Name: Super 8 by Wyndham Sturbridge
Address: 358 Main St, Sturbridge, 01566, US

8/10

Excellent

27 Jul 2026

Philippe

Did not appreciate the kiosk staff feature at checkin. Key didn't work after two tries working with kiosk remote individual. Decided to no longer use kiosk and work only with person behind front desk. Much better and pleasant result.

Self

4/10

Poor

25 Jul 2026

Dawn

We stayed in this hotel for one night, but that was enough. The grounds had piles of debris, garbage, and construction materials. We had to change rooms, because our first room had such a leaky bathroom sink (with brown water), it was unusable. The rooms, although clean, were very poorly maintained: holes in the wall, mismatched paint, outlets with no faceplates, and a shower that barely worked as it should. Do yourself a favor and skip this one.

4/10

Poor

22 Jul 2026

Rebecca

Room nicely remodeled, but a giant hairball on shower wall greeted us. We could tell by bare feet on floor that it wasn’t vacuumed. Incomplete towel set and no towels by pool. Staff was helpful in resolving these issues.

10/10

Exceptional

22 Jul 2026

Rebecca

The face time check in was frusturating. I had just booked and had to use a different card that would t scan. I didn't interact in person with any staff .

8/10

Excellent

21 Jul 2026

Faye

Outdoor pool

Partner

2/10

Poor

19 Jul 2026

oscar

My girlfriend booked through Expedia the first 3 days. It was her, her service dog and I. When I tried to reserve a new booking through Expedia, the manager started to make things difficult. They moved us to a room that housekeeping hadn't even cleaned yet. They are currently remodeling and I have video of the room they tried to place us in. It was dirty and unfinished, yet they expected us to just go in.
The manager got into it with us and even threatened to call the police on us if we weren't out in 30 minutes. After calling Expedia and involving them into the situation, The manager told Expedia that they would take care of the situation, which they DIDN'T. They did instead, charged me a total of $168 additionally to my booking. It was.for a retroactive pet fee. This, after an hour of the manager trying to get me to pay him $250 for another room and arbitrarily wanting me to change my booking to his negotiated terms. He became upset when I told him that they need to honor and respect my purchased reservation.They claimed that the dog was not a service dog, even though we had proof that he was. Then, claimed that my girlfriend told his boss that he was simply an emotional support animal (a conversation that never truly took place). Threatened us with not letting us stay there unless I pay the pet fee. They further rushed us to move into another room and told me that we could never stay there again after my booking. When we checked out the following day, they charged $87 mo

Pet

4/10

Poor

18 Jul 2026

Megan

Please get rid of the obnoxious kiosks at check in. Hated it and took twice as long. Worst coffee I've had in a long time too. Nice (albeit unfinished) renovation.

6/10

Pleasant

16 Jul 2026

Patricia

Have stayed there several times. Right now it’s under some renovations and things aren’t up to par. Hot and cold water in bathroom sink was in reverse. The shower took 15 minutes to get hot water. The tub didn't drain. Things were clean enough, towels were super soft. Check in was fine with a nice lady who helped carry luggage to the second floor as my request for first floor room wasn't honored. Checkout was poor with a virtual person on a screen. No live person at the desk. Breakfast was minimal but you could find something to eat. Coffee was good. Debris around the property, workman carrying supplies into rooms. Drilling right next door to our room in The a.m.
Don’t think they should be charging what they do for those conditions.
Maybe better in the future but not right now.

Family_with_children

4/10

Poor

08 Jul 2026

Stacey

To be fair to the staff working I did not attempt to get a refund as the refund policy for Expedia says must request within 24 hrs before stay. We rolled up and there was so much furniture sitting outside. Feeling like I was a bit catfished by this one as the pictures on Expedia must have beeb

8/10

Excellent

27 Jun 2026

John

Parking wasn’t the best, but everything else was great! It would just be nice if they had dedicated spots for the rooms

Self

10/10

Exceptional

22 Jun 2026

Jorge

Everything is Good and very Good.

Partner

8/10

Excellent

21 Jun 2026

Roberta

Just stayed overnight but very convenient to Sturbridge Village and many places to eat. The person at reception was very pleasant and helpful. Had my dog with me and it was easy.

6/10

Pleasant

14 Jun 2026

cameron

we would never go back after being greeted by an AI kiosk in the registration. area to check in that was awful we asked to be checked in by a person. the desk person had zero idea about the area or any restaurants to recommend. he was clueless. the rooms were nice inside. the outside was old and shabby and cigarette butts but with lots of flowers. we would never go back.

Partner

6/10

Pleasant

13 Jun 2026

Michael

First off the room was very clean, sheets and blankets smelled like bleach which was a good sign. I really like when hotels use white linens.
Part of the reason we stayed there was for the continental breakfast. It was basically non existent. 3 rotten bananas, a few apples and a coffee machine that looked like it hadn’t been cleaned in the last decade. The stairs up to the second floor were pretty sketchy also.

Family

10/10

Exceptional

25 May 2026

Angely

Everything was excellent except friendly staff, clean room and all the areas, easy to park and the views 100/10

Partner

8/10

Excellent

25 May 2026

Ione

Breakfast options skinny. Worst on our trip from Florida to Maine.

Partner

2/10

Poor

24 May 2026

Carl

Mmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmm

Self

8/10

Excellent

21 May 2026

donna

The room was fine for one night. This is not a fancy hotel but the room was updated and clean. I did not like the kiosk used for check-in when the desk agent was not available. The kiosk did not allow me to keep all of my information private and it was slow! It was unable to provide room keys which is supposed to be part of its function. I think during busy times the hotel needs to employ extra staff rather than use a kiosk

Friends_and_family Friends

8/10

Excellent

21 May 2026

Basil

Bloody solid motel, located in a decent area and the AC is impeccable I never felt hot a day there. The staff are friendly but housekeeping seems to never understand what you need but they're doing their best. Safe locks, a cute and comfy environment, and I'd highly recommend.

Partner

2/10

Poor

20 May 2026

Jerusa

Cigarette butts everywhere in the ground right outside the doors . Poorly maintained. No parking. Snow wasn’t plowed at the time.

Friends_and_family Family

2/10

Poor

20 May 2026

Ted

Graduation weekend and everything's expensive, so we stayed off the beaten path, trying to save some money. This place is rated 8/10 on this site, and that's crazy. Due to a recent remodel, the rooms look decent in the pictures. They're not.

I am now extremely wary of reviews here. They claimed this place was clean. It's not, it was filthy. Disinfectant wipes came away grey or black when we wiped light switches, door handles, etc.

There was daylight shining through the gaps in the locked door. There was spackle and caulk hardened on many surfaces, telling you this remodel was poorly done, and only for pictures.

The shower made a noise like a jackhammer, and so did our neighbors. The walls and ceilings are extremely thin, so this was noticeable. People just walking above us made toouch noise to sleep.

Reviews here say the breakfast is surprisingly good. It sucks. Paltry, stale, even the coffee was watery and tasteless.

If you're paying more than $60, which we did grad weekend, it's a complete ripoff. This place is an absolute dump.

Friends_and_family Family

10/10

Exceptional

19 May 2026

Josh

Property was in a good location and was very pet friendly. Clean and in good condition for a motel

Partner

6/10

Pleasant

18 May 2026

Maureen

The room was clean, everything worked. It was a bit noisy, lots of road noise. Also a barking dog a few times during the night. The continental breakfast was terrible.Just english muffin or other muffin.

Partner

8/10

Excellent

14 May 2026

jaye

Ya everything was good

Friends

10/10

Exceptional

14 May 2026

Suzanne

The room was better than expected.. the beds were very comfortable and the property was exceptionally clean. The pillows were super soft and comfortable. The one thing I would complain about is the quality of the bathroom towels. Those were quite thin and really there were not enough for two people. Other than that, I really enjoyed this day and would go back.

6/10

Pleasant

13 May 2026

Roi

My experience was a mixed bag.

The first night, I couldn’t sleep because people were talking outside - or in the room next door - until 4:30 a.m. The next morning, I asked to change rooms, and the staff, especially Charles, went out of their way to help. They upgraded my room at no extra charge and even moved my belongings while I was away. I was finally able to get a good night’s sleep.

The next day, I noticed some mold on the breakfast food. I notified the staff, and they handled it right away, throwing out the whole batch that could have been affected.

Bottom line: they are trying, and the hospitality was far beyond what I would expect from a motel. The room quality was also better than expected. That said, it is still a motel, by a main road, with thin walls, people hanging out outside, and a breakfast quality that could be improved. I like to imagine that my second night was more the norm than my first.

Self

10/10

Exceptional

12 May 2026

louise m

Extremely pleasant surprise. We just needed a place to sleep during a road trip and chose a Super 8 because they are the least expensive chain that offers consistently adequate rooms. This property is definitely in a different class than the typical Super 8. The room was large and well furnished and had a real balcony overlooking a lake. Completely unexpected in a budget hotel right off the highway. We just needed a place to sleep and shower, but the room was definitely nice enough for someone who was spending time in Sturbridge Village.

Partner

6/10

Pleasant

10 May 2026

Lynn

Room was fine, clean. The guests upstairs were very inconsiderate and we heard everything they/their kids were doing. Very loud.
The toilet paper holder in the bathroom literally pulled right out of the wall. Was not mounted. The shower did not turn on all of the way.
Overall, it was a lot to pay for what we got.

Friends_and_family Family

8/10

Excellent

04 May 2026

Randy

Nice room reasonable price

8/10

Excellent

01 May 2026

Elizvette

Todo bien

Family_with_children

10/10

Exceptional

28 Apr 2026

Linda

They did take care of my family, the room that we was first in did have problem with the TV would not program, so they did put us in even better room, very beautiful andjust like home. We was very happy, i like how they went out of their way to make us happy.

10/10

Exceptional

24 Apr 2026

Susan

Pleasant surprise! Will absolutely stay again!!

4/10

Poor

22 Apr 2026

Angela

Breakfast was a joke, had to hunt down a working remote not very clean at all! Wouldnot go there again.

Self

10/10

Exceptional

19 Apr 2026

david

This is an older hotel that has been under going renovations. Our room was spotless. Bed and linens were amazing. Very comfortable and clean. This was spring break weekend and had lots of rowdy clients, they put is around back and gave free room upgrade. Peaceful and quiet. Our tv remote didnt work. Called front desk, beought us new remote with in 3-5 min. Quick action. Great staff. Would stay sgsin and recommend to ithers

6/10

Pleasant

18 Apr 2026

Constance

Staff was nice. I was not a fan of the kiosk check in, but that’s change, and I don’t care for change.

Partner

10/10

Exceptional

14 Apr 2026

Emily

Clean room, pretty view off the balcony

Friends_and_family Friends

10/10

Exceptional

14 Apr 2026

Pete

Clean, convenient

10/10

Exceptional

12 Apr 2026

Adam

Great

Partner

8/10

Excellent

05 Apr 2026

Aidan

Clean room comfortable beds. Price is a little high for what you get. Also that new check in virtual kiosk is awful

6/10

Pleasant

04 Apr 2026

Betty

Room dated but clean. Bathroom fine. Pet friendly. Breakfast lame.

Pet

8/10

Excellent

28 Mar 2026

June

The breakfast menu was very minimal. The room was clean and the bed extremely comfortable.

Partner

10/10

Exceptional

23 Mar 2026

Kristy

.

Partner

10/10

Exceptional

23 Mar 2026

Kristy

.

6/10

Pleasant

23 Mar 2026

Jean

Great staff, otherwise some guests a bit on the sketchy side.
Skip the even sketchier breakfast.

Bed was clean, room quiet. Check-in staff helpful and professional

Partner

10/10

Exceptional

16 Mar 2026

Kathie

Friendly staff. Clean rooms and comfortable. The motel is being renovated and some nice updates. Price was right for our one night stay.

4/10

Poor

02 Mar 2026

Kevin

Access and parking was good, recent renovations to room and room was still dirty, room was cold, breakfast bar was really poor.

4/10

Poor

28 Feb 2026

Grace

I’ve communicated at length about this but still haven’t heard back as I was told I would.

Please let me know about this at your earliest convenience.

Thank you.

2/10

Poor

27 Feb 2026

Jamie

Room was neglected. Property was poorly maintained. No one cared i fell on the ice. The walls were paper thin. The staff was rude. Highly do not recommend.

Partner

6/10

Pleasant

23 Feb 2026

Linda

The room was fine, clean and the staff was respectful.
The shower has a trickle of water.
I did not like the automated check in at all.
The hotel is under construction so I give them the benefit of the doubt that they will be more together by summer.

4/10

Poor

22 Feb 2026

Martha

The front desk clerk (who was nice and helpful) told me I had to check in by speaking to a video screen with an employee in some weirdly distant location. Creepy and totally lacking in privacy. When I protested the local clerk agreed to check me in.
The room was decorated all in one uber- depressing shade of gray. The bedding was thin and not warm enough for winter. The tv remote did not work, or was it the tv itself?

Self

8/10

Excellent

22 Feb 2026

STEVEN

The room was in great condition and the staff were fantastic. My only gripe if any was that the hotel location is very close to the highway and the road noise can be load at times.

Partner

4/10

Poor

15 Feb 2026

Michelle

The front staff was great and really tired to help me out with the room but we had no heat when we got into the room. I had to plug in the heater and then it would not warm up the room. They had maintenance come and check it out and all they did was put the hand in front of it and said it was warm. I said no it’s not. I turned it off and turned it back on a few times and then it got warmer. Then the water was not hot. We took cold showers. The fridge and microwave did not work because the outlet was not on. It took them about a few hours to figure out how to get that on.

8/10

Excellent

01 Feb 2026

Carla

Room was clean and the staff pleasant.

Leisure Pet

2/10

Poor

25 Jan 2026

Nick

Room felt thrown together. Shower tub extremely slippery. Arrived Friday. Snowed Friday night. Parking lot wasn't plowed until Sunday. Then when another storm came on Sunday night, inst

8/10

Excellent

20 Jan 2026

Aidan

Good clean room very nice people

Leisure Self

8/10

Excellent

20 Jan 2026

Aidan

Clean room, comfortable bed and nice people

Leisure Self

10/10

Exceptional

19 Jan 2026

Nicole

We loved the funky decor and amenities in the room, friendly staff and late checkout options!

Leisure Friends

10/10

Exceptional

18 Jan 2026

Jenna

Staff was extremely accommodating and prompt with requests. Simple, comfortable, quiet motel. Thanks for a great stay!

Leisure Friends

10/10

Exceptional

16 Jan 2026

Wanda

Mjm

2/10

Poor

03 Jan 2026

Lori

Room was clean

Friends_and_family Family

8/10

Excellent

01 Jan 2026

Paul

Our room larger than expected. New and clean. The property is a little old and dated but they are renovating. Breakfast was sub-par but the coffee was fresh and hot. Staff was courteous and friendly.

Leisure Partner

8/10

Excellent

28 Dec 2025

Natalie

Limited breakfast options and the room wasn't 100% clean. The staff was absolutely awesome though

Leisure Family

8/10

Excellent

23 Dec 2025

Aidan

Very clean room. Tv didn’t work that great, breakfast is limited.

Leisure Self

10/10

Exceptional

10 Dec 2025

Aidan

Modern room very clean and nice people

Leisure Self

4/10

Poor

04 Dec 2025

Marcy

Heat system is not capable of actually heating the room and bathroom. Bathroom is probably 50 degrees.

10/10

Exceptional

28 Nov 2025

Dennis

work out very well

Business Friends

10/10

Exceptional

27 Nov 2025

Joseph

Room was very comfortable, nice bed pillows

Business

10/10

Exceptional

22 Nov 2025

Armen

New big screen 55 inch tv. Most comfortable beds. Big roomy room overlooking the lake Excellent maid service. New remodeled bathrooms

Self

10/10

Exceptional

17 Nov 2025

Biounce

Room was so good and clean, breakfast not so big, but price/quality is the best what you can find at this area

10/10

Exceptional

14 Nov 2025

Tucker

Its always a great stay. Clean rooms quiet and great stafd

Leisure Self

8/10

Excellent

14 Nov 2025

Linda

This is an older hotel that shows it's wear. The room was clean, with a mini fridge, coffee pod maker, tv, ac, microwave, hair dryer and ironing board with iron. When you first go into the room it has a strong chemical smell that made my throat tickle.
The bed was very comfortable with tons of pillows and the shower was hot with good pressure.
I wish there were a couple of bottles of water in the room, you need to get them from a vending machine, and that the coffee in the room tasted better.
The breakfast had healthy options (fruit, yogurt, instant oatmeal, different bread choices with a toaster and PB, jam, butter, and I didn't get one but you can have a breakfast sandwich to microwave if you go to the desk. The restaurant across the street had great food and ice cream selections.
I would stay here again if I was going to the conference center.

Business Self

8/10

Excellent

06 Nov 2025

Rachel

Great room great view of the lake, only problem addressed with the front desk after the fact. Very limit breakfast options

Self

10/10

Exceptional

06 Nov 2025

Genexy

Great

8/10

Excellent

06 Nov 2025

Anthony

The room was clean and really nice, definitely felt like home. The toilet would make a whistling noise every now and then. That would be my only complaint. Breakfast was good, i don't complain about free food but i do wish there was just a bit more to chose from, but still had something good to eat. Overall a great hotel to stay at.

Leisure Self

10/10

Exceptional

02 Nov 2025

Kenneth

Excellent clean room and wonderful breakfast . Would gladly stay here again

Leisure Pet

10/10

Exceptional

01 Nov 2025

Bonnie

We were pleasantly surprised by the amazing views of a beautiful lake that many of the rooms had at this property.
Also the staff were all very helpful and friendly.
Thank you all
P.S. I NEVER write reviews but your dedication deserves a shout out :)

10/10

Exceptional

27 Oct 2025

Lynette

The room was clean, extra towels were provided upon request, the staff was friendly.

Friends_and_family Family

10/10

Exceptional

26 Oct 2025

Bethany

The suite with the bunkbeds was amazing! Wish we had more ppl to fill the room.
Staff was attentive and nice. Easy to get to. Will stay again!!!!

Friends_and_family Friends

10/10

Exceptional

25 Oct 2025

John

Clean rooms and friendly staff. Mina is very professional and courteous...I would stay here again

Leisure Friends

10/10

Exceptional

24 Oct 2025

Luis

Loved it beautiful view of the leg

8/10

Excellent

23 Oct 2025

Reilly

The property was great for what we paid. The staff was so incredibly nice even when we checked in at 3am! Our room was clean and perfect after a LONG day of travel. The outside had a bunch of construction equipment and just looked a little dirty, but the lake was gorgeous to look at in the morning with the foliage. We woke when there was a very loud banging from the pipes I think. It was a light whirling noise and then every minute it was a huge bang. So there was no sleeping in after a long night. But the room was cozy and just what we needed. We did not get the breakfast as we just hit the road again. CVS next door was nice to get some things we needed for the rest of our trip. Close to some fast food restaurants as well.

Leisure Friends

10/10

Exceptional

20 Oct 2025

Chris

The room itself was perfect, very clean, great view outside, polite staff, Room 216 studio style was very nice.

Partner

10/10

Exceptional

18 Oct 2025

Pamela M.

Check in was a breeze with Mani. Nicely remodeled bathroom. Room was okay but had a smoke smell that the morning desk attendant said he will address. Breakfast lacked protein options.

10/10

Exceptional

17 Oct 2025

Cynthia

There was no need for airconditioning, and the room was warm.

Business Partner

10/10

Exceptional

15 Oct 2025

Beverly

The staff is lovely. They could get better pillows, they are very hard. I stay there often, it is clean and rooms are very nice

Friends_and_family Friends

10/10

Exceptional

10 Oct 2025

Zulma

The best place hotel

Leisure Partner

10/10

Exceptional

04 Oct 2025

Todd

easy and convenient for a last minute, late night stop with a pet. would stay again.

Self

10/10

Exceptional

04 Oct 2025

Kathy

Good people behind the desk, clean and kind.

10/10

Exceptional

03 Oct 2025

Estrella

beautiful place

Leisure Family

10/10

Exceptional

01 Oct 2025

Lucinda

Great customer service. The room was beautiful and the beds were very comfortable.

Friends_and_family Family

10/10

Exceptional

29 Sep 2025

Amanda

The staff could have been more helpful but the room was clean and comfortable. We had the king room with the lake view and it was beautiful.

Partner

8/10

Excellent

28 Sep 2025

Kenneth

Pleasant overnight stay

Leisure Partner

6/10

Pleasant

17 Sep 2025

Holly

Mostly updated rooms. Good hot shower. The “free breakfast” was a couple of English muffins, some pre-made waffles and some tannish gray liquid they were calling coffee.
No bar soap in the room, however they did supply liquid soap and shampoo.

Partner

10/10

Exceptional

17 Sep 2025

Beverly

Staff is lovely. Room clean

Friends_and_family Friends

4/10

Poor

15 Sep 2025

Michael

Room was clean and staff did a nice job but there were several issues. Water was coming into the ceiling tiles in our bathroom from the room above. There was no lock on the back door which was especially troubling because I had my wife and 5 month old with me. I made my own sliding door security bar out of playpen parts. The AC unit above our room drains right onto our unit- loud enough to echo into our room while trying to sleep. I diverted some of the water away with the outdoor chair, which helped. And nothing to do with staff or service but the upstairs neighbors yelled and talked on the phone loudly inside and outside their room late into the night while pacing around and stomping up and down the stairs.

Friends_and_family Family

10/10

Exceptional

14 Sep 2025

Emily

The fridge was big enough and the beds were clean and comfy. Mari was the one who checked us in and he was very sweet.

Leisure Friends

10/10

Exceptional

07 Sep 2025

Nicholas

Awesome stay!

8/10

Excellent

07 Sep 2025

Alayne

Lovely hotel. Why I said 4 out of 5 stars was handicapped access unavailable for second floor and pool side rooms. We came with someone that had difficulty on stairs and she was unable to get down stairs more than one time a day so she missed Brimfield.

Leisure Family

8/10

Excellent

06 Sep 2025

Robert

The room was totally fine and with a really nice view of the pond. The staff was very nice at the front desk in room check-in checkout was really easy.

Leisure Family

10/10

Exceptional

06 Sep 2025

Aidan

Very clean room nice people

Leisure Self