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The Westin Crystal City

Washington D.C. - DC · United States

1800 Jefferson Davis HighwayView location

8.6/10Excellent1,000 Reviews
Cleanliness9.0/109.0
Service8.8/108.8
Comfort8.8/108.8
Condition8.6/108.6
Amenities8.2/108.2
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  • Business hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About The Westin Crystal City

The Westin Crystal City at Reagan National Airport offers 220 comfortable guest rooms featuring flat-screen televisions with cable programming, premium bedding, and bathrooms with shower/tub combinations. Take advantage of amenities such as a 24-hour health club, gift shops, and an on-site restaurant and bar/lounge.

The hotel also provides a 24-hour business center, limo/town car service, and express check-in. With over 15, 000 square feet of event space, including 11 meeting rooms and a ballroom, it's ideal for conferences and weddings. A complimentary airport shuttle is available at scheduled times.

Located near the Pentagon, Arlington National Cemetery, and various D. C. attractions, the hotel provides easy access to the city.

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With a stay at The Westin Crystal City Reagan National Airport in Arlington (Crystal City), you'll be within a 5-minute drive of Arlington National Cemetery and Washington Monument. This hotel is 2.8 mi (4.5 km) from National Mall and 3 mi (4.8 km) from Lincoln Memorial.

Stay in one of 220 guestrooms featuring flat-screen televisions. Your bed comes with down comforters and premium bedding. Wireless internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. Bathrooms have shower/tub combinations and hair dryers.

Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Planning an event in Arlington? This hotel has 15084 square feet (1401 square meters) of space consisting of conference space and 11 meeting rooms.

A roundtrip airport shuttle is complimentary at scheduled times, and a bus station shuttle is also provided at no charge.

Popular amenities

Parking available
Airport transfers
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Transportation services
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 12:00 PM
Minimum check-in age 21

Hotel policies

Guests will receive an email with special check-in instructions LGBTQIA+ friendly Guest will receive an email before arrival 24 hours Professional property host/manager Pets allowed Only dogs are allowed Maximum number of pets per room 2 Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available Cashless transactions are available
Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Deposit: USD 100.00 per stay

    We have included all charges provided to us by the property.

  • You need to know
    • Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
    • A car is not required for transportation to and from this property.
    • Cashless payment methods are available for all transactions.
    • Contactless check-in and contactless check-out are available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests will receive an email within 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Cashless transactions are available
    • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    21
  • Optional fees
    • Fee for in-room wireless internet: USD 14.95 per night (rates may vary)
    • Fee for wireless internet in public areas: USD 14.95 per 24-hour period (rates may vary)
    • Covered self parking fee: USD 50.88 per night (in/out privileges)
    • Pet fee: USD 75.00 per accommodation, per stay (maximum USD 75.00 per stay)
    • Service animals are exempt from fees
    • Early check-in is available for a fee (subject to availability)
    • Late check-out is available for a fee (subject to availability)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Hindi

    Arabic

    Filipino

    Indonesian

    French

    Spanish

Nearby attractions

Fashion Center at Pentagon City 1.2 km / 0.8 mi
Arlington National Cemetery 2 km / 1.3 mi
Pentagon 2.3 km / 1.4 mi
Birchmere 3 km / 1.8 mi
Potomac River 3.2 km / 2 mi
National Mall 3.8 km / 2.4 mi
Tidal Basin 4.1 km / 2.5 mi
Jefferson Memorial 4.3 km / 2.7 mi
Fort Myer 4.5 km / 2.8 mi
Iwo Jima Memorial 4.7 km / 2.9 mi
Lincoln Memorial 4.8 km / 3 mi
Washington Monument 4.6 km / 2.9 mi
The Anthem 4.7 km / 2.9 mi
National Museum of African American History and Culture 4.7 km / 2.9 mi
Smithsonian National Postal Museum 4.8 km / 3 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 220
  • hotel
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fiExtra charge
  • Secure parking
  • Valet parking
  • Airport Shuttle
  • Room service
Show 23 more facilities & services
  • Laundry service
  • Multilingual staff
  • 24-hour securityExtra charge
  • Bellboy service
  • Hotel safe
  • Lift access
  • Newspaper stand
  • Shop
  • Concierge
  • Newspapers
  • Luggage room
  • Clothes dryer
  • Bar
  • Restaurant
  • Smoking areaExtra charge
  • Banquet hall
  • Conference room
  • Meeting room: 11
  • Business centre
  • Non-smoking establishment
  • Minimum check-in age: 21
  • Fitness
  • Golf practice facilityExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

DB

Buffet Breakfast

This meal plan may be available depending on the selected room/rate.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Double or Twin PREMIUM KING BEDDouble or Twin • PREMIUM KING BEDDBT.KG-PI

    Photos are not available for this room type.

    The Westin Crystal City

    Double or Twin PREMIUM KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    PREMIUM KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.KG-PI

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin KING SIZE BEDDouble or Twin • KING SIZE BEDDBT.KG

    Photos are not available for this room type.

    The Westin Crystal City

    Double or Twin KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDS • 1 Bedroom • 29 m²DBL.2D
    DOUBLE TWO DOUBLE BEDSPhoto unavailable19 photos

    The Westin Crystal City

    DOUBLE TWO DOUBLE BEDS

    Room photos

    19 photos

    Room overview

    Non-smoking room
    Room size
    29 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D

    Room amenities

    • Bathroom
    • Shower
    • Centrally regulated air conditioning

    Facilities with extra charge

    • Pillow menu
    • Cable TV
    • Housekeeping
    • Hairdryer
    • Direct dial telephone
    • Desk
    • Toiletries
    • Pay movies
    • Wi-fi
    • Safe
    • Ironing set
    • Tea and coffee making facilities
    • Mini fridge
    • Internet access
    • TV

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE PREMIUMQUADRUPLE • PREMIUMQUA.PI

    Photos are not available for this room type.

    The Westin Crystal City

    QUADRUPLE PREMIUM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.PI

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin STANDARDDouble or Twin • STANDARDDBT.ST

    Photos are not available for this room type.

    The Westin Crystal City

    Double or Twin STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE Presidential WITH VIEWSSUITE • Presidential WITH VIEWSSUI.6S-WV

    Photos are not available for this room type.

    The Westin Crystal City

    SUITE Presidential WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Presidential WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.6S-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE PREMIUM CITY VIEWDOUBLE • PREMIUM CITY VIEWDBL.CV-PI

    Photos are not available for this room type.

    The Westin Crystal City

    DOUBLE PREMIUM CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    PREMIUM CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CV-PI

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE AccessibleQUADRUPLE • AccessibleQUA.H6

    Photos are not available for this room type.

    The Westin Crystal City

    QUADRUPLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-1

    Photos are not available for this room type.

    The Westin Crystal City

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE PREMIUMDOUBLE • PREMIUM • 1 Bedroom • 29 m²DBL.PI
    DOUBLE PREMIUMPhoto unavailable18 photos

    The Westin Crystal City

    DOUBLE PREMIUM

    Room photos

    18 photos

    Room overview

    Non-smoking room
    Room size
    29 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.PI

    Room amenities

    • Centrally regulated air conditioning
    • Bathroom
    • Shower

    Facilities with extra charge

    • Housekeeping
    • Cable TV
    • Desk
    • Toiletries
    • Pay movies
    • Pillow menu
    • Wi-fi
    • Hairdryer
    • Direct dial telephone
    • TV
    • Internet access
    • Mini fridge
    • Tea and coffee making facilities
    • Ironing set
    • Safe

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    The Westin Crystal City

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST

    Photos are not available for this room type.

    The Westin Crystal City

    QUADRUPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE PREMIUMDOUBLE • PREMIUMDBL.PI-1

    Photos are not available for this room type.

    The Westin Crystal City

    DOUBLE PREMIUM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.PI-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE GUEST ROOM KING BEDDOUBLE • GUEST ROOM KING BEDDBL.GR-KG

    Photos are not available for this room type.

    The Westin Crystal City

    DOUBLE GUEST ROOM KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    GUEST ROOM KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.GR-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 29 m²DBL.KG
    DOUBLE KING SIZE BEDPhoto unavailable18 photos

    The Westin Crystal City

    DOUBLE KING SIZE BED

    Room photos

    18 photos

    Room overview

    Non-smoking room
    Room size
    29 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Room amenities

    • Centrally regulated air conditioning
    • Shower
    • Bathroom

    Facilities with extra charge

    • Direct dial telephone
    • Safe
    • Ironing set
    • Tea and coffee making facilities
    • Mini fridge
    • Internet access
    • TV
    • Wi-fi
    • Hairdryer
    • Housekeeping
    • Cable TV
    • Desk
    • Toiletries
    • Pay movies
    • Pillow menu

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE GUEST ROOMQUADRUPLE • GUEST ROOMQUA.GR

    Photos are not available for this room type.

    The Westin Crystal City

    QUADRUPLE GUEST ROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    GUEST ROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.GR

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE WITH DOUBLE BEDQUADRUPLE • WITH DOUBLE BEDQUA.DB

    Photos are not available for this room type.

    The Westin Crystal City

    QUADRUPLE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE PREMIUM CITY VIEWQUADRUPLE • PREMIUM CITY VIEWQUA.CV-PI

    Photos are not available for this room type.

    The Westin Crystal City

    QUADRUPLE PREMIUM CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    PREMIUM CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.CV-PI

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about The Westin Crystal City

8.6
Excellent
1,000 Reviews
Cleanliness
9.0 /10
Service
8.8 /10
Comfort
8.8 /10
Condition
8.6 /10
Amenities
8.2 /10
100 reviews shown
8/10
Excellent
02 Aug 2026
Michelle
The property is clean and quiet. The staff was ok for the most part, just one slight hiccup. We ended up having to pay for parking, which we were not advised of so that was a surprise. Parking fee is $23 US per 2 hours, plus taxes.
We needed early check in but couldn't reach anyone via phone, which was off putting but the stay was great thanks the staff
10/10
Exceptional
02 Aug 2026
Nicole
Please get a room with a window view. You will NOT regret it. When leaving out of the building. Walk to the corner. On the right there’s rental bikes and stores to eat. Other things as well. The staff AMAZING! Morning and afternoon both AMAZING! Breakfast food mmh good but not heat hot at all. Was told it was freshly made. Perhaps, no heat at all. It wasn’t warm either. Nothing to return and complain about. Would I stay again ABSOLUTELY! Oh beds are comfortable. Bathroom 10/10. No noise. And quiet.
8/10
Excellent
28 Jul 2026
Chanita
Great stay in a great area. Lots of shops and restaurants.
8/10
Excellent
26 Jul 2026
Emily
The restaurant was disappointing, but everything else was excellent.
10/10
Exceptional
24 Jul 2026
John
Rooms beautiful breakfast terrible although they gave me a credit
10/10
Exceptional
20 Jul 2026
Queen Mother Delois
Very Satisfied and will stay there again.
Partner
8/10
Excellent
09 Jul 2026
David
Room was very clean and staff was very helpful.
Family
10/10
Exceptional
08 Jul 2026
Florence
Gteat location of the hotel. Nice and warm staff. The hotel is a little bit old but it's well maintained. Best hotel to recommend!The only complain is they said they had free shuttle
but it made us wait more than 40 minutes. T he shuttle bus was sitting t he re in f ro m of
the hotel!
Family
10/10
Exceptional
06 Jul 2026
Kathy
Located just across the street from the Metro, which was very convenient, as was the airport shuttle. However, the shuttle's limited hours made an Uber necessary for an early-morning flight.
Would have liked a microwave in the room.
Self
10/10
Exceptional
04 Jul 2026
Christopher
Beautiful hotel, great location if flying in or out of National. Would love to stay here more days - a great room, a great bed, nice bar downstairs (if we had arrived early enough to use it). Would surely stay here again.
Partner
2/10
Poor
29 Jun 2026
John
Worst experience ever. They overbooked our first night, so moved us to a different hotel, and then said they would refund our stay for the first night. I even have an email from Westin stating this. Now they are NOT refunding the stay. Hotels.com says they can't get a hold of the hotel, but every time I call, someone answers, and they DON'T WANT TO SEE THE EMAIL. I ask the hotel the status of my refund, and they keep telling me someone will get back to me. Both the hotel, and Hotels.com have been TERRIBLE to work with. Will never use either in the future.
6/10
Pleasant
29 Jun 2026
Daiquan
For the price and location, there is no microwaves in the rooms. Everything is very expensive. You have to pay literally for every little thing from wifi to 8.00 spring water. A shot of vodka is 16.00. Theres no breakfast. The parking is from a thrid party and it's not user friendly and will charge uou 30.00 everytime you leave the parking deck if you don't know how to get an unlimited access pass but the front staff don't really tell you how it works. Never again. Will stay at the Marriott next door next time.
Partner
10/10
Exceptional
21 Jun 2026
Runa
I liked everything about our stay, and will definitely be staying there again. One of the nicest hotel rooms I have ever gotten. I also liked that it is a pet-friendly hotel.
Partner
10/10
Exceptional
21 Jun 2026
Brian
Would definitely go back. Staff was very helpful
Self
10/10
Exceptional
18 Jun 2026
Douglas Phillip
Great location ; metro to downtown and US Mall is right across the street.
2/10
Poor
18 Jun 2026
Ann
They moved me to another property 20 min drive away.
10/10
Exceptional
16 Jun 2026
Carrie
It was very convenient to Metro. The room was very nice and comfortable. Would stay there again!
Partner
10/10
Exceptional
15 Jun 2026
David
I had a wonderful time at the hotel. My experience was exactly as I expected it be.

The loved the decor of the room, and it was immaculate. The bed was especially comfortable.

The Westin Crystal City Reagan National Airport is a great option if you want to stay close to the airport.
Self
10/10
Exceptional
13 Jun 2026
Randy
Excellent stay Staff was friendly
Friends_and_family Family
4/10
Poor
09 Jun 2026
William
Bath: tub very slippery w/ no tub mat to prevent slips, toilet lower than elementary school’s, and no grab bars in shower/tub - a health and safety hazard. Getting access to WiFi was a nightmare/ not at all user friendly as even admitted by the front desk staff. Transitions from elevators to carpeted floors make rolling suitcases an other nightmare. I will never consider staying here again, especially at the exorbitant rates you charge. Strong points: staff courteous and helpful 5 stars : airport service excellent 5 stars.Restaurant staff also…5 stars.
Partner
8/10
Excellent
08 Jun 2026
Doug
1 big negative: the min-refrigerators in the rooms only stay on for 4 hours, then they shut off for 8 hours! Ridiculous. Have never seen this in any other hotels around the US! Drinks and meds can't stay cold.
Partner
10/10
Exceptional
07 Jun 2026
Marvin
I enjoyed my stay property was very clean and staff was extremely helpful.
Self
4/10
Poor
03 Jun 2026
Michàel
Front desk clerk failed to explain parking which is confusing and ,elevator procedures,
The room has no clock and no chair to relax in
I will not. Book Westin again
10/10
Exceptional
29 May 2026
Ismail
Awesome stay.
10/10
Exceptional
29 May 2026
Lucas
Perfect super helpful staff and very clean.
Business
10/10
Exceptional
28 May 2026
Judy
The Westin hotel was a joy!! Clean spacious room with service handled immediately. The metro is a block away. Whole foods is 3 blocks away. Very convenient for our Memorial weekend travel. Will stay there every time when in DC area.
Family
10/10
Exceptional
27 May 2026
Eric
Very clean.
Partner
4/10
Poor
27 May 2026
Vernon
I was charged incorrectly and haven’t been able to get in contact with the front desk
6/10
Pleasant
25 May 2026
Sean
Nice place great staff however for this to be a Westin hotel they do not have many amenities that people need when staying at a hotel. Such a microwaves for guest to use in a common area. Another thing they are lacking is good tv channels as well.
Self
6/10
Pleasant
25 May 2026
John
The staff was pleasant and helpful. The rooms were clean and the beds were comfortable. The rooms/hotel as quiet. The bathroom needs an exhaust fan. The rain type shower head was ok. It at least had good water pressure.

The cost of parking overnight in their underground parking garage is NOT included in your stay. The cost was $50/night. There was nothing to let us know what the cost was until we got there. Way too much to pay. They also nickle & dime you for breakfast. There is no continental breakfast and a cup of coffee costs $3.

We may stay there again, if in the area, but I'll research for cheaper parking. $50/night is ridiculous.
Family_with_children
10/10
Exceptional
24 May 2026
Robert
The service when I first arrived was polite and helpful. The room was very clean and the design of it was excellent. Only negative is I heard from the front desk staff that the breakfast buffet was discontinued. Hopefully they plan to eventually bring it back since in the past when I enjoyed it the selection was excellent as well as the taste of all items. Overall though I enjoyed my stay and will be planning on staying here again.
Self
10/10
Exceptional
24 May 2026
Michelle
Had a great stay!
Partner
10/10
Exceptional
17 May 2026
Ruth
Front desk was wonderful. The updates are stellar.
Family
10/10
Exceptional
07 May 2026
Romie
Stayed for a one night after a canceled flight, left before sunrise. But the property is nice, the rooms are renovated and really modern, and it felt luxurious. I would stay here again.
Self
6/10
Pleasant
19 Apr 2026
Cyrus
Was fine no microwave
8/10
Excellent
18 Apr 2026
Derrick
Highs - Fitness center was great. Room was clean.
Lows - Small things.. Shower was equipped with a rain head as well as handheld sprayer. The switch to turn off handheld was broken. Also, the TV was locked down to only channels/content provided by hotel. The hdmi/usb ports were disable and I was unable to connect my laptop to the TV.
Friends
10/10
Exceptional
17 Apr 2026
DIANA
Great stay !!! The hotel is very very close to the metro to get to DC. Would definitely stay here again. Beds were incredibly comfortable.
Friends
2/10
Poor
16 Apr 2026
Adrian
Expedia didn't pay the hotel for the room. I arrived and the reservation wasn't transfered to their system!!!
6/10
Pleasant
12 Apr 2026
Alan
When I got to my room after check in it hadn’t been cleaned. Ironing board was still out, bed was a mess, hair in the sink in the bathroom. The staff made it right by giving us a new room. However in the new room the refrigerator didn’t work. All almost $60 for hotel guest to park is a lot
Partner
2/10
Poor
11 Apr 2026
Bagio
Construction annoyance
Family
10/10
Exceptional
10 Apr 2026
Quaneilia
Always clean rooms and friendly staff.
Family
6/10
Pleasant
29 Mar 2026
Michael
The place was basically under construction everywhere. Not the best look.
2/10
Poor
28 Mar 2026
LEE
Extremely disappointed with this Westin...surprised I have to say that. Never had issue with one before. Shuttle wasn't running even when they said it was/would be. Waited 30+ minutes then called repeatedly on a slow Sunday night - at least 25 minutes until somebody picked up after so many automatic hang ups. Staff was blase at best about whole thing...
6/10
Pleasant
15 Mar 2026
Amy
The hotel was under renovation. Amenities including dinner was not available. In the future, Expedia should make consumers aware of this in advance.
Location met overall needs. Rooms had been updated prior and were comfortable.
Self
8/10
Excellent
08 Mar 2026
Nellie
Airport Shuttle was very convenient! Hotel is being remodeled so it wasn’t in the best condition during my stay. Rooms were nice, beds were clean and very comfortable.
Business
4/10
Poor
07 Mar 2026
Mike
It was being renovated. Constant construction noise
Self
6/10
Pleasant
19 Feb 2026
Monique McCarter
Construction was an eye sore however the renovated room
Self
10/10
Exceptional
08 Feb 2026
Terchele
Everything was great
2/10
Poor
11 Jan 2026
Giovanni
HOTEL UNDER CONSTRUCTION!!!
Business_and_leisure Partner
10/10
Exceptional
04 Jan 2026
Kenneth
Staff were friendly and helpful.
The airport shuttle was well organised and efficient.
Leisure Partner
10/10
Exceptional
03 Jan 2026
Davonne
The room was spacious and clean. The staff was incredibly friendly and helpful.
Leisure Partner
10/10
Exceptional
14 Dec 2025
Shawnette
Everything
Friends_and_family Friends
10/10
Exceptional
21 Nov 2025
Maxene
Courteous staff. Clean room. Convenient to my commute
Friends_and_family Friends
10/10
Exceptional
21 Nov 2025
Darlene
yes the staff was top notch
10/10
Exceptional
15 Nov 2025
Joseph
Everyone and everything was just great.
Leisure Self
6/10
Pleasant
12 Nov 2025
Jane
This Westin does not live up to the Westin name. It is in serious need of an update/refresh. Beds are NOT a Westin Heavenly Bed. There is a bar with food, and a decent shop with snacks and drinks but the overall impression is shabby.
10/10
Exceptional
03 Nov 2025
Duane
We rode the airport shuttle to the hotel and used the metro for the rest of our visit, which was only a block away. There was plenty to eat within walking distance.
Leisure Partner
8/10
Excellent
24 Oct 2025
Marijane
We visited our daughter and drove down.
Friends_and_family Family
6/10
Pleasant
23 Oct 2025
Michelle
I chose to stay at the Westin as a treat to myself for my birthday and I must say I was sorely disappointed. I expected a very elevated property rooms more modern definitely comfortable and calming and relaxing, but the whole hotel was like a time warp. Everything felt like I stepped into the Brady Bunch home. Very very dated furniture that looked like it was left over pieces from the thrift shop. Curtains were dirty with holes in it and they wouldn’t close completely at night. I was really looking forward to a great Westin bed which I’ve heard so much about this being my first time staying at a Westin. The pillows were not great at all. The sheets had holes in them the side table at chunks broken off of it. I just really expected a lot more from this brand. They didn’t even offer splendor or Stevia at the coffee station, and I was told that they only had sugar and sweet and low as choices for sweeteners. However, I will say that it was clean and staff at front desk were very helpful and courteous. I did take pictures of everything that I just said except for the sweeteners about my room, but had no way to post them in this review. Overall, I was very disappointed, but at least I had a place to lay my head at the end of the day just not exactly what I thought I’d be getting.
Business_and_leisure Self
8/10
Excellent
30 Sep 2025
CANDACE
The bar was large and accessible.
Leisure Friends
10/10
Exceptional
29 Sep 2025
Marion
Staff were very friendly.
10/10
Exceptional
28 Sep 2025
Ravyn
Room is a bit more dated than I expected. Carpet looks old and the wallpaper is coming off the walls. They do have an airport shuttle which is good.
Leisure Family
10/10
Exceptional
15 Sep 2025
Elexus
N/a
10/10
Exceptional
04 Sep 2025
Tifonda
I have stayed in this hotel once before and had a wonderful experience thia time for our Annual Suitland High School Class Reunion. We had a really good time and the staff was awesome!!!
Leisure Friends
10/10
Exceptional
01 Sep 2025
Rob
Super convenient for airport and metro. Loved the airport shuttle
Many good restaurants within walking
Leisure Family
10/10
Exceptional
02 Aug 2025
Heather

Amazing hospitality

Amazing front desk, amazing staff, clean, phenomenal. We stayed here a month ago and came back due to our great experience. This will be our DC spot!
Friends_and_family Family
2/10
Poor
02 Aug 2025
Walter
Very bad experience overall
10/10
Exceptional
27 Jul 2025
Nelson
Exellent overall all.
Parking a bit pricey
Business
10/10
Exceptional
27 Jul 2025
Erick
Great place.
10/10
Exceptional
27 Jul 2025
Tommy
Love the atmosphere
8/10
Excellent
24 Jul 2025
Khadijah
The property was alright. The rooms were clean. We just had to constantly request towels, though.
Leisure Friends
6/10
Pleasant
23 Jul 2025
Samantha

Good for business, not so fun for families.

Parking is overpriced. The continental breakfast was okay - not worth what the price we paid for the room, in my opinion. Overall, an OK experience for us as a little family of 3 with a 6 year old. This hotel is definitely more for doing business than for having fun with the family.
Friends_and_family Family
10/10
Exceptional
21 Jul 2025
Amy
DCA has great options for layovets and easy access to 5he metro / trains from the airport.
Leisure Self
6/10
Pleasant
21 Jul 2025
William
Bathroom updated. Close to metro. Lumpy bed. Other furniture very worn.
Leisure Partner
10/10
Exceptional
15 Jul 2025
Randy
The room was great, it was easy to check in and out, and the staff were both friendly and helpful.
Leisure Partner
10/10
Exceptional
13 Jul 2025
Cheryl

5 stars!!!

Our flight had been delayed multiple times and eventually canceled. We had not showered for 24 hours…so amazing to have a hotel that would provide us the basic essentials since our checked bag was hundreds of miles away in a different airport.
Friends_and_family Family
10/10
Exceptional
13 Jul 2025
Kristin
The room was clean and comfortable. The beds were so comfy and i alept great! The in room coffee service could use improving though, plan to find a coffee shop if thats how you start your morning, I loved Colada! Was in easy walking distance of everything I needed. We walked to Sushi Garden for dinner and loved it, thanks for the recommendation!
Business
10/10
Exceptional
12 Jul 2025
Mary
The staff are consistently excellent, helpful, kind, professional and gracious, extremely knowledgeable!
Leisure Friends
10/10
Exceptional
10 Jul 2025
Carlos
Excellent
10/10
Exceptional
08 Jul 2025
Han
The room is spacious and clean. The parking garage has small and limited number of spots, but since the hotel is 5 minute's walk from Metro station so probably better not to drive. The shuttle is every 30 minute from 4:30 am. The driver is very friendly and arrive on time.
Overall, very good hotel.
Leisure Self
10/10
Exceptional
07 Jul 2025
Karina
Absolutely recommend it—especially if you’re looking for a central, easy-to-navigate base near both the metro and the airport. I’d stay here again in a heartbeat!
Family
10/10
Exceptional
03 Jul 2025
don
Very nice
Business_and_leisure
10/10
Exceptional
01 Jul 2025
Bryant

I’ll stay every time I fly into DC

It was a really nice all service hotel, staff was friendly and communicated what the hotel offered. Dining areas offered good food and good drinks. Plus the local atmosphere between guests was on point during lounge hours. Give the place a try
Business
8/10
Excellent
27 Jun 2025
?????????
Good
Leisure Family
10/10
Exceptional
22 Jun 2025
Antonio
Excellent service, location, staff, cleanliness, shuttle service to Reagan Airport.
Leisure Family
10/10
Exceptional
22 Jun 2025
Verified traveler
Very nice, clean, great location, transport to and from airport very easy. my only issue was the thermostat really never decrease the room temperature to 68.
Friends_and_family Family
10/10
Exceptional
20 Jun 2025
ALMA
Clean, convenient, friendly staff
Leisure Partner
8/10
Excellent
19 Jun 2025
Robert
Nice rooms, very comfortable
Leisure Friends
10/10
Exceptional
19 Jun 2025
Edward
Nice
2/10
Poor
16 Jun 2025
Hieu
I found some red stains on my bedsheets and called front desk to get my bedding changed. Initial the front desk person stated that he was the only person on-site and couldn’t help. After some back and forth, he said he would come to my room and see. He front some bedsheets and proceeded to expect me to change the bedding because there was no housing cleaning on-site. After some more back and forth he said he’ll ask another colleague to help. They worked on the bedding and after 5 mins or so left the room with doors opened without communicating what the plans were. After close to 10 mins of waiting, I called the front desk and the two staff appeared. At this point, I expressed my displeasement for their lack of communication, professionalism, and lack of concern to provide appropriate customer service. When asked for their information and the manager’s information, they resisted initially.

I’m thoroughly disappointed in Westin.
Business
10/10
Exceptional
12 Jun 2025
john
Short stay on way home. Great and friendly staff
10/10
Exceptional
10 Jun 2025
Paul
Parking was expensive. Only down side
10/10
Exceptional
09 Jun 2025
samantha
Nice area close to everything
8/10
Excellent
08 Jun 2025
Kassi

Clean and Convenient!

Everything was great except we never received any clean towels. We were there for two nights and we asked for some to be delivered to our room and it never happened. Other than that it was so nice! We loved the complimentary lemon water and the breakfast buffet was amazing!
Friends_and_family Family
10/10
Exceptional
06 Jun 2025
Michael
The staff were super friendly and helpful.
8/10
Excellent
01 Jun 2025
Esmeralda
good
Leisure Friends
10/10
Exceptional
01 Jun 2025
Elizabeth
Better rates than surrounding hotels with similar amenities
Business_and_leisure Family
8/10
Excellent
31 May 2025
Shekera
Friendly staff
Leisure Family
10/10
Exceptional
30 May 2025
samson
This is an excellent hotel. The front desk, Genet, her smile & hospitality & professionalism is superb. You will not be disappointed.
Leisure
10/10
Exceptional
30 May 2025
karli
Great location and the staff was great! We had breakfast in the dining area on the first level and the waitress was awesome!
Leisure Family

Location & surroundings

The Westin Crystal City
1800 Jefferson Davis Highway, Arlington, United States

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The Westin Crystal City

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