Name: Baymont by Wyndham Augusta Riverwatch
Address: 2905 Riverwest Drive, Augusta, 30907, US

2/10

Poor

12 Jul 2026

Mallari

Nothing special!

Family_with_children

4/10

Poor

18 Jun 2026

Polly

The staff was friendly but not interested in being there for the customer, on their phone or talking to other staff. I had to wait for them to finish their conversation.
Hotel does not have a restaurant nor is there one near by. Staff could not recommend restaurants, did not know the area very well. Property is run down but room was clean and lots of parking.

Business

10/10

Exceptional

07 Jun 2026

Melanie

Clean, quiet and peaceful the staff is great and they have good breakfast. I go once a month for some R&R..

Self

2/10

Poor

22 May 2026

Bonnie

Some bs

2/10

Poor

07 May 2026

George

Phone didn’t work. TV remote didn’t work.
Complementary breakfast was pitiful. Coffee wasn’t very good . The staff did not acknowledge us at the buffet.

Friends_and_family Family

10/10

Exceptional

03 May 2026

ALYCIA

The staff are absolutely amazing and super accommodating with my service animal. I can rave enough about the attention and care we received. My only complaint is that the pool was closed but really not even a blip on my radar.

Friends

10/10

Exceptional

02 May 2026

Adriniadora

Thanks

Business

10/10

Exceptional

16 Feb 2026

Jeff

Staff was fantastic. Volunteered to help when they did not have to

8/10

Excellent

28 Nov 2025

Ashley

Stayed with my kids in a jacuzzi suite.

Friends_and_family Family

6/10

Pleasant

15 Nov 2025

Jay

The room was great. The staff didnt have breakfast ready and blamed it on the nite girl calling off. We forced them to try and find us something because the breakfast was one selling point.

Leisure Family

6/10

Pleasant

04 Oct 2025

JOEL

Rooms could be cleaner. Bother times I approached staff at the desk it was like I was disrupting their personal calls. Maintenance needs to address paint around the shower and ceiling stains.

Friends_and_family Family

10/10

Exceptional

28 Sep 2025

Andrew

Comfortable, clean and great service

8/10

Excellent

28 Sep 2025

Monique

The breakfast was ok there was no juice to select from

2/10

Poor

21 Sep 2025

Terrance

Terrible hospitality

One of the worst hotels I have stayed in no breakfast they didn’t even have coffee in the morning because they say only 5 rooms was occupied they do breakfast but not even coffee most hotels have coffee no matter what time of day it host sleeping and drink at the counter

Friends_and_family Family

10/10

Exceptional

16 Sep 2025

Andrew

Great stay

Leisure Partner

10/10

Exceptional

27 Aug 2025

Morgan

Nice property very clean and quiet newly renovated! Would stay again

Business Self

6/10

Pleasant

12 Aug 2025

Dominique

It’s okay if you’re in a pinch!

Business

4/10

Poor

19 Jul 2025

Terry

Received wrong room type and bathroom was dirty

Checked in late driving with two young kids
Paid for 2 queens and only received one bed
Hair in the bathroom and bathrltub

Friends_and_family Family

6/10

Pleasant

14 Jul 2025

Robert

Mediocre

Upon entering my room the air conditioner was turned on to high fan but the room felt like it east least 100 degrees. Turning it to high cool did not seem to make a difference after several minutes so we requested a new room which accomidated us much better. In the new room the toilet had hair on which I had to clean before use but everything else seemed fairly clean.
Breakfast ran from 6 to 9 am so we arrived at 8am the first morning and the only thing left was sausages. We arrived the next morning for breaskfast at 7am and found there was no meat at all, the potatoes were undercooked, the buscuits and gravy lacked meat and taste but ther eggs and cheese were great.

Business

2/10

Poor

10 Jul 2025

John

The lady checking us in was rude and very slow. Then in the morning for breakfast there were no bowls and again same lady was there and did not look up to acknowledge my wife who asked about a bowl for cereal. She snapped to use a cup. Then we tried a French toast stick which was both cold and stale. Cereal was stale as well. Worst hotel experience in over 15 years! Do not book here. There also was a very loud morning train 8AM. ( I suppose this was not controllable.) Homewood suites used dishes and silverwear. Waffle machine not working or supplied. We will never stay at a Baymont by Wyndham again. Good luck as this was in Augusta Georgia.

Business Family

2/10

Poor

10 Jul 2025

William

Dirty

8/10

Excellent

29 Mar 2025

Rebecca

We were given a room right off of the front desk, which was awesome because it was not far of a walk. But there was some type of hallway or service room or something on the other side of the wall from our room. All night, long people banged, knocked, and went in and out of that room, making noise. Laughing talking and making a noise. Otherwise we had an extremely nice and clean room at a decent price. I wear earplugs at night so I didn’t care but I got woke up by everybody else in the middle of the night up moving around and found out it was because they had been kept up all night by the people on the other side of the wall that I assume were employees.

Leisure Family_with_children

2/10

Poor

09 Mar 2025

Verified traveler

I’m not sure why this hotel had such a high rating. The employees were really nice, the rooms were spacious and the beds were comfy BUT that was the only good things about this hotel. The breakfast was terrible. Barely anything to choose from and we went early so I know they didn’t run out already and what was there tasted old and reheated. But the worst part was I woke up to cockroaches all over the room. The lady at the desk was super apologetic but didn’t seem too surprised.

Friends_and_family Family

10/10

Exceptional

16 Feb 2025

Katina

Its a great place to stay

Leisure Partner

2/10

Poor

16 Dec 2024

Falon

Horrible. Bugs. No service or extra towels. Customer service also sucked.

Friends_and_family Family

8/10

Excellent

18 Nov 2024

Audrey

Average Accommodations. It Was very clean and really good hot water for shower. The Staff is very friendly and accommodating. Good location !

Friends_and_family Family

10/10

Exceptional

17 Nov 2024

Kristal

Everything was nice! The room was very spacious and everyone was comfortable!

Business_and_leisure Family

10/10

Exceptional

07 Nov 2024

Brandon

Good

6/10

Pleasant

19 Oct 2024

Skye

Not very clean

4/10

Poor

06 Sep 2024

Nicole

The room television and phone wasn’t working the hotel did not look like the picture had to change my room twice the door was broken

Leisure Partner

10/10

Exceptional

23 Aug 2024

Elizabeth

Nice place

Partner

2/10

Poor

28 Jul 2024

Jose

Estive con mi hijo pequeño y mi esposo, la primero noche el piso de la habitación sucia de desecho de comida, no obstante a eso, salimos en la mañana y cuando regresamos la habítacion no la limpiaron encontramos lo mismo deshecho y el baño sin limpiar. Fue muy desagradable la falta de higiene

Friends_and_family Family

4/10

Poor

26 Jul 2024

Timothy

The facilities could be nice but poorly cared for. Food was meh and everything was kinda dirty and sticky

2/10

Poor

13 Jul 2024

Brett

No one at front desk when we checked in. Waited, finally someone emerged. We got our room and it had not been cleaned (this is 5pm, check in was at 3p). Went back to front desk and attendant was gone again (literally 10 min later). Waited again for another 20 min for her to emerge, called 7 times with no answer. Finally she came back and we cancelled our stay and left. Worse experience ever and I have traveled a lot!

Leisure Friends

10/10

Exceptional

20 Jun 2024

Lynzee

Pool

8/10

Excellent

29 Apr 2024

Verified traveler

Nice affordable stay

Breakfast in the morning was not bad. Bed was comfortable, room was clean.

Business

2/10

Poor

24 Mar 2024

Dominic

The linen was stained with urine, blood, and other unidentifiable stains and when the issue was brought to the staff the associate on duty responded “well it ain’t no pillows in the back, so I don’t now what to tell you.”

Leisure Partner

10/10

Exceptional

15 Mar 2024

ALMETA

Enjoy my stay, the staff was friendly and very helpful.

Leisure Partner

8/10

Excellent

10 Mar 2024

Verified traveler

Stay was nice and room was very spacious. Floor wasn’t vacuumed in some areas and we didn’t have any washcloths, only hand towels and towels.

Partner

10/10

Exceptional

23 Feb 2024

Joseph

CONVIENIENT & EASE OF ACCESS.

Business Self

2/10

Poor

17 Feb 2024

Bill

I did not get the room I paid for. Wanted a hot tub suite. Got a whirlpool room. I’m handicapped and had no place to sit.

Leisure Self

4/10

Poor

16 Nov 2023

Janice

The place smelled like wet dog, there were no blankets or pillows in the room for the pull out couch, and when I asked for them, I never got them. My original room was overbooked and was upgraded to a suite but the room was lacking necessary items, bathroom hadnt been cleaned properly, tub was uncleaned from last customer

Leisure Family

8/10

Excellent

15 Nov 2023

Joseph

Suited my needs

10/10

Exceptional

06 Nov 2023

David

The staff was friendly.

Leisure Family

10/10

Exceptional

04 Nov 2023

David

Staff was friendly.

Leisure

4/10

Poor

01 Nov 2023

Sonya

The property was very attractive. The room was very comfortable. The staff was cordial. The only thing I didn't like was there were roaches and a spider in the room. I've stayed in several rooms with a kitchen and have never seen roaches. Unexceptable.

Leisure Self

6/10

Pleasant

10 Sep 2023

Dominique

My stay there was well. Front desk staff was nice and the room was kept clean. The only concern that I will say crossed the line was finding a used fork that was on the utensil holder before I came in put on my plate of food while I was grabbing another food item. The only person that was around me during that small window of time was the staff member that worked the dining area 9/10/2023. I did not see her, but I know that I did not put two forks on my plate before I grabbed another food item. I would check the cameras to make sure. I hope no staff thinks it is okay to touch other people's food without confirming it's not theirs. I decided not to make a scene in front of others and continued my day. Despite this incident, all other amenities were fine and convenient.

Leisure Partner

6/10

Pleasant

20 Aug 2023

Trenisha

Staff was rude

10/10

Exceptional

19 Aug 2023

Teresa

Great service friendly staff very helpful

Leisure Friends

10/10

Exceptional

19 Aug 2023

Denise

Good rate and convenient

Leisure Partner

10/10

Exceptional

22 Jul 2023

Shunterria

Nice

8/10

Excellent

14 Jul 2023

Luis

Clean and comfortable

Business

2/10

Poor

29 Jun 2023

Chidanand

Checkin experience was terrible

Leisure Family

10/10

Exceptional

24 Jun 2023

Kimberly

One night stay good room good value.

Friends_and_family Friends

8/10

Excellent

21 Jun 2023

Verified traveler

Nice place to stay

Quick check in. Clean, quiet, and comfortable.

Business

8/10

Excellent

23 May 2023

Virginia

Hard to rate since they were in the middle of a renovation. Our room was nice. Well looked after. Need to have decaf coffee for us older folks.

Leisure Family

10/10

Exceptional

06 Mar 2023

James

one night get a way.

Bed was very comfortable; rooms was clean with no issues. Great for our one-night stay. Great bar-b-que just down the road at Willie Jewell's

Partner

8/10

Excellent

01 Feb 2023

Anna

Wish I didn’t have to pay for an early check in.

Business

6/10

Pleasant

23 Jan 2023

Justin

No black out curtain in my room. Could not get a receipt from them so I got it from Expedia. Over a two dollar difference.

Business

10/10

Exceptional

17 Jan 2023

Steve

This hotel is convenient to restaurants and shopping

Leisure Self

8/10

Excellent

26 Nov 2022

Kimberly

The staff was overly nice in the breakfast was good

Leisure Family

6/10

Pleasant

20 Nov 2022

Varina

We had stayed at this hotel last spring and it was very nice, so we decided to stay again. Unfortunately, things were not as nice. Check in went ok, and the room was ok, but there were issues. The phone in the room did not work, so we could not call the front desk with it. The fitted sheet was so stretched out, it would not stay on the corner. The breakfast buffet the first morning was so cold, we had to microwave our food. Despite the fact we were out of the room all day, our room was not cleaned. We had to go to desk and ask for towels and coffee. I am guessing they were short handed, but I am not sure we would stay here again.

Leisure Family

10/10

Exceptional

05 Nov 2022

Chris

The floor in the room was dirty with something sticky. After approaching the front desk about it. He came and cleaned it fairly promptly being he was here alone.

Leisure Family

6/10

Pleasant

01 Nov 2022

timothy

No housekeeping service for three days stay. Poor continental breakfast offer. Poor Wi-Fi service

6/10

Pleasant

29 Sep 2022

Yolanda

The front desk attendant was very polite. The noise was not good it sounded like someone was running up the halls and the walls are too thin. But other than that it was ok

Business Self

8/10

Excellent

26 Sep 2022

Jared

Good hotel and location

Nice hotel and very spacious. This is definitely one of the best hotels I've stayed in when I come visit family especially for the price. Also they have regular sized pillows. For some reason the last 2 hotels I stayed in Augusta had very small pillows which were uncomfortable.

Self

4/10

Poor

23 Sep 2022

John

Bad mistake

I booked this hotel by mistake. It was suppose to be the River walk. What a mistake when I first walked into the hotel there was a smell that I didn’t like. One elevator. The room furniture was dirty and dusty. The window had fingerprints all over. The bathroom with leftover soap in the tub area, dusty and rust that holds the towels. The hotel can use some remodeling. I’m not going to say anything about your free breakfast 👎. I want stay there again.

Friends_and_family Friends

4/10

Poor

22 Aug 2022

Cory

I was told new sheets were not available.

Toilet wouldn't flush. Was told there was nothing that could be done. I had to rig up string and a hanger after checking in late at night. The lady was rude and had a bad attitude with me but was very polite to other customers I saw her interact with.

Extremely off putting experience. She would not refund me either.

8/10

Excellent

18 Aug 2022

Jerod

Nice room, bad breakfast

Everything was great except for the breakfast, it was horrible.

Friends_and_family Family

10/10

Exceptional

31 Jul 2022

Evelyn

Location

Leisure Family

10/10

Exceptional

23 Jul 2022

Betty

Great stay

We had a great stay and the beds were very comfortable.

Friends_and_family Family

6/10

Pleasant

13 Jul 2022

Chloe

Checked in around 9:30 or so and got our room, (303) walked upstairs and put everything down only to hear my husband say we needed to change rooms because the room was full of roaches..they were all over the bathroom floor, tub, sink and in the kitchen. Walked downstairs, got changed to another room and floor (213)... we stay in the next room for a couple hours, but the AC wouldnt go past the low setting and it wasnt comfortably cool enough so i went downstairs to see if we could possibly change to a room with a better AC. The late night worker (Shakiva, or whatever her name was) questioned why i was just coming down for an issue, I proceeded to tell her I shouldn't have to justify anything to her but since she must know, i let the AC cool down while we ran and got dinner but it didn't exactly cool down. We were switched to another room, the 3rd room smelt like mildew so bad, you can just tell no one had ran the AC in a while. I was over it at this point, sprayed the whole room/floor down with lysol and dropped the AC to 61 to air out the room and get rid of the smell and stepped out for a bit. The room smelt so much better when I walked back in later. The hotel has gone downhill since the last time i stayed there, which was a couple year's ago. You dont get housekeeping services everyday, but you can go down and ask for towels..I will not stay here again. Their elevator also is out of the inspection date by 2 months which is a safety concern. Please be aware!!!

Leisure Partner

10/10

Exceptional

27 Jun 2022

beverly

My Stay @ Baymont June 2022

I was please with the cleanliness, comfort of room and location. The staff was pleasant and helpful. Even though I experienced a large water bug crawling on the wall and ending up on my head board. It was one of those extremely hot days and I guess he was doing what we were doing trying to get inside from heat. Lol!!! I would recommend and stay there again.

Friends_and_family Friends

10/10

Exceptional

21 Jun 2022

Brenda

Front desk staff very accomodating; the room was very clean and the grounds were well kept. I will stay again soon.

Business Self

8/10

Excellent

20 Jun 2022

Lawrence M

Breakfast could have been better. No bacon available , biscuits not done, eggs where just whites made to resemble real egg, Gravy was good. Coffee and juice good.

Leisure Self

8/10

Excellent

19 Jun 2022

Mary

Helpfulness of staff

Business_and_leisure Self

8/10

Excellent

18 Jun 2022

Verified traveler

Pleasant stay

This is my 3rd time here and every time I come it’s been pleasant👍

Business

6/10

Pleasant

17 Jun 2022

Elizabeth

Our room was dirty.

Leisure Family

4/10

Poor

17 Jun 2022

Gala

The property is nice, I didn’t enjoy the stay because of people of above the floor continued with jumping and noise to after 2am. I had to call the front desk twice.

Business Family

10/10

Exceptional

09 Jun 2022

John

Nice place/ great rates

Short business trip. Love Wyndham properties.

Business

10/10

Exceptional

05 Jun 2022

Bo Seung

It is near I20 and good location. The room is clean and the staff is very kind. The breakfast is also good.

Business_and_leisure Family

2/10

Poor

30 May 2022

Christopher

Yesterday, while my wife & I was getting dress housecleaning plus another female trying to enter our room. Both women said, “ this is not our room anymore so we need to be leaving or police will be called.” Reminder my room was book for May 28-30, 2022. Very rude and unprofessional for my wife & I to have to go downstairs and deal with this very unprofessional

Business_and_leisure Family_with_children

10/10

Exceptional

24 May 2022

Philip

The gentleman that checked me in was a pleasure to talk to
He was very professional and helpful
This man is an asset to your business

Leisure Partner

10/10

Exceptional

23 May 2022

tana

It was clean. The front desk person was very friendly and helpful

Leisure Self

10/10

Exceptional

23 May 2022

Miriam

I have been to Augusta on many occasions to bowl. I prefer to stay at the Baymont Inn everything you need is close by. I also rekindled an old flame, it was a party for 2 me and my Boo!

Leisure Partner

6/10

Pleasant

17 May 2022

Walter

Great location,

Leisure Self

10/10

Exceptional

02 Apr 2022

Bill

Great

Leisure Partner

8/10

Excellent

31 Mar 2022

Rosemary

Bernard was excellent!

Business Partner

10/10

Exceptional

27 Mar 2022

John

everything

Business_and_leisure Family_with_children

10/10

Exceptional

25 Mar 2022

serbrena

It was nice and convenient will definitely stay there again

Leisure Family

4/10

Poor

21 Mar 2022

Grecia

Apparently the room looked very clean but we found two cockroaches, one on a bed and one on one of the tables the night before we left and we also had a problem with the room key, I went downstairs to ask the receptionist for help and after waiting for her for ten minutes, she wasn't very nice about it so I had to look for the maintenance staff myself, who by the way was very kind.

Leisure Family

10/10

Exceptional

17 Mar 2022

Sheila

Peace and quiet

Leisure Family

4/10

Poor

16 Mar 2022

Verified traveler

Room was disgusting. Smoke detector off the ceiling and just laying on a dusty, dirty fridge. Lotion/oily substance all over bathroom door, counter, walls and also on remote and nightstand. Fresh shaved beard hair on the counter and nasty toothpaste spit on the vanity mirror and molding. Hair from previous occupant all over floor and tub. Mold in the shower and bad drainage. Beds were comfy, AC worked…Bernard was great. Slept well until housekeeping started the floor. Loud, yelling/laughing/joking from room to room, down the halls. It honestly sounded like a construction site before 9a!

Friends_and_family Family

10/10

Exceptional

21 Feb 2022

Myra

Going Solo

Very nice and clean room. The lady at counter was extremely nice and helpful.

Self

4/10

Poor

22 Jan 2022

george

Bathroom door was missing knobs and hardware
Shower rod loose and hanging down so curtain would stay.

Business

4/10

Poor

20 Dec 2021

tana

The room needs to be sprayed for bugs. There were small roaches in the kitchen and bathroom. And the front desk person was always outside. I felt as if i was bothering her when i had to get her attention for services.

Leisure Self

4/10

Poor

20 Nov 2021

Samantha

The hotel was not clean. Our room had black mold on the cloth shower curtain (there was no plastic liner), you could tell the shower hadn’t been cleaned from the previous guest as it was dirty and there was quite a bit of hair in it, the comforter was dirty, and when I happened to look under the bed chasing my nephews toy I was disgusted. There were fast food bags, cups, peanuts, and other various trash items. To top it off there was a roach crawling around the continental breakfast buffet area.

Business Family_with_children

10/10

Exceptional

15 Nov 2021

Hope

It was easy check-in and check-out and room was spacious. It was easy access on and off the interstate.

Leisure Family

4/10

Poor

11 Nov 2021

Joy

It was pretty and looked updated. I would just liked it to be clean.