Name: The Pelican Hotel Cantonments Accra
Address: Cantonments Rd Adjacent To Eu Office 233, Accra, GH

10/10

Exceptional

28 Jul 2026

Arial

We loved this property, clean, perfect location and the staff was so kind and friendly! We would recommend this hotel!!

10/10

Exceptional

28 Jul 2026

Shanavya

I loved the place. The staff was awesome

10/10

Exceptional

27 Jul 2026

Anthony

I stayed at 4 hotels in Accra over a 2 week period, and this was by far the best overall. They gave a a nice room upgrade without my requesting one, and let me check in early. The room was completely outfitted with everything I could want, coffee, tea, water. Bed was comfortable. And of course all the staff was beyond kind and accommodating. And for all those things, the price was quite amenable.

10/10

Exceptional

08 Jul 2026

Takin

Beautiful hotel right in the middle of the city and accessible locations.

10/10

Exceptional

06 Jul 2026

Dana

Nice place.

10/10

Exceptional

22 May 2026

Akanni Ibukun

It is a nice place. Excellent.

Business

10/10

Exceptional

16 May 2026

Abubakar Abdullahi

I recommend this property

10/10

Exceptional

14 May 2026

May

The Pelican Hotel, Ghana

The Pelican Hotel is easily the best hotel we have stayed at in Ghana over the years. The staff made us feel incredibly welcome and were always very accommodating. The rooms are extremely comfortable, spotlessly clean, and truly deserve a five-star-plus rating. The hotel’s food is excellent, with a wonderful variety of options to choose from.

On this trip, we first stayed at another hotel in Ghana, but The Pelican is far superior in every way. We will be travelling frequently to Ghana from the UK in the future, and The Pelican will definitely be our base. Stepping into the foyer immediately feels calm and welcoming — we were even offered complimentary drinks as soon as we arrived to check in.

I truly hope these high standards never slip, as this hotel made our time in Ghana absolutely outstanding. I would highly recommend The Pelican Hotel to anyone planning a stay in Ghana.

Partner

10/10

Exceptional

01 May 2026

Thabisile

Hotel is in a great location. Not far from the airport. So you will hear flights overheard. Lovely reception area. Check in was quick and straightforward. Special mention to Kekeli and Bismarck. Great breakfast choices. Staff were superb, so helpful and very pleasant.
Room was clean. Very spacious and aircon worked very well. The Atrium area and bar is great. The pool area is small but a nice extra bonus. Will definitely return.

Partner

6/10

Pleasant

03 Apr 2026

ebony

Comfortable and clean room.

Self

10/10

Exceptional

28 Mar 2026

June C Tapscott

The daily breakfast offerings were always different, which provided great variety and gave you a true taste of Ghana. That was a highlight of my stay. The staff overall were wonderful, friendly, and welcoming, and I would definitely return.
The pool area itself was nice and relaxing; however, there was a noticeable smell of garbage coming from a nearby field filled with trash that was visible from the area. It would greatly improve the guest experience if the hotel added some attractive décor to block that view and make the space more appealing.
That said, there are a few other areas I believe could be improved. First, the restaurant charges for bottled water, even though it is complimentary in the rooms, which felt inconsistent. Also, during breakfast, if you request a juice outside of what is offered that day—especially due to allergies—you are charged extra, which seems unreasonable.
Lastly, I had an issue at checkout. I paid my bill in full, but while I was at the airport about to board my flight, I received a message stating that I had been undercharged and still owed money. I was sent an invoice to pay immediately. While I did pay the amount they claimed I owed, it was frustrating and confusing that this was not identified at checkout. It also felt a bit insulting, as I take pride in paying my bills honestly and on time.
Overall, it was a good experience, but better communication, improved surroundings, and more accurate billing processes would make a difference.

Self

8/10

Excellent

10 Mar 2026

Jacqueline

Overall, it’s a great option for business travellers rather than perhaps tourists with children. The location is ideal and makes it very easy to get around the city, especially the tourist attractions.
The standout feature for us was the breakfast. There was a huge variety of options, including delicious traditional Ghanaian dishes such as jollof rice and fish stew, alongside all the classic breakfast items. The room décor was modern, and the shower was excellent with strong water pressure. The staff were consistently lovely, polite, helpful and quick to respond to requests. When a chair in the courtyard unexpectedly collapsed as I sat on it, they assisted me immediately, apologised sincerely and offered drinks to make up for the incident. They also provided an iron we requested arrived promptly.
However, there were a few maintenance issues that affected the overall experience. The double room was quite small and some fixtures and fittings felt worn for a four‑star hotel. Several electric sockets didn’t work, and although the room had USB‑A charging ports, they weren’t all functional and there were no USB‑C options. The fridge acted more like a basic larder, as the freezer compartment didn’t work. Our courtyard‑facing room didn’t get much natural light, so in Accra’s humidity, things didn’t dry easily. The safe in our room was also not working and despite reporting it, it wasn’t repaired during our stay.
Overall, I would still rate the Pelican Hotel as a good place to stay,

Friends

10/10

Exceptional

25 Feb 2026

Shivani

I had the most wonderful extended stay at The Pelican in Accra and would not hesitate to recommend it. From the moment I landed from a long overseas flight I was warmly greeted assisted by the distinguished airport shuttle chauffeur and had the privilege of being couried to the hotel by airconditioned luxury vehicle. I knew from that moment that I should be prepared for exceptional customer service and amenities.

The Pelican reception staff and staff throughout the hotel attended to my every need with a warmth,respect professionalism, efficiency and grace.

The room/apt with a spacious private balcony.
was beautifully appointed and immaculate in terms of cleanliness, being cleaned daily and as required.

The delicous array of meals including traditional Ghanian dishes on offer at the Beak and the outdoor Atrium meant that I didn't wish to venture out,

The quality of the food and service was excptional and available 24/7 with room service.

I utlised the state of the art (very cool) gym and pool which offered privacy and a serene space.

As someone from Australia who has travelled the world and stayed at fabulous hotels I can say that the Pelican was exceptional and met every expectation.

It is a hotel that has business clientele and holiday makers which makes for a great ambience.

Ensure your rorom suits your needs in terms of the view and noise as Accra is a busy city.

Thank you to all the staff who made my stay so memorable!

6/10

Pleasant

24 Feb 2026

Winny

Room was good but had no windows

10/10

Exceptional

24 Feb 2026

Esther

I loved it

10/10

Exceptional

16 Feb 2026

Larry

Clean

10/10

Exceptional

15 Feb 2026

Gregg

The rooms are excellent. The hospital has a very modern in European feel. The workout room is spacious and well equipped. And of course his staff are overly helpful and extremely nice.

Business

4/10

Poor

18 Jan 2026

Takumi

The key didn't work.The show warm water didn't come out. No hair dryer unless requesred. Spaciiys but no desk for work.

Business

10/10

Exceptional

06 Jan 2026

Michael

My stay at the pelican hotel was nothing short of amazing. The staff was extremely hospitable and supportive throughout the entirety of my wife and I’s stay. We were visiting Ghana for a wedding and due to some wedding programming had to switch rooms on two occasions; the staff was extremely helpful in getting us relocated to our new rooms and ensuring that the room was up to par on a daily basis. Even the small details such as getting a small pouch of sweet and savoury plantain chips really made us happy to come back to the hotel each day. Also the food at the hotel restaurant was very good. We really enjoyed the whole grilled fish with yam chips. The entire team was great, but some of the folks that stood out for us were Michael and Vincent at the front desk and Shadrack, the security manager, who really took care of us and even helped arrange some sightseeing. Highly recommend!

Leisure Partner

6/10

Pleasant

05 Jan 2026

ebony

Please don’t allow parties in the rooms.

Leisure Family

10/10

Exceptional

05 Jan 2026

jesse

Great location. 2 nice restaurants when you don't want to go out. Staff was friendly and helpful.

Leisure Partner

10/10

Exceptional

31 Dec 2025

Kwame

New Hotel. Amenities were emasculate. In a great location, center of Accra. The front office and manager were very friendly and helpful.

Self

10/10

Exceptional

21 Dec 2025

Prince

The staff were great they all did a fantastic job.

Friends_and_family Family

10/10

Exceptional

13 Dec 2025

Darwin

This being my third visit to Pelican, several of the staff I met earlier greeted me and it was almost like extended family. The physical layout was nice before and even better now. Our suite was very comfortable and spacious; it had a great kitchen and separate place to work at a desk. The quiet rooms and serene atrium are a peaceful contrast to the noise that fills much of the city and beyond. Service was great--the only improvement area is the front desk needs to have change available for people paying in cash (plus to provide for tips, etc.).

Business_and_leisure Family

10/10

Exceptional

10 Nov 2025

Oyeyemi

Very clean, polite and patient staff.

Business

10/10

Exceptional

07 Nov 2025

Michael

Great experience, pleasant customer service

8/10

Excellent

24 Oct 2025

Joan

?

10/10

Exceptional

16 Oct 2025

Alfreda

Kind staffs

10/10

Exceptional

29 Sep 2025

Darwin

This recently opened hotel continues to shine and offers very good service. Our suite was quite spacious and having a clean kitchen was helpful. The lobby is also clean, comfortable, and spacious. After commenting in my previous stay about problems with off-site laundry service, it seems to have improved.

8/10

Excellent

28 Sep 2025

Camele

Very clean, staff very friendly, surprisingly room service foods was very good ( jollof, chicken and Kelewele/plaintains). Its within 10-15 minutes of town, Makola market, museum and the airport. Our room was noisy because it was above the garage on one side, street on the other side so car and bike noises and air planes overhead that sounded like they were about to land on the roof.

Leisure Family

10/10

Exceptional

27 Sep 2025

Stephanie

Hubby and I enjoyed a great 3-night stay! All staff were extremely kind and welcoming. Nice breakfast buffet was included with our room rate. We had the smallest room which I personally wouldn't do again. It did not have enough space to layout both of our large suitcases. Only a small walking lane on each side of the bed. Also included an armoire with shelving, a desk, and a folding luggage rack. The room was very clean and included coffees, teas, snacks, a fridge, toaster, and two large bottles of water. Wished it had a microwave!

Our room included a balcony which overlooked the main street. Had two chairs and a small table. Very busy street to people watch and see traffic!

We did experience the following issues but each was immediately addressed when we reported:
1) A/C not cold 2) shower drain clogged

We would definitely consider staying here again!

Business_and_leisure Partner

10/10

Exceptional

12 Sep 2025

Oluwafemi

Very lovely and serene.
Nice scents too

Business Self

8/10

Excellent

10 Sep 2025

Samimah

This property was very nice. It is modern and comfortable. It's new and centrally located to everything. About 10 mins from the airport and close to lots of restaurants. The staff was amazing!! Each and everyone one of them! Except the management/owners..

However.. there were a few things that need improvement:

1 - The breakfast buffet was expensive for what they offer. There are other hotels in the area that offer a breakfast buffet that has more options that cost less. The food was average.

2 - The management/owners which are Turkish, were not friendly at all and did not acknowledged the guest. There was no, \"Hello, how are you? How are things going? Can I help you with anything? They just walked around making sure the employees were inline but never interacted with their guest. When I said hello to them they never opened their mouths, just nodded their head.

3 - There was NO hot water. I was there seven nights and maybe had a lukewarm shower twice. It was just warm not hot! And for these reasons I will not return.

Business_and_leisure

4/10

Poor

27 Aug 2025

Cynthia B

Too small for the price!

Wow, the pelican hotel is a beautiful new facility, the room we were given was incredibly small. Learned later, that the standard room in other parts of the hotel we’re nearly twice the size! Either of these rooms should be priced accordingly or given only to those who may be traveling alone. Will not be coming back.

Partner

10/10

Exceptional

21 Aug 2025

Zakaria

Excellent staff. Clean rooms

10/10

Exceptional

17 Aug 2025

Kwasi

Excellent

Leisure Self

8/10

Excellent

04 Aug 2025

Bennette

First Trip to Ghana and not our last!

We truly enjoyed our stay at the Pelican Hotel Cantonments in Accra. The personnel were informative, polite and very customer focused. The property was secure, clean, extremely comfortable and welcoming. The location was excellent...close to markets, entertainment and great restaurants. Thank you for making our first visit to Ghana memorable.

Partner

10/10

Exceptional

23 Jul 2025

Kahlilah

The Pelican was beautiful, clean and modern. The staff were nice and super helpful.

Leisure Partner

10/10

Exceptional

21 Jul 2025

DAVID

The best

Business Self

8/10

Excellent

21 Jul 2025

Thor

Good location. Friendly staff. But very small room

Business

10/10

Exceptional

15 Jun 2025

Barry

An amazing hotel. The rooms are clean and tastefully furnished with excellently courteous and well trained staff. The cuisine was equally superb.

Business

10/10

Exceptional

07 Jun 2025

Isaac

This was a great experience

Business_and_leisure Family

10/10

Exceptional

07 Jun 2025

Dia

It’s a brand new property

10/10

Exceptional

15 May 2025

Sophie

Very nice hotel. Clean, and has everything you need. Excellent location.

Business_and_leisure Family

10/10

Exceptional

07 May 2025

MARTHA

I will return! Great hotel and staff. The best breakfast and such an accommodating staff. The room was smaller than they appeared in the photo, barely any floor room for our humanitarian supplies but the kindness of hotel staff made up for it. My team was very disappointed that the pool didn't work but we let it go and enjoyed the area.

Business_and_leisure Partner

10/10

Exceptional

09 Apr 2025

Laud

Clean

8/10

Excellent

07 Apr 2025

Ebony

Great stay! Staff are attentive and polite, rooms are great quality and condition and super clean.

Would love to stay here again :)

Business

10/10

Exceptional

29 Mar 2025

Michael

I would definitely recommend this hotel.
Great staff and great local.

Leisure Family_with_children

10/10

Exceptional

24 Mar 2025

Wael

The staff is vey nice and helpful

Business Self

10/10

Exceptional

29 Apr 2026

Flavia

As instalações são ótimas e a equipe de funcionários não poderia ser mais atenciosa. O café da manhã, contudo, é apenas razoável, considerando o padrão do hotel

Self