Towneplace Suites Huntington

10/10

Exceptional

11 Jun 2026

Randy

My wife and I spent 5 nights here,It was very clean,Staff was excellent, Everyone was very kind and helpful, we would stay again for sure.

Partner

6/10

Pleasant

18 Mar 2026

Rhonda

Our room was invested with lady bugs. Changed rooms and very accommodating. Other room was good

Family_with_children

10/10

Exceptional

17 Jan 2026

Jacqueline

Clean room, staff was nice

Family

10/10

Exceptional

07 Dec 2025

Deandra

The room was clean didn't see much staff. I enjoyed the stay

Leisure Family

10/10

Exceptional

10 Nov 2025

Andrew

The hotel is a great extended stay! Breakfast is varied daily and quite filling. I highly recommend.

Leisure Self

2/10

Poor

06 Nov 2025

Andrea May

Staff at front desk & manager were terrible

8/10

Excellent

01 Nov 2025

Deborah

The room was fabulous, large, clean, and quiet

8/10

Excellent

27 Oct 2025

George

Quiet, clean rooms with nice kitchenette. Staff very friendly and helpful

Leisure Family

8/10

Excellent

24 Oct 2025

Chris

Nice

10/10

Exceptional

17 Oct 2025

Lisa

The dietary attendant was extremely friendly and helpful.

Leisure Family

10/10

Exceptional

10 Oct 2025

Chris

Very nice suite with full size fridge, 2 burner stove top, microwave. 24 hr desk. Nice and clean!

Family

8/10

Excellent

02 Oct 2025

Jane

Back door was always propped open and it smelled of smoke in halls.

Leisure Pet

10/10

Exceptional

14 Aug 2025

Regina

I had a great stay.

10/10

Exceptional

27 Jul 2025

Abdulkarim

I recently had the pleasure of staying here and it was an outstanding experience! From the moment I arrived on, the hospitality and attention to detail were exceptional.

Business Self

10/10

Exceptional

23 Jul 2025

Peter

Great rooms and amenities for longer stays

10/10

Exceptional

20 Jul 2025

Lori

Love the convenience!

Leisure Family

10/10

Exceptional

22 Jun 2025

Jacquelyn

Very nice room that is well stocked. Loved the couch, perfect spot for my morning coffee. Fresh baked cookies was the cherry on top!

Leisure Partner

10/10

Exceptional

22 Jun 2025

Sandra

Clean well cared for property

Leisure Partner

10/10

Exceptional

10 Jun 2025

Debra

Myself and 6 children stayed in the 2 bedroom Suite. Although we didn’t use them, the suite was equipped like a small apartment. Stove with an oven, dishwasher, refrigerator, and microwave. The cabinets were filled with pots, pans and dishes. The children enjoyed the pool very much. Pool furniture was very nice. We had a very good experience. The staff were all very friendly and accommodating.

Friends_and_family Family

10/10

Exceptional

15 May 2025

Gayla

Staff was friendly and helpful and room was nice and comfortable. Only complaint was that could hear doors close in other rooms, so was woke up at 5am

Partner

10/10

Exceptional

13 Apr 2025

Patricia

First stay at this property and had a great experience. Good breakfast too.

Leisure Family

10/10

Exceptional

27 Mar 2025

Stephen

Good space and facilities

I stayed for a week work trip and the room suited me perfectly. Good space and facilities. Easy to get to as well.

Business

10/10

Exceptional

24 Mar 2025

Levi

Great associates! great hospitality

2/10

Poor

19 Mar 2025

Payton

They definitely like taking your money and, charging you room extensions when you never requested a room extensions like 2 days before you're even supposed to check out, and good luck getting that damage deposit back, they will find any reason to keep it.

Business_and_leisure Partner

2/10

Poor

07 Mar 2025

Chad

Had my reservation for over two months, the day of my reservation my 2 bedroom suite was downgraded to two separate individual rooms because the hotel overbooked for the state wrestling tournament. Price was already outrageously increased for this time period and I was offered no discount for their mess up. Greedy company with horrible customer service. Will never stay at this hotel again.

Leisure Family_with_children

8/10

Excellent

02 Feb 2025

Katy

Good location, very clean, nice breakfast. A bit dated but was still a good stay!

Leisure Family_with_children

6/10

Pleasant

22 Nov 2024

Alicia

Older hotel

Staff was friendly although was double charged for room. Manager did take care of it but was a week before the refund was available in my bank account. The building is older but clean. Noise travelled through from neighboring room.

Partner

10/10

Exceptional

17 Nov 2024

Sarah

Clean and comfortable

8/10

Excellent

03 Nov 2024

Joseph

Pleasnt

Friends_and_family Family

4/10

Poor

03 Oct 2024

Amy

Our room was filthy. I don’t think that the room had been cleaned in a few days before we got there.

Business_and_leisure Partner

10/10

Exceptional

22 Aug 2024

Kim

Great

The hotel was very clean and the staff was friendly. My only complaint was my room was across from the linen room and as the staff was cleaning rooms and going on and out of the linen room, the door would slam so hard, I thought someone was trying to open my door.

8/10

Excellent

15 Aug 2024

Michael

Quiet area, convenient placed close by dining. The parking however, was tight.... seem locals park in spaces

Leisure Family_with_children

10/10

Exceptional

02 Jun 2024

Allen

Ok

10/10

Exceptional

31 May 2024

John

Convenient location, staff was pleasant, friendly, and helpful. Comfortable bed, clean room with good amenities. Will definitely stay again.

Business_and_leisure

10/10

Exceptional

26 Mar 2024

Judith

There was only one issue - my room wasn’t cleaned the last 3 days of my visit. I asked the desk clerk to make sure it was cleaned after 2nd day it wasn’t and when I returned to my room that evening it still hadn’t been cleaned. Other than that, it was a comfortable and convenient stay.

10/10

Exceptional

25 Mar 2024

Robert

Without a doubt it is mrs hysell at the front desk absolutely the best when it comes to customer service
Your company she be proud to have someone like her

Business_and_leisure Family

10/10

Exceptional

08 Feb 2024

Timothy

Wonderful place

Excellent service and staff

Partner

10/10

Exceptional

12 Jan 2024

matthew r

The hotel is clean, staff is friendly and very accommodating.

Friends_and_family Family

10/10

Exceptional

09 Dec 2023

Beth

Good stay at a busy time

We have never stayed here before. Our usual places were booked Despite a graduation and a cheerleader competition everything went smoothly. The staff were very nice.

10/10

Exceptional

04 Dec 2023

charles

Loved the hot chocolate bar, the breakfast was amazing, water at the front desk was great. Miss Evelyn was great, made up all feel at home, she is a great employee

Leisure Family_with_children

10/10

Exceptional

13 Nov 2023

maria

They were out of juice for breakfast. Only had milk and hot beverages. Could have at least put a pitcher of water.out. or better yet a pitcher.of juice.. very nice staff. Room carpet had bald spots in it. But.it was sufficient. For the price just expected more.

Leisure Family

6/10

Pleasant

13 Nov 2023

Rudy

Hotel worked for my travel plan, but this is not a $250 night property.

Business_and_leisure

10/10

Exceptional

13 Oct 2023

Randall

All good!!!

Business Friends

4/10

Poor

04 Oct 2023

Jana

It’s ok

Your front desk staff is helpful but there’s a problem with communication. Even after telling them I want daily housecleaning on Thursday when I checked in, Friday when I left for the day, Saturday when I left for the day & Sunday, they still didn’t get it right.

Friends_and_family Family

6/10

Pleasant

02 Oct 2023

John

For a rate of $269, I expected better. A dog had eaten our sofa, holes in the closet door, gum and stains on the sofa and carpet and the desk lamp had begun to rust. UNACCEPTABLE

Leisure Partner

10/10

Exceptional

20 Aug 2023

Kate

Perfect for what we needed

Great place, close to Marshall University.

Friends_and_family Family

10/10

Exceptional

14 Aug 2023

Connie

The property is very clean, friendly staff, and quiet. Room was clean and roomy.

Leisure Family

2/10

Poor

27 Jul 2023

Doris

The rooms were dirty. Had to be relocated because the room smelled like a dog kennel. Door knobs falling off doors. Furniture dirty, stained, and tattered. Stoves not working. Mattresses on beds stained, uncomfortable, old, and need to be replaced. This hotel needs to be renovated, and cleaned. Horrible experience! Would not recommend this hotel to anyone!

Leisure Family_with_children

10/10

Exceptional

28 Jun 2023

Debra

Clean and comfortable hotel with an exceptional staff

6/10

Pleasant

05 Jun 2023

Rachael

Wet floor

Our air conditioning was leaking and the floor was soaked for a two to three feet around it. I was surprised that we were not offered a different room or a discount. Brett disappointed.

Friends_and_family Family

10/10

Exceptional

13 May 2023

Richard

&

6/10

Pleasant

30 Apr 2023

Loah

Very friendly staff but room smelled like dog pee

Leisure Pet

10/10

Exceptional

19 Mar 2023

Barbara

Clean, cozy and comfortable

Bed was super comfy. The room was clean. Overall, great experience.

Friends_and_family Family

10/10

Exceptional

03 Mar 2023

glenda

Front desk staff couldn't have been nicer and more accomodating. Even helped with directions to Mountain Health Arena.

Leisure Partner

6/10

Pleasant

12 Dec 2022

Cynthia

My last resort when in the area

This hotel is in need of updating. There were many little problems in our room - the heater/ac sounded like a tractor trailer was driving right past our room, the bathroom faucet was loose, no tissues, no garbage can in the bathroom.

We had our dog with us, so I spent a great amount of time outside. There were dog droppings everywhere. Walking on the grass was a challenge and I wouldn't do it in the dark.

On the plus side - the ladies who took care of the breakfast service were so friendly, upbeat, and helpful.

Friends_and_family Family

10/10

Exceptional

11 Dec 2022

Scott

Staff was very friendly, rooms were clean and comfortable. Breakfast was great.

Leisure Family

2/10

Poor

29 Nov 2022

Verified traveler

Not so clean

There were bed bugs in my bed. I did let the front desk, as well as, the manager know. I was in room 200, which is a suite,... All the manager said is we will call pest control 😂 Yet, they needed me out right at noon because the room was booked for that day!

Friends_and_family Family

10/10

Exceptional

06 Nov 2022

Henry

Great property, enjoyed Marshall U and downtown Huntington. The coffee 24/7 was a plus.

Leisure Partner

8/10

Excellent

02 Nov 2022

James

no comment.

Leisure Partner

10/10

Exceptional

31 Oct 2022

doug

Somebody is doing a great job teaching the employees at this location how to smile and converse with people/guests.
I'm not sure I've been at a hotel in the last 5 years that had such pleasant workers! WOW what a difference smiles make!! Thank you. We will return to this location when we are in the Huntington area.

Leisure Partner

6/10

Pleasant

27 Sep 2022

Alessandra

I didn’t have the housekeeping services for 4 days during my staying.
No vacum.
No garbage removal
No even toilet paper were replaced.
I had to come to front desk to take toilet papers and clean towels 4 nights!
I will never be at this hotel again, or any other “by Marriot”

Leisure Self

8/10

Excellent

07 Sep 2022

Kimberly

The staff is amazing. Very helpful, and nice

Leisure Pet

10/10

Exceptional

01 Sep 2022

Katherine

It was very nice and clean.

Leisure Family_with_children

4/10

Poor

23 Aug 2022

Carol

Disappointed

Bedroom was very small when you open the sofa. We got a king and sofa for 3, we had 2 towels, 2 spoons, etc. Shower curtain loaded with mold and pool has a very unsafe loose handle. The service was good, i need it more blankets and i got them right away.

Friends_and_family Family

4/10

Poor

21 Aug 2022

David

They messed up our room reservation, Sheets were stained and ripped. Replacement sheets stained also. Disappointing stay.

Leisure Family

10/10

Exceptional

08 Aug 2022

Virginia

Quiet and convenient to my meeting site

Business Self

4/10

Poor

11 Jun 2022

Doris

Not recommended 😕

Well we were disappointed in the room. No fridge or microwave, coffee pot, no extra tp. Bed was uncomfortable and pillows were VERY used up. No nightstand on other side of bed. It was clean, however very inconvenient for the money.

Friends_and_family Family

10/10

Exceptional

02 Apr 2022

Robert

Candra and front desk staff are great ! Will be back ....

Leisure Friends

8/10

Excellent

15 Mar 2022

michelle

They had a washer and dryer that I could pay with my debit card. I really needed to wash my clothes after a week of driving. My room door was open when I arrived. But the staff assured me it was the cleaning lady. I was too tired to move to another room. The place is kind of old. But ok condition. I would stay again at a lower price.

Leisure Partner

6/10

Pleasant

07 Mar 2022

Colleen

Rooms were small but co for table, especially the bed, good shower.

Leisure Family

10/10

Exceptional

04 Mar 2022

David

Hotel of choice

Front desk was very polite, courteous, and professional. I stay here every time I travel to WV (2 times a month usually), and have been very happy with the service and rooms. cost is also great for the anemeties included.

Business

8/10

Excellent

30 Jan 2022

Tom

The property was great ,but will never use Expedia again, we booked rooms for a wrestling tournament in Huntington and several of us who used Expedia received emails that we were overbooked and the reservations were made at a lesser hotel. When I called the lesser hotel they had no idea what I was talking about and when I called back to the original hotel everything was fine. I emailed Expedia never heard a damn thing, this happened to other parents as well

Leisure Family_with_children

2/10

Poor

22 Nov 2021

Howard

Crap place

Selected a King Suite, bed was a Queen. Called the hotel 3 days before and asked for a room away from elevator and on side of building away from interstate. Our room wrapped around elevator. Our room was as close to Interstate as possible. Noise all night long. Both Curtains very very hard to open and when I did both Windows were so dirty the sunlight could not enter. Breakfast was terrible, man working was great. This is not Marriott quality. Large crack in tile in tub patched. It just did not feel clean. Microwave dirty on inside and top outside of Microwave never cleaned, filthy. No do not disturb sign in room. Asked for one at front desk. None available. When we checked out no person at front desk. I waited, said hello, etc I wanted a printed copy of receipt finally left. No one ever showed.

Friends_and_family Family

10/10

Exceptional

24 Oct 2021

Vickie

Family visit

Stayed here while visiting my granddaughter. The room was comfortable and clean. Was able to cook in the room and all dishes, pans and utensils were provided. I felt safe while here. Would stay here again as it is also close to Marshall Unniversity

Friends_and_family Family

8/10

Excellent

24 Oct 2021

Susan

staff was very friendly. But the place could use some cosmetric upgrades

Leisure Partner

10/10

Exceptional

09 Oct 2021

Sherry

Enjoy the weekend with my Dogs and relaxing

Leisure Pet

10/10

Exceptional

10 Sep 2021

Kathryn

Enjoyable stay

Great place to stay. Friendly staff, cupboards have dishes, cups& silverware. Beds are comfortable. Right off the freeway but you can't hear any road noise on our first floor room. Walking distance to a restaurants.

Partner

10/10

Exceptional

22 Aug 2021

Verified traveler

The room and property were blurry clean and nice. Definitely worth the price point.

Business Partner

6/10

Pleasant

17 Aug 2021

Verified traveler

Liked the furnished kitchen complete with plates, bowls, silverware and etc.

Leisure Family_with_children

6/10

Pleasant

15 Aug 2021

Stephanie

Disappointed in the room. Not clean.

The staff was great. The room was beyond disgusting. If I had cleaning supplies with me - I would’ve cleaned the room. It was late and we we tired from driving all day or we would’ve found somewhere else to stay.

Friends_and_family Family

8/10

Excellent

10 Aug 2021

Verified traveler

Great place to stay the night. Clean and quiet. Off the main highway.

Business_and_leisure Pet

8/10

Excellent

09 Aug 2021

reggie

Ok but not good

It was ok but there was a few things out of place and trash was still I can. The hotel had a weird smell and there was little cleaning up and door seemed like someone had tampered with them.

Friends_and_family Family

2/10

Poor

22 Jul 2021

Verified traveler

The stop in the sink did not work, therefore water would not drain. Dirty towel left hanging from the shower curtain rod. Empty container from a bar of soap left on the bathroom counter. The best part was when I noticed cut toe/finger nails on the floor!

Business Self

8/10

Excellent

20 Jul 2021

Verified traveler

The staff was friendly and professional. Only thing that i had an issues with was the bathroom wasn't as clean. There was a dead bug and dirt on the floor.

Self

8/10

Excellent

09 Jul 2021

Verified traveler

Super friendly staff. Used this hotel for an extended stay after treatment at a local hospital. Hotel is quiet, clean, and comfortable with easy access to downtown Huntington and I-64. My one minor complaint is the local channels on the tv were unwatchable. The signal would cut in and out and freeze altogether. Luckily if you’re a subscriber to Netflix, Prime, HBO, etc you can log into those.

Leisure Self

10/10

Exceptional

05 Jul 2021

Verified traveler

😁

Leisure Self

10/10

Exceptional

06 Jun 2021

Verified traveler

Excellent service and friendly staff

Leisure

10/10

Exceptional

13 May 2021

Debra

Towneplace

Very nice place

Self

2/10

Poor

27 Apr 2021

Verified traveler

Property overbooked and moved me. Said they had cancelled my Expedia reservation but Expedia had no record of it.

Leisure Family

8/10

Excellent

23 Apr 2021

Verified traveler

Great place to stay.

Leisure Family

10/10

Exceptional

09 Mar 2021

Michael

Excellent Experience

Newer hotel. Great location. Staff here is great! I’ve been here the weekend and weekdays and the level of staff at all times has been great. I chose to stay at this hotel an extra night versus going to another hotel closer to my appointments one day simply because the experience was so good I figured why risk a stay somewhere else that isn’t up to the same level as this hotel.

Business

2/10

Poor

28 Feb 2021

Orleta

Overbooked Fiasco

They overbooked their rooms. Called me on the phone while traveling to cancel my room. I asked specific questions about how this will be handled and everyone here lied to me and now I’m responsible for paying for two rooms. This is unacceptable

Partner

10/10

Exceptional

22 Feb 2021

Cheryl

My mom stayed here for 6 days during a power outage and I have nothing but good things to say about the staff they were excellent! The room was perfect for her with the little kitchen....very clean & neat. She felt safe and comfortable

Friends_and_family Family

2/10

Poor

18 Feb 2021

Verified traveler

No power and no way to check with them. When I stopped at the hotel nobody was at the front desk.

8/10

Excellent

15 Feb 2021

Verified traveler

The staff was amazingly friendly and helpful! The only thing was they didn’t have towels or enough cups for everyone. I would stay again.

Friends_and_family Family_with_children