BEST WESTERN Hotel Roca

10/10

Exceptional

24 Feb 2026

LUIS EVERARDO

The staff was very courteous and friendly

10/10

Exceptional

23 Feb 2026

Elizabeth

Room was very clean, all amenities, bed was so comfortable. Housekeeping were amazing. Huge thank to them.
Reception and restaurant staff are excellent and really helpful.
We did half board - breakfast buffet is excellent- wide choice of fruits, cereals, cooked items, cakes, breads and teas. Dinner was exceellent as well. Location is perfect, 2 minutes from train station and the site seeing buses stop literally putside the hotel. Overall perfect

Partner

10/10

Exceptional

19 Feb 2026

ONeil

We stayed here for the Christmas Holidays. This was perfect. I was greatly amazed. We are likely to be back in Rome, as this was our 3rd visit. This will be our go to spot from now on.

Leisure Family

8/10

Excellent

01 Feb 2026

Annick

Fantastic staff, really helpful. Hotel is only a few minutes walk from termini station which I found easy .rooms are great - mine was at the back of the hotel so nice and quiet. Only reason I didn’t give 5 stars is didn’t like being asked at checkout to leave a tip for all the staff to share.

Self

10/10

Exceptional

11 Jan 2026

Marcelo

Staff

Partner

6/10

Pleasant

27 Dec 2025

Pooja

Room condition was okay wasn’t good. Staff was helpful but you have to ask 10 times for same thing.

Partner

8/10

Excellent

27 Dec 2025

Oscar

The room was fine. There was a minor issue with the shower. The location is the best part of this hotel. Staff were generally friendly.

Leisure Partner

6/10

Pleasant

27 Dec 2025

Oscar

Sticky washroom floor

10/10

Exceptional

27 Dec 2025

Mary

Staff was awesome, extremely polite and helpful. Location is the best especially if you like to use bus or train services. The environment was safe and welcoming. Near all of the best most visited attractions in Rome.

10/10

Exceptional

23 Dec 2025

Agnes

Clean room, staff courteous and helpful.

Leisure Family

10/10

Exceptional

22 Dec 2025

Young

Clean

Friends_and_family Family

10/10

Exceptional

14 Dec 2025

Renae

Wonderful hotel. Friendly staff, clean rooms, delicious breakfast. Would definitely stay there again.

Leisure Family_with_children

10/10

Exceptional

13 Dec 2025

Michael

Great location…. Hotel felt modern and clean. Staff were fantastic and helpful….definitely my first choice if I revisit Rome.

10/10

Exceptional

13 Dec 2025

Rommel

Staff was friendly and hotel was clean and quiet

Leisure Family

10/10

Exceptional

10 Dec 2025

Vinodkumar

Yes, Room was very good

Leisure Family

10/10

Exceptional

10 Dec 2025

Mark

Clean and spacious room, excellent breakfast, great staff, especially Marco and Adam

Friends_and_family Family

10/10

Exceptional

07 Dec 2025

Jowyn

Clean and spotless

10/10

Exceptional

05 Dec 2025

Jose Alvarez

Clean room, friendly staff, good breakfast

Leisure Family

10/10

Exceptional

22 Nov 2025

Jaime

Convenient location

Partner

10/10

Exceptional

21 Nov 2025

ira

Helpful staff and complete amenities

10/10

Exceptional

18 Nov 2025

Thom

The room was very clean and quiet. The staff was very helpful with cabs and at the bar. Its location was perfect. Right across the street from Termini Station and nearby restaurants.

Friends_and_family Friends

10/10

Exceptional

12 Nov 2025

David

As an avid traveler my expectations can be somewhat skewed. My expectations can be high. Without hesitation this stay was the best of my year. The room and total establishment was spotless. Gentleman that helped with our bags to the room was awesome. Gave us helpful hints for the area and was generally pleasant. The front desk personnel were professional and sincerely seemed to care about our comfort and satisfaction. I wish had captured the womens name that was the host for our breakfast each day. She made us feel so welcome we almost extended our stay. She was pleasant, welcoming and remembered us each day. Just a great place to stay in Rome and I highly recommend. One additional point, add breakfast to your booking, it is by far the finest breakfast you will ever get at any hotel, ever. Trust this.

Partner

10/10

Exceptional

11 Nov 2025

Yzabel

Location is excellent. Walkable from Roma Termini and the “ big bus “ tour is just outside the hotel. A lot of restaurants nearby. Had a great dinner at the Chinese restaurant “ old Chengdu Restaurante Cinese Sichuan” about 500 meter from the hotel.
The room is spacious and newly renovated. The staff are very friendly. Excellent customer service! Will definitely go back to this hotel when visiting Rome in the future!👍

Leisure Partner

10/10

Exceptional

03 Nov 2025

Ingrid

Staff was friendly, welcoming and over the top helpful. Nice gym. Afternoon drinks at the bar woth appetizers. Loved location close to Roma train terminal

Leisure Self

8/10

Excellent

02 Nov 2025

Antonio D

Convenient location close to Roma Termini especially if you want to venture out of Rome into other places

Leisure Family

10/10

Exceptional

30 Oct 2025

Caterina

Very friendly and efficient staff in all areas of the hotel. Various amenities available. Great access to the train station for early morning train. Will stay again. A bit surprised by a $8 service charge not mentioned anywhere.

Leisure Partner

10/10

Exceptional

29 Oct 2025

theresa

Clean room

Self

10/10

Exceptional

28 Oct 2025

Michael

Easy check in, very close to the train station, great area for dinning and shopping

Leisure Partner

10/10

Exceptional

24 Oct 2025

Sandra

Breakfast had a great variety of foods and staff was great. Food was excellent!

Friends_and_family Family

10/10

Exceptional

19 Oct 2025

ROSANNA

👌

10/10

Exceptional

17 Oct 2025

Diane

Staff was very helpful printing documents that I needed after being pickpocketed the day I arrived in Rome.

Leisure Friends

4/10

Poor

14 Oct 2025

Ngok Kong

The hotels that I stayed in Italy is not up to my expectations based on the prices that I had paid.

Partner

10/10

Exceptional

13 Oct 2025

Denise

Staff was very friendly and helpful. Adam at the front desk was awesome. On site restaurant had good food and service. Included breakfast buffet was also good and included American breakfast options. Hotel is across from the train station, so bus and taxi access was also very convenient. Rooms were comfortable. Bed and pillows were great. Bathrooms were the only minor issue we saw. No fan in the bathroom and the way the shower is built with only a half wall we felt like we were getting water everywhere despite our attempts not to.

Leisure Partner

8/10

Excellent

11 Oct 2025

David

clean

Leisure Family

10/10

Exceptional

10 Oct 2025

Judy

Staff was very helpful.

Leisure Partner

10/10

Exceptional

06 Oct 2025

Joe

Very pleased with this hotel. My wife’s mobility scooter broke down and this hotel allowed us to store it in their baggage room until we completed our vacation. Very helpful.

Leisure

8/10

Excellent

29 Sep 2025

Louis

Good for a short stay. Room gets warm from the sun but the air conditioning helps.

Short walkable distance to Roma Termini.

One of the very few places to have a king size bed.

The chair and sink are terrible. The chair is trying to be too artistic but takes up too much room. The sink is not practical, the tap is at the corner of the sink causing the water to splash everywhere meaning you can’t place things around the sink area as everything there would get wet.

The room is customizable with various hues such as red, green and blue. It’s an unnecessary artistic gimmick which may be a few seconds of intrigue that’s unnecessary.

With all that said, other than the weird chair that takes up too much room, the weird sink, it actually isn’t too bad. Breakfast is reasonably priced, and just downstairs making it incredibly convenient. Would recommend overall.

Leisure Partner

10/10

Exceptional

29 Sep 2025

Kris

Thanks

Leisure Friends

10/10

Exceptional

18 Sep 2025

ALEJANDRO

A very nice hotel with an unbeatable location. It is a 5-minute walk away from Termini’s east entrance with smooth surfaces all the way, which is extremely convenient for your luggage’s wheels (if you’ve been to other italian hotels, you know cobblestone streets can be awfully rough). Rooms and bathrooms are spacious, AC works well, elevators are fine and staff is friendly. Breakfast is available from 6:30-10:30 and loaded with options. They also do late check-in, especially if you call in advance! I arrived at 2 am because of a missed connecting flight and they had everything prepared for a hiccupless check-in. An excellent experience all around. 10/10 would recommend and book again!

Leisure Self

10/10

Exceptional

16 Sep 2025

Toni

Very convenient and close to station. Restaurant and bar staff were amazing. Lovely meal.

Leisure Partner

10/10

Exceptional

14 Sep 2025

Janice

2 night stay at t he end of our trip. It is so conveniently close to Roma termini and also within walking distances of many sites and lovely restaurants. The stall were all pleasant and helpful. I would stay again .

10/10

Exceptional

11 Sep 2025

Francesco

Very clean

Leisure Friends

8/10

Excellent

09 Sep 2025

Eduardo Jose

Great

Leisure

10/10

Exceptional

09 Sep 2025

Cheri

Wonderful stay

Everything was perfect. Great service, amenities and delicious breakfast!

Partner

8/10

Excellent

04 Sep 2025

M

Good hotel near train station

Good hotel near transport. Helpful and friendly staff. Good room size and comfortable bed with choice of pillows. The only thing I will comment on is they added a gratitude charge which they said was not compulsory when checking out which made us feel uncomfortable. We had never had this from a hotel before. Otherwise great stay.

Partner

8/10

Excellent

01 Sep 2025

Lindsay

Very clean and modern property. Extremely convenient when arriving at the train station. Our sink was clogged and the shampoo would not pump (and we could not remove the container from the wall to try to fix it for use). Neither was a huge deal since we were only there for a one night stay.

Leisure Partner

10/10

Exceptional

01 Sep 2025

Annette

Very good location. Big bus across the road. Temini for buses & Metro 3min walk across the street. Handy to lots of restaurants. Most of all lovely comfortable bed & pillows quiet.

Leisure Friends

10/10

Exceptional

29 Aug 2025

Donal

Very good choice for a short overnight stay if travelling on by train or seekjng to get to Fiumicino airport. Clean hotel, nice rooms, good facilities and very pleasant staff!

Leisure Family

10/10

Exceptional

28 Aug 2025

Melissa

A gem to call home for our time in Rome. Across the street from Rome Termini, which had great metro, dining and shopping options. Hotel space were friendly and helpful. The only downside was no pool for the hot days in Rome!

Leisure Partner

10/10

Exceptional

25 Aug 2025

Rebecca

The staff were amazing and very kind. The room was nice and clean. It being next to the Termini was perfect for us as we were on the go a lot.

Leisure Partner

10/10

Exceptional

25 Aug 2025

maria

Jose & Maria

Cleaner Best Western I have seen. Hospitality is a 10+ excellent
Adina at the bar restaurant and Paola at the front desk were supper attentive, and made our stay more pleasant to our needs and ver informative.

Partner

10/10

Exceptional

25 Aug 2025

Yvonne

Excellent staff, top notch service and immaculate room! Will definitely be back

Leisure Partner

10/10

Exceptional

19 Aug 2025

Matt

Great, very clean & comfortable bed

Leisure Partner

10/10

Exceptional

16 Aug 2025

Jaclyn

Conventionally located near Rome's Termini Station worth two Metro stops in the area and plenty of dining and gelato options working walking distance.

Leisure Family_with_children

10/10

Exceptional

15 Aug 2025

vikash

Very clean plus near the train station.

10/10

Exceptional

12 Aug 2025

Margaret

As a solo female traveler, I was concerned about walking around the Rome termini station late at night. Then it is a convenient location if you would like to be close to the train station. Staffs were friendly and respectful: . Marco was especially attentive and helpful. A good solid hotel!

Leisure Self

10/10

Exceptional

11 Aug 2025

Anjana

Rooms were clean and comfortable.

Leisure Family

10/10

Exceptional

07 Aug 2025

Holly

The property was clean and the staff was very hospitable.

Leisure Family

10/10

Exceptional

01 Aug 2025

Luigi

Excellent location, just steps from Termini station. Very clean, well run hotel, very friendly and professional staff, excellent temperature in the room and absolutely fantastic water pressure. Highly recommend 👍

Leisure Self

8/10

Excellent

28 Jul 2025

paul

The hotel was good, the location was excellent. I didn’t like that staff verbally asked for a tip when paying for the city tax.

10/10

Exceptional

20 Jul 2025

Joseph

.

Leisure Family

10/10

Exceptional

20 Jul 2025

Julian

The staff are very friendly and helpful.

Leisure Partner

10/10

Exceptional

12 Jul 2025

Yinalí

I loved the breakfast buffet, near things we needed to get to. Room just wasn’t cold enough.

Leisure Family

10/10

Exceptional

12 Jul 2025

Colleen

The staff were extremely helpful and friendly. My family arrived bout 5 hours before check-in and the staff, especially Adam, worked exceptionally hard to get our rooms ready so we only waited 1 hour.

The location is perfect for sightseeing. All the major monuments and attractions were walking distance.

Leisure Family

8/10

Excellent

10 Jul 2025

jongmyong

다 괜찮은데 조식이 좀 떨어지고, 체크아웃하는데 사비스차지를 24유료 요구해서 당황했다. 물론 취소하기는 했지만 호텔에서 추가적으로 서비스 요금을 요구해서 당황스럽다

Friends_and_family Family

10/10

Exceptional

08 Jul 2025

Theresa Twumwaah

A few minutes from Termini station makes it a great location for travelling around Rome easily. The hotel is very clean and the staff are friendly and helpful. We have a very enjoyable stay and would highly recommend.

Leisure Partner

10/10

Exceptional

06 Jul 2025

Bellany

The staff were very helpful and responsive to any requests me or my family had. The rooms were clean and comfortable. The hotel is close to the termini which in itself is great. The tour buses park right outside the hotel and we were able to do a hop on hop off tour. The hotel booked our transfer to the airport on departure.

Leisure Family_with_children

10/10

Exceptional

06 Jul 2025

Stacey

Adam at the front desk was fantastic! Service from everyone was top notch.,

Partner

10/10

Exceptional

04 Jul 2025

simone

Professional and pleasant reception.

Leisure

10/10

Exceptional

29 Jun 2025

Brian

Close to the Termini so easily accessible transportation and lunch options. The hotel restaurant is excellent. Staff is very helpful, especially Patrizia, Federica, Natalia and Adam among others. We’ve stayed here before and will stay again!!

Leisure Friends

8/10

Excellent

28 Jun 2025

Stephanie

We stayed at the property for one night before our flight back home the next day. It was convenient — across street from Train station - so we did not have to bother with a taxi or local train. We enjoyed a nice meal at a restaurant nearby, had a terrific nights sleep on the very clean and comfortable bed (it was also very quiet), and we’re on our way home the next day. Terrific for this purpose.

Leisure Family

8/10

Excellent

27 Jun 2025

Brenda

very good location

Leisure Friends

10/10

Exceptional

14 Jun 2025

James

Very close to the terminal.

Leisure Friends

8/10

Excellent

13 Jun 2025

BERNARDINO P

Overall good!

Overall the stay experience was good, but there are two problems that need to be fixed:
1) Air Conditioner was not in good condition.
2) The washing basin and the faucet design were not fit us, because when we were washing, the water splashed down.

Friends_and_family Family

10/10

Exceptional

09 Jun 2025

Maria

Great location. Close to train station and an easy walk to many historical sites.

Leisure Partner

6/10

Pleasant

06 Jun 2025

Seiji

A room I booked was supposed to be a city view, but it turned out to be no city view, just other rooms' windows. The room was clean and spacious, but hard to use. It was not worth the money.

Leisure Self

2/10

Poor

06 Jun 2025

Tien-Shih

We stayed at the hotel for about five days. On our checkout date, we discovered a bed bug in our room and immediately reported it to the front desk staff. When their staff came to investigate, we felt that they initially tried to deny it was a bed bug, suggesting instead that it could be a “bad bug” that flew in during housekeeping. However, after further and more serious discussion, they ultimately admitted that it was indeed a bed bug. We also took a picture of the bug. Unfortunately, they did not offer any meaningful solution to address our concern about possibly bringing these highly contagious insects home with us.

Since we had an international flight to catch, we left the hotel and were promised that their management team would conduct a formal investigation and get back to us the next day. After we arrived home, however, we did not receive any follow-up email from the hotel until we reached out ourselves. Even then, they merely tried to downplay the issue, saying that insects might enter hotels through guests’ luggage and that it is an unavoidable risk for travelers.

For a hotel that charges nearly $400 per night, it is extremely disappointing to receive such a response. I am certain that I will not stay at a BW hotel again.

Business_and_leisure Family

10/10

Exceptional

05 Jun 2025

Sameera Khatoon

Clean, peaceful and safe. Extremely accessible and connected via bus and train. Even a walk of 20-30 minutes did not bother me or my teenagers.

Business_and_leisure Family

10/10

Exceptional

04 Jun 2025

Verified traveler

I recommend the hotel, close to everything.

The staff at the front desk were friendly and very helpful. The rooms were clean and large. The hotel is very close to Roma Termini and many restaurants in the area. Free Wi-Fi.

Friends_and_family Family

10/10

Exceptional

02 Jun 2025

Andrada Cristina

very good, clean, professional

10/10

Exceptional

01 Jun 2025

Crystal

Great staff and accommodations that’s close to Termini

Leisure Self

10/10

Exceptional

31 May 2025

William

It was close to rail station, check in went quick with friendly desk person, comfortable clean room. Hop on hop off bus stop right in front of hotel

Leisure Partner

8/10

Excellent

29 May 2025

Julie

Loved the breakfast buffet, freshly squeezed orange juice and bartista coffee service.

Leisure

10/10

Exceptional

23 May 2025

Kerry

Easy location from Termini Train Station with suitcases, great location for Trevi Fountain and easy access to Hop on Hop off Bus. Staff friendly and helpful, family room spacious, would recommend

Leisure Family

10/10

Exceptional

17 May 2025

Fabiana

Hotel staff was friendly and helpful, and the location is very convenient!

Leisure Friends

10/10

Exceptional

15 May 2025

Sean

Its conveniently located close to the train station making it really easy to use the trains and subway station. Shops and restaurants are all around so you're always 5 minutes away from where you want to be.

Leisure Partner

4/10

Poor

15 May 2025

Guoping

It is not worth 450+ euros per night stay. I don’t know what the premier means. There is very limited selection for breakfast.

Leisure Partner

6/10

Pleasant

13 May 2025

Yvonne

Good location

10/10

Exceptional

08 May 2025

Kenneth

Excellent staff and bedrooms. Quiet rooms with nice showers and amenities.

Leisure Family

10/10

Exceptional

08 May 2025

Edward

Superb location, clean, tidy, friendly staff. Perfect stay.

Leisure Family

10/10

Exceptional

08 May 2025

Susan

Nice hotel!

Leisure Family

10/10

Exceptional

06 May 2025

margaret

We loved the location and the wonderful hospitality from the hotel staff. Everyone was very attentive and made our first trip to Rome less stressful. I would highly recipe d this hotel and if we return to Rome this would be a go to hotel

Partner

8/10

Excellent

05 May 2025

Nathan

Bacon at breakfast was awful. Only criticism

Leisure Self

8/10

Excellent

30 Apr 2025

MARY

This hotel is a great one-night option, especially when arriving in Rome by train and departing the following day from the airport. (Or vice versa.) The hotel is located only steps from Rome Termini. The rooms are small but well-appointed and clean. The bar/restaurant is convenient, and while the food is just so-so, it is a good option for tired travelers. It is reasonably priced, safe, and convenient!

Leisure Friends

10/10

Exceptional

25 Apr 2025

Jemma

Great location for termini, safe hotel, clean and great service

Leisure Family

6/10

Pleasant

22 Apr 2025

Sanghui

Oo

Leisure Family

8/10

Excellent

22 Apr 2025

Xueying

the staff were very friendly

Leisure Family

8/10

Excellent

16 Apr 2025

Varah

This hotel is good. It’s easy to go to the bus and train station. The staff is good and the morning buffet is good. However the fridge isn’t cold and the staff forgot to refill the soap, shower cap and the facial tissue. Will come back again.

Business_and_leisure Family

10/10

Exceptional

15 Apr 2025

Laura

This is a great property and very convenient for American travelers. The breakfast is solid for a chain hotel, and a big bonus—it has air conditioning! The atmosphere is quiet and relaxing. While it’s not located in the heart of historic Rome, it’s just a short taxi ride away and directly across the street from Termini Station and the metro, making it easy to get around. The staff were fantastic—friendly, welcoming, and always helpful.

Leisure Family

10/10

Exceptional

08 Apr 2025

Manuel

Great hotel next to Termini

Hotel was great, the staff was extremely helpful and nice. They were always attentive. Right next to Termini a 25 min walk to Patheon 20 min walk to Trevi fountain. Subway is a 7 minute walk.

Friends_and_family Family