Hilton Washington DC National Mall The Wharf

United States , Washington D.C. - DC
WASHINGTON, 480 L'Enfant Plaza Sw
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100 reviews shown

10/10

Exceptional

13 Mar 2026

Sergey

Great stay, will come back!

10/10

Exceptional

08 Mar 2026

Maryetta

Super comfortable rooms and great restaurant.

Partner

10/10

Exceptional

08 Mar 2026

Khaylin

Great

10/10

Exceptional

03 Mar 2026

Victor

The service at reception was among the best I've ever received. Upon arrival, I was greeted by a young woman named Ana Victoria, and upon departure, I was seen off and helped with a breakfast mix-up by an Asian young man. Both were very attentive. The room was very clean and everything was in order. Without a doubt, don't hesitate; this is the best hotel in DC.

Business Family_with_children

10/10

Exceptional

01 Mar 2026

Josh

Easy check in. Clean room

Partner

10/10

Exceptional

01 Mar 2026

Jill and Gordon

Super clean & comfortable room, plus fabulous front desk, bar & restaurant staff. We wouldn’t hesitate to book here again!

Partner

10/10

Exceptional

01 Mar 2026

Surrayya

Staff, room, overall amazing stay. The receptionist was most of all amazing.. I can’t remember her name.

Partner

10/10

Exceptional

26 Feb 2026

Tandi

Beautiful hotel with a full Starbucks and bar. Walking distance to the wharf. Friendly staff, clean rooms and comfy beds and pillows. Valet parking. I also loved being able to text for extra towels, etc. as opposed to calling. Good price for the room. Highly recommended! The only thing I wish they had was a shuttle.

Family_with_children

6/10

Pleasant

23 Feb 2026

Katie

Stay was pleasant until the last day; we went to go to bed and I noticed my blanket we brought with us was gone. I called the front desk and they took my information. I cried myself to sleep over it; we have since flown home and I have called a few times a day and still no blanket. I keep getting the same answer that housekeeping will call me and no one has. I know they picked it up with the bedding because when I left the room it was in the bed. I know it’s my fault for leaving it in the bed but everyday before they just folded them and left it on the bed. We are heartbroken over it being gone. I am still praying someone sees this and reaches out to me soon. 😭

8/10

Excellent

22 Feb 2026

Deidra

Very nice hotel, room and staff. It’s also connected to a metro that’ll take you to most places in DC. Everything else, use an Uber. Hotel food is highly expensive, but that’s DC as a whole. I do like that they have a full service Starbucks, it comes in handy for breakfast. I would highly recommend staying here.

Family_with_children

10/10

Exceptional

16 Feb 2026

Lee-Ann

The rooms are a nice size and very clean (I am very picky). The staff is helpful. We had a small issue with our room and the staff took care of it quickly.
It is a 15 minute walk to the Mall/Smithsonian. A 2 minute walk to the Spy museum. There is a food court and some restaurants across the driveway and down an escalator. The Warf has some great food places too and it is about a 10 minute walk but you have to go down/up quite a few stairs.
Very convenient location.

10/10

Exceptional

16 Feb 2026

Renee

Great location, clean hotel and room, super friendly staff! One issue - the in-room Kuerig had mold in the water reservoir so unable to make coffee. They are going to replace.

Friends_and_family Family

10/10

Exceptional

11 Feb 2026

Aldo

Awesome

10/10

Exceptional

10 Feb 2026

Layla

Amazing room!

10/10

Exceptional

08 Feb 2026

Chris

Hotel and room itself and was great.

The navigation and signage for the hotel was terrible. The hotel valet parking is on the Main Street level, but our GPS took us to the parking garage underneath. The next set of directions took us to the entrance of the Lafayette Plaza, but we saw no signs for how to get to their front door. We finally had to call and thankfully the sent someone down to the parking garage to help us.

Aside from that, super convenient to the metro, Smithsonian’s, Spy Museum and the Wharf. We plan to stay here again if we need an overnight in DC.

Also helpful that you can drop off your car before checking and leave it until 4 the day you checkout.

Partner

10/10

Exceptional

07 Feb 2026

Candace

Clean room, comfortable beds, super friendly staff. Location was great too!

Leisure Family

10/10

Exceptional

02 Feb 2026

Robert

Great staff

Leisure Partner

10/10

Exceptional

01 Feb 2026

Aslen

Staff very nice. Great locations

10/10

Exceptional

28 Jan 2026

Laura

Leisure Family

10/10

Exceptional

24 Jan 2026

Russell

Terrific place to stay. Convenient location, clean modern room.

Leisure Friends

10/10

Exceptional

24 Jan 2026

Patrick

ERIC CHURCH

10/10

Exceptional

23 Jan 2026

M Margaret

Everything is great, neat and clean.

Leisure Family

10/10

Exceptional

23 Jan 2026

Cathy

The room was really clean, the bed and sheets and pillows were so comfortable!!

Friends_and_family Family

8/10

Excellent

22 Jan 2026

Kathryn

The staff were incredible kind. Some issues with plumbing, loose/squeaky faucet. Other than that, a decent stay.

Leisure Family

10/10

Exceptional

21 Jan 2026

David Eugene

The room was clean and the staff very helpful. The best part of the week's stay was the location. It was right in the middle of where we wanted to be.

Leisure Family

10/10

Exceptional

20 Jan 2026

JIN SIL

I like kind staffs

10/10

Exceptional

19 Jan 2026

Rolando

Clean room, friendly staff and easy of location.

Friends_and_family Family

10/10

Exceptional

18 Jan 2026

Kenneth

Ana was very kind and helpful

10/10

Exceptional

17 Jan 2026

Matthew

Good location

10/10

Exceptional

12 Jan 2026

Neva

Leisure

10/10

Exceptional

10 Jan 2026

Jessica

Very clean, great customer service, and convenient location!

Leisure Friends

10/10

Exceptional

09 Jan 2026

Elizabeth

Annissa (staff) was the reason that this vacation was amazing. Caring, compassionate, and had ultimate hospitality and professional experience. She deserves a raise, and a promotion. There is a blk American girl that needs training on customer service and hospitality. She put me in a room that had spiders and had strangers trying to enter my room 3 times. The food was not even mid at the hotel. Just go out and eat. Salmon on sweet potato puree? Annisa is the only reason. I would come back and possibly leave her a huge tip. There is no room service, so you have to go to lobby to place an order. Bartender was arrogant. I guess because I didn’t want to eat at the bar/restaurant. I loved the new room I was transferred to. I got to see the nightly displays shown on the monument. What a delight. I highly recommend. Just stay away from room 14-114-118. Trust me. Ask for a different room. Other than that, very lovely experience.

Leisure Self

10/10

Exceptional

08 Jan 2026

Rachel

This was our first trip to DC. This was the best place to stay and was in walking distance of everything! Everything was wonderful!

Leisure Partner

10/10

Exceptional

06 Jan 2026

Ziheng

Good

10/10

Exceptional

06 Jan 2026

Kendra

Great location to the Wharf, museums, Metro, and food court downstairs. Our room was perfectly clean and had good amenities. Staff was super friendly.

Partner

10/10

Exceptional

05 Jan 2026

Layla

Friendly staff, nice breakfast buffet with warm service, clean, modern rooms.

Friends_and_family Family

10/10

Exceptional

04 Jan 2026

Anthony

Smooth

10/10

Exceptional

04 Jan 2026

Tilak

Overall good experience with clean and spacious rooms.

Business_and_leisure Family

10/10

Exceptional

04 Jan 2026

Scott

Great hotel. Clean room, friendly staff, and the location was great.

Friends_and_family Family

2/10

Poor

03 Jan 2026

Venessa

Everything was amazing minus the fact that the down comforter on the bed had blood stain on it which means it hasn’t been changed in a while because it was very dry. That was very disgusting & we took it off the bed. In this day & age everything should be taken off a bed after each guest visit.

Leisure Partner

10/10

Exceptional

02 Jan 2026

Matthew

Great location. Just a 5 minute walk and your at the wharf or a museum. Everything was clean and nice.

10/10

Exceptional

02 Jan 2026

Khiana

We really enjoyed our stay. The room was very clean with a perfect view of the washing monument. We could see all of the fireworks around the city. The staff was amazing. I’d definitely book here again!

Partner

4/10

Poor

01 Jan 2026

Brandon

Everything was great until I tried to take a shower in the morning and there was absolutely no hot water. Not even warm.

6/10

Pleasant

31 Dec 2025

Reynalda

The room was wonderful. The valet and breakfast service was not. Our valet took 40 minutes and that was only after we had to request our car in person. The breakfast staff rushed our check after only 10 min and we had to track down waiters for coffee refills

Friends_and_family Family

2/10

Poor

29 Dec 2025

Yakein

Rotten salad, understaffed, and lukewarm showers

Leisure Family_with_children

10/10

Exceptional

28 Dec 2025

Leslie

Our room was very clean and the bathroom. Check in was easy and the staff at the front desk and throughout the hotel were nice and helpful.

Friends_and_family Family

10/10

Exceptional

28 Dec 2025

Mark

Clean, convenient location

Leisure Family

2/10

Poor

26 Dec 2025

Rachel

If you use a wheelchair, don't bother. The ADA room had a door that was much too heavy to open independently. I had to call the front desk to get in and out when I was alone. Key ADA Door Requirements for Hotels:
Interior Doors (including guest rooms): Max 5 pounds of force to open.
There is so little water pressure in the shower that the handheld showerhead is almost entirely nonfunctional. I had to request tolietries because the \"complimentary\" ones in the shower were out of reach. Even the walls in the bathroom above the sink were all chipped and scraped--extremely shabby.
And for some mysterious reason, housekeeping kept putting the towels and water out of reach. Even the restaurant in the lobby is magnificently awful: sure, pay $16 plus for an autumn salad that was canned fried onions, sweet potato \"flakes\", and iceberg lettuce. What silliness! Avoid this hotel.
PS A useless breakfast coupon is absolutely meaningless as a \"I'm so sorry for the inconvenience.\"
PPS My brother sent flowers to my room--they were \"delivered\" but they never ever arrived to my room. I wonder what happened to this bouquet?
IRONY ALERT: NPR just published:
35 years after ADA, people with disabilities still find hotels unaccommodating.

Leisure Partner

10/10

Exceptional

25 Dec 2025

Moustafa

Great hotel very welcoming staff

Leisure

10/10

Exceptional

24 Dec 2025

mark

Very clean. Friendly staff

10/10

Exceptional

23 Dec 2025

Desiree

Good place to be! If you do uber for all the trip or rent a car everything is just less than 10 min from this location. We love it. I travel with kids and was amazing. The personal in front desk was good but they need to be more enthusiastic and smile more but overall very nice and they make their job good. The one that make my check out was the best one he give us the best smile and we feel very good. Thanks I recommend this hotel 100%

Leisure Family

10/10

Exceptional

22 Dec 2025

Brendan

Overall good experience, friendly staff and great location. Only con was ice machine on our floor was broken.

Leisure Family

8/10

Excellent

22 Dec 2025

Joanna

Staff were nice, rooms were clean, restaurant food/service good albeit overpriced as most are. Only complaint is the location-while proximity to subway a definite plus, property is in a somewhat desolate/dated corporate area that is fairly shuttered after 6 aside from the Wharf (10-15 min walk). Reasonable property but not the best option if you want a more lively or vibrant neighbourhood feel.

Leisure

10/10

Exceptional

21 Dec 2025

Ameerah

Great stay. Plan to return soon.

4/10

Poor

19 Dec 2025

Farhad

Parking was definitely difficult to find and moreover wasn't part of reservation!!! Which was shocking!!!
Breakfast was not included and you have to pay separately,,, upon arrival sink faucet was broken, but they came quickly and fix it, room was clean and like a luxury room!

10/10

Exceptional

19 Dec 2025

Ben

Mikayla at front desk was warm & kind

10/10

Exceptional

15 Dec 2025

John Aron

All of it. Everything is excellent

Leisure Family_with_children

2/10

Poor

14 Dec 2025

Danielle

I visited D.C for the first time 3 years ago and stayed at this hotel . I remember it being so nice and the service was great. However, when visiting again for my sister’s birthday weekend 3 years later it was truly distasteful and disgusting. The staff decided to upgrade our stay after acknowledging her birthday which was a pleasant surprise and greatly appreciated. The staff didn’t stop there, they went further to add in a complementary drink at the bar AND FREE complementary breakfast. We enjoy our night but unfortunately the next morning was far from enjoyable. We go downstairs for the free complimentary breakfast and even stopped at the front desk to ask where breakfast was being served. The breakfast staff watched us all throughout the kitchen until we were finished and once we started looking for seating ,two of the male staff said asked “did you get breakfast included in your stay”.Which was immediately off putting because why are you questioning us when you didn’t question the other guest. So the staff member then goes further to ask “what’s your room number”I let him know but again WHY when you didn’t question the other guests. The breakfast staff then went to print out our reservation I would assume and go question the front desk on whether that was factual . Donald at the front desk acknowledged we did and apologized .We didn’t eat after that of course . Clear racial discrimination. A Hilton hotel will never see my money again.

Friends_and_family Family

10/10

Exceptional

14 Dec 2025

Donna

The check-in person was great and the breakfast staff friendly and efficient. The room was clean, quiet and very roomy.

Leisure Partner

2/10

Poor

14 Dec 2025

Mokeisha

room was not clean parking was a headache and very difficult

Leisure Friends

10/10

Exceptional

09 Dec 2025

Emily

We enjoyed the location of this hotel.

Leisure Family

10/10

Exceptional

09 Dec 2025

Kristine

Room was clean. Staff was kind. Good location

8/10

Excellent

08 Dec 2025

Fernand

Fridge in room should be stocked

Leisure Family

8/10

Excellent

02 Dec 2025

Marcy

Great stay. Parking isn't easy but that isn't the hotel problem

10/10

Exceptional

30 Nov 2025

Nicole

It was good! Very pretty

Self

4/10

Poor

27 Nov 2025

Mingna

On the second day morning before we checked out, I was making the bed and found an earring in the bed. Therefore I suspected that the housekeeper didn’t change sheets after the previous guest. This should not be acceptable! Yuck! I told the front desk when I checked out. And yet she didn’t take it seriously. I feel violated. I shared the sheets with a stranger. Can you imagine how I feel!?

Leisure Family

6/10

Pleasant

27 Nov 2025

Ikshu

Staff need to be more friendly and courteous

8/10

Excellent

26 Nov 2025

Dennis

The bed was very uncomfortable..And the bed sits too low

Partner

10/10

Exceptional

23 Nov 2025

SEEMA

Clean room and staff was courteous

Leisure Friends

10/10

Exceptional

19 Nov 2025

Cathy

The mom was clean and maintained by housekeeping staff very well and your front desk staff was superb. I forgot to add my stays and I will do so shortly.

10/10

Exceptional

17 Nov 2025

Michelle

Stayed at this property to see a concert at The Anthem. Very convenient and safe

10/10

Exceptional

10 Nov 2025

Emily

The hotel was clean, staff were lovely, and the location was absolutely perfect!

4/10

Poor

09 Nov 2025

Kerry

First night fan made a lot of clanking noise and no sleep which they did fix however no A/C rest of the time there. Not the best experience.

Leisure Friends

10/10

Exceptional

09 Nov 2025

Jeff

Leisure Partner

10/10

Exceptional

07 Nov 2025

Enkhbold

Clean and nice

Leisure

6/10

Pleasant

04 Nov 2025

Jeremy

No hot water

Friends_and_family Family

10/10

Exceptional

02 Nov 2025

Ann

The young ladies at the front desk were wonderful. They were so concerned and helpful when i lost my phone. I felt like they were very caring granddaughters who were looking out for me. The gentleman at luggage check went out of his way to make sure I was taken care of. My trip would’ve been so much less without their help.

Leisure Self

8/10

Excellent

01 Nov 2025

Toshie

Staff (restaurant for breakfast shift and room cleaning service ) were very nice.
The room temperature was a bit cold even thermo was turned at max, but was fixed swiftly upon our report. The water temperature was low when using shower around 7:00 pm even set up max

Partner

8/10

Excellent

31 Oct 2025

John

Nothing stood out but good on all counts. Room was nice size, clean enough, good location and check in was easy.

Business Self

10/10

Exceptional

28 Oct 2025

Jennifer

Everything was great

6/10

Pleasant

28 Oct 2025

Fatima

Parking is available only through Valet. That was not communicated on the website

Business

10/10

Exceptional

28 Oct 2025

Xiang

fresh new place huge room

10/10

Exceptional

24 Oct 2025

Sadaf

Clean rooms

Family

10/10

Exceptional

24 Oct 2025

Sara

Very nice place to stay. Great location

Leisure Partner

10/10

Exceptional

21 Oct 2025

Gaie

Easy to access the Metro to go to Pentagon City and Tysons for great shopping malls. Room was beautifully clean and comfortable.

Leisure

10/10

Exceptional

18 Oct 2025

Tracie

Enjoyed my stay

The location is perfect. It's a short walk to the National Mall and museums. The staff was friendly and pleasant. Dennis at the restaurant was great as well as the other restaurant staff.

Self

4/10

Poor

17 Oct 2025

Rachel

I found the rooms grim, in part but not only because of the blue light that only goes off if you do t use the master light. It all felt somewhat tacky, but the front desk staff were superb, the bed reasonably comfortable and the WiFi worked.

Business

6/10

Pleasant

13 Oct 2025

Margaret

Staff was great, hotel was in a great location, Starbucks in the lobby for early flights out. Only complaint was the bed was very uncomfortable.

Business

6/10

Pleasant

12 Oct 2025

Michael Ray

Clean and convenient but there were not many food options or convenient stores in the area. Hotel food options were minimal and pricey

Leisure Self

10/10

Exceptional

07 Oct 2025

Richard

Location is good - all sights are walkable. Staff were friendly and efficient- we had a great stay.

10/10

Exceptional

07 Oct 2025

Monique

The room was clean and the staff was great

Friends_and_family Family

10/10

Exceptional

02 Oct 2025

Brian

Clean room
Great location
Nice check in team

Friends_and_family Family

10/10

Exceptional

02 Oct 2025

Christine

Great reception. Gave me an upgrade just because...big beautiful suite. Loved my stay.

Business Self

10/10

Exceptional

30 Sep 2025

Maureen

Mr. Tan the night manager was absolutely fantastic.

10/10

Exceptional

29 Sep 2025

Ivan

Restaurants in

Friends_and_family Family

10/10

Exceptional

29 Sep 2025

Gina

Rooms were very clean! Super comfortable beds! Parking garage right next door. Great location!

Leisure Partner

10/10

Exceptional

29 Sep 2025

Ketty

It is a very good hotel, clean and safe stay for the family. The Spy museum is right outside the property and if you want to ride a tour big bus you can find it outside the property as well. The parking rate is overpriced. The hotel breakfast was also overpriced as well.
Overall great stay for my family

Leisure Family

6/10

Pleasant

28 Sep 2025

Anthony

Shops, museums, and local downtown wharf area nearby. Hotel does not have room service also does not allow guests to enjoy their own locally bought wine in the rest area.

Leisure Family_with_children

10/10

Exceptional

28 Sep 2025

Kayla

The hotel itself was fine. The staff was great. We were in town for sightseeing, and I would not recommend this hotel for that purpose. I regret not paying a little extra to stay closer to the White House area or even in Alexandria - we loved the feel of that area. That being said, I would still stay here again if I needed to be in the area.

Leisure Partner

10/10

Exceptional

27 Sep 2025

John

Beautiful, well-appointed facilities combined with warm, professional staff for the win!

Leisure