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Alisa North Ridge

Accra · Ghana

Dr. Isert Road, 21View location

8.2/10Excellent391 Reviews
Cleanliness8.4/108.4
Service8.2/108.2
Comfort7.6/107.6
Condition8.0/108.0
Location8.0/108.0
Neighborhood7.8/107.8
Quality2.0/102.0
Value2.0/102.0
Amenities8.6/108.6
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  • Hotels with spa

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Alisa North Ridge

Swiss Spirit Hotel and Suites Alisa is strategically located in the center of Accra with convenient and easy access to the citys touristic attractions and 15 minutes drive from Kotoka International Airport-The hotel is close to many diplomatic missions-corporate headquarters and Accras bustling city center-The touristic destinations close to the hotel are the Art center-Museums and the National TheaterSwiss Spirit Hotel and Suites Alisa is easily accessible to Accras business district-the city center and Accras touristic attractions-The hotel is only 15 minutes from Kotoka International Airport and is close to the National Museum of Ghana-the Ghana State House-the National Theater of Ghana and Accra International Conference Center-Set in a serene neighborhood of Accra the hotel offers a wide range of leisure facilities-air conditioned rooms with complimentary wireless internet access and LCD TV with satellite channels-Swiss Spirit Hotel and Suites Alisa Accra boasts of a variety exquisite and vibrant dining venues and bars-Guests can unwind and rejuvenate at the Inspirations outdoor swimming pool or gym-A number of distinctive meetings-conference and banqueting venues are available to accommodate from small to large events with state of the art technologies and tasteful catering services

Read more about this hotelShow less

With a stay at Alisa Hotel North Ridge, you'll be centrally located in Accra, within a 15-minute drive of Accra Mall and National Museum of Ghana. This luxury hotel is 5.3 mi (8.5 km) from Labadi Beach and 9.9 mi (15.9 km) from Teshie Beach.

Make yourself at home in one of the 264 guestrooms featuring minibars and LED televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Featured amenities include a 24-hour business center, express check-in, and express check-out. Event facilities at this hotel consist of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 4:00 AM
Check-out until 12:00 PM

Hotel policies

Beach nearby Professional property host/manager Pets not allowed Service animals not allowed

Cleaning and safety

Sanitization
Contactless check-out is available

Important information

  • You need to know
    • Up to 2 children 5 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • No pets and no service animals are allowed at this property.
    • Contactless check-out is available.
  • Special Instructions
    This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards, debit cards, and cash
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Optional fees
    • Fee for buffet breakfast: approximately USD 250 for adults and USD 125 for children
    • Airport shuttle fee: USD 20 per person (roundtrip)
    • Airport shuttle fee per child: USD 20 (roundtrip), (from 11 to 18 years old)
    • Late check-out is available for a fee (subject to availability)
    • Rollaway bed fee: USD 30.0 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    French

Nearby attractions

National Museum of Ghana 1.9 km / 1.2 mi
Jubilee House 2 km / 1.2 mi
National Theatre of Ghana 2.2 km / 1.3 mi
Accra International Conference Centre 2.3 km / 1.4 mi
Oxford Street 2.4 km / 1.5 mi
Ghana State House 2.6 km / 1.6 mi
Ohene Djan Stadium 3 km / 1.8 mi
Golden Dragon Casino 3.1 km / 1.9 mi
Independence Square 3.2 km / 2 mi
Centre for National Culture 3.3 km / 2.1 mi
Kwame Nkrumah Memorial 3.5 km / 2.2 mi
Accra Arts Centre 3.5 km / 2.2 mi
Makola Market 3.6 km / 2.2 mi
Holy Trinity Cathedral 3.9 km / 2.4 mi
Osu Castle 4.1 km / 2.6 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • hotel
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fiExtra charge
  • Car hireExtra charge
  • Airport ShuttleExtra charge
  • Room serviceExtra charge
  • Laundry serviceExtra charge
  • 24-hour securityExtra charge
Show 16 more facilities & services
  • Bellboy serviceExtra charge
  • Lift accessExtra charge
  • GardenExtra charge
  • Luggage roomExtra charge
  • BBQ facilities
  • Towels and bed linenExtra charge
  • BarExtra charge
  • Restaurant
  • Smoking areaExtra charge
  • Poolside snack barExtra charge
  • SaunaExtra charge
  • MassageExtra charge
  • Hairdressing salonExtra charge
  • Spa centreExtra charge
  • FitnessExtra charge
  • TennisExtra charge
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Room DELUXERoom • DELUXE • 1 Bedroom • 40 m²ROO.DX

    Photos are not available for this room type.

    Alisa North Ridge

    Room DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Non-smoking room
    Room size
    40 m²
    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DX

    No detailed facility list available for this room.

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN DELUXETWIN • DELUXETWN.DX-1

    Photos are not available for this room type.

    Alisa North Ridge

    TWIN DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DX-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE WITH DOUBLE BEDJUNIOR SUITE • WITH DOUBLE BEDJSU.DB

    Photos are not available for this room type.

    Alisa North Ridge

    JUNIOR SUITE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE DELUXESINGLE • DELUXESGL.DX

    Photos are not available for this room type.

    Alisa North Ridge

    SINGLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Alisa North Ridge

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE STANDARDJUNIOR SUITE • STANDARDJSU.ST-1

    Photos are not available for this room type.

    Alisa North Ridge

    JUNIOR SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIORDBL.SU-2

    Photos are not available for this room type.

    Alisa North Ridge

    DOUBLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST

    Photos are not available for this room type.

    Alisa North Ridge

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIORRoom • SUPERIORROO.SU

    Photos are not available for this room type.

    Alisa North Ridge

    Room SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin WITH DOUBLE BEDDouble or Twin • WITH DOUBLE BEDDBT.DB

    Photos are not available for this room type.

    Alisa North Ridge

    Double or Twin WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST-1

    Photos are not available for this room type.

    Alisa North Ridge

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin DELUXEDouble or Twin • DELUXEDBT.DX-7

    Photos are not available for this room type.

    Alisa North Ridge

    Double or Twin DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DX-7

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE SUPERIORSINGLE • SUPERIORSGL.SU

    Photos are not available for this room type.

    Alisa North Ridge

    SINGLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE STANDARDJUNIOR SUITE • STANDARD • 1 Bedroom • 49 m²JSU.ST

    Photos are not available for this room type.

    Alisa North Ridge

    JUNIOR SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Non-smoking room
    Room size
    49 m²
    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Bedrooms
    1
    Room type
    JUNIOR SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.ST

    No detailed facility list available for this room.

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXERoom • DELUXEROO.DX-1

    Photos are not available for this room type.

    Alisa North Ridge

    Room DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DX-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    Alisa North Ridge

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Alisa North Ridge

8.2
Excellent
391 Reviews
Cleanliness
8.4 /10
Service
8.2 /10
Comfort
7.6 /10
Condition
8.0 /10
Location
8.0 /10
Neighborhood
7.8 /10
Quality
2.0 /10
Value
2.0 /10
Amenities
8.6 /10
100 reviews shown
8/10
Excellent
05 Jul 2026
Cathy Else Marie
Food expensive with quality no many choice if you are not local. Same desert same starter same food. The hotel is expensive and does not have all the standard for the price.
Family_with_children
10/10
Exceptional
11 Jun 2026
Joseph
I have always enjoyed staying at Alisa Hotel whenever I visit Ghana. The location is excellent, with convenient access to Osu, the airport, and other key areas of Accra.

The food at the restaurant is consistently delicious, and the customer service is among the best I have experienced. Mrs. Vida Opoku consistently demonstrates professionalism, genuine care for guests, and a deep knowledge of hospitality. Staff and managers like her are a major reason why I continue to choose Alisa Hotel whenever I visit Accra.

One area that could use improvement is the gym. Some of the treadmills appear outdated and would benefit from being upgraded or replaced.

Overall, I highly recommend Alisa Hotel to anyone looking for a comfortable, well-located hotel with excellent service in Accra. It remains one of my preferred places to stay whenever I am in Ghana.
Self
6/10
Pleasant
05 Jun 2026
david
This has been our go-to spot in Ghana. It’s usually very good.

This year, there were noticeable degradations. The eyehole in the room was missing and stuffed with tissue paper. The hook on the back of the bathroom door was broken off. There were no hand towels. Just one or two regular towels.

Worse, at breakfast there were roaches crawling the wall and when the table linen was lifted, a roach crawled out. The waitress saw this but did not call a manager. As if this is a regular occurrence.

The water was unavailable one night. We called using the room phone and got no answer. I had to call using an outside line to get a response.

We do 40 to 50 room nights a year in Ghana. We may need to find a new hotel.
Friends_and_family Friends
10/10
Exceptional
27 Apr 2026
Richa
Great stay at the Alisa hotel, helpful staff, good breakfast and clean rooms. They let us check in early as our flight arrived early, that helped a lot.
Business Friends
8/10
Excellent
05 Jan 2026
sherman
The room and facilities were great.
Self
10/10
Exceptional
03 Jan 2026
Jalen
Clean room
Leisure Self
10/10
Exceptional
29 Dec 2025
Yawo
Good breakfast
Business_and_leisure Friends
6/10
Pleasant
06 Dec 2025
Ana
The staff was lovely and the breakfast was good. The first room was not in good condition at all. The AC, refrigerator and phone were all not working. I asked to be changed room and after some insistence they helped me with that but I would reconsider staying there in the future.
Business Self
10/10
Exceptional
01 Dec 2025
Andrew
The staff are great. The hotel is in a great location and very spacious.
The food in the restaurant is great. I got in late and they accommodated me
Business
10/10
Exceptional
10 Nov 2025
WAHEED OLALEKAN
Yes
Business
10/10
Exceptional
25 Oct 2025
Simon
Overall a very good experience, better than expected.
Only thing to improve is restaurant service: Waiting 45-60 min for a simple pasta dish is not acceptable. Will be back for sure.
Business
10/10
Exceptional
26 Sep 2025
Artur
people from the reception very nice and friendly
Business
10/10
Exceptional
22 Aug 2025
Oluwaseun
I was refused my Stay in style: free room upgrade when available
Business Self
10/10
Exceptional
19 Aug 2025
Cecelia
The room was spacious and thoughtful design. The bathroom and soaking tub was clean. Thank you for your service.
Business_and_leisure
10/10
Exceptional
13 Aug 2025
Audrey
Professional and courteous at all times with very friendly service and a quick response to any queries or concerns I may have had. The food was always excellent with a variety of choices, the bed was comfortable with Egyptian sheets so slept very well. I would highly recommend this establishment
Leisure Partner
10/10
Exceptional
15 Jun 2025
Ronald
It’s was completely comfortable very convenient I only hope that they receive a A Five star rating 👍
Leisure
2/10
Poor
07 Jun 2025
Antony
rooms were awful, need a major refurn
Business Self
10/10
Exceptional
03 Jun 2025
Latres
Nice property and great breakfast
Business_and_leisure Self
8/10
Excellent
01 Jun 2025
Mark
There should be a shop or dispenser for
snacks, drinks, basic medical and toiletries.
Business
10/10
Exceptional
12 May 2025
Uchendu
Loved the free shuttles to and fro the airport. We had an early flight and left the hotel at 5am on the hotel’s shuttle and it was so thoughtful and nice of Irene, at the Front Desk, to have arranged breakfast packs for me and my family. He a great time at your hotel.
8/10
Excellent
31 Jan 2025
Saa
Good hotel, polite staff and great location.
Could do with a refresh.
Leisure Partner
8/10
Excellent
06 Jan 2025
Simon
I got value for money
Leisure Self
10/10
Exceptional
20 Dec 2024
Martha
Nice reception. I really enjoyed my stay! The welcome was so great by the staffs
Leisure Family_with_children
10/10
Exceptional
30 Nov 2024
Verified traveler
Nice hotel, good location, very friendly staff
Business
8/10
Excellent
06 Nov 2024
TYRONE
I didn’t like the room I was given
Leisure Self
10/10
Exceptional
28 Oct 2024
MICHAEL
Spacious and very comfortable
Leisure Family
10/10
Exceptional
18 Oct 2024
Shaakira
Staying at this hotel was very convenient to get around in the city area.
Leisure Friends
10/10
Exceptional
08 Oct 2024
Giovanni

Alisa Hotel NR is an excellent hotel!

An amazing space with excellent food/bar/dining options! The buffet was incredible as was the pool site! Excellent service and people were very helpful and polite.
Business
10/10
Exceptional
08 Oct 2024
Giovanni

Alisa Hotel NR is amazing!

This was once again an amazing experience! Thank you to all the staff and community for making my and my colleague's stay in Ghana a wonderful experience! One of the best gems at the hotel a little bar/bistro area called OASIS. Check it out and enjoy!
Business
2/10
Poor
05 Oct 2024
Richard
The bathrooms is not clean
Mould as well
Leisure Partner
6/10
Pleasant
23 Sep 2024
Verified traveler
Most staff were lovely - polite, helpful and seemed happy, but some were just a bit confrontational & that surprised me.
I don’t think those on the front desk represented the hotel well in general.
Business
8/10
Excellent
11 Sep 2024
Dr. Albert
A fantastic environment with excellent customer service
Leisure Self
2/10
Poor
15 Aug 2024
Manley
Room 3020 was in bad condition.
Leisure Partner
6/10
Pleasant
07 Jul 2024
Rashida
There was no hot water coming from the shower work for some days
Business Self
10/10
Exceptional
07 Jun 2024
Emmanuel
It was a wonderful experience at Alisa Hotel
Friends_and_family Family
4/10
Poor
05 May 2024
SEEK MOUNT ZION,
The bed was way too small its yhe first hotel i been and there was 2 pillows on the bed small ones too
Leisure Family
10/10
Exceptional
15 Apr 2024
Bukola ITUNU
Thank you
Business_and_leisure Self
10/10
Exceptional
17 Mar 2024
Oladoyin
Great place
Business Self
8/10
Excellent
15 Mar 2024
Corey
Close to airport
Business_and_leisure Self
10/10
Exceptional
10 Mar 2024
Amr
The staff was extremely helpful. I really enjoyed breakfast. Not too far from the center of the city.
Leisure Self
10/10
Exceptional
22 Feb 2024
Alison
I had a fantastic experience at The Alisa Hotel! Dorinda, and her entire team were professional, authentic, experienced, friendly, and kind. Everyone was amazing, from the airport shuttle team, the property gate staff, the reception and lobby teams, the porters, the restaurant and bar staff, to the room staff and parking attendants. The rooms were clean and had a well-stocked coffee and tea station. The hotel staff ensured guests stayed hydrated by replenishing bottled water daily and as needed. The hotel has many amenities and is located in a secure central location. I look forward to returning for future visits and highly recommend The Alisa Hotel!\"
Business_and_leisure Family
10/10
Exceptional
30 Jan 2024
AKWASI
Clean, safe, friendly
Leisure Self
10/10
Exceptional
01 Jan 2024
Prosper
Friendly staff and amazing breakfast. Very high quality hotel.
Leisure Partner
8/10
Excellent
10 Dec 2023
Halimah
Alisa was a nice hotel. I anticipated a higher vibe but everything was cool. The property was nice.
Leisure Family
10/10
Exceptional
05 Dec 2023
Isabelle
It was pleasant and the staff were all pleasant and welcoming.
10/10
Exceptional
30 Nov 2023
Jacqueline
We had a great stay
Leisure Family
8/10
Excellent
30 Oct 2023
ROBIN
Excellent staff consistently went above and beyond.
Business_and_leisure Family
8/10
Excellent
11 Oct 2023
Sachin
Could be better.
Leisure Self
10/10
Exceptional
09 Oct 2023
Gladys
Quiet and convenient area. Excellent staff and services.
Leisure Family
10/10
Exceptional
05 Oct 2023
Iris
Excellent on all fronts!
Business Self
8/10
Excellent
29 Aug 2023
Leviticus
The hotel was nice and very accommodating. The hotel staff was also nice and very helpful. The restaurant was not the best when it comes to service. Everything you order, I mean even coffee, takes over 40 minutes before you get it and when you get your food it comes with things you didn’t even order.
8/10
Excellent
12 Aug 2023
Andrzej
Nature and good weather (wind , no Sun )
8/10
Excellent
09 Aug 2023
Prince Samuel
My wife forgot her wedding band and I was texted and told about it and collected it.
That was cool, help me say thank to Dorinda, for that.
Partner
10/10
Exceptional
09 Aug 2023
Kay
2nd time staying. Alisa has mastered hospitality. Workers go out of their way to make you feel welcome. From the guard at the gate to the bar tender by the pool.
Leisure Self
8/10
Excellent
12 Jul 2023
DOMINIC
Good price and decent facility. The standard rooms are located in another building across the street- one has to know as I didn’t. Excellent food options: breakfast buffet has a lot of selection so os dinner. Room service is also excellent. Gym is good so that is a plus. Airport shuttle available but although I registered they forgot me for a 3 am departure. Finally, staff is friendly and strive to provide good customer service.
Leisure
10/10
Exceptional
08 Jul 2023
Joe
Classic
10/10
Exceptional
26 May 2023
Enock
perfect staff and great experience.
Business Self
8/10
Excellent
19 Feb 2023
Russell

Not great but one of the best options in Accra

This would be a 3-star hotel anywhere else but for Accra it’s a 4-star, options are pretty limited and this is one of the few hotels in the sweet spot between really expensive and really bad. This is the international NGO hotel, it’s very clear that it caters to government travelers and NGO employees. It’s dated and a little rundown but it’s also very safe and convenient. I stayed a week and there was no hot water for over 24 hours one of the days, but otherwise it was unremarkable. The staff is friendly and try to be helpful, and everyone means well. I’d stay again, but mainly because there just really isn’t a better option in this price range.
Business
10/10
Exceptional
18 Dec 2022
Ernest
Loved the ambience , serene atmosphere and lovely surroundings. Staff was very helpful and professional. I really enjoyed my stay.
Leisure Self
8/10
Excellent
15 Dec 2022
Nathan
The staff was very attentive and responsive, the hotel was very clean, room service was great, the area was convenient to walking and shops, and I would recommend this hotel.
Leisure Self
6/10
Pleasant
28 Sep 2022
Stephen
No longer value for money. Prices have increased but not the condition of the rooms and their cleanliness. Was disappointed in the condition of their bathroom in my recent visit. Soap from previous lodgers still left in the sink and generally not clean to the excellent standard typical of Alisa. Not sure what's changed but Alisa is not becoming my favourite hotel in Accra anymore
Leisure Partner
10/10
Exceptional
14 Sep 2022
Prosper
Great customer service and breakfast
Leisure Partner
10/10
Exceptional
04 Sep 2022
Evans
Very happy. Professional. Meals, outside entertainment wonderful. Good location.
Business
10/10
Exceptional
23 Aug 2022
Andrea
I loved this hotel!! It was close to everything. Also everything you need is in the hotel. We had a great meal, went swimming, full workout gym and we got a couples massage. I would recommend this hotel to everyone i know that's going.
Leisure Partner
8/10
Excellent
21 Aug 2022
Ebun
Good value for money, and overall nice place. The standard rooms are in an older building though (three storey with no elevator so something to note). I really enjoyed the service, location and amenities.
Leisure Family
8/10
Excellent
18 Jul 2022
Dr Anna

Excellent service indeed!

Booked the Ebony Suite and we were treated with red carpet service. Clean rooms, nice and respectful staff, excellent buffet with lots of food selection. My twin son was ill the day before we checked out, the hotel had the curtesy to drive us to the nearest clinic which was close by. Really enjoyed our stay and thank you!!
Friends_and_family Family
10/10
Exceptional
22 Jun 2022
DARLENE

Spacious Room

Spacious room and good food The staff was fantastic and Mr. Narh was fantastic in making the necessary accommodations. The only complaint was the slight odor in the room which was help with airing and air fresheners.
Business
10/10
Exceptional
13 Jun 2022
Tizai
This is a great hotel overall. Staff is very friendly and welcoming plus the food is great! Wynfred (s.p) at the reception is the best! I will definitely stay at this hotel again!
Business Self
8/10
Excellent
01 Jun 2022
Verified traveler

Nice suite

The suite was clean and spacious. There was a couch and eating area. The seven ce was good. The food was excellent but the price is COVID-19 high.
Business
8/10
Excellent
15 May 2022
ROBIN
Leaking sink, water all over bathroom floor
8/10
Excellent
29 Apr 2022
Patience
I like everything about the place except their pillows were outdated. Too flat.
Leisure Partner
8/10
Excellent
17 Apr 2022
Carolyn
I’d stay here again
Leisure Friends
10/10
Exceptional
12 Apr 2022
Frederick
Staff are amazing and nice. Clean and safe place. I enjoyed my 2 weeks stay. Will recommend the place.
Business_and_leisure Self
4/10
Poor
24 Mar 2022
Joshua

Mr

The air conditioner was not working, the fridge was also not working. I was made to pay for breakfast whiles I was told am entitled to breakfast
Self
8/10
Excellent
16 Feb 2022
Olubukola

Very Good

I liked the cleanliness of the hotel, the staff are friendly and helpful. I will recommend the place to others
Self
10/10
Exceptional
02 Feb 2022
Sebnem
I have stayed at Alisha Hotel in the past and I will continue to stay at this property. The staff-Daniel (food service), Winifred and Ephraim (front desk)-remembered our group and accommodated our unique needs. My major complaint, the internet connection, is now vastly improved with the updates they have done! Alisa staff are professional and courteous and the property is clean. Barbeque on Friday night is awesome! Hussain in the spa gives an awesome massage! See you next time.
Business
10/10
Exceptional
01 Feb 2022
Prince Samuel
Had had bilateral knee surgery 8 weeks ago so I needed extra pillows to balance my sleep and for my spouse also to have pillows for her sleep when I called front desk they hurriedly brought 2 pillows requested.
I appreciate
Partner
10/10
Exceptional
04 Jan 2022
Imani
The staff was amazing. They were attentive and informative delivering high-quality service.
Business_and_leisure Family
10/10
Exceptional
09 Dec 2021
Abdulsabur
The staff are very good. This supercedes everything else. Very helpful.
Leisure Friends
10/10
Exceptional
09 Dec 2021
ALEX
It was in a very quiet area, the breakfast buffet was off the chain and icing on the cake was my wife forgot her phone in the room when we checked out and we called hours later and they had the waiting for us to pick up. Awesome customer service 😀
.
Leisure Family_with_children
6/10
Pleasant
05 Dec 2021
Abdulai
The place is okay
But they should consider bringing on board food for their guests
Business_and_leisure Partner
10/10
Exceptional
03 Dec 2021
Daniel
Excellent services. Beautiful hotel.
Leisure Partner
6/10
Pleasant
18 Nov 2021
Jennifer

Poor Communication

The hotel was clean and for the most part service was reasonably good, although at times slow and requests had to be made more than once. However communication is very poor. This hotel cannot be relied upon to pass on incoming messages, which is particularly important if you are a solo traveler or doing any form of business.
Self
8/10
Excellent
03 Nov 2021
Micah
The room was very nice. The staff was very friendly and helpful. The restaurant attached to the hotel makes good food at a price that is comparable to similar restaurants in the area. The breakfast that is part of the price is quite good. My only complaint is that the hotel's service was not very quick. I had to wait for a while at the counter for no apparent reason. I had to wait about 15 minutes for someone to show me to my room, and so on. Other than that, it is a very nice hotel.
Business_and_leisure Family_with_children
8/10
Excellent
10 Oct 2021
Heidi
It 's a good place to work from. It's central and generally has a good atmosphere. A lot of interesting conferences take place at the hotel and it's also easy to arrange meetings from here as everyone knows it. The food is good, but the service is too slow. Most servers are friendly, individual ones are excellent, and some are lazy and arrogant ones.
In comparison to the period before Alisa, the hotel is less clean, less upbeat energy. What is particularly annoying and off-putting are the ladies in the lobby and bar at night (protistutes apparently) looking for a pick up. This really is most inconvenient and shocking and a reason not to choose the hotel anymore.
Business Self
10/10
Exceptional
08 Sep 2021
Gerald
Stay was great, staff was friendly and buffet food was awesome. Overall great experience. Will stay here again.
Leisure Self
10/10
Exceptional
29 Aug 2021
Lee
If you want to stay at the Holiday Inn without the price, this is the place. The service is fantastic. The location is perfect and everything that you need is on tje property. I will be staying there again.
Business_and_leisure Self
8/10
Excellent
28 Aug 2021
Maame
Nice room. Friendly stuff. The only problem I had was the bathroom it could use a curtains to prevent the water on the floor
Leisure Partner
10/10
Exceptional
15 Aug 2021
Verified traveler
I felt very welcome and appreciated.
The staff was very professional and friendly.

My wife and I, was welcome by a lady named Awa, she was very polite and friendly, she really made us very happy and comfortable during our stay.

She always went out of her way to find out if everything is okay and how our day was going .
My wife and I, will like to say a BIG thanks to Lady Awo and the team. You all did a great job.

Also, Mr Alex Kokomo Ametefe was very helpful and of great assistance when we ware leaving.
We can’t stop talking about the wonderful experience we had at Alisa hotel. All of London most expensive your service, we love it.
Looking forward to visiting Alisa hotel soon.

Sincerely
Hanson & Zoey
Leisure Family
8/10
Excellent
07 Aug 2021
Marvin

Not quite right

The hotel staff has been nice and helpful when possible however, the hotel itself is not worth the nightly rate. The mattress is completely firm and only a thin sheet covers it. The mattress is also very old and is not pleasing to look at, which is hard not to do because the thin sheet doesn’t properly cover it. The floors look very old and do not seem clean. The bathroom walls are also very old and do not look clean. The headboard had oily stains on it when we arrived. The bathtub has chips and small holes in the bottle, which makes it bumpy and uneven in those areas. It also is very old and doesn’t look clean, which feels bad too because it’s hard to see past how it looks. The rooms don’t come stocked with face towels/wash cloths so if you need them, you will need to request them, and you may not get the amount you need. The property itself is very nice and I would use that space for an event in the future however, overall the room is overpriced, outdated and not as clean as it needs to be therefore I will not book this stay again.
Partner
10/10
Exceptional
24 Jul 2021
Verified traveler
Everything!!!
Leisure Partner
10/10
Exceptional
18 Jul 2021
Charles

Like The USA Stay

It was a great place to stay like what I'm used to staying here in the states my kind of place. The service was great people were great.
Business Family
10/10
Exceptional
17 Jul 2021
Anthony
Very very great
Friends_and_family Family
8/10
Excellent
17 Jul 2021
Verified traveler
Very excellent customer service. Will be telling my friends, family, and clients about booking at this hotel.
Leisure Self
10/10
Exceptional
09 Jul 2021
Verified traveler
I stayed in four different hotels throughout my visit to Ghana with Alisa North Ridge being the last. It was BY FAR the best. The staff was so accommodating and dedicated to customer service.
10/10
Exceptional
07 Jul 2021
Verified traveler
Staff was great
Leisure Self
2/10
Poor
08 Jun 2021
Verified traveler
The maintenance man was banging on something loud a day after i checked in for almost the whole day. I reported to the front desk most of that day but nothing changed
Leisure Self
2/10
Poor
08 Jun 2021
Verified traveler
I did not return to stay at this hotel but yet I’m. Being refused a refund
8/10
Excellent
07 Jun 2021
Verified traveler
Located in Osu, a taxi ride from city center but in a quiet neighborhood. The rooms are spacious and are kept clean. My problem was, whatever was missing whenever i asked for them i got the run around, and never delivered. Overall pleasant stay would return. The staff is great. George in the Patron lounge catered to my need for iced coffee which waz highly appreciated.
Leisure Self
8/10
Excellent
07 Jun 2021
Verified traveler
Hotel is neat and clean.Staff are friendly. The hotel is mear the beach.
Self

Location & surroundings

Alisa North Ridge
Dr. Isert Road, 21, Accra, Ghana

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Alisa North Ridge

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