Name: Portofino Island Resort & Spa
Address: Portofino Dr, 10, Pensacola Beach, 32561, US

8/10

Excellent

02 Aug 2026

robert

great time and experience there rooms where clean and very nice the view was awesome looking into the Bayside staff was great id recommend this place to anyone for a great place too stay

10/10

Exceptional

20 Jul 2026

matthew

Pool staff and location

Family_with_children

10/10

Exceptional

12 Jul 2026

William

We had a wonderful stay! The beds were firm and very comfortable, and the bathrooms were spacious. The condo was perfect for our group of three couples, and there was even a twin mattress in the master closet that worked well for our teenage daughter.

The views were absolutely breathtaking. They were especially appreciated by our older family members who weren’t able to spend time on the beach but could still enjoy the beautiful ocean scenery from the windows.

The only minor issue was that we could have used a few more towels. Fortunately, there was a washer and dryer, so it was easy to wash and reuse the towels we had.

Overall, we had a fantastic visit and would happily stay here again!

Family_with_children

2/10

Poor

03 Jul 2026

Shannon

They charged me for a room we did not stay in. Plus for room we did stay in even though I told them I only reserved 1 room

Friends_and_family Family

10/10

Exceptional

27 Jun 2026

George

Wonderful!

Family_with_children

10/10

Exceptional

25 Jun 2026

Darlene

Was our first time here and it was fabulous! Clean rooms and amazing views! Restaurants were so close and not crowded. We can’t wait to come back

Partner

10/10

Exceptional

15 Jun 2026

Anthony

Beautiful view, great amenities, short walk to the beach. We had a great time! The Blue angels never disappoint 🛫

Family_with_children

10/10

Exceptional

06 Jun 2026

Chadwick

Nice!!!!

6/10

Pleasant

04 Jun 2026

John

Room was very nice , clean as expected. We’ve stayed at this resort in the past and had a good experience. Everything was good, except the food and drinks are extremely overpriced. I would also like to add that the staff near and around the pool and bar area should work on their mannerisms, quite rude . If I’m spending almost $5000.00 for a stay at your resort, I expect to be treated like royalty. I was treated very well our previous stay , I just don’t feel like I , (we) , were treated the same as before.Just saying, not too sure if we ever return.

Family_with_children

8/10

Excellent

17 May 2026

Ebony

Relaxing property — room was outdated

Family

10/10

Exceptional

28 Apr 2026

Steve

The view from the balcony was incredible! The pool by the bay was resort level quality and had a stocked bar in addition to, two dining options. Direct easy access to the gulf side where the resort had chairs and umbrellas, pending you upgraded your package.

My only criticism would be the adventure package pricing is a bit high considering how frequently you may actually utilize it. I think a single use option should be provided such as water park for two hours, Kayaks for one hour etc. just felt for my family personally we only spent several
Hours using those amenities and it could have been more cost effective for travelers. Otherwise we thoroughly enjoyed it and would highly recommend to
Others

Family_with_children

10/10

Exceptional

12 Apr 2026

Alicia

Both the outside and inside bars are amazing. They have amazing staff that takes care of you.

Partner

10/10

Exceptional

04 Apr 2026

Anup

Great place to stay with nice view all around.

Family_with_children

8/10

Excellent

17 Mar 2026

Allison

Clean room- but only a sheet and light blanket on the bed. We don’t drink, so the bar happy hour was not important. Restaurant- food was good. Activities were awesome- packages were a great deal!

10/10

Exceptional

13 Mar 2026

Brittany

Absolutely amazing 8th floor and we could see it all excellent place. Expensive to do activities at the resort the waterpark and kayaks should be included with the stay everything else was expected to rent.

Family_with_children

10/10

Exceptional

27 Dec 2025

Diana

Clean rooms!

Leisure Family

10/10

Exceptional

12 Oct 2025

Jennifer

Staff very friendly, everything was great minus a few inconviences

Friends_and_family Family

8/10

Excellent

03 Aug 2025

Joey

Over priced food

10/10

Exceptional

28 Jul 2025

Amy

The property set the bar for a relaxing, yet engaging, vacation. The room was spacious, as we were accommodating five people.The food choices were diverse and the pool areas were laid out beautifully. The live music by the pool was such a a nice touch, and there was any activity one could want by the water. A swift walk to the beach for another adventure directly across from the hotel set the tone for a day of fun I. The sun. We will be back.

Leisure Friends

10/10

Exceptional

20 Jul 2025

Myron

Beautiful view

Leisure Friends

10/10

Exceptional

02 May 2025

Melissa

We absolutely loved our stay. The pool was great, the condo was fabulous, the communication was great, the view was beautiful, the nachos by the pool were awesome. The only downside to the entire trip was there was no breakfast options in the onsite restaurant for the weekend that we were staying. We had a great time and plan on visiting again. An added plus to our mini vacation was that circumstances were just right to request a late check and we were able to spend our Sunday in the pool before driving home later in the day for home.

Business_and_leisure Family

10/10

Exceptional

15 Apr 2025

Denise

Beautiful views! Clean and comfortable accommodation.

Leisure Family

10/10

Exceptional

09 Apr 2025

Christopher

Had a fine stay

10/10

Exceptional

08 Nov 2024

Ashley

Clean, excellent amenities, DoorDash available

Leisure Family_with_children

10/10

Exceptional

19 Oct 2024

Tina

Loved all the amenities offered at this resort. Great vacation!

Family

8/10

Excellent

30 Sep 2024

Verified traveler

Nice vacation spot

8/10

Excellent

28 Jul 2024

Jayme

We booked the deluxe condo but some things were broken in our room when we got there like the shade wouldn’t pull down to block the sun in the morning and the back door wouldn’t lock leading to the balcony which was scary for my kids. Overall though it was a nice place!

Leisure Family_with_children

10/10

Exceptional

22 Jul 2024

Antonio

The Portofino Resort is the perfect getaway on Pensacola Beach. The lifestyle center is an entire oasis. Especially out back at the pool and Coastal Bar area. The staff was friendly and very helpful and my wife and I will definitely be returning soon.

Leisure Partner

8/10

Excellent

18 Jun 2024

Kevin

Great place with very nice views and walking distance to the beach

Leisure Family

10/10

Exceptional

29 May 2024

William

Always top choice @ PCB

6/10

Pleasant

31 Mar 2024

Dalton

Expensive for what it is.

While the condo was very nice, it was quite expensive for what and where it is. I will add however that we were traveling the first of the week of a lot of spring break travel, so that surely hiked rates.

The condo and staff were no problem. I just don't know that it was entirely worth the price of admission.

Friends_and_family Family

8/10

Excellent

21 Oct 2023

Darrell

The property was nice. The rooms were clean. There was a couple light bulbs burnt out and the a/c had a small issue but otherwise was nice. The bad thing was that this property is apparently seaonsal and we were not told that some of the restuarnts were closed and that there was no where on site to have breakfast includong the continental breakfast that was also closed due to seasonal. The only option was srarbucks for a coffee and bagel. Even starbucks does not make breakfast sandwiches during the \"seasonal shutdoen\". So no breakfast all week. That should be advertised as when you go to florida you dont plan on seasonal shutdowns.

Leisure Partner

10/10

Exceptional

05 Sep 2023

BEN

Labor Day Weekend

Wonderful property with a friendly staff and gorgeous views. Wish we could have stayed longer…

Friends_and_family Family

10/10

Exceptional

27 Aug 2023

Troy

Great for the family.

Leisure Family_with_children

10/10

Exceptional

26 Jul 2023

CAROLINE

Slay property, as my daughter would say!

Perfect location, amazing room with view. It has everything you can ask for. The beaches were pristine, and their multiple pools made for a relaxing experience all around. Will be back!

Friends_and_family Family

8/10

Excellent

22 May 2023

Thomas

Staff not trained on how to check out an Expedia customer

Leisure Friends

8/10

Excellent

28 Apr 2023

Rafat

Ok first the resort very nice but I stay there for 2 days when I check in they give me the room that I book when I went there and I open the door I was surprised that somebody live inside it and there stuff there and the have someone walking inside so I told my wife let’s go I call the office and I told they that y’all give me a room that someone inside it , so they start tell me sorry I told them it’s okay stuff happened so they say thanks and if that was somebody else it happen to him he will give us a problems I say it’s okay ans they give me another room , when I went there I put stuff at the door Bc I was scared that someone open the door on us , so the Second day at 8am in the morning I was sleeping Bc I was tired the night before somebody from the office keeps calling me 3 time so I answer he was hello yes you have a red car park at #67 i told him what no I have black car and I live in building 4 and my parking #129 , I told him what’s wrong with y’all system he was sorry that I woke you up and I hangup, after a Hour at 9am I start hear that someone try open the door so I thought I was dreaming , and I hear someone keeps knocking on the door and try to open it but they can’t Bc I put stuff by the door , so I went by the door and I open it , and it was a room service lady she say oh sorry I thought no bode here they tell me that y’all left I say what no we here she say sorry and I apologize about and left, so the resort nice but I have too problem for the price I pay ,

Family_with_children

10/10

Exceptional

10 Apr 2023

tachianna

There are bugs by the pool they made it very uncomfortable and we weren’t able to enjoy the outside because the bugs were so bad. I have over 20 bites on my legs and I wasn’t refunded are accommodated for the inconvenience

Friends_and_family Family

10/10

Exceptional

07 Apr 2023

william

Beautiful property, helpful friendly staff. Rooms were pretty clean, just a few spots on rugs, scratched up tables and bathrooms needed a bit of updating. We rented a room with a queen pull out sofa, which was only a sofa, no bed, so needed a roll away bed. Property was clean, friendly staff, beautiful beaches and pools. Travel was a bit tricky, Uber XL hard to get, but given name of driver who was amazing and mostly available. Overall great experience,would definitely return.

Leisure Family

10/10

Exceptional

23 May 2022

Jennifer

The unit in which we stayed was beautifully appointed and had magnificent views. We have stayed in other units that were poorly stocked and in poor condition. It honestly is a gamble on what you're going to get. Overall the property itself is beautiful with plenty of amenities.

Leisure Family

2/10

Poor

27 Apr 2022

Thalia

Let’s just say in your brown or black be ready for some stares!

10/10

Exceptional

26 Apr 2022

Steven

Great

10/10

Exceptional

12 Mar 2022

Jennifer

Beautiful location, accommodations and extremely helpful staff!

Leisure Family

4/10

Poor

28 Feb 2022

Jessica

Housekeeping bursted in on us sleeping had the wrong information didn’t knock or anything then security came up saying we were smoking when that was before entering the property poor management

Friends_and_family Family

8/10

Excellent

04 Jan 2022

Elizabeth

The overall resort property is clean and beautiful. You cannot beat the location on the beach. The pools were clean and there were many to choose from. Everyone was friendly and happy. The ability to rent a condo to share and keep your family and friends together was perfect for us.

Leisure Family

4/10

Poor

25 Sep 2021

Jennifer

While Portofino itself is beautiful, all units are individually owned. We have stayed here several times in different units but this particular unit was in poor condition and poorly managed. It was clean, had excellent views, and excellent amenities with the resort. However, the unit lacked basic cooking utensils (which is why we chose this over a hotel so we could prepare our own meals), had electricity issues (outlets didn't work in either bathroom rendering the blow dryers useless) and was extremely loud (the unit below us was under renovation and a jack hammer was used from 8am until 5pm every. Single. Day. Which set off the fire alarm from construction dust twice prompting everyone to evacuate the building) There were also no batteries in the TV remotes, in every room so we couldn't even borrow batteries from one remote to work another. We tried to call maintenance about the issues but after 3 days we finally found our own maintenance guy, bought a hairdryer, and bought batteries. Needless to say our short vacation would've been better spent and more relaxing had we just stayed home. Again, the resort itself is amazing and other units are wonderful, just don't book THIS one unit or use this rental management company because their is no communication and basic things, like batteries in a remote, are overlooked by their cleaning and inspection teams. Hope this helps someone in the future!

Leisure Partner

8/10

Excellent

07 Sep 2021

Paula

Family Vacation

Good: Love the area and love the views both a wave side and a calm side and multiple pools to enjoy.

Bad: Two TVs did not work because missing plug and other I am guessing because of batteries. Stereo did not work because looked like power broken. Chair at table lucky caught was unscrewed because would have hurt someone.

Ugly: Mold on curtains. Fire alarm btry was going out so went off all night. No communications with maintenance or front desk after hours to fix anything or come fix come morning. Parking places were not explained 1st day so we were not parking in right spot but no one told us until last day.

Friends_and_family Family

6/10

Pleasant

07 Aug 2021

Verified traveler

Almost were okay.
One big problem was master bedroom that king bed was so uncomfortable. Mattress was not even so one person moved the other one moved center
Who like no sleeping at vacation time 😞👎

Leisure Family

8/10

Excellent

28 May 2021

Steven

Stay was nice food and service was excellent very friendly staff. Beach was wonderful. All 4 of us had messages at the spa and they were great.

Partner

8/10

Excellent

20 May 2021

Kay

Family getaway

The property units need to be updated and our unit was dirty, the bed skirt was filthy. Most of the pillows didn’t have pillow cases on them and we didn’t have any wash cloths. We called upon arrival for some pillow cases and wash cloths that after more calls were finally delivered @ 10pm that night. The property location is beautiful and the amenities were fantastic!

Friends_and_family Family

4/10

Poor

15 May 2021

Verified traveler

The views were to die for. It looked gorgeous but the condo were my family and I stayed was really out dated, was not clean and some of the electronics like the coffee make was not working.

Leisure Family

6/10

Pleasant

11 May 2021

Verified traveler

Its a beautiful property,

Leisure Partner

10/10

Exceptional

26 Apr 2021

Sherroll

Memorable vacation

Beautiful, relaxing with any and all amenities!
The only thing from making it a 10 was the frontroom and diningroom furniture was old and dated. Rest of unit was excellent!
View was exceptional from frontroom and bedrooms!

Partner

4/10

Poor

25 Apr 2021

Verified traveler

First time guests at this peoperty. My husband and i booked couples massage and didnt get a tour of the spa area. We sat in the lounge which looked like a waiting room at a dr office. The message in the cabana was great. We also booked a pedicure whcih was in a tiny closet! The 1 restaurant that was open all day was very expensive. The beds were very uncomfortable.

Leisure Partner

2/10

Poor

26 Mar 2021

Verified traveler

Dilapidated Room at Great Resort

Hotel Property was Fantastic but the room was terrible. Everything in it was malfunctioning and VERY outdated. We told front desk & they never sent anyone out to fix. After calling several times and being hung up on we walked down to get help. When asked why the issue wasn’t being fixed the staff at the counter said he wasn’t working there much longer and blew us off.

Friends_and_family Family

6/10

Pleasant

19 Mar 2021

Verified traveler

Very nice resort, however, suite furniture is bad and old. Cleanliness inside the suite was bad.

Leisure Family

8/10

Excellent

19 Mar 2021

Verified traveler

Everything you want to do is on property, for a price of course but it was a good price for a family of 6, 4 adults 2 kids. The shopping was not walking distance but if you hop into a mini car you could drive to them. Room was outdated with old furniture we thought was going to break.

Leisure Family

4/10

Poor

13 Dec 2020

HulkSmash

Nice property but. My check in was late called the front desk cause the hot water wasn’t working. Maintenance came up and the hot water heater was broken. When asked about moving or changing my room “manager had to be called” just to be downgraded to a lower smaller room. Then, going back to the front it was everybody else fault on way things are going the way they are.

Leisure Partner

4/10

Poor

20 Sep 2020

Verified traveler

Was not impressed by this property. I was There during hurricane sally and they started just leaving updates outside our door so we didn’t know anything unless we left abd I wasnt Leaving bc the weather was bad. They finally started texting updates. They texted the water was going to be turned off at 11pm one night and I immediately went to take a shower and store some water and it was already off. Many people in the actual tower were wearing masks. Very limited food options. Some of it wasn’t their fault bc of hurricane but all in all it was not impressive and expensive for what you get

Leisure Self

10/10

Exceptional

18 Sep 2020

Tanya

It was a beautiful resort with excellent amenities.

Leisure Family

8/10

Excellent

10 Jul 2020

Jeff H.

Loved the resort!

We loved the Portofino Resort location but the room we booked thru vrbo was not the room we got. Not happy about that bc the room we booked had the right number of beds. This room was not in the same tower. I wish we had been notified before walking in to the condo and realizing this was not the same room.

8/10

Excellent

06 Jul 2020

Teresa C.

Great condo but not as advertised

The pictures shown in this listing are stock photos & are not the condo you will be renting. The staff at Portifino were very kind and explained that to me. I was disappointed since I picked this listing bc it had 2 beds in the 2nd bedroom. My daughter had to sleep on the couch and there was no sleeper sofa.

We love the Portifino, but will be renting directly from them in the future.

10/10

Exceptional

27 Jun 2020

Rochelle F.

Not the condo that I reserved! I DO NOT RECOMMEND VRBO

Upon arrival I was put in a unit that was NOT the one that I reserved online. I called the front desk and was advised that I’d have to speak w/ a VRBO rep due to booking through them. There was no comparable rooms available so after traveling all day I asked front desk if there was a 3 bedroom available b/c the amount of travelers we had needed to be accommodated by 3 beds. I was given a runaround from VRBO and assigned a case number which I had to use to call back the following day in order to communicate with VRBO and the front desk. I called 3 separate times and got nothing accomplished. I’m guessing everyone is happy because they got paid and I had to dish out more than I budgeted for . Will NEVER book through VRBO ever again.

4/10

Poor

24 Jun 2020

Brandy W.

Not as advertised! Poor representation of Portofino by this owner!

I have had the pleasure of staying at Portofino Resort several times and always enjoy the beauty and cleanliness of the condos. This stay, however, was NOT as adversities. The owner displays generic advertising pictures of the room as opposed to actual pictures. After hours of online searching Portofino rooms, I chose this one because of the decor and lovely patio furniture; however was sorely disappointed upon arrival. Please see list below for details:
1. Not clean! Floors were sandy; bathroom shower was full of mildew; used ziplock bags left in kitchen drawers, curtain had something brown smeared all over it...gross!
2. Balcony columns were chewed down to the nub by a dog (assuming).
3. Balcony furniture (2 tables w/ 2 chairs each) was falling apart, 1 of the 4 chairs had to be taken away by maintenance because it was completely fallen through at the seat.
4. Ice/water function in refrigerator did not work. Maintenance had to disconnect water to the refrigerator to avoid water pouring onto the kitchen floor.
5. Shower water pressure in guest bedroom was weak due to faucet malfunction (guest had to share master bedroom shower).
6. Shower handle in master bedroom was not mounted and would fall off if not turned carefully.
7. Condo advertises sleep capacity of 7, however there were only two beds. The couch has two reclining chairs on each end which does not qualify as a proper sleep area (also not enough extra linen to accommodate this number).

I have pictures to include, however uploading on this forum is not an option. I will add them to trip advisor.

10/10

Exceptional

12 Jun 2020

Stefano

nice

Excellent, nice location, relaxing.

Friends_and_family Family

10/10

Exceptional

09 Jun 2020

Brian

Awesome experience

Partner

10/10

Exceptional

27 Mar 2020

Verified traveler

The property was beautiful me and my family will definitely go back we were in tower 1 room 802 . We didn’t know that there were no cleaning services and was not told that a fire alarm will go off once a week. We were woken up with loud alarm saying there was a fire exit now and only use stairs. We were totally panicked and had to go down a lot of stairs my mother didn’t even have shoes on and has a bad back . Many people were scared and trying to get down all these flights of stairs. It was very dangerous and could have been a bad accident

Leisure Family_with_children

10/10

Exceptional

21 Mar 2020

Linda

Beautiful condo and property! Plenty to keep us busy and the “powdered sugar” beach simply couldn’t get any better!

Leisure Family

2/10

Poor

11 Jan 2020

Verified traveler

Arrived late evening to find maintenance worker lurking inside unit, management failed to explain appropriately and were unconcerned.

10/10

Exceptional

04 Jan 2020

Jeannette

Absolutely beautiful condo, would highly recommend

Leisure Family

10/10

Exceptional

02 Jan 2020

Probal

Only downside is there are no faucets on the property to wash off the beach sand . You will end up bringing all the sand in back your room ...

Leisure Family_with_children

8/10

Excellent

03 Dec 2019

Verified traveler

We loved the view, the location relative to the ocean, the Dolphin Watching Cruise, and the staff friendliness. It would have been nice to have a thicker blanket for the hide-a-bed and to know ahead of time to bring our own beach towels.

Leisure Family

8/10

Excellent

01 Dec 2019

Steven

Thanksgiving in Pensacola Beach

Great property. Some hidden charges ie resort fee 153.00 due upon checking in. Wasn’t aware of this. Overall a beautiful property. I recommend tower 2 ocean view if your gonna spend the money might as well have the best view. Best place to eat is Peg Leg Petes. Can get on waitlist on Yelp. I advise you do it.

Partner

8/10

Excellent

24 Nov 2019

Mihail

Was very nice one

Friends_and_family Family

10/10

Exceptional

14 Oct 2019

Verified traveler

Great stay

Amazing

Partner

4/10

Poor

23 Sep 2019

Verified traveler

We love portofino. Unit 606 in tower 2 where we stayed had horrible beds that squeeked and the furniture was beat up. Not what you would expect for the money we paid. Also, the unit above us had millenials that made noise all night the first night. The staff finally got it under control. We would expect a nicer room and more peace and quiet when and if we go back. Our first night should have been refunded due to the noise and the staff's failure to stop it asap. It took 6 or 7 phone calls to security before it improved.

Friends_and_family Family_with_children

10/10

Exceptional

01 Sep 2019

Roman

Amazing place, very nice 3 bedroom condo, huge balcony, great view. 5 stars!

Leisure Friends

10/10

Exceptional

23 Aug 2019

Melanie G.

Great Place

Had a wonderful time; the place was fabulous

8/10

Excellent

14 Aug 2019

ShreveportFamil

The condo's were very nice and we enjoyed our stay! A few negatives were you had to ask a lot of questions to find out details, its not given upon check in and some we didn't figure out until the last day. Also, pools close at 10pm and we were asked to leave the pool even after it had rained all day and it was our only chance to get in the water :(

Leisure Family

4/10

Poor

12 Aug 2019

megan f.

Resort great. Unit average

Not the unit we thought we booked.

8/10

Excellent

09 Aug 2019

Verified traveler

Great beach, lovely pool options. staff was well trained. good drinks at the bar. beautiful view.

room was pretty nice, but showed wear and tear. water damage leaks on the ceiling in several places, water damaged furniture on the porch, broken blinds. messy closets.

Friends_and_family Family_with_children

10/10

Exceptional

09 Aug 2019

Verified traveler

I loved everything even the fact that all restaurants and most of thee things to do were 9 min away the view was awesome

Leisure Family_with_children

4/10

Poor

08 Aug 2019

Verified traveler

Property is in poor condition. It needs to be updated. Reviews on the condo were misleading.

Business Self

10/10

Exceptional

06 Aug 2019

Jeff W.

Satisfied

This is our first time to Pensacola. Previously did Watercolor or Seaside (over the past 10 years) but just got tired of the crowds. Portofino is an amazing and well maintained destination. Beaches are great. This unit looks over the Santa Rosa Sound and not the ocean but the views are still fantastic. This Unit has been well maintained and we found the location to be very quiet and peaceful. I would definitely stay in this Unit again.

10/10

Exceptional

05 Aug 2019

Jennie S.

I enjoyed my stay. I want to come back and stay longer.

I was looking for a place to stay for my family to enjoy some down time together. It was the perfect spot.

10/10

Exceptional

31 Jul 2019

Verified traveler

Loved the views! Loved all of the amenities for my girls who don't like to sit still. The free beach trolley going into town was awesome! I was a little disappointed at how early the restaurants and pool bar closed. Our room was great - the only disappointment there was we were told that there would be 2 beds in the 2nd bedroom and there was only 1 and the furnishings on our balcony were not that great. We will definitely return to Portofino.

Leisure Family

10/10

Exceptional

30 Jul 2019

Verified traveler

Great family place with lots for the kids and adults to do! I would visit again!!

Leisure Family

4/10

Poor

30 Jul 2019

David

We delayed our arrival to 4:45pm because we were told the checkin was verified for 5 pm...the room was not ready until 6 pm. We checked in at 6 pm but the rooms were filled with blowers (4) and 3 dehumidifiers, and the carpets were wet from shampooing (no reason given to us for the shampooing). My grandson appeared the second day with multiple \"sand flea\" bites on his legs and back...said he hadn't been to the beach so it must have come from in his bedroom. Granddaughter said she found a couple of small insects , like fleas , in the same bedroom 2 days later.

Leisure Family

10/10

Exceptional

25 Jul 2019

Ivan

Excellent for big families

Excellent location, clean, great service
kids friendly, and out room was wonderful.

Family

10/10

Exceptional

22 Jul 2019

Lana B.

Unit 802

We rented a different unit and we were so excited that we got a unit in Tower 4 (which we wanted). Unit 802 was great!

10/10

Exceptional

18 Jul 2019

Verified traveler

We absolutely LOVED Portofino Resort. Very sad to leave. We will definitely be back as this was our 2nd visit.

Leisure Family

2/10

Poor

15 Jul 2019

Ashley S.

Terrible Room

Our room was less than appealing. Stains on our white bedding, washer had mold in plain sight, white rug was disgusting, ceiling fan didn’t work, balcony lights didn’t work and several other complaints. Very dissatisfied.

8/10

Excellent

12 Jul 2019

Rachel R.

Accuracy of Listing

The room I chose was to be facing the gulf and instead I was facing the bay. I was kinda pissed about that and I didn’t end up staying the entire time and checked out on Sunday.

10/10

Exceptional

12 Jul 2019

Perry A.

Very nice!

Enjoyed our stay at Portofino. It's a bit isolated from the rest of Pensacola Beach but some people enjoy that. 5 minute drive to the restaurants so no biggie. Guest bathroom sink needs fixing. Water comes out at a drizzle.

8/10

Excellent

02 Jul 2019

Verified traveler

The resort is nice, nice people but 1 thing I do not like this time is that all the towels smell MUSTY. I have to wash it all again and I before I left the resort, I wash it so the next family won't have any problem with the towels smell. another thing is that the bed kinda soft, I sunk in like sleeping with my back in a hole. Other than that, it's great and beautiful. I will come back Just a comments to a better experience.

Leisure Family

10/10

Exceptional

28 Jun 2019

Linda

Amazing views. Beautiful condo. Staff is super friendly and helpful. A great beach vacation.

Leisure Family

10/10

Exceptional

24 Jun 2019

Verified traveler

Location was convenient. The pools were great and the ability to go to the beach or bay was really nice.

Leisure Family

6/10

Pleasant

17 Jun 2019

Anne

Felt a little cheated:(

Overall it was nice but we paid over $1,000.00 for one weekend and booked it to come in on Friday for the kids to see the fireworks. They had a Christian convention the week before so they did the fireworks on Wednesday. To me they should have done them again on Friday as we paid the same amount and were told they would have them. Big, big bummer! Also, we asked for 1 king and 1 queen and we got 2 twins, a broken pull out sofa and a broken recliner. It was all pretty but no one had comfortable sleeping arrangements so pretty didn't mean too much at bedtime.

Family

10/10

Exceptional

02 Jun 2019

Verified traveler

We love our terrace! Beautiful property, we would definitely stay again

Leisure Family

8/10

Excellent

19 May 2019

LN

Really enjoyed the property and resort like atmosphere! The only complaint we had was the beds were uncomfortable.