Name: Moalboal Tropics
Address: Brgy. Paramayon, Poblacion East, Cebu, 6032, PH

6/10

Pleasant

20 Apr 2026

Anthony

It took 2 nights for them to solve a television issue. They were running around trying to find remotes that match. They did not know how to program their universal remotes. They tried to shrug it off, I had to ask them to go to another room and get a TV that works. Originallyvtheyvasked if I could move. Yeah right lol. But overall staff was friendly, they don't always get a breakfast order right but they will correct when pointing out. It was a nice breakfast. Clean hotel.

Partner

4/10

Poor

03 Jan 2026

Ievan

The facilities and rooms are run down and require an update. Stay in the room at poolside but the curtain is too thin, so there is light into the room all night.
Pillows are uncomfortable.

Friends_and_family Family

10/10

Exceptional

09 Dec 2025

Lisa

Big room. Not the best wifi in the room. Liked they had a bar and food at the hotel and they accepted credit card as payment. Would stay here again. No elevator, but they are great to help with the luggage.

Leisure Friends

10/10

Exceptional

20 Jun 2025

Roger

The place was very clean! Also staff was amazing! The bed was so comfortable! It was very quiet and lots of parking!

Friends_and_family Family

2/10

Poor

13 May 2025

Chelsea

The pool is good here and that’s about it (however it is pretty dirty at times). When we checked in we did not have any basic amenities such as soap or even towels. We had to walk to reception 3 times for towels, and were told “we’ll bring them to the room” but they never came. Our room was not cleaned for the 3 nights we stayed here. The bathroom floods and our toilet stopped working. We have stayed in a lot of hotels in Asia and this was by far the worst (and also one of the more expensive)

2/10

Poor

08 Apr 2025

Sandra

I don't know how this place got such a good rating. Don't stay here- brown water coming out of the sink, the worst beds like a prison, can't even sit on the toilet since the seat can't support weight. This would be a horribly rated hostel- do not stay here. Left early and for 1/2 the price stayed at Marco Polo Plaza in Cebu - way better. Jails in America are nicer than this

Leisure Family

8/10

Excellent

27 Feb 2025

Karen

Close to some restaurants. Nice pool but could use a few more lounge chairs. Great cocktails at the poolside bar and the food was decent.

Leisure Partner

10/10

Exceptional

19 Jan 2025

Eric

The place is great with helping set up tours and vans to cebu.

6/10

Pleasant

25 Jun 2024

Marcela

We had a nice stay.

10/10

Exceptional

07 Jun 2024

Stephen

Family

On an outstanding place every year I come here, they keep upgrading. The staff is always more than helpful. Very secure place. Easy to walk downtown. High recommended.

Partner

10/10

Exceptional

06 Jun 2024

Stephen

Family

Always wonderful staying here. The staff is exceptional. They always keep upgrading each year I come. Very satisfied at this hotel.

Partner

8/10

Excellent

22 Jan 2024

Paul

Check in on time. There is a fee for early check-in.

Leisure Partner

10/10

Exceptional

01 Jan 2024

Val

Very good deal for the price

Leisure Family

6/10

Pleasant

30 Dec 2023

Valeria

I was expecting more from the room, the washroom was pretty outdated and the shower was terrible

Leisure Self

2/10

Poor

06 Oct 2023

Naomichi

The staff are untrained and unhospitable.

Leisure Partner

6/10

Pleasant

24 Sep 2023

Blaine

Karaoke outside not good disturb others guests need to tell front desk for hot water, no hand towels, no face towels, no shower mat.

Leisure Partner

10/10

Exceptional

08 Aug 2023

Christopher

Family Holiday in a Family run Hotel

We stayed with our extended family and a person with a disability. The staff are very accommodating. On two occasions we had to leave early for activity and because it was too early for breakfast service, we are provided with other breakfast alternatives. Thank you to the kitchen staff, especially to Joe Marie and Julius.

Friends_and_family Family

8/10

Excellent

09 May 2023

russell

Moalboals Best

Check in was smooth and so was check out. The room was clean with a minimum of crawly creatures, but hey its the tropics right? Wi-fi was fast. The free breakfast was egg..lunch meat ham..toast..coffee. I would stay at moalboal tropics again

Friends_and_family Family

8/10

Excellent

08 May 2023

Charles

Family friendly.

Great spot for kids. Took my nephews. The pool is huge and fun. Kids loved it.

Friends_and_family Family

6/10

Pleasant

23 Apr 2023

Justin Francis

The swimming pool was great to dip-in especially coming from a long trip. However, the rooms were disappointing. We booked for 3 rooms and one of the room's aircon was not working well. We initially thought that it maybe because we just arrived (around 5-6pm) and it needed time to cool our room so we enjoyed the pool first. By 10pm, my father-in-law who went up earlier was looking for any staff as the airconditioning unit was not working properly and the kids could not sleep as they were all sweating (we were still by the pool at this time). The staff was reluctant to transfer us to new rooms as front office was closed already. We were transferred into 2 different rooms as they do not have available room for 6 already. Surprisingly, the aircons at these units were not functioning as well but way better than our initial room. We thought that it was just normal but the other rooms that we have booked were great except that one of the room's shower was not working and they had to use the bidet for showr. We were told that we cannot use the new room's facilities as we will be charged for additional room so we opted to go back to our original room by morning and everybody was sweating as well as our kids while waiting for our checkout time.

Leisure Family_with_children

8/10

Excellent

09 Feb 2023

Michael

Pool was very nice, room large

Leisure Partner

8/10

Excellent

08 Feb 2023

Faiz

Good breakfast, friendly staff

Leisure Partner

10/10

Exceptional

25 Jan 2023

Carmelito

Location, great staff. Swimming pool.

Leisure Family

8/10

Excellent

02 Jan 2023

Christopher R

This place is all about the pool and cool decorations. Kids loved it. Bar service was good. Restaurant was out of a lot of the basics. Good place. Exactly what I expected.

Leisure Family_with_children

10/10

Exceptional

26 Dec 2022

Anthony

The property was excellent

Leisure Family

10/10

Exceptional

06 Aug 2022

carl

A family oriented pool surrounded by natural plants. Filipino food is prepared with passion

Leisure Family_with_children

10/10

Exceptional

05 May 2022

Craig

I reserved one queen bed they gave us two. The showers were weak in power but hot and steamy. The place was quiet at night despite the bar on the premises. I have issues with roosters trying to wake me up. I use ear plugs but they didn’t work enough in Oslob. Perhaps I was tired. But not problems. Trike guys are the best guides. Don’t pay for the tours. The reefs were decimated by typhoon Odette so there is not much to look at. Canyoneering is fun though. And it’s the only way to see the upper falls of Kawasan.

Leisure Partner

10/10

Exceptional

30 Mar 2021

Verified traveler

Tropic hotel is the place I recommend to People who is going to moalboal for their holiday to stay we are a group or twelve People and get 3 room's and all the room's we had are all excellent no complaints what so ever well done for the staffs as we'll all of them are approachable and ready to help you on your request thank you all for the lovely service

Leisure Family

2/10

Poor

03 Feb 2020

Carmelito

The hotel had no water and can’t even connect to room WiFi. AC unit inefficient, (room6) Very uncomfortable. I expected better. The hotel is not cheap, considering it’s in the province.

Friends_and_family Family

10/10

Exceptional

23 Jan 2020

stephen

Baptism

The staff there is amazing they were very helpful and worked very hard. The Wi-Fi was a little weak but they are working to fix that problem.

Friends_and_family Family

8/10

Excellent

26 Dec 2019

Francis

Disappointed..

The staff were friendly and nice but the price of their Christmas dinner was so not worth it.. We were very disappointed with the food considering the price.

Friends_and_family Family

10/10

Exceptional

23 Dec 2019

Rick

Great getaway.

Great Stay really nice resort . Clean great service transportation at your door step.food was also very good.

Self

10/10

Exceptional

23 Oct 2019

Verified traveler

The staff are friendly and courteous. The pool is big, clean and kept up well. The hotel is located within walking distance to Gaisano Mall. It takes about 7-10 minutes to walk there. Plus it is easy to get transportation to the beach from the hotel.

Leisure Partner

8/10

Excellent

29 Sep 2019

Verified traveler

The room was very clean, the staff was really nice, and they had a good breakfast. Overall it was a pleasant experience and there is a really nice pool for people who like pools.

Leisure

8/10

Excellent

29 Jul 2019

Daniel

Nice and clean, friendly and helpful !

Staff is very helpful, polite and friendly. The swimming pool is great, the rooms are nice and clean, aircon worked fine, they even upgraded our room, as we were 4 instead of 3 people. One thing they could enhance is have more toasters at breakfast, and maybe a little more choicee, also it would be great if they’d install e-fans around the food, to keep flies away. Great stay overall. Thanks! :-)

Family

8/10

Excellent

11 Jul 2019

Robin

Nice place great pools

Good for family

Family

2/10

Poor

27 May 2019

Amanda

Grim hotel

The hotel was very dated and grim. When making up the room, we did not receive new toilet paper. We were asked to move rooms with no reason after our first night. No one helped us move our bags. The breakfast that was included was so gross, we elected not to eat it.

Friends

10/10

Exceptional

08 May 2019

Verified traveler

Well managed property with staff that enjoy their work.

Friends_and_family Family

10/10

Exceptional

24 Apr 2019

Verified traveler

Very friendly staff. Nice comfortable clean room.. i would highly recommend this place.. very big swimming pool so much fun.. cant wait till my next getaway there.. thank you Moalboal Tropics for such a good experience..

Friends_and_family Partner

10/10

Exceptional

18 Mar 2019

Hans

Very nice staff, place was very clean and bed was comfortable. No complaints! Would stay again.

Partner

4/10

Poor

21 Feb 2019

Verified traveler

The whole reason we stayed here was for the pool, which was “out of order”. Such a shame when the two children had never swam in a pool. The breakfast non existent. If your not the first to eat there isn’t any food left and the staff doesn’t seem to care if the guests eat or not even though it’s part of the room rate. The hotel is clean but no hot water.

Leisure Family_with_children

10/10

Exceptional

10 Jan 2019

Verified traveler

Nice resort, clean n friendly staff..early check in, close to shops n activities in Moalboal. Kids enjoyed the swimming pool..

8/10

Excellent

02 Jan 2019

Zoe

Nice hotel with a fun waterpark & poolside bar. Great location, close to the town centre & a short ride to white beach

6/10

Pleasant

23 Dec 2018

Verified traveler

It’s ok in general except they will charge you extra if you stain the bedsheets (they charge us P1000 for a dot of stain)..lack of facilities,water in the rooms is agony..

8/10

Excellent

15 Nov 2018

Thomas

Good

Nice resort and friendly service.

Partner

8/10

Excellent

04 Nov 2018

Verified traveler

Their restaurant serves good food but is a little bit tolerably slow.

10/10

Exceptional

30 Aug 2018

hayleigh

Lovely clean hotel

This hotel is a bit out from the Center where all the bars are but easy to rent a bike from reception. It’s quiet with an amazing pool and well looked after. Friendly staff to answer anything. Cool air con in rooms. Hotel has a nice atmosphere. Would definitely stay again.

10/10

Exceptional

19 Aug 2018

Robert Dean

Great value, nice pool....but chaotic book in !!

Well didn't start to well, as they had no knowledge of my booking. Booking in is very chaotic....and I would recommend getting there as soon as possible, as they don't seem to have any system. However I would say it is a great value hotel. The room, when they found me one was very spacious and clean. the staff were friendly and you can book all trips from there at a good price. they have a nice large pool, which is good for taking a dip in, the afternoon, if you have been out on the trips.

Partner

10/10

Exceptional

03 Aug 2018

ERIC

The stay was great. The service was excellent. The food was very good. Would stay there again.

Partner

10/10

Exceptional

01 Aug 2018

ERIC

The hotel is goid. The staff is great and will go out of their way to please you. The room was very clean and comfortable. The small restaurant is comfortable and inexpensive. The food was good(especially the breakfast choices). I would definitely stay here again.

Partner