Deepakkumar
Room was spacious and clean. Staff was very helpful
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Bernardazzi Grand Hotel
Chisinau · Moldova
Bernardazzi Street 38, Md-2001 Chi?inau, MoldovaView location
8.6/10Excellent77 Reviews
Cleanliness9.2/10 9.2
Service9.0/10 9.0
Comfort8.4/10 8.4
Condition8.6/10 8.6
Amenities8.6/10 8.6
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Bernardazzi Grand Hotel
A stay at Bernardazzi Grand Hotel & SPA places you in the heart of Chișinău, within a 15-minute walk of Military History Museum and Piata Centrala.
This hotel is 0.8 mi (1.3 km) from National Museum of Archeology and History of Moldova and 0.8 mi (1.3 km) from Valea Morilor Lake. Make yourself at home in one of the 24 air-conditioned rooms featuring minibars and espresso makers.
Wired and wireless internet access is complimentary, and flat-screen televisions with cable programming provide entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage.
Planning an event in Chișinău? This hotel has 646 square feet (60 square meters) of space consisting of conference space and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Popular amenities
Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Spa
Non-smoking
Business facilities
Accessible facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
anytime
Check-out until
12:00 PM
Minimum check-in age
18
Hotel policies
No cribs (infant beds) available
Professional property host/manager
Pets not allowed
Service animals not allowed
Cleaning and safety
Sanitization
Cashless transactions are available
Important information
-
You need to know
- If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Children 3 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- No pets and no service animals are allowed at this property.
- Cashless payment methods are available for all transactions.
-
Special Instructions
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
- Cashless transactions are available
- Safety features at this property include a fire extinguisher
-
Minimal age
18
-
Optional fees
- Fee for buffet breakfast: approximately MDL 200 for adults and MDL 200 for children
- Airport shuttle fee: MDL 800 per person (one-way)
- Airport shuttle fee per child: MDL 400 (one-way), (from 7 to 15 years old)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
-
Spoken Language
Russian
English
French
Romanian
Nearby attractions
Military History Museum
0.9 km / 0.6 mi
Piata Centrala
1.2 km / 0.7 mi
National Museum of Archeology and History of Moldova
1.3 km / 0.8 mi
National Museum of Fine Arts
1.3 km / 0.8 mi
Valea Morilor Lake
1.3 km / 0.8 mi
National History Museum of Moldova
1.5 km / 0.9 mi
Central market
1.5 km / 0.9 mi
National Ethnographic & Nature Museum
1.5 km / 1 mi
Stefan the Great Park
1.6 km / 1 mi
Government House
1.6 km / 1 mi
Cathedral Park
1.6 km / 1 mi
Shopping MallDova
1.7 km / 1.1 mi
Rose Valley
1.7 km / 1.1 mi
Arcul de Triumf
1.8 km / 1.1 mi
Holy Gates
1.8 km / 1.1 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- hotel
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
No room details available for this hotel.
Guest reviews
What other guests saying about Bernardazzi Grand Hotel
50
reviews shown
Patricia
Lovely boutique hotel. Clean rooms, kind staff, good breakfast, and a great location. Would highly recommend.
Alison
The hotel itself was clean and is located about 20 minutes (walking) from the centre.
When we arrived, we had been allocated a double room instead of the twin room booked. It took a while to resolve this and due to this, the restaurant had shut by the time it was sorted out. The staff were unable to be flexible, even though they had caused the delay.
Whilst there is a pool at the hotel, it was fully booked and we were unable to use it during our stay, even though the hotel did not seem to have a high number of guests. We were offered a 9.30pm slot on our last night, but told we would have to pay for 3 hours of use which clearly was unacceptable.
The breakfast was adequate but not as good as expected. No fruit or decent yoghurt was available and staff seemed keen to move diners on as quickly as possible, snatching plates as soon as we'd finished eating.
To be fair, some of the staff were friendly and helpful - bringing towels and helping us with taxi booking.
However, as I had booked this hotel for the pool/spa facilities and it being advertised as 4 star, I was left feeling disappointed overall.
When we arrived, we had been allocated a double room instead of the twin room booked. It took a while to resolve this and due to this, the restaurant had shut by the time it was sorted out. The staff were unable to be flexible, even though they had caused the delay.
Whilst there is a pool at the hotel, it was fully booked and we were unable to use it during our stay, even though the hotel did not seem to have a high number of guests. We were offered a 9.30pm slot on our last night, but told we would have to pay for 3 hours of use which clearly was unacceptable.
The breakfast was adequate but not as good as expected. No fruit or decent yoghurt was available and staff seemed keen to move diners on as quickly as possible, snatching plates as soon as we'd finished eating.
To be fair, some of the staff were friendly and helpful - bringing towels and helping us with taxi booking.
However, as I had booked this hotel for the pool/spa facilities and it being advertised as 4 star, I was left feeling disappointed overall.
Elena
We got this property for the spa but did not get to use it. They did not had hot water for a day or tho due to city contraction near by. But everything else was good, family room was simple and nice.
Samson
The property was very neat and well kept. The lady at the front desk was very polite and helpful. The room was bigger than I originally thought, and the seperate bathtub was massive! If you're a bigger man like me (6' 290lbs) and like to have a relaxing bath, that you can actually fit in, this is the place!!!
I would definitely recommend this hotel to anyone visiting Chisinau.
I would definitely recommend this hotel to anyone visiting Chisinau.
Faisal Azni
Clean room
Steven
I really enjoyed my four-night stay at the Bernardazzi Hotel and Spa in Chișinău. The room was clean, comfortable, and well maintained, and the hotel offered great value for money. I used the spa facilities several times and also booked a massage, which was excellent and very relaxing. Overall, a comfortable and affordable stay, and I would happily stay here again.
david
Good location
Inna
We liked the service
Serhii
ВСЕ ОК
Michael
First night with no hot water at all, after 20:00. When contact the lobby, they told me to wait until tomorrow morning at 09:00.
Avik
Great place. Centrally located. Good breakfast.
Maria
The hotel staff is not at all interested in providing assistance, they don't even hold the door
ieva
Wouldn't recommend
I wouldn't stay there again. We had a last minute flight cancellation and arrived a day late, there was no willingness from the hotel to help us cancel the booking even though we stayed there 2 more nights. I understand I had to go through Expedia but in the end of the day it was a hotel who had the power to provide a solution which they didn't. They didn't even allow us to move breakfast which was prepaid for the first night. And to use the pool and spa area you have to pay additionally and it isn't included for hotel guests. Definitely not worth €80 a night.
Vitalie
Nice
Natalia
Nice hotel close to city centre.
Tasty breakfast, good value for money. It’s a shame that spa needs to be paid for separately
Tasty breakfast, good value for money. It’s a shame that spa needs to be paid for separately
J.P.
Decent hotel with friendly staff.
The staff was friendly and helpful, breakfast was good and the rooms were as expected. Also a central and convenient location Only downside: The housekeeping was a bit sloppy, not really tidying properly and sometimes taking towels but not putting new ones.
Elize
We had a fantastic stay! The staff is professional and friendly! Excellent customer service. The rooms are clean and spacious and the location is perfect.
Nikita
Not what I expected
I had a pretty tough experience for multiple reasons. I chose this hotel because of the spa, pool and sauna. So I wanted to come and rest in a nice environment during these cold winter times. When I arrived at the hotel, I was told that sauna and pool is a paid service (70 eur for 3h which is crazy expensive). I never had to pay for pool and sauna in any hotel I have stayed (Moscow, St. Pete, Dnipro, Odessa, Riga, Jurmala, Prague and more). After all, this is not a sepcial treatment or a massage that we are talking about. Moreover, I was told that sauna and pool is booked every day except from 3am to 6am. Hotel's manager was kind enough to offer me a free hour from 3am to 4am and since I was tired it was impossible for me to stay awake until 3am at night so I rejected that option. The next day I found out the reason why the spa is booked all throughout the day. It's because if they book it for you then you are the only person who will use it during those hours and there will be nobody else inside. Anyway, I did not get what I came from and I also skipped the breakfast during all 3 days of stay. Breakfast is served from 7am till 10am. 2 bottles of still water were given to me daily which was fine.The room was not bad, the bedding was especially good. I slept very well. The temperature inside the room was ok. Maybe this hotel works for people who are ready to pay and book spa in advance. But for me this was unacceptable and very surprising. So it did not work out as I expected.
Benjamin
Bernardazzi Grand Hotel, where do we start. It is a beautiful, friendly hotel with excellent customer service. The manager, Michael, will go out of his way to ensure you have everything and anything, no matter what you need. He is a manager that every hotel needs. If you are in the area, this is your hotel. It's a beautiful Hotel and fantastic customer service, so go and check it out. See it for yourself. Until next time, thanks again!!
Doina
Check-in was great and the overall stay was fine. The lady at the checkin was very nice, but no English. The breakfast experience was great. Food was fresh and delicious. Service was very nice. Checkout was terrible. The girl wanted to charge us for the minibar. Expedia shows minibar included, what a hell. The website shows staff speaks English, they didn’t speak English nor Romanian at the checkout. We are coming back to the city but not in this hotel.
Roman
Good location and room was very clean. Air conditioner was quite noisy and kept me up during the night.
Olga
We loved how approachable and friendly the staff was! We only stayed one night but we felt truly welcome at the property. They accommodated every request we had. Mikhail personally took care of us and made our stay at the hotel very comfortable. I would definitely stay at BGH again! I am very thankful to the staff of the hotel for such a pleasant experience in Chisinau!
Artur
Great hotel, great team. Great staff!! Super location. Will definitely come here next time!
Artur
Хороший дружелюбный персонал ! Удобное месторасположение! Вообщем супер!
Douglas
Best Place to in Chisinau, Moldova
It has a amazing staff. From the front desk, maintenance, to Housekeeping. The beds were memory foam. I was able to check in early without a problem. Good location but not on a busy street. Will stay there the next time I visit.
Tom
Absolutely fantastic. All the staff were excellent and made us feel right at home. If I ever return to Chisinau, this is sure to be the place I stay.
ez el din
very nice,clean and clean spa,wonderfull service, big like, i will return with my family
Viktor
All cool except the AC. Thus not cool in the room)
A nice hotel, it's modern, the rooms are comfy, bathroom amenities are plentiful, free water each day.
2 major flaws that have spoiled the impression.
A/C not working! I struggled with the remote for 5 minutes before calling the reception to find out what I'm doing wrong and found out A/C is not working as such but 'you may open the window'. It didn't help much.
TV has 2 remotes - one for the TV and one for the receiver and the latter refused to access the receiver hanging behind the TV set unless you actually stand next to it and point behind the TV set. Kind of killing the very idea of a remote.
2 major flaws that have spoiled the impression.
A/C not working! I struggled with the remote for 5 minutes before calling the reception to find out what I'm doing wrong and found out A/C is not working as such but 'you may open the window'. It didn't help much.
TV has 2 remotes - one for the TV and one for the receiver and the latter refused to access the receiver hanging behind the TV set unless you actually stand next to it and point behind the TV set. Kind of killing the very idea of a remote.
Verified traveler
Really good hotel with a extraordinary prices!
Tricia
Great place to stay!
Our family stayed at the Bernardazi Grand when we went to Moldova for our sons wedding. Will definitely stay there when we go back to visit. Very nice accommodations, super friendly staff, and enjoyed the free breakfast. And I love when hotels provide comfy bathrobes!
Yuliya
Завтрак хороший, номер достаточно неухоженный, постельное белье старое, все в закатышках, по номеру ползали жуки. Лифт не рабо ал.
Domenico T.A.
Colazione ottima, un po' sbilanciata verso il salato.
Spa carina, non economico l'accesso ma riservato solo a chi prenota e nessun altro.
Camere ok.
Spa carina, non economico l'accesso ma riservato solo a chi prenota e nessun altro.
Camere ok.
Rodica
Bellissimo albergo! Personale gentile!
Cena in camera molto apprezzata, grazie.
Cena in camera molto apprezzata, grazie.
Peter
Super lækkert og nyt hotel.
Alessandro
Tutto perfetto!
Holger
Sehr freundliches, serviceorientiertes Personal, ruhige Lage, neuwertiger Zustand der Unterkunft, Zentrum fußläufig erreichbar, tolles Frühstück
VOLKAN
Kahvaltı çeşitliliği biraz zayıftı ama memnun kaldık.
silvia
Da dimenticare
Esperienza pessima. Millantano quattro stelle ma le stanze hanno arredi vecchi e sdruciti, colazione imbarazzante (basti dire che le brioches erano confezinate). Il secondo giorno sono rimasta chiusa in ascensore. Siccome mi sono lamentata perché nella mia stanza non si potevano aprire le finestre mi hanno spostata in un'altra, dove non c'era l'acqua calda nella doccia. L'ultima sera tornando ho trovato la stanza rifatta solo in parte. Lo sconsiglio vivamente.
Henrik
Very good hotel.
Very friendly and helpful staff. Great standard and very good breakfast.
Helge
Fint hotell
Pent og rent hotell. Veldig hyggelig betjening!
Cevdet
Beğendim
Lars Willy
Long weekend in Chisinau!
The hotel has a little more than average standard! The reception area looks nice with a big light crown and old Mercedes displayed at the floor! They have a small unmanned bar area near the car. You must make a request at the reception if you want to buy something! The hotel is smaller with spa area witch I never used! The rooms are spacious with comfortable beds, good Wi-Fi and air-conditioning! Bathroom comfortable but unpractical with no door for the shower cabin! The breakfast is average and it depends how good on how early you show up! I can recommend to stay here!
Verified traveler
Very expensive spa (not included). No restaurant except for Breakfast.
Polite staff.
Polite staff.
Thomas H
Fint hotell og hyggelige ansatte
Fint hotell med relativt sentral beliggenhet. Rommet var bra og renholdet også. Alle de ansatte var veldig hyggelige.
Gratis parkering rett utenfor døra var også et pluss.
Gratis parkering rett utenfor døra var også et pluss.
Verified traveler
Nice central hotel with atrentive staff
SEYHAN
Mükemmel tatil
Nerden başlayacağımı bilemiyorum, ilk girişten taaaki çıkışa kadar herşeyden ben ve ailem çok memnun kaldık, yemekleri çok lezzetli çalışanları çok çok kibar odaları çok çok konforlu, özellikle resepsiyonda duran mikail bize çok çok yardımcı oldu her konuda herşeyde, restorantta duran garson alex oda bize çok çok yardımcı oldu her konuda, şehir merkezinin hemen ortasında heryere yürüyerek 5 dakika bilemedin 10 dakikada varıyorsunuz, kişinev çevresi eski sovyet zamanından kalma yapılar çok fazla karşılaşacaksınız çok güzel bir şehir, ama tekrar geleceğimden eminim ve tekrar bu otele geleceğim kesinlikle herkeze çok teşekkür ederim.
YVES
Hôtel très agréable et personnel très attentionné
Je recommande
Je recommande
Emmanuel
Last week stay
Good room
Not completely in center
Good massage (but the room was cold)
Why do we have to book swimming pool in advance (not convenient at all !!)
VERY friendly staff
Be Careful : NO RESTAURANT (only breakfast)
Not completely in center
Good massage (but the room was cold)
Why do we have to book swimming pool in advance (not convenient at all !!)
VERY friendly staff
Be Careful : NO RESTAURANT (only breakfast)
Özcan
Anlatılmaz yaşanır
Sakin dinlendirici bir tatil oldu otel gayet güzel sezsiz ve konforlu personel Güler yüzlü Herşey için çok teşekkür ederim
Location & surroundings
Bernardazzi Grand Hotel
Bernardazzi Street 38, Md-2001 Chi?inau, Moldova, Chișinău, Moldova
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