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Hyatt Place Augusta

Augusta - GA · United States

160 Mason McKnight Junior ParkwayView location

8.6/10Excellent1,001 Reviews
Cleanliness8.8/108.8
Service9.2/109.2
Comfort8.8/108.8
Condition8.6/108.6
Amenities8.4/108.4
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  • Business hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Hyatt Place Augusta

Stop at Hyatt Place Augusta to discover the wonders of Augusta (GA). Both business travelers and tourists can enjoy the property's facilities and services. Service-minded staff will welcome and guide you at Hyatt Place Augusta. Some of the well-appointed guestrooms feature flat screen television, air conditioning, heating, alarm clock, toiletries.

The property offers various recreational opportunities. Convenience and comfort make Hyatt Place Augusta the perfect choice for your stay in Augusta (GA).

Read more about this hotelShow less

Located in Augusta, Hyatt Place Augusta is a 5-minute drive from Augusta Mall and 9 minutes from Fort Eisenhower. This hotel is 5.5 mi (8.8 km) from Augusta University - Summerville Campus and 10.3 mi (16.6 km) from Augusta University Medical Center.

Make yourself at home in one of the 115 air-conditioned rooms featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers.

Conveniences include desks and coffee/tea makers, as well as phones with free local calls. Featured amenities include a business center, express check-in, and express check-out. This hotel has 3 meeting rooms available for events. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 12:00 PM
Minimum check-in age 21

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available Professional property host/manager Property does not offer onsite COVID-19 testing Property does not require health documentation at check-in Pets allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available Cashless transactions are available

Important information

  • You need to know
    • Pool access available from 8:00 AM to 10:00 PM.
    • Cashless payment methods are available for all transactions.
    • Contactless check-in and contactless check-out are available.
  • Special Instructions
    It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Cashless transactions are available
    • Safety features at this property include a fire extinguisher and a smoke detector
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
    • It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
  • Minimal age
    21
  • Optional fees
    • Pet fee: USD 100 per pet, per stay
    • Service animals are exempt from fees
    • Early check-in is available for a fee (subject to availability)
    • Late check-out fee: USD 25.00 (subject to availability)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

Doctors Hospital of Augusta 2.4 km / 1.5 mi
Regal Augusta Exchange 4.2 km / 2.6 mi
Wedges and Woods 4.8 km / 3 mi
Augusta Mall 5.9 km / 3.7 mi
Bowlero Augusta 6.5 km / 4.1 mi
University Health Care System 6.7 km / 4.2 mi
University Hospital 6.7 km / 4.2 mi
Evans Towne Center Dog Park 7.4 km / 4.6 mi
Lady Antebellum Amphitheater 7.6 km / 4.7 mi
Newman Tennis Center 7.7 km / 4.8 mi
Columbia County Performing Arts Center 7.8 km / 4.8 mi
Christenberry Fieldhouse 8.4 km / 5.2 mi
Fort Eisenhower 9.1 km / 5.7 mi
Topgolf 10.4 km / 6.4 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 115
  • Number of floors (main building): 4
  • Twin rooms: 62
  • Double rooms: 53
  • Suites: 9
  • hotel
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fiExtra charge
Show 17 more facilities & services
  • Laundry service
  • Hotel safe
  • Lift access
  • Terrace
  • Newspapers
  • Luggage room
  • Clothes dryer
  • Bar
  • Restaurant: 1
  • Smoking areaExtra charge
  • Meeting room: 3
  • Business centre
  • Outdoor freshwater pool: 1
  • Breakfast
  • Non-smoking establishment
  • Minimum check-in age: 18
  • Fitness
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Hyatt Place Augusta

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE QUEEN SIZE BEDQUADRUPLE • QUEEN SIZE BEDQUA.QN

    Photos are not available for this room type.

    Hyatt Place Augusta

    QUADRUPLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin WITH DOUBLE BEDDouble or Twin • WITH DOUBLE BEDDBT.DB

    Photos are not available for this room type.

    Hyatt Place Augusta

    Double or Twin WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE Accessible-Queen Size BedQUADRUPLE • Accessible-Queen Size BedQUA.H6-QN

    Photos are not available for this room type.

    Hyatt Place Augusta

    QUADRUPLE Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE AccessibleQUADRUPLE • AccessibleQUA.H6

    Photos are not available for this room type.

    Hyatt Place Augusta

    QUADRUPLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-1

    Photos are not available for this room type.

    Hyatt Place Augusta

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible-Two Queen BedsDOUBLE • Accessible-Two Queen BedsDBL.H6-2Q

    Photos are not available for this room type.

    Hyatt Place Augusta

    DOUBLE Accessible-Two Queen Beds

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible-Two Queen Beds

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDS • 1 Bedroom • 38 m²DBL.2Q
    DOUBLE TWO QUEEN BEDSPhoto unavailable1 photo

    Hyatt Place Augusta

    DOUBLE TWO QUEEN BEDS

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    38 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q

    Room amenities

    • Fridge
    • TV
    • Hairdryer
    • Bathroom: 1
    • Tea and coffee making facilities
    • Ironing set

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BEDDBL.H6-KG

    Photos are not available for this room type.

    Hyatt Place Augusta

    DOUBLE Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING BED ONE BEDROOMSUITE • KING BED ONE BEDROOMSUI.B1-KG

    Photos are not available for this room type.

    Hyatt Place Augusta

    SUITE KING BED ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING BED ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN

    Photos are not available for this room type.

    Hyatt Place Augusta

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE Accessible KING SIZE BEDSUITE • Accessible KING SIZE BEDSUI.H6-KG

    Photos are not available for this room type.

    Hyatt Place Augusta

    SUITE Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room KING SIZE BEDRoom • KING SIZE BEDROO.KG

    Photos are not available for this room type.

    Hyatt Place Augusta

    Room KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin KING SIZE BEDDouble or Twin • KING SIZE BEDDBT.KG

    Photos are not available for this room type.

    Hyatt Place Augusta

    Double or Twin KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible-Queen Size BedDOUBLE • Accessible-Queen Size BedDBL.H6-QN

    Photos are not available for this room type.

    Hyatt Place Augusta

    DOUBLE Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDSDBL.2Q-6

    Photos are not available for this room type.

    Hyatt Place Augusta

    DOUBLE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q-6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG

    Photos are not available for this room type.

    Hyatt Place Augusta

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDSDBL.2Q-4

    Photos are not available for this room type.

    Hyatt Place Augusta

    DOUBLE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q-4

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST

    Photos are not available for this room type.

    Hyatt Place Augusta

    QUADRUPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Hyatt Place Augusta

8.6
Excellent
1,001 Reviews
Cleanliness
8.8 /10
Service
9.2 /10
Comfort
8.8 /10
Condition
8.6 /10
Amenities
8.4 /10
100 reviews shown
8/10
Excellent
15 Jul 2026
John
Nice hotel. Well maintained. My room had some exposed nails where baseboard trim should have been. There was also a spot on the table that did not appear to have been cleaned. Overall the hotel was nice.
Self
10/10
Exceptional
13 Jul 2026
dezzirae
We stayed for a total of 5 nights. Very clean hotel, free breakfast, free parking and amazing staff. Highly recommended!
Family_with_children
4/10
Poor
06 Jul 2026
Christopher
We specifically chose this hotel because of the pool, so we could enjoy the swim in the heat of the summer. If we had known the pool wasn't ready to use, we would have booked somewhere else. We were never informed it would be unavailable. Is there anything the hotel can do to make this right? Thank you.
Friends_and_family Family
8/10
Excellent
06 Jul 2026
Gilberto
This hotel is undergoing renovations, and yet, it was cleaned and the staff was very nice.

They have a good breakfast although I was always late and would not enjoy it much.

The cleaning ladies were pleasant and very helpful.

Gil of Boston
Self
10/10
Exceptional
05 Jul 2026
Rodah
I will be staying here every time I come home to Augusta. It’s convenient to 1-20 west and it was really nice. They were upgrading and painting when we arrived and cleaning the outside. I loved to see that. Let’s me know they are up innit the place looks rather new so this must me a maintenance routine. Wonderful.
Partner
8/10
Excellent
03 Jul 2026
Patrick
Overall, my stay was okay, but there were a few issues that should be addressed. The shower handle was extremely difficult to operate and took a lot of force to turn on and adjust the water. The entrance door to the room was even worse—it was so hard to open that I had to use my shoulder just to get it moving, which was frustrating and unacceptable.

I also think guests should be notified in advance if the property is undergoing renovations. It would have been helpful to know about the construction before arriving so I could set my expectations accordingly. With better communication and attention to maintenance, this property could provide a much better guest experience.

The staff was very friendly and helpful.
Partner
10/10
Exceptional
24 Jun 2026
Michael
At the time of my stay they were still remodeling. They have always been clean and staff very respectful and helpful. I am 100% certain when the remodel is finished they will be the best stay in Augusta. Love the view from the patio.
Self
10/10
Exceptional
18 Jun 2026
Jason
Clean room and great location.
10/10
Exceptional
16 Jun 2026
David
I called last minute and spoke to Nikita. The a/c at the Airbnb went out and we (party of 3) needed to find a room for 2 nights. She immediately checked and found a room that met all our needs. Could we check in early... in like an hour? She said she'd notify housekeeping. When we arrived Nikita and the room were waiting. She said she didn't want anyone to suffer another night without a/c. We are grateful to Nikita for being so take- charge and making things work for us.
Negative: the pool was closed and we really could have used a dip on the pool. Breakfast was plentiful with fresh fruit, scrambled eggs, pancakes and breads. We were very happy with Nikita and Hyatt
Friends_and_family Friends
10/10
Exceptional
04 Jun 2026
Scott
Quick trip. The hotel was perfect for our purposes. Clean. Quiet.
Partner
4/10
Poor
28 May 2026
pam
Given the fact that they are remodeling, it could be better. The first room we had had no place to hang clothing and the paint smell was terribly strong. The young lady at the desk was quick to change our room.
There was a lot of construction equipment just sitting in the lobby and the carpet had trash in several places.
The staff were very nice and helpful.
Partner
8/10
Excellent
24 May 2026
John
The property is currently under renovation and the pool and gym are closed. Dining area and bar are nice.
6/10
Pleasant
23 May 2026
Simon and Tammy
Didn't have the room we paid for took us for King to a queen at the same cost..
Partner
6/10
Pleasant
19 May 2026
Noelle
No Housekeeping at all, even after we requested one.
No food service after sitting with the menu for 15 mins, we left and ate elsewhere.
Family_with_children
2/10
Poor
08 May 2026
Keith
The high corporation should not rent out rooms in this property. Wow it is undergoing such extensive in major renovation. The smell of fresh paint and the haze of dust everything made the stay untenable. The sound of the air conditioning fan was reminiscent of a jet aircraft landing. We seriously thought there was a plane or a big truck outside our window. And mentioning window, our view was some guys ankles on the scaffolding which in circled the entire building it was evident that they only rented out a few of the rooms, but I could not determine whether or not the room I was in was pre-or post renovation. The parking lot looked like a construction site and they had to be only 20 spaces available. It’s amazing that I did not get a punctured tire. The staff was pleasant and capable, but the place looked like the set of The Walking Dead.
Partner
10/10
Exceptional
04 May 2026
Sharion
Everything was nice.
Family
4/10
Poor
02 May 2026
Sheila
I stayed at Hyatt Place Augusta, Ga for two nights. the hotel is under construction. Parking was terrible, We either had to walk a distance or at times had to park illegally. The dust from construction was evident everywhere. Our room was worn/very over used. The furniture had scratches and dents, the blinds did not work, sofa was worn to almost holes in a couple of spots and one part/cushion had no support and was unusable. Construction dust was on the chest/counter and would also be on my clothes and in my hair. Water pressure was very poor in the shower, refrigerator was freezing items and on our check out day we started having problems with the toilet. I requested a discount due to the conditions and was told an email would be sent? No response.
Friends_and_family Family
4/10
Poor
10 Apr 2026
Meghan
Yes
Family
10/10
Exceptional
08 Apr 2026
David
Good
10/10
Exceptional
06 Apr 2026
Christopher
Rooms were clean and the staff was awesome. Would definitely stay here again.
Family
2/10
Poor
06 Apr 2026
Rob
This hotel should not have been open for business during the time they accepted our reservation. The property is in an active renovation. Room doors didn’t lock, no TVs on the walls, shower fixtures falling out of the wall, a/c was not working in the room. We, and multiple other guest parties were moved to another hotel in the area because this property could not find a room not in disrepair for us. This move finally occurred at 11pm.
4/10
Poor
05 Apr 2026
Andrew
Room we were given was still being cleaned wasn’t told anything. My wife went back down to lobby I stayed bc they said almost done ten mins later they were. After getting out of a six hour car ride that fun. Also later in evening when my wife was in the shower a manager i am assuming tall man maybe glasses knocked and walked into our locked room immediately seeing me and leaving the room not even saying a word but something to someone in hallway like what was that. Also there wasn’t a trash can besides one small bathroom one so we had to use one of our shopping bags for our trash.
Partner
10/10
Exceptional
31 Oct 2025
Jamie
Clean room and hotel common areas. Friendly and welcoming staff.
Business
6/10
Pleasant
31 Oct 2025
Bryan
They have closed the restaurant, the store is decimated of food items, and the bar is closing. Plan on going out to dine. Otherwise the hotel is nice, well kept, clean, and safe.
Business
6/10
Pleasant
31 Oct 2025
Bryan
I wish I had known at the time of booking that the restaurant was closed, the bar was closing, and the store was decimated. I chose this hotel for its amenities, despite the fact that it was further from my appointment. Please update the website to include this information so other travelers are not surprised as well.
Business
10/10
Exceptional
31 Oct 2025
Francena
Great staff
Friends_and_family Family
4/10
Poor
28 Oct 2025
Timothy
Unfortunately this visit, I encountered several bugs in the room I was originally assigned, two small roaches and something bigger and unidentifiable in the tub.

On that issue alone I asked the desk people and called the general manager and have yet to receive any compensation or real apology as I ended up changing rooms shortly before midnight my firat night there.

My other issue was the breakfast was awful. There were no real enjoyable edible options.

I was told that the hotel would be closing in November for upgrades and thats kinda what it felt like, no money spent on edible food choices, limited service and a kinda of lets just get to the shutdown date and then we out attitude.

I likely will not be back even after the renovations.

In the meantime consider your choices for future hotwl stays.

Disappointed!!!
Leisure Self
10/10
Exceptional
27 Oct 2025
Carl
Enjoyed our stay
10/10
Exceptional
24 Oct 2025
Shaheim
The room was great, really enjoyed my stay!
Business Self
10/10
Exceptional
18 Oct 2025
Dillar
Didn’t eat breakfast
Leisure
10/10
Exceptional
15 Oct 2025
Matthew
Room was clean and the front desk team was very helpful
Business
10/10
Exceptional
12 Oct 2025
Tanzinique
One of the best hotels in Augusta!!
Friends_and_family Family
10/10
Exceptional
12 Oct 2025
Maryann
Friendly staff . Pretty view. Everything clean
Leisure
10/10
Exceptional
10 Oct 2025
Tamecka
My coffee machine had milk in it from the last guess and I went to turn on the machine and sour milk went everywhere smh the smell in this room right now horrible
Partner
2/10
Poor
07 Oct 2025
Tara
My overall experience was terrible here!! I wouldn’t recommend this hotel to anyone. My money was taken out of my account not once but twice and had a hard time getting my money back!!

Be aware!!
Business_and_leisure Family
10/10
Exceptional
05 Oct 2025
Robert J
The breakfast was amazing! 10/10
Leisure Family
10/10
Exceptional
05 Oct 2025
Carey
Refreshingly clean room, friendly service, comfortable bed.
Leisure Self
10/10
Exceptional
28 Sep 2025
Kristi
Great choice.
Leisure Partner
10/10
Exceptional
27 Sep 2025
Matthew
I stay here every time i visit the area
Leisure Self
8/10
Excellent
25 Sep 2025
Tiffany
I liked how spacious and well-kept my room was. The hotel was very quiet. I enjoyed the free breakfast, business center and outdoor seating area. The staff were very helpful! I will return if I'm in the area!
Business_and_leisure Self
10/10
Exceptional
24 Sep 2025
santonio
This is the ONLY hotel that I go to whenever I’m in town for business!
Business Self
10/10
Exceptional
22 Sep 2025
Melissa
Clean room. The bar tender was amazing and personable. The staff at the front desk were super friendly and professional. My entire stay was comfortable.
Business Self
10/10
Exceptional
21 Sep 2025
Jennifer
Convienent
10/10
Exceptional
19 Sep 2025
Cheryl

A Peaceful Stay

The Hyatt Place Augusta was exceptionally nice. It was very clean. It was welcoming. And It was accommodating. Our overnight stay gave was a Peaceful Night.
Friends_and_family Friends
8/10
Excellent
08 Sep 2025
Billy
Accommodated 3 of us comfortably.
Leisure Family
10/10
Exceptional
07 Sep 2025
Carmella
The staff was fabulous!! Didn't have any problems, they are very friendly.
Leisure Friends
10/10
Exceptional
06 Sep 2025
Uri
The staff is very knowledgeable and helpful in their work.
Business Family
8/10
Excellent
06 Sep 2025
Heather
Nice hotel in a great location. Breakfast was excellent. Friendly staff. Updated and clean. Comfortable bed and pillows. Our room
10/10
Exceptional
05 Sep 2025
Ebony
Great stay
Business Self
10/10
Exceptional
29 Aug 2025
Traci
Excellent stay and service!
Leisure Family
10/10
Exceptional
26 Aug 2025
Jenny
All was perfect
Partner
10/10
Exceptional
19 Aug 2025
Collin
Great stay! Bartender and front desk staff were awesome (mainly bartender lol)
Business Friends
4/10
Poor
16 Aug 2025
Colin
I found the staff to be rude and inefficient. Pool was closed and has been for months. AC in the room worked fine, but AC on the 3rd floor was out. Things kind of falling apart all over the place. Our room stunk of mildew on the 3rd floor.

The good was the hang out area in the lobby.
Leisure Family
10/10
Exceptional
14 Aug 2025
Samuel
it was a nice experience There are not many clean and neat for the price and this was worth it.
Business
8/10
Excellent
13 Aug 2025
Kelly
The hotel was quiet and the staff was very kind. But the bed was just okay 😞 we booked a king and they gave us two queens.
Leisure Partner
4/10
Poor
07 Aug 2025
Verified traveler

L

Room had a horrible stale, mildew smell.
Business
6/10
Pleasant
03 Aug 2025
Melody
Maybe let people know that the pool is closed before they arrive? Very disappointing but the rest of our one night stay was okay
4/10
Poor
01 Aug 2025
Russell

No what pictures show. Polite staff.

Cable was out. AC in room not keeping up. Making floor moist with dew. Pool was green. Fitness room no A/C. 87-90*. Crickets and bugs in fitness room. Loose toilet seat. Bathroom door handle missing.
Staff was very polite but accommodations below expected. Needed to stay additional days, but choose another hotel.
Friends_and_family Family
8/10
Excellent
31 Jul 2025
Bri J
The staff was lovely. I loved the space in the room and for the price it was a steal. Had more room than some 4-stars I have stayed in. Had trouble with all of the doors (room door, side door, back door). I guess they were undergoing maintenance so I was afraid of getting locked out because the key didn’t work. Other than that, I stayed one night and I would stay again.
Leisure Self
10/10
Exceptional
29 Jul 2025
Wendy
Staff very pleasant
8/10
Excellent
27 Jul 2025
Neil
nice issue was requested ground floor and ended up on second after request to move off 3rd floor. wife has mobility issues!
10/10
Exceptional
24 Jul 2025
Kevin
Excellent stay
10/10
Exceptional
20 Jul 2025
DAVID
The place was great and convenient to get to the FT. Eisenhower military base.
Leisure Family
10/10
Exceptional
19 Jul 2025
Myleka

What could have been a nightmare?!

At check-in, the hotel didn't have the room we booked due to a basketball tournament in the area. The assistant general manager assisted us along with the gentleman at the desk. She made everything perfect for us at no headache or cost to us. Beautiful lady 😍 we checked in & the rooms were comfortable, cool, &
Friends_and_family Friends
10/10
Exceptional
16 Jul 2025
Tojoniaina
Good service, good rooms, clean and quiet.
Leisure Family
2/10
Poor
11 Jul 2025
Verified traveler

Needs improvement period

Property doors have been pryed open so many times youcan see the locking mechanisms from the hallway. No bar service on Mondays. TVs not working in the room but ok in the lobby. Unacceptable for this property to bein such poor condition.
10/10
Exceptional
11 Jul 2025
Janet L
Conveniently located for my particular business purposes. Quiet, respectful. Breakfast was always wonderful.
Business Self
4/10
Poor
07 Jul 2025
Shyamala
I prefer to stay in Hyatt from several years due to its 4-5 star rating and clean rooms and services. This is the first time that I have
10/10
Exceptional
07 Jul 2025
Paul
Would stay again
Leisure Partner
10/10
Exceptional
06 Jul 2025
DeAnna
Great customer service. Everyone was nice and friendly. This is our second time staying here and will stay here again next time out to Augusta.
Friends_and_family Family
10/10
Exceptional
06 Jul 2025
Thomas

Dog friendly pet cleaning deposit

Restaurant and the bartender just awesome personality
Friends_and_family Family
8/10
Excellent
05 Jul 2025
Lakendra
Check in was super easy. Staff was friendly and helpful. My room looked clean enough but had a kind of old/mildewy smell when I first entered. Decent breakfast provided.
Leisure Self
10/10
Exceptional
05 Jul 2025
Christina
I wish they had better water pressure and the toilet took a long fill up. It took almost 5 mins to fill up and you can hear it filling
Leisure Partner
10/10
Exceptional
04 Jul 2025
MATTHEW

Phenomenal Experience, Excellent Price!

Literally, walking in the door, we saw how fresh and clean the hotel was from floor to ceiling. From our first encounter with the front desk staff, we were greeted with a welcoming smile and kindness. We were given our room keys and informed of the complimentary breakfast and about the options for lunch and dinner at the bar as well as the hours each meal was available. Upon entering the elevator and then the hallway to our room, we smelled no mold or musty carpet, only the fresh scent of cleaning products. Our room was crispy clean and freshly prepared by the super warm and friendly housekeeping staff. We shared a laugh with them and thanked them for their service. I also met a gentleman cleaning the bathroom in the first floor reception area and I apologized for interrupting his work. He apologized to me and told me he would wait to finish his work until I was done using the facilities. I thanked him with a handshake and he warmly replied, \"My pleasure. Enjoy your time here.\"

I would definitely recommend this hotel that is set at the highest point on a hill, overlooking a good portion of Augusta, a quaint, quiet and comfortable town, out of the way from the hustle and bustle of city life. The staff was phenomenal and the complimentary breakfast was superb, with Sherry at the helm. We had fresh-cooked scrambled eggs, sausage, oatmeal, cereal with milk, yogurt, fresh cut fruit, pancakes, waffles, home fries and more. 5-star in our book for a very affordable price!
Partner
10/10
Exceptional
04 Jul 2025
Tina
Great place to stay.
Business Family
6/10
Pleasant
01 Jul 2025
Rodriguis
Had a problem with TV didn’t come on call front desk no one checked and it didn’t work doing my stay. It be nice if someone came to see.
Friends_and_family Friends
10/10
Exceptional
29 Jun 2025
Georgette
Great staff very clean room and food was very good
Leisure Family_with_children
10/10
Exceptional
27 Jun 2025
saleema

Fun

Nice stay
Self
10/10
Exceptional
27 Jun 2025
Janet L
Close to where I had business.
Business Self
10/10
Exceptional
26 Jun 2025
Verified traveler

Very cozy spot

When arriving to the hotel, I was instantly greeted by the wonderful staff and checked in and key assigned within 2 minutes. The rooms were clean and neat, their food is great for the location, PLUS Happy Hour at the bar! I will staying there again very soon!
Business Self
10/10
Exceptional
25 Jun 2025
Arve
The staff was extremely friendly and they made myself and my family (including my dog) feel very welcomed.
Leisure
2/10
Poor
21 Jun 2025
Bw
This place should not deceive the public with Hyatt in the name its not remotely close to any Hyatt big nasty stains on the carpet,toilet rockes not secure to the floor swimming pool not open in the middle of June, walls & doors damaged in hallway, no alchol at the bar they had lots of top shelf bottles on display but when ordering drinks we were told that they were full of vinegar!!!! No microwave in any of the rooms, so we looked forward to the breakfast extravaganza only to be disappointed again I go to get skimmed milk only to find the milk is spoiled after taking a sip, i go to get scrambled eggs only to find a hair, i was in town for a funeral and was disappointed paying Hyatt regency prices!! BUYER BEWARE!!!!!!
Leisure Partner
6/10
Pleasant
21 Jun 2025
Mark
Nice and clean with a nice breakfast. However, the pool was down and the cable was out.
Leisure Family_with_children
4/10
Poor
21 Jun 2025
Toniette
I asked for my room to be clean by the housekeeper. She agreed to clean it since she was a few doors down. Came back to room. No fresh wash cloth, towels, linen or anything. She committed to cleaning up my room and never did it.
10/10
Exceptional
20 Jun 2025
Eriq
very quiet and peaceful
10/10
Exceptional
19 Jun 2025
Antoinetta
Everything was great Breanna was awesome and will stay again.
Leisure Family
10/10
Exceptional
18 Jun 2025
Dennis
Very nice.
Business_and_leisure Partner
4/10
Poor
16 Jun 2025
Angela
There was a strong smell of smoke or something similar on the 4th floor where we stayed.
The furniture was peeling off. The pillows were uncomfortable.
And the pool was closed.
We won't be staying there any more
Partner
6/10
Pleasant
16 Jun 2025
Adam
My room appeared clean but smelled of mildew. I also booked my 3 night stay here because my son and his friends wanted to swim and the pool area online looked nice. It wasn’t until hours after I checked in and tried to get back INSIDE from exploring the Pool area that I was told from a Staff member that my key wasn’t working to come back inside because the Pool was actually not open yet. It was likely another 4-10 days before an Inspector would be out to bless the pool and clear it for service! I had to book an additional hotel (Crowne Plaza) for the boys to get atleast 1 day while in town at a place with a Pool. Very disappointed with the poor communication and no offer to help find some kind of resolution or compensation for my additional $200 expense elsewhere.
Leisure Family
10/10
Exceptional
11 Jun 2025
ivory
I love this place
10/10
Exceptional
10 Jun 2025
Kimberly
It was a great location for an event we went to. Staff was amazing. The room was clean, modern, and comfortable.
Leisure Partner
8/10
Excellent
08 Jun 2025
Sharon
Always clean. Good assortment for breakfast
Leisure Family
10/10
Exceptional
08 Jun 2025
Shannon
Nice place. Perfect for travel
Business Self
6/10
Pleasant
07 Jun 2025
Verified traveler

Disappointing

Wanted to give this hotel every chance...however, our room door was not fully closed, upon first entering our room (i.e. that was scary, not knowing if someone was already in our room). Secondly, make sure you plan for NO MAID SERVICE until after your 3rd night - we were not informed of that at check-in. So keep your soggy, dirty towels! Thirdly, there was an oily substance on the floor beyond the room door, which almost cost them dearly. We slipped and almost fell a few times, not remembering that we have an equivalent of a slippery ice rink near the bathroom and front door. Fourth, the pool was supposed to reopen on June 6th...didn't happen, and the weather was PERFECT for a swim in our hotel pool during our little vacation (uh uh!). Please know that their staff was VERY HOSPITABLE, however after informing them of these concerns, nothing was addressed.
Partner
10/10
Exceptional
06 Jun 2025
Ernest
Great
10/10
Exceptional
04 Jun 2025
Yvette
The staff was amazing
Leisure
10/10
Exceptional
04 Jun 2025
Kimberly
One of my favorite hotels to stay in Augusta. It feels more like home each time we're there.

I do have a recommendation that the staff posts a note about guests clearing the alarms they set. So the next person isnt woken up by them.
Friends_and_family Family
8/10
Excellent
01 Jun 2025
Teena
I love the staff. Everyone was friendly and very helpful
Leisure Family_with_children
10/10
Exceptional
01 Jun 2025
Andrew
The staff was extremely friendly and made me feel welcome.
Business Self
10/10
Exceptional
30 May 2025
Gail
Nice property, clean and quiet

Location & surroundings

Hyatt Place Augusta
160 Mason McKnight Junior Parkway, Augusta, United States

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Hyatt Place Augusta

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