Name: Sturbridge Host Hotel & Conference Center
Address: 366 Main Street, Sturbridge, 01566, US

10/10

Exceptional

19 Jul 2026

john

Rooms were clean but some things were not working. Staff was nice and accommodating

Family

6/10

Pleasant

16 Jul 2026

Lauren

Beautiful setting but needs renovation. Lovely staff

Partner

4/10

Poor

12 Jul 2026

Susan

Dated and smells

Self

8/10

Excellent

29 Jun 2026

Danelle

Bar had nice bartenders

Partner

8/10

Excellent

29 Jun 2026

kathleen

Property is a little dated, but the location, pool, lake and peaceful balcony made up for it. Had a relaxing weekend watching a wedding, attending our event and then returning to a lot of friendly guests. Will definitely back.

Partner

8/10

Excellent

28 Jun 2026

Kimberly

Beds very comfortable, bathroom up to date but needs grab bars in shower or have a walk in shower. Loved the grounds and the room that overlooked the lake. Loved the walkways, tables and benches for guests to walk and sit by lake. AC needs a good cleaning a little musty when turned on. Ceilings could use a new paint job. Carpet and furniture in good shape. Sliding glass door needs to have windows washed. Loved the indoor center with tables, garden theme. Wedding taking place. What a nice venue. 👌

Friends

4/10

Poor

23 Jun 2026

Laura

Very dated, dirty and not worth the cost.

2/10

Poor

23 Jun 2026

Gianna

No restaurant. Ac not that good. Intermittent hot water. No good tv stations.

Partner

6/10

Pleasant

13 Jun 2026

Patricia

This is a very big rundown hotel that must have been really something in its heyday. The rooms are clean but basic and it is not a cheap hotel. It is in a good location but I do not recomment that you stay here.

Partner

4/10

Poor

12 Jun 2026

Linda

Basic hotel, needs major renovations.
Convenient to sights and highways.
This used to be a very nice hotel back in the day.

Self

2/10

Poor

12 Jun 2026

Katherine

The property claims to be undergoing a large amount of construction and remodeling. However, this place was far from well maintained. The hotel is huge overall, and must have been a really cool place when it first opened. One good part of it besides the location was the view of Cedar Pond outside of the room. However, standing on the balcony gets you drenched with dripping water from AC's and the roof above. The siding looked newer but was installed poorly, with gaps showing ply wood underneath and overhangs that needed to be redone. The road in and parking lot were also full of potholes. Walking in, the building smells of mold and mildew. The pool room in the center was over powered by the smell of chlorine and was clearly not well managed. The hallways were very long, smelled of mold, signage and outlets were either missing or hanging in multiple spots, and there were no employees or house keepers anywhere in sight, anywhere but the front desk or in areas they were not renting out. There weren't many people staying either which have the hotel a creepy vibe. Our room had such an uncomfortable bed that felt like we were sleeping on wooden boards. There were no microwaves, no fridges, and no safes in our room or our friends', though we paid for a Deluxe suite. The bathtub also had a gaping hole for a drain, which makes it easy to lose items. We are not at all impressed with this place and are actually saddened to see it in such bad shape. It had a lot of potential at one time.

Partner

10/10

Exceptional

11 Jun 2026

Lisa

The front desk was so helpful! Our room was quiet, had a great sleep. We took the kayaks out and had a wonderful time.

Friends_and_family Family

6/10

Pleasant

09 Jun 2026

Jodi Leigh Norton

Expedia needs to update this properties availability. There is NO RESTAURANT, BAR OR BUFFETT BREAKFAST on site. The inside smells stale. The rooms with a balcony are in the facility! You have to request a outdoor balcony. The facility needs a lot of TLC! The outside needs TLC. The grassy area is half grass half dirt with weeds. The building needs a desperate re-paint. There is no help available with your luggage. The beach is approximately 50×50ft. No water tours or boats. The lake is beautiful and very Zen. The staff have told me that they have many complaints about what is offered online via what is actually offered once they arrive. This facility could once again be a beautiful welcoming get-a-way with some work. Including the vacant dilapidated Ox Tavern on site. All this place offers is a clean bed and a relaxing lake to look at.

Self

10/10

Exceptional

08 Jun 2026

Marianne

It was fine. Nothing rctra

Partner

6/10

Pleasant

08 Jun 2026

Tanya

This is an older hotel near a lake, so the hotel was as expected a little lake-ish. Outdoor area is nice. Picnic tables, fire pit are along the lake, dock is closed off but they did have 2 paddle boats sitting there, however I did not ask about these, so I am unsure if you can use them. They also had firewood, but I was here to visit family so I did not utilize many things. The hotel does need some love but rooms were clean. There was Not a fridge in this room. They do have older carpet and our sink had a little leak. There is a pool and the pool was clean but there is not a hot tub. The pool area is well lit (this was a concern as I saw a review that said it was dark in the pool area). Expedia states that there is a restaurant onsite, but there is not and that is of no fault of the hotel. Staff persons were helpful and nice, I spoke with the as I had an issue with my reservation (again not the hotels fault). I would also suggest going directly to the hotel site if you are going to book this hotel and not using expedia. There are two hotels named Sturbridge so be sure to know which one you are booking.

Family

10/10

Exceptional

31 May 2026

Jamie

Bed was broken and ac hardly worked but everything else was great

8/10

Excellent

26 May 2026

Miguel

Everythink is fine thank you

2/10

Poor

25 May 2026

Natachalee

I didn’t like it it was dirty, I have the video of the bathroom I was disgusting, the room there was no refrigerator and microwave they charged me for the refrigerator and the microwave for every single day that I was going to stay there, the ac was not working and the room smell terrible.

Family_with_children

2/10

Poor

23 May 2026

Nicole

When we first got a room
The outside table to our room had cigarettes and beer bottles on it and it reeked of smoke, the staff were very nice and changed us to another room. No mini fridge the hot tub she said was no longer in use because it broke and they never fixed it and neither was the bar downstairs open anymore , the outside looks so run down. It’s such a same because at one point the host hotel was beautiful these new owners have really let the place rot. We did use the pool and that was nice.

Family

10/10

Exceptional

19 May 2026

Greg

Gentleman working at the front desk was very helpful and welcoming.

Friends

4/10

Poor

14 May 2026

frances

We stayed at this hotel for many years going to the Brimfield Flea. We hadn’t gone for a few years and decided to go this year. The hotel is in disrepair. Front desk people were very nice and helpful but that’s the only upside. We heard that the hotel is up for sale. The fact that it has lake front would be a great if someone would spend the money to upgrade this hotel.
Le

Partner

4/10

Poor

14 May 2026

Mary

The hotel was functional for a couple nights stay for Sturbridge/Brimfield, but not very clean or comfortable. There was ample parking, it's attached to the Sturbridge show, and only a ten minute drive from heart of the mart. It definitely got the job done, but I would not stay again.

Self

6/10

Pleasant

13 May 2026

susan

Outdated property. Windows need a cleaning throughout. May have been nice at 1 time. Vacant \"Tavern\" on the property. The grounds are very pretty but the courtyard is not. Some rooms have sliders to the indoor pool area? Guests rolling their suitcases on the brick floor sounds like a plane coming in for a landing. Not on my list for another stay..

Self

2/10

Poor

26 Apr 2026

Lynn

Very disappointed , the room was warm and I couldn’t cool it off. The mattress was like a rock and box spring ripped and old .Some floors were crumbling . The blanket was stained . Pot holes in entrance , The building had paint peeling off. Bath was clean , no vents for shower. I would not stay again .

Family_with_children

2/10

Poor

21 Apr 2026

David

We were extremely disappointed in the Sturbridge host, the room they put us in was pool side and was very damp and reaked of chlorine. I was given a hard time not once but three times for my service dog. The room had mold on the ceiling, and there were bugs in my dogs food when we got up in the morning. The toilet didn’t work correctly, it had no pressure to flush properly, and the shower had very poor water pressure as well. Overall, I would have to say we will not be staying here ever again. If you are going to visit Sturbridge, I would suggest staying at the comfort inn.

Partner

2/10

Poor

29 Mar 2026

Ashley

Don’t stay here. I repeat. Do not stay here. We walked in to a vacant lobby. Our room was across from the pool, which was still and dirty. I asked for another room, on the second floor. The woman at the front desk accommodated us, as there was no one there. We lugged our stuff to the second floor, which ended up being on the farthest end of the building. It gave us a much better look at the property. Our room had no heat and had a perfect view of the dock that was underwater. We packed our things and booked another hotel in the area. The woman at the front desk understood and was nothing but kind. This place has completely given up and should shut its doors. There was one other person in the hotel, who looked like he may have been “maintenance.” It seemed as though he lived there and when we walked by his room, he came out and was on his phone, looking like he was taking pictures. I can not emphasize how bizarre this whole experience is. I was in a rush and didn’t read the reviews. Don’t make my mistake.

Friends_and_family Family

6/10

Pleasant

21 Mar 2026

John

I opened the door to the hallway and immediately thought. Redrum redrum. Room was adequate. Coffee pot was dirty. Bathroom vent was falling out of the wall. Had great hot water though!! All three of us woke up with sore backs? Looked like there were bigger beds at some point? Little pricey for a night?

Family_with_children

2/10

Poor

17 Mar 2026

Marisa

Room was so cold I had to get a space heater even after complaining about it and given extra blankets. They only allow two bath towels per room so I had to buy bath towels from Target. Sink was slow to drain. The tub and shower both ran at the same time. No microwave or fridge in room. Most of the staff was okay except the young girl at the front desk who was extremely unprofessional and rude. Inexpensive hotel, but not worth the money you're saving.

Family

2/10

Poor

14 Mar 2026

Katie

Walls paper thin, beds very uncomfortable, no lighting in main common area with pool, dirty, needs a major makeover and worst of all wayyyyy tooooo expensive for what it was -very disappointing

4/10

Poor

12 Mar 2026

Donald

The staff was top notch... so friendly and kind and helpful!! The place is super run down, they are doing some exterior work and lobby work but the room I stayed in which I paid $175 through Expedia was only $140 through the hotel, but the calling paint and texture is peeling, there was mold on the ceilings in the bathroom, the elevator had puke blood or something on the dark chocolate carpet walls, the place has potential but needs a ton of money for renovations... there's so much more but I'm gonna stop here!!

8/10

Excellent

09 Mar 2026

Leslie

The staff was very friendly and extremely helpful. The facilities however need to be updated and modernized. The parking lot was not properly clear of the snow even though there was a large convention.

Family

10/10

Exceptional

19 Jan 2026

Scott

The staff is so great

Friends_and_family Friends

4/10

Poor

03 Dec 2025

Laurence

This place is completely run down. Broken bed. Smal pillows for a king bed. Staff couldn.t help with a better location even with nobody there. Place is dark and dirty

Partner

4/10

Poor

30 Nov 2025

Brooke

No hot tub even though it is the first picture on the property with the pool. Run down. Pictures reflect property in its prime and not current condition. Hop in wall, cracks in sink, door shredded, curtains stained, cigarette smoke came into the room via the vent, sliding glass door bar did not lock. Bedding and pillows were cheap and low quality. Bed frame was broken and slanted.

Leisure Family

6/10

Pleasant

30 Nov 2025

Debra

It was convenient but pool water was cold, no coffee available but in room, k/cups in vending machine but no milk available

Leisure Friends

2/10

Poor

17 Nov 2025

Lori

Most disgusting place I've ever stayed. Old beds, old furniture, cracked sink, dirty, window so dirty couldn't see out of it. Never ever again! Take them off your site.

2/10

Poor

15 Nov 2025

Kate

This was the worst hotel I have ever stayed at. The board of health should shut them down immediately. Overpriced.

Business

8/10

Excellent

11 Nov 2025

Aidan

Clean but room was outdated

Leisure Self

6/10

Pleasant

10 Nov 2025

abigail

Great location and very helpful staff. Hotel needs some cleaning and updating but it worked fine for my business travel. Plan on getting coffee offsite as the hotel coffee situation is less than desirable.

8/10

Excellent

26 Oct 2025

James

A night away with my wife

It was a clean room, we were surprised there was no refrigerator, or microwave, but it was okay. Staff was very friendly and helpful

Partner

10/10

Exceptional

22 Oct 2025

CONNIE

Uncomfortable bed

Leisure Family

4/10

Poor

19 Oct 2025

John

This is a poor excuse for a business hotel

8/10

Excellent

19 Oct 2025

Hillary

Really interesting and cool place

Business Friends

4/10

Poor

19 Oct 2025

Joseph

First night was ok
Wasn’t there much. Beds are lumpy and you could feel the springs in the mattress. The 2nd night Simone must have occupied the room above me. I woke up and took a shower. Opened up my dip kit and it was soaked and filled with water. It ruined my medications my tooth brush and other sundries. I was unable to brush my teeth’s or take my medications.
Desk clerk was nice about it. Said I needed to make a formal complaint to Expedia since they were the hooking agent.

Business Self

10/10

Exceptional

19 Oct 2025

Luz

No complaints every thing was good

Friends_and_family Family

6/10

Pleasant

19 Oct 2025

Rachel

This hotel is unique but a lot of untapped potential. It’s currently quite rundown. The room itself was clean and dusted, but the shower and toilet could have used more attention. There was no fridge or microwave in the room, but you can request them. The pool view area gives off a tropical vibe with its plants, gazebos, and little bridges. It feels like you’re outside but it also is neglected and empty. With regular maintenance and some updates to the rooms, this place could become a fantastic destination for all kinds of groups. The staff was very friendly! I imagine it was awesome when it first opened.

Friends_and_family Friends

8/10

Excellent

18 Oct 2025

Coreena

Seems nice pool was nice could use a cleaning on the walls but otherwise nice

2/10

Poor

18 Oct 2025

Tanya

This is an old, run down hotel! Absolutely not worth the money!

Leisure Family

2/10

Poor

17 Oct 2025

Eric

DIdn't stay, drove threw the parking lot and decided not to go in. Looked abandoned.

8/10

Excellent

11 Oct 2025

Donald

Tub drain backed-up, no shower liner, coffee station's sugar and creamer were ancient (creamer was solid, sugar was all stuck together). Bottom drawer of the dresser was broken.
On the good side, nice sized room, clean, very comfortable bed. Bathroom and room cleaniness was good!

Business_and_leisure Partner

4/10

Poor

09 Oct 2025

Thomas

Place has potential but left to seed. The place is falling apart and there are no for food services.. No refrigerator, no microwave, no bars in the tub. Stayed here over 30 years ago and the place is has really deteriorated.

Partner

6/10

Pleasant

05 Oct 2025

EILEEN

Not real impressive. Looks overall worn out, not much for comfort or appeal. Very basic, needs updates

Leisure Family

6/10

Pleasant

28 Sep 2025

Dean

Place needs to be updated. Room was big and dreary. A/C ran all night and the water spout for the tub was pulled away from the wall an inch. Lots of carpet everywhere. Beautiful grounds and conveniently located for the area though. For the price I'll most likely not return if other Hotels are available.

Leisure Partner

2/10

Poor

27 Sep 2025

Melissa

This hotel has amazing potential but is very run down at the moment. The pictures online are very deceiving. We checked into the Executive suite and were shocked at the conditions. There was black mold along the base of the bathtub, the ceiling paint was chipping and falling on our bed, the curtains were broken and falling, the list goes on. We went to the front desk with our concerns. The staff member Wendy was extremely helpful in trying to rectify the situation. She reassigned us to three different rooms until we settled on the least disgusting of the four we looked at. I realize that this hotel is under new management and is slowly being upgraded but it is not worth the amount we were charged for it. I would like to see compensation from them or from Hotels.com for the recommendation to stay here.

Business

6/10

Pleasant

22 Sep 2025

Theresa

Had stayed there many times over the years and it was always perfect. However this time it was seriously disappointing! All restaurants in the hotel and on the grounds were now closed. Bar was open. Parking lots and entry road in deplorable condition. Potholes everywhere! Previously immaculate gardens in densely weeded condition. The hallways in the wing we were assigned had scraped off paint on the walls, stained rugs and smelled of mildew and what appeared to be \"pot\". When hotel told about the \"pot\" smell they just shrugged their shoulders and acted like it wasn't the 1st time they've heard it. Had to ask for additional towels as they only gave you 1 towel of each size for a 2 day stay per person. Did not use draws as they had a strong mildew odor. Didn't use the pool.
On the plus side, room inside was clean and bed was very comfortable. Desk staff was pleasent put appeared apologetic. We were told hotel was being purchased and will be slowly upgraded. Lake view was still lovely even though the piers were damaged and unusable .
Have great hope this property will someday be restored to its former glory.

Business

6/10

Pleasant

20 Sep 2025

michelle

Great Hotel, they are renovating.

Leisure Partner

8/10

Excellent

16 Sep 2025

Berenice

This property feels like one of the last standing resorts from its glory days. While it could definitely use some extra upkeep, it wasn’t a bad place to stay at all. The charm and unique location made it feel more like an experience than just a stay. Staff was limited, especially with dining hours, but there were plenty of great food options nearby to make up for it.

Leisure Partner

10/10

Exceptional

14 Sep 2025

John

It was a hotel with a private cabin vibe. Loved it ❤️

Leisure Partner

2/10

Poor

12 Sep 2025

Barbara

The most unappealing setting imaginable. My room looked over the back of a building that seemed to be an operations area, unkept lawn. The whole place was weird.

8/10

Excellent

09 Sep 2025

JANNA

The manager was super nice. I had to leave early because I didn’t feel well and he credited me the second night.
The hotel could use and overhaul. It’s old and kind of decrepit.

Business

4/10

Poor

05 Sep 2025

robert

Shabby older facility, poorly lit. No room service unless you stay 3 nights or longer. Work out room has a couple of ellipticals, but nothing else. Game room is kind of a joke.

Business Family

8/10

Excellent

04 Sep 2025

Kathleen

Staff were more than helpful. Especially Deepa. The hotel is in horrible shape. The grounds are totally lacking any work. Weeds Everywhere! We had to change rooms because a toilet leaked everywhere & could not be repaired. I got the feeling this happens a lot. This hotel should not be open. Not until it is refurbished. I know they are working on it but the place smells, the pool is awful. Dead plantings, dry leaves everywhere.

Leisure Family

2/10

Poor

04 Sep 2025

aaron

Run away

This is the worst hotel I’ve ever stayed at so yourself a favor stay away your lucky to have a tv and a bed in the room be carful they emptied my room mid stay because they decided to check me out news to me and he. All of my stuff was taken from my room

Business

10/10

Exceptional

04 Sep 2025

John

It was perfect

Business_and_leisure Self

6/10

Pleasant

04 Sep 2025

Joanne

Aging building

Bathroom door doesn’t shut right. Place in general state of disrepair. Tolerable.

Partner

10/10

Exceptional

01 Sep 2025

Donna

The lake view

Leisure Family

6/10

Pleasant

31 Aug 2025

LAURIE

There was a wild music conference, but we were put in a part of the hotel that was quiet. We felt nervous when we arrived. The room smelled musty, but appeared clean. The couch was very old and needed replacement.
Staff was accomodating.

Leisure Partner

2/10

Poor

26 Aug 2025

Tina

The website lies! The place is filthy in the rooms. No housekeeping my entire 3 day stay. Filthy toilet, water leaks, ceiling leaks, JUMPING SPIDERS in the bed in my face & on curtains, no lock to balcony, no restaurant, no breakfast as advertised, parties all over with half naked people till wee hours in the morning smoking weed, pool disgusting!! Was told I would get my stay refunded at checkout and then they only would do 1 day

Self

10/10

Exceptional

24 Aug 2025

Bethany

Cozy and fun

We had a great time here. Plenty to do and see between the pool, lake, and nearby attractions. Room was cleaned and front desk staff was very efficient and friendly.

Friends_and_family Friends

8/10

Excellent

16 Aug 2025

Gabriella

We stayed one night. The inside of the property is amazing. Not sure I have seen anything like that before. When you are in the upper level your balcony is overlooking the hall. That has a great venue place, pool and there was a DJ there the night we stayed so it was super fun sitting on the balcony listening to his sipping cocktails. Kids said pool was cold and the hot tub is removed. There is a small arcade with a couple of old games. The lake has a beach with sand but there is a lot of geese poop.
A few very hip restaurants nearby and ice cream places.
I would say this place has potential. The lady at the front desk told me they are renovating it but by bit. So give it some time and I thins place can be a great destination.

Seems like the

Leisure Family

6/10

Pleasant

06 Aug 2025

Joe

Beautiful area

Leisure Partner

2/10

Poor

03 Aug 2025

erin

Place advertises bar and restaurant. Did not see either on the property.

Friends_and_family Family

2/10

Poor

02 Aug 2025

Debra

The hallway had old dirty microwaves and mini fridges parked outside of rooms. The room smelled like old stale funk. Mattresses n Box spring felt lumpy and box spring dingy holes. Lobby was neat and interesting.
But perhaps some other wings had
updated rooms. I got a hot rate of $100. But thought it would be a bit better than finding hairs on bedspread.
We didn’t shower got up and left asap.

4/10

Poor

24 Jul 2025

tabitha

The staff was amazing and so helpful and friendly, that is where my satisfaction ended. The first room had a terrible smell, I was moved to a better one but was still dirty, run down with scratchy sheets and uncomfortable beds. Would not return

2/10

Poor

20 Jul 2025

Anthony

This place should be condemned. Very outdated with a serious mold issue. Lots of broken stuff. Was very disappointed as I chose this place to stay for my son’s wedding. Would never recommend to my worst enemy and would never book here again if it were the last place standing.

Business Family

10/10

Exceptional

18 Jul 2025

Mary

Went to have piece and quiet to work. Great environment for that.

6/10

Pleasant

18 Jul 2025

R.

Staff was very helpful but property has seen better days, maybe on the 1980’s. A major renovation is long overdue.

Leisure Family

2/10

Poor

08 Jul 2025

Desiree

Please update your amenities!

I booked a room for 5 people only had two small beds, 1 person had to sleep on the floor. Only had two towels in the bathroom for us. The beds were extremely uncomfortable. Wifi was terrible, only one channel worked on the TV. Ceiling tiles falling down in the bedroom entry way. Pool was smaller than it looked in the pictures. Room didn’t have a refrigerator in it.

Friends_and_family Family

6/10

Pleasant

01 Jul 2025

Marisol

I enjoyed my stay as always staff is nice a place is what you make of it

Leisure Family

8/10

Excellent

29 Jun 2025

Brenda

This property has not been updated in a long time. This had to be amazing in its day. Geese are all over and poop in the water so we couldn’t swim in the lake. There’s a fee for the fire pit. No food or drinks due to lack of staff. No coffee or microwave in room, no hot tub. But… great staff, pool great, nice on first floor facing lake (chairs provided to sit outside, upgraded for free, price was very reasonable for we got, clean room, bed ok, excellent food locations nearby. We would stay again over night.

Leisure Family

8/10

Excellent

29 Jun 2025

scott

No hot tub, but still very nice w/ great property

Hotel was very clean and the staff (Joe) was great. We were a little bummed that it was advertised as having a hot tub and a heated pool, but it had no hot tub and a chilly pool. The pool was nice, big, and clean though. You could smell fresh paint and there were a few signs mentioning the renovations, none of which were hindering. The property is gorgeous and huge, lake front and my room hand and outside balcony overlooking the lake. Overall very happy and would recommend.

Partner

2/10

Poor

29 Jun 2025

Julia

This hotel is odd to begin with, the pool is indoors surrounded by doors leading into private hotel rooms with no lighting. We had to walk through a maze of hallways and stairs to find our room which was fifty and run down. The sink had a massive crack it in, the wall paper was all peeling and cracking. The popcorn ceiling was covered in stains and falling apart. The bed was terrible. I think it was original to the hotel from a hundred years ago. Slept awful and was grossed out the entire time. The only reason we stayed was because we arrived around 7 and just needed a place to stay along the road.

Leisure Partner

6/10

Pleasant

21 Jun 2025

Leslie

We stayed here about 25 years ago and loved it. This time it is very dated and kind of run down. Holes on the lampshade, peeling paint in the halls. The staff was very friendly though, and the pool is still nice.

Leisure Family_with_children

4/10

Poor

19 Jun 2025

Janelle

We chose this hotel after seeing the pictures on hotels.com and thought it would be a nice change from our usual choice of the Hilton. Mistake! The pool closes at 9 and doesn’t open until 10. There was hair on my sheets and the bathroom wasn’t cleaned well. The hallway where our room was has a strange smell that reminded us of a barn and animals. The curtain was broken so it didn’t close all the way which was very uncomfortable since the curtain covers a patio door leading to the pool area.

Friends_and_family Family

6/10

Pleasant

14 Jun 2025

Kerrie

The inside the lobby area is nice. The carpet in the hallways and in the rooms have a little bit of a smell to them. I was reasonably comfortable and I don't have a whole lot to complain about except that I wish that I had asked for a room on the exterior of the hotel because I wasn't swimming and all but could hear people in the interior of the resort in the pool and people going by with their luggage carts on the brick floors. It would've been quieter if I'd ask for an external room with simply a view of the lake. They didn't have the restaurant open inside either. The staff was nice enough. And mostly I was comfortable. But I would ask for a different room next time. Mainly because I like quiet and I wasn't swimming in the pool.

Leisure Self

2/10

Poor

10 Jun 2025

Krystal

I liked the lake view. As for the room it had a very bad odor. I had to buy candles and air freshner. The bed was very uncomfortable. The furniture was old and smelt like it also. Not 1 person asked how my stay was or if we needed anything. I would not recommend this hotel or stay there again.

Leisure Partner

6/10

Pleasant

06 Jun 2025

David

Hotel is a bit dated can use renovation… had to pay extra for microwave and refrigerator… no bugs … pool was cool

Leisure Family

2/10

Poor

29 May 2025

Paula

The property has nothing it was like being in the shining

Leisure Family_with_children

6/10

Pleasant

18 May 2025

Elissa

Meh.

Hotel is dated. Room was not the cleanest. Location was good for our purposes. Beds were comfortable.

Friends_and_family Friends

6/10

Pleasant

17 May 2025

Suzanne

No food or drink available onsite

Business

6/10

Pleasant

14 May 2025

natalie

Hallways smell really bad. The whole place in need a paint job and new carpeting. Cheap motel vibe. People very friendly and helpful. Bathroom and and sheets were clean

6/10

Pleasant

02 May 2025

Ming

Good

4/10

Poor

22 Apr 2025

Tia

The door did not lock or have a safety latch and my 3 year old son was able to run out of the room at random. The first time realizing this, i broke my foot chasing home down the hall. I was refused another room for safety concerns and eventually used heavy furniture to block the door. There were cracks in the walls, the double rooms and bathrooms were very tiny. There is no dining or breakfast offered. And the pool/beach that was featured was filled in with concrete. I paid extra for the double queen deluxe suite and was downgraded due to lack of room available. I was charged $20 for a cot resulting in my overall total for my stay of about $200. I also had mystery charges for things i had not requested for my room.

Leisure Family_with_children

4/10

Poor

17 Apr 2025

Anthony

This could be the coolest hotel

8/10

Excellent

14 Apr 2025

Felicia

we have stayed here a few times

Leisure Family

10/10

Exceptional

12 Apr 2025

Felicia

The property is in the middle of a renovation

Leisure Family_with_children

4/10

Poor

07 Apr 2025

James

This hotel has fallen into disrepair. I would stay far away from this place it’s gross.

6/10

Pleasant

06 Apr 2025

Logan

Sturbridge host? No thank you.

This was marketed as the “executive suite” when I got there they said I have the “mini suite”
There was no balcony, the “mini suite” was just a large king bed with a couch and two TVs.
I said again that I was “excited to see what the executive suite was.” But, they just looked confused and said I booked the mini suite. I showed them my reservation, and then they gave me my room keys.

The hotel is very old, not up to date with many of the hotels I usually stay in. I will most likely be staying elsewhere each year when I make a business trip to Sturbridge.

I’m mostly disappointed that I spent extra money on a “executive suite” only to get a slightly larger king size room. No microwave, no fridge, and the faint smell of an old building. 4/10. Wouldn’t stay again.

Business

6/10

Pleasant

06 Apr 2025

Karen

The room was very out-dated, Minor damage - broken window, dents to bathroom door. Bed was awful. Restaurant closed.

Business Family

8/10

Excellent

30 Mar 2025

Linda

It would have been perfect had there been a good cup of coffee some where in the hotel. Not the little ones in the room with powdered creamer or the one in the call where u had to pay for the pod. But a good cup of fresh coffee. Next time I will have to bring my own pot coffee and creamer.. and a cup

Leisure Partner