Name: Gardaland Hotel
Address: Via Palù, 1, Castelnuovo Del Garda Vr, I-37014, IT

4/10

Poor

25 May 2026

Wenda

The room was clean and comfortable.
However, the swimming pool was not open all day and as we were there for one night that was very disappointing . Especially as no mention of this was made at reception the morning as we checked in.
The children's playgrounds (3) were also very basic and not much for a 4 year to do when the pool was closed!

Family_with_children

4/10

Poor

05 Apr 2026

Issac

No a.c , very poor shower

10/10

Exceptional

09 Oct 2025

Liam

Fantastic hotel with lots of parking and even has a free shuttle bus to the Gardaland theme park. Room was very clean and recently refurbished/decorated. Room also had a balcony which we were not expecting. Only issues i found was the doors and walls are not very well sound proofed so if you visit when kids are off school then the is lots of noise in the evening and morning from other rooms and the other issue was the hair dryer was not working.

Leisure Partner

10/10

Exceptional

24 Sep 2025

Roi

Great experience,
Great location,
Room looks much better from pictures,
Hotel renovated all rooms.

Leisure Family

10/10

Exceptional

22 Sep 2025

Anna

Very ki

Friends_and_family Family

6/10

Pleasant

01 Sep 2025

Jake

Parking was free and was safe. Food is terribly expensive for basic food choices. Not very friendly either, for a kids hotel it seems like they hate kids and people.

Family_with_children

10/10

Exceptional

13 Jul 2025

Ruisheng

Unable to scan passport, have to enter all my personal information on the check in pad, but hotel is beautiful and comfortable.

Leisure Partner

10/10

Exceptional

22 Aug 2024

Damiano

All was perfect! Thank you!!!
Hotel and Staff are amazing!!!

Leisure Family_with_children

6/10

Pleasant

24 Jul 2024

David

Ok 3*, not a 4*

This was an ok hotel. It didn’t feel 4*. Odd outdated rules on swimming caps with their extortionate charge to purchase them felt quite mean. Kids entertainment was decent. We’ll set up for access to Gardaland parks

Friends_and_family Family

6/10

Pleasant

15 Jun 2024

maria

I love the rooms , I didn’t like bugs to many flying everywhere

Leisure Family

10/10

Exceptional

09 May 2024

Antonio

Good location

6/10

Pleasant

21 Aug 2023

Eyal

near the Gardaland ,every thing expensive there

Leisure Family

10/10

Exceptional

19 Jul 2023

Christopher

Great place to stay to enjoy the park and take day trips to Verona and Venice. We had fun everyone was nice!

Leisure Family_with_children

10/10

Exceptional

01 May 2023

linda

Amazing food quality and service

I want to call out the food quality and taste. The buffet variety was incredible and the food prepared with high quality, fresh ingredients. I really enjoyed my stay.
The only issue was the cold temperature in the room. The reception provided us with a heater and that greatly helped to make our stay more comfortable.

Friends_and_family Family

10/10

Exceptional

27 Aug 2022

Yaniv

The room was very spacious and clean.
The staff was kind and helpful.
There is a shuttle from the resort to gardaland park which is great!
Extra payment was requested for pool towels which is not reasonable.

Leisure Family

10/10

Exceptional

16 Aug 2022

Rajmonda

everything was very good but to be a 4 star hotel there should be conditioner and a better hair dryer. cheaper hotels have better quality hair dryers and conditioners on the room , but beside that everything was very very good

Leisure Family_with_children

10/10

Exceptional

15 Aug 2022

Ali

Fantastic

10/10

Exceptional

13 Aug 2022

Sanja

Everything was great. It would be good to put more information nearby the road about the position of hotels.

Leisure Family_with_children

10/10

Exceptional

04 Aug 2022

Sarah

Was nice. Even had activities throughout the day hosted by the hotel.

Leisure Family_with_children

10/10

Exceptional

10 Jul 2022

Joshua

June 30th - July 11th 2022

Our stay wasn’t the usual most would book here for.

We wanted to explore around Garda as well as use the theme park for our 4 year old.

We stayed for 8 nights using the theme park for 3 of these days.

The hotel was a great base, the room spacious and very clean. We had a ground floor room with table and chairs outside which was ideal for nighttime when our child was asleep to have a drink and relax without waking him.

The pool area is again very clean and great for the children. With a small bar serving food and drinks throughout the day. The sun beds plentiful and very good with sun shades above the head area. Busy time 4-7pm but it was never busy enough to enjoy thoroughly.

The only downfall was the mandatory use of swimming hats which we didn’t have to use anywhere else. And are €5 a pop of you don’t have one.

We only used the on site restaurant once as we are not big buffet fans, and we where able to eat out locally every night for the same or cheaper. If you are driving there are some fantastic restaurants within 10 minutes where a family of 3 can eat and drink plenty for €60-€80.

Overall we would recommend the hotel. It’s in a great location, the hotel is very clean and spacious and the theme parks great fun.

Plenty to do close by with Movieland, caneva water park and of course the lake.

A good 4 star facility with plenty of fun for all the family

Leisure Family_with_children

4/10

Poor

29 Jun 2022

Sirbu

People smoking everywhere vs hotel for kids and family
Bugs in room and unexpected fees

Family_with_children

8/10

Excellent

18 Aug 2021

Roudha

Gardaland

The hotel is good the outdoors area are nice but the only thing was bad is the air conditioning in the rooms are very hot and the weather in summer is hot in garda

Friends_and_family Family

6/10

Pleasant

05 Aug 2021

Verified traveler

At the bar stuff was not really friendly. At check in I let them know I had a small dog and I paid in advance the hotel room but at check out they told me I didn’t pay for my dog so I owe with 50!! euro for one night for a 1 kg dog. It’s incredible ridiculous! Breakfast was poor and at pool they are rude and if you don’t bring a headcap for the open pool they make you to buy me for 6 euro /person. The feeling at this hotel is that they go only for the money but in exchange no kindness at all not even if you tip…

Business_and_leisure Pet

10/10

Exceptional

31 Jul 2021

Ilya

Tips on rooms and breakfast

Tips & Review:
Very clean, although the eldest of three (Adventure and Magic).
Theme rooms (Peppa pig and Princess Castle) are very nice and have 2 queen beds, which is good if you stay with kids in one room. Normal rooms usually have a king bed. Though theme rooms are only a little bigger than normal rooms. Magic and Adventure hotels have much bigger rooms.

Breakfast is very basic, with long queues. I would skip next time.

Friends_and_family Family

4/10

Poor

19 Sep 2019

Verified traveler

The resort was quite a way from the town, with no shops or public transport nearby. So if you didn't want the food or drink they offered it was a taxi ride into town.
Also they closed the swimming pools the day after we arrived, but didn't tell us at check in.

Leisure Partner

8/10

Excellent

18 Aug 2019

Verified traveler

The cleaners were very good. Rooms nicer than expected.

Leisure Family

6/10

Pleasant

14 Aug 2019

MrsW

Pleasing: Very polite and friendly staff in the gourmet dining room and there was a wide variety of well-cooked and healthy food options for the guests in main restaurant as well. My child has allergies and ate heartily every day there. Great to have dedicated shuttles to the parks
A few amusement options for kids onsite.
Disappointing: The slowest check in and out service we have ever experienced in all my years of travel worldwide. We could have travelled back to London and returned and still have been in the same queue position. Pool closed - no warning about this. Ventilation in bedroom terrible and we slept very badly. Asked for a second pillow and was told by cleaning staff that I would have to pay to get one, despite being told otherwise by reception. Had to ask repeatedly for it until one was finally brought up.

Leisure Family

2/10

Poor

29 Jul 2019

Verified traveler

Don't buy Tickets at The Hotel !!!!!

We bought at the hotel the Gardaland Park and SEA LIFE Aquarium combined tickets. and pay extra 90 euros to Gardaland Park express tickets , the DIDN'T tell us that this is a consecutive tickets and valid on A specific day
when we went to gardaland park on another day the tickets where invalid and we needed to add more money to enter , and the express tickets where no good to that day .
at the hotel they said that is my problem and didn't want to return us the money .
SO DON'T BUY FROM THEM , only at the site!!!

The WIFI at the rooms very slow
This hotel is for children under the age of 8 , older children have nothing to do there .

Family

6/10

Pleasant

19 Jul 2019

alex

Nice but lacking

The hotel overall is nice, clean and in a good location to gardaland and 10 mins from the lake and the train, I had a lack of amenities and thought that seating areas might be nice since the third floor which we we are staying didn't had a balcony. Regarding the pool we were dissapointed this is the only hotel that require a pool hat, I don't think there should be such restriction on a vacation and if so supply hats don't force to buy them.

Family

8/10

Excellent

13 Jul 2019

Carolanne

Nice hotel to relax after Gardaland

This is a nice hotel to stay in after a busy day in Gardaland. The rooms are clean and comfortable. There is good children's entertainment.
When we were there the pool area was very busy

Friends_and_family Family

6/10

Pleasant

17 May 2019

Verified traveler

To less animations in the hotel, just few simple and very short shows

Leisure Family

10/10

Exceptional

23 Apr 2019

Joanne

Brilliant hotel

Absolutely loved the Gardaland Hotel. Beautiful hotel with friendly, helpful staff and close to Gardaland. Lake Garda is an amazing place to holiday and staying in Gardaland hotel was the icing on the cake!

Family

10/10

Exceptional

21 Dec 2018

Verified traveler

Wonderful hotel full of fun for kids my wee boy just loves it and especially magical at Christmas will definitely be back at Christmas next year

6/10

Pleasant

15 Oct 2018

L

Too money making oriented hotel. Poor attention to guest. Low food quality.

10/10

Exceptional

29 Sep 2018

EkanaKoka

Great overall!
Friendly staff. Wonderful room. Clean and nice.

4/10

Poor

29 Sep 2018

Verified traveler

Double check on hotel website regarding services

Our experience was not good. The place is great and food is good but we didn't have a pool so there wasn't really any attraction for the kids. It was pointed out that on their website it indicated that the pool is closed on off season but it wasn't only any site such as Hotels.com. If we would have known we wouldn't have paid so much money for no attraction in the hotel.

Family

10/10

Exceptional

31 Aug 2018

ionut

Very good conditions, good food, very clean hotel but very disapointed about staff because most of them don' t know or refuse to speak english so was very hard to comunicate!!! Shame on you for a 4 star hotel!!! Overall was ok!!!

8/10

Excellent

25 Aug 2018

Steve

Ideal hotel for access to Gardaland

On arrival reception staff were very pleasant and could converse in multiple languages. Checked in quickly and were directed to our room. Access was good with stairs in the main building, a ramp out the front or a lift also in the main building. Our room was in another building on the second floor also with stair and lift access. Room was clean and well presented with a complimentary bottle of water in the room. We asked for extra pillows and they arrived within 20 minutes.

8/10

Excellent

19 Aug 2018

Anthony

Family Holiday

This was a lovely and fun hotel. Staff were excellent during our stay and room was cleaned to a very high standard each day. Food at the buffet Wonder restaurant was good. Breakfast was busy and frantic. Would stay again

10/10

Exceptional

19 Aug 2018

david

המלון במקום מעולה היחס והשירות מצוינים חדרים נקיים ומסודרים
המיטה זוגית אינה נוחה לשינה והקליטת אינטרנט חלשה מאוד

Family

6/10

Pleasant

18 Aug 2018

Hamad

The receptionist her name ireka was so friendly, the bed is uncomfortable and cause back pain!

8/10

Excellent

05 Aug 2018

Verified traveler

Nice hotel but small room

Overall nice hotel and good service. The room that we recieved for 4 persons was very small and the TV was a joke 15-17\" .

Family

4/10

Poor

05 Aug 2018

Derek

Misleading info. Atmosphere is not great.

The rooms were fine and it's clean and tidy. Shower was good. TV was very small though.

Hotel information states access is available to the waterpark for £5 but the hotel don't even know what this is? They suggest it might be the Sealife which can be £5 but only if you pay for Gardaland at £31?

Also - breakfast is £15 for adults not £10 as stated. It's a little far from anywhere to walk to get breakfast somewhere else.

Prices for everything very high - £10 for £5 each.

Family

8/10

Excellent

30 Jul 2018

Frank

Clean comfortable but a bit lacking in atmosphere

Hotel is very comfortable with a great swimming pool. Food is pretty average, but very friendly staff. Very family orientated. Nice bar but no atmosphere, was empty on the few occasions we went, in fact the hotel in general lacked a bit of atmosphere during our stay. Close to gardaland and not too far to the local towns but a bit too far to walk

Family

10/10

Exceptional

30 Jul 2018

Verified traveler

Nice hotel lots to do the pool area is very nice !

10/10

Exceptional

25 Jun 2018

NemmyGal

Pink ..... very pink!

Beautiful, friendly 4 star hotel, ideal if you want to explore Gardaland, Verona and Lake Garda. Has a very Disney 'Pink Hotel' feel to it and is set in pretty grounds about 5 minute drive/free shuttle bus from the theme park. I'd highly recommend that you hire a car from the airport if you're staying here, as there aren't very many restaurants or any shops within walking distance of the hotel (La Pampa is the only close restaurant - about a 10 minute walk away). The food offerings in the hotel aren't that great - the evening and breakfast 'wonder' buffets and al a Carte dinner dining in Matka are best avoided, as they're expensive and not that great quality. A good bottle of wine will set you back €100 in Matka! However, the premium Al a Carte breakfast (€18 pp payable at the hotel) in Matka is fantastic value and I'd highly recommend it over the standard €10 op breakfast buffet. Also the food in Gardaland is excellent with great choice and lots of healthy options too, so no need to eat at the hotel really. The pool area is gorgeous with free sunbeds and you can hire towels for €1 plus a refundable €5 deposit at the pool bar. Note that swimming hats are compulsory for all swimmers, but can be bought there.
Overall a fabulous top quality hotel that I'd defo return to as a base for Lake Garda and Gardaland, but I'd defo dine in the evenings elsewhere.

8/10

Excellent

20 Jun 2018

tal

Good

Accssability with the car to the room swiming pool very cold

Family

10/10

Exceptional

18 May 2018

Igli

Recommended

The place is magical and perfect for family, its highly recommened

Family

10/10

Exceptional

16 Sep 2017

Verified traveler

The place is magical and perfect for family, its highly recommened

Family

8/10

Excellent

06 Sep 2017

Verified traveler

nice place and i will visit again also will till my friends about my experience and love the activity there

10/10

Exceptional

18 Jul 2017

Elispeth

Great hotel for families

We have just returned from 8 days staying at this hotel with our 2 year old and 10 year old. I would highly recommend it for kids, it is similar for me to staying at Alton towers in the Uk, so if you and your family like that sort of holiday then this would be for you.

The food is all ok, nothing very fancy and probably a bit pricey for what it is but had the usual chips and fish fingers for kids. The staff were all great, very polite and helpful and the children's entertainers were really good in the evening.

The setting itself is nice though you would need a car if you want to get about in the area really.

We decided rather than pay for the pricey breakfast just to get cereal and milk at the supermarket that's 5 mins away and have that in the morning. There's a fridge in the room but no kettle etc but you can plug in a travel one if you want to.

Room was lovely, clean and a good size (family quadruple) no problems there at all, very impressed.

The pool area was also good with a little pool for the toddlers that our 2 year old loved.

Overall a very happy and welcoming atmosphere. Would recommend definitely.

We also really enjoyed Gardaland itself and the aquarium nearby

8/10

Excellent

16 May 2017

Kathy

Pool closed

The staff were friendly and helpful. The room was clean but there was no seating area or chairs on the balcony. The most disappointing thing was the pool was closed which was totally unexpected. When I booked the gardaland website stated the blue lagoon was available from May. When we arrived we were initially told the pool was closed but would be open on 18th May. Then we were informed the pool would not be open until 20th May. I requested to speak to the manager but the manager sent us a printed page from the Internet which did not state a date but the receptionist told us it was on the hotel website. When I checked the website was down but I was later able to see the entry that the pool would be open on 20th. This was certainly not clear when I made the booking. I was very surprised the manager did not speak to us and am happy to say this abysmal customer service is not reflected by the rest of the staff.

Partner

8/10

Excellent

15 Apr 2017

Madmaxy

Very handy for Gardaland Park

We stayed for 2 nights as a treat for my son before moving on to a campsite. We had a classic ground floor room which was clean and comfortable although quite small. Would have preferred a higher floor room with a balcony for a better view. Breakfast was quite chaotic on first morning but by the second morning we had got the hang of it. Used the free shuttle bus. It is only a few minutes drive but if taking your own car you could sit for ages trying to get in and out of the park. There is entertainment for kids in the evening but all in Italian, unless this changes in high season

4/10

Poor

28 Sep 2016

GL

a scam about facilities

altough it wasnt written they charged 15 euro for a baby crib each night, so take this amount in the total.
also, the pool was closed and the aircondition systems only works when they decide its ok.
in the bathroom instead of soap and shampo they put water with color.

Family

8/10

Excellent

06 Sep 2016

Caroline

there was a door between our room and the room beside us. Could hear everything that the people in the adjoining room were saying didn't like that as very noisy in the morning and evening as I had small kids who were tired after a long day and were kept awake by noise in the room next door.

Family

8/10

Excellent

04 Sep 2016

isaac

5 star Hotel with 3 Star Management

stayed with a family of 11 for more than a week…
Breakfast is a mess
No Toiletry at all
No Hot water catle in the room
Cut cut cut cost at all levels

10/10

Exceptional

29 Aug 2016

tova

Child friendly and magical

Loved it! All was good apart from the food which was very poor. The kids loved the pool.

10/10

Exceptional

21 Aug 2016

Dory

Good hotel for Gardaland

We enjoyed our stay. Check in was efficient. There is a free shuttle bus to the theme park itself. The hotel was busy, but restaurant staff worked hard to get tables cleared and people seated quickly. Breakfast was a bit manic with lots of adults and children milling around, but was fine with a good choice. By its nature this hotel caters for lots of children and does it well- if you go there you have to accept this yourself!

8/10

Excellent

15 Aug 2016

John paul

rooms very clean and great outside pool area

we visited for four days and found it very clean with a great outside pool area for relaxing.we had a hired car which is a must for traveling to nearby town.Not a lot of other activities in the hotel and food and drink is expensive.overall a great location for a few days.

Family

10/10

Exceptional

20 Jul 2016

Alan

Excellent family hotel

Had a fantastic stay here with my wife and kids (6 & 8). Exceptionally clean hotel, friendly staff and very good facilities. Gardaland theme park was a fun day out - not the same character recognition as Disney but great rides and minimal queues. I'd steer clear of the sea life centre as it is fairly small. All in all an excellent family break.

Family

6/10

Pleasant

02 Jul 2016

John

Nice hotel close to Park but well overvalued.

Hotel is close to Park and that is the only one advantage. It despertly needs renovation. General good looking impression in start was depressed by fact that they force you to buy swiming cap for pool as required, then rent fee for towel plus deposit. Deposit is refundable but not rent fee and cap cost.
Breakfast is very poor for price and selection is minimal.
Dinner is extremely expensive, offer is good but only one person serve around swedish table and all plates are emptied foo fast but that person simple have no time to refill quickly and in fact if you didn't come on dinner start time you may find many empty plates and wait for 15 min. till refilled.
They have show for children after dinner, but perform it on the dirty floor (!) near the restaurant entrance and hotel in the same has 4 unused conference rooms!
Reception staff is kind but slow and servants of the rooms are all immigrants who makes you to feel unsafe.
In general - overvalued hotel and we won't recommend to anyone. Many better places around to stay and eat.

Family

10/10

Exceptional

06 Apr 2016

Verified traveler

Very pleasant

Family

10/10

Exceptional

12 Dec 2015

ATINIMUL

The best

Super

Family

6/10

Pleasant

10 Oct 2015

Gil

Average hotel

Good location for gardaland,breakfast not so good!!

Family

10/10

Exceptional

16 Sep 2015

Robert

Amazing hotel

excellent hotel with plenty of free parking. A free shuttle service to the theme park. This was a great one night stay. Internet worked well and also room had a bath which was good as a lot of hotels we have found only have showers. If visiting theme park I would stay here again.

Partner

8/10

Excellent

12 Aug 2015

Dory

Gardaland hotel

Good hotel if you want to go to Gardaland. Staff are very friendly and helpful. Breakfast and evening buffet are good. Shuttle bus to theme park takes 5 minutes, but only goes every 30 minutes. Standing room only at opening times, but fine at other times of day. Why 4 stars and not 5? Rack rate is way overpriced, as is a la carte restaurant. Rooms are very good, but not luxury. Fine if you can get an acceptable room rate.

6/10

Pleasant

11 Aug 2015

John

The Gardaland Resort Hotel, it just wants your mon

Great start that went quickly downhill the following morning.
The room was clean and comfortable but basic. An empty fridge was useful however the lack of a kettle for boiling water for baby milk was not (there are no tea or coffee items provided).
When we went for breakfast on the first morning I was glad I asked how much it was and the fact the waiter corrected me when I replied that €30 for the four of us seemed steep (that was just for me he said, +€30 for my wife + €14 for my 4 year old son) =€74 for breakfast!!! How's about NO THANK YOU! (Not for the 7 days either, just the one!)
Good points are the pool and staff, the pool was not too packed when we were there.
Food at the pool bar/snack shop was overpriced again but not as badly as either of the two main restaurants. Needless to say we only ate at the pool once (not worth the money) and never in the hotel.
The kiddies party held every evening by the hotel was good though however again, if you wanted your kids name read our at the end to receive some small gifts and a picture, that'll cost you €20min.
All in the hotel and grounds are excellent however it has placed itself in neverneverland with its food prices. Even if its foodprices had been half the price they were they would still have been expensive.
I would not stay at this hotel again due to its location and costs once there. A captive audience is all it has!

Family

10/10

Exceptional

23 Jul 2015

Verified traveler

great hotel defo worth a stay

brilliant place to stay to visit gardaland, this hotel is a must it gave us access to the express entry which was a bonus.

Family

6/10

Pleasant

16 Jul 2015

Verified traveler

Nice hotel close to park

Was underwhelmed, hotel looked amazing but was basic. No perks with staying in hotel and going to park except bus, however there is also a bus that goes from local towns. Food was apalling and over priced. I would go back to Garda and park but not stay in hotel

8/10

Excellent

10 Jul 2015

Rosaura

Wonderful place

Wonderful family vacation! The shuttle service provided by hotel made it easy to get from the train station to hotel and then to gardaland park!

Family

8/10

Excellent

09 Jul 2015

Verified traveler

Good place to stay. Quality rooms.

Pleasantly surprised at the quality of this hotel.

Family

8/10

Excellent

08 Jul 2015

Alberto

Hotel is OK could make improvements

The hotel could make some improvements: don't charge for the towels at the swimming pool. Lower prices of the restaurant. Have the shuttle bus drop the people in front of the hotel rather than the entrance of the resort.

10/10

Exceptional

11 Apr 2015

Jessica

Already planning on coming back!

Went with another family with small children. We requested to be near each other when booking, but were on opposite sides of the resort. Our rooms were very spacious and I loved that it had a bathtub, which is not the norm in Italy. The hotel was a 2 minute drive from Gardaland and the Aquarium and offered a free shuttle. The shuttle however was very crowded so we opted to drive and pay for parking instead of waiting for the next shuttle. Breakfast was pricey, and only so-so. All in all my kids had a great time, and we are already planning another trip back for this fall!

Family

6/10

Pleasant

28 Sep 2014

Jimmy The Stallion

basic hotel

Food wasn't that good and it was too pricy at a la carte

Family

10/10

Exceptional

04 Aug 2014

Verified traveler

Gardaland Hitel

Fantastic staff. V clean . Lovely pool. Couldn't ask for anything more.

6/10

Pleasant

14 Jul 2026

Thomas

Gegen das Hotel ist an sich nichts einzuwenden, aber:
-der hoteleigene Parkplatz ist kostenpflichtig! Selbst nach Rückfrage an der Rezeption bzgl. des Einfahrtstickets, erhielten wir keine Information hierzu. Ein netter Security Mitarbeiter bei der Einfahrt hat uns dann das 3 Tagesticket um 12 Euro empfohlen, da man sonst für jede Ausfahrt aus dem Parkplatz 4 Euro zahlen muss
-Kein kinderfreundliches Pool: man darf nur mit Badehaube schwimmen (Kosten 7,50 an der Poolbar), man darf nicht ins Wasser springen, man darf nicht Ballspielen und kinder unter 8 Jahren müssen eine Schwimmweste tragen, egal ob sie schwimmen können oder nicht!

Family_with_children

8/10

Excellent

12 Jul 2026

Kristian

Pænt og rent, men lidt slidt

Friends_and_family Family

10/10

Exceptional

11 Jul 2026

Aja

God værelse

8/10

Excellent

05 Jul 2026

Layla

La struttura è bella il personale tutto molto attento e gentile la colazione discreta ma abbondante, una nota negativa è il parcheggio dell’albergo a pagamento tra l’altro non comunicato alla prenotazione. Premetto che gli anni passati era gratuito e non trovo corretto che dopo aver pagato la stanza il parco e la colazione uno debba pagare anche 12 euro di parcheggio.

Family_with_children

8/10

Excellent

29 Jun 2026

Mariana

Para um Resort são vários pontos a melhorar, O quarto poderia ter um varal no banheiro para secar as roupas.
Na diária já deveria estar incluso o preço do café da manhã, já que o resort é longe de tudo, não tendo nenhuma opção que não fosse ali, o café tem de EUR20,00 e em outro restaurante EUR36,00.
Agora o auge foi o uso obrigatório de toca na piscina que é vendida no hotel EUR7,50.
E a toalha da piscina custava EUR2,50 por dia.
Tudo isso deveria estar incluso na diária e assim trazer maior comodidade aos hóspedes.
Se for para ir nos parques e ficar descansando eu recomendo pq realmente é muito lindo, agora para ir conhecer a cidade, ficar perto dos bares, restaurantes pontos turistico e do lago eu não recomendo.

Friends_and_family Family

10/10

Exceptional

07 Jun 2026

Eros

Impecável a limpeza , tratamento dos funcionários .
Dessa vez começou a cobrar o estacionamento mas um preço justo de €12 por 72 horas , ok !

Friends_and_family Family

10/10

Exceptional

02 Jun 2026

Chiara

Albergo bello e ottimo servizio. Purtroppo da questa stagione il parcheggio è a pagamento con obbligo di pagare comunque per 72 ore una quota di 12 euro anche se si pernotta per una notte sola.

Friends_and_family Family

10/10

Exceptional

11 May 2026

NATHALIE

Notre chambre était au rez-de-chaussée avec jardin. La chambre est très propre. Le moindre détail est prévu. Charlotte pour les cheveux, savon, bouteille d’eau, offerte, petit frigo dans les chambres… le personnel est très agréable mais parle peu français. Je recommande vivement cet hôtel où je reviendrai, bien évidemment, avec grand plaisir !

Friends_and_family Friends

10/10

Exceptional

11 May 2026

Ahlem

Un hôtel propre et magnifique ! Très bon rapport qualité prix . Bravo

Friends_and_family Family

10/10

Exceptional

05 Apr 2026

Roberto

Siamo soddisfatti dell accoglienza, personale gentile cordiale e disponibile. Camere perfette

Family_with_children

10/10

Exceptional

07 Nov 2025

MARIA CHIARA

Tutto ottimo!

Partner

8/10

Excellent

23 Oct 2025

GAUDENZIO

tutto bene, ambiente meraviglioso. Gardaland Hotel è una garanzia

2/10

Poor

19 Oct 2025

Alexander

Service leider sehr schlecht. Wunschangaben und Mitteilungen/Fragen auf hotels.com werden nicht gelesen. Den Wünschen an der Reception wird nicht entsprochen, die Mitarbeiterinnen nicht freundlich. Wichtige Informationen zum Freizeitpark werden nicht gegeben. Pool war zu trotz bestem Wetter. Insgesamt enttäuschend und dafür nicht günstig.

Friends_and_family Family

10/10

Exceptional

15 Oct 2025

Erminio

Oltre le aspettative.Belb

to ottimamentevtenuti

Friends_and_family Family

10/10

Exceptional

10 Oct 2025

Rabije

Waren 2 Tage im Hotel mit einem Kleinkind.Das Hotel ist super gelegen,Parkplatz vor der Tür gehabt.Wlan hat gut funktioniert.Das Personal war auch sehr nett.Die Zimmer waren sehr schön gross.Sauberkeit war auch gut,mann könnte sich ein bisschen noch verbessern aber im ganzen war es sauber gepflegt.Für Kinder waren sehr viele Spielsachen dabei im Park und drinnen.Gardaland sehr schnell erreichbar gewesen.Einziger Minuspunkt:Cashless,nur Kartenzahlung.Fand es leider sehr Schade wenn man eher grosse Noten dabei hat.Essen im Hotel war eher teuer.Im ganzen hatten wir aber einen tollen Aufenthalt und würden auf jedenfall wiederkommen.

Leisure Family_with_children

10/10

Exceptional

09 Oct 2025

deborah

Tutto bellissimo

10/10

Exceptional

05 Oct 2025

Gianni

Tutto impeccabile

Friends_and_family Family

10/10

Exceptional

03 Oct 2025

Paolo

Una struttura magica e pronta e regalare ogni tipo di emozione

Leisure

6/10

Pleasant

28 Sep 2025

Elisabetta

Essendo un hotel 4 stelle non proprio economico è eccessivo pagare la colazione a parte ben 16€ a persona pur essendo clienti di parco e hotel

Leisure Friends

10/10

Exceptional

27 Sep 2025

Monica

Hotel bellissimo sia all'interno che all'esterno, sembra un luogo magico, da consigliare assolutamente

Friends_and_family Family

8/10

Excellent

19 Sep 2025

Gabriele

La struttura sebbene un po’ datata si presenta bene e curata. Posizione perfetta x uno stop&go con ingresso gardaland. Parcheggio ottimo con possibilità di ricaricare le auto elettriche. Ristorante tutankamon ottimo con piatti molto buoni. Da migliorare forse l’aspetto legato all’accoglienza, sia al check in che al check out è mancato del patos. Non è sufficiente saper conoscere solo le procedure, perché di qui a breve saranno sostituite da macchine…mentre il sorriso sincero no. Ad ogni modo esperienza positiva.

Leisure Family

10/10

Exceptional

18 Sep 2025

DEBORAH

Il Gardaland Hotel è sempre al Top ci vado almeno 2 volte l'anno da quando l'hanno aperto e non ho mai avuto problemi... perfetto!

Leisure Family

10/10

Exceptional

17 Sep 2025

CARLA

super experiencia

nos encanto todooo,

Friends_and_family Family

8/10

Excellent

11 Sep 2025

Jessica

Ich habe das Garland Hotel 09/2025 besucht. Es ist unmittelbarer Nähe des Garlandes. Das Personal ist Freundlich und zuvorkommend, die Zimmer schön und sauber.

Auf Grund des Zielpublikums (Familien), ist es teils laut, da so mancher Racker sicher leider nicht zu benehmen weiss und auch zu nächtlichen Zeiten gerne mal durch den Gang krakelt. Aber das weiss man ja schon vorher.

War auch schon mein zweiter Aufenthalt, kann also sein das wir wieder mal kommen.

Leisure Family

10/10

Exceptional

08 Sep 2025

Olaf

Alles super Dankeschön