Germany
, Freiburg 
Christina
We stayed as a family of four for a long weekend. Overall, it was a good experience, but there are a few things to note.
Breakfast isn’t served in the hotel itself; you’ll need to walk a few hundred meters to their sister hotel. It’s not a big deal unless the weather is bad. The food is decent, but I recommend skipping the buffet and heading straight to the chef station in the dining room. He makes omelets, crêpes, scrambled eggs and fried eggs to order, which were all great.
Parking was a challenge. If you arrive later in the day, expect to park somewhere down the street. There’s a bus stop just past the sister hotel that takes you to Europa Park, but there’s no shuttle service.
Beds were comfortable, but the pillows are very typically German, soft and flat. If you prefer something firmer, bring your own.
One big plus: the air conditioning was fantastic! It was 32°C outside, but our room stayed cool and comfortable all day.
A small confusion: the website listed checkout as 10am, but reception told us it was noon. If this is a misprint on Hotels.com, it should be corrected—it can affect travel plans.
Lastly, the price felt a bit steep. We paid around €60 per person per night, even in a family room that sleeps six. This might be standard for the area, but it’s worth noting for families on a budget. If we’d booked the same room for two people, it would’ve been half the price, and the room would still need to be cleaned the same way.
Breakfast isn’t served in the hotel itself; you’ll need to walk a few hundred meters to their sister hotel. It’s not a big deal unless the weather is bad. The food is decent, but I recommend skipping the buffet and heading straight to the chef station in the dining room. He makes omelets, crêpes, scrambled eggs and fried eggs to order, which were all great.
Parking was a challenge. If you arrive later in the day, expect to park somewhere down the street. There’s a bus stop just past the sister hotel that takes you to Europa Park, but there’s no shuttle service.
Beds were comfortable, but the pillows are very typically German, soft and flat. If you prefer something firmer, bring your own.
One big plus: the air conditioning was fantastic! It was 32°C outside, but our room stayed cool and comfortable all day.
A small confusion: the website listed checkout as 10am, but reception told us it was noon. If this is a misprint on Hotels.com, it should be corrected—it can affect travel plans.
Lastly, the price felt a bit steep. We paid around €60 per person per night, even in a family room that sleeps six. This might be standard for the area, but it’s worth noting for families on a budget. If we’d booked the same room for two people, it would’ve been half the price, and the room would still need to be cleaned the same way.
