Name: Country Hearth Inn Augusta
Address: 2182 Gordon Hwy, Augusta, 30909, US

2/10

Poor

14 Jun 2026

Olivia

DISGUSTING!!!!! This place is absolutely filthy! If I had not been awake for 28 hours and absolutely needed sleep I would have demanded a refund and walked out. I booked a suite which has a little kitchenette too bad the refrigerator doesn't work. There were burn marks on the counter that was paint all over the counters the bathroom looks like someone jacked that place up with paint and burn marks. Trash all over the parking lot. It was even a blown up balloon left in my room from the previous guests. I'm handicapped and have a walker and was given a room upstairs. No common sense there either. I did not want to walk around in this room Barefoot and I was NOT putting myself in that disgusting bathtub.
Walking to the room with my minor child I got to witness someone sitting outside of their room rolling up some Mary jane. Save yourself the trouble and find another place to stay. Unless me-th Chic is your thing

Friends_and_family Family

2/10

Poor

10 Apr 2026

Thomas

Never stay here

Self

2/10

Poor

09 Apr 2026

BP

The gentleman working the counter was very nice. The hotel on the other hand was one of the worst hotels I’ve ever stayed in anywhere in the world. The room is in terrible condition with broken everything. The toilet paper rack fell off the floor. The lock for the door has been broken off many times and reattached. There were great missing from the air-conditioning unit. The linen on the bed were bad enough that I slept on the floor. The bathroom was in terrible condition. There are cigarette burns on all the counters however the TV was new

Self

2/10

Poor

08 Apr 2026

Kelly

Worst hotel I’ve ever been in. Much worse than the pictures. Dirty floors, carpet, Broken door, numerous cockroaches. Tub wouldn’t drain. Could not get out soon enough. That building should be condemned.

Friends_and_family Family

2/10

Poor

07 Mar 2026

Brandon

This was the most disgusting hotel I have ever stayed at. The room was extremely dirty where I had to go out and get my own cleaning supplies to even feel comfortable in the room. Multiple things were broken or damaged in the room. The laminate flooring is coming up and a roach crawled out from underneath it. The refrigerator was gross. There were cigarette burn marks throughout the entire room. The tv did not work at all. The toilet wasn’t secure to the ground and the bathtub had mold all around it. The sheets had several stains so I removed it all and just slept on a blanket and pillow I brought with me. The only decent thing was the air blew cold. There is no phone in the room for room service. You could not pay me to stay in this hotel ever again.

Self

8/10

Excellent

27 Feb 2026

Johanne

Room was clean..staff very courteous..bed very comfortable

Business Self

10/10

Exceptional

26 Feb 2026

Katrina

Yes

2/10

Poor

02 Jan 2026

Todd

Nasty place Discusting.

10/10

Exceptional

25 Nov 2025

James

Clean

6/10

Pleasant

22 Nov 2025

Antinette

The staff was polite, the area was noisy and random strangers kept knocking on my door throughout my visit. The room itself was nice and clean and the bed was comfortable.

Business Self

2/10

Poor

01 Sep 2025

Christopher

I booked the hotel online and IT DID NOT SAY ANYTHING ABOUT BEING 21 OR OLDER. And they didn't give me the room nor a refund.

10/10

Exceptional

07 Aug 2025

Demertria

Ok

Business

10/10

Exceptional

21 Jul 2025

Moniette

Pool was closed

Leisure Partner

4/10

Poor

13 Jul 2025

Lacey

The toilet was messed up and the tv kept going in and out.

Self

4/10

Poor

09 Jul 2025

Curtis

Paid 120 bucks to stay in the middle of the legit ghetto and picked thus room and hotel for the tub and the pool. Well the pool was closed and the tub had pubes in it.

Leisure Partner

2/10

Poor

30 Jun 2025

Dean

Refrigerator and tv didn’t work

Business_and_leisure Partner

4/10

Poor

17 Jun 2025

Richard

Broken lights, smoke detector was placed in a cabinet and not connected, sheets were stained, housekeeping never came in. I asked about the housekeeping upon checkout and was told housekeeping has to be requested.

Business

10/10

Exceptional

29 Mar 2025

Demertria

Great

Partner

4/10

Poor

02 Feb 2025

Michael

Although the property was not very tidy, it was decent enough to serve as a last resort. I would not prioritize staying here, but it fulfilled its role as a safe and comfortable place to sleep.

10/10

Exceptional

24 Nov 2024

Jason

Great

Leisure Family

2/10

Poor

04 Nov 2024

LaTanya

I had roaches in my room. I asked the customer service to move me to another room. He didn’t. He came and moved, put some roach pellets down and spray the room. I cannot stand in that room.

Business_and_leisure Family

2/10

Poor

28 Oct 2024

Kenneth

Do Not Stay Here.

Sign on the front door reads \"Not responsible for injury or Death\". Bathroom sink didn't work. Tv would not pick up any channels. Wi-Fi was nonexistent, Light fixtures and electrical sockets were broken. The door had been kicked in at one point so you could see daylight halfway done the door. There were piles trash/ old refrigerator's next to the dumpster and overflowing. Trash bags piled up all over the place by the trash cans around the building. Hot water in the shower was luke warm full turned to hot. There were neighbors running in and out and fighting at all times of the night and day. Hotels.com had it listed for 50 a night was charged 84 a night. Glad it was for just 3 nights.

Self

10/10

Exceptional

15 Oct 2024

Jack

Bed is suuper comfortable

Leisure Self

2/10

Poor

06 Oct 2024

Sheri

This hotel is NOT a place to stay if you have children. This is a hotel for truck drivers for one night. Over priced and under delivered per the online description! My family returned to our home with no water or electricity over staying in this \"hotel.\"

Leisure Family_with_children

2/10

Poor

01 Oct 2024

William

After booking this reservation online, I showed up and this property was dark and was not occupied due to Hurricane Helene. I e been charged for a two night stay and they were not there to receive me.

Leisure Self

8/10

Excellent

29 Sep 2024

Roderick

Ok

2/10

Poor

29 Sep 2024

Erica

When we arrived the hotel had no power therefore we were unable to check-in not we're they able to give us a refund. We had to get back on the road at 9pm and continue to drive to our destination because we had no where to stay.

Friends_and_family Family

10/10

Exceptional

26 Sep 2024

Roderick

Cool spot

10/10

Exceptional

06 Sep 2024

Furtera

Would stay again

Staff was pleasantly helpful and very friendly

Self

8/10

Excellent

02 Sep 2024

blackwidow

The clean rooms, the staff was pleasant and

Business_and_leisure Self

2/10

Poor

02 Jul 2024

Michael

Room stunk bad.

Leisure Self

6/10

Pleasant

26 Jun 2024

Timothy Chad

It was ight

Business Self

2/10

Poor

25 Jun 2024

Steven

I liked nothing about this hotel, matter fact i fell thru the chair yesterday and the staff had to call the ambulance and now im on crutches ...

So i am contacti g lawyer today 2 sue the property or we cansetlle out of court...up to them! They defintly gotta pay my hospital bill...

Leisure Partner

2/10

Poor

23 Jun 2024

Steven

You don't want a review from jevrh to

Leisure Partner

4/10

Poor

09 Jun 2024

mark

I didnt like the overwhelming smell of Marijuana in the rooms especially do to us traveling with kids

Business_and_leisure Family_with_children

8/10

Excellent

29 May 2024

Jacob

No complaints, rate of room matched expectations

10/10

Exceptional

25 May 2024

Demertria

It was amazing

Partner

2/10

Poor

05 May 2024

Conica

They would not cancel my reservation because I went through a travel site

8/10

Excellent

02 May 2024

Dajuana

No complaints

Leisure Family

6/10

Pleasant

11 Apr 2024

Paul

Stay was overpriced due to the nearby event

Leisure Friends

4/10

Poor

11 Apr 2024

Mary

1* hotel.

poor. No blankets. Trash everywhere outside. No real breakfast.

Friends_and_family Family

2/10

Poor

10 Apr 2024

Bill

Dirty floor, non-smoking room smelled of cigars, dirty towels. Bathroom door got locked from the inside and door ‘flapping’ falling apart.

Leisure Family

10/10

Exceptional

10 Apr 2024

Carl

The rooms were large and the beds were comfortable

Leisure Family

2/10

Poor

17 Mar 2024

Verified traveler

FILTHY

NIGHTMARE The room was not cleaned properly & after contacting the front desk, the room I was moved to, was equally unclean

Partner

10/10

Exceptional

07 Mar 2024

Tomika

Everything…

Leisure Partner

4/10

Poor

25 Oct 2023

Desiree

Nice staff but Will not be returning.

Oh, where to start with this.
I’ll preface this by stating I have previously vowed to never stay at another Wyndham property again. I have had nothing but nightmare stays w/this comp all over the country. Little did I realize when booking, this too is Wyndham. It was not clear on the website.

This is most certainly a get what ya pay for property. It’s beat up, outdated, and the cleanliness factor is below par. The pictures on the booking sites don’t show what’s really going on- carfished again.

When I checked in, the first thing I noticed was the array of condoms at the front desk. That should have been my 1st red flag to run. But, after a long drive and not being familiar with the area, I stayed. The other big red flag I chose to ignore was the sign in the front door stating, basically, if you die on this property the company isn’t liable.

The staff was nice enough, English was a bit rough but, nice.

The booking sites also stated this property had a gym; I swear I even saw pictures when I booked- no gym.

The room itself was almost tolerable. I can deal w/outdated but dirty, no. There was hair everywhere and the first thing I noticed was the mirror and was kinda terrified with what it could have been all over it, given all the condoms upfront. Sigh.

If you don’t like grass, don’t stay here. Everyone who stays seems to be smoking and the ventilation isn’t great- I personally don’t mind, but I’m sure others do.

Also, don’t get hyped about breakfast.

Business

2/10

Poor

17 Jun 2023

Zandria

Pool not open lazy house keeping limited breakfast

Business_and_leisure Family

6/10

Pleasant

10 Apr 2023

Anthony

Cheap!

Hotel is mixed in with a lot of pricier chain hotels and during Masters Week they all were asking ridiculous rates. All we needed was a place to sleep with not a long drive to the tournament.
Property needs a lot of repair work. Lock on room door broke and maintenance never came to fix it as promised by management.

Friends_and_family Friends

6/10

Pleasant

05 Apr 2023

Murray

Beds were very comfortable, room was large. Kitchenette was very limited with fridge, microwave but no utensils, cups, plates or anything else. Rooms are very dated and need a serious refresh.

Leisure Friends

6/10

Pleasant

12 Apr 2022

Evan

Very cheap for the dates that I stayed. However we felt that we needed to bleach the shower before we could use it. There was a smell that we could not get rid of. The window curtain was also cracking and being blown onto the bed by the air conditioner.

Business Partner

10/10

Exceptional

11 Apr 2022

david

Used for The Masters Golf Tournament

For Masters week it was ideal for a guys trip. Room is exactly what we thought and we were only there to sleep. Hot shower, good AC, clean room, and comfortable beds. Felt safe there. Was just what we were looking for. Check in lady was very nice and welcoming. We will stay there again next year! Thank you!

Friends_and_family Friends

10/10

Exceptional

08 Apr 2022

Cecil

Nice place to stay!

Business Self

2/10

Poor

20 Feb 2022

Christopher

I have to say that I won't stay here ever again. The water is opaque white and walls were thin. I continuously got woke up by loud and drunk people. I found hair on both of the towels. Bed sheets had stains.

Business Self

10/10

Exceptional

27 Dec 2021

Kristi

Nice staff

4/10

Poor

30 Sep 2021

Pamela

Burn holes in the bedding. Chair was broken. Lobby was closed. pool was closed.

Leisure Family

2/10

Poor

21 Jul 2021

Verified traveler

First I am very disappointed that Expedia partner with a place like that. What a terrible place! A nonsmoking room smells like smoking joint. The room infested with roaches, cigarettes burns all over the sheets. I only slept the first night with the one eye open because lot of movement throughout the night. I had to find another place for the other three night. I called Expedia the next day asking for a refund the customer service treated me like an idiot. I was not asking for full refund, but to refund me for the two other nights. I have been dealing with Expedia for years and trusted them. Now I am not sure I'll trust booking my hotel with Expedia again. As a booking agency, Expedia should know the kind of place they sending their client. That was not a safe or clean place. Checking terrible between the receptionist and the computer I don't which one was the slowest. I took them 20 minutes to check in, in small heated room at the front door. No access to the lobby.

Business Self

6/10

Pleasant

18 Jul 2021

theresa

The hotel itself looked very run down and the pool was a murky green color. We wanted to leave and find somewhere else to stay, but because of a basketball tournament in town there were no other hotels/rooms available. Once we got into our room however, we were pleasantly surprised that it was very clean and comfortable. A lot of work needs to be done on the outside to make it more appealing to travelers.

Partner

10/10

Exceptional

19 May 2021

Verified traveler

I really enjoyed my stay.Thank u!

Business Self

8/10

Excellent

15 May 2021

Verified traveler

I really enjoy my say.Thank u!

Business Self

2/10

Poor

17 Apr 2021

Verified traveler

Let me start with saying I am so disappointed in the place. We get to our room to find that they hadn’t cleaned at all. There were also ROACHES in the room. We had to leave this place to sleep at another hotel. When trying to get a refund for the room the owner Harry gave us the biggest problem. I don’t recommend anyone leave there enemy in this place....... negative 5stars

Friends_and_family Partner

2/10

Poor

16 Apr 2021

Alicia

Roach motel

Had to move rooms do to 3 roaches crawling in room up walls . We had been to dinner and came back turned lights on and they were everywhere. When talking to manager was rude and arrogant.

Partner

10/10

Exceptional

30 Mar 2021

JEAMIL

Awesome Stay

It was amazing very convenient included shower, bathtub, refrigerator, microwave great wifi. Everything was great. I definitely recommend this hotel for independent contractors like myself in town for business.

Business

2/10

Poor

20 May 2020

Shandera

Never stay at this hotel again

Bad..dirty lamps wasnt working refrigerators not. Clean freezer not clean..dingy sheets dresser drawer tore up..very bad experience

Partner

2/10

Poor

05 May 2020

Florence

Loss of son and funds. No heart in this hotel

Im very upset I had loss my son due to car accident and cane back up here from florida and was very upset about i had booked online with hotels.com had a confirmation number and paid online for the hotel before I got there. I checked in after arriving tired and with two babies it was well after 1 am when i got into town. Now they tell me they do t have a king size bed although they still charged same rate. Well i didnt leave on the sunday but before 11 am i was told i had to go pay again not a problem but woke me and yet they cohkd have just charged my card that they had on file . Went to front desk to only discover they charged me 68.70 wow for one more night then mon i was going through rough night at funeral home and sent family member up there with card only to be told i had to physically come up there and which i did and onve again 68.70 so this morning i woke to go pay cash and it was 68.70 now not to mention there is no pool privledges no free breakfast and no working washer or dryer and not one vending machine. This is absurb. Not once have i been offered a discount and not once have i been asked how they could hel during the #eath of my son . Instead im treated as a noone. And harassed over waking up to check out when did i even mention no phone in the room and internet slow as molasses and ive had to go buy my own toilet tissue been told they was going to bring bsck never did . So very upset . Ive spent a total in leas than a week now of 320.94 please help

Friends_and_family Family

10/10

Exceptional

21 Apr 2020

Verified traveler

I paid for an extra day the night before check out and had to work the next morning so i left my washclothes outside the door so i could get some clean ones but they didnt leave me no clean ones so i went to the office and the owner got nasty and said i should have got them before the housekeeper left i told him i was at work and just got off he tell me the next if i dont get it from her im out of luck even if im at work sad never no more

Leisure Partner

6/10

Pleasant

17 Apr 2020

Verified traveler

It was clean and the people was nice its quite at night

Leisure Partner

2/10

Poor

09 Apr 2020

Frankie

Horrible!!

The rooms are very outdated, smells, not that clean i I really hated the stay wish i could have gotten my money back.

Business

2/10

Poor

26 Jan 2020

Sarah

This property is disgusting everything is broken nothing's working correctly and there are roaches

Friends_and_family Family_with_children

4/10

Poor

25 Jan 2020

PastGuest

The room was dirty. I killed 4 roaches. There was hair in the bed, holes in the wall. There is a reason it's so cheap. I put all my belongs in the car overnight, so I don't go home with creatures I didn't come with. AVOID.

Business Self

10/10

Exceptional

19 Jan 2020

Heather

Very pleased

Great staff was incredible.

Self

2/10

Poor

10 Jan 2020

Skip

Staying at this hotel was not the best experience me being a US Vet I can’t with my service dog when I checked in that night it was not an issue but I was rudely awakened with a knock on the door that morning before checkout about an issue with my dog mind you My dog is trained and she is very polite my dog does not bark unless it’s too aware me or a Loring me I took my dog to use the restroom in the back of the hotel in a Grassfield but the bathroom was unfinished there was pipes showing in the roof there’s a very strong marijuana odor all throughout the rooms even outside the property but I think if there is an issue With having service animals or ESA’s then I think that should be established on checking in knots rudely awakening people in the early morning about an animal they already knew was there this is definitely a property I will never stay at again

Business_and_leisure Pet

2/10

Poor

13 Nov 2019

M

Even a fresh coat of paint cannot hide the hotels true defects, it looks run down. Holes in walls repaired poorly, cracks in tiles, loose fixtures, fixtures missing on switch so now their hot wire, only working when actually plug in with cord. Only way to shut off is to pull plug. Dripping faucets. No external room eqiipment. Iron, coffee pot, Kleenex, hair dryer, etc.

Business_and_leisure Self

6/10

Pleasant

12 Nov 2019

Verified traveler

Peeling paint and the room wasn't thoroughly cleaned. Old appliances in room. Rough bedding. Staff very friendly though.

Leisure Partner

6/10

Pleasant

01 Oct 2019

Verified traveler

The property was OK. We rented a smoking room because that was what was available and we are not smokers. Stale smoke smell is not pleasing. The wall plug under the desk did not work which meant that the wall light that was plugged in there didn't work. Nice to have a kitchenette. Complimentary continental breakfast was minimal and things were empty with no staff around when I went to the office in the morning.

Friends_and_family Family

10/10

Exceptional

18 Sep 2019

Kimberly

Loved the rooms and im still there great price its worth it

Leisure Partner

2/10

Poor

07 Sep 2019

CP

Non-smoking room smelled like smoke.
Bathroom door was hard to close and open.
2nd day room did not get made and towels were not replaced. Must be bad neighborhood because door is locked after 10pm and you have to talk through the slot under bullet proof glass while standing outside with odd people they are trying to keep out. Wifi barely connects. Pool looked green.

Friends_and_family Family

2/10

Poor

28 Jul 2019

Verified traveler

Bad service

I did not receive the room I had booked which was a king bed/smoking room. The front desk clerk said that she had no more smoking rooms and I would just have to deal with it.

8/10

Excellent

15 Jul 2019

Verified traveler

Its a nice hotel. Location is good. Beds are comfy and staff is good

Friends_and_family Family

4/10

Poor

15 Jul 2019

Edward

The room was not ready for guests. No towels/washcloths. Very little bathroom tissue. AC unit very loud. Was too tired to leave.

Family

2/10

Poor

19 Jun 2019

Verified traveler

TV didn't work. Was stuck on extra loud and we couldn't change the channel or turn it down. The batteries were missing from the remote. No towels in the bathroom to take a shower.

Business_and_leisure Family

4/10

Poor

18 Jun 2019

Kay

Loved the bed! It was big enough for me and my 2 little ones. Didn’t like that both nights as soon as it hit midnight there was people running screaming knocking on our door

Friends_and_family Family_with_children

10/10

Exceptional

27 May 2019

Verified traveler

I enjoyed staying there no complaints at all. Fast and friendly check in

Friends_and_family Family_with_children

8/10

Excellent

21 May 2019

Verified traveler

The pool was closed and she didn’t have explain why

2/10

Poor

28 Apr 2019

Verified traveler

Upon checking in I had worries due to the condition of the building, but was always going to be there for a day so decided it would work, after checking in and then leaving for dinner we arrived back, I decide to take a shower and there was a BED BUG crawling on the wall, I decided to now take my shower and check the bed and as soon as we moved the blanket back, there was another. We didn’t continue to check and went to get a refund which the hotel could not provide since we booked through Expedia. We still decided to leave and pay for another and hope the next day that I can call Expedia and explain and get a refund back! Worst experience although the staff understood why we wanted to leave and was nice about it.

Friends_and_family Partner

4/10

Poor

21 Apr 2019

Verified traveler

Quiet. But sheets were dirty (spots)..visble debris from AC unit output...TV is a 32 inch paper weight..no battery in tv remote...smoke detector literally riped out...large mold spots on shower curtain...nice soap tho....and staff was pleasant.

Business Self

10/10

Exceptional

16 Apr 2019

Verified traveler

I was in Augusta for medical reasons during Masters week. The room was clean & the staff was very friendly and made our stay very comfortable.

Family

8/10

Excellent

11 Apr 2019

Golfer

We were there for the Masters and everything else was booked. For the time and price it worked.

Leisure Family

4/10

Poor

11 Apr 2019

Verified traveler

The room was not very good. No coat hangers,glasses or TV guide Heater wouldn’t put out heat. We left a day early
The room smelled

Leisure

6/10

Pleasant

11 Apr 2019

Verified traveler

Location to Augusta National golf course. Close the interstate

Leisure Family

6/10

Pleasant

10 Mar 2019

Verified traveler

Electrical sockets hanging out of the walls, definitely not cleaned properly, your shoes stuck to the kitchenette and bathroom floors, beds had pink sheets and old mismatched pillows and cases

2/10

Poor

31 Jan 2019

gary

Not good. Dirty sticky kitchen floor. No shower c

No shower curtain even after housekeeping. Dirty sticky kitchen floor. Dead bug on bathroomfloor the entire stay. Toilet seat not attached to toilet. I travel a lot and will not stay here again.

2/10

Poor

26 Jan 2019

Verified traveler

Dirty run down bug infested dump

Hotel looked decent enough on the outside. The room was run down, beat up and smelled bad. Saw multiple bugs in the kitchen, on the walls and in the bathroom. Staff wasn't friendly. Don't waste your money.

Family

2/10

Poor

11 Oct 2018

Vince

Dirty

This. Hotel. Sucks. They seem to be dead in the middle of a renovation. The first room had an ant colony Oregon Trailing their way to the leaking mini fridge. The desk clerk had an attitude because I was back complaining four minutes after handing me room key, the second room looked just as dirty as the first, but in addition had old, dingy looking bed sheets, complete with miss matched, but equally dirty pillow cases.

It was after 11 pm, So I was able to go to the local Walmart and buy a cheap set of sheets and pillow cases. The next morning I called hotels.com and complaining just tried to do at least get a partial refund from the hotel so I could check game and would be someplace at the hotel reviews. I ended up checking into a holiday inn on the other side of town so I can get away from this hotel that seems to be one step above a halfway house.

2/10

Poor

08 Oct 2018

Benessa

Never Again

I didn't get to stay. Got to the hotel, lobby was under construction, room had an awful smell, and roaches ran when I turned on bathroom light.

Family

2/10

Poor

06 Oct 2018

Verified traveler

Rooms are old and smelly. No one is ever in the office if you need them. Not a good experience

2/10

Poor

20 Sep 2018

Verified traveler

Had a fridge, microwave, and cable tv which was nice. My non-smoking room reeked of smoke. No comforter, just two sheets. Wouldn’t recommend unless it’s a last resort on price or availability.

4/10

Poor

16 Sep 2018

Verified traveler

Very run down. Non smoking room had been smoked in regularly. No blanket on the bed, instead they give two sheets. Everything was poor about this place.

4/10

Poor

16 Sep 2018

Verified traveler

Place needs updating and more attention to detail what more can I say. Wish I had selected a better place

2/10

Poor

05 Sep 2018

Verified traveler

Needs better housekeeping

Used towels and soap and cigarette burns in the comforter when I checked in.

2/10