Name: Silk Sense Hoi An River Resort
Address: 01 Dong Da, Cam An, Hoi An, VN

10/10

Exceptional

19 Jun 2026

Humza

Family friendly

4/10

Poor

07 Jun 2026

Melinda

See other review

Self

6/10

Pleasant

07 Jun 2026

Melinda

I booked three reservations for a total of six nights and only stayed one. It is located on the other side of everything in Hoi An. No restaurant or coffee shops nearby and it was a 15 minute Grab ride to go anywhere. The pool looked amazing, but there was no shade and it was far too hot out to be in the direct sun. The room was not nearly as nice as the photos looked. When I walked down the street, I felt like I was being harassed by all the local massage places, it just didn’t feel safe or welcoming. I ended up losing all my money, but there was no way I was going to stay somewhere and be miserable.

Self

10/10

Exceptional

02 Jun 2026

Finley Cooper Liebau

The staff were very attentive and the level of service was very high. We really enjoyed our stay

Friends

10/10

Exceptional

17 May 2026

Danielle

I loved my stay here so much I cancelled my stay at another hotel and came back. Rooms are spacious and clean. Staff are wonderfully helpful and so friendly. Property is relaxed and quiet. Shuttle service to old town runs multiple times a day. Views are great from the river room (havent stayed in other rooms so cant comment). Love the complimentary mini bar items and turn down service. Breakfast had a good variety of foods. Food in general was very good. Great price too

Self

10/10

Exceptional

22 Apr 2026

Daniel

Wow, this place is such a wonderful respite from the craziness of downtown Hoi An and yet completely accessible to both Hoi An and the beach. Just great

Partner

10/10

Exceptional

11 Apr 2026

Jane

This is the most relaxing and perfect place I have ever stayed. A true sense of serenity. Staff are lovely and always pleased to welcome me back.

Friends

10/10

Exceptional

07 Apr 2026

Benjamin

Very good.

8/10

Excellent

05 Apr 2026

Lucy

The hotel is beautiful and the rooms are very spacious & comfortable. However, this is a very family friendly hotel and whilst that’s perfect if you have a family, we wanted something more serene and relaxing. The pool was not a relaxing place to be at all. All of the staff were excellent apart from round by the pool - in a 5 star hotel I would expect someone to come and check on you / take your order from the sunbed but not once did that happen. The spa was good quality and the deals they had on were much appreciated otherwise it would be far too expensive. The food at breakfast is fantastic - so much choice and very good quality. The rest of the food on offer that we tried was very poor. You’re better going to some of the cafes round the corner, which are much better and cheaper. For us, we wouldn’t return but I think if you’re a family with young children it’s a great choice.

Partner

10/10

Exceptional

02 Apr 2026

Alison

From being collected in DaNang, at check-in, throughout our stay and to airport drop off, the service and staff have been outstanding.

Partner

8/10

Excellent

26 Mar 2026

Jody

This was a clean hotel with many amenities. They went above and beyond including providing a small fruit basket upon arrival, complimentary water and snacks as well as towels were replenished daily. The staff were all very friendly and helpful. The pool was huge. The breakfast buffet included a wide variety of food as well as made to order coffee. We loved our daily breakfast while sitting outside and enjoying the view.

The only negatives were the restaurant food was our least favorite we had during our week long trip. The restaurant and salon were also extremely overpriced compared to all of the other restaurants and spas within walking distance. You can get your nails done outside of the resort for 1/3 of the price. The shuttle was also a bit disappointing. It doesn’t run all day long to the beach or Hoi An and you also have to schedule it at least 1 hour in advance. I would prefer that the shuttle just run back and forth all day and you hop on when you’re ready.

It was a great resort and I would consider staying again if I go back to Vietnam!

Family_with_children

10/10

Exceptional

19 Mar 2026

Kenneth

All the staff were friendly and pleasant. Special mention to Dat in reception for being extremely helpful and Trang in the restaurant.

Partner

8/10

Excellent

25 Feb 2026

Jacqueline

Great location - quiet and easy bus ride into the old town (provided by hotel). Walking distance to the beach. Good size and comfortable room, decent breakfast too. Helpful and friendly staff. Lovely pool but deck chairs, flooring and towels need updating.

10/10

Exceptional

22 Feb 2026

Bobby

The whole entire experience of the stay was excellent, the staff were so wonderful and the everyday greetings, personal handwritten messages and treats left in the room, the atmosphere, the activities, the spa, the food created memories that will last a lifetime. I've travelled all over the world and stayed in 5 star resorts, but Silk Sense's personal touch stood out the most from large international chains. Large rooms, clean, sustainability at the heart of what they do. Cannot recommend this resort enough. Thank you to each one of the staff here are a few names...Anh,Hung, Khanh, Quy, Bao, Dat, Nga, Thuy, Hien and Linh. Thank you!

Family

10/10

Exceptional

08 Feb 2026

Nino

We had a wonderful stay at Silk Sense which is a beautiful resort with friendly staff, and a sustainable philosophy as well. Our room 409 was spacious and clean, with a balcony view of the river. My partner is gluten free and vegetarian, and initially we had an issue with their menu which showed a dish as being gluten free but it wasn't. After flagging this with management, they rectified it the next day by ensuring there were gf breakfast options throughout our stay, including gf bread and treats. The location is peaceful, 15 minutes away from the chaos of Hoi An old town.

Other features:
- large pool with pool-side service
- daily complimentary purified bottled water
- gluten free specific menu
- free shuttle bus into Hoi An old town and nearby beach
- free bicicyle use and helmet
- free activites such as pottery

A special mention: Thuy the manager was very helpful and friendly, she provided advice about activites as well as helped with the gluten free menu.

Leisure Family

8/10

Excellent

24 Jan 2026

Yajna Narayana

It was a pleasant stay. Courteous staff, great hospitality, clean service. Nice ambiance

Friends_and_family Friends

10/10

Exceptional

06 Jan 2026

Victor

As a family of four, we loved our 3 night stay at Silk Sense Resort. Our 2 bedroom apartment was spacious and comfortable, with excellent beds and pillows. The staff were incredibly helpful and friendly throughout our stay. We visited the spa daily for amazing massages, which we highly recommend.

The complimentary shuttle service to and from Hoi An Old Town was very convenient. Overall, it was a fantastic stay and we would definitely recommend staying at the Silk Sense resort.

Leisure Family

10/10

Exceptional

17 Dec 2025

Carole

Everything about this hotel.stood out - staff, room, facilities, location and value for money. True luxury. Come here if you want to be treated like royalty!

Partner

10/10

Exceptional

19 Nov 2025

Stephen Russell

Great hotel and staff very attentive

10/10

Exceptional

03 Nov 2025

Kerry

Amazing service and attention to every detail to make your stay as wonderful as possible. Fantastic place to stay.

Leisure Friends

10/10

Exceptional

19 Oct 2025

Max

Hotel staff cannot do enough for you, all very welcoming and helpful. Facilities are great and your options and very good

Leisure Partner

10/10

Exceptional

11 Oct 2025

Eliot

We had a fabulous time in Vietnam but Hoi An was definitely the highlight. We were concerned that we should have stayed in town but with Grab taxis costing 5 GBP we realised we made an excellent choice. Lounged by the pool, visited their beach resort, had great breakfasts and used the free shuttle to the fullest extent. After 4 days we said a tearful goodbye to the wonderful receptionist/staff member, Ly who has one of the loveliest smiles! Thoroughly recommend the Silk Sense for all of the above reasons.

Partner

10/10

Exceptional

02 Oct 2025

Karen

I would return to Silk Sense resort in a heartbeat. All the staff went above and beyond. The rooms were clean and comfortable. We had a blissful 90 minute spa treatment and enjoyed the pool as well. We want to thank everyone for such an amazing time but in particular Thů

10/10

Exceptional

27 Sep 2025

Laura

We had such a great stay at silk sense, the hospitality was amazing, staff went out of there way to learn our names and help us with anything they could. Nothing was too much trouble! Particular shout outs to Hung and Ly who were just so lovely and made our stay extra special. The pool was big and great for all the family. So glad we stayed a little way out of town with the kids, free shuttle buses were plentiful. Breakfast was amazing. Family room was spacious with privacy for Mum and Dad, beds were super comfy

Leisure Family

10/10

Exceptional

09 Sep 2025

Rudy

Outstanding customer service

Outstanding service from spa reception bar and restaurant staff.

We had an issue with the affiliated travel operator for snorkelling and scuba diving experience (misleading and terrible overall) and the front staff and assistant manager took time to listen to our feedback, understand the issue and help us provide a solution.

Caring and personalised service altogether!

Friends_and_family Friends

4/10

Poor

25 Aug 2025

Guillaume

We stayed at Silk sense for a week with our 20-month-old. The setting is quiet and pleasant, and staff were consistently kind and helpful.
However, safety and problem-solving fell short for a 5-star hotel. On arrival we found our room had a raised platform and stairs—information not disclosed at booking and unsuitable with a toddler. After the first night the baby cot broke, waking our daughter; we later saw four exposed, rusty screws. The replacement arrived without a mattress (a folded comforter was used), and when we asked again we were told no proper cot was available. The hotel then bought a newborn cot with sides only ~50 cm high—easy to climb out of—especially risky with stairs in the room.
We changed to a room without stairs, but it was a clear downgrade from what we booked. At checkout, no goodwill gesture was offered until we asked; we received ~€10 off consumables and an airport transfer that was already included via Expedia. Disappointing overall.

Leisure Family_with_children

10/10

Exceptional

03 Aug 2025

Joanne

If i could give this place 6 stars i would.
everything about it was perfect, from the amazing staff who are a credit to this resort, to the free bicycle hire that a short cycle trip shows you the beauty of the country.

Leisure Family

10/10

Exceptional

06 Jul 2025

Luke

This place was great. Everything that you need is nearby. Only a short ride to ancient town. Employee Xu was very friendly and helpful. Would stay again

Leisure Family

10/10

Exceptional

28 May 2025

Elisabeth Esra

One of the best possible hotel stays I've had. Staff consistently went above and beyond to deliver excellent service and hospitality. Location is perfect, between river and beach away from the noise of town. Easy transport options with shuttle bus, or taxis/grab. Breakfast was always an abundance and room was always well stocked with tea, coffee, snacks and water. Excellent amenities, cleanliness, and couldn't recommend more.

Leisure Self

10/10

Exceptional

03 Feb 2025

MICHAEL

Quiet oasis

Beautiful quiet oasis that provided a great escape from the bustling city of Danang. Staff were friendly, helpful and courteous. Rooms are expansive and a wonderful environment.

Partner

10/10

Exceptional

27 Jan 2025

Kevin

Exceptionally kind and helpful staff. Nice, clean, quiet and safe location. Several local clean restaurants around the corner.

Business_and_leisure

8/10

Excellent

18 Jan 2025

Cheney

Lovely staff and lovely hotel. 15 minute taxi out of Old Town, and Grabs are easy to get. Shower over bath was difficult to use but we made do. Hotel is very eco friendly. The snacks they provide are a nice touch. Lots of activities provided by the hotel. Breakfast was okay - eggs made to order and coffee were great. Rooms immaculately clean. Would be a lovely place to enjoy the pool, but we came in the wrong season.

Leisure Partner

10/10

Exceptional

19 Jul 2024

sungjae

Must stay if you are in Hoi An

I had a wonderful time here. Room was very comfortable and staff were very friendly and welcoming

Friends_and_family Family

10/10

Exceptional

08 Jul 2024

Nicky

Such a lovely resort. Vu the man at reception who helped us with our bags, made our stay very personal by memorising our names.

The only downside of our stay was when a company held a gala at the hotel and all the attendees were very loud, obnoxious and rude. The loud music was blaring across the pool and then all the attendees flooded into the pool area and it became very busy. We saw attendees spitting and blowing their nose in the pool, which was quite unappealing. The hotel staff just watched on and did not calm the noise or behaviour. This was unfortunate as we planned to have a pool day which was unexpectedly ruined. In the future I think the hotel would benefit from informing their guests when such corporate events will be happening and they tend to take over the hotel and make facilities unusable for other guests.

Apart from that we had an amazing stay and would definitely recommend.

Leisure Partner

10/10

Exceptional

10 Jun 2024

Timur

This a perfect place to stay when visiting Hoi An. the service was attentive, friendly and flexible. The location is quiet and peaceful. The pool was a delight to spend time in and around. athe restaurant was superb, professionally run and offered a diverse range of delicious vietnamese and non vietnamese meals. The breakfast included lots of different delights, with a good level of day to day variety. The shuttle to the old town made accessing the main attractions of Hoi An and all the restaurants easy. But one could always take a taxi, grab or even rent a scooter (highly recommended for those that have the coordination and courage). Would recommend this resort highly.

Business_and_leisure Self

10/10

Exceptional

06 Mar 2024

Dan

An absolutely incredible hotel nestled just off the beach, the Silk Sense resort is an ideal luxury resort just north of Hoi An.
Featuring immaculate service where nothing is too much trouble, staff will make you feel incredibly welcomed and provide whatever is needed.
We stayed in a River View Suite with a Private Pool, which was spread over two floors and featured a small plunge pool in the back garden to cool off in. Rooms are finished off very nicely with all necessary amenities. Our stay included breakfast which featured a vast, high quality selection.
The hotel provided an hourly free shuttle to and from downtown Hoi An which made getting around incredible easy.
The sheer number of free activities put on by the hotel meant you didn’t have to stray too far if you wanted to be entertained. The hotel also helped arrange paid for activities and access to nearby attractions, which was very helpful.
The Silk Sense is very good value, with an exceptional nightly rate, amazing staff and service and fantastic amenities. Could not recommend highly enough.

Leisure Partner

8/10

Excellent

22 Feb 2024

Nhan

The staff members remained friendly during my entire stay.

Leisure Family

10/10

Exceptional

16 Jan 2024

Melanie

Very pretty and tranquil. Easy walk to the beach and restaurants, shuttle bus into town for bars, shops.

Leisure Friends

10/10

Exceptional

17 Aug 2023

Chris

My wife and I stayed here for one week in August 2023. The biggest takeaway about our stay at Silk Sense was the incredible customer service. I particularly want to thank the restaurant manager Thuy. Her level of service is world class.

We spent most of our time relaxing by the pool. The pool area is relaxing and quiet.

We stayed in the King Suite with a river view. The size of the two-story room was impressive. It was perfect for a couple.

We took advantage of the breakfast buffet every morning. There is cuisine from both eastern and western culture also with a ton of fresh fruit. And, of course, Vietnamese coffee!

I would highly recommend staying here. We look forward to returning next summer!

Leisure Partner

10/10

Exceptional

02 May 2023

eirini

Very nice facilities and excellent service. Staff went out of their way to make our stay pleasant and interesting. Day tout to My Son was incredible. Food was also great. Everything was fresh, organic and well presented. Highly recommended.

Leisure Family

10/10

Exceptional

29 Apr 2023

Verified traveler

A very nice and calm accommodation

Staffs were pleasant and attentive. We enjoyed the stay a lot.(

Friends_and_family Family

10/10

Exceptional

10 Apr 2023

Ngan

The staff is exceptionally kind. They are knowledgeable and friendly. We can't wait to come back here! Place us peaceful as well as beautiful. I really like their breakfast selection

Leisure Friends

8/10

Excellent

26 Dec 2022

Deanna

Staff was friendly and helpful. They put a lot of attention to detail. Breakfast was amazing and the highlight of our stay. Swimming pool and garden were relaxing and beautiful. Only wish was for the swimming pool to be a bit warmer.

Leisure Family

10/10

Exceptional

13 Dec 2022

Tai

It locates at the quiet area that’s not too far from the old town. Staffs are professionally trained, helpful. Room is clean, beautifully setting. I recommend this hotel to everyone.

Leisure Family

8/10

Excellent

28 Aug 2022

Verified traveler

Return travellers. Similar service to 2019 but extras trimmed. For example only 1 bus to the old town and beach. Very popular with the South Koreans. Good that they still have the bikes. Pool and surrounds kept beautifullly.

Partner

10/10

Exceptional

16 Aug 2022

Thanh

Amazing property! Front desk was awesome and very accomodating. They upgrade us just because we waited a little long for our room (10 minutes) , and that upgrade made our stay even better. Thank you will be back

Leisure Family_with_children

4/10

Poor

29 Jul 2020

Verified traveler

Poor service & quality. Dirty place.

Poor service & low quality. Bad simple breakfast. Hotel generally in bad condition.Very dirty rooms. Dirty pool. Area full of mosquito. Far from beach & outside restaurants. Hotel restaurant very expensive. Very dirty place.

Friends_and_family Family

10/10

Exceptional

13 Jul 2020

Verified traveler

Exceptional Service

All the positive reviews Silk Sense Hoi An receives are very well-deserved. Be it the friendliness of all staff or the facilities - Our family enjoyed our stay here and look forward to staying again.

Friends_and_family Family

10/10

Exceptional

21 Nov 2019

Ivan Ethan

Relaxing stay with good view of the river

Helpful staff in general. Hotel is well-kept and in a quiet area about10 mins away by car to the old town. Good breakfast spread and food is tasty.
Cross a main road is the beach and facing our room's balcony is the river which we had a good view off.
Appreciate the birthday surprise at check-in (cake in the room) and nice touches like free soft drinks and snacks from the mini bar.

Friends_and_family Friends

10/10

Exceptional

06 Nov 2019

seoleui

staffs and service is excellent. resort is beautiful.
I want to visit again~^^

Partner

10/10

Exceptional

04 Nov 2019

Verified traveler

Great feel to the property. Staff great and very helpful. They arranged private tours for us.
Rooms great. Very clean and tidy.
Location good. Quick tax ride into Hoi An city.
River was good for a morning walk or run to burn off the amazing food. Breakfast buffet was really good.
We will be back!

Leisure Partner

10/10

Exceptional

14 Oct 2019

Verified traveler

The staff were very friendly and accommodating - nothing was an issue. If I ever get back to Hoi An, this is where I will stay and the place I would recommend to all my friends. Facilities were clean and tidy and staff went the extra mile to ensure our stay was memorable - including a farewell cake!

Leisure Family

10/10

Exceptional

06 Oct 2019

Verified traveler

Beautiful hotel. Difficult to find a spot around the pool at times. Lots of families with kids who hogged the hot tub. Other than that faultless. Staff falling over themselves to help and chat.

Leisure Partner

10/10

Exceptional

14 Aug 2019

Verified traveler

Staff were all so lovely, good size rooms, clean and tidy, breakfast was very good with so much choice.

Friends_and_family Family_with_children

10/10

Exceptional

29 Jul 2019

Verified traveler

Very very kind. Pool is beautiful. Room is crean^^

Leisure Family_with_children

10/10

Exceptional

29 May 2019

Verified traveler

Staff and facilities were excellent location was good also

Leisure Partner

10/10

Exceptional

26 May 2019

Verified traveler

Everything is really good.(Staff, food, location etc.)
If i go to Hoian again, i will choice Silk sense.

Staff : 2 staff special for me
Trang(kindlly), Dat(best driver)

Friends_and_family Family_with_children

10/10

Exceptional

16 May 2019

Atsuko

とてもいいホテルでした！！海にも近くおすすめです

Family

10/10

Exceptional

09 May 2019

Laurie

Beautiful villa

Great stay. Great service. Nice room (we stayed in a private pool suite) and comfy bed. Only complaint is there’s a beautiful tub, but seems like hot water would run out most of the day so we couldn’t run a bath.

Partner

10/10

Exceptional

02 May 2019

Daniel

Definitely returning!

Amazing hotel; fantastic room, excellent breakfast and fab staff - especially Trang in breakfast, My at the pool and all the reception team.
Nice location near beach and shuttle to town.
Only criticism would be the hotel would be even more enjoyable if adults only.

Partner

10/10

Exceptional

21 Apr 2019

Annie

Quality at good value

Loved this hotel - will be staying here again and recommending to friends

Partner

10/10

Exceptional

18 Apr 2019

Adam

Very impressed with the resort as a whole.. will definitely go back for longer and recommend to all friends and family!

Leisure Partner

10/10

Exceptional

25 Mar 2019

Sean

Chill resort

The staff make this hotel, they will do anything to make one's stay easy and comfortable

Partner

10/10

Exceptional

14 Mar 2019

Brian

Absolutely fantastic

Absolutely fantastic. Beautiful resort, good location, easy to get to places, either by walking, bicycle or shuttle. For further destinations the resort will arrange transportation for you. We did all of these and all were great. But what really makes the resort is the staff...all are exceptional; friendly, kind, helpful above and beyond! We especially hold in highest regard Nga at reception, Trang in the restaurant and 2 of the managers, Khanh and Tuan. So grateful to have had the experience we did.

Partner

10/10

Exceptional

13 Mar 2019

Brian

Absolutely outstanding

Absolutely outstanding resort. That place is beautiful and in a great location. All staff go out of there way to make your stay the best it can be. Extended a 4 day stay to 7 and that was still not enough! Would go back in a heartbeat.

Partner

10/10

Exceptional

18 Feb 2019

Verified traveler

Really liked Silk Sense, the apartments were impeccable, the service was top notch and the breakfast was excellent. Only downside was the location, which was a little too far from the beach (10 min walk) or Hoi An (10 min car ride). I doubt you get as good a resort if it was not in the spot it is though, so it’s a fine compromise

Leisure Partner

10/10

Exceptional

16 Nov 2018

Verified traveler

We arrived a little earlier than check in time but our receptionist helped us to get in the room before check in time as soon as the room is ready. Friendly and warm-hearted staffs, amazing view from the balcony, clean room, had wonderful experience in Silk sense and will definitely stay again next time.

Leisure Friends

10/10

Exceptional

06 Nov 2018

Verified traveler

Very clean, the pool is just right, spa next to the Pool make it very Jr no.

10/10

Exceptional

01 Sep 2018

Verified traveler

AmaZing

Amazing resort. Staff were all friendly and accommodating. Comfiest bed I’ve ever slept in.

Partner

8/10

Excellent

15 Aug 2018

familyoffour

Lovely hotel in tranquil setting

A lovely week at this hotel by the river. Peaceful setting, nice pool, incredibly helpful and friendly staff especially on reception. The spa was also good, and the free foot massage for 2 very welcome. We also were given vouchers for a free afternoon tea and 15% off at a tailor in Hoi An, which we definitely used. Food was reasonable with good breakfast buffet, nice menu of local and western food at the pool cafe and restaurant though would be nice to see a few vegetable side dishes at the main restaurant. Shuttle bus to Hoi An (and beach) was brilliant, and excursions offered from the hotel also good. Not much going on around the hotel locally in terms of alternative places to eat - there are a few on the main road but with Hoi An a 15 min bus trip away it’s not much of a problem. We did get a little bored of pizza and pasta for our children at the hotel (they are picky eaters and not great with Asian food) but generally found the choice of food good. One minor point - if you are a tea lover, consider taking your own tea bags to breakfast unless you are happy with just Lipton!
Al things consifered, we loved our stay and will definitely be back.

10/10

Exceptional

03 Aug 2018

Fatima

Amazing! My husband I stayed there for 2 days. We used the hotel-airport transfer and it was perfect. Our driver was waiting for us and was very accommodating. He immediately provided us with an ice cold towel and a chilled bottle of water, which was much obliged since it was scorching outside. The actual facility was gorgeous...very similar to some of the hotels we stayed in Punta Cana. Very thing was well kept. The room itself was very modern and clean! The bed was comfy! The pool was divine! The shuttle service to Old Town was ontime. Breakfast was yummy and the hotel food was good...not excellent...but good. Loved my experience.

8/10

Excellent

31 Jul 2018

Vicky

The resort, staff and food is amazing but the beach in the area is crap

8/10

Excellent

13 Jul 2018

Linda

Good choice for certain situations

Just spent 5 nights in this hotel (July 2018). I agree with many of the other reviews that this hotel has many many upsides. New, modern, clean, friendly staff.

However, for our needs, it didn't quite hit the mark.

We were in Hoi An for 5 nights six days, so we had a lot of down time that we wanted to spend relaxing at the hotel by the pool, and in my opinion this is where this hotel is just too small. The pool itself is lovely but doesn't have enough sun beds around it so you end up in the old..put your towels out routine. The lunch food was very average and there's not really anything around the hotel within easy walk as an alternative.

There is a private beach but I never found it. There is a 9am shuttle to it (too early for me) but otherwise its a cab ride or 1km walk.

In my opinion, this is the perfect hotel if you want to use it as a base for sightseeing with maybe a dip in the pool but I didn't feel it's a 'hang out all day' kind of place.

If I were to go to Hoi An again I'd either choose a pool hotel closer into the centre of Hoi An or a hotel on the beach.

(Also, the photos are misleading. It looks like the grounds run down to the river from the pool, but actually there's a road between the pool and the river. )

10/10

Exceptional

18 Jun 2018

Colleen

Both my husband & I were so very happy with our stay, the hotel was sparkling clean
the restaurant for breakfast each morning was such a delight the staff doing everything to make it so special.We loved our week with all the lovely staff looking after us.

Partner

10/10

Exceptional

07 Jun 2018

yangbong

There was no inconvenience to use hotel.

The hotel facilities and service satisfaction were the best.

10/10

Exceptional

03 Jun 2018

Verified traveler

Beautiful eco resort !!! The pool was incredible and the staff were outstanding The food was great. The only concern was the bed was very hard. I would have no reservations recommending this resort.

4/10

Poor

27 May 2018

Verified traveler

Good location

Location was good, staffs were rather friendly and smiley, but dinner choice was poor, and logics of 'promotion' both for taxi fare and spa treatment seemed us unfair, which disturbed us much.
Concretely, one car fare should be the same either for 1 person or 3 persons, not per person. The manager tried to convince us that he could suggest a 'special discount = 1 person free', but the basic fare counted by person was not fair. Then the itinerary which he explained us was not respected, either initially lied or not respected by their employee. It was a real bad memory and pity.

10/10

Exceptional

22 May 2018

Bob

Nice resort with sizable pool

It was kind of new and clean room. Breakfast menu has been changed during our stay and they were all delicious. Easy to use shuttle to Hoi-An old town.

10/10

Exceptional

12 Apr 2018

Sally

Beautiful Resort out of Hoi An

This brand new resort is stunning. Great pool, settings and rooms. Right on the river!
Only thing is it’s about a 10-15 minute drive out of town. They have a shuttle and taxis are only USD $5. We also rode bikes in one day. This didn’t bother us at all as Hoi An isn’t all about the Ancient town. The bikes were great to ride through the rice patties and see Tre Qua gardens. Good gym and brekky is delicious!
We booked a deluxe room but the king bed was 2 single beds pushed together but horizontally! We asked to change and were upgraded to a garden villa! Definitely book the villas!!

10/10

Exceptional

08 Apr 2018

Glen

Great resort

Lovely resort and attentive staff
A little out of town but free shuttle every 2 hours is great

Partner

10/10

Exceptional

29 Mar 2018

shan

peaceful getaway with good facilities/food

Love that this place is located at a good distance from the city centre. Pool was relaxing with a good view of the river. Room was clean and bed was very comfortable. I could stay in the resort all day. Only bad thing was that the massage centre was always fully booked. Otherwise will definitely recommend this place to anyone visiting Hoi An!

8/10

Excellent

27 Mar 2018

Verified traveler

Silk sense Hoi An

Great hotel great staff just a bit far from the old town

Family

10/10

Exceptional

17 Mar 2018

Wendy

Lovely Silk Sense

A lovely boutique hotel with well planned layout and beautiful surroundings. The service was great and responsive. The extra mile of complimentary foot massage and daily afternoon tea by the pool was just superb. The free shuttle bus to Hoi An ancient town was very useful. The beach is a short walk but is across the main road though.

Partner

8/10

Excellent

27 Dec 2017

Dave

Nice hotel, near shopping and food

Weather is cold, never expected that. We stayed for a week and been to Marble mountain, An Bun hill and Central markets etc. Only that lots of motorbikes here and there, kind of dangerous for kids and elderly, swimming pool if water can be warm during cold days to allow kids to swim cos my children kind of disappointed.
So far great experience.

10/10

Exceptional

26 Dec 2017

Verified traveler

Friendly staff that respond fast.
Nice room and surrounding.

10/10

Exceptional

07 Oct 2017

Verified traveler

Secluded - peaceful hotel

We really enjoyed our stay at this new resort. On arrival we also received a free upgrade to a great room with a balcony looking over the river. The staff were all very friendly and really accommodating.

Great selection of food at the restaurant and a nice selection available at breakfast.

Lovely pool and spa. A really nice place to stay especially when you have had a long day in the hustle and bustle of town. Were able to come back to the resort and relax in the great garden setting and relax.

Would recommend to anyone travelling to Hoi An.

10/10

Exceptional

06 Oct 2017

Dale

Staff were lovely, attentive, helpful and nothing was too much trouble. Food/room was also at a high standard, I'd highly recommend and will definitely stay there again!

Family

10/10

Exceptional

06 Oct 2017

Kristin

Fantastic hotel and we will be back!

Fantastic hotel, facilities are excellent, rooms lovely. The free shuttle into town is brilliant and the breakfast buffet was the best we have ever had. There tends to be a breakdown in communication between the pool staff and orders that go into the kitchen, so be prepared to follow up your order. Kids loved the pool, fitness center is good. Highly recommend and would stay again.

Family

10/10

Exceptional

04 Oct 2017

Yossi

Great place to stay in Hoy An

The Silk Sense Resort is one of the very best hotels we have ever been to. It was launched acfew months ago so obviously all is brand new. It is beautifully designed and the rooms are very spacious and comfortable. The hotel's amenities are just great, including realtively big outdoor pool, spa, fitness room and more. The resort is spread over a large space beautifully equipped with vegetation and small water pools which gives a feel of utmost tranquility. It is located on the river side and the scene of the river from the rooms' balcony is beautiful. Very rich breakfast is served, surely the best we had in our trip to Vietnam. The hotel is not far from the beach, about 300 meters. However, it is not within the more populated beach strip, which is about 1 km north, where all the beach restaurants and bars are located. The hotel provides complimentary shuttle to the city centre and back from every two hours, which otherwise would cost around $5 by taxi. We planned to stay for 2-3 nights but we lijed ut so much we stayed the whole week.

Family

10/10

Exceptional

08 Jun 2026

Sandra

Wir würden das Hotel uneingeschränkt weiterempfehlen. Sowohl zum Strand, als auch in die Altstadt gibt es einen Shuttle vom Hotel. Das Frühstück ist sehr gut und es bleiben keine Wünsche offen. Das Personal kümmert sich sehr um seine Gäste und alle sind unglaublich hilfsbereit und freundlich.

Partner

10/10

Exceptional

26 May 2026

Bu-Yeon

최고의 숙소입니다
호이안을 다시 방문한다면 또 가고싶은 곳입니다
다만 아쉬운 점은 수영장 그늘막이 있었으면..

10/10

Exceptional

08 May 2026

AKITOMO

ホイアンからもダナンからも一定の距離がある、隠れ家的な五つ星ホテルです。こじんまりしていますが、その分細かなサービスが行き届いていて、３泊しましたがとても心地よかったです。朝食もプールも素晴らしかったです。今度は料理教室などのアクティビティにも参加したいです。ビーチも近くにあり、自転車でも無料シャトルバスでも行けますが、ここがまた人があまりいないところで、ビーチの前にはプールもあり、一日中ゆっくりできます。ダナンとは違って波もおだやかで、隠れ家的ビーチです。またホイアン滞在の際には利用したいです。スタッフのみなさん、ありがとうございました！

Partner

8/10

Excellent

26 Apr 2026

Ralf

Ganz schönes Hotel. Zimmer war leider nicht ganz sauber. Aber das Hotel ist zu empfehlen. Super nettes Personal. Strand in der Umgebung ist okay , leider etwas dreckig und kein paradiesisches Flair. Es gibt ein Shuttle nach Hoi an Altstadt und zu einem Beachclub.

Partner

10/10

Exceptional

02 Mar 2026

Remo

Preis-Leistung mehr als TOP!Personal ist so freundlich und hilfsbereit. Die Anlage war sehr sauber, das Zimmer mega gerämuig, das Pool gross und toll. Das war eine der besten Hotelanlagen, die wir je besucht haben!!

Partner

10/10

Exceptional

20 Feb 2026

John Atle

.

10/10

Exceptional

23 Jan 2026

GARAM

두 번째 방문이었습니다. 객실도 깨끗하고 직원들도 친절했어요. 조용한 것도 너무나 좋았습니다. 올드타운까지 셔틀이 있어서 편리했어요.

Friends_and_family Family