Niagara Hotel

Ghana , Accra
ACCRA, 4079 Kojo Thompson Road
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50 reviews shown

8/10

Excellent

16 Mar 2026

Leroy

Yes

10/10

Exceptional

09 Feb 2026

James

Good hospitality from staff

Leisure Partner

6/10

Pleasant

26 Jan 2026

Leroy

They are refurbish

Leisure Partner

10/10

Exceptional

05 Nov 2025

Jeffrey

I was a little concerned since the hotel was so reasonably priced. But the service there was great. Everyone went out of their way to be as accommodating as possible. The accommodations are basic but clean. Breakfast in the restaurant was fine. Always ate dinner out so I can't comment on that. For those who have travelled in West Africa, the electricity was 24/7, as was wifi. showers were always hot. I realize that may not seem like much, but in West Africa you can't take those things for granted. I would certainly stay there again.

Leisure Friends

10/10

Exceptional

01 Nov 2025

isaac

Nice and lovely people servicing you

8/10

Excellent

20 Sep 2025

Gladys

Amazing customer service. Readiness to help at any time of the day. Very good location as its easy to commute. Will definitely recommend.

Leisure Family

2/10

Poor

10 Feb 2025

Eric

You’ll request a refund but won’t get one.

This motel should not be listed on hotel.com. It’s overpriced for what it offers, and there are serious safety concerns. Many doors can be easily pushed open from the outside, and several have missing locking mechanism brackets, making them appear as though they’ve been kicked in. I strongly advise against staying here; it simply isn’t safe. After discovering that my door wouldn’t stay shut, I decided not to stay, and I believe you would make the same choice. Additionally, the rooms have an unkempt appearance that is quite off-putting. Hotel.com doesn’t value there customers safety in a case like this NO REFUND!

Self

6/10

Pleasant

20 Oct 2024

Bisola

The only things that work well are the AC and water heater. The property should not charge that much if the rental does not offer the expected world-class delivery, especially for those visiting the area and the hotel for the first time.

Also, the images are somewhat unrepresentative of the overall system or building. The property could use some remodeling.

All the best.

Business_and_leisure Self

6/10

Pleasant

09 Oct 2024

Basic amenities but perfect location for Adabraka

This is my usual 'go-to' basic hotel whenever l first arrive in Accra due to its convenient location for the places I need to get to. The noise from the main road the hotel is located on is no where near as bad once you are inside.Happy to see they have made some notable upgrades to the place but the bathrooms still need to be maintained in much better condition. Also disappointed that some breakfast items had run out when I arrived towards the end of breakfast time (10am), but the hotel made good one time I missed breakfast altogether due to early meeting and made sure I had a small bite to eat before I had to check out. Staff are excellent ... Helpful and attentive; manager was good and big enough to apologise and give explanation when the staff relayed an issue I had back to him.

Business

10/10

Exceptional

13 Jun 2024

Mark

I felt very at home at this hotel. The staff was really nice and helpful.
The owner was extremely caring and helpful as well. Its a good place.

Business_and_leisure Friends

6/10

Pleasant

27 Nov 2023

Albert

Staff were very friendly. There was no fridge in my room. No hot water after the first day. Limited food menu in the restaurant. Lot of improvements need to be done. The environment is noisy.

Business_and_leisure Self

4/10

Poor

12 Sep 2023

Verified traveler

It wasn’t s like seen on the internet, the shower was dirty.

Partner

2/10

Poor

14 Dec 2022

Gary

No towels or soap provided and water tap not working at all

Business

8/10

Excellent

03 Jul 2022

Carmela

The best aspect of this property is the people who work at the hotel. Terrific! Helpful and kind. Gladys, the cook, is also wonderful. She works magic. I will certainly stay here again.

6/10

Pleasant

01 May 2022

Ibila

Old hotel.

Business Self

8/10

Excellent

06 Mar 2022

bamidele

nice

nice reception, calm and clean

Self

4/10

Poor

25 Dec 2021

Kevin

Staff were good. But not worth the money . They added laundry yet I was charged just for pressing of my clothes and washing of my things . Damn . Room was too small and shower didn’t even flow well . This hotel really needs a good renovation

Business Self

6/10

Pleasant

12 Dec 2021

william

Can be better

Self

10/10

Exceptional

02 Dec 2021

Rose

The staff make the hotel pleasant

It's quite a comfortable hotel but the best part of the hotel is it's staff and the excellence with which they render services and how resourceful they are especially Mr. Richard, Ms. Pricilla, Mr. Michael and Mr Winner. The food is top-notch compliments to chef, and the gym is superb. All in all it was a nice place

Partner

4/10

Poor

16 Nov 2021

Verified traveler

The hotel was furnished with old or obsoleted items and the room’s bed sheet, cushions, curtains, etc. are no clean and do not deserve for a ‘3.5 star hotel'. Relatively the hotel's staff service is good.

Business

2/10

Poor

26 Aug 2021

Aurelio

Sincerely disappointed

The place is in a heavily traffic prostitution area, at night not safe to go for evening romantic walks

Partner

6/10

Pleasant

04 Aug 2021

Verified traveler

The only reason why i am giving this hotel a 3 instead of a 5 is because (1.) they have it advertised as having an elevator and they do not have one and me being disable going up 2 flights of stairs was a hot mess(2.) Even tho the bed was big and pretty it was also hard as rocks lol and (3) the bathroom has very little space 2 ppl can not fit at one time. But other than those 3 issues the staff was great and very kind and pleasant and helpful location was great as well and the rooms are very spacious i would recommend this hotel just remember u get what you pay for....o yea and the WiFi couldnt have been any better

Leisure Partner

8/10

Excellent

08 Jun 2021

Verified traveler

Excellent location

This hotel was definitely well situated plenty of action this is the part we loved most… We did not have to use our car, we walked anywhere we needed to go and there were plenty of vendors around. As far as the hotel we definitely liked the price. The breakfast was good and the staff were attentive.

Partner

2/10

Poor

19 Mar 2021

Verified traveler

Location was the only good thing about this hotel. If I could give a negative rating I would. Terrible owner. Treats the workers like trash.

Business Friends

4/10

Poor

23 Mar 2020

Verified traveler

The room and the bathrooms were dirty.

Self

2/10

Poor

22 Feb 2020

Barry

This is a Very Strange Property: female staff Actually raised her voice & spoke me as if I was a Child! She asked where I get my Towels which were white and softer than there I guess less valued Towels! I simply explained that I don’t work here! Why would she even think that I know where the good Towels were? It was even Stranger that the TV had (get this) three Remotes, which meant the TV was hard to turn or get someone to come turn on the TV...last night the WiFi & TV didn’t work & I was so tired of asking for Help, Every Day sometimes 2 or 3 times...I felt like “Just Shoot Me”

Self

4/10

Poor

22 Jan 2020

Bill

Nice staff but facilities pretty run down. Not sure price is worth the venue.

Business Friends

8/10

Excellent

11 Dec 2019

kenneth

Good hotel

Stay was okay. They respond to complaints fast enough.
Its an okay place to stay.....and very cheerful chef.

Business

4/10

Poor

29 Nov 2019

Verified traveler

Just used the room to change my clothing , didn't sleep there.
the hotel is situated on a busy main road, he outside of the property is presentable.
Staff very nice and check in was quick
Didn't like the look of the room it was very old and shabby. it looked more like an hostel than a hotel .

Friends_and_family Family

8/10

Excellent

01 Nov 2019

Verified traveler

The quality of the bathroom was not up to best practice in Ghana even for the price range

Friends_and_family Partner

6/10

Pleasant

06 Oct 2019

Disappointed

The single room was very noisy as the windows are facing the busy street. Will definitely not book a single room again.

Business Self

8/10

Excellent

13 Sep 2019

Verified traveler

Their hospitality was awesome. I didn't like the fact that my towel wasn't returned on time after housekeeping.

Business Self

8/10

Excellent

04 Sep 2019

KLG

Generally, a nice place to stay! Good staff, nice location, a very decent hotel.

Business Self

8/10

Excellent

30 Aug 2019

Adeyinka

Old hotel but still functional

I enjoyed my stay. No serious issues except the wardrobe in my room wasn't functional. I also wish the building had an elevator.

Partner

4/10

Poor

09 Jun 2019

Verified traveler

Hotel is right on main road, and look worn down. I can't decide whether i prefer how it look during the day or at nighttime. The room was large, so was the bed and I had requested the room in the photos, but initially they gave me a different room. This first room was just as large but much darker lot of browns and just didn't give me light energy. I spoke up and said i wanted the room in the photos as per my request, they checked and said it was available and i got transferred. On first appearance, the room is bright and large, however its clear the interior design is just a mix and match of any furniture together, there was a brown cupboard to the left of the bed which looked like it had seen better days. I didnt use it at all during my stay. The silver chairs placed beside the bed seemed pointless and quite dirty with obvious stains all over, again i didnt sit or use that area. a desk and chair and mirror across the room, also didn't match the decor. The bed was comfortable, however the duvet didnt appear very clean, there were holes and more stains in the duvet cover, making me scared to even open up the bed and get in, let alone look closely at the bedsheet.
Bathroom was cleanish but old, shower is just an old showerhead with no pressure placed upright. Air conditioning is strong, There is no hot water, you have to call reception for it to be switched on, even then its only lukewarm. Staff are friendly, Cleaner is good at her job, not her fault facilities are old.

Leisure Self

8/10

Excellent

06 Jun 2019

Isaac

It was so fantastic

8/10

Excellent

15 May 2019

Verified traveler

Staff were very helpful and friendly. Menu options were limited. Stick to jollof rice

Business Self

10/10

Exceptional

13 May 2019

Verified traveler

The staff and manager were very hospitable and courteous. The location was quite close to my exams centre....i strongly recommend this hotel..

Business Self

6/10

Pleasant

01 May 2019

Verified traveler

Internet is fast
pickup driver can be better at communication with the guests

Business Self

2/10

Poor

16 Mar 2019

Verified traveler

It felt like it was someone’s old house that was converted to a hotel. It wasn’t modern at all. Would never go back there.

Business_and_leisure Self

10/10

Exceptional

18 Feb 2019

Obinna

The room is quite spacious, neat and comfortable. The facilities are good. Was everything we expected

Friends_and_family Partner

8/10

Excellent

13 Jan 2019

Brian

Nice place

The hot water in the shower was not great, but the staff was fantastic and the location was very convenient to the international and domestic busses.

8/10

Excellent

27 Dec 2018

Kehinde

Lovely Staff

The staffs were exceptional, from Jeff to Michael and the lovely guy at the kitchen. The manager was quick to resolve any issue. The hotel looks old from outside but they try to make the inside presentable as possible. The hotel needs serious maintenance work. Practically everything is broken and dirty.

Partner

8/10

Excellent

20 Dec 2018

Ade,Thelma

Staffs were nice and accommodating, closer to the Mokola market was a plus.

8/10

Excellent

14 Dec 2018

Larry

No requirement needed but wifi connection was not good necessitating a move. Nice hotel overall

10/10

Exceptional

03 Dec 2018

Verified traveler

Overall experience ..wonderful.great workers.helpful team.beautiful rooms

Business_and_leisure

6/10

Pleasant

24 Nov 2018

Verified traveler

Nice hotel located in the center and it is easy to access other location...easy to get transportation form the hotel

10/10

Exceptional

05 Sep 2018

Seth

Very neat and nice place. Great staff. I loved the place and would definitely be there again

6/10

Pleasant

29 Aug 2018

Verified traveler

Not suitable with small children

Nice location and convenient. Staff were nice. Food from restaurant were freshly prepared to order so took long but was nice.

Hotel is not suitable for people with small children. No safety bar on outside stairs to rooms or on the windows.

Hotel was easy to find and within easy access of many facilities in Accra.

10/10

Exceptional

09 Jun 2018

Edward

GOod

Was nice. Had no issues.