Hotel Sleep & Dream

6/10

Pleasant

25 Jun 2026

Andrea

The property was fine, but the cleaning staff was incredibly loud for over 2 hours in my hallway even asking multiple times to quit letting the doors slam, etc. They took my used towels but didn’t put clean ones back. I asked cleaning person for some wash cloths and she said they had none. I had to go to the front desk to ask for more. The cleaning staff needs to be more aware of people in their rooms.

Self

8/10

Excellent

16 Jun 2026

TE-CHEN

My room was next to the back entrance of the building to the parking lot. Throughout the evening and night, I could hear the slamming of the door. I woke up to the noise several times even with earplugs in my ears. Not a restful night.

Self

4/10

Poor

13 Jun 2026

Donna

Housekeeping didn't clean the room. They put dirty towel back up for use. We ran out of YlTP twice.

Friends_and_family Family

4/10

Poor

12 Jun 2026

Lisa

No amenities in room. No hair dryer. No menu. Very noisy. Room does slamming all night. Put pads on door jams so others aren’t disturbed. Very disappointing.

Self

10/10

Exceptional

01 Jun 2026

Ricardo

Nice view from the hotel room. The room was clean and comfortable. Staff were helpful and polite

Friends_and_family Friends

10/10

Exceptional

31 May 2026

Temma

Breakfast was delicious

Family_with_children

8/10

Excellent

29 May 2026

Jacqueline

The beds aren’t to good. Everything else is good for the price. They need to update the rooms soon like they did with the sofas in the entrance of the hotel.

10/10

Exceptional

24 May 2026

Marilyn

Location!

Partner

10/10

Exceptional

21 May 2026

Dana

This is a very nice and clean facility. Staff was very helpful when needed. I enjoyed my stay!

Business Self

10/10

Exceptional

21 May 2026

Morgan

Great place to stay. Staff is super friendly, property is beautiful.

Self

6/10

Pleasant

20 May 2026

Angela

The lobby is beautiful and gives the impression that the rooms will be equally updated, especially the bathrooms and beds, but unfortunately that wasn’t the case.

The bathroom could use updating. The shower and tile areas showed wear, and some caulking was missing. The toilet has a unique flushing system that is extremely loud and would likely wake anyone sleeping. There was also no exhaust fan in the bathroom, making it feel very humid and uncomfortable after showering.

We stayed with three people, but the toiletries provided were minimal — only one small travel-size body soap, a 2-in-1 shampoo, and one separate conditioner bottle.

The double beds were also quite small for two adults, and overall I expected better bed quality from this hotel. A microwave in the room would have been appreciated as well.

Family

6/10

Pleasant

19 May 2026

JoAnn

Our room was clean but obviously older and could use an upgrade. The staff would respond if we said good morning but nobody had a smile to give. The main areas and courtyard were lovely. We had dinner and it was quite good and staff attentive. Our dinner came out at mixed times and we were given another round of drinks and dessert.

Friends_and_family Friends

4/10

Poor

18 May 2026

Paul

What happened? This hotel needs to be torn down and rebuild. Terrible split level design Elevators are always broken. No busmen to help with bags. It’s like sleeping in an office building

Partner

2/10

Poor

07 May 2026

Manuela

No me atienden bien todos es complicado

6/10

Pleasant

29 Apr 2026

Reena

there was smell of some kind and bathrooms were not updated

Self

8/10

Excellent

23 Apr 2026

Rifka

Front desk Yashieka was super helpful. The property public spaces are cool. Internal garden is beautiful in spring. The rooms are old and dated, but clean. Their heating/ac system is messed up and you have no control over temperature.
They often host large groups, which can get noisy. But very calm otherwise

Family

6/10

Pleasant

19 Apr 2026

William

Our room was spartan with dated furnishings. The bed pillows were uncomfortable and there was no bottled water. Breakfast buffet was available for $30 per person. Ouch!

Partner

10/10

Exceptional

12 Apr 2026

Evan

I thought the room was plenty spacious compared to many that I've stayed in. In addition I thought the staff was excellent. Many times I would come with questions and they always hit the answers for me.

Family

4/10

Poor

07 Apr 2026

Paul

The AC did not work in the room .No fan in Bathroom. telephones were out at the front desk .complained but was not fixed. They advertised that there was a restaurant. the restaurant when we got there was closed for the entire state. Very disappointed.

Partner

2/10

Poor

05 Apr 2026

Irv

When the property was booked, there was no mention that the kitchen was closed. Therefore there was no breakfast available as stated when booked. The pawn up serving the property they were windows broken in some rooms. The room smelled. I went and bought Lysol too, kill any bad odors from the closets and sofa near the porch. I don’t even know if I was charged extra for the continental breakfast that was not available.

Partner

6/10

Pleasant

09 Mar 2026

David

Room was clean, halls were a mess as they are painting and updating areas of the hotel. Materials were left in the hall after the workers left. Was left unsafe in my opinion

Partner

10/10

Exceptional

18 Feb 2026

Moshe

Very nice staff. Enjoyed my stay

Family_with_children

8/10

Excellent

13 Feb 2026

John

Fine

10/10

Exceptional

11 Feb 2026

moishe

it was really himesh

Leisure Family

6/10

Pleasant

18 Jan 2026

Bridget

Cleaner rooms

10/10

Exceptional

14 Jan 2026

Gordon

Clean room, chill staff. Poo is only open specific hours tho

Partner

10/10

Exceptional

13 Jan 2026

John

Clean rooms and friendly staff

8/10

Excellent

10 Jan 2026

Ashley

Overall the staff was great and the rooms were nice!

Leisure Family_with_children

8/10

Excellent

07 Jan 2026

Patricia

Front desk staff was great and very responsive. The room was outdated but clean and the heat was great! Easy parking, great central location.

10/10

Exceptional

05 Jan 2026

Taohid

Clean staff are helpful

Family_with_children

6/10

Pleasant

31 Dec 2025

Janice

The hotel was lovely and it was semi clean in most areas.. Although pool access

8/10

Excellent

31 Dec 2025

Lessie

Staff was great. Room was cold.

Friends_and_family Family

6/10

Pleasant

29 Dec 2025

Jorge

Parking was easy, and the staff at the front desk were attentive, efficient and friendly. However, the hotel cleanliness left much to be desired, including party decorations, mostly small pieces of plastic or trash and even a meat bone(!), remained on the hallway carpets for several days after 12/21. I respectfully asked, twice, if the the hallway carpets be cleaned, to no avail.

Friends_and_family Family

2/10

Poor

29 Dec 2025

Michael

Parking was easy although my room was at a side door that the key reader did not work. The maximum I could set my thermostat was 73 room was cold for me. Hot water was also an issue I had to use a shower in another room and day staff was very unhelpful. Walk in shower did not have a light. Exits were blocked with children and toys no consideration of guest. When I told the front desk person how awful my stay was an I'm sorry was offered. I stayed at that hotel in 2022 what a drastic change with the new owners.

Partner

4/10

Poor

29 Dec 2025

Mario

The rooms were OK, just what one can expect from this type of hotel. The amenities were the problem:
1. No complimentary breakfast.
2. Not even free coffee for guests.
3. Only breakfast available a \"Buffet\" at $ 26.00 per adult and $ 18.00 per child.
4. The rooms have no microwave.
5. Rent movies at $ 31.00 each.
6. Parking on the front a very (very) long walk to the room.
Altogether a pretentious hotel not worthy of the price.

Leisure Partner

10/10

Exceptional

26 Dec 2025

Angelica

I loved my stay
Staff was respectful and very hospitable
Pool was warm
And there was a lot of parking space available

Leisure Family_with_children

10/10

Exceptional

22 Dec 2025

Sara

Clean comfortable room. Courteous staff. Excellent food.

Friends_and_family Family

10/10

Exceptional

21 Dec 2025

Susan

Breakfast is not included like they allude to with stating the hours

Business Family

8/10

Excellent

04 Dec 2025

Theresa

Everything was great

10/10

Exceptional

04 Dec 2025

Victor

Everyone was great and nice. I loved all the staff. All around great people

Leisure Partner

2/10

Poor

02 Dec 2025

jimmy

Bad experience no breakfast

10/10

Exceptional

02 Dec 2025

Mark

Room is great except the heating system doesn’t hold the temperature setting.

6/10

Pleasant

01 Dec 2025

Pamela

The owners of this establishment have definitely dumped all of their money into remodeling the lobby and conference center. It’s beautiful. But it leaves the rooms dreaming for more. The rooms are dated and sprawl across the massive property. My husband had to walk forever to find the ice machine. The grounds are very spacious and quiet. We didn’t have any issues, but not what we expected either.

Partner

6/10

Pleasant

01 Dec 2025

Brian

Hotel ownership has changed in past few years and they seem to be targeting a specific demographic that has changed the overall feel.

Leisure

2/10

Poor

01 Dec 2025

Julissa

I think

Partner

10/10

Exceptional

30 Nov 2025

Chaya Leah

Thank you so much for such a wonderful stay! The room was clean and comfortable. The costumer service was AMAZING!!!!! Any thing we needed they were at the front desk ready and happy to help thank you so much!!!!! We’re excited to come and stay again!!!

Leisure Family

8/10

Excellent

30 Nov 2025

Angel

Had noise by another guess but very good costumer service handle situation with proffesionalism

Leisure Family

4/10

Poor

29 Nov 2025

Brittni

I found a bed bug in my bed the first night of my stay.

8/10

Excellent

28 Nov 2025

Kathleen

Room and bathroom were clean. Bathroom was tight.Staff were outstanding, very helpful and patient with any questions posed.

8/10

Excellent

27 Nov 2025

No'a

Nice, if basic amenities. If you're staying here there's probably a very particular reason, so mazal tov, no real complaints! If I had to stay for a full week for some sort of business matter, I would have appreciated a nicer bathroom, etc.

Friends_and_family Family

10/10

Exceptional

27 Nov 2025

TOM

YES

Leisure Self

10/10

Exceptional

25 Nov 2025

Boruch

excellent place

4/10

Poor

20 Nov 2025

Robert

Nice lobby, grounds, and location but the rooms were a bit lacking and although look refreshed in photos, in reality a bit shoddy.

Business Self

2/10

Poor

16 Nov 2025

Jasmin

Very noisy. Could not get a good night sleep. There were ALOT of kids running and screaming from 6 am all through the night. They had multiple parties. I needed to get a drink no vending machine or snack bar. Restaurant seemed closed everyday. Hallways smelled like onions all day. I simply cannot ever stay there again.

4/10

Poor

14 Nov 2025

Lillian

No communication on when fire alarm went off at 2:00 am in the morning, no front desk support

Leisure Partner

4/10

Poor

14 Nov 2025

Natasha

Everything was shut down because it was Shabbat. So the hotel
Bar and restaurant were not open. I called a week prior to ensure we could hang at the hotel at night and have a few drinks and we were not able. They should disclose if things are closed

8/10

Excellent

12 Nov 2025

Marcia

Clean room.

Self

4/10

Poor

12 Nov 2025

Robert

Our room was flooded while staying here . We had 300 doller iPad ruined and the hotel offered us 50 percent back on the stay . Ridiculous! . No Air conditioning in the room. They brought us a fan lol . Staff was friendly. But if I am staying at your hotel and my things get damaged from water while staying there then that’s on the facility! So I paid 250 a night her and lost a 300 doller iPad , and all I was offered is a sorry and half of my stay back . Do the math on how much money I lost because of my stay at sleepy hollow !

Friends_and_family Family

6/10

Pleasant

10 Nov 2025

Stephen

No cleaning, no tooth paste

Leisure Family

8/10

Excellent

10 Nov 2025

Nelson

Very nice and easy location. The property needs some maintenance and update!

4/10

Poor

10 Nov 2025

Lorraine F

The room was fine. The problem was that the fire alarm went off twice during the night.

Friends_and_family Friends

4/10

Poor

09 Nov 2025

Stephanie

Kids and adults running through the halls at all hours. Doors slamming. Can hear everything through the walls. Fire alarm went off twice and we were told it's fine to go back to our rooms. But in a way were it felt like we were an inconvenience. We got no sleep both nights. When we put a complaint in, we were told it wouldn't matter and no one will do anything about it. Do not recommend staying here.

Leisure Friends

10/10

Exceptional

09 Nov 2025

Sheri

Did not eat at the property. Parking was easy. Lobby was gorgeous.

Leisure Partner

2/10

Poor

09 Nov 2025

Mary

Two fire alarms in one night. I understand this happens. But with the first alarm at 1am, there was no guidance from staff as to when to return to our rooms. The second alarm (2 or 3am?) sounded and then abruptly stopped. We did not know if we should go back outside. We did not know if there was an actual fire. Communication would have been helpful.

10/10

Exceptional

07 Nov 2025

Susan

Yes the room was spotless and omg! yes staff was very courteous and helpful

8/10

Excellent

07 Nov 2025

Dr. Samantha

Place was clean and we had everything we needed. The room was fine for what we needed for the Halloween weekend. Breakfast was nothing to write home about. Had to pay exgra for a microwave and needed the team to being a space heater as the heat was off but once we got those things squared away it was a great stay.

I will stay again.

Leisure Family

4/10

Poor

07 Nov 2025

Cheryl

Catherine Ryan who booked both rooms was charged for both rooms and I was also charged for Room 131 as well ! Waiting g to see Catherine’s refund

6/10

Pleasant

06 Nov 2025

Marcus

Good

10/10

Exceptional

05 Nov 2025

Christian

Perfect

10/10

Exceptional

05 Nov 2025

Dewayne

Very clean and friendly staff

Leisure Partner

2/10

Poor

04 Nov 2025

Lawrence

If you expect to the rest of the hotel to look like the lobby pictures you are mistaken. The common areas were dirty and run down and no evidence of upkeep and repairs. The entire property looks as if it is ready to go under. We had a domestic disturbance in the room next to us and tried to call the front desk and there was no phone in the rooms. We had to call the direct line and were continuously put on hold. The front desk said the lack of phones in the rooms was due to a flood. They never specified what or when this flood was. The electric car charger station was broken and ducked taped to keep people from using it so we couldn't charge our car. The would have been nice to know before we booked at the property. I spoke to the front desk and was given the run around continuously. They have absolutely zero customer service intentions so keep your expectations low when you book there. I received the how are you doing texts from the front desk but they were only for show because they never really addressed any of my concerns.

Business_and_leisure Family_with_children

10/10

Exceptional

03 Nov 2025

Kelly

Was a good stay.

Leisure Partner

4/10

Poor

02 Nov 2025

David

The thermostat didn’t work. The tv wasn’t working correctly. The room phone didn’t work and the shower didn’t drain properly. Not worth the price.

10/10

Exceptional

02 Nov 2025

Mike

Was very nice!! Would definitely visit again

Leisure Family

2/10

Poor

01 Nov 2025

Shelly

Don't stay here. They don't work with you when you aren't happy and things change.

Leisure Partner

8/10

Excellent

30 Oct 2025

Susan

Our only disappointment was that tje restaurant was not open

10/10

Exceptional

29 Oct 2025

Fatoumata A

The room is spotless, friendly staff! Safe and quiet hotel! Love it ♥️

Business_and_leisure

8/10

Excellent

29 Oct 2025

Dianne

My only complaint was the room temperature. It was blazing and preset and unchangeable. They did being us a fan, but it was uncomfortable for sleeping.

Leisure Partner

10/10

Exceptional

28 Oct 2025

Fatoumata A

The room was clean, the staff are nice ! Quiet place! Love it ♥️

Business_and_leisure Family

8/10

Excellent

26 Oct 2025

kathyann

Free parking, free breakfast but limited options (very limited), room eas very clean
The location was great

Friends_and_family Family

6/10

Pleasant

25 Oct 2025

Carla

Room was nice but overly warm no matter how far the thermostat was turned down and the TV had a lot of issues with losing signal. Elevator was broken which was terribly inconvenient. Seemed like a steep cost for just average room.

Leisure Self

8/10

Excellent

25 Oct 2025

maria

Great location- only downside is pool is closed on Sundays. Why? If you want a day to close do during the week. We really would have loved to sue the pool during our stay. Otherwise very clean, great property, close to city center.

Leisure

8/10

Excellent

23 Oct 2025

Thomas

The continental breakfast was extremely limited. Not even cereal as a choice. We lost hot water our first morning there, but that was repaired by the next day.

Leisure Partner

2/10

Poor

23 Oct 2025

Aleksey

Horrible experience. Asked for microwave 3 times, never got it, but they charged me anyway. No appologies. Went to \"complimentary breakfast\" they was running behind for at least an hour, so no breakfast. Room had broken drawer in the cabinet, almost fell on my 2 year old, one of the lamps were broken, and outdoor door was jammed. Stay away!

6/10

Pleasant

22 Oct 2025

Sheryl

The staff was wonderful. The facility was beautiful. But there were many things in the work that did not work. The TV was problematic; the coffee pot didn't work correctly; the thermostat fell off the wall; the toilet mechanism had to be replaced twice; the window did not work correctly. Each issue in itself was minor, but collectively, they just aren't taking care of things as needed. But the staff was GREAT!

Leisure Family

2/10

Poor

21 Oct 2025

Kaitlin

The room was never under 74 degree and even called the front desk and all they did was bring us a fan. They said they had a continental breakfast and it was bagels and muffins and fruit one day and just fruit the next day. The last day there we took cold showers and it wasn’t even warm enough to heat up my child’s bottle. We will never stay here again. And it is so spread out since there is only 2 floors

Leisure Family_with_children

10/10

Exceptional

20 Oct 2025

Loren

It was very clean and close enough to the sites. The only problem was the temperature in the room.
The heat was on and we were unable to adjust the thermostat so we had to turn it off.
Overall, we would definitely recommend staying here

Leisure Friends

2/10

Poor

20 Oct 2025

Michael

Here’s what didn’t work in room 251.
The air conditioning did not work.
The window did not open nor close. Where it was was were it stayed.
The toilet hardly worked.
The tv did not work.
Half of the elevators did not work.
Half of the lights did not work.
Half of the outlets did not work.
I would have called down to the front desk but there was no phone to use.

300 bucks a night. I expect stuff to work without calling.

Parking was ample.

Leisure Family

4/10

Poor

20 Oct 2025

Kimberly

Pool was closed when we checked in. The pool is only open a very limited number of hours. This was very disappointing due to this is why we picked this hotel. The sauna didn’t work. In our room the window was broken, air conditioning and a lamp was broken. The staff was stand offish. Beautiful hotel and very close to the touristy stuff. But not worth it if you’re looking to swim. Also the breakfast was a bagel and smooshy frozen fruit.

Leisure Family

8/10

Excellent

20 Oct 2025

Anthony

Nice grounds and lobby

6/10

Pleasant

19 Oct 2025

Jennifer

Staff was very nice but for the price we paid the accommodations could have been better. Room was hot. Requested a fan and never received one. Small room, small beds, and small bathroom. Everything was very clean though.
Continental breakfast was lacking.

Leisure Partner

10/10

Exceptional

19 Oct 2025

Francis

Would book here again

Leisure Self

8/10

Excellent

17 Oct 2025

Christopher

Initially room was very warm
Found out they turned heat on for season
Was given a decent fan and left window open

No other issues. Decent one night stay place

Leisure Partner

4/10

Poor

17 Oct 2025

Robert

TV broken, elevator's dirty, restaurant closed, bathroom / bathtub dirty

Leisure Family

10/10

Exceptional

16 Oct 2025

Tracy

Great location if you are visiting Tarrytown or Sleepy Hollow. Staff was great, very cozy.

Leisure Family

10/10

Exceptional

15 Oct 2025

Allison

This was a great hotel for my family of four. The room was spacious, and clean. We were on the second floor and the employee who checked us in told us where to park so we could use the elevator with our luggage (it isn't close to the front desk). My youngest daughter enjoyed the pool (it was a little chilly, but it was October). We were pleasantly surprised that breakfast was offered for a limited time. It was enough - fruit, bagels, muffins, coffee and juice. We would definitely recommend this hotel to others!

Leisure Family

8/10

Excellent

14 Oct 2025

Jessica

Jess

Great and clean hotel! Beds were comfortable. Staff were nice and friendly. Parking was easy, had no issues. My only problem was that you couldn’t adjust the room temperature and it was hot for both nights we stayed. I did call the front desk and the room temperature couldn’t be adjusted apparently. Staff did bring in a fan, however room was still hot.

Friends_and_family Family

4/10

Poor

13 Oct 2025

Tracy

Got to the hotel and found that the air/heat system was turned off for the entire property. Room was stuffy. Couldn't open a window because our window was completely bronken and wouldn't open. Had to switch rooms, even with the window open for the few inches it actually opens, it was git and stuffy the entire weekend. Weekend got topped off with the water heater breaking and everyone taking ice cold showers.

Leisure Friends

4/10

Poor

13 Oct 2025

Michelle

The property was run down. Limited options for food. Unable to control the temperature in the room. Fan was brought to the room that was flithy and blew dust particles everywhere. Towels were stained. Bathtub didnt drain and had rust from pipes floating in water. No hot water for shower. Limited pool hours and you needed maintenance to open pool door when open. Would not stay here again. Not worth the overpriced cost of stay.

Leisure Partner

4/10

Poor

13 Oct 2025

Jennifer

Our stay here was very disappointing and we will not return.

Pros: Easy parking, nice common areas of the hotel, very friendly front desk staff

Cons: You cannot control your room temperature. We asked because our room was hot and humid and we were given an old fan to use.

We had no hot water on our last day and were told we had to wait for the boiler to come back on and heat the water it was 9AM and we had cold showers.

The pool hours are very limited and you have to ask to be let into the pool area.

The restaurant was closed (even though we were told it would be open), but you could get bar food and drinks that were very expensive.

When leaving we expressed our concerns again and were offered a 10% discount per night.

Overall for the price we paid $695 for 2 nights, it was not worth it and we will not return or recommend.

Leisure Family