2026

Doran

Our trip was not the greatest, The staff was fantastic and very helpful. But to there was major construction going on with what looked to me like a major remodel and there was lots of worker around doing ceilings and causing quite a bit of dust at our end of the hotel. I would not rule it out and willing to give it another try as the remodel will make great changes to the property.

Self

6/10

Pleasant

20 Jul 2026

Jennifer

Positives are it is clean and quiet surprisingly with your doors facing the courtyard. It was nice to have a bar but options were limited. Pool was closed though it said nothing about it online. Woman at the desk was overwhelmed through no fault of her own she had several people asking her for help at once. They were doing maintenance on it which was nice and the workers were very nice however one elevator didn’t work. The lights in the room had to be unplugged, many of the arcade games were out of order, and there are signs around the parking lot from the police dept stating to keep doors locked and no valuables in your cars. I would suggest to only stay here if you want to have your kids preoccupied as many adults didn’t watch them. If you don’t have kids for the money choose somewhere else because for the price it isn’t worth all that money.

Friends_and_family Family

10/10

Exceptional

20 Jul 2026

Daleigha

Breakfast was great! Thanks Dina!

Family_with_children

10/10

Exceptional

20 Jul 2026

Melodie

It was a Great place all around.

2/10

Poor

19 Jul 2026

Robin

The rooms are nothing like the ones pictured on the website. It is so loud, you can not rest. The bar music plays so loud until 2am. You can hear kids running and screaming outside the rooms. Air conditioning had air fresheners in the vents to hide the fact that the room smelled musty. Very disappointing after seeing how nice it looked on the website.

Family

8/10

Excellent

19 Jul 2026

Minerva

Ok

Partner

6/10

Pleasant

18 Jul 2026

Rosemary

Our bathroom was crazy. 1st the sink handle was so loose you can’t change water temperature. 2nd the bath spigot is about ready to fall off it’s also disconnected. 3rd the toilet is also disconnected. There is a leak at the bottom in the floor. Black mold around the tub. 4th the door actually makes a very loud sound when opened. Don’t worry about closing- it won’t. Overall I would not recommend based on my experience. Hopefully other rooms are trouble free. The children loved it.

Partner

6/10

Pleasant

17 Jul 2026

Marlene

I was really excited about this hotel. The website makes the place look really upscale and chic but when we got there it was a little disappointing.

Here are the positives: The staff were very kind and helpful, that was not a problem. It did have great amenities, especially if you have children like a slide, game room, bar and restaurant all inside but none of that really mattered to us as a young couple. The artwork and decoration was very cool. The breakfast was also very nice!

The negatives: The pool water was HOT and had a sign that said something along the lines of “Do not swim if you have had diarrhea in the past 2 weeks” which scared me to use it because obviously they needed to put that sign up after an incident. Yikes.

The ceiling in our bathroom was chipping and pieces were all over the floor. The carpet was wet with humidity and cold from the AC. The roof in the hallway was partly spray painted in some parts and not in others. The hotel looked unfinished with a whole wing of it looking abandoned/under construction. I feel bad writing this because I’m usually a positive and glass half full person.

If I came with kids, I think it would have been great and I could maybe ignore some of the other things. Very family friendly, I will say that!

Partner

10/10

Exceptional

17 Jul 2026

Danielle

Awesome place! Free breakfast with fun amities for the family. Cute gift shop, arcade, little bar/ place to eat, play area for kids, and an indoor heated pool. Love the outside murals!!!! Staff was very nice, would stay there again.

Family_with_children

8/10

Excellent

16 Jul 2026

Courtney

Make sure all amenities are available before booking.. the pool was down when we got there and that was a big seller for me when I was looking for room. So when getting there after booking to find out it wasn’t working was disappointing for my kid

Family_with_children

2/10

Poor

16 Jul 2026

Kim

The staff tried, but the hotel is not ready for prime time! It looked closed from the outside, and there are signs every few posts in the parking lot that it is basically unsafe out there. The hotel is built around a worn down kid area, and the pool was closed for 3 days for 'maintenance', it looked like more than that when we walked by ... There was a lot going on 'maintenance' wise elsewhere too. We were put into a suite, where my husband immediately said, it looks they threw the furniture in, the cable and WiFi didn't work, then when we decided to go in the bedroom to just relax, there were pubic hairs on the sheet, and music started up in the restaurant below us. When I called to get new room, we were given the room directly below us - I told her that I would prefer to be moved away from the music, it was 8:30 PM, and she said that usually it stops about 10 PM. We decided to leave, booked a room at the 4 Points (highly recommend), and got outta there ASAP. They were cool enough to refund our money for the stay. They have a long way to go before they are ready for guests here, and I would only recommend if you want a kids playground close to your hotel room.

Partner

10/10

Exceptional

16 Jul 2026

Curtis

Liked the whole time The food is amazing in the restaurant The bar was great Staff in the bar and motel was great

Partner

6/10

Pleasant

15 Jul 2026

Samantha

I think this place has potential! The entry was cute and the lobby was nice. It was a little overwhelming at first to walk into but the staff was welcoming!

Our main issue was that the listed photos weren’t accurate to the room. There were broken tiles on the walls in the shower with big holes between the grout repairs. The paint was peeling off the ceiling and there were small bugs. The pool was under construction which is not a big deal. Maybe it would have been different if we booked the deluxe room instead of the comfort room. It did seem like they were upgrading parts of the hotel so maybe not all of the rooms are like this.

Partner

10/10

Exceptional

15 Jul 2026

Felicia

LOVED this hotel. BREAKFAST BY Dina was Excellent ❤️

Friends_and_family Family

8/10

Excellent

13 Jul 2026

Donna

Bar and restaurant was beautiful and amazing food and staff.

Dina was an excellent host during our breakfast, greatly appreciated.

The rooms are old and need serious upgrades.

If you have children, it is a fund place with indoor pool, bounce house and play area.

Partner

8/10

Excellent

13 Jul 2026

Mia

Beautiful place. Room was clean overall, but under the sink on the floor there was a rusted spot which is a little unsettling for how much we paid.

Partner

4/10

Poor

13 Jul 2026

Estefanny

Our door was unlocked and open when we got there. The beds make so much noise every time you move, springs may be broken? There is no ventilation in the bathroom. There was only 1 large towel in our room when it was a double bed and 4 people. The elevator is pretty far and not easily accessible.

Family_with_children

8/10

Excellent

13 Jul 2026

Eden

Loved the unique indoor putt putt golf fountains with koi pond swinging chairs and the coffee was excellent and beds were clean and comfortable.

Partner

10/10

Exceptional

12 Jul 2026

Julia

Fun place to stay!

Family_with_children

10/10

Exceptional

12 Jul 2026

Kinga

Staying in Cactus Cove is an experience. We stayed in the renovated room which was clean and had modern feel. Great amenities such as pickle ball court, game room with billiards, shuffle board, pool. The only thing that was missing was some sort of outdoor sitting but maybe it is part of the future renovation plans.

6/10

Pleasant

12 Jul 2026

gordon

For families with young kids on a tight budget this could be a good choice. It caters well to kids and is dog friendly.

The property is old and it shows in the low, popcorn ceilings, cracked floor tiles, and general age related issues. I'm tall and in the shower the ceiling was just a few inches above my head. The showers have good pressure, the bed was good, the TV small but adequate, the breakfast ok. Black curtains everywhere to ensure privacy due to glass wall at front of room and window with a walkway running by it at rear of room. No daylight. The overall feeling dark and slightly dingey. Staff were nice.

The car parking around back is odd. We saw a number of cars in valid spaces get totally blocked in by a row of pickup trucks that parked in the throughway. There were a lot of pickups overall, perhaps due to the quarter horse museum next door. I think the car park was being used by people not staying at hotel.

There were several doors at the property corners that led to car park. They weren't secured, so anyone could wander in without passing front desk.

For the same price there are bright, modern hotels in good locations.

Partner

10/10

Exceptional

11 Jul 2026

Murray

Nice property, good bar on-site, good parking. Breakfast was ok. Room was clean & tidy.

Self

6/10

Pleasant

11 Jul 2026

Jerald

Would be good for Family with children

Family

6/10

Pleasant

11 Jul 2026

Austin

The hotel is unique with a lot of random things for little kids to do. It has a lot of potential, however our bathroom was very rusted and not very clean. We smelled numerous smells throughout the hotel and our room that weren’t pleasant. Along with strong scent from the pool. The ceiling tiles are poorly painted, and not even finished in some areas. The breakfast was decent, but frequently needed the juice refilled. Would be nice if they offered bacon. The arcade had a lot of games that didn’t work. The gumball machine that dispenses fish food for the koi pond didn’t work unless you shook it around. A group of kids were shaking it so hard it almost fell over.
The main complaint is if you get a room near the bar, which is not owned by the hotel. They play live music until 1am and it can be heard through the walls loudly. The front desk staff were not helpful or understanding at all. Did not offer another room just a sorry.

Family_with_children

10/10

Exceptional

10 Jul 2026

Jose

Staff was nice. Room were clean.

8/10

Excellent

10 Jul 2026

Manal

It’s a nice place, but more for people with young children. The place is full with young families. The staff are very kind and friendly.

Partner

8/10

Excellent

10 Jul 2026

Jose

The room was clean but a bit of a stuffy smell, could use a room deodorizer. The breakfast was great and the ambiance western motifs was right on point for Amara. Walking distance to the Quarter horse museum, nice horse statues.

Partner

2/10

Poor

10 Jul 2026

Tiana

DO NOT STAY HERE!!! I felt unsafe, uncomfortable, and dirty. The floors on the hallways were ripped off, there’s no ventilation in the bathroom (guaranteed there’s mold beneath the bathroom paint), I couldn’t even get out of the bathroom. The door was shut, not locked. My boyfriend had to bust me out. Photos are a catfish.

Pet

10/10

Exceptional

09 Jul 2026

Cindy

Kaya did a very good job and good hostess. In joy our time there.

Friends_and_family Family

4/10

Poor

09 Jul 2026

Mia

I was super excited to stay here but was so disappointed. The motel is nothing like the photos. It is right off of the freeway, beer bottles everywhere outside. Half of the place was closed for renovation, there was a huge hole in my bathroom piping and toilet not set in place. The curtains are see through. The area was not nice and didn’t feel the safest. I would have rather went to a motel 6. I wouldn’t recommend this place, especially for around $200 a night. The breakfast was decent :).

Friends_and_family Family

2/10

Poor

08 Jul 2026

Claire

You cannot use profanity in a review on this site, so I don’t have the words to describe the stuff on the floor. The pictures make the place look great, and it used to be a great place. Unfortunately, it was a nightmare. I chose this for my wife because of current pictures and previous stays. There were other properties nearby that were much cheaper, but I wanted a nicer safe place for my wife. She was so scared that she pushed a couch against the door for protection.

I have never given this bad of review for anything. I also have pictures.

Self

10/10

Exceptional

08 Jul 2026

Robert M

Clean huge room wonderful breakfast.
The pool is surrounded indoor pool. Great place for families. 5 star Steak house part of the property. We absolutely loved it.
We are 79 & 82 on our way home from Yellowstone to Houston. You can’t go wrong with hotel. They have fresh baked cookies when we check in

Partner

10/10

Exceptional

07 Jul 2026

Taylor

Absolutely amazing experience!

Family_with_children

10/10

Exceptional

07 Jul 2026

James

Great hotel. It felt like a resort.

Family_with_children

4/10

Poor

07 Jul 2026

Blanca

Broken elevator had to walk all the way around with all our luggage, because no one told us. Blinds were terrible and a lot of light from indoors and outdoors came in. Lock was questionable and batteries were exposed. Amenities, comfortable beds and breakfast were the only things good about this place.

4/10

Poor

07 Jul 2026

Amelia

The rooms were an afterthought. There was a used towel in my restroom and trash in the can upon arrival. The bed was not comfortable. There as no over head light. Wood curtains on the all glass entrance space. No useable outlet outside of the restroom. Cracks and stains. The air is thick/humid and the carpet has a dampness to it.

It’s clear the property prioritized entertainment over the stay part of the visit. I would not recommend-instead take your kids to an arcade and stay somewhere that prioritizes the stay.

Family_with_children

8/10

Excellent

07 Jul 2026

Roshmi

The rooms are old, the carpet is sticky and the bathroom needs to be renovated hot water dripping out of the bathtub faucet, but, it was a fun spot to stay with dogs. Lots of kids having fun was also nice to see with indoor pool. Everyone was friendly and helpful. I would stay there again.

Pet

10/10

Exceptional

06 Jul 2026

James

Well stayed two nights on our way to/from Arizona. Didn’t even bother to look for other places once we found this gem by the highway. The breakfast was delicious.

Family

8/10

Excellent

06 Jul 2026

Karen

Undergoing renovation while we were there, but super fun place for kids and families. The breakfast was phenomenal.

Family_with_children

4/10

Poor

06 Jul 2026

Audrey

Very dirty and outdated. Staff was friendly and breakfast was good.

8/10

Excellent

06 Jul 2026

Susan

THE PICTURES ON THE WEBSITE ARE DEFINITELY NOT WHAT THE HOTEL LOOKED LIKE; I AM NOT SURE IF THE MOTEL IS UNDER RENOVATIONS, IT WAS NOT WHAT I EXPECTED BUT NOT HORRIBLE. I STILL ENJOYED THE HOTEL. RESTAURANT/BAR AREA WAS DEFINITELY THE HIGHLIGHT.

Partner

10/10

Exceptional

05 Jul 2026

Jenny

Such a great stay, highly recommend if you have kids!

10/10

Exceptional

05 Jul 2026

Brandi

I booked the hotel based off amenities. The inital reaction to the 1st room provided was not great at all. It was very dated and the bathroom was not even average and the carpet in the entire room felt damp. After requesting a different room that looked more like the pictures advertised on line they were able to update my reservation to a much more appealing and updated room. With the newer room and the amazing amenities which included free breakfast, bounce house, slides, playground and pool which were all indoors I couldn’t have picked a better hotel. It also included an onsite restaurant, boutique, and arcade. Easy access to the highway and other restaurants.

Friends_and_family Family

2/10

Poor

04 Jul 2026

MUHAMMAD

After a 6.5-hour drive, we arrived at Cactus Cove Inn Amarillo hoping for a comfortable place to rest. Instead, it turned into one of the worst hotel experiences we’ve ever had.

The front desk staff were polite and courteous, although they looked completely exhausted. At check-in, instead of key cards, we were handed a card with our room number (313) and a handwritten 4-digit code to unlock the room.

Right away, there were red flags. The elevator closest to the entrance was out of service with an “I want a little me time” sign taped to it, forcing us to walk all the way across the building to use another elevator. Once on the third floor, Room 313 required another long U-turn walk down worn, dirty hallways.

Before even reaching the room, the hallways were in terrible condition. Construction debris, cement material, cracked walls, and a pervasive foul odor made the building feel neglected. The smell was so strong it seemed to cling to your clothes.

Then we opened the room door.

The room looked absolutely nothing like the photos online. Nearly everything appeared damaged or worn out—the chair, desk, lamp, walls, ceiling, blinds, and bathroom. The bathtub looked filthy, and the overall condition suggested years of deferred maintenance. The most shocking discovery was large dried boogers smeared on the framed artwork hanging on the wall. At that point, we knew we could not stay there.

To make matters worse, the hotel’s automatic entrance doors later stopped working.

Friends_and_family Friends

10/10

Exceptional

03 Jul 2026

Jackson

.

6/10

Pleasant

03 Jul 2026

Mario

The hotel was nice from the outside. The pool and play area were really nice. The pickleball paddles and balls were broken. We were still able to have fun with them. The arcade was a waste of money. The room needs upgrading. The carpet felt wet. The bathroom was gross. There was black mold on the ceiling.

We tried to eat at the restaurant, but no one would acknowledge us to be seated so we left and ate somewhere else.

Overall glad we were only staying one night.

Family_with_children

4/10

Poor

03 Jul 2026

Siddhartha

Rooms looked dirty and smelly.

Breakfast had limited options

Family_with_children

6/10

Pleasant

03 Jul 2026

ANANTH

This is a property more suited to those with families vs couples or others used to a more medium or medium plus experience(eg Hampton Inn)

Partner

10/10

Exceptional

02 Jul 2026

Brittany

Stayed here on my first ever visit to Texas to visit some family. Such a cute and quaint hotel. Super family friendly. Gives you all the Texas vibes if you are visiting for the first time. Very convenient location. My room was located directly across from the pool so I was worried about noise, once 9pm hits it was super quiet! Would definitely stay here again

Family_with_children

2/10

Poor

02 Jul 2026

Paula

Facility is in very poor condition. Popcorn ceilings and not clean tubs. Patches on walls. Very dissatisfied

Self

2/10

Poor

01 Jul 2026

Preston

The only redeeming feature was the steak house. It was great.

The room smelled of urine the toilet was loose from the floor. The door did not close completely and when we checked out, the front desk took our complaints and said they would tell the management.

And have a nice day.

DO NOT BOOK THIS HOTEL!!!

Family

6/10

Pleasant

01 Jul 2026

Christine

We stayed 1 night with our small dog. The rooms are large but the property is dated and needs an update. The staff was super, particularly when we found that the room did not have a smart TV. As they were not booked up they upgraded us to a room with a better media system. The bed was hard, and there is a lot of noise due to the floors are tile and you hear everyting above and below your room. If I was traveling with children this place would be great, indoor pool, playground, arcade and kids events. Free vreakfast is included and the on site restaurant had decent food for a fair price.

Partner

6/10

Pleasant

01 Jul 2026

Neomi

Really cool lobby area and play area located in the center of the hotel. Staff is really nice and friendly. Although, the rooms did not look at all like they posted in the pictures. Rooms are outdated and give an abandoned and sad feeling to them. Thankfully the linens were clean, and all we needed was a good nights rest.

Friends_and_family Family

6/10

Pleasant

01 Jul 2026

eric

\"Old hotel, overpriced at $120+ a night. On the plus side, there were no bedbugs, but I did find a bunch of hair under the sheets—gross. The rooms surround a playground and pool, so it's noisy even with the room door closed.\"

Self

8/10

Excellent

01 Jul 2026

Jamie

Check in was very smooth. Kids enjoyed the indoor pool and the restaurant next door was tasty and quick. Property is dated, carpets are frayed everywhere and stained, bathroom had several patched tiles and mold under the grout. Wasn’t the most updated but for our stopover for the night, it was just fine.

Family_with_children

10/10

Exceptional

30 Jun 2026

Matthew

We had a fantastic time

Family_with_children

10/10

Exceptional

30 Jun 2026

Monica

I travel for work and this is by far a hidden gem. The staff was so friendly! Fresh breakfast with real cook and griddle for free! My husband and I had dinner in the western horseman on site, we shared the large chicken fried steak with jalapeño gravy and it was so tender. We had leftovers! Also the calf fries were delicious! We stayed in room 110, right in the middle of the atrium. 5 stars all the way around!

Partner

6/10

Pleasant

30 Jun 2026

Scott

I think it would be good for a family. The pool and other entertainment pieces seemed to be in good repair. The room was clean but several pieces of the room were in need of repair or replacement. The cost was pricey for the room.

Family

8/10

Excellent

30 Jun 2026

Stéphanie

5 star service! The staff was incredibly helpful from the moment we checked in. Shout out to Cierra at the front desk who was especially helpful and essential in making our stay comfortable and enjoyable!

Family_with_children

8/10

Excellent

28 Jun 2026

Mark

Carl the dinosaur passed by while eating breakfast. Pretty cool. This is a place where you want to stay a few days to use the amenities, like the pool and game room (above reception). I liked atrium concept. The Koi fountain was beautiful.

10/10

Exceptional

27 Jun 2026

Jace

Nice place and will stay again

Partner

10/10

Exceptional

27 Jun 2026

Phillip

Thank you!

4/10

Poor

26 Jun 2026

Indu

Dark rooms, did not like it

Family_with_children

8/10

Excellent

25 Jun 2026

Abigail

Clean room

Partner

6/10

Pleasant

23 Jun 2026

frank

We didn’t realize this was an event type of hotel. If I had children that I wanted to have run around in an enclosed safe space, maybe I would have liked it better. We were also over the bar and the live music paly d until midnight.

Family

8/10

Excellent

23 Jun 2026

Harriet

As a solo traveller, it was a good place to stay if you did not want to go out to get something to eat. Plenty of things to do to keep you from being bored. Will stay there again.

Self

10/10

Exceptional

23 Jun 2026

Tammie

Stayed just one night. Property could use updates but all in all clean with very friendly staff.

Friends_and_family Family

8/10

Excellent

23 Jun 2026

Veronica

Easy check in nice staff great Breakfast!

Friends_and_family Family

8/10

Excellent

22 Jun 2026

Stephen

This is a family oriented hotel. They have great amenities for kids. Unfortunately, it was on the loud side. The rooms and building are very dated. They have done a good job in making it look nice, however, our room was pricey for the condition. The free breakfast was not good. We had to go somewhere else. The staff was friendly and no wait time to check in.

Partner

10/10

Exceptional

22 Jun 2026

Joseph

Most well planned, good time focused hotel we stayed at. My wife and kids loves the Pool and Breakfast, I enjoyed the privacy and atmosphere.

Friends_and_family Family

10/10

Exceptional

22 Jun 2026

Katherine

We have stayed at this hotel 3 or 4 times now, it just gets better and better as they keep renovating and adding things for the kids to do. The breakfast Kayla made was awesome, my kiddo with autism came back for seconds which is a feat with how much he won’t touch. The eggs, sausage and potatoes she made were amazing! The hotel already had mini golf, an indoor pool and places to sit and watch and have now added bounce houses, playgrounds, arcade, a slide from the second story to the first and fresh baked cookies since we were here last.

Friends_and_family Family

8/10

Excellent

21 Jun 2026

Misti

Property was so pretty and so much to do for families! Rooms little outdated, mainly bathroom, but was not bad at all. Would definitely stay again!

Partner

6/10

Pleasant

20 Jun 2026

Shera

Our room did not have

10/10

Exceptional

20 Jun 2026

Carolyn

This is such a unique hotel! They are in the process of remodeling, so there is some things that aren't perfect. But the stay was amazing!

8/10

Excellent

20 Jun 2026

Christina

Cute hotel with a clean, comfortable room. There was some remodeling in progress during our stay, but it wasn't a major issue. The only downside was that we had to leave by 6:30 a.m., and the continental breakfast didn't open until 7:00 a.m., so we weren't able to enjoy it.

Family

8/10

Excellent

19 Jun 2026

Eric

Room was comfortable. Attached restaurant was outstanding.

Partner

6/10

Pleasant

19 Jun 2026

Sunni

The staff was nice; however, the rooms need to be updated and the room doors need to be more secure/safer. Also, the yellow and green slides are not safe.

Family_with_children

8/10

Excellent

19 Jun 2026

Tifany

The amenities are a fun idea, and I can't wait until they're done with the remodel. But know that some of the rooms have not been remodeled and are not what is advertised. We were transported back to the 90s. ;)

Friends_and_family Family

6/10

Pleasant

19 Jun 2026

Sean

The staff was good but the room trim was unfinished and the bathroom silicone was unfinished around the shower. Bed was comfortable but the power outlets did not all work so it made it hard to charge phones.

Family_with_children

8/10

Excellent

19 Jun 2026

Jeffrey

Not really suited for dogs as no grass on premises. Limited parking due to events and cowboy bar attached. Felt a little unsafe with all the warning signs regarding vehicle content theft potential. Breakfast was ok.

Pet

4/10

Poor

18 Jun 2026

David

Hotel room was not very clean, especially the bathroom area. There were gnats and other bugs in the room. The hotel is old and outdated and is being remodeled. The listing should indicate that renovations are being done.

Partner

8/10

Excellent

18 Jun 2026

Kevin

I’m a business traveler, so most of the amminaties, were not something I would take advantage of.
I think it’s great that Cactus Cove offers this type of hotels for families, I was one of those families back in the day.
My room was comfortable and quite for the most part, I wasn’t to impressed with the options on the tv but if I was a guy with small children, that would be great.

Self

6/10

Pleasant

17 Jun 2026

Jennifer

It was a place to stay on our way through Amarillo. But as a woman traveling alone, I was slightly uncomfortable. Would have felt better with a stronger front desk presence and screening of traffic through the front door. Seems like just about anyone can and does walk through.

Family

10/10

Exceptional

17 Jun 2026

Donna

Always enjoy staying here.

2/10

Poor

16 Jun 2026

Yvonne

Very rundown. Not at all what I expected

Friends

8/10

Excellent

16 Jun 2026

Raquel

I thought it was very cute and the surroundings would and could be cute for people that would enjoy drinks, activities and music. We were just tired. Staff was great!!! Front desk to housekeeping

Pet

8/10

Excellent

15 Jun 2026

Jessica

The room was clean and so was the property. The property was under renovation, and it was nice to see how they were updating the property. The common area was great for families with children. The attached bar grill to the property is extremely pricey for food, but they do carry out adult drinks for individuals staying on the property.

The biggest thing I wish I would have seen in the reviews was that every room has a big glass door and windows on each side entering the room. They do have big wooden blinds to black out the windows, but I was highly surprised for the glass door and windows.

Partner

10/10

Exceptional

15 Jun 2026

john

First time to stay you can tell it was nice awesome they are doing some upgrades will def stay again

10/10

Exceptional

15 Jun 2026

Rudi

The kids had so much fun, the staff was kind and attentive.

Family_with_children

6/10

Pleasant

15 Jun 2026

Honey

The room was clean but everything is very worn down and you can tell the overall hotel isn’t well maintained. For example, caulking being red/discolored, a giant sink faucet in the bathroom vs a bathroom faucet, doors having worn scratch marks, overall it’s just very run down and needs some serious updating. I will give a 10/10 for insulation, you couldn’t hear anyone outside of the room even though the door to leave the room was glass and two glass panels on either side of it. The beds were clean and comfortable as well. They also have a lot of entertainment for the kids but don’t waste your money at the arcade, most games are claw machines and the prizes are way bigger than the claws can pick up.

Friends_and_family Family

4/10

Poor

15 Jun 2026

Lauren

This hotel does not warrant the current rating it holds here on Expedia. The property is confusing: there is signage from the previous hotel iteration up all over the place, very little signage indicating where to go and the room numbers change (there were rooms in the 200s and 500s) on the 2nd floor. The property is not well maintained: one elevator was broken and the other had cracked and broken tile flooring and smelled strongly of urine, the room was not properly cleaned, smelled of mildew, and overall felt a little gross. They allow pets but the bed in our room was fully open underneath, allowing small pets (like cats) to get underneath and be very difficult to remove. The hotel communicated through Expedia, a lot, and instead of just writing the message it was always an attachment with a link to check-in early. This made it seem like this was the only option for checking in to the hotel, it wasn't. We later learned there was one person at the front desk but she was by herself when there were many many guests on the property. Overall, it should not be rated as highly as it is and we will not be staying there again.

Pet

4/10

Poor

15 Jun 2026

Jennifer

The property is a bit rundown overall. Most of the extra amenities (games and such) weren’t accessible due to an event booked at the hotel. The worst part is the state of the room - it smelled like stale cigarette smoke in a nonsmoking room and the couch was so stained that we wouldn’t dare sit on it. For the price they are charging, that is just unacceptable. And by the state if everything else, including rusty handrails, worn paint, chipped tiles, and an out of order elevator that had a sign indicating this was a long standing situation, it wasn’t worth asking for anything to be addressed by the hotel.

6/10

Pleasant

13 Jun 2026

Dain

Bathroom sink was backed up and started overflowing. Front desk changed room fast.