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Roots Apartment Hotel

Accra · Ghana

H/N. F97/2, 15th Lane Osu ReView location

8.6/10Excellent241 Reviews
Cleanliness9.0/109.0
Service8.4/108.4
Comfort8.6/108.6
Condition8.6/108.6
Location8.4/108.4
Neighborhood8.0/108.0
Amenities8.6/108.6
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Roots Apartment Hotel

This charming hotel is set in Accra. A total of 43 bedrooms are available for guests' convenience at Roots Apartment Hotel. Roots Apartment Hotel offers Wi-Fi internet connection on-site. Guests will appreciate the 24-hour reception.

The property's accommodation units are provided with facilities for children such as a cot if necessary. Pets are not allowed at Roots Apartment Hotel. Travellers arriving by car will appreciate parking available at Roots Apartment Hotel.

The property's business facilities are suitable for any type of corporate event, seminar, meeting or conference. Visitors can experience first-hand several catering venues offered by the property. Additional fees may apply for some services.

Read more about this hotelShow less

With a stay at Roots Hotel Apartment, you'll be centrally located in Accra, within a 15-minute drive of Labadi Beach and Oxford Street. This hotel is 0.5 mi (0.8 km) from Golden Dragon Casino and 1.6 mi (2.6 km) from Embassy of China.

Stay in one of 42 guestrooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and bidets. Conveniences include phones, as well as safes and desks.

Featured amenities include complimentary wired internet access, a business center, and complimentary newspapers in the lobby. A shuttle from the airport to the hotel is provided for a surcharge (available on request), and free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Smoking areas
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 2:00 PM
Check-in until midnight
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

Professional property host/manager Pets not allowed Service animals not allowed

Cleaning and safety

Sanitization
Property uses a professional cleaning service

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Deposit: USD 400 per stay
    • Administrative fee: USD 2 per accommodation, per stay

    We have included all charges provided to us by the property.

  • You need to know
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • No pets and no service animals are allowed at this property.
    • The property is professionally cleaned.
  • Special Instructions
    This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Safety features at this property include a fire extinguisher
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
    • This property is professionally cleaned
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately USD 15 for adults and USD 15 for children
    • Airport shuttle fee: USD 7 per person
    • Early check-in is available for a fee (subject to availability)
    • Late check-in fee for check-in between 3:00 PM and 11:30 PM
    • Late check-out is available for a fee (subject to availability)
    • Crib (infant bed) fee: USD 30.0 per day

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Arabic

    English

    Italian

    French

Nearby attractions

Oxford Street 0.2 km / 0.2 mi
Golden Dragon Casino 0.9 km / 0.5 mi
Ghana State House 2.5 km / 1.5 mi
Accra International Conference Centre 2.7 km / 1.7 mi
Ohene Djan Stadium 2.8 km / 1.8 mi
Jubilee House 2.8 km / 1.8 mi
Independence Square 2.9 km / 1.8 mi
Osu Castle 2.9 km / 1.8 mi
U.S. Embassy 3.1 km / 1.9 mi
National Theatre of Ghana 3.3 km / 2 mi
Artists Alliance Gallery 3.3 km / 2 mi
Embassy of China 3.4 km / 2.1 mi
Embassy of France 3.5 km / 2.2 mi
W.E.B. DuBois Center 3.7 km / 2.3 mi
Centre for National Culture 4 km / 2.5 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 42
  • hotel
  • American Express
  • MasterCard
  • Visa
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Secure parking
  • Airport Shuttle
Show 30 more facilities & services
  • Room service
  • Laundry service
  • Multilingual staff
  • 24-hour security
  • Bellboy service
  • Smoke detector
  • Hotel safe
  • Lift access
  • Concierge
  • Gym
  • Newspapers
  • Luggage room
  • Dining area
  • Clothes dryer
  • Private pool
  • Café
  • Bar
  • Restaurant: 7
  • Smoking area
  • Air conditioning in Restaurant
  • Conference room
  • Meeting room
  • Projector
  • Conference hostess
  • Secretarial service
  • Printer
  • Photocopier
  • Business centre
  • Audio-visual equipment rental
  • Fitness
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE SUPERIOR QUEEN BEDDOUBLE • SUPERIOR QUEEN BEDDBL.QN-SU

    Photos are not available for this room type.

    Roots Apartment Hotel

    DOUBLE SUPERIOR QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN SUPERIORTWIN • SUPERIORTWN.SU

    Photos are not available for this room type.

    Roots Apartment Hotel

    TWIN SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE QUEEN BEDDOUBLE • DELUXE QUEEN BEDDBL.DX-QN

    Photos are not available for this room type.

    Roots Apartment Hotel

    DOUBLE DELUXE QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE THREE BEDSSUITE • THREE BEDSSUI.3B

    Photos are not available for this room type.

    Roots Apartment Hotel

    SUITE THREE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    THREE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.3B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN

    Photos are not available for this room type.

    Roots Apartment Hotel

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Roots Apartment Hotel

8.6
Excellent
241 Reviews
Cleanliness
9.0 /10
Service
8.4 /10
Comfort
8.6 /10
Condition
8.6 /10
Location
8.4 /10
Neighborhood
8.0 /10
Amenities
8.6 /10
100 reviews shown
6/10
Pleasant
03 Jul 2026
Jasmine
Some of the staff were very helpful while others were extremely argumentative. My guests & I felt that there were many inconveniences including the elevator not working, requiring us to climb many flights of steps to our room, and varying water damage throughout our room itself.
Friends
10/10
Exceptional
29 Apr 2026
Meron
Pleasant hotel in a great location. The major highlight was the staff and the rooftop was really nice. Thanks for a great stay!
Friends
10/10
Exceptional
25 Apr 2026
Koranteng
Very clean and it has a nice view of Accra
Self
10/10
Exceptional
07 Apr 2026
Deronda
Great staff and facility.
8/10
Excellent
22 Feb 2026
Edith
The staff was courteous and professional. My room was cleaned daily by the very sweet Paulina who didn't hesitate in accommodating me.However,there was one incident I experience in the cafe on 2/13 around 3 pm. The young lady served me, took it unpon her self to keep my 30 cedis. It was an incident that you don't know- what just happen. I like The Roots and I would stat again.
Self
8/10
Excellent
26 Jan 2026
Kade
Prefect location with a facility and professional staff that were of standard.
10/10
Exceptional
08 Jan 2026
Benedicta
Staff was really friendly and helpful throughout my entire stay. I would recommend to anybody looking for a place in Accra. It’s conveniently located right in the heart of Osu and the amenities are great.
Leisure Friends
10/10
Exceptional
10 Nov 2025
Hector R.
The staff was very courteous, the room was very comfortable, your location, and the diversified and delicious menu from the restaurant.
Self
10/10
Exceptional
14 Oct 2025
Nicole
The staff is extremely accommodating. This hotel is walkable to restaurants, shopping and nightlife.
10/10
Exceptional
15 Jul 2025
Vincent
Ambiance in the facility excellent, courtesy staff, excellent food and great place to have fun in a family atmosphere
Leisure Friends
10/10
Exceptional
11 Jul 2025
Timothy
The room and staff were great!
Business Self
10/10
Exceptional
09 Jul 2025
William
Nice, comfortable stay in a vibrant and friendly area. Great food, wonderful, atmosphere. Many staffmembers knew me by name and were always friendly and helpful. A big \"Medasse!\" to Samuel, Grace, Abel, Nicholas, Albert, Doris, Emmanuel, Ishmael, Laurence, and many more for a wonderful stay. Special thanks to Latif and Laud for their conversations and laughter.
Leisure Self
10/10
Exceptional
05 Jul 2025
Anita

Unique stay

Good location. Super cute hotel. Staff wonderful. Clean, spacious room. Affordable meals and drinks.
Partner
8/10
Excellent
12 Jun 2025
Wesley
I have stayed at this hotel on numerous occasions. Breakfast was not included on this trip and tge rates were a bit higher. Still, I really like this place.
Business_and_leisure Self
8/10
Excellent
12 Jun 2025
Wesley
The staff is very friendly. The location is excellent. The view from the rooftop was terrific. This wasn’t my first visit and I did notice the cost per night had increased. This might impact my future decision.
Business_and_leisure Self
10/10
Exceptional
10 May 2025
Janika
Loved it!!! The rooms was spacious and amazing atmosphere
Leisure Partner
8/10
Excellent
13 Apr 2025
Lisa
This is a very nice hotel quite niche.
The staff are very accommodating .
Good location and has lots of nearby shops.
I recommend this hotel.
Only downside is the pool was under renovation.
Leisure Family
8/10
Excellent
08 Apr 2025
Zana Iona
Nice clean and well priced hotel within walking distance to bustling Oxford street.
The living room area of our apartment although very clean was also very bland with no form of decor anywhere.
Leisure Friends
10/10
Exceptional
26 Mar 2025
Frekyla
Love the property and staff members were great. Absolutely loved my stay.
8/10
Excellent
16 Mar 2025
Andrea
The staff at the front desk in particular, but all of the staff, were friendly and helpful. The apartments were spacious and everything was in working order. The rooms and common areas were clean. The restaurant upstairs was a good place to work or eat at the end of the day - nicely appointed with a view of the ocean. Thank you!
Business
10/10
Exceptional
14 Jan 2025
Nina
I love the Apartment style of these hotels, it was very comfortable! All of the facilities and appliances worked and everyone that worked at the front desk were so kind! Definitely coming back!
Leisure Self
10/10
Exceptional
01 Jan 2025
Odjuan

Our Stay was Peaceful and Enjoyable #RootsHotel

This was our first of many trips to the beautiful paradise of Ghana and we couldn’t have asked for a better spot to chill out and R&R.

It is centrally located, on a quiet street in a bustling neighborhood with lots of eateries and markets. The property is safe, clean and everyone have been nothing but friendly and accommodating. I would definitely stay here again. I would 💯 recommend if you are looking for a true local experience.
Partner
10/10
Exceptional
31 Dec 2024
Dawn
Cute and quaint boutique hotel. Staff was professional and courteous. Security was top notch and the food was amazing.
Leisure Friends
8/10
Excellent
27 Dec 2024
Kwame
I think it is a good hotel
The area, though not dangerous, was not too high-end
2/10
Poor
13 Dec 2024
Yunus
The management and reception are very bad, they do not help, the restaurant manager is rude and not polite. The hotel management needs to receive training in hotel management. I will definitely not stay again and do not recommend it to anyone.
Business Friends
10/10
Exceptional
12 Nov 2024
Emery
Enjoyed the staff.
Business_and_leisure
10/10
Exceptional
18 Feb 2024
Jeremy
I stayed a week in February and had an amazing time. The hotel staff were super attentive, gave excellent service. They were kind, courteous and went out of there way to make my stay a very pleasant one.
The hotel is located on a quiet side road off the busy Oxford street. Everything you need you can find on Oxford street.
There is no longer a jacuzzi but you have access to nice pool no more than a 60 second walk.
Breakfast was great, great selection of choices that changed daily. Rooftop bar was lovely, great service and drinks at a decent prices.
Special thanks to the management team, they really made my stay top tier.
I highly recommend staying here!
Leisure Self
8/10
Excellent
11 Jan 2024
MoreVu5
Thank you for a pleasant stay!
Partner
10/10
Exceptional
16 Jan 2023
Carol
The hotel was very clean. The staff was friendly. It is in a great location to restaurants. The pool was only a one minute walk away.
Business_and_leisure Self
10/10
Exceptional
05 Jan 2023
Sofia
It's conveniently located in Osu and the staff is accomodating.
Leisure Friends
10/10
Exceptional
23 Aug 2022
prince
Great place to stay .
Business_and_leisure Self
10/10
Exceptional
27 Jul 2022
Libby

Fantastic

Absolutely amazing stay. The staff were all fantastic and the room was very comfortable and homely. The food was delicious. I really recommend staying here!!
Partner
2/10
Poor
16 Feb 2022
Conchita
Unfortunately, I won't be able to stay at this hotel anymore. I’ve stayed 3 times and was pleased until the pass time. I left an item in the room when I checked out. I called hours after I checked out and 2 other days to ensure they had the item and i could pick it up before i left Ghana. After multiple calls and having 3 different people telling me they would call me back to confirm they have the item, I received no call. It's not professional to continue to tell a customer that you will call them back and don't. As well, everytime i called and got a new person, no one knew what i was talking about and had to explain all over again. Without getting confirmation they had the item I did not return to the hotel. Still no word from them.

I can't trust to stay at a hotel that will take your things if you leave it in a room and will not return calls when you do have an issue. I will take my business elsewhere.
Leisure Friends
10/10
Exceptional
16 Jan 2022
Verified traveler

Great stay. Will be back.

Great, clean place in the middle of hip area. Parking was on site. Great water pressure in the shower. Comfortable bed. Highly recommended.
Partner
8/10
Excellent
23 Nov 2021
Verified traveler

Will always be back!

Warming welcome, quick check in process, clean and comfortable room, very friendly staff, good food and exciting times on the roof top bar
Friends_and_family Friends
10/10
Exceptional
07 Sep 2021
Sofia
Loved the location. Very central to Osu shops and restaurants. The 7th floor views were nice at the breakfast area. The staff was very friendly and helpful.
Leisure Friends
6/10
Pleasant
27 Aug 2021
Joy

Not bad but can be noisy at night-early morning

Our stay here was decent, the facilities are okay and the rooms are okay. I found it a tad bit noisy as it is located in the heart of the city and there are multiple nightclubs and restaurants beside it. The staff were also not as responsive as i'd have expected but overall, not a bad stay.
Partner
10/10
Exceptional
06 May 2021
Verified traveler
If you are staying in Accra, this is the place to stay. The staff is super helpful and friendly, the hotel is well maintained and clean, the rooms are modern and nice and have everything you need and the location is perfect (close to the airport and all the places you might need.) Thanks for a wonderful stay!
Business Self
10/10
Exceptional
30 Dec 2020
REINALDO
Pleasant and caring staff
Would recommend to friends and family
Leisure Self
10/10
Exceptional
25 Jan 2020
Verified traveler

Would go back!

Friendly staff, good food, convenient location, comfortable stay. I’d recommend you call or email to double check what amenities are in your room since it might not match the photo.
Partner
10/10
Exceptional
22 Jan 2020
Verified traveler
Excellent location and services . Close to all major attractions
Leisure Self
8/10
Excellent
08 Jul 2019
Verified traveler
Excellent staff and service. My only recommendation is that the internet connect was unreliable and difficult to maintain. More upgrading is needed if we are to use this hotel in the future for business needs.
4/10
Poor
02 Jul 2019
Sherry

Bad

Jacuzzi wasn’t working and bar attendant(a lady) up on the roof top was very rude, no drinking water in the fridge, service was really bad
Friends
8/10
Excellent
30 Jun 2019
Babatee
I would like the property to have a swimming pool.
Business Self
10/10
Exceptional
16 Jun 2019
Beverly
It's beautifully decorated, the staff is extremely helpful, and it's very well positioned for banks and restaurants. I've never been to Ghana before and it was a very comfortable way to figure out the lay of Accra. Also, a rooftop bar.
Business Self
8/10
Excellent
15 Jun 2019
Verified traveler
Room size was ok for purpose.
First apartment given was noisy, could hear all the talking and shouting from street.
There was a party in the next apartment the first weekend we were there which went on till early hours of the morning.
Avery noisy floor.
Friends_and_family Family
8/10
Excellent
14 Jun 2019
Shervonne

Nice little place

Rooms where what USA clients usually get in a hotel. Please know the exchange rate because unfortunately some people will try to cheat u of your money. It was our best second place to stay outside of the hotel. Last thing, power washing of the bathroom floor will make this better
8/10
Excellent
07 Jun 2019
Verified traveler
situated in a nice area, not far from Oxford street in Osu
Friends_and_family Family
8/10
Excellent
08 May 2019
Verified traveler
The bed was comfortable and the bathroom neat. The Wifi speed was were poor.
6/10
Pleasant
01 May 2019
Verified traveler
TV had no channels nothing done despite complaints
Staff were very friendly
Leisure Family_with_children
10/10
Exceptional
12 Apr 2019
Verified traveler
Cleanliness and the availability of all essential amenities.
Excellent location and great car park.
Leisure Self
10/10
Exceptional
27 Jan 2019
Stephen

Quiet, fun place in Osu

great quiet place with solid service in a fun, busy, walkable area.
8/10
Excellent
02 Jan 2019
Verified traveler
The rooms were clean and the dinning area and bar were good places kept clean and well organized
Leisure Partner
8/10
Excellent
20 Dec 2018
Jesica
Great hotel with wonderfull staff.
It was my second time staying in the hotel.
The water coming out of the shower was a little bit weak.
Partner
4/10
Poor
30 Oct 2018
Keith

Disappointed

Problems checking in. Was given an inferior room to the one I’d booked.
Some of the electrical points didn’t work. And the fittings in the bathroom kept falling off the wall. Couldn’t access the WiFi anywhere in the hotel other than in my room. The gym was incredibly airless and not all the machines worked. The service for food was so slow I forgot I’d ordered and refused the meal on the grounds it took so long. Even when I hung out the door sign asking for them to clean the room it was not always cleaned even though they obviously had cleaned the room opposite. Had to ask the desk to have my room cleaned. TV reception almost zero so don’t go there expecting to watch any. And most annoying for some one who is not a football fan is that in the public areas all you could see were football games. Actual tourist footage of Ghana would have been nice or even the local news. The roof terrace with jacuzzi was only available after 3pm. No use at all to anyone wanting to catch some morning sun. And yet again only football on the large screen.
Partner
8/10
Excellent
11 Oct 2018
Donny

The manager knows how to earn her hotel some money

We did not like our initial room on the 1st floor & we tried to leave to a different hotel, but the manager made it right !!! She made sure that we spent all of our time in Accra at the Roots Hotel by moving us into the spectacular Pent House Suite.
Partner
6/10
Pleasant
18 Sep 2018
Chinedu

Check in process

They got my room type wrong
6/10
Pleasant
28 Jul 2018
Kelly

Ok place

This hotel was conveniently located but reception and room service were incredibly slow. Breakfast buffet was good.
Friends
6/10
Pleasant
01 May 2018
Verified traveler

Multiple request

Requested for the sheets to be changed and came back to the sheets the same with the bed made up and stains at the opposite end of the bed.
6/10
Pleasant
20 Mar 2018
Ann

Nice hotel but noisy

very nice, modern hotel in great location, excellent and helpful staff. food is also good. the only complaint is that the walls are thin and you hear other guests very easily, as well as noise from the street.
2/10
Poor
21 Jan 2018
SANJEEV

Never ever stay here! Worst worst place...

Worst place ever I lodged. Changed 3 rooms in 2 hours before sleeping after 10 pm. None of AC was working. Alternate hotel was provided after lots of argument. The other hotel was also too shabby and bathroom was too small even to stand.
10/10
Exceptional
25 Dec 2017
Verified traveler
It was an amazing place to stay. Right in the middle of town and close to key landmarks. Facilities were top notch and of good quality. Lovely bar upstairs with good food as well. Gym downstairs is good too. Pricing was reasonable.
10/10
Exceptional
15 Dec 2017
onalaja

cool neat n cozy

amazing would like 2 come asap.i enjoyed every bit of my stay
8/10
Excellent
30 Oct 2017
M.R.

Good quality hotel

Good quality stay, with some small issues relating to attention to detail in maintenance and customer service.
10/10
Exceptional
17 Sep 2017
Lisa

Great boutique hotel in fun area of town

Room was comfortable and clean. Staff were friendly and helpful. Need to work on the breakfast options but view of the city is lovely. Hotel is in a great area for restaurants and bars but off the main road so still quiet.
8/10
Excellent
04 Sep 2017
Puseletso

Comfortable stay

My stay was okay. I am happy they recovred my make up bag that i forgot in the room.
10/10
Exceptional
28 Aug 2017
Emmie

Lovely hotel walking dist to restaurants and clubs

This hotel is simply amazing due to very good customer service from hotel staff.

Pros: clean rooms, attentive staff, close to restaurants etc.

Cons: food is just like another hotel, boring and lacks authentic Ghana flavours.
10/10
Exceptional
25 Aug 2017
Verified traveler

Wonderful staff. Get the airport pickup/drop off.

I really enjoyed my stay and found the staff to be both warm and reliable.
My room was larger than expected and there was plenty of space to share with a colleague. We loved having a small kitchenette to help save on eating out.
I liked it so much I suggested that a young exchange student from my university stay there while in transit to university at Kumasi.

Thanks for a great stay.
10/10
Exceptional
29 Jul 2017
Lisa

Lovely hotel at the heart of Osu!!

A very nice hotel. Staff were kind, friendly and very helpful. The room was always clean and very comfortable. In a great location as only a few minutes walk from Oxford Street with shops, bars and restaurants. I loved the new added addition of the roof terrace with bar and jacuzzis, just the right thing for a relaxing evening of drinks and chat!! I would definitely recommend this hotel to friends and family.
8/10
Excellent
26 Jul 2017
Verified traveler

Great place to call home!

The first night there we arrived at the hotel via ROOTS van. Alas they informed us they had no rooms. My booking was prepaid 6 months in advance and my fiancé had called roots the morning I was flying in to make sure all was ok but they never mentioned they wouldn't have a room. We were sent to Urbano around the corner and my experience there was not good. I'm disabled and they had no lift. We settled in as best we could and went to the restaurant down stairs. The waiter was attentive but the restaurant was full of mosquitoes and we were eaten alive!
The next day we checked out and went to Roots only to be told they didn't have a room ready for us. They wanted us to come back later. I was highly upset as we had a busy schedule and a lot of luggage. Finally we left our things at the front desk and returned around 1pm. They did upgrade our room for the inconvenience.
The room itself was clean and well maintained and our house keeping Paulina went above and beyond to satisfie any request! Thanks Paulina you were amazing!!
If it's your first time in Ghana I would recommend staying at ROOTS! They are close to Oxford street and have plenty of cabs down the road. Don't take a cab across the street as they charge you triple! There are plenty of options on Oxford street.
The Chinese restaurant next door was great but one night we ate in and got sick the next day! Take your food to go!
Over all I would stay again at ROOTS!
Partner
8/10
Excellent
04 Jul 2017
Paul
This hotel is a very solid option and completely satisfactory in most respects. But to be clear, it is not a hotel for business, as the rooms -- at least the one I had -- are simply not equipped for work. There is a tiny desk with poor light and no space.
8/10
Excellent
28 Feb 2017
Perry

Nice hotel right at the center of OSU

This was a great hotel. The first night had my wife and I a little shaky because we were in a room on the first floor and the ac unit was not working well, seems like just the fan was working and the first night was miserably hot and that particular room does not have great sunlight and it smelled damp like it had bad airflow, I would recommend they fix the ac and clear up the damp mildew smell. Fortunately for my wife and I we were moved to another room on the 5th floor which was extremely better. Great views, nice kitchen area and the ac worked wonderfully. I was very pleased with the service and hospitality by the staff, this was my first time staying in a hotel in Accra, I usually stay with family but since this was my wife's first time I wanted her to be comfortable and they made sure we were well taken care of. This is a great boutique hotel tucked in the most happening place in Accra, and it looks like they are still developing the area specifically for tourist and the local Ghanaians. Be aware since this place is touristy it is very busy and they have a bunch of sales stalls lined on oxford street and everyone and their mom is trying to sell something, its cool for the first few days but after a while can become exhausting telling everyone no lol. Other than that I would recommend this hotel if this is your first time in Accra, Ghana.
10/10
Exceptional
20 Dec 2016
George

best hotel secret in Accra!

My favorite hotel in Accra -- great service, style location and ambiance.
8/10
Excellent
24 Nov 2016
Jules

Hotel conveniently situated.

Booking through Expedia was very easy and efficient.
Airport collection was very much appreciated.
Check-in at hotel on arrival was good; quick and easy which after a flight is always welcome.
Staff were discreet, friendly, helpful and polite.
10/10
Exceptional
21 Nov 2016
Brianne

Great Stay

Excellent experience here at Roots. Staff were kind and friendly. The room was clean and organized.
6/10
Pleasant
12 Nov 2016
Robert

decent hotel at affordable price

Friendly staff, though the elevator service is quite slow. on a few occasions elevator was packed with hotel staff with us (customers) having to wait for next free elevator. Perhaps, the staff should give priority to the customers. Breakfast is OK, with lunch and dinner menus being limited. Hotel is clean and well located. Good value for the money in Accra.
8/10
Excellent
04 Nov 2016
Kelli

Great stay in Osu

Stayed here for a week with my husband and was very happy with our stay. Second time in Accra and was nice change to stay more in city. Very close to everything.
10/10
Exceptional
28 Sep 2016
Nana Adjoa
I got the wrong room allocated to me but after I explained to the customer services manager she moved me to the room I actually wanted wish was great. The apartment is great. One of the best I have been in. I felt I was home and I really loved my 4 day stay.
Partner
10/10
Exceptional
02 Sep 2016
Jeneba
I was told about Roots thru a dear friend of mine, I was highly impressed with how clean and upscale the hotel was. Highly recommended!!!!
10/10
Exceptional
30 Aug 2016
Joseph

Downtown and comfortable.

Staying at Roots is always a pleasure. Staff are professional and courteous and the accommodation is just what it needs to be.
6/10
Pleasant
09 Aug 2016
Verified traveler

Accra trip

Slow check in. Average service. Staff would benefit from better training.
10/10
Exceptional
20 Jul 2016
zethu
Stayed here for two nights and it was a comfortable stay. The hotel is great, breakfast is superb, especially since the focus is not eggs only, which is very common in other establishments. Location is great, just off Oxford street so ideal for walking around. The apartment was self-contained, not too big, and comfortable. The working desk wasn't ideal, but functional.
10/10
Exceptional
19 Jul 2016
Abosede

A retreat right in the middle of town

It was perfect. I loved having kitchen. GREAT shower. Lovely staff. It was just a nice little retreat without being far from anywhere you might want to go.
6/10
Pleasant
18 Jul 2016
Dale

Very, very.....adequate

Visited Accra after a week - long visit to Liberia. Clearly, Accra beats Monrovia by a mile in ALL things.
6/10
Pleasant
05 Jul 2016
Darrell

Nice hotel.... Very Comfortable

My first time in Africa the hotel grounds of the hotel is not what I expected like in America but I know now that every hotel in region and in a country will be different in my travels. But I enjoyed where I was... The area was very accommodating. I would differently come back and recommend Roots Hotel Apartment.
10/10
Exceptional
21 Jun 2016
Verified traveler
Friendly staff, central location, clean, spacious rooms.
10/10
Exceptional
27 May 2016
JackieO

Very modern hotel. It felt like I was in the USA.

I was met by a warm, friendly staff. The room was very nice and roomy and air conditioned and clean. I was very pleased since I had a long travel time. I was very happy with my experience at Roots.
6/10
Pleasant
15 May 2016
Lorna
I was not given the room I paid for at first, even though I indicated I was checking in late. They gave the room to another and I had to wait for another room after a very long flight. Since the room was pre-paid I would have expected better service.

Breakfast was very so-so Glad I was not on the plan. Lunch was so so as well.
10/10
Exceptional
04 May 2016
SHAUN

Best place I've stayed in Accra

A great hotel, in the heart of Osu area. Makes for a nice change for your typical style of hotel. The apartment style rooms are great for working out of and relaxing in. Very friendly, courteous and professional staff. Great WIFI - super fast and reliable (something that is hard to find even in the big hotels in Accra), and no power outages during my stay. 2 minute walk to Oxford street, with easy access to restaurants, bars, shopping centre, etc.
6/10
Pleasant
24 Apr 2016
Kelly

Clean, modern, overpriced

I booked a standard room. Based on the information on the Expedia website detailing the facilities in the room, I did not get what was advertised or what I paid for.

The room was overpriced and falsely advertised. No seating area, no kitchenette, no dishwear and poor wifi connection. Bed was low to the ground and just a foam mattress not very comfortable after multiple hours, especially when there was no where else to sit. Room was on ground floor behind reception and I could hear everything. Water pressure in shower was weak.

It was clean and modern though.
10/10
Exceptional
15 Apr 2016
Elly

Lovely!

i was very impressed with Roots! I was worried as we got this hotel for a good price compared to others we looked at.
Hotel was modern and clean, staff were helpful although a bit slow at times which is to be expected.
Breakfast was mediocre- not traditional but not continental, was more of a merge of both which doesn't work unless you have lots to offer.

The area is good, around 30mins or less to the airport. And all other areas accessible by taxi which are very cheap.

Overall a brilliant hotel and good value for money!
Partner
8/10
Excellent
10 Apr 2016
Verified traveler

Roots review

Decent hotel for Accra. Breakfast was great. Good security. Small bar in lobby was handy.
Partner
6/10
Pleasant
04 Apr 2016
Verified traveler
Fine, but disappointed about the swimming pool. Again, delay before check in, the room was not available as per our request. Spent so much time in the lobby.
10/10
Exceptional
09 Mar 2016
Steven

Upscale and Homey at the same time!

Our suite was perfect for the three of us to stay and it afforded a great meeting spot for local friends before heading out for sightseeing or social gatherings!
10/10
Exceptional
21 Feb 2016
Ebony

Home away from home

My sister and I stayed at Roots Hotel Apartments for 4 days. The location was perfect and close to nightlife. The staff was extremely helpful and kind. We left Accra to tour Togo for a few days and planned to stay at another hotel upon our return. We checked into the other hotel and after a while decided to leave and go back to Roots Hotel Apartments for the remainder of our trip. The only thing missing is a pool but having a kitchenette was perfect since there are grocery stores within walking distance. I was so impressed that I inquired about their monthly rates for my next visit.
Family
10/10
Exceptional
19 Jan 2016
Mandy

Nicest Hotel in Accra - can't beat the price!

My boyfriend and I loved our stay at ROOTS. I live in America and had not seen him in 8 months - ROOTS was the perfect place for a little rest and time to connect before exploring all Ghana has to offer!
Partner
8/10
Excellent
09 Jan 2016
Samuel

Excellent stat

Receptionist was great. Only gripe is room cleaning never happened and I had to request it late during the day. Hotel is convenient to lot of places, the restaurant on the rooftop was good also!
Family
8/10
Excellent
08 Jan 2016
Samuel

Great stay!

Reception was great in providing all services, room was clean and location excellent! Will stay again.
Family
10/10
Exceptional
29 Dec 2015
Godfried

Good location

This was a great hotel. Friendly staff.
8/10
Excellent
24 Dec 2015
Orisunmbola

Downtown Accra Stay

Functional Hotel. Mattress foam had failed and was sinking in the centre. They reversed it which helped. They promised to replace subsequent to my departure.
Breakfast buffet not exciting they also promised to improve on this.
Great Customer Service attitude - The Quality Control Manager was extremely effusive. The front desk reception was also great with Sanem.
I will stay there again
Partner

Location & surroundings

Roots Apartment Hotel
H/N. F97/2, 15th Lane Osu Re, Accra, Ghana

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Roots Apartment Hotel

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