Goldene Krone

10/10

Exceptional

23 Feb 2026

Neil

Dated but clean. Great location. Breakfast good

Friends_and_family Family

8/10

Excellent

14 Jan 2026

Karolina

Friendly staff and amazing location!

Friends_and_family Friends

10/10

Exceptional

13 Jan 2026

Benjamin

Great

8/10

Excellent

29 Dec 2025

Patricia

Very good location and opposite the airport bus stop. Rooms clean and comfortable. We found the breakfasts very bland and bleak, no hot choice of food.

Leisure Partner

6/10

Pleasant

26 Dec 2025

Paul

Very basic, only staffed at limited check in times and no luggage storage

6/10

Pleasant

16 Dec 2025

Liane

The room was basic. Bathroom tiny! Beds comfy but pillows were terrible. Great location.

Leisure Family

10/10

Exceptional

12 Dec 2025

Lindsey

Good selection for breakfast. Friendly staff. Close to airport and shops

Partner

2/10

Poor

04 Nov 2025

Andrei

Well, I have stayed there for 2 night and this is what I can say.
Great location. Its is next to all tourists places, the train station is just 10 minutes away. Unfortunately, this is all I can say positive.

The main concern is that the reception is opened only from 7 to 11am and from 3 to 7 pm. it means though that NOBODY WILL BE ON SITE all other time, and DOOR WILL BE LOCKED! Was your flight delayed? Was your train cancelled? you will be sleeping on a bench in a park.
Also, this hotel has no AC. And no fan in room. It wasn't a problem in early October but it will be too hot in the room during summer.
You will be given a room KEY! In 21st century! Real heavy metal key with a huge flat plastic sheet. You are welcome to fit in in a pocket...
You will be able to listen and actively participate in your neighbors's life :) - wall are thin, you will be able to hear everything. The building is very old, rooms were not renovated for a while. Plastic sink and plastic shower are small and not that clean.

Overall, this is good hostel rather than hotel.

Self

10/10

Exceptional

03 Nov 2025

Maria

Clean room, freundliche Staff, sehr guter Frühstück.

Leisure Self

10/10

Exceptional

01 Nov 2025

Paul

Its budget, clean nice breakfast and central, very central.

Self

8/10

Excellent

27 Oct 2025

Jon

Good location

8/10

Excellent

21 Oct 2025

Cam

Great location

Leisure Family

8/10

Excellent

16 Oct 2025

Corinne

Location is excellent - very close to train station. Staff was pleasant and efficient. Free breakfast was a plus. The room was very small. The hotel is dated. There is a small lift but we still had to go up a short flight of stairs to get to our room. It was fine for a shot stay.

Partner

10/10

Exceptional

15 Oct 2025

Andre

Very cosy small room, fit me properly and I really liked this place

Leisure Self

2/10

Poor

12 Oct 2025

Noah

An absolute nightmare in freezing weather.
I came back to Hotel Goldene Krone around 22:30 and found the front door lock completely broken — my key didn’t work, and no one answered calls or emails. Their voicemail only said to “send an email” while I was left standing outside in near-freezing temperatures. The Austrian police came, confirmed the lock was broken, and told me to find another place to stay for safety. I ended up paying €162 out of pocket for an emergency hotel just to have a roof over my head.

When I returned the next day, the hotel admitted the lock was broken and had the entrance propped open. On top of that, the shower in my room had black mold — completely unacceptable for any hotel, let alone one claiming to be 3 stars.

This wasn’t a small inconvenience — it was a complete failure of safety, hygiene, and basic professionalism. I wouldn’t wish this experience on anyone.

Leisure Self

4/10

Poor

11 Oct 2025

Yea Mo

Room smells moldy

Partner

4/10

Poor

11 Oct 2025

iris

This place is definitely not a 3 star hotel. Its more like a budget motel. So nothing matches up with the price.

Hotel is super old and dated. Everything is dark.

Beds were lumpy and old.
Shower drain was super slow and overflowed. No hair dryer in room.

Walls were paper thin. Window glass rattled each time a bus drove by.

Breakfast was cold and lacklustre.

Suggestion: choose a hotel slightly farther ftom train station. Innsbruck has an excellent bus system. Buses run every 10 mins or less on most routes.

Friends_and_family Family

10/10

Exceptional

04 Oct 2025

Gina

Really like the location of this hotel...especially for the rate. The rooms are simple, but clean, safe, and staff was very friendly and helpful. Definitely recommend for those on a budget.

Leisure Partner

2/10

Poor

30 Sep 2025

robert

Poor and bossy hotel

Leisure

8/10

Excellent

25 Sep 2025

Craig

Great location and easy to get around to all things to do in Innsbruck.
Hotel was a little dated but otherwise very good.
Good breakfast to get us going for the day.
Thanks

Leisure Friends

8/10

Excellent

20 Sep 2025

machel

Good breakfast. Staff friendly. Lots of traffic noise.

Leisure Family

6/10

Pleasant

13 Sep 2025

TOMOKO

Location is very good but it is a very noisy in night because the window it open. Staffs are very kind (university studennts???). Unfortunately front is very limited open.

6/10

Pleasant

12 Sep 2025

Byron

Our stay in Innsbruck

Friendly staff on reception, room was clean but was very basic and only one pillow each, bathroom was basic but a decent size but clean

Partner

8/10

Excellent

03 Sep 2025

Brian

This was a good price, which is what I was looking for when booking. It could have been cleaner (there was debris on the carpet), but the staff were very nice and the breakfast was nice to have included. I needed the windows open for air flow since it was stuffy inside, so the street noise was a problem for me when sleeping. Be aware of that, but the price is right if you are trying to stay on a budget!

Leisure Self

10/10

Exceptional

28 Aug 2025

Kathleen

Great location

Located was perfect, 6 minutes walk from the train station, you could see it from the breakfast room window. Also easy walking distance to the old town. The welcome card was useful as it gave you free local transport, we used it to go up into the forest. The room was a bit dated but clean and comfortable. The bathroom was a strange plastic room, but everything worked great, and it was a nice powerful shower. Staff were very helpful and friendly. You could also leave your luggage in storage if you was early, which we did. Be aware its not a 24 hour reception, we didn't find this a problem though. Breakfast was delicious and we found there was plenty to eat and drink. Highly recommend.

Partner

4/10

Poor

10 Aug 2025

Simon

Good location; good breakfast; good friendly customer service BUT the hotel is very tired, worse than a budget chain and there was no aircon which meant very little sleep in 30’C summer.

I would recommend paying a little bit extra and staying somewhere else.

Leisure Family

4/10

Poor

01 Aug 2025

Sambaran

No Luggage Storage in the Hotel

Their service is terrible. I was a solo traveller and wanted to keep my Luggage in the hotel before and after my check in and check out respectively. The hotel refused to keep my luggage saying that there will be absolutely no staff in the hotel to collect / give the luggage back. It becomes very inconvenient for me to manage my luggage while traveling outside. Otherwise, the hotel provided basic facilities and the location was convenient.

Self

10/10

Exceptional

30 Jul 2025

april

Comfortable and clean. Central location and easy access. Staff friendly and helpful.

Self

10/10

Exceptional

16 Jul 2025

Verified traveler

Charming old fashioned hotel on the edge of Old Town. Convenient to station and sights and transportation. Limited reception hours.

Friends_and_family Family

6/10

Pleasant

04 Jul 2025

David

Just ok

Great location for the train station, but very dated, and the rooms are pretty shabby. The staff were very nice.

Friends_and_family Family

8/10

Excellent

24 Jun 2025

Marilyn

The room was spotless. Excellent breakfast. Great location.
The bathroom, though very clean, had seen better days. No air conditioning. It would have been great to have at least a fan.

Leisure Family

8/10

Excellent

23 Jun 2025

Michael

A basic room and breakfast, good location. Not staffed after 7 pm. Follow the check in, check out times and you won’t have a problem.

Leisure Self

6/10

Pleasant

20 Jun 2025

lee

Ok

Leisure Family

10/10

Exceptional

09 Jun 2025

daniel

Room was very clean and hotel was very quiet.
Location was great. Next to historic district and short walk from train station. Free Innsbruck card was very helpful for using local transportation just outside.
Breakfast was fantastic with plenty of cozy atmosphere.

Leisure Family

8/10

Excellent

03 Jun 2025

Michael

Ok, good for the cost, and perfect location.

6/10

Pleasant

26 May 2025

Michael

Very basic room. Very good European breakfast. Close to train station , shopping, and variety of restaurants.

Leisure Family

10/10

Exceptional

19 May 2025

carl

Great hotel in center of everything

Great little hotel in the middle of everything and only about 8 minute walk max from the train station - Hauptbahnhof. Our room was really cute and the breakfeast room and breakfast was very nice. We arrived just after 1pm and unfortunately they do not man the front desk from 1-3pm so we had to hang out for several hours at a cafe across the street - so a small derating for that. We were looking right out onto the arch monument.

Partner

8/10

Excellent

02 May 2025

Verified traveler

Location of the property is very convenient. A bit dated n the carpeted floor in the room made skretchy noises whenever walking. Noise fm street could b heard when window left open but close it n it wl b be alright. Breakfast was simple. Staff fm Front office, Housekeeping n F&B were friendly n helpful.

Self

6/10

Pleasant

21 Apr 2025

Mikhail

Central Location but not really a hotel, more like apartments

Leisure Self

6/10

Pleasant

14 Apr 2025

Michael

The property was basic like a hostel with a private room but felt like the facilities could use updating and better security precautions

Leisure Partner

8/10

Excellent

24 Mar 2025

Matthew

Breakfast was nice, Room was comfortable and warm. Location was great!

Only negative was that check-in was 3pm! All of the lockers at Hbf was used so had to carry my heavy bag for a few hours in the rain which wasnt very nice. Hotel said i couldnt leave rucksack at hotel before the check in.

Leisure Self

10/10

Exceptional

11 Mar 2025

Pedro

Very close to the main train station, property is well maintained. Staff was very helpful and friendly!!

Leisure Self

10/10

Exceptional

15 Feb 2025

Timothy

Great budget location to stay in Innsbruck. 5 min walk from the railway station and close to the main shopping street. The hotel gives you a bus/tram pass valid for the duration of your stay and also valid for buses up to local skiing areas. Definitely recommend. (My third stay there in a year)

Leisure Self

2/10

Poor

31 Jan 2025

John

Do not stay at this property there was bed bugs and eggs on the sheet. Hotel manager has not even sent a sorry message or offered a refund. We have taken photos of the bed. We did not stay at the property and we booked in to another hotel which cost another £135 per night

Leisure Partner

8/10

Excellent

30 Jan 2025

Maria Jose

Good location

Leisure Family

8/10

Excellent

20 Dec 2024

Debra

Short walk from the railway station. An older building but a goodie.

Friends_and_family Family

6/10

Pleasant

17 Dec 2024

Charity

The hotel is very convenient,near the train station and the old town. It was pretty clean but very noisy.You could hear people talking from another room and the cars outside.
The staff were very nice and accommodating. This was my second time to stay there, for a short stay it’s ok.

Leisure Friends

8/10

Excellent

11 Dec 2024

Steve

Central and good for one to two nights convenient

Partner

4/10

Poor

11 Dec 2024

CHRISTOPHER

Never actually seen a bathroom like it - was like a porta-loo.
That said, the shower was decent , so perhaps I’m being harsh.
What is unacceptable though, is not having a functioning reception. Only open for a couple of hours in the morning and then in the afternoon.
Very unhelpful for travellers.
Breakfast not bad

Leisure Partner

10/10

Exceptional

09 Nov 2024

Fazal-Ur-Rehman

Clean, central location, good breakfast.

Leisure Family

8/10

Excellent

09 Nov 2024

Nancy

Le déjeuner était ordinaire pour le reste c'était correct pour une nuit.

Friends_and_family Family

10/10

Exceptional

29 Oct 2024

Sally

I love that it is in cebtral location,walkable to all the sightseeing areas and near thw transport all arpund Innsbruck,airport.

4/10

Poor

23 Oct 2024

Dale

Very outdated property. Lots of maintenance and painting needed throughout. Bathroom was wonky- shower doors were in need of updating, zero amenities- no lotion, no hot water, no
Coffee. Breakfast was super limited- hard boiled eggs, rolls, coffee machine, cheeses and cold cuts. The only positive was that it was included in room price. Location close to restaurants, shopping and train station.

Leisure Partner

8/10

Excellent

17 Sep 2024

Maria Teresa Dela

The property offers breakfast and free pass for public transportation. I had a great experience in this hotel. Thank you.

Leisure

6/10

Pleasant

31 Aug 2024

William

3 stars just about right

Maybe we are spoiled Americans but if no AC then at least a fan would be nice. Check in is not easy since the hotel is locked up until check in time so no place to put your bags. Check out time is a small window to. Has a 1970s feel but is clean, reasonably priced and very good breakfast. I’d recommend,but I’d probably not choose it again

Partner

6/10

Pleasant

30 Aug 2024

KEITH

Basic old-world accommodation. I do not need air conditioning but need a fan to handle the heat of the day. My room had a full bath but since there was a common toilet and shower down the hall, I assume that not every room had one.

Leisure Self

8/10

Excellent

26 Aug 2024

Rob

Great location, great staff and a great city

Leisure Partner

6/10

Pleasant

20 Aug 2024

Sharee

Good location, 7 min walk to station and plaza.
Room was tiny, no air con, and too much street noise to leave window open. No tea making facilities.
Ok for one-night.

Leisure Partner

8/10

Excellent

20 Aug 2024

Ken

Easy 5 minute walk to the train station, we found a laundromat maybe 7 minutes walk away, which was really helpful. Breakfast was good with several staff keeping it up. Check in was promptly at 3:00pm, not a second earlier but the door was opened maybe 5 minutes before.
There was no luggage storage left at the train station but we found an app that pointed us to this small restaurant nearby that also does luggage storage as a side business which was a big help.

Leisure Family

6/10

Pleasant

17 Aug 2024

Richard

Great breakfast, hot room. No a/c, room was 85 degrees.

Leisure Family

6/10

Pleasant

15 Aug 2024

erik

The one thing that I liked about this hotel is the location.

Leisure

6/10

Pleasant

10 Aug 2024

Hanrong

Close to the train station.

Leisure Family

8/10

Excellent

09 Aug 2024

Justine

No AC and no fan. Did not care for the module bathroom in the room. Outside temp was much cooler than inside.

Leisure Family

6/10

Pleasant

02 Aug 2024

Marijan

The location is the only real good thing about the hotel. Having to pay for parking around the back was inconvenient and annoying.

Leisure Family

8/10

Excellent

29 Jul 2024

Samuel

Affordable and perfect for an overnight stay

Business Self

6/10

Pleasant

03 Jul 2024

Andrew

The location was good but because there was no air conditioning or even a fan, you had to have the window open which looked out to the street and it was noisy throughout the night making it difficult to get any sleep.

Leisure Family

10/10

Exceptional

30 Jun 2024

Iwan

Good value in an expensive town

Great place for a one night stop over. The hotel rooms are a little tired but they served a purpose.The breakfast was good - great value in an expensive town.

Partner

4/10

Poor

24 Jun 2024

Thomas

Old hotel, very small rooms.

8/10

Excellent

13 Jun 2024

Carrie

This hotel is old and could use some renovations. It is in a great spot to explore . There is parking kiddie corner to the hotel. The parking was $22 a day.

Friends_and_family Family

8/10

Excellent

30 May 2024

Robyn

Convenient and comfortable
Good breakfast

10/10

Exceptional

16 May 2024

Jane

Perfect location

Simple accommodations for good price in the middle of the old city of Innsbruck.

Partner

8/10

Excellent

19 Apr 2024

Aldo

The property is very centrally located, personel very nice, but they must update or restore something in the rooms, especially in the bathroom.

Business_and_leisure Self

10/10

Exceptional

29 Mar 2024

brad

Dated but fits in with nature of surrounding build

Old building with a fab bedroom view of the mountains. No bar or quiet area, just room. Bathroom was huge. Breakfast was ample. Bit noisy at night with people banging doors in corridor.

Partner

8/10

Excellent

07 Feb 2024

David

Easy check in , clean , great location , no issues

Leisure Partner

10/10

Exceptional

13 Dec 2023

Gareth

Staying in Innsbruck

Great hotel in Innsbruck with excellent staff. It was very clean, great location and superb breakfast

Friends_and_family Friends

10/10

Exceptional

12 Dec 2023

Suzanne

Had a really lovely stay.

Leisure Family_with_children

10/10

Exceptional

06 Dec 2023

Tanami

It was a stunning building in an excellent location right down the road from shops, restaurants, Christmas markets, and historical monuments/tourist attractions.

Leisure Self

8/10

Excellent

14 Nov 2023

Alberto

It was ok

Leisure Self

6/10

Pleasant

23 Oct 2023

Sean Seungwon

Old Small Inn style

Leisure Family

6/10

Pleasant

17 Oct 2023

Gary

Nice places

Leisure Self

6/10

Pleasant

13 Oct 2023

Dean

Front staff were great, breakfast staff never cracked a smile. Old hotel obviously but very comfortable. We ran out of shower gel the first night, no refill next morning so had to go down and ask front desk for more, just 1 pillow each that were so soft you didn't even realise you had it, had to ask for extra pillows. The bed was amazingly comfotable too. Close to the old town and just about everything else we wanted to see. Great pizza bar just 10mins away, crocodile pizza bar, great friendly staff, the most delicious pizzas.
Be aware the Church/clock bells start ringing atound 6am and continue throughout the day until around 10pm.

Leisure Partner

6/10

Pleasant

05 Oct 2023

mark

Hotel was conveniently located. Breakfast was very good.

6/10

Pleasant

23 Sep 2023

Glenda

Very noisy because the room was so hot, and the windows had to remain open

Leisure Friends

6/10

Pleasant

14 Sep 2023

Wayne

Stayed in a single room for 3 nights in September. Very hot & stuffy room. The bathroom was very small although the shower was full size. Location was excellent, close to main station & easy walk to attractions. Breakfast was basic but very adequate. I was unlucky to get hotter than usual weather but I would not stay here during summer as there is no a/c.

Leisure Self

6/10

Pleasant

10 Aug 2023

Jasman

There was no hotel parking and rooms were very small.

Leisure Partner

8/10

Excellent

25 Jul 2023

WILLIAM

Very nice economy lodging in Innsbruck's city center. That the front desk is not manned until check-in at 3pm can be challenging for those of us depending on the schedules of public transportation to arrive and depart (no luggage holding), but whenever I return to Innsbruck, I will choose to stay here again.

Leisure Self

10/10

Exceptional

29 Jun 2023

Janet

Convenient- helpful staff

Leisure Family

8/10

Excellent

27 Jun 2023

Edward

Great location

8/10

Excellent

01 Jun 2023

Stephen

Comfortable and convenient

Leisure Partner

10/10

Exceptional

28 May 2023

Luke

Great property! Just was weird the staff disappeared after the checkout time and came back at night for check in time.

Leisure Friends

8/10

Excellent

21 May 2023

Alan

Great location and friendly staff. Bathroom was small but usable.

Leisure Friends

10/10

Exceptional

20 May 2023

Lily

The hotel is a 5 minute walk from the station and the staff were very friendly and welcoming. We would definitely stay again!

Leisure Partner

10/10

Exceptional

10 Apr 2023

Janelle

None

10/10

Exceptional

27 Mar 2023

D

Great Railway Journey

Start of a trip travelling by train from Innsbruck to Verona. Hotel in great position about 5 minutes walk from both main railway station and Imperial Palace.

Self

10/10

Exceptional

04 Mar 2023

Alan

Solo traveller in Innsbruck

Absolutely first class. Only needed a one night stay and found the Golden Crown on Hotels.com. Good price, very comfortable room, nice and cosy (it had been 5 degrees during the day), friendly staff, lovely breakfast. What more can i say other than i would have no hesitation in staying there again in the future.

Self

6/10

Pleasant

04 Mar 2023

Shirley

Pleasant stay

The hotel is very central to the old town and a short walk to the train station. Although the check in times are stated i.e. 07:00-11:00 then 15:00-19:00 having a flight in the middle of the day makes it akward because you can't leave your bags, the hotel is unattended.
Staff are friendly, basic breakfast but good enough (not good for vegans). Rooms are decent size but decore a little dated and dark. Comfortable beds and a good shower. On the whole it was a pleasant stay. 7/10

Partner

10/10

Exceptional

06 Feb 2023

Graham

Basic hotel with clean warm rooms and in a good central location. Free breakfast was a bonus. Great value for money and one of the most powerful showers I've ever used!

Leisure Self

10/10

Exceptional

05 Feb 2023

Monica

Since we were traveling with a lot of baggage the elevator was appreciated. The breakfast area was well replenished when a product was no longer avalable . A great budget hotel with breakfast included was good value for money. THe only improvement would be to have reception open between 11 am and 3 pm.

Leisure Partner

2/10

Poor

27 Jan 2023

Ashley

Location would have been great if only they would not have emailed us only 10 min before they closed to propose leaving a key while we were train hopping to get there. then no way to get access to our room or even to open the front door at 22:00, so we were alone with a young child in the dark waiting on the street in a foreign town. we ended up to rent another hotel 20min walk away in dark poorly lit streets. just because they could not have been bothered to let us know in advance the check in procedures. 10 min before closure is NOT what i expect from a professional hotel.

Leisure Family_with_children

8/10

Excellent

16 Jan 2023

Minako

A paper cup which was provided in the room was not covered by plastic. It would be eco-friendly, but we don't know whether it is really clean and unused.

Leisure Self