Name: Vino Bello Resort
Address: 865 Bordeaux Way, Napa, 94558, US

10/10

Exceptional

27 May 2026

Les

Excellent place to stay

Friends

6/10

Pleasant

22 Mar 2026

Christian

not exposed or told of spa. room = no utensils. surprised by sales pitch upon checking in.

Family

2/10

Poor

04 Feb 2026

Rahman

Room was dirty and unsanitary

10/10

Exceptional

23 Jan 2026

Estela

Very clean and spacious

Leisure

4/10

Poor

30 Nov 2025

Melody

the staff was rude, charged me twice for my room when I had already paid on Expedia, did not explain resort amenities.

Leisure Family

10/10

Exceptional

23 Nov 2025

Judie

Enjoyed hearing the outdoor concert Boz Skaggs courtesy of being on the premises. Bring plug in chargers for your electronics. Rooms are in process of being upgraded but no USB ports at this time in my room.

Business Self

10/10

Exceptional

08 Oct 2025

Randall

Beautiful property

4/10

Poor

29 Sep 2025

John

We were there for two nights. First night was good to very good. Second night the restaurant was closed the bar was closed with no prior notice. Room service took over an hour to get it. On the second night we had a third room booked for my niece and her husband but when they heard everything was closed they decided not to stay so they went home and we could not get our money back. Very bad customer service in my opinion.

Leisure Family

8/10

Excellent

20 Sep 2025

Ami jean

The room was clean and comfortable. Staff was very friendly and helpful. Cameryn one of the Concierge’s was wonderful and assisted us with some great vineyards to visit. The shuttle bus driver Armando was amazing! He was so friendly and helpful he made the ride to and from downtown Napa so much fun. Since our room was part of a vacation club some services you had to call for daily, but was taken care of promptly when asked. Overall Enjoyable stay.

Leisure Partner

6/10

Pleasant

14 Sep 2025

Stephanie

Property was great walkable to food and entertainment. Drive was Atleast 45 minutes to winery’s not bad. We had a corner suite which was next to one of the employees entrance and kept us up all night. Check in employees at the counter were so serious they were not welcoming at all

Leisure Partner

10/10

Exceptional

01 Sep 2025

Bree

The property was lovely. Our room had a few issues: an extremely loud, ticking air conditioner that for some of my guests couldn't sleep for others it was fine. The coffee maker did not come with a filter and when we requested assistance, it never resulted in fixing the issue. Parking was challenging we had not realized there would be a concert throughout the weekend. Otherwise, pool area was wonderful and the grounds themselves a treat. Would suggest when walking to the statue go with another person, I ended being observed by a homeless person hiding in the bush just next to the statue, which was unnerving.

Leisure Friends

10/10

Exceptional

25 Aug 2025

Nancy

Well-appointed resort

Very nice stay. One night stay, 1-BR. Positives: Cleanliness, positive attitude of staff, pool on-site, kitchen in unit, comfortable bed. Negatives: insufficient parking on property (we parked on street nearby, ok), slow check-in experience (possible staffing shortage). Our stay overlapping with concert.

Partner

10/10

Exceptional

28 Jul 2025

STEPHANIE

Beautiful property. Spacious and clean.

8/10

Excellent

25 Jul 2025

NORMA

My check in was at 4pm. They gave me my room at 5:30pm. But on my check out day, they were knocking at my door at 10am

10/10

Exceptional

21 Jul 2025

Marie

was great stay, disappointed in parking

Friends_and_family Friends

8/10

Excellent

21 Jul 2025

Francine

Very nice property, clean and convenient to locations I needed to go to.

Friends_and_family Family

6/10

Pleasant

30 Jun 2025

Verified traveler

Arrived at the resort excited. But that didn't last long. The folks at the fromt desk were very nice in explaining they were sold out of my room type but would do their best to accommodate me.

Friends_and_family Family

6/10

Pleasant

30 Jun 2025

sharetha

Nothing special about the property. It was quiet. Staff was cordial. We were notified that housekeeping wouldn't be coming to our room daily due to the nunber of days we stayed. We checked in Thursday and checked out Sunday. However, she did state if we needed anything to call the front desk.

At check-in, we were told there would be a $100 a day resort fee and a hold for incidentals totaling $1300. The vacation was booked and paid in full, the only amount due at the property indicated on the receipt was $136 due at the property. She did mention that the charge would drop off after we checked out.

We reserved a studio but it was too small. The tv was mounted on the wall in the kitchen area next to the microwave, there was a sofa that seemed too large for the space and a small dining table with 2 chairs. We spoke with the front desk and she was kind enough to move us to a 1-bedroom which gave us the space we needed. I also mentioned to her the $1300 charge, showed her the email I received and she assured me the charge would drop off.

The grounds were average but some of the buildings needed pressure washing as well as the sidewalks and parking lot.

Two 50 -minute, $180 massages ended up costing $490 after addiotnal fees and gratuity were added, which seems like the extra fees would have been included in the resort fee but the massage was good.

I would probably choose another resort that offered more amenities to justify the costs & fees

Leisure Partner

8/10

Excellent

08 Jun 2025

Jeannette

Very spacious room with washer and dryer.

Leisure Friends

10/10

Exceptional

24 Apr 2025

John

Convenient clean and full of amenities. Had two babies with us and the room had everything we needed.

Friends_and_family Family

8/10

Excellent

06 Jul 2024

Verified traveler

Great for families

The room and amenities are generally all great, esp for families that need a kitchenette. The pool, restaurants and flat turf areas for young kids to run around we're perfect for us. The only thing lacking is probably the pace of service. They mentioned they were short staffed, so asking for additional items like blankets, towels, taking out the trash, etc. took the full day and additional reminders to get the items in.

Friends_and_family Family

10/10

Exceptional

23 Jun 2024

Yvette

Property and rooms beautiful. Would definitely stay again

Leisure Family

6/10

Pleasant

16 Jun 2024

Deborah

Frustrated

Friends_and_family Family

2/10

Poor

16 Jun 2024

wanda

Had absolute terrible time with the reservation and management was no help! Called manager who did not even bother to call me back

Friends_and_family Family

10/10

Exceptional

09 Jun 2024

Rolisa C

The property was central to everything

Leisure Friends

10/10

Exceptional

09 Jun 2024

sabrina

Great stay every time

Leisure

6/10

Pleasant

30 May 2024

Brad

Checked in during week day parking was fine, weekend came No Parking!!!!!!

Leisure Partner

10/10

Exceptional

22 May 2024

Ellen

Property was great. Love the kitchen in the room. Pool and hot tub were fabulous. Nice to have a balcony.
Negative was our room overlooked the back of the Meritage where all the food deliveries go and the dumpsters are. Garbage collection at 0300 was not good for sleep nor was the dropping of large garbage objects at 0100.
Overall the resort was fabulous for our 4 day trip to Napa. If I would have known about the location of the room before check in I would have asked for a different room.

Leisure Partner

10/10

Exceptional

14 May 2024

MICHAEL

Beautiful and well maintained grounds and pool!
Exceptional and freindly staff!

Leisure Family

10/10

Exceptional

13 Apr 2024

Jeffery

Wonderful stay

Leisure Partner

6/10

Pleasant

25 Mar 2024

Verified traveler

Renovation zone - beware

A lot of construction and painting going on now - it is being renovated. I feel like we should have been given notice or heads up while booking or shortly after. We were actually ok with it, but I can see how some people might not take it so well

Partner

8/10

Excellent

24 Mar 2024

Lee

Likened having a kitchenette. BBQ’s laundry

Leisure Partner

2/10

Poor

25 Feb 2024

KENNON

Poor service

Leisure Partner

8/10

Excellent

17 Feb 2024

Oliver

The 1 bedroom is nice, its like a mini 1bd room apartment, full kitchen, big bathroom, big jetted tub...never get a studio, its not worth it in my opinion. Staff is very nice and helpful. So far ive stayed their twice and will soon return.

Leisure Partner

8/10

Excellent

15 Jan 2024

Kaylee

Our stay was excellent. There’s currently a bit of renovating going on but it didn’t effect our stay at all

8/10

Excellent

06 Jan 2024

Carl

Happy New Years 2024

Enjoyed our stay. Check in staff were very pleasant, however was expecting to buy into their timeshare pitch. It was fun to watch the ice skaters enjoying themselves. NYE party was a hit the band was awesome kept the dance floor full from their first song.

Partner

10/10

Exceptional

27 Dec 2023

Jeffrey

Great food on onsite restaurants. Lot of activities to do at the resort. Not enough parking. Had either park in street or far away from the building I was staying.

Leisure Partner

6/10

Pleasant

26 Dec 2023

John

Registration wait was eternal.
Spa tub spewed disgusting matter when jets were used.
Parking was challenging.

Friends_and_family Friends

8/10

Excellent

14 Dec 2023

Phillip

It’s a very nice property, however, we did not realize when we booked that it is a “timeshare” style location. There was a hard press at check in to attend a 90 min presentation (for a “gift”) and when we declined, they called us on our last night to give another hard press to attend the seminar and receive our free “gift.” As I said, it’s a wonderful property but be prepared for the sales pitch.

Partner

10/10

Exceptional

01 Dec 2023

Peter

There was a very pleasant stay at Vino Bello after Thanksgiving. Awesome checkin experience with champagne!

Leisure Family

10/10

Exceptional

15 Nov 2023

Josh

Top notch hotel, 4 diamond award winning, rooms are incredible. I didn't get to explore the property so most likely missed out on so much. Will absolutely be reserving again.

2/10

Poor

30 Oct 2023

jesse

AVOID!

AVOID!
There are lovely resorts and hotels in Napa; this is NOT one of them! Checking in was problematic: there was a long line at 4pm, and as you must go to the \"Club Wyndham, check-in\" (which was NOT signified on the reservation paperwork!) and listen to a sales pitch about purchasing a Wyndham time share, the entire process was dreadful......and much too slow. Although the room was booked EIGHT months in advance, it was by far the most undesirable: patio overlooking nearby cars, next to the main entrance, first floor with walls so thin the TV next door was clearly audible. The shampoo, gel, conditioner containers were EMPTY, and although attempt was made to call the front desk, we gave up after trying twice and holding for 10 minutes. MUCH to our dissatisfaction, there was NO HOUSEKEEPING our second day.....no refilling of the empty necessities, no fresh towels, no removing the garbage. Having to walk to the front desk, wait 15 minutes, (as again, no answer to a phone call,) to ask for what should be furnished, there were only towels delivered.
As I read the other reviews, it is obvious the management of this hotel is distressingly absent, or just does not care. The insult is the \"property charge\" of $50, which obviously covers nothing. AVOID this hotel....the cost of staying here is NOT reflected in the service, the rooms, nor the management.

Partner

10/10

Exceptional

29 Oct 2023

LaShonda

The rooms were nice and clean. The property is close to dowtown Napa.

Leisure Partner

6/10

Pleasant

12 Oct 2023

Michelle

To start, this is a beautiful property. After check in we found out it was a timeshare, and were convinced to sit for a presentation for free passes to a winery. On our 3rd night, the guest in the next room started yelling and screaming obscenities on her cell phone, while going in and out of her room, slamming doors and pacing up and down the hall-at 3 am! Eventually security and maintenance came to try and resolve the issue in person. I guess there was a water leak. This woman was very uncoopertative and didn't make any sense. She seemed to be under the influence of something. Three noisy hours later she was moved to a different room. If this were a regular hotel she would have been removed by the police within the hour. The following day I complained at the front desk. They comped us $100 and assured us the room was out of order and we would have a quiet night to look forward to. That night we were awakened by the sound of drills and saws doing repairs on the very same room!! In the middle of the night-again! We were checking out early the next morning anyway. I didnt have the energy to address it. I might add that the shower was lukewarm every morning, except the last day it was ice cold . This facility rates well for the grounds and staff but they have some maintenance issues. This gave me one more reason not to own a timeshare. They tried to appease a \"property owner\" at the expense other guests comfort.

Leisure Partner

6/10

Pleasant

31 Aug 2023

James

This is a mixed-bag property. The general cleanliness around the property is good; nothing more than usual wear and tear was noticeable, and the reception area and service was excellent - we were greeted with a glass of champagne and a smile. However, it's a \"death by a thousand paper cuts\" situation that puts this at 3 stars.

The quality of the concierge service was inconsistent and frustrating. The room smelled musty and old. The shower pressure was terrible. I observed one employee speeding through the parking lot late at night. Upon checkout, my credit card was mischarged for a very significant amount that took days to resolve. There was insufficient parking due to many onsite weddings over the weekend. The shuttle in to town ran late a few times. None of these are deal-breakers on their own, but for a place that bills itself as a luxury/five-star resort, it falls short. Also, be aware of the pressure when you check in to sign up for a timeshare sales pitch in return for comped wine experiences.

On the upside, it's a fantastic location, the onsite restaurants and facilities are good quality, and the staff are very friendly and professional.

Leisure Partner

10/10

Exceptional

31 Aug 2023

Robin

Grounds were well maintained, staff was very helpful.

Leisure Family

6/10

Pleasant

19 Aug 2023

Adriana

No Housekeeping/ not clean towels for 2 day
Not staff around to help.

Family

10/10

Exceptional

18 Aug 2023

Paul

Beautiful resort

Leisure Family

10/10

Exceptional

23 Jul 2023

Karen

Beautiful property. Lovely walking path up to Grape Crusher statue. We enjoyed dinner at the Village cafe Restaurant. We liked the pretty chapel. We took free shuttle into town. Unfortunately, the room was not as clean as it should be. The sink was dirty- unsanitary. The shower leaked out onto the bathroom floor tile- not safe- we had to put a towel to stop it. Our patio faced the parking lot. There was bird poop all over the patio, table, and outdoor cushions- not acceptable.

Leisure Partner

6/10

Pleasant

21 Jul 2023

Fadel

Good stuff, rooms are big and comfortable

Business Partner

8/10

Excellent

30 Jun 2023

Margaret

Had a wonderful time!

10/10

Exceptional

09 Jun 2023

Lydia

Couple getaway to Napa

This was our first time to Napa. We had an amazing time. We had lunch at the Crush lounge. We also did bowling at the lounge. They turned on the Nuggets game for us. Room service forgot my coffee, but they brought a pot after we called them.

Partner

10/10

Exceptional

21 May 2023

Ivanie

Very nice room and great view

Family

10/10

Exceptional

01 May 2023

Christopher

Nice resort near wineries and downtown. Rooms are spacious and well appointed. Pools and grounds are well maintained

Leisure Family

6/10

Pleasant

01 May 2023

Michelle

We have stayed at the Vino Bello before and it has always been good. Nothing exceptional, but nice. This time we felt like the red headed step child. Flight delays and exhaustion and a midnight check in - all we wanted was a shower and bed. In the shower was hair all over the wall and as water splashed from the drain, on our feet. It was disgusting. Asked for it to be cleaned the next day and it was. Pool not open until late. Air conditioning unit sounded like a jet engine in the room. Couldn’t use it or you’d never sleep. No cushions on the patio chairs. Asked for some and was told they’d be put out - never got them…. Thank goodness the bed was comfortable!

Leisure Partner

8/10

Excellent

30 Apr 2023

Amy

Good enough

Place was comfortable, but really could use updating. Hot tub didn’t work while we were on property and there was no offer to go to another section to use another hot tub. Shower didn’t work the greatest and kitchen has the bare minimum. Location is good for getting around to wineries and down town. There seemed to be plenty of parking as there was lot of people staying in the different sections. Rooms where clean, just a little outdated. You will have to do a sales presentation if you want any comp wine tastings, we did not.

Partner

8/10

Excellent

25 Apr 2023

Amy

Older property that needs some bathroom updating. Hot tub didn’t work the weekend we were there.
Easy to get around to Napa the town and area wineries. Nice to have a kitchen and liv

Partner

10/10

Exceptional

17 Apr 2023

Lisa

Good Value

Love the one bedroom suites. Very roomy.

Friends_and_family Friends

10/10

Exceptional

01 Apr 2023

Elsa

the place is comfortable and very spacious.

Business_and_leisure Friends

8/10

Excellent

22 Mar 2023

Richard

The HVAC unit was incredibly loud. So loud I had to double the volume to hear the TV when the HVAC fan came on. Also whenthe next door neighbors came or went from thier room It was alo unusually loud. Other wise good solid nice accomoations with good service.

Leisure Partner

8/10

Excellent

20 Mar 2023

Jason

Mostly great

Beautiful property connected to a fantastic resort. Bed comfort was below standard in relation to the rest of the property. We inherited a clogged shower drain that was problematic. It wasn't fixed until the following day. Otherwise Vino Bello was great.

Friends_and_family Family

8/10

Excellent

19 Mar 2023

Patricia

Six years and counting

Had a great time staying at the Vino Bello. My friend and I have been coming to the Vino Bello and Meritage for over six years. The only thing I was disappointed in was that Vino Bello guests have to use the Vino Bello pool only instead of how it used to be for years and years of being able to use the Meritage adult pool. Don’t get me wrong the pool at Vino Bello is nice but it is a family pool which has a kiddy pool amd water play area. Great for families with kids but not so great for adults wanting to just sit by the pool and read. Secondly, there were no umbrellas so within a few hours I got sunburnt, and yes I used sunscreen. Regardless of the new restrictions we had a great time.

Friends_and_family Friends

8/10

Excellent

18 Mar 2023

Penny

Your entrance for the back parking when you have bags is very inconvenient the gym door wouldn’t let us in & it’s a little chilly getting out of the pool when you can’t find the outside towels & you can’t get in the closet door!

Leisure Friends

8/10

Excellent

01 Mar 2023

Paul

The room was a little rundown. Staff seemed more interested in pushing the time share than truly taking care of the customer.

Leisure Partner

8/10

Excellent

10 Jan 2023

Jose Antonio

It was nice but the rooms were a bit dated and had no full-size mirror or smart TV. Parking was a bit difficult and the prices they charge at the onsite store should be illegal! Otherwise, it was fine. Napa itself is a bit overrated and this is one of those trips we will say been there done that and there is no need to return.

Leisure Partner

2/10

Poor

18 Dec 2022

veronika

Non stop falls fire alarms
No body paying attention
To fire monitors

Leisure Family

10/10

Exceptional

13 Dec 2022

Laura

Washer/Dryer needs to be cleaned more. Clothes came out smelling like mildew. Bigger TV's would be nice.

Leisure Partner

8/10

Excellent

05 Dec 2022

Hac

Disapprove of attempt to try to sell time share

I do not like that Vino Bello Resort always has a sale person insisting to meet with me every time that I stayed at the hotel after check-in to try to sell me time share at the facility.

Partner

8/10

Excellent

13 Nov 2022

Lisa

Beautiful grounds and property. We did not realize this is a time share.

Leisure Partner

10/10

Exceptional

30 Oct 2022

Guerino

Beautiful, wonderful amenities.

Leisure Partner

8/10

Excellent

08 Oct 2022

Stephanie

Parking is a serious problem. The resort caters to huge corporate events leaving guests of the hotel without decent parking whatsoever. I was a guest for 8 nights. NOT ONCE was I able to actually park in the parking lot. The night of the party on the lawn I had to park a block away in the office park area. Inexcusable. UNIT 3201 (great location) is missing the wine rack and a full length mirror. A single half height mirror for the whole unit is not adequate. Furnishings need an update. The kitchen bench is so low you must sit on the sofa cousins to enjoy a meal. On a positive note, this kitchen seems to be better equipped than others. Love discovering the new chicken coop. They appear sickly for some reason but a morning walk with a cup of Joe in hand was one of my early morning pleasures. Proximity to the valley is average but offers a Good value for Napa.

Business_and_leisure Friends

10/10

Exceptional

07 Oct 2022

Susan

Pool area great for grandsons

Leisure Partner

10/10

Exceptional

03 Oct 2022

Diane

Beautiful resort in Napa

This resort definitely had a high class resort feel - we loved the extra touches, including the bottle of wine in our room. The tasting across the street at Trinitas was convenient, and we enjoyed hanging out on the lawn afterwards. A beautiful place to stay. I am appreciative of the staff who went the extra mile to locate an item I left behind during my stay and to get it to me. Thank you!

Partner

8/10

Excellent

29 Sep 2022

Laveda

Very nice kitchen drain smelled shower drain backed up.
Rm 1112.
Other than that.
Will stay here again just not that room

Leisure Family

6/10

Pleasant

26 Sep 2022

william

Common areas were dirty. Noisy in our room. Could hear people above walking and people next door talking. Parking was hard to find. Walked a long way to room from car. HOt tub at pool not functioning and when guests used phone to call about it no one answered.

Leisure Family

6/10

Pleasant

30 Aug 2022

Joseph

Rooms were very noisy could hear your neighbor breath

Business Partner

10/10

Exceptional

29 Aug 2022

Robert

Good location- close to Napa village, relatively close to Napa valley and Sonoma village. Beautiful pool, incredibly spacious rooms. Clean, full amenities in suites. Vacation club sell was not overly pushy. Complementary wine was a nice touch.

Leisure Partner

8/10

Excellent

27 Aug 2022

Thomas

Beautiful surroundings!

Beautiful resort with the vineyard surroundings. I think it is time for the rooms to be updated!

Partner

10/10

Exceptional

01 Jul 2022

Maribel

The staff and the wine tasting across the street.

Leisure Family

8/10

Excellent

22 Jun 2022

Alison

Shuttle service unacceptable

Checkin went well and room was great though air conditioner was very loud. As it was very warm in Napa when we were there definitely needed it. They offer a shuttle to downtown Napa. First night in no issues second night shuttle never returned to pick up spit. It was the 9:30 PM pickup. There were several other people there besides us. We all tried calling and one was answering phone. Finally 35 minutes after we should have been picked up the phone was answered. We were to,d someone was on the way. Not true. It’s only an 8-12 minute ride during the busy part of the day. At 15 minutes we called again several of us. Again told he must left. Finally arrived but u acceptable that phone is not answered and that there was no contingency plan in place if driver goes home.

Friends_and_family Family

10/10

Exceptional

14 Jun 2022

Laura

Amazing ! Such a great time

Leisure Family

10/10

Exceptional

13 Jun 2022

DIANE

This is an excellent property with many options for dinning and entertainment, pool bowling ally and snacks.

Leisure Family

10/10

Exceptional

09 Jun 2022

Kristin

The property is very pretty and the room had everything we needed. Loved the balcony and the fireplace for ambience. The grounds had a lovely spa and you could take a walk up the hill to the vineyards, complete with signs describing each type of grape growing there. Great location with only a short drive to downtown and about 30 minutes to Sonoma. This was my second time here and I would definitely stay again.

Leisure Family_with_children

8/10

Excellent

07 Jun 2022

Timothy

The resort grounds are awesome! Several wineries on the property, a general store, several bars/restaurants, several pools, a spa, and a little walking trail amongst the active vines that give you scenic views. There is plenty to do and see without ever leaving the resort.

Our experience with our room was just ok. The washer/dryer and kitchen sink were a surprise compared to normal hotel rooms, but ultimately weren't that impactful for us. Our A/C was so incredibly loud, even on the lowest setting, we had to wear earplugs to sleep. There were other nagging issues (random sounds coming from the fire alarm, drip in the shower, etc.) that went unattended to despite noting them for guest services. The room was fine, but not great, which is why the review is not 5-stars.

Also, since it's a Wyndham property, you'll also get the timeshare solicitation several times throughout your stay, but that didn't really have any bearing on our enjoyment.

We highly, highly recommend the property, but if you expect the same luxury/care from your room, then you may be disappointed.

Leisure Partner

10/10

Exceptional

22 May 2022

Wisam

it was very clean . not a lot of parking spaces.

Business_and_leisure Friends

10/10

Exceptional

19 May 2022

Melissa

Only stayed at the property for 2 nights but it was absolutely stunning! Didn't get to enjoy the amenities, tried going to the cellar for some wine, but it had closed before 7pm. The room itself was absolutely stunning! Full kitchen, living room, tub in the master bedroom and huge bathroom. Would recommend and stay here again!

Leisure Family

6/10

Pleasant

18 May 2022

Verified traveler

Admin not good, facility very good, inadequate parking

Partner

10/10

Exceptional

25 Apr 2022

LANAE IVY

Absolutely loved this resort! 5 stars! It is a timeshare so they do ask you to attend their forum but they are not pushy about it! The amenities were amazing and the restaurant onsite Olive & Hay is a MUST! It was better than the 5 star Michelin restaurant we attended while there. Its about 10 minutes from downtown but totally worth it for all they have to offer at the resort. Greeted with champagne while checking in and offered free wine tasting. Great hot tub and pool and balcony view! And most importantly the room was CLEAN :)

Leisure Friends

8/10

Excellent

20 Apr 2022

weilun

Time share

I wish I had known it was a time share. I would have probably stayed somewhere else because I don't like pushy sales. Fortunately, it wasn't as bad as some folks said. At least for my stay. When you check in, you go past the front desk at the Meritage. They take forever to check you in because they ask a lot of nosy questions. After you're checked in, they send you to another person who says that they're \"finishing up the check in process\" even though you have your room keys already. They ask more invasive questions like your age, marital status, salary range, and address. They watch you to \"make\" you do it. When he turned, I put in a random age and he did a double take when he read the information. He tells you then that their jobs depend on you going to they're 90 minute presentation about their time share. Definitely recommend skipping it as no one can make you go and that's a lot of your vacation time that you would waste. Parking can be a pain if you come back around dinner time. They do provide a map that indicates where you can park. The location is good, there's a kitchen and a large bathroom. The free in room wine is pretty gross, but you can request it to be changed to grape juice if you so choose. The location is good and they also share the pool with the Meritage, and there's a gym. Worth the cheaper price for what it is, but he aware that they are pushy with the sales when you check in.

Friends_and_family Friends

10/10

Exceptional

18 Apr 2022

Jose

I liked the surroundings.

I did not like the parking facilities, they have a lot of space for valet and not enough for self parking near the room buildings.

Leisure Partner

4/10

Poor

16 Apr 2022

Caitlin

We booked a 1 bedroom suite, but there were engineering problems when we checked in and they put us in a smaller room the first night. I have not yet been credited the difference for the prices of the room

Leisure Partner

10/10

Exceptional

15 Apr 2022

Maria Sheila

The place is nice & clean

Leisure Friends

10/10

Exceptional

14 Apr 2022

Kim

The property inside and out is very nice, clean, safe, great accommodations! Will be back for sure.

Leisure Family

10/10

Exceptional

11 Apr 2022

ana

clean and staff doing a great job

Leisure Friends

8/10

Excellent

01 Apr 2022

Nichole

Love

Love the Vino Bello! Very comfortable and clean. Great location. Parking is limited, however, if you get back to the hotel too late in the evening.

Partner

8/10

Excellent

31 Mar 2022

jon

The service was excellent...very nice staff. Very accessible and a variety of activities available. We would have liked to get side by side rooms, but it was still doable. Also, we weren't able to use our pool and spa.

Leisure Friends

8/10

Excellent

29 Mar 2022

Alice

I love the cleanliness of the place and the amenities in the room. I did not like the A/C being so loud.

Partner

6/10

Pleasant

25 Mar 2022

Maria Cristina Guadalupe

A couple of reason why I rated the room okay. We had our room what seemed to be next to a restaurant and it was extremely noisy at night. We were also on the first floor and around 6/7 am people that were right above us were making so much noise too. This was our first time traveling with our baby and all this extreme noise woke her up several times. We even called the front desk because it seemed the people on the second floor were drilling things. Overall the room was clean and really roomy/comfortable we loved that but the noise was terrible.

Leisure Family

8/10

Excellent

24 Mar 2022

PETER

Very nice rooms and balcony. Resort however was immense which make parking difficult.

Leisure Family

10/10

Exceptional

18 Mar 2022

Maricela

Beautiful property and staff were very nice and helpful.