Name: Hilton Washington DC Capitol Hill
Address: 525 New Jersey Ave Nw, Washington, 20001, US

10/10

Exceptional

02 Aug 2026

Mary

.

8/10

Excellent

02 Aug 2026

Jasmine

We had a two night stay. The location is great, especially if you don’t mind walking to places. You can get to everything by foot in about 30 minutes or less depending on the attraction. Valet staff were great, as were the doormen. They were very polite & helpful. Parking is very expensive and I was disappointed by the rate. Additionally, our bathroom was not cleaned thoroughly. Very surface level clean but I would have preferred a deeper clean. Overall, would stay again but I’d request a re-clean & I wouldn’t bring a car.

6/10

Pleasant

31 Jul 2026

Tanisha

The bathroom didn’t seem to be thoroughly cleaned. It was strands of dark curly hair on the floor and in the shower. I had blonde braids during my stay.

10/10

Exceptional

30 Jul 2026

Soyoung

Thank you!

10/10

Exceptional

28 Jul 2026

Keturah Michelle

The hotel was in a perfect central location to visit all the DC sights. The staff was so helpful with anything we needed or asked. Our room was clean and comfortable.

10/10

Exceptional

28 Jul 2026

thomas

Very well run

8/10

Excellent

27 Jul 2026

Malgorzata

Hello,
In general was great and location was awesome!
Ice maker didn’t work on a floor.

10/10

Exceptional

26 Jul 2026

Michelle

Great hotel. Rooms are clean and spacious.

10/10

Exceptional

21 Jul 2026

Terry

I loved everything - and quite possibly the world's best pillows!

Self

10/10

Exceptional

20 Jul 2026

James Vincent

Top rate hotel.

Self

10/10

Exceptional

18 Jul 2026

DESHANNA

Amazing stay!

Partner

10/10

Exceptional

15 Jul 2026

Steve

Nice

Friends

10/10

Exceptional

15 Jul 2026

Chris

Great location for those who want to get to everything easily! The capitol and mall were all in walking distance! Restaurants were nearby and great! Enjoyed our stay!

Partner

2/10

Poor

15 Jul 2026

Nakita

My stay at the Hilton Washington DC Capitol Hill was extremely disappointing and is not what I expect from a Hilton property. We booked two rooms, and one of them had roaches. That alone was unacceptable.

Beyond that, the hotel felt very old and poorly maintained. The carpet had an unpleasant odor, and the bathroom was in particularly poor condition. The toilet and shower had what appeared to be rust stains, the vent above the shower was heavily rusted, and the bathroom smelled strongly of urine, making it seem as though it had not been properly cleaned.

Unfortunately, the customer service only made the experience worse. When I called the front desk to ask whether the bottled water was complimentary or an additional charge, the employee was rude. When I later called to report the roaches, I was told I had to come downstairs to report it in person. After going to the front desk, the employee’s response was, “Well, what would you like me to do? Move you to a different room or what?” There was no apology, concern, or attempt to make the situation right.

Between the cleanliness issues, the lack of maintenance, the roaches, and the poor customer service, this was one of the worst hotel experiences I’ve had. I will not stay at this property again and would not recommend it to others.

Family

10/10

Exceptional

14 Jul 2026

Laurel

The hotel lobby was beautiful, clean and inviting. The staff was friendly and professional. The doormen were very friendly and helpful. The room was clean, comfortable and cold! We loved it. The breakfast was very good and the waiters did an excellent job.

Family

10/10

Exceptional

13 Jul 2026

Kristin

Clean rooms.

Family

10/10

Exceptional

12 Jul 2026

David

Excellent, comfortable stay. Proximity to both Union Station and the Mall well appreciated.

Self

10/10

Exceptional

11 Jul 2026

Daniel

Beautiful location. Staff was great, check in was easy, the room was fantastic. Will be back when in town next

Friends_and_family Family

10/10

Exceptional

08 Jul 2026

Kathryn

We stayed four nights. Nice, clean place. Great location. Our room was quiet. No complaints other than there aren't many great food options around the hotel. But that was fine, we ate around town.

Friends_and_family Family

10/10

Exceptional

08 Jul 2026

Bethany

This property was a little dated, but completely met our needs in a great location to explore DC. The bar area was nice and breakfast was very good. Would stay again

Family_with_children

10/10

Exceptional

08 Jul 2026

Isabel

The hotel was in walking distance to much of the city's attractions. The staff were always so friendly and welcoming. We watched many World Cup games at the bar and the staff there remembered us continuously engaging in friendly conversation. I would definitely consider staying here again next time I come to DC.

10/10

Exceptional

07 Jul 2026

Steven

Excellent location near capital. Great staff and facilities. Perfect for work or family time. Within walking distance of the capital.

Family

10/10

Exceptional

06 Jul 2026

KAREN Y

The hotel was very clean as the property has just undergone a remodel. All of the staff were friendly and approachable. The bar staff were amazing! They were attentive and quick. They remembered our drink order after the first night. I would highly recommend this property to any visitor coming to the DC Capital area. It's within walking distance to Union Station and the U.S. Capital. 5 stars out of 5!

Family

10/10

Exceptional

06 Jul 2026

Susan

The Hilton Washington Capitol Hill was Awesome. I had no idea where to stay for our trip to DC, so I randomly picked this Hilton. I was very pleased with everything, from the room to the location. The price was great,too!

Partner

8/10

Excellent

06 Jul 2026

Mark Dean

The drain in the sink was slow. The toliet was slow too. The door on Rm 1204 needed adjusting. It Jams. Maid didn't clean our bathroom on the last cleaning. Other than that, they were really nice and the front door staff were awesome. The restaurant breakfast was very good. There’s a Fire Station right there so they’re constantly leaving with sirens and honking.

Partner

10/10

Exceptional

05 Jul 2026

Irulana

Best hotel stay I have had! Went on a couple’s trip for the weekend and would book again. Great walking distance from Union Station.

Partner

10/10

Exceptional

03 Jul 2026

marylee

The hotel was well cared for and clean

Friends

10/10

Exceptional

25 Jun 2026

VINAY

Turned out to be a perfect stay, very well organized. Nice courteous staff, great rooms, clean, quiet. Very well maintained facility. Marvelous experience.

Family

10/10

Exceptional

24 Jun 2026

Brent

Good spot. Fantastic staff! Will stay again.

Partner

10/10

Exceptional

23 Jun 2026

Terry

Everything was wonderful - the room, the dinner and the staff! The room was quiet, the mattress and pillows very comfortable - all good!

Self

10/10

Exceptional

23 Jun 2026

Robert A

Parking was tricky, we used public parking around the corner.
The air conditioning in the room was not as good as we would have liked and we had to wait a while for it to be fixed just to cool the room down.
The toilet stopped working one day and we told the staff about it at the beginning of the day when we left for sightseeing and ten hours later it was still not repaired, we had to call again and request that they send someone to fix it. It took him five minutes.

Partner

8/10

Excellent

21 Jun 2026

Veronica

Rooms could’ve been cleaned better. Dust on light fixtures.

Family_with_children

10/10

Exceptional

20 Jun 2026

Tiffany

This hotel is top tier. The staff were more than helpful and extremely nice which is a plus for me. The location was perfect and close to most of the attractions. Overall great stay and I’d definitely stay here again.

Family

10/10

Exceptional

20 Jun 2026

William

The staff were quite friendly and helpful. The facilities were well maintained. The room was spacious, comfortable and very clean!

Family

10/10

Exceptional

19 Jun 2026

Pamela

Conveniently located and within walking distance to restaurants.

Partner

4/10

Poor

18 Jun 2026

David Andrew

My television did not work the entire time I was there, and the responsiveness of the staff in the coffee shop was poor. The main desk and the front door staff were always friendly and kind and helpful.

Self

10/10

Exceptional

16 Jun 2026

Ismael

The staff was amazing, they had the discretion to make adjustments to improve my stay and make me feel welcomed.

Family

4/10

Poor

15 Jun 2026

John

Booked a double bed room then gave my room away and did not move us

Friends

10/10

Exceptional

14 Jun 2026

Gemma

Great hotel, kind staff, clean rooms, comfy beds. Would be nice to have a better quality bath towel.

Family

10/10

Exceptional

14 Jun 2026

Sabrina

The stay here was great. There is a Starbucks in the front of the lobby, my son used the gym, he said it was clean and well equipped, the Union Metro station is 1.5 blocks away which is helpful to get to the National Mall. We had door dash delivered and they held it at the front desk until we retrieved it. We had a capital hill view it was a nice touch. The room was clean, housekeeping made the beds, swapped out towels, and cleaned the bathroom daily. We would stay here again if we make it back to DC.

Family

10/10

Exceptional

13 Jun 2026

Marianna

Friendly but efficient staff. Bag storage very helpful

Self

6/10

Pleasant

13 Jun 2026

Nieves

Very good hotel but extremely noisy- all night ambulance and firefighters truck sounding the alarms . We could not sleep at all . Please consider these if you are staying in this hotel try not to book a room facing the street .

Good luck

Family_with_children

6/10

Pleasant

12 Jun 2026

Lisa

I asked for early check in upon arrival. They said they would try and to their credit the did get me in a little early, but I paid for a capital view and I got the view overlooking nothing. They wouldn't change my room. Then I wasnt even there 30 minutes and the cleaning staff unlocked the door and came in, saying they forgot they cleaned it and then a TV repair guy came in to repair the wiring for the room below mine, not even mine. They have zero ammentities if you arrive early and need to clean up. They also have very few food options and the one restaurant they do have is expensive.
The best part of the hotel is the location, but certainly not worth the price. I could've stayed at the Ritz for that price. Rooms are still outdated, despite the recent remodel.
I paid through hotels.com and got a good rate but when I went to cancel the second night because I didnt need it, the hotel refunded a very small amount of what I paid, only giving me the difference of the current rate, not the rate I paid. Both the hotel and hotels.com said it was the fault of the other so I had no one to help.
Very disappointed.

Self

10/10

Exceptional

11 Jun 2026

Misty

Beautiful hotel! Friendly staff.
Nice comfy beds. Several pillow options.

Bar was wonderful.

Just wish they had room service for breakfast.

Partner

10/10

Exceptional

10 Jun 2026

Inas

Great place

10/10

Exceptional

10 Jun 2026

Aaron

Great hotel!

Partner

10/10

Exceptional

08 Jun 2026

Sandy Wiley

It was great.

Family

6/10

Pleasant

02 Jun 2026

David

Proximity to capital. Close but far enough away. Aid to help with transportation was an issue. $50 for 2 cups of coffee and 2 bowls of oatmeal was excessive. Had to send first coffee offered back as it was the dregs.

Family

6/10

Pleasant

01 Jun 2026

Barbara

Overall experience was fine. The staff were very helpful and location was convenient. The only issue I had was the cleanliness of our room. The toilet was not cleaned so there were visible stains on the side of the base. There was still trash leftover from the previous guest.

10/10

Exceptional

29 May 2026

Ricardo

Great stay. Great location

Family_with_children

10/10

Exceptional

27 May 2026

Scott

Wonderful hotel and helpful staff

10/10

Exceptional

27 May 2026

XIAOCHEN

Clean room. Staff is very friendly. Close to Amtrak station.

Business

10/10

Exceptional

23 May 2026

David

From check in to check out, its always a pleasure staying at the Hilton Capital Hill. The staff is awesome and the bartenders are the best! Valet guys are great as well.

Friends_and_family Friends

10/10

Exceptional

23 May 2026

James G

*****

Family_with_children

10/10

Exceptional

20 May 2026

Catherine

Location-spacious room-Helpful Staff-! Very clean-

10/10

Exceptional

19 May 2026

Diana

I enjoyed the bar, just peaceful for relaxing

2/10

Poor

19 May 2026

Nathan

Never been treated worse at a hotel in my life, not only did they lose my bags for hours they broke a glass inside is well, the front desk screamed at accusing me of losing the bag until they finally found it, room was also dirty, comforter had giant brown stain on it, many hotels in DC choose something different

Family

10/10

Exceptional

18 May 2026

Alres

Clean room. Friendly staff!!!

Business Family

10/10

Exceptional

15 May 2026

Julie

Spacious, clean and modern rooms; tasteful decor throughout property; friendly staff; great location - this hotel checked all the boxes.

Business

8/10

Excellent

15 May 2026

Yollanda

Friendly and polite staff! Also the room was clean and the bed was very comfortable. But you could tell the property is a bit dated, our shower had some grout in the tiles. But other than that it was a good stay and I’ll
back if I’m in town again.

Family_with_children

10/10

Exceptional

14 May 2026

Janet

Breakfast was delicious & the bar had great cocktails

10/10

Exceptional

11 May 2026

Elizabeth

The staff was professional and courteous. The greeting was warm upon arrival the doormen courteous and polite. The bellman courteous and extremely polite.
Room was clean and well kept.
Truly enjoyed my stay.

One recommendation, I would extend a courtesy call for checkout to inquire whether assistance is needed for seniors, and those with ADA concerns would need assistance with luggage to the entrance.
I experienced challenges with the wheels of my luggage with the hotel carpet.

Had a nice stay!

Self

10/10

Exceptional

11 May 2026

Cindy Cyntra

Rooms were very clean and the staff was overall helpful. Beds a bit soft for those preferring a firm mattress.

Family

6/10

Pleasant

11 May 2026

Tracie

I reserved an accessible room with a bathtub. It’s hard to find a tub these days, so that’s why I booked at this property in the first place. Room 1: I was put in a room with no tub. I requested to be moved to a correct room. Room 2: I was moved to a room that smelled like soured laundry upon entry and had two very small beds that didn’t even appear to be double-sized. While it had a tub, the caulking had complete gaps. I complained about the smell. They sent maintenance to spray air freshener. It didn’t work. I requested to be moved to a room that smelled clean. Room 3: No tub. The man at the desk asked the bellman who came to move my luggage to check again. Dutifully, he did. I heard the man at the desk say the room was supposed to have a tub. Desk man then asked to speak to me to confirm there was no tub. That was insulting— as if we wouldn’t be able to find it?! I confirmed. It would be pretty hard to miss. About 15 min later, I was moved to a room that had a nice tub and smelled decent. It should have been Room 1. Breakfast buffet - $36. Door Dash/Uber Eats can’t bring orders to rooms. There is a small fridge but no microwave. My room should have been comped after all of that— or me given at least a meal voucher to offset the ridiculous costs. But no. I’ve never experienced such an epic fail from a Hilton property. Staff were friendly, and that’s nice, but people expect a certain standard from Hilton. This property badly misses that mark.

Self

10/10

Exceptional

11 May 2026

Linda

Staff assisted me with retrieving my phone after I accidentally left it in a cab.

Friends

10/10

Exceptional

10 May 2026

Scarlet

Clean room and they were able to hold my bags until my flight which was really great

10/10

Exceptional

10 May 2026

Michelle

I'd give this hotel a 4.8 out of 5 stars. The only deductions would be that it could be loud at times because of constant police/ambulance sirens. Not the hotel's fault, just due to downtown location. The other minor deduction comes from lack of hand soap in the bathroom. All we had was shower gel inside the shower. I was told that some soap would be brought up, but it never was.

Other than that, location was excellent and within reasonable walking distance to all the tourist sites.

Room was clean, beds comfy.

Hotel food and room service were great.

Staff was super helpful.

Gym facility was well equipped.

Would stay at this hotel again.

Family

6/10

Pleasant

10 May 2026

Genevieve

The room was clean. The mattress was too soft and hurt my back. If you need a firmer mattress for a comfortable night's rest, hilton is not for you. The food and drinks were good, although the selection was slim. But what they had, was delightful. Generally, it is a good hotel

6/10

Pleasant

09 May 2026

Angela

To

10/10

Exceptional

07 May 2026

Damaris Christy

Clean room awesome staff.

Family_with_children

10/10

Exceptional

06 May 2026

Joshua

Great hotel. Staff was very hospitable and we enjoyed our stay. It was well situated to all the areas of interest too!

Family_with_children

10/10

Exceptional

05 May 2026

Maureen

Yes, the food was outstanding!

Self

10/10

Exceptional

05 May 2026

Gordon

Comfortable spacious room. Well serviced. Good food available in evening at bar.

Friendly, polite staff. Did not try breakfast.

Partner

10/10

Exceptional

04 May 2026

Sally

Beautiful hotel! Centrally located. Fantastic valet service.

Family

10/10

Exceptional

04 May 2026

Craig

Great room. Great location. Excellent service.

Business

10/10

Exceptional

03 May 2026

Johnathon

Great place to stay and in walking distance of the capitol.

Self

10/10

Exceptional

03 May 2026

Stacie Ann

The hotel was great. Would recommend the breakfast at the hotel it was a buffet and the food was cold, not worth the cost

Partner

10/10

Exceptional

02 May 2026

deyuanna

I really enjoyed my stay here. Everything was nice and clean. The staff was so nice, helpful and super courteous. We did have breakfast here and it was good. The hotel is within walking distance to the Capitol and to the train station. There are also some restaurants that you can take a nice walk to. I would absolutely stay here again.

Family

8/10

Excellent

01 May 2026

Christian Torres

.

Family

10/10

Exceptional

30 Apr 2026

mike

Great, we're coming back!!

10/10

Exceptional

29 Apr 2026

Heather

A lot of dust from sheets,which felt like paper. But overall very nice hotel

Friends

10/10

Exceptional

29 Apr 2026

Camille

This is a beautiful hotel. Our room was clean, well appointed and we had a fantastic view of the Capitol. The staff was amazing and the proximity to union station as well as all the sites on the mall was very convenient. Highly recommend

Friends

10/10

Exceptional

29 Apr 2026

Susan

Great location
Walking 10mins to train and metro station
Close to capital building

Family

10/10

Exceptional

27 Apr 2026

Mirta De La Caridad Portieles

Hotel was beautiful and comfortable and 10 minute walk from the capitol building and the metro station. The staff was friendly and helpful and the food was very very delicious.

Family

10/10

Exceptional

27 Apr 2026

Daniel

Very nice hotel and great location.

Partner

8/10

Excellent

26 Apr 2026

Rachel

The tv went out for an evening before they were able to call someone and get it fixed. The shower dripped. But the rest was great!

10/10

Exceptional

26 Apr 2026

Mariam

Clean rooms, nice staff, and close to major site seeing places.

10/10

Exceptional

25 Apr 2026

Megan

Everything was amazing, staff helpful and friendly!

Family_with_children

10/10

Exceptional

23 Apr 2026

Hanoi

All excellent

Partner

10/10

Exceptional

23 Apr 2026

Kathy

Everything about our stay at Hilton Washington DC Capitol Hill was outstanding! The hotel is elegant, spacious, conveniently located and appointed. The staff is beyond accommodating. They genuinely wanted to make our stay as pleasant as possible. They were friendly, courteous, and professional. Our stay at this Hilton was wonderful!

Partner

10/10

Exceptional

20 Apr 2026

Ebone

The rooms are beautiful - clean and with excellent views. The property is quiet and the staff is very helpful. I would highly recommend.

Business

10/10

Exceptional

19 Apr 2026

Shelby

Gideon valet was so kind and just a genuine and authentic person!! Loved talking to him!

10/10

Exceptional

19 Apr 2026

LaKesha

Kind staff and great service.

Family

10/10

Exceptional

17 Apr 2026

Jessica

This hotel stay was amazing super clean, staff friendly and the US Capitol is supper close to the hotel walking distance. If I come back I would totally stay here again.

Family

10/10

Exceptional

15 Apr 2026

Juan

Cherry on top if it had a pool

10/10

Exceptional

15 Apr 2026

Janet M

The hotel was very clean. Place is accessible via metro or city buses to museums and other tourist attractions.

Family_with_children