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Carlsbad Plaza

Karlovy Vary · Czech Republic

Marianskolazenska, 23View location

9.0/10Excellent67 Reviews
Cleanliness9.2/109.2
Service9.0/109.0
Comfort9.0/109.0
Condition9.0/109.0
Neighborhood10.0/1010.0
Amenities9.0/109.0
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  • Business hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Carlsbad Plaza

The Carlsbad Plaza Hotel offers 151 guest rooms and complimentary Wi-Fi in public areas. A 24-hour reception desk is available for guest convenience. The hotel features a range of health and wellness facilities, perfect for both leisure and business travelers.

The property is also equipped with business facilities suitable for hosting a variety of events.

Read more about this hotelShow less

With a stay at CARLSBAD PLAZA Medical Spa & Wellness hotel in Karlovy Vary, you'll be next to a golf course, just a 3-minute walk from Karlovy Vary Museum and 5 minutes by foot from Diana Cable Car.

This golf hotel is 0.4 mi (0.7 km) from Karlovy Vary Municiple Theater and 0.8 mi (1.3 km) from Church of St. Mary Magdalene. Make yourself at home in one of the 151 guestrooms featuring minibars and DVD players.

LED televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature designer toiletries and hair dryers. Conveniences include phones, as well as safes and desks. Featured amenities include a business center, limo/town car service, and dry cleaning/laundry services.

Planning an event in Karlovy Vary? This hotel has 1808 square feet (168 square meters) of space consisting of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Non-smoking
Business facilities
Transportation services

Check-in and check-out

Check-in from 3:00 PM
Check-in until Anytime
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

Professional property host/manager Pets allowed Only dogs and cats are allowed Service animals are allowed Service animals are exempt from fees/restrictions

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A tax is imposed by the city: EUR 2.06 per person, per night. This tax does not apply to children under 18 years of age.

    We have included all charges provided to us by the property.

  • You need to know
    • Pool access available from 9:00 AM to 9:00 PM.
    • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Special Instructions
    This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Safety features at this property include a fire extinguisher
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately EUR 26 per person
    • Airport shuttle fee: EUR 275 per vehicle (one-way)
    • Covered self parking fee: EUR 25 per day
    • Pet deposit: EUR 300 per stay
    • Pet fee: EUR 50 per pet, per night
    • Service animals are exempt from fees
    • Rollaway bed fee: EUR 105.0 per day

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Czech

    German

    Russian

    English

Nearby attractions

Karlovy Vary Museum 0.3 km / 0.2 mi
Diana Cable Car 0.4 km / 0.3 mi
Karlovy Vary Municiple Theater 0.4 km / 0.3 mi
Hot Spring Colonnade 0.7 km / 0.4 mi
Church of St. Mary Magdalene 0.7 km / 0.4 mi
Market Colonnade 0.7 km / 0.5 mi
Mill Colonnade 1 km / 0.6 mi
Castle Baths (Zamecke Lazne) 1.1 km / 0.7 mi
Lazne III 1.3 km / 0.8 mi
Park Colonnade 1.3 km / 0.8 mi
Dvorakovy Sady 1.3 km / 0.8 mi
St. Peter and Paul Orthodox Church 1.5 km / 0.9 mi
Diana Lookout Tower 1.5 km / 0.9 mi
Karlovy Vary Christmas Market 1.8 km / 1.1 mi
Elizabeth's Spa 1.9 km / 1.2 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 151
  • hotel
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Airport Shuttle
  • Laundry service
  • Multilingual staff
  • Bellboy service
  • Lift access
  • Shop
Show 22 more facilities & services
  • Garden
  • Terrace
  • Concierge
  • Newspapers
  • Luggage room
  • Clothes dryer
  • Library
  • Café
  • Bar
  • Restaurant: 2
  • Poolside snack bar
  • Conference room
  • Meeting room
  • Business centre
  • Indoor freshwater pool: 4
  • Sun loungers
  • Nightclub
  • Sauna
  • Steam bath
  • Spa treatments
  • Hairdressing salon
  • Fitness
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Room WITH VIEWSRoom • WITH VIEWSROO.WV

    Photos are not available for this room type.

    Carlsbad Plaza

    Room WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin SUPERIORDouble or Twin • SUPERIORDBT.SU

    Photos are not available for this room type.

    Carlsbad Plaza

    Double or Twin SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE KING SIZE BEDJUNIOR SUITE • KING SIZE BEDJSU.KG

    Photos are not available for this room type.

    Carlsbad Plaza

    JUNIOR SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE DELUXESUITE • DELUXESUI.DX

    Photos are not available for this room type.

    Carlsbad Plaza

    SUITE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE PROMODOUBLE • PROMODBL.PR

    Photos are not available for this room type.

    Carlsbad Plaza

    DOUBLE PROMO

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    PROMO

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.PR

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE PROMOSINGLE • PROMOSGL.PR

    Photos are not available for this room type.

    Carlsbad Plaza

    SINGLE PROMO

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    PROMO

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.PR

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin WITH DOUBLE BEDDouble or Twin • WITH DOUBLE BEDDBT.DB

    Photos are not available for this room type.

    Carlsbad Plaza

    Double or Twin WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE STANDARDJUNIOR SUITE • STANDARDJSU.ST

    Photos are not available for this room type.

    Carlsbad Plaza

    JUNIOR SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE EXECUTIVEDOUBLE • EXECUTIVEDBL.EJ

    Photos are not available for this room type.

    Carlsbad Plaza

    DOUBLE EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE COMFORTDOUBLE • COMFORTDBL.OM

    Photos are not available for this room type.

    Carlsbad Plaza

    DOUBLE COMFORT

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    COMFORT

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.OM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Carlsbad Plaza

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN

    Photos are not available for this room type.

    Carlsbad Plaza

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE WITH DOUBLE BEDJUNIOR SUITE • WITH DOUBLE BEDJSU.DB

    Photos are not available for this room type.

    Carlsbad Plaza

    JUNIOR SUITE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin KING SIZE BEDDouble or Twin • KING SIZE BEDDBT.KG

    Photos are not available for this room type.

    Carlsbad Plaza

    Double or Twin KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room COMFORTRoom • COMFORTROO.OM

    Photos are not available for this room type.

    Carlsbad Plaza

    Room COMFORT

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    COMFORT

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.OM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXEDOUBLE • DELUXEDBL.DX

    Photos are not available for this room type.

    Carlsbad Plaza

    DOUBLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE EXECUTIVE KING BEDDOUBLE • EXECUTIVE KING BEDDBL.EJ-KG

    Photos are not available for this room type.

    Carlsbad Plaza

    DOUBLE EXECUTIVE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    EXECUTIVE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EJ-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE KING BEDDOUBLE • DELUXE KING BEDDBL.DX-KG

    Photos are not available for this room type.

    Carlsbad Plaza

    DOUBLE DELUXE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE DELUXE KING BEDSUITE • DELUXE KING BEDSUI.DX-KG

    Photos are not available for this room type.

    Carlsbad Plaza

    SUITE DELUXE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DX-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE WITH VIEWSDOUBLE • WITH VIEWSDBL.WV

    Photos are not available for this room type.

    Carlsbad Plaza

    DOUBLE WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXERoom • DELUXEROO.DX

    Photos are not available for this room type.

    Carlsbad Plaza

    Room DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST

    Photos are not available for this room type.

    Carlsbad Plaza

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Carlsbad Plaza

9.0
Excellent
67 Reviews
Cleanliness
9.2 /10
Service
9.0 /10
Comfort
9.0 /10
Condition
9.0 /10
Neighborhood
10.0 /10
Amenities
9.0 /10
45 reviews shown
10/10
Exceptional
30 May 2026
Khalil
The service and the spa was amazing, the location is so close to downtown town which made it even a more enjoyable trip ❤️
Partner
10/10
Exceptional
30 May 2026
Khalil
The stay was so comfortable and convenient ❤️
Partner
10/10
Exceptional
31 Oct 2025
Iryna
Such a wonderful stay! Wish we were there for a longer period of time. Walking distance to everything and it’s a bit tucked away. Their bar has live music and yummy bites and drinks. Breakfast is delicious. Staff is super helpful and friendly! Can’t wait to come back!
Partner
2/10
Poor
02 Sep 2025
Susanna
The hotel was very filthy. We changed rooms because of how dirty it was. No amenities were included. The photos don’t look like what it is in real life. Don’t be fooled. Stay elsewhere.
Leisure Family
2/10
Poor
22 Aug 2025
izzat
Worst hotel stay in Carlovy Vary based on my bad expedience and poor customer service of front desk manager with small rooms without any views and old furniture and lazy staff
Leisure Self
10/10
Exceptional
18 Feb 2025
Danny

Great value and superb service.

My wife and I had a fantastic time. I recommend that people considering a stay at the Hotel Pupp think about staying at this hotel instead.
Friends_and_family Family
10/10
Exceptional
02 Jun 2024
Rotem

Outstanding service in an outstanding property

Outstanding service across the board from any employee we came across. Excellent location, and full of historical atmosphere. Great comfort and a wonderful retreat. Thank you!

Especially thankful for kind hospitality and welcoming to us with our dog. It made our experience so much nicer. Thank you again!
10/10
Exceptional
25 Apr 2024
Tamara
Very nice hotel, room is big, clean. Dining area is great, food very good, staff is friendly and professional and friendly.
Leisure
10/10
Exceptional
18 Feb 2024
Vasily
Very nice hotel
10/10
Exceptional
30 Sep 2023
Bozena
Simple amazing.
Self
8/10
Excellent
14 Jun 2023
Amer
Friendly staff, comfortable and quiet rooms and excellent spa facilities
Leisure Family
8/10
Excellent
12 Jun 2023
Amer
Excellent hotel with many options. Friendly staff
10/10
Exceptional
19 Apr 2023
Hamed
Well run hotel providing th
Leisure Self
10/10
Exceptional
28 Dec 2022
Gabriel

Great stay

We had a great time here and we would gladly return. Great spa facilities and nice (paid) valet parking. We were greated at the door which is always nice, and we had complimentary fruit and water, much appreciated as well.
No negatives.
Partner
10/10
Exceptional
29 Nov 2022
Brooke
Amazing experience! We will definitely be back again for a visit.
Leisure Partner
10/10
Exceptional
24 Oct 2022
Anthony

Weekend getaway in Karlovy Vary October 2022.

Being it is our first stay in Karlovy Vary and we wanted to experience a Wellness Treatment in an excellent place. So selecting Carlsbad was based on great reviews by customers.
It was amazing and we will definitely return for more of the Wellness Treatments, Great Customer Services, Hotel Presentations and Room Accommodations. Location is convenient to shopping districts.
Partner
10/10
Exceptional
18 Sep 2021
michael

very recommended

The hotel is in 2 minutes walk from the city centre. The staff was very friendly and professional.
The room was big and comfortable, well. The bed is good. The spa is wonderful
Friends_and_family Family
8/10
Excellent
23 Jun 2019
Verified traveler
Very good service, perfect location, rooms little overpriced
Friends_and_family Family_with_children
6/10
Pleasant
21 Sep 2016
Jen

Older hotel, cranky staff but great pools!

Staff at hotel and in the pool/spa are not friendly. Customer service training would be a big plus at this location. Older furnishings and decor. Amazing pools and sauna facilities. Great location in Karlovy Vary. Overpriced.
10/10
Exceptional
14 Jul 2016
Verified traveler

Nice hotel

Clean very convenient and hospitable on the center and friendly
10/10
Exceptional
24 Jul 2026
Patrik
Ett av de bästa hotell jag bott på, otrolig SPA avdelning utan någon trängsel. Bra frukost med stort urval, rent och fint överallt. Lyxig känsla generellt.
10/10
Exceptional
22 Feb 2026
Meric
Exzellent
10/10
Exceptional
13 Nov 2025
Oguz
👍👍👍
Partner
10/10
Exceptional
14 Sep 2025
Christian
Ein super tolles Hotel. Gleich beim ankommen würde unser Auto entgegengenommen (wir hatten vorher einen Parkplatz reserviert, ja 25 Euro ist zwar viel Geld pro Tag, aber die Parkmöglichkeiten vor Ort sind wirklich begrenzt). Wir würden herzlich willkommen geheißen. Das Zimmer was toll und sehr sauber. Das ganze Hotel ist sehr stilvoll eingerichtet. Der Spa Bereich ist schön, die unterschiedlichen Saunen mit dem Ruhebereich sehr angenehm. Das Frühstücksbuffet ist sehr reichhaltig und für jeden was dabei. Die Stadt ist herrlich und lädt zum baumeln ein

Insgesamt ein tolles verlängertes Wochenende. Wir kommen bestimmt nochmal.
Leisure
8/10
Excellent
05 Aug 2025
Dominique

Nice

Nice
Partner
10/10
Exceptional
10 Feb 2025
Igor
Es hat alles wunderbar geklappt. Hotel war super!
10/10
Exceptional
08 Jan 2025
Stefan
Super wellness Bereich.
Leisure Partner
10/10
Exceptional
14 Oct 2024
Julia

Julia W.

Sehr schönes Zimmer, Frühstück war sehr lecker! Alles super
Partner
6/10
Pleasant
16 Aug 2024
Dr. Holger Josef

Erwartung nicht erfüllt!

Hatten uns von einem 5 Sterne Hotel mehr erwartet.
Besonders freundlicheres Personal, etwas weniger
Kitsch.
Friends_and_family Friends
10/10
Exceptional
04 Aug 2024
Jorge Mario
Excelente hotel y atencion
Friends_and_family Family
8/10
Excellent
28 Feb 2024
Björn
Ein sehr schönes historisches Hotel, welches sich hervorragend in seine Umgebung einfügt. Die Ausstattung empfand ich auch als Standesgemäß, wobei man nicht in jede Ecke schauen sollte. Im öffentlichen Spabereich waren die Becken und Saunen relativ kühl, einige Saunen erreichten nicht die angegebene Temperatur.
Das Personal sehr freundlich, wobei die Fremdsprachenkenntnisse nicht unbedingt einem solchen Haus würdig erscheinen.
Das Frühstücksbuffet war sehr groß und reichhaltig. Frische Eierspeisen werden dabei auf Bestellung gereicht.

Einen kleinen Minuspunkt gibt es für das Hotel. Am Tag der Abreise hatte der Hauptbucher des Zimmers Geburtstag, das Geburtsdatum wurde beim Check-In erfasst. Es gab diesbezüglich keine Aufmerksamkeit o.ä., kein Weltuntergang aber bei einem solchen Hotel erwarte ich das einfach.

Alles in allem, würde ich das Hotel jederzeit wieder buchen.
Leisure Partner
8/10
Excellent
25 Feb 2024
Verified traveler
Tolle Lage und schöner Wellnessbereich
Leisure Friends
10/10
Exceptional
31 Dec 2023
Reinhold

Entspannende Tage

Wir waren das zweite Mal dort. Wieder war alles sehr gut.
Partner
10/10
Exceptional
25 Nov 2023
Daniel
Grandioser Service, mega Pool- und Saunalandschaft (Wasser über 30 Grad! - zu unserer Freude), sehr gutes Frühstück…
Einziger Minuspunkt: wir fanden die Betten zu hart.
Leisure Partner
10/10
Exceptional
21 Oct 2023
Ulbrich
alles war perfekt
Leisure Family
10/10
Exceptional
09 Oct 2023
esra
Merkeze yürüyüş mesafesi, güleryüzlü çalışanlar ve tarihi yaşamak isterseniz bu otel tam sizlik…sadece spa tarafında eğer bakım almak isterseniz, gerçekten çok üğraşıyorsunuz., kimsenin ilgilenip de bilgi verdiği yok. Gidip 1 saat broşürlere bakmsk zorundasınız. İngilizce bilen çalışan da yok denecek kadar az. Otel harika ama spa maalesef…
10/10
Exceptional
28 Nov 2022
Christin
Es gibt keine Kritik. Schöne ruhige Zimmer. Ausstattung und Sauberkeit prima. Frühstücksbüffet ließ keine Wünsche offen. Saunalandschaft war hervorragend.
Leisure Partner
10/10
Exceptional
30 Oct 2022
Zoran

Old fashioned good

Wat oud aandoend hotel doch service is prima : als je afwezig bent wordt je bed opgemaakt, keurig alles opgeruimd. Prima receptie service, wellness is zeer uitgebreid, massage prima en zeer betaalbaar.
Partner
10/10
Exceptional
04 Oct 2022
Annegret
Tolles Hotel, Personal sehr freundlich, sehr gutes Frühstücksbuffet, super Wellnessbereich
Leisure Family
10/10
Exceptional
16 Jan 2022
Albert
Alles perfekt!
Tipps für Saunafans da das Personal dort sehr schlecht Englisch spricht.
Saunaaufguss ist hinter einem Verschlag zwischen Finischer- und russischer Sauna
Ins Freie kann man ganz hinten gehen, nennt sich Grotte
Leisure Partner
8/10
Excellent
07 Jan 2020
ghs
Gepflegtes Hotel, Lage am Ende des Tales, sowohl zu Fuß als auch mit Bus alles gut erreichbar, schön ruhig (waren im Trakt zum Innenhof). Auch guter Ausgangspunkt für ruhige Spaziergänge. Zimmerservice scheint Trinkgeld vor Abreise zu erwarten für seine Dienstleistung (Geschirr ab zweiten Tag nicht abgeräumt).
Unglücklich war, dass wir nicht im Vorfeld informiert wurden, am Silvesterabend das Restaurant frühzeitig zu reservieren. Späteres Abendessen scheint es dann nur noch in den Hotels für Gäste zu geben.
Leisure Partner
10/10
Exceptional
26 Dec 2019
NIKOLAOS

Excellent sauna and spa facilities.

Worth staying, excellent spa facilities, comfortable bed, spacious room. I enjoyed the sauna village.
Partner
6/10
Pleasant
08 Jul 2017
Yury

Отель с нечеловеческим лицом

Формально придраться в отеле не к чему. Но дьявол, как известно, в мелочах. На завтраке нам принесли счёт: По мнению отеля, у нас завтрак был заказан на одного человека! Как такое технически возможно через сайт holels.com, я не представляю: в ваучере у нас написано - завтрак включён. Но отель заявляет, что не написало, на скольких человек включён завтрак! Если вы с женой пришли утром в СПА отеля, то здесь тоже облом: это или мужской или женский день, когда в зону саун, где 7 саун (из которых без одежды только две), 2 джакузи и термальный бассейн, можно войти в зависимости от дня недели или мужчинам, или женщинам. Искать логику или резон бессмысленно. Поэтому в общем бассейне плавают разлученные супруги, не попавшие по гендерного признаку в зону саун. Здесь тоже прикол: гидромассаж и противоток в бассейне включаются служителем в зависимости от его собственного настроения. Ну и выключаются тоже. Мнение посетителей не важно. Но после 14 часов разрешён общий доступ в зону саун. Служители все время мотаются по этой зоне, но сделать замечание нашим соотечественникам, посещающим \"сауны без одежды\" в трусах ниже колен, им не приходит в голову. Зато в Luftgrotte, предназначенном для освежения посетителей на воздухе после саун, служители устроили, внимание, курилку! (Бычки, правда, не оставляют). Не пропадать же гроту в видом в парк! В целом, этот 5-звёздный красавец заслуживает оценку \"посредственно\", пока не научится свои разворачивать лицом к людям.
Partner
10/10
Exceptional
14 Jul 2015
Julio C

Increíble hotel con severos problemas de internet

El hotel es maravilloso, el circuito de agua es un sueño, la ciudad es extraordinaria.
Le proponemos que mejoren fuertemente el tema wifi, fue un inconveniente muy fuerte, sobre todo por nuestra forma de viajar, donde revisamos en internet la localidad, sus atracciones y demás. Vale aclarar de entrada que se puede pagar y no generar falsas expectativas y enojos. En hoteles mucho más modestos el tema internet no fue un problema.
Partner
10/10
Exceptional
09 Apr 2015
Ararat

Kilka dni w Karłowych Warach

Perfekcja
Family

Location & surroundings

Carlsbad Plaza
Marianskolazenska, 23, Karlsbad, Czech Republic

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Carlsbad Plaza

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