Name: Crossroad Hotel
Address: Via Giovanni da Empoli, 11, Rome, 00154, IT

4/10

Poor

05 Apr 2026

Adil

This is complicated. We had stayed at Crossroad Hotel before and found it to be excellent. This time, we did not have a great experience. The staff are very kind and accommodating, the room (we had a 3 person although we were only two people) was an excellent size. The fridge is at the widest part of the desk meaning you need to move the fridge to make use of the desk. Our room had a broken bathroom door handle (looks like screws to fix the handels were missing) and the water took a long time to come out hot from the sink tap. The shower was warm (if you put it to max). For one night we could put up with these inconveniences, but for more than that it would be a problem. The rumble from the trains for us was not a problem at all. It's background noise and to be honest its no worse than the traffic if you had a hotel on a busy street. I realise there is a cost in keeping a hotel in top-shape, and to keep the costs low enough to attract clients. I do hope that they can. It is a good hotel, the staff are excellent and the noise from the trains is not a problem. I hope they can make it the best place.

Partner

8/10

Excellent

27 Jan 2026

Ramy

Clean Rooms, convinient, well located.

Business

8/10

Excellent

15 Dec 2025

Adil

The staff were very kind from the cleaning staff to the hotel reception. We stayed in a superior room and were on the second floor. We were able to increase the room temperature without issue. The room was large. Many people have complained about the noise from the trains. For us, it was not an issue at all the room was as quiet as one would expect for a room in a city. The furnishings were no-frills, but decent. The bathroom was small and there was little shelf space in the bathroom. If you are there for a short stay it's a very fine place.

Partner

8/10

Excellent

14 Nov 2025

Regent

Clean room, ac was not on do to the season, which is not stated upon reserving. Comfortable bed, breakfast was nice but a short walk to it. We’d stay here again. Good location. I would suggest having a kettle in the room for coffee and tea.

Leisure Partner

8/10

Excellent

12 Nov 2025

James

The room was spartan, but clean and modern. The hotel is in a great location close to the coliseum etc.

Leisure Self

8/10

Excellent

28 Oct 2025

Elizabeth

Nice size room with daily housekeeping. Small bathroom but is adequate for 2. Provided toiletries were good quality. Vending machines in common area. Good restaurant for evening meal beside hotel. Close to train station. Shops and restaurants nearby.

Leisure Partner

10/10

Exceptional

05 Oct 2025

Brian

The location is close to the Ostiense rail station, and convenient to the subway line.

Business Self

8/10

Excellent

14 Aug 2025

Bruce

Great Transit Access

Good bed, noisy tracks if you are a light sleeper. (Didn't bother me, I like the sound of trains) While the hotel was very nicely renovated, it must be admitted it is in what I would call a rough and ready neighborhood. No desk staff after 10PM but take your key out with you and it's no problem. Close to a couple of my faves in Rome: Pyramid of Cestius, Basilica of St. Paul outside the Walls, non-Catholoc Cemetery, Testaccio, and good access to public transit for center, or Ostia, etc.

Self

10/10

Exceptional

27 Jul 2025

Brian

This a clean and affordable option conveniently located near the subway and the Ostiense rail station. Would stay again and recommend to others

Business Self

10/10

Exceptional

17 Jun 2025

Michael

We need somewhere to stay to catch an early train from Roma Ostiense rail station. We arrived after midnight but the pre-supplied entry instructions were Detailed and clear. The room and bed were comfortable and the place was scrupulously clean. We did not avail ourselves of the breakfast due to time constraints.

Leisure

10/10

Exceptional

15 Feb 2025

Amadu

Very good stay. Good quality for the price. Will definitely recommend!

Leisure Friends

8/10

Excellent

17 Oct 2024

Dimitrios

Good if you’re looking to catch a flight in the morning.

Leisure Self

6/10

Pleasant

13 Oct 2024

Jeremy

Hot and right next to train tracks

8/10

Excellent

07 Oct 2024

Timothy

Crossroads served as a nice place to syay on our final night in Italy. It's location, while in the city, is good for airport access. The adjacent sidewalk restaurant was quite noisy until midnight. We were on the thord floor and coupd still hear voices.

Leisure Partner

4/10

Poor

18 Sep 2024

Fabio

The staff were nice however, this place was horrible and expensive. Very noisy, the train is right next to the bedrooms.

The shower and toilets were disgusting. Not worth the price.

Leisure Self

10/10

Exceptional

26 Aug 2024

Stefano

Great place to stay, about a 15min drive outside of center Rome.

Leisure Self

6/10

Pleasant

16 Jul 2024

carolina

It was noisy, train runs over the hotel.
The area is a little dirty and rooms are so small that you can't open your suitcases.

Leisure Family

10/10

Exceptional

23 Apr 2024

Randy

This hotel exceeded my expectation in every way. There's many stale reviews enough to freak anyone out.
But this is a great space to stay.

Business

10/10

Exceptional

23 Oct 2023

Dunarel

It is 2 metro stations away from Colloseo. Room was double, and very nice for a hotel room. Not exactly the town center like luxury hotels, but still very close by metro. Check in out, and taxi very good.

Leisure Family

2/10

Poor

25 Aug 2023

YUEWEN

The metro and the neighborhood is very dirty.

The neighborhood is very dirty,
It is not safe,girls don't come.

Very noisy,staff work early in the moring and the trains pass by all day long.
Terrible experience.

Friends_and_family Family

6/10

Pleasant

19 Aug 2021

Verified traveler

I mean, you get what you paid for.

There isn’t 24/7 front desk service as advertised on their website, but when there was someone in the front, they were pleasant and helpful. There was no one from 11am-4pm which is odd, and made check in super difficult. I was lucky that some people who were also staying there opened the door for me. But I had to wait in the lobby for 2h which isn’t fun.

The room was sad. Dark, dingy, the shower was so small I could barely wash my hair properly (I’m a small 5’4 girl for reference). It definitely needs renovating. There was a very thin sheet for covers.

I guess you can mostly commend it for its location, near metro and train stations, and multiple bus stops.

Leisure Self

10/10

Exceptional

30 Oct 2019

Walter

Good spot for a stay in Rome.

Simple hotel that delivered.
Staff helpful.
Convenient breakfast area for a quick morning departure. Many restaurants in the area.
Close to Ostiene station and the Pyramid subway station.
Good value for the money.

Partner

2/10

Poor

30 Jul 2019

Ken

train right outside window. Unbelievably noisy. Room dirty, Staff's atttitude, out of their control, talk to back office....

Leisure Self

8/10

Excellent

18 May 2019

Verified traveler

I visited Rome with the intent of walking to all our sites and found this location most affordable with the amenities we wanted. Just an idea of the walking distance, it's an hour walk to the Vatican.

Would I stay here again? ABSOLUTELY! Staff was friendly and there was enough places nearby for all our needs - grocery store, places to eat and an awesome gelateria.

Things that threw me off about this location:
1) room was oddly designed - as it turns out, my room was actually two small rooms combined into one with one of the two bathrooms converted into a very large shower.

2) train tracks directly behind the building - when we first arrived, we opened the windows to air out the strong citrus deodorizer and saw only train tracks behind the building. Not scenic but not a deal breaker. Just kept the windows closed the whole time (like I do at home).

3) hot water takes a bit of time to warm up - apparently, plumbing is a problem all over Rome. We had to leave the hot water running for a few minutes before use. Also not a big deal.

Overall, staying at the Crossroad Hotel was a pleasant experience and would suggest this place to anyone visiting Rome.

Leisure Partner

2/10

Poor

13 Apr 2019

Devin

The pictures are very deceiving! On the site, looks like a nicer property. Mold in the shower, ants crawling everywhere, window RIGHT NEXT to a train, shower had no baracade on the floor so water went everywhere. There was just a drain in the middle of the floor, that’s it. We had to go through sooo many towels because of this. I attempted to go to the front desk, no one was present.

I don’t need the nicest hotel, I rarely ever write reviews... but this property was just horrible.

It’s also in the bad neighborhood of Rome. The distance from everything was also a lie. The bus/train is mandatory if you plan on going anywhere or doing anything.

I’d never recommend this property to anyone.

Leisure Family

8/10

Excellent

22 Oct 2018

Donald

Crossroads Hotel Stay (October 2018)

Our stay at the Crossroads Hotel was mostly fine. The accommodations are tight with every inch or centimeter of space utilized. This concept worked in the sleeping quarters with the, “closet” behind the bedding area, but the desk is just a sliver with a very small and hard metal backless seat and even worse, the space between the toilet and shower stall was not even comfortable for the thinnest of humans! The hotel is located in a busy neighborhood with plenty of inexpensive dining options (we enjoyed the healthy-oriented burger joint at the corner) and the Roman version of a pyramid five minutes away. Front desk staff were pretty helpful. Breakfast was continental and fairly decent. And lastly, the Metro is close by.

Partner

8/10

Excellent

03 Oct 2018

Maha

Nice hotel very convenient for me to travel to most of the attractions. Pretty much it was close to attractions, subway,and good restaurant.
Staffs were very helpful in guiding me and my husband.
Overall good experience

10/10

Exceptional

29 Aug 2018

paddy

Brilliant! Staff were amazing

Very clean! And friendly staff, couldn’t ask for any more :)

6/10

Pleasant

31 May 2018

Yashar

an acceptable hotel if you want it only very cheap

Compared with the price you pay the hotel is ok. But in general the hotel quality is not very high. The locality is not very good either.

The temperature of our hotel room was good, we had an air-conditiner on all night. The quality of breakfast is acceptable.

Partner

8/10

Excellent

14 Apr 2018

Verified traveler

Good hotel, walking distance to the metro (and good sweets/ice cream). Room was nice and there was always a friendly (and English speaking) person at the front desk who are very helpful. Bed was a little hard for my taste but not terrible. However the shower is very tiny. My husband barely fit, and there was no way to lean over to shave my legs.

8/10

Excellent

06 Nov 2017

Verified traveler

Close to the train station and sights

We enjoyed our stay at the crossroad hotel. It was close to the train station and city centre. Very friendly hotel staff and clean room.

6/10

Pleasant

02 Oct 2017

Ujen

Budget hotel with the very basics

Although this is not near any of the landmark sights, I did not find commuting a problem as the bus stops, metro station and train statiosn are close by. The staff were excellently helpful in a city whose general population I did not find very friendly. The breakfast was croissants and bacon slices and cheese and cut fruit on all the days I was a resident..no tea / coffee dispenser in the room was a dampener though..also the fact that all TV channels are Italian was a downside .. however given the cost, cannot say it’s been a bad deal..if you are not looking to spend much and looking for the most basic accommodation, this is definitely an option..

6/10

Pleasant

29 Sep 2017

lisa

Clean, convenient, great breakfast

The front desk staff was awesome! Room was clean, bed was comfy, great breakfast. Can't beat the price and convenient location. Biggest drawback was the train tracks that were literally a few feet from our window in our room. It sounded like the train was running right THROUGH our room! The hotel did provide earplugs for rooms on that faced the tracks.

10/10

Exceptional

08 May 2026

Douglas

O hotel está muito bem localizado, está há 5 minutos do metrô de pirâmide e próximo de alguns estabelecimentos de comida.
Não gostei de dois pontos:
1- Cheguei 22h pra fazer o checkin e não havia funcionário pra me receber. Você precisa ligar para um número pra conseguir entrar no hotel.
2- O café da manhã não é no hotel, e não é buffet. Você ganha um ticket pra ir à padaria na outra rua. O que lhe dá direito a um café, um sanduíche e um doce.

Fora isso, o Hotel está muito bem conservado, é bem limpo e a localização é excelente!

Self

10/10

Exceptional

23 Dec 2025

Marlon

.

Partner

8/10

Excellent

28 Jun 2025

Åsa

Perfect for one night before a continued journey. Close to metro and two trainsrations. We slept very good!

6/10

Pleasant

13 May 2025

Yasemin Tugba

Für wenig Ansprüche ist es gut, wer aber Platz und Bequemlichkeit sucht ist fehl am Platz. Sauberkeit ist ok, viel Staub am Tag der Anreise aber täglicher zimmerservice

Leisure Family

2/10

Poor

04 May 2025

Mohammad Qasim

Sehr schmutzig unfreundlich und stinkt sehr. Die Bade ist kaputt sehr laut Toilette kommt kein Wasser und noch so weit und sofort. Ich bin gar nicht zufrieden.

10/10

Exceptional

25 Apr 2025

Igor

Ottimo rapporto qualità-prezzo

Hotel recentemente ristrutturato e con efficace servizio di self check-in per arrivi serali.
La posizione molto ravvicinata della ferrovia non lo rende super silenzioso, anche se la direzione sta cercando di mitigare il disagio, con finestre doppie e dotazione di tappi auricolari.
Ottimo rapporto qualità-prezzo.

Friends_and_family Friends

10/10

Exceptional

15 Jan 2025

NOEMI

Bella

10/10

Exceptional

07 Jan 2025

Pamela

Reserve una habitación triple, la habitación 202 y 203 tienen un problema en el baño y se apesta el cuarto a caño. Solicité el cambio y solo me pudieron cambiar a una doble, dormimos 3 personas en una cama Queen. El hotel es limpio pero el mismo personal comentó que si sabe del problema del olor pero no recuerdan que habitaciones son las que huelen mal.…. El desayuno malísimo!
El personal de recepción muy bien y muy amable

Leisure Family

8/10

Excellent

16 Dec 2024

sebastiano

Il piano alto assegnatomi era completamente ristrutturato, camera piccola ma molto pulita e con letto e cuscino davvero buoni.

Business Self

8/10

Excellent

10 Nov 2024

Gabriele

Ottima la posizione, vicino a Piramide e a Roma Ostiense. Prezzo adeguato.
Pecche non trascurabili sono il frequente passaggio dei treni con conseguente rumore e la scarsa insonorizzazione tra le varie camere

Business Self

6/10

Pleasant

21 Oct 2024

Ari-Pekka

Meluisa huone

Partner

8/10

Excellent

06 Oct 2024

Øivind

Alt bra

Friends_and_family Friends

10/10

Exceptional

30 Jul 2024

Jenna

Great

Clean hotel, everything was great. Close to the railway so can be noisy but did not bother me or my sleep.

Self

10/10

Exceptional

29 Jul 2024

Nick

Questo hotel è economico ed è sicuro.

Leisure Self

8/10

Excellent

24 Apr 2024

Jean Walter

Agréable séjour sans cet hotel, proche d une station de metro et d une gare. Quelques trains la nuit, mais pas trop de nuisances

Partner

6/10

Pleasant

02 Apr 2024

Ron

Prima personeel, kamer basic met zeer harde bedden maar wel gewoon schoon. Verder alles wel netjes. Airco werkte niet maar die had ik op dit moment niet nodig. Niet hoogstaand maar voldoende.

Leisure Self

10/10

Exceptional

08 Jan 2024

Greta

Perfetta

10/10

Exceptional

02 Dec 2023

Bartolomé

Magnífico espacio donde alojarte unos dias, personal muy correcto y muy buena atención, volveré

Leisure Self

10/10

Exceptional

31 Oct 2023

elisabetta

Testaccio beautiful

Leisure Family

8/10

Excellent

26 Oct 2023

Mariana

Very good!

Leisure Partner

2/10

Poor

23 Oct 2023

Massimo

Purtroppo non ho usufruito x problemi di annullamento volo aereo, chiamo la struttura e expedia esponendo il problema e chiedendo lo spostamento di data, nulla da fare… non fanno cambi con tariffe scontate anche se il problema lti viene causato da altr, poca comprensione

Business Self

10/10

Exceptional

06 Oct 2023

Tamaki

Good location

ローマフィウミチーノ空港からテルミニ駅を結ぶ多数のバス会社のうち、TAMBusという会社のバスがオスティエンセ駅にも寄るので、オスティエンセ駅近くのホテルを選びました。駅から徒歩10分以内、駅からの道も単純でボコボコしたりしていないので、トランクを運ぶのにも楽でした。ホテルの近くには、La Romanaという有名なジェラート屋さんがあるので、おすすめです。
ホテル内は清潔でした。部屋は広くてよいのですが、エアコンでやや寒いかなと感じました。

Friends_and_family Friends

10/10

Exceptional

30 Sep 2023

Lars

Vores ferie på Cross Road Hotel

Min hustru og jeg havde taget et tideligt fly, og var derfor på hotellet allerede kl.12.
Den venlige og meget imødekommende receptionist fik med det samme rengøringspersonalet til at ordne vores værelse, så vi kunne få det allerede inden for 15 minutter. Da vores værelse var et “low price” fordi at det lå ud til jernbanen, ville hun gerne opgradere til et på den anden side, hvor hun informerede om at man dog også kunne mærke vibrationerne. Vi valgte at beholde vores oprindelige værelse fordi at vi mente at man ikke kunne drive et pænt hotel, hvis det skulle være et problem.
Værelset var lidt pudsigt indrettet og var lagt sammen af to værelser.. Rent og pænt og det fungerede virkelig godt som base til vores skønne ferie. Man kan sagtens høre (og se) togene, men det generede egentligt ikke os… nærmest lidt hyggeligt, da de har gjort meget for at lyddæmpe vinduerne og at der stort set ikke køre tog om natten.
Selvom hotellet ligger et stykke fra centrum af Rom, så er der metro, busser og sågar lokaltoget til lufthavnen tæt på hotellet, så man kommer til f.eks. Colosseum inden for 10 min med metroen.
Området er ikke så kendt af turister, relativt stille og man slipper fir den voldsomme gadelarm som centrum er kendt for.
Der er rigtig mange gode restauranter i området som de lokale spiser på, til gengæld er morgenmaden på hotellet til 10€ lidt kedelig.
Vi vil bestemt gerne vende tilbage til samme hotel.
Ligger tæt på Metrostation Piramide og Hovedbanegård Roma Ostiense

Partner

10/10

Exceptional

09 Sep 2023

GIUSEPPE

Una piacevole sorpresa .

10/10

Exceptional

28 Apr 2023

Gabriele

Bel hotel, personale cordiale e molto comoda la vicinanza alla stazione. Tornerò sicuramente.

Business Self

10/10

Exceptional

26 Mar 2022

Nunzio

Personale gentile e sempre pronto ad ascoltare ogni tua esigenza, camere ampie e spaziose con letti matrimoniali anche le singole…consigliatissimo!

Leisure Self

10/10

Exceptional

08 Oct 2021

Marco Aurelio

Situato vicinissimo alla stazione Ostiense e piramide metro. Stanza confortevole e pulita

Business Self

10/10

Exceptional

31 Jul 2021

Rachele

Grazioso, curato, pulito e cortesia. Complimenti

Albergo davvero grazioso, curato e pulito. Da una semplice stanza singola mi è stata data una suite con letto matrimoniale e una zona giorno con divano letto. È stato possibile fare il check-in online in precedenza così che arrivata in albergo la sera molto tardi tramite app sono stata in grado di entrare nella struttura e in camera in completa autonomia. L'unica piccola pecca è la vicinanza con la linea ferroviaria però con le persiane e le doppie finestre ciascuna con doppio vetro non ho fatto minimamente caso al rumore del treno che passava. Inoltre la struttura mette a disposizione anche i tappi per le orecchie e danno suggerimenti per godere al massimo del relax che le stanze offrono. Il servizio di reception inoltre davvero molto cordiale. Tornerò sicuramente

Self

8/10

Excellent

05 Mar 2020

MAURO

Pulito c'è l'essenziale a me i treni non hanno disturbato. Lunica nota negativa la signora alla reception per niente disponibile e maleducata

Business

10/10

Exceptional

05 Feb 2020

Brigitte

Una bella sorpresa

Albergo molto piacevole, in posizione ottima. Buona la colazione, personale gentilissimo. La camera prenotata era una matrimoniale non economy, spaziosa, il bagno un po' piccolo forse. La mattina abbiamo sentito 2 treni ma di notte tutto silenzioso. Ci torneremo!

Partner

6/10

Pleasant

20 Jan 2020

Silvia

Mi è piaciuto il letto comodo con doppi cuscini. Non mi è piaciuto il bagno poco funzionale (si fa fatica a stare seduti sul wc) e sporco, il phon è fuori dal bagno e non ci si può sistemare i capelli davanti allo specchio. Personale cortese e disponibile

Business Self

10/10

Exceptional

08 Aug 2019

Verified traveler

Personale gentile e molto attento.
Struttura nuovissima e con tutti i confort

Business_and_leisure Self

10/10

Exceptional

12 Jul 2019

Verified traveler

Het hotel lag 5 minuten van het metrostation af en was daardoor heel goed bereikbaar vanaf het centrum. Het is een kleine maar nette kamer. Het personeel hielp ons goed met de vragen en het ontbijt was simpel maar lekker!

Leisure Friends

8/10

Excellent

09 Jun 2019

Grazia

Un posto strategico

Veramente un posto strategico e nonostante la vicinanza del treno che è sopportabile devo dire che mantiene un ottimo rapporto qualità prezzo. Unico appunto che faccio è in ordine alla pulizia che potrebbero essere più accurate.

4/10

Poor

05 Jun 2019

Verified traveler

Purtroppo la stanza è a 10 metri da una linea ferroviaria, becnhè alla finestra ci siano i doppi infissi, è impossibile riposare.

Business Self

2/10

Poor

23 Apr 2019

Verified traveler

Non soggiornerò più in questa struttura! Bagno sporco, polvere ovunque, treni che passavano attaccati alla finestra. Nel bagno non c’era il piatto doccia quindi camminavi scalza vicino al water e la doccia non aveva il box ma due tendine in plastica. Rumore continuo dalle levette della luce, rumore anche all’interno dell’hotel non isolato. Luce che entrava da tutte le fessure. Perdite di acqua dentro la camera sul pavimento. Il ragazzo della notte al check in non del tutto cordiale. PESSIMO.

Leisure Partner

6/10

Pleasant

16 Mar 2019

Verified traveler

le personnel sympa l’hôtel bien situé dans rome ( près du ligne de métro ou de ligne bus) les chambres sont correct le petit déjeuner est très bien

Leisure Partner

6/10

Pleasant

14 Mar 2019

Lejla

Acceptabelt för pengarna

Hotellets placering var bra, frukosten ganska varierande. Bilderna de erbjuder på hotels.com är ganska missvisande. Vi beställde ett superior room med en queensize säng och skicket på det rum vi fick var under all kritik. Den bästa upplevelsen med hotellet var deras otroligt vänliga och professionella personal. Vi lär aldrig boka samma hotell igen men med tanke på priset så var det okej.

Partner

2/10

Poor

05 Feb 2019

Verified traveler

A parte la cordiale accoglienza ricevuta dal personale, ho trovato le condizioni dell'Hotel pessime. Dalla scarsissima pulizia allo scadente comfort della camera.
Rapporto qualità/prezzo non consigliato.

10/10

Exceptional

16 Jan 2019

Dmitrii

Классная гостиница

Crossroad Hotel - классная гостиница! С самого первого момента заезда все было классно. Было очень приятно видеть супер приветливый персонал, который всегда был готов помочь. Номер симпатично выглядел, душ хорошо работал. Завтраки были отличными. На первом этаже есть автоматы с водой и кофе. Хорошо работал Wi-Fi. Гостиница находится недалеко от станции метро \"Пирамида\". До Колизея ходили пешком. Рядом ЖД пути, но звук поездов не мешал совсем.

Friends

8/10

Excellent

27 Oct 2018

Verified traveler

Ok está en buena condiciones y es funcional para pasar un corto tiempo

8/10

Excellent

15 Oct 2018

Cassandre

Correct

Séjour dans l’ensemble positif. Maheuresement mal situé, Line de très juste derrière l’hôtel donc bruyant. A l’intérieur, les murs sont peu épais et l’on entend les bruits des chambres voisines. Bâtiment rénové avec goût. La salle de bain reste petite, il ne faut pas être trop gros pour entrer dans la douche et impossible de bouger une fois dedans. Clio bruyante. Et malheureusement les heures définies de petit déjeuner sont tard, nous avons prit les petits déjeuners compris et avec les activités réservées et le départ tôt de l’hôtel au moment du Check out, nous Je avons loupés deux sur 4. Au moment de la réservation les horaires ne sont pas précisés. Note positive le personnel de l’hôtel est très accueillant

Partner