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Best Western Plus Augusta North Inn & Suites

Augusta - GA · United States

1062 Claussen RoadView location

8.2/10Excellent1,218 Reviews
Cleanliness8.2/108.2
Service8.6/108.6
Comfort8.4/108.4
Condition8.0/108.0
Amenities7.8/107.8
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Best Western Plus Augusta North Inn & Suites

Best Western Plus Augusta North Inn & Suites is here to make your stay comfortable, affordable and convenient.

With a wide array of on-site amenities that include a fully equipped business center, fitness room, heated swimming pool and a guest laundry facility, Best Western Plus Augusta North Inn & Suites is the obvious choice for nightly or weekly stays in Augusta.

And since it's located just off Interstate 20 at Exit 199/200, access to restaurants and downtown Augusta couldn't be easier.

Read more about this hotelShow less

With a stay at Best Western Plus Augusta North Inn & Suites in Augusta (Westside), you'll be within a 15-minute drive of Fort Eisenhower and Bowlero Augusta. This hotel is 1.6 mi (2.5 km) from Topgolf and 2.1 mi (3.4 km) from Eisenhower Park.

Make yourself at home in one of the 112 guestrooms featuring microwaves and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.

Conveniences include desks and separate sitting areas, as well as phones with free local calls. Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Free self parking is available onsite.

Popular amenities

Swimming Pool
Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 2:00 AM
Check-out until 12:00 PM
Minimum check-in age 21

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available Professional property host/manager Pets allowed Pet max weight (per pet) in kg is 18 Pet max weight (per pet) in lb is 40 Only dogs and cats are allowed Maximum number of pets per room 2 Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • The seasonal pool will be open from January to December.
    • For details on Best Western's privacy policy, visit www.bestwestern.com/privacy.
  • Special Instructions
    This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    21
  • Optional fees
    • Pet deposit: USD 140.00 per stay
    • Pet fee: USD 40 per pet, per day
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

Bowlero Augusta 2.2 km / 1.4 mi
Topgolf 2.6 km / 1.6 mi
Eisenhower Park 3.4 km / 2.1 mi
Lake Olmstead Park 6.1 km / 3.8 mi
Regal Augusta Exchange 6.2 km / 3.9 mi
Aqueduct Park 6.5 km / 4 mi
Julian Smith Park 6.6 km / 4.1 mi
Lake Olmstead Stadium 7.1 km / 4.4 mi
Newman Tennis Center 7.4 km / 4.6 mi
Doctors Hospital of Augusta 8.3 km / 5.1 mi
Augusta Canal Discovery Center 8.6 km / 5.3 mi
VA Medical Center-Uptown 8.7 km / 5.4 mi
Paine College 8.8 km / 5.5 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 110
  • Number of floors (main building): 6
  • Suites: 110
  • hotel
  • Small pets allowed (under 5 kg)Extra charge
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Late Check-outExtra charge
  • Wi-fi
Show 20 more facilities & services
  • Room serviceExtra charge
  • Laundry serviceExtra charge
  • LaunderetteExtra charge
  • Air conditioning in public areas
  • Hotel safeExtra charge
  • Lift accessExtra charge
  • SupermarketExtra charge
  • GymExtra charge
  • BarExtra charge
  • Restaurant
  • Smoking areaExtra charge
  • Conference room
  • PhotocopierExtra charge
  • Business centreExtra charge
  • Outdoor freshwater pool
  • Breakfast
  • Non-smoking establishmentExtra charge
  • FitnessExtra charge
  • GolfExtra charge
  • Golf practice facilityExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

HB

Half Board

Usually includes breakfast and one additional meal.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SUITE TWO QUEEN BEDSSUITE • TWO QUEEN BEDS • 1 Bedroom • 23 m²SUI.2Q-1
    SUITE TWO QUEEN BEDSPhoto unavailable19 photos

    Best Western Plus Augusta North Inn & Suites

    SUITE TWO QUEEN BEDS

    Room photos

    19 photos

    Room overview

    Non-smoking room
    Room size
    23 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Sofa bed, Queen-size bed 150-154 width, Single bed 80-130 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2Q-1

    Room amenities

    • Living room: 1
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO TWO QUEEN BEDS NON SMOKINGSTUDIO • TWO QUEEN BEDS NON SMOKINGSTU.2Q-NM

    Photos are not available for this room type.

    Best Western Plus Augusta North Inn & Suites

    STUDIO TWO QUEEN BEDS NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.2Q-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE Accessible-Two Queen BedsSUITE • Accessible-Two Queen BedsSUI.H6-2Q

    Photos are not available for this room type.

    Best Western Plus Augusta North Inn & Suites

    SUITE Accessible-Two Queen Beds

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible-Two Queen Beds

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6-2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BED • 1 Bedroom • 23 m²SUI.KG-1
    SUITE KING SIZE BEDPhoto unavailable22 photos

    Best Western Plus Augusta North Inn & Suites

    SUITE KING SIZE BED

    Room photos

    22 photos

    Room overview

    Non-smoking room
    Room size
    23 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Sofa bed, King-size bed 150-183 width, Single bed 80-130 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-1

    Room amenities

    • Living room: 1
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO QUEEN BEDSSUITE • TWO QUEEN BEDS • 1 Bedroom • 23 m²SUI.2Q-2
    SUITE TWO QUEEN BEDSPhoto unavailable9 photos

    Best Western Plus Augusta North Inn & Suites

    SUITE TWO QUEEN BEDS

    Room photos

    9 photos

    Room overview

    Non-smoking room
    Room size
    23 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Sofa bed, Single bed 80-130 width, 2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2Q-2

    Room amenities

    • Living room: 1
    • Wheelchair-accessible
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BED • 1 Bedroom • 23 m²SUI.KG
    SUITE KING SIZE BEDPhoto unavailable20 photos

    Best Western Plus Augusta North Inn & Suites

    SUITE KING SIZE BED

    Room photos

    20 photos

    Room overview

    Non-smoking room
    Room size
    23 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Sofa bed, Single bed 80-130 width, King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Room amenities

    • Wi-fi
    • Living room: 1

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDS NON SMOKINGDOUBLE • TWO QUEEN BEDS NON SMOKINGDBL.2Q-NM

    Photos are not available for this room type.

    Best Western Plus Augusta North Inn & Suites

    DOUBLE TWO QUEEN BEDS NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO KING BED NON SMOKINGSTUDIO • KING BED NON SMOKINGSTU.KG-NM

    Photos are not available for this room type.

    Best Western Plus Augusta North Inn & Suites

    STUDIO KING BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.KG-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE STANDARDTRIPLE • STANDARD • 1 Bedroom • 23 m²TPL.ST
    TRIPLE STANDARDPhoto unavailable6 photos

    Best Western Plus Augusta North Inn & Suites

    TRIPLE STANDARD

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    23 m²
    Occupancy
    Guests: 1–3 • Adults: max. 3 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    TRIPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.ST

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO QUEEN BEDSSUITE • TWO QUEEN BEDS • 1 Bedroom • 23 m²SUI.2Q
    SUITE TWO QUEEN BEDSPhoto unavailable9 photos

    Best Western Plus Augusta North Inn & Suites

    SUITE TWO QUEEN BEDS

    Room photos

    9 photos

    Room overview

    Non-smoking room
    Room size
    23 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Sofa bed, Single bed 80-130 width, 2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2Q

    Room amenities

    • Living room: 1
    • Wheelchair-accessible
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO QUEEN BEDS NON SMOKINGRoom • TWO QUEEN BEDS NON SMOKING • 1 Bedroom • 23 m²ROO.2Q-NM
    Room TWO QUEEN BEDS NON SMOKINGPhoto unavailable5 photos

    Best Western Plus Augusta North Inn & Suites

    Room TWO QUEEN BEDS NON SMOKING

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    23 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2Q-NM

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE Accessible KING SIZE BEDSUITE • Accessible KING SIZE BEDSUI.H6-KG

    Photos are not available for this room type.

    Best Western Plus Augusta North Inn & Suites

    SUITE Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING BED NON SMOKINGSUITE • KING BED NON SMOKING • 1 Bedroom • 23 m²SUI.KG-NM
    SUITE KING BED NON SMOKINGPhoto unavailable10 photos

    Best Western Plus Augusta North Inn & Suites

    SUITE KING BED NON SMOKING

    Room photos

    10 photos

    Room overview

    Non-smoking room
    Room size
    23 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Sofa bed, King-size bed 150-183 width, Single bed 80-130 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-NM

    Room amenities

    • Wheelchair-accessible
    • Wi-fi
    • Living room: 1

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING BED NON SMOKINGDOUBLE • KING BED NON SMOKINGDBL.KG-NM

    Photos are not available for this room type.

    Best Western Plus Augusta North Inn & Suites

    DOUBLE KING BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Best Western Plus Augusta North Inn & Suites

8.2
Excellent
1,218 Reviews
Cleanliness
8.2 /10
Service
8.6 /10
Comfort
8.4 /10
Condition
8.0 /10
Amenities
7.8 /10
100 reviews shown
4/10
Poor
12 Jul 2026
Susy
GYM: filthy, hasn't been cleaned in a very long time.

ROOM: not cleaned well - dirt & dust everywhere. Also found coackroaches. Nice thing is there is a full fridge with freezer.

STAFF: Very friendly & attentive. With the amount of staff always on site, there is no excuse how dirty everything is.

BREAKFAST: Simple, not a lot of options or change.

Laundry was very expensive: $4 for washer & $4 for dryer.

Good location.

Recommendation: don't clean rooms every day. Offer every other day so the staff can properly clean each room.

Entire place really needs a deep clean.
Family_with_children
10/10
Exceptional
08 Jul 2026
Felicia
Great stay. Convenient location. Would definitely recommend.
Partner
4/10
Poor
06 Jul 2026
Josiah
The fitness center was a converted supply closet. Thanks for the effort.
Cockroach as I started my shower, and mold visible in the shower.
Family_with_children
10/10
Exceptional
06 Jul 2026
Brian
It was a good hotel for the price they charge
Partner
8/10
Excellent
05 Jul 2026
Karen
Nice hotel!
We really enjoyed ourselves
Friends_and_family Family
8/10
Excellent
04 Jul 2026
Chantia
Great communication
Family_with_children
10/10
Exceptional
04 Jul 2026
Therren
They could have cleaned a little better eyelashes on the floor in the bathroom water bottles under the couch
Family_with_children
10/10
Exceptional
03 Jul 2026
Letitia
Enjoyed my stay, staff was very friendly and helpful! Would stay again
Family_with_children
6/10
Pleasant
29 Jun 2026
Joy
Breakfast was good. There was a good variety of food. I stayed for 3 nights and had to let staff know to clean my room.
Self
10/10
Exceptional
28 Jun 2026
FREDDIE
Breakfast was fresh
Self
10/10
Exceptional
24 Jun 2026
DeMarco
The staff was perfectly attentive!
10/10
Exceptional
23 Jun 2026
Cheryl
This place was right off the highway but, close enough to get where you wanted to go. Excellent room and the front desk service was 100%
Partner
8/10
Excellent
22 Jun 2026
Domingos
Good hotel, right next to the highway and good price.
10/10
Exceptional
19 Jun 2026
Tristan
Stay was great! Super friendly staff, clean rooms, nice big pool, good breakfast options!
Friends_and_family Family
6/10
Pleasant
18 Jun 2026
Shanel
We traveled with my Veteran husbands service dog. They forced us to sign their “PET POLICY” had we not been scheduled for his surgery in a few hours, I would’ve left property. Management should REALLY reconsider their stance and SOP towards Veterans and their service animals. I am actually going to reach out to the ADA and corporate. Other than that, great location, great breakfast. Except for hair in our bathroom, was pretty clean
Partner
10/10
Exceptional
18 Jun 2026
Eugene
From the moment we walked in we really felt welcomed. The entire staff was congenial and helpful.
The continental breakfast was exactly what we needed to start the day. The lady, I think her name was Deborah, that maintained the breakfast area was very conscientious and attentive to people’s needs.
8/10
Excellent
16 Jun 2026
Darryl S
.
Self
2/10
Poor
15 Jun 2026
Sing
I arrived with a confirmed reservation for a room with two queen beds for my family of four. I had even called the hotel days earlier to reconfirm the room type. Despite this, the hotel assigned us a room with only one bed and never informed us of any issue at check‑in. We only discovered the problem after entering the room.

When I returned to the front desk, the staff admitted that all 2‑bed rooms were already occupied and blamed Expedia for “incorrect availability.” Regardless of the excuse, the hotel had every opportunity to notify me earlier in the day — especially since I had already confirmed the reservation by phone. Instead, my family arrived at 9pm after a long drive with no suitable room available.

The hotel offered no solution, no compensation, and no accountability. We were forced to cancel and find another hotel at the last minute, paying more because of the hotel’s failure to honor a confirmed booking.

This was one of the most stressful and disappointing hotel experiences I’ve ever had. I will not be returning to this property, and I strongly caution other travelers to avoid it.
Family_with_children
8/10
Excellent
12 Jun 2026
Tristan
Alexandria (front desk clerk) was AMAZING! She was very friendly and professional and took care of everything. She made us feel right at home!
Room was very clean and comfortable. Pool was great!
We had a great stay here and will definitely be staying here again when we are back in Augusta!
Friends_and_family Family
10/10
Exceptional
09 Jun 2026
Elvis
Good place to stay
4/10
Poor
05 Jun 2026
Jagdish
The room that I had booked was given to someone else, I was offered a different room, which smelled like someone's been smoking in it. They said they can't do anything, take it or leave it. Breakfast was good.
Family_with_children
6/10
Pleasant
05 Jun 2026
Keith
The blinds were rolled up at the ceiling. No cord to lower them. Had to climb on the AC unit to reach it and get it down for some privacy.
Toilet kept running. Got tools of my motorcycle and fixed it. Toilet seat very loose. Fixed that too.
Dirty hand prints in the shower.
Unable to leave motorcycle under the very spacious lobby overhang. This is the first time in over 10 years this happened. Storms were in the area, and wanted to keep the bike dry. Not a big deal. For anyone thinking, carry a cover! A cover will tip your bike over in a cross wind. Picture of last weeks ride attached.
10/10
Exceptional
03 Jun 2026
James
Excellent
8/10
Excellent
02 Jun 2026
Lisa
The front desk staff were all very nice, the property was well maintained, and everything was clean. We loved the layout of our room -- king bed w/ a privacy wall for the separate sofa and coffee table, and a small kitchenette w/ a large refrigerator for leftovers or drinks. My only complaint was the room's lighting. The single overhead light in the sofa area flickered out after a short time (we let them know about it at checkout), and the kitchenette had NO light whatsoever, so we couldn't see to make coffee. Otherwise, it was great!
Partner
10/10
Exceptional
31 May 2026
Adrien
Overall really great hotel, rooms were clean and staff were super helpful and nice especially considering we checked in around 4 am. Great experience overall!
Family_with_children
6/10
Pleasant
31 May 2026
monique
Served the purpose of giving us a place to rest our heads for a decent price. Pool not available while we were there which was a negative and the facilities, including our room could have been cleaner and smelled fresher. My seven year old kept finding things that grossed her out, like spots on the chair, bed spread, floor, bathtub and walls. Overall would probably not choose this location again.
Friends_and_family Family
8/10
Excellent
31 May 2026
Janai
It was a very nice stay.
Family_with_children
4/10
Poor
30 May 2026
anne
false information-only went there for grand kids to swim a year ago-pool was broken; went again yesterday pool was still broken,ice machine on second and fourth floor sign in elevator read second floor not connected and fourth floor no ice.chair in room broken and made us fall to the ground,broken picture hanging on wall above sofa bed, sofa bed full of stains no one wanted to sit on it.will not be back!
Friends_and_family Family
10/10
Exceptional
30 May 2026
Kris
They had a really noisy elevator that was so bad we had to ask for a different room, once moved it was a great evening.
Partner
10/10
Exceptional
29 May 2026
John
Great room and service
Family_with_children
2/10
Poor
29 May 2026
Aaron
The hotel was dirty, and the pool wasn't available. The staff was very slow and not very helpful.
Partner
10/10
Exceptional
28 May 2026
Shikeyla
Good location cheap prices clean room!
Self
6/10
Pleasant
28 May 2026
Marcia
Upon arrival, hotel smelled clean. Check-in ok.
But the Room: The phone was disgustingly dirty, the bathroom had unwrapped soap in the bathroom, (why wasn’t it wrapped? It looked like someone else used it and left it. The hole in the sink was disgusting and needs to be disinfected, and cleaned. The toilet was not properly cleaned. Coffee maker was dirty as was the tray the coffee items were in. The refrigerator was not cleaned. Everything was dusty. I’m already OCD, so I always bring my cleaning pads and Lysol disinfectant spray. I had to clean everything and if I had a vacuum I would’ve vacuumed the carpet too. This wasn’t acceptable. I didn’t even bother complaining to the front desk because it’s BW problem to make sure that these things are followed up on. Staff is okay, front desk, not so friendly. There are many more things but I wanted to keep it simple.

There was no safe in the room, therefore the 4 days I was there, I did not allow them to clean my room. The room is soooo dark. You can barely see day or night even with the lights on.

The pluses: Sufficient amount of towels, a good size refrigerator, a microwave, comfortable bed and bedding, streaming and TV service, and hot breakfast. Breakfast was the same thing as very day, but cooked differently which was still good enough. Coffee machine available 24/7 in the lobby. Plenty of parking even at night.

This BW has the potential to be a great property, but the staff all need training. Especially the cleaners.
Self
6/10
Pleasant
28 May 2026
Mariana
The facilities are modern and comfortable. However, during our seven-day stay, our room never received a full cleaning. We had to constantly request basic services, such as trash removal and fresh towels. Despite traveling with a baby, the hotel did not provide a crib service. Additionally, the breakfast buffet ran out of food quickly, and the staff failed to replenish items as closing time approached. We also noticed that the hotel employees were eating from the same buffet as the guests
Family_with_children
10/10
Exceptional
26 May 2026
Dianne
Great stay for the money.
8/10
Excellent
26 May 2026
Dominic
Its worth it
6/10
Pleasant
26 May 2026
Valerie
During my stay, I observed certain staff members on personal phone calls both at the front desk and outside the facility while no one was available to assist guests at the front desk. This created an unprofessional impression and made it difficult to receive assistance when needed.

Additionally, upon checkout, I was informed that I owed a $40 balance for a room upgrade. I never requested, authorized, or agreed to any room upgrade, so I was surprised to see this charge added to my account.
Family
10/10
Exceptional
25 May 2026
Christian
Im moving in
Love the Staff and Managers
Great experience
Partner
10/10
Exceptional
25 May 2026
Talia
Although it wasn’t perfectly clean, I wouldn’t expect perfection unless I was paying $300+. It wasn’t nothing that made me wanna change rooms. Staff was nice, the little shop came in handy. It was mostly raining when I came. Breakfast wasn’t anything crazy. Mainly eggs n some type of meat. Still give it a 9/10.
Family_with_children
10/10
Exceptional
24 May 2026
Jasmine
Breakfast could be better
Friends
10/10
Exceptional
20 May 2026
Louis
Staff was courteous and professional. Property and room was clean and very comfortable.
Family_with_children
10/10
Exceptional
19 May 2026
Antwan
Fresh breakfast every morning
Friends_and_family Family
10/10
Exceptional
17 May 2026
Jason
I really enjoyed my stay! The bed was very soft and comfortable! I will be booking this hotel from now on when I decide to stay in Augusta!!
Partner
8/10
Excellent
17 May 2026
Rodney
This hotel is very well located in Augusta. I'll definitely recommend to friends and associates in the future.
Self
10/10
Exceptional
16 May 2026
Ciara
Great
8/10
Excellent
16 May 2026
Simone
Nice place
Partner
6/10
Pleasant
12 May 2026
JOE
The place , or our room was not cleaned very well.
4/10
Poor
11 May 2026
Duane
Carpet in the room was torn. It had not been vacuumed. Pillow looked like it had been used. The bathroom and shower were great.
Family
10/10
Exceptional
11 May 2026
Amber
I LOVE this property! Very affordable for families, delicious breakfast, clean spacious rooms, friendly, helpful staff.
Family_with_children
10/10
Exceptional
10 May 2026
Lakhuia
Everything was great will be back
Partner
6/10
Pleasant
08 May 2026
Elton
They stopped serving breakfast at 9 which is very unusual. My toilet had hair in it that I had to flush. The bathtub had dead bugs and the floor had not been swept.
Partner
10/10
Exceptional
04 May 2026
QuinTajah
The front desk staff were very friendly and helpful. I would definitely recommend staying here.
Partner
6/10
Pleasant
04 May 2026
Donny
Tub was clogged up and ask to fix but never showed up ,
Thermostat battery was low and told them and it kept going from cool to heat all night .
8/10
Excellent
04 May 2026
Chandra
Enjoyed my stay. Loved the full breakfast and free parking! Definitely would book again for future travel.
Family
8/10
Excellent
03 May 2026
Laprell
The breakfast was pretty good. I was thrilled about the individual muffins and cereal. The coffee was also very good. The parking excellent, well-lit and I felt self.
I was a little put off at the staff not wanting to take my cash, but found the customer service to be good.
Partner
10/10
Exceptional
03 May 2026
Melinda
Good
6/10
Pleasant
03 May 2026
Franklin
Molds on shower curtain and dirty toilet ball.
8/10
Excellent
01 May 2026
joesph
Elevators were sketchy. Smelled like weed. Bed was comfy.
Partner
10/10
Exceptional
20 Apr 2026
Bonnie
We were in town for a softball tournament. I continued to call the hotel to update them on our arrival time, and all were very pleasant. We checked in with Linda, who was very friendly and helpful. the room was great and very clean, though the fire/smoke alarm was beeping every so often and when we advised Linda she had maintenance take care of right away. Check out with Joleasa was just a great, and the breakfast provided was just the fuel our softball player needed to start her day off great. We stay again. Defiently a 5 STAR experience.
Family_with_children
10/10
Exceptional
30 Mar 2026
Susan
We arrived late to breakfast and much of the food was gone. Basketball teams were staying that night so I think they cleaned up a lot of the food’
6/10
Pleasant
30 Mar 2026
BIANCA
Overall 7 out of 10.
10/10
Exceptional
20 Mar 2026
Bruce
Very accommodating and truly yseful.
Partner
10/10
Exceptional
16 Mar 2026
Melanie
Front desk staff was amazing. Friendly, helpful and attentive. Best Western is one of the few hotels that has a reasonable pet fee. I am usually only spending one night on the road with my dog and fees for a place to stay have tripled in the past few years. I hope Best Western keeps doing what they are doing!
Friends_and_family Family
10/10
Exceptional
09 Mar 2026
Ebony
Great location. Good breakfast. Friendly staff.
6/10
Pleasant
08 Mar 2026
Farid
Not clean enough, not good breakfast,
10/10
Exceptional
05 Mar 2026
Glen
Yes everything was great very helpful they have very good staff the room's good locations good everything's good it's really pleased I would definitely stay there every time I'm in Augusta thank you
Partner
10/10
Exceptional
02 Mar 2026
Bridgett
It was a very pleasant stay and the rooms were very clean. Beds were so comfy!!!
10/10
Exceptional
01 Mar 2026
Robert
The staff was kind and helpful during our stay.
Friends_and_family Friends
8/10
Excellent
01 Mar 2026
Renee
Clean room and staff
Family_with_children
10/10
Exceptional
28 Feb 2026
Cary
Clean room. Quick check in, fresh breakfast
10/10
Exceptional
16 Feb 2026
velencia
Food was Amazing
Friends_and_family Family
10/10
Exceptional
15 Feb 2026
Wyndham
Yes
6/10
Pleasant
15 Feb 2026
Connor
Room was fine but the tv was worthless couldnt watch anything
Business_and_leisure Self
10/10
Exceptional
09 Feb 2026
Yelena
Very good,clean place
10/10
Exceptional
08 Feb 2026
Treasure
everything was on point
Friends
8/10
Excellent
08 Feb 2026
Jennifer
Friendly staff and clean
Leisure Family
4/10
Poor
04 Feb 2026
Kim
The room was dirty, floor had crumbs on carpet and a sock was still in room from previous guests. There was a constant skunk smell in the halls. Assume from pot. The clerk at front desk was nice. .
Leisure Family
10/10
Exceptional
31 Jan 2026
William
My new favorite hotel! The staff was super helpful in all aspects and very knowledgeable for all things BW and even helped me set up my rewards account.
The room was clean and bug/odor free (sometimes hotel rooms can have a this issue).
10/10
5 Stars!
Business Self
10/10
Exceptional
25 Jan 2026
Maria Cristina
The staff at this hotel went above and beyond making our stay comfortable during a difficult time for my family. Alexandria C. was a blessing when we showed up tired and jet-lagged from our last minute flight from the west coast. She showed understanding and compassion and Best Western is very lucky to have her on their team. The breakfast was also good and Vernice made it even better with her smile. She clearly takes pride in what she does and it shows.

I have travelled all over and have stayed from luxury to budget, and this hotel definitely stood out as one of my best stays, not only because of the clean and comfortable accommodation, amenities and the food but because of the people.

Thank you Best Western. You have a customer for life.
Business_and_leisure Family_with_children
10/10
Exceptional
19 Jan 2026
Ernest
Room was great comfortable staff was friendly
Leisure Friends
10/10
Exceptional
16 Jan 2026
Regenia M
all was well
8/10
Excellent
14 Jan 2026
Charles
Stayed here two separate times on the ground floor both times and everything is pretty great EXCEPT it’s so loud. The rooms need more soundproofing. May be better on higher floors. Noise of other guest’s foot traffic, employees doing their normal work rounds and the mechanical noise from the elevators really take away from otherwise pretty great rooms.
Business_and_leisure Partner
2/10
Poor
12 Jan 2026
Casey
Not the same hotel as pictured.
Leisure Family
6/10
Pleasant
05 Jan 2026
Veronica
The room was clean, but the beds were very uncomfortable, the carpet is stained and looks dirty, especially in the hallways. The staff were very friendly, and the breakfast was good. The door to the pet area that is supposed to be unlocked with a key card was kept open by a floor mat wedged in between the door and frame and that made me feel very unsafe. If the atmosphere of this hotel could be captured in a picture it would be the picture I took of the disposal bag holder in the pet area filled with cigarette butts..
Friends_and_family Family
10/10
Exceptional
03 Jan 2026
Carlos
Room was spotless, excellent breakfast, staff was friendly and professional.
10/10
Exceptional
22 Dec 2025
Fred
The room was clean and comfortable. The staff was helpful.
Friends_and_family Family
10/10
Exceptional
21 Dec 2025
Charles
Overall pretty excellent but the room needed more sound proofing. Sounded like remodeling without power tools going on throughout the night, like electrical wiring being routed through adjacent walls or something. Aside from that it was really great
Business_and_leisure Partner
8/10
Excellent
18 Dec 2025
Norma
Shouldn’t hotels be spotless? Shouldn’t the staff be friendly?Stop asking stupid questions.
Friends_and_family Family
2/10
Poor
14 Dec 2025
Young
There was half eaten chips and soda in the room when we were checked in
Business Family
8/10
Excellent
13 Dec 2025
Norma
The room was clean. No WiFi.
10/10
Exceptional
08 Dec 2025
Elizabeth
Great staff, clean and comfortable rooms
Business
8/10
Excellent
07 Dec 2025
Emily
Clean, just what we needed.
Business_and_leisure Family
10/10
Exceptional
07 Dec 2025
Annette
Everything was great.
Friends_and_family Friends
6/10
Pleasant
06 Dec 2025
Eren
There are some areas in the serving they need to improve.
Leisure Family
8/10
Excellent
02 Dec 2025
Kathy
Na
Business Self
6/10
Pleasant
30 Nov 2025
Rene
Room; the updates or repairs are shoty work. We had outlets and lights that didn't work, molding and stone broken. Staff; wonderful
6/10
Pleasant
30 Nov 2025
Julie and Evan
I stay here a lot, and IT IS A GOOD PROPERTY! But one reason you stay here is the hot breakfast. This morning the breakfast lady didn't come, and there was no breakfast at all. The front desk guy could get to and dragged out cereals and breads, but he couldn't even get to the milk (in locked cabinet) and there were no eggs. I can't have breads due to a dietary restriction, so I couldn't have the breads. I was so disappointed that there were no eggs. The desk staff was shocked the breakfast lady didn't come today. I'm sorry the staff didn't call the breakfast lady or the manager. And oddly, for the first time ever, we heard highway noises, which we have never heard before in many nights staying here. I easily drowned the noises out by putting the fan on high. DESPITE those unexpected issues, I'll say that this is typically an EXCELLENT property. It just had one bad day.
Leisure Family
8/10
Excellent
27 Nov 2025
Kendeyjah
Clean and great amenities
10/10
Exceptional
26 Nov 2025
Kyle
Great staff, very friendly. Rooms are very clean. Wonderful hotel.
Leisure Family_with_children
8/10
Excellent
20 Nov 2025
Ann
Nothing special about the breakfast. The eggs did not look so great. Average free continental breakfast. Parking lot was well lit and felt safe. Check in was easy.
Leisure Family

Location & surroundings

Best Western Plus Augusta North Inn & Suites
1062 Claussen Road, Augusta, United States

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Best Western Plus Augusta North Inn & Suites

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