Name: Sunset Inn Augusta
Address: 3034 Washington Rd, Augusta, US

8/10

Excellent

16 Apr 2026

John

Stayed here for The Masters. The room was simple and clean, the staff was great to work with. It served our purpose.

10/10

Exceptional

13 Apr 2026

Richard

Very nice family-owned motel. Close to I20 and restaurants.

10/10

Exceptional

13 Apr 2026

Robert

Great parking. Perfect location for the Masters golf tournament.

Partner

8/10

Excellent

11 Apr 2026

James

Parking was fine

Partner

8/10

Excellent

10 Apr 2026

Michelle

Great location for the Masters

Partner

10/10

Exceptional

07 Apr 2026

David Bryan

For the price during Masters week, the staff at Sunset Inn was extremely hospitable. We would absolutely stay here again!

Family_with_children

6/10

Pleasant

10 Mar 2026

Christopher

Pictures online are kind of misleading (as another guest in the parking lot also stated when we pulled in). Check in attendant was awesome. Looked decently clean. Cigarette burn hole in sheets and the bathroom fan was hanging. TV remote did not work and a bulb was missing in a lamp. Not horrible but not 5 star either. Was only there for 8 hours so not sure on a longer stay.

Partner

10/10

Exceptional

09 Mar 2026

Mohammed

The guy at front desk was very nice and great customer service. Room was clean and nice, house keeping lady was very helpful.

Self

2/10

Poor

02 Mar 2026

Keionie

The heat wasn’t working

6/10

Pleasant

01 Mar 2026

Deborah

The staff were great. The room wasn't. Supposedly the bathroom was handicap accessible. Not really. It had security bars but a person in a wheelchair would not have been able to maneuver in it. It had a tub which would have been impossible for a wheelchair user. The room was smaller than the regular room I had before so q wheelchair wouldn't even have fitted on the room.

The key card from previous hotel user was still on the table. No towels though staff brought them. The trash hadn't been emptied. I wasn't sure if the bed was clean so slept on top with my own bedding. The AC unit was weird. It would blow hot and cold.

Self

10/10

Exceptional

25 Feb 2026

Jennifer

Clean, comfortable

8/10

Excellent

17 Feb 2026

Sarah

The room was clean with newer linens, etc. No problem with that. There was no coffee maker in the room and no coffee maker in the lobby. Which was pretty frustrating there are vending machines but not for coffee. There is a drive-through coffee place next-door, but it would be nice to have other options.

The housekeeping staff was very nice. The lobby door was locked. It seemed like 24/7 you had to ring the bell before someone came and unlocked to let you in. I don’t know if that’s because the area is not safe or what reason. It’s on a busy road that can be difficult to make a left out of but we did not feel unsafe and did not have any problem with our stay. We would stay there again.

8/10

Excellent

11 Feb 2026

Marilyn

Concerned if the linen had been changed because it was wrinkled and saw particles on them. I sprayed with Lysol. It was fine for one night. Staff was friendly, however.

Business_and_leisure Partner

10/10

Exceptional

03 Jun 2025

Robert

Great small place, friendly owners, super clean and upkeep was done. Well Recommend. Only one night stay, but will go back again when in area.

Business

6/10

Pleasant

22 Apr 2025

Vincent

Fair

10/10

Exceptional

20 Apr 2025

Aleksandr

👍

10/10

Exceptional

14 Apr 2025

David

The staff was quite nice! The property was very convenient to the Masters Tournament parking.

Leisure Self

8/10

Excellent

14 Apr 2025

Bob

New Owners running it as a family....very nice folks wanting to make your visit a good one

Leisure Family

10/10

Exceptional

13 Apr 2025

Monica

It was a great stay! No issues. Clean.

Leisure Partner

10/10

Exceptional

13 Apr 2025

sarah

This place exceeded my expectations and met all my needs. The location is great for the masters, but definitely sketchy if you’re on your own at night… Would not recommend in that regard. Bed was very comfortable, and I enjoyed the amenities of having a microwave and a fridge.

Leisure Self

8/10

Excellent

12 Apr 2025

Rachel

Upon arrival, shower had hair in the bathtub and room had odor. Booked a King bed and given two Queen beds. Staff was not friendly.

Leisure Self

2/10

Poor

10 Apr 2025

Don

Unacceptable

Leisure Partner

6/10

Pleasant

07 Apr 2025

Zenta

not bad

Leisure Self

2/10

Poor

06 Apr 2025

Lisa

Never stay there again

They were doing renovations, which is great… However, they had the people working at 8:30 at night right outside the door of my room so it was loud and my daughter wasn’t able to go to sleep right away and I had to go and get them to make them stop. And then the AC barely worked so the room wouldn’t cool down enough to be comfortable plus I got bit by something which I think was fleas. My entire right arm is solid red.

Friends_and_family Friends

6/10

Pleasant

05 Apr 2025

Rob

They were doing remodeling and messy stuff. They do have new mattresses and sheets I liked. Very nice lady up front so bonus points to her and I feel that they just bought the place maybe.

Business_and_leisure Self

10/10

Exceptional

25 Mar 2025

Benny

No problem

10/10

Exceptional

17 Mar 2025

Benny

Hidden policies! You must be upfront with these guys!

Business_and_leisure Self

6/10

Pleasant

06 Mar 2025

David

Lots of dining choices nearby but not pedestrian friendly to get there. Very good coffee shop right next door though.

Leisure Partner

2/10

Poor

30 Dec 2024

William

They have the bet smell

6/10

Pleasant

28 Dec 2024

Verified traveler

Budget friendly Room

It was okay for one night stay as we had a pit stop at Augusta. Room was not so clean as they were quite dusty over tables and bed. I don't recommend if you are looking for an amazing and memorable stay.

Partner

4/10

Poor

01 Dec 2024

Herbert

Floor carpet was covered with visible mud and sandy dirt upon check in. I mean alot of dirt not a little. It was after midnight when I checked in and I had to wake up the front deck person. In the morning I went to the front desk and told them about the dirt. They called a Manager who showed up in a car. Pulled up. They made excuses for the dirt mess inside of the room. I asked Manager to consider a partial refund. They told me to contact Expedia to discuss any refund.

Leisure Family

2/10

Poor

18 Nov 2024

Jill

We stayed there about 2 weeks after Hurricane Helene. Their internet was down so they did not see my Expedia reservation and they requested I pay via Zelle. Ultimately, Expedia did not charge for the reservation.
Our room was relatively clean, but no handle to turn on the shower and when I woke in the morning there was a cockroach on my tee-shirt. When these issue were brought up to the manager, he shrugged and said the shower handle was on order and was rather curt. No apology, concern, or compassion.

Leisure Family

8/10

Excellent

18 Nov 2024

Avery

👍

8/10

Excellent

03 Nov 2024

zeek

Very nice and great no issues

Leisure Self

6/10

Pleasant

01 Nov 2024

Denico

The check in was good but overall the sheets were not changed the room smelled

Leisure Self

10/10

Exceptional

06 Oct 2024

Delphina

At first couldn’t find my reservation > did their best to find me a room and give me a discount! Great customer service!

Self

6/10

Pleasant

05 Oct 2024

Jeffrey

Strong staff response for difficult time just after some services were restored following Helene.

2/10

Poor

22 Sep 2024

Dwight

I had a reservation for the hotel. I arrived at the hotel at 10.00PM , the door was locked and no one ever answered the buzzer. The phone number on the Expedia listing was a fax line. I tried for 15 minutes to get in, then gave up.

Buy far the worst experience I ever had at a hotel.

2/10

Poor

16 Sep 2024

Casey

Everything was bad

4/10

Poor

16 Sep 2024

Casey

Very Rude and argumentative

Business_and_leisure Partner

6/10

Pleasant

16 Sep 2024

Steven

Owners are awsome,

Leisure Partner

10/10

Exceptional

06 Sep 2024

Crystal

It was fine

Business_and_leisure Self

8/10

Excellent

31 Aug 2024

Rich

The property was centrally located to where I work. And for the money it was a good

Business Self

2/10

Poor

26 Aug 2024

Verified traveler

Horrible

The rooms were horrible. Had to get 3 different rooms due to mold, bed bugs, and dirty bed sheets. The last room we had wasn’t much better.

Business

10/10

Exceptional

25 Aug 2024

Anna

Cute cozy room and very nice owner

Leisure Pet

10/10

Exceptional

02 Aug 2024

Jayce

Great

Leisure Partner

4/10

Poor

01 Aug 2024

Novalee

From the moment i tried to check in my first night, the girl at the front desk tried to charge me extra and say my reservation wasn't showing up, then when my fiance took over the convo she got it right and it all of a sudden showed on her screen. My room had little roaches and the Ac kept freezing. we had to leave the room and go to a new one cus the gases and then the next day they put us back in the same room and didn't even fix the ac. Customer service was horrible.

Partner

8/10

Excellent

29 Jul 2024

Wendy

Short Stay

Budget hotel with excellent service

Business

6/10

Pleasant

24 Jul 2024

Vincent

Lot of mysterious people around but was what we needed for a 11 day stay for a basketball tournament.

Business_and_leisure Family

10/10

Exceptional

05 Jul 2024

Verified traveler

Very good for d money

Vety cold AC, clean & quiet. Got way more for d money! My go to place in Augusta. No pets or smoking allowed. But if jelp is needed n d middle of d nite well u r on ur own. Lol d owners take plenty of time answering d buzzer.lol

Friends_and_family Friends

6/10

Pleasant

11 Jun 2024

Leroy

Small print fees should be illegal

I reserved the room again today online.. the hotel charged me a 25 dollar early check in fee. When im already in the room. They could have extended the stay.then the shower is missing the knob to turn the water on.

Self

4/10

Poor

09 Jun 2024

Verified traveler

The bathroom linen was stained. Although room was a non-smoking room smelled like smoke. Cigarette butts were found outside of almost all room. I will not stay here again.

Friends_and_family Family

10/10

Exceptional

28 May 2024

Patrick

Everything

Leisure Self

4/10

Poor

19 May 2024

ROBERT

If you don't mind street crime.....

I have no idea how this place got a listing in the app, it's a dump. I arrived at 10:40pm, THE OFFICE IS NOT OPEN 24 HOURS A DAY btw, so thats wrong on the listing.
The hotel is very run down, the maintenance is terrible. So the room key sensor for my room didn't work correctly and I had to go back to the office at 11pm to try to get a working key.
I still didn't work but luckily a working girl (yes, that is what I said) took pity on my son and I and walked down past all the street pharmacist (a bunch of them) and showed us the trick to open the door.
Almost everything in the room was broken but the bed was comfortable and the air conditioning worked (even though therr was crumbs in it) so I can't say it was ALL bad but it was certainly a dump and dangerous with all the seedy characters running around, it made me glad I had my pew-pew.

Business

8/10

Excellent

14 May 2024

Robert

Nice Motor Inn

The room and condition was good. We didn’t have a lot of expectations since it’s a motel / inn. The room key was quirky to use. The bath tub was slick so u had to be careful. The staff was friendly. We had McDonalds sandwiches for breakfast. The drinks, orange juice and water ran out quickly. But the coffee was plentiful.

Friends_and_family Friends

8/10

Excellent

19 Apr 2024

Richard

Floors dirty

Leisure Self

6/10

Pleasant

18 Apr 2024

Myles

Not many options during masters week, the rooms were so dirty I thought I was on a crime scene episode. The floors were so dirty that you have to wear shoes, and just overall a tough stay. If you’re going to the masters maybe stay 30 ish minutes away instead for the same if not less and have a cleaner room.

Leisure Family

8/10

Excellent

11 Apr 2024

Dan

Nearby establishments playing loud music

Leisure Partner

8/10

Excellent

10 Apr 2024

Wayne

I was pleasantly surprised. I stayed during Master's week and most other hotels were 700.00 plus. This hotel was very cheap in comparison so my expectations weren't very high. The facility is dated but in pretty good shape and was clean. My room was clean, linens and towels clean. Everything worked. The people at the desk (and i assume were the owners) were nice and accomodating. The only negative was that my room smelled a little of smoke. I will stay there again...

Business Self

8/10

Excellent

08 Apr 2024

MIKE

Room was old, tired, and less than ideal. Event made it ar least double what it was worth.

Leisure Friends

2/10

Poor

23 Mar 2024

Donte

Run

Business Self

2/10

Poor

15 Mar 2024

David

The first room they put me in wasnt even clean. The door was wide open and the room reeked of MARIJUANA. I went to the front desk and told them that i wasnt staying in that dump and wanted my money back. Well, they put me in another room and the tv was messed up. And the water was not able to be turned on due to the handle being broke off of the faucet. I am a cancer patient and was looking for a place to rest because i had appointment over the next two days. I left that motel and left my money there. Found another room closer to the cancer center.

Business Family

4/10

Poor

05 Mar 2024

RICHARD

I had people approach me when getting out of the car to see if I wanted \"anything\". I got aggressive and sent them off. One tenant warned me to be careful as my car may be broken into. All within minutes of checking into the room. The room had odor that gave us a slight burning in the nose and throat. The TV would not work and the replacement for the controller did not help.
People and vehicles coming and going most of the night into the early morning. It seems transient people stay here. The management was kind.

Partner

2/10

Poor

27 Feb 2024

Earnest

Disgusta in Augusta

Had to move rooms 3 times because items weren't working. In last room no batteries in remote. Wasn't.expecting a lot for the price but because an independent hotel took a chance.

Business

8/10

Excellent

18 Feb 2024

Verified traveler

Good value

Good value for the price. Staff were very helpful.

Partner

2/10

Poor

03 Feb 2024

Robert

No water no contact no reservation had to book nxt door for $91.00 had I been contacted I could have found a comparable price.

8/10

Excellent

03 Feb 2024

Helen

It was ok

10/10

Exceptional

31 Jan 2024

Helen

Rm 153 great service

8/10

Excellent

03 Dec 2023

David A Baker

The room was great! Clean and no foul odors befs were fine ! The linens were a little stained but i can't complain too much as the room was the cheapest around

Business_and_leisure Family

10/10

Exceptional

12 Apr 2023

Chance

Would stay again

Business_and_leisure Self

10/10

Exceptional

06 Apr 2023

Michael

Was in town for the Masters. The front desk lady was really nice and helpful. The floors were newly renovated with vinyl planks. Would definitely stay here again.

Leisure Friends

2/10

Poor

05 Apr 2023

Jeremy

Cancelled reservation--poor customer service

were unable to stay even though i had a confirmation and everything when Peter got there they said room was not reserviced due to credit card payment which i had no problem with when booking the room.Also, i was not notified that there was an issue at any time. the clerk was very rude and there was no parking. Had to book with another hotel.

Business

10/10

Exceptional

04 Apr 2023

Chris

Standard no frills but great staff and very clean!

Leisure Friends

10/10

Exceptional

04 Apr 2023

Cory

Womderful place to stay in Augusta.

The owners are awesome. They are very friendly and aim to make your stay pleasurable.

My room was very clean and well maintained. Ive stayed at some of the chains in the area and they pale in comparison.

Can you beat aausage biscuits or egg and cheese biscuits for breakfsst with fresh fruit, and pastries?

Great location to boot.

Self

8/10

Excellent

10 Apr 2022

Diane

Towels were warn and bath mat dirty. No hair blower after asking. Bathroom door did not close because hinge loose.

Leisure Family

2/10

Poor

17 Oct 2021

Verified traveler

When i showed up the staff was rude, and slow about check in. When i finally got my key and went to my room, it was trashed. The cleaning crew was a couple rooms down at the time, actively smoking inside the rooms as they cleaned. At that point i decided to not even stay here, and went somewhere else. Awful place, and ill be fighting for a refund of services i didnt even use.

2/10

Poor

27 Sep 2021

STEVEN

Avoid this place!

The room wreaked of pot in a “non-smoking” room. Booked a king sized bed. Got 2 doubles. Sheets had stains and burn holes in them. No smoke detector in the room. Witnessed a drug deal go down in the parking lot.

Partner

8/10

Excellent

07 Aug 2021

Verified traveler

Cheap,No Extras,Owners Are Stuck-up, Chris Thebest

Considering they have special rates directly on their site which reduces your rate down to $57.30 AFTER tax for a Queen Room and the room is clean, the owners really do work hard and take pride in the cleanliness of their properties inside and out. Since, their toddler son lives onsite,or at least is here a good bit, they make certain to get rid of anyone hanging around outside,looking like their up to no good. The cons are; in the morning, you can expect continental WHAT? Don't even expect to receive a cup of horrible black coffee, because you are out of luck. You won't even find a coffee maker in your room. Luckily, you are a hop,skip and a jump from Waffle House. No washer and dryer on premises, the owner and his wife could definitely work on their people skills considering they rely on the hospitality industry for their living. The owner will literally yell at customers for very petty mistakes they've made. His wife got very upset with me for getting locked out of my room and needing a key after dark. The worse issue I'm noticing now is that their seems to be the start of a roach problem. This is the third one I have come across and its the small little suckers that are hell to get rid of! LIf you need a cheap, no frills place to lay your head for a few days then this is definitely the best option for the money. Every comparable competitor is way worse and cost more.

Self

6/10

Pleasant

28 Jul 2021

Kristy

rude staff but good price

The young lady who works as a clerk is not at all friendly. The price is good for what you get.

Business

2/10

Poor

19 Jul 2021

Serkan

Very dirty room.

Self

2/10

Poor

19 Jul 2021

Verified traveler

The housekeeper was nice

Leisure Family

10/10

Exceptional

12 Jul 2021

Herman

Okay, i guess .😄😪

Partner

10/10

Exceptional

11 Jul 2021

Julieta

Close to many restaurants, shopping snd attractions; just off busy intersection but still managed to be a quiet place to rest, comfortable beds and bathroom. Small hotel but family friendly.

Friends_and_family Family

2/10

Poor

02 Jul 2021

Verified traveler

Not clean

Leisure Family

10/10

Exceptional

21 Jun 2021

Herman

The room was very clean, beddings needed changing it looked like it was slept on already. Bed was too hard ... Other then that ... It was quite n peaceful. Suggestion: maybe a folding chair would be nice to sit outside.

Partner

6/10

Pleasant

02 Jun 2021

Verified traveler

Convenient

Had to wait to check in. It was a little noisy in the morning.

Self

2/10

Poor

31 Jan 2021

Wisely

Sunset inn on Washington road

Well I want to say that I got my hotel room online and I finally got into Augusta that morning so I could get a room for me and my kids and he denied me for a room and he denied my card at all I don't understand why I wasn't rude I was in disrespectful I wasn't nothing I just walked up to the hotel that's a ass for my room and said my name and let him know that I purchased basically a room and he told me he did not me I was very upset I was tired and disappointed. Me and my kids did not understand what was going on with him at all if I you I would not stay there he is rude and he do not explain anything to you that makes sense of why he could not sell or give me a room.

Friends_and_family Family

8/10

Excellent

13 Jun 2020

Verified traveler

Clean room and nice property manager. Just a basic hotel.

Friends_and_family Family

10/10

Exceptional

09 Jun 2020

Jamie

Very nice accomodating staff. Rooms are very nice. Never had any issues.

Leisure Partner

6/10

Pleasant

16 Feb 2020

Verified traveler

The rooms are very clean. But the time it takes to get out into traffic is terrible for that location.

Leisure Family

2/10

Poor

01 Jan 2020

Verified traveler

Every review I read from this inn was a lie. As you walk into the room you can see trash on the floors. When I asked for a vacuum, I was told they was none on property. The bathroom had a small roll of tissue, I was to afraid to call back. I really hate that people make fake reviews when so many of us depends on these reviews I am not from the area I wasted my money and I knew better to ask for it back. DO NOT GO TO THIS WASTE!

Friends_and_family Family

6/10

Pleasant

08 Dec 2019

Verified traveler

Thr Location its in the middle of everything easy access to interstate 20..al ot of local restaurants..you cant adk for a better location in the augusta area..with reasonable prices

Business_and_leisure Self

8/10

Excellent

07 Sep 2019

sam

Mr

Management and staff was truly amazing

Friends_and_family Family

8/10

Excellent

06 Sep 2019

Lynn