Name: Hyatt Place Washington Dc/Us Capitol
Address: 33 New York Avenue North East, Washington, 20002, US

8/10

Excellent

31 Jul 2026

Megan

Hotel was great except for the elevators. They were terrible with wait times up to 10-15 minutes. Breakfast was amazing.

2/10

Poor

28 Jul 2026

Taylor

Cockroach in room, wallpaper falling off walls from what appeared to be water damage (fan blowing on it), terrible smell, staff moved us 2 rooms away from infested room

8/10

Excellent

27 Jul 2026

candace

I had a great stay! No complaints

8/10

Excellent

27 Jul 2026

Dorothy

Hotel was very nice and breakfast was very good. Bathrooms were a teeny bit dated and maybe could stand to be refreshed. Room was nice but a bit dark. I could have used a little more light. But I forgot toothpaste and the front desk brought me some. So that was great!

I booked through Hotels.com, as did my friend. We thought we booked the same level room. But when we checked in, we asked for our rooms to be next to each other. They said they were different price tiers (which I don't know how) and they didn't have any availabilities to upgrade me to be on the same floor as her.

10/10

Exceptional

26 Jul 2026

Wayne

Best breakfast at any hotel we stayed

10/10

Exceptional

25 Jul 2026

Ametheieus

The staff were amazing

4/10

Poor

25 Jul 2026

Nathan

The place is well past its prime and very run down. Customer service was poor. If you needed something like extra blankets, you had to go down and get it yourself. The blankets had holes in them as well. Housekeeping was done poorly and haphazardly. It was also crowded with breakfast time being a daily nightmare. Was not a pleasant or relaxing stay.

10/10

Exceptional

25 Jul 2026

Mark

Great Hotel

8/10

Excellent

25 Jul 2026

Eve

Friendly guests and breakfast. Staff could have been more helpful.

10/10

Exceptional

24 Jul 2026

Brenda

Breakfast was fresh and plenty of options. Did not use parking. Hotel could use some updates. Staff was awesome!!!!!

10/10

Exceptional

22 Jul 2026

Esmirna

Call the place to confirm everything before you go

10/10

Exceptional

21 Jul 2026

Andrew

Great property, nice room, close to a subway line. Breakfast was very good, and we enjoyed the outdoor pool. I recommend!

Partner

8/10

Excellent

19 Jul 2026

Jonathan

nice place long line for breakfast

Partner

4/10

Poor

18 Jul 2026

Donald

Housekeeping was extremely poor. During my eight-day stay, my room was properly cleaned only once. On the third day, I informed the front desk that a housekeeper had entered the room but did not change the sheets, vacuum, or clean the bathroom. Despite reporting the issue, it was not adequately addressed. Five days later, I had to speak with a manager just to get the room cleaned to a reasonable standard. This lack of basic housekeeping and follow-through was unacceptable and significantly affected my stay.

10/10

Exceptional

17 Jul 2026

Saket

Staff was very helpful

Family_with_children

4/10

Poor

13 Jul 2026

Daniela

Our shower had hair in it before we got in. The sink wouldn’t stay up for water to go down. The pool was cloudy and there is only one shower door so the bathroom floor and toilet would get water everywhere. The breakfast was ok. And one side of the hotel seemed a little sketchy and unsafe and you need your room key to get into the hotel and ride the elevator. Wouldn’t recommend if you were traveling alone.

Partner

4/10

Poor

12 Jul 2026

Desiree

No parking for check in . Not in a desirable area . Pay $65 for valet and not guaranteed if they well have parking by check in . Called front desk and no one answers.

Family_with_children

10/10

Exceptional

12 Jul 2026

Ryan

Carpet and couch in room had stains.

Friends_and_family Family

10/10

Exceptional

11 Jul 2026

Justin

Good breakfast every day. Very helpful front desk staff. Appreciated the cold water bottles they had available for us.

Friends_and_family Family

10/10

Exceptional

11 Jul 2026

Vicki

Great breakfast! It's a busy hotel but they kept breakfast well stocked and maintained efficiently! Very helpful staff! They went out of their way to assist customers on many occasions!

Family_with_children

8/10

Excellent

10 Jul 2026

Luella

I appreciated the young man that checked me in. He was very kind and courteous. TThe rooms were spacious and clean. The breakfast was well-organized and accessible. The wifi was not a secured line.. that was my only dislike with the property.

Self

10/10

Exceptional

10 Jul 2026

HUGO

Buenisima ubicacion para ver todo en la ciudad. Acceso al metro muy cerca. Muy recomendado!!

Family

10/10

Exceptional

09 Jul 2026

Sheri

Rooms are suites and have a micro fridge. Floor to ceiling windows. Comfy bed. Cable/Satellite tv. If you bring a firestick you can hook up there too! Great pool. They sell adult beverages, regular beverages and also comp 8oz water bottles. Close to everything. It’s in the neighborhood of NOMA (North of Massachusetts Boulevard) We will only be staying here when we travel to DC.

Partner

10/10

Exceptional

08 Jul 2026

Lamya

Overall, I had a good stay, and the staff throughout the rest of my visit were incredibly kind, welcoming, and professional. They made me feel comfortable and were always willing to help.

However, my first day was disappointing. During check-in, I didn’t know that I had to scan my room key in the elevator before selecting my floor because it was my first time using that type of system. Instead of simply explaining it, the front desk employee laughed while showing me, and other people nearby laughed as well. It made me feel embarrassed and uncomfortable.

I understand that this may seem like a small thing, but not every guest is familiar with every hotel’s procedures. A little patience and kindness can make a big difference. Aside from that first experience, the rest of the staff were wonderful, and I truly appreciated their excellent service.

Family

6/10

Pleasant

08 Jul 2026

Volodymyr

Breakfast ok
Parking 65$ for one night +tax
Cleaning didn't happen stay 2 nights
Staff-is staff

Family_with_children

10/10

Exceptional

07 Jul 2026

Luis Daniel

The hotel was great, the staff and the location was good near the metro and bus stop

Family_with_children

6/10

Pleasant

07 Jul 2026

Emily

Breakfast was made fresh everyday with a nice selection. Most of staff was super helpful however female manager was rude because when I told her our fridge wasnt working she didnt seem to care. We were there for 3 days and they didnt attempt to fix it. Rooms clean however water pressure sucked. Convenient to metro and valet was excellent.

Family_with_children

10/10

Exceptional

06 Jul 2026

Michele

Check-in was seamless, staff was friendly, room was clean, and breakfast was delicious. I needed documents printed and staff was happy to assist. About a 5 minute walk to the redline Metro station. McDonald’s is just a couple doors down from hotels front entrance for a quick bite or ice cream. Great place to stay!

Business Self

10/10

Exceptional

06 Jul 2026

Ismail

a little expensive but very good in general!
Close to both DCA airport and downtown!

Family_with_children

10/10

Exceptional

06 Jul 2026

Sabrina

I like the breakfast, and location.
But parking is painful, and room amenities is not good as it as it should be

Family

10/10

Exceptional

05 Jul 2026

Jason

Excellent place to stay

Family_with_children

10/10

Exceptional

04 Jul 2026

SHIRLEY

The rooms were clean, the sofa bed wasn't it had food in the crevices. But overall the location is convenient, staff was friendly and helpful with print outs for state fair, FIFA etc. The best part of the stay was the Breakfast. It was a great spread we all had something we liked. Ot was beyond a continental.

Family_with_children

10/10

Exceptional

03 Jul 2026

Jaycee

My family and I booked this room last minute because where we originally booked we could not stay due to the conditions. This hotel was great. Plenty of room inside the room. The view was great. The kids loved the pool which also had a good view. The breakfast was the best free breakfast I have ever had at a hotel. Breakfast burritos, cereal, fruits, oatmeal, fried eggs, sausage, and more all freshly made.

Friends_and_family Family

6/10

Pleasant

03 Jul 2026

LUIS

breakfast was Ok.
Staff: valet parking Guy en la noche, 1/5
parking. o.k.

Family_with_children

10/10

Exceptional

02 Jul 2026

Jing

It was a busy weekend when we visited, but staff tried hard to help customers.

Pet

6/10

Pleasant

02 Jul 2026

Vickie Lynn

Pretty dated and run down for a Hyatt. Room smells old and musty. Burnt spot on the nightstand?
Conveniently located near the metro.

Family

10/10

Exceptional

02 Jul 2026

Kelly

Breakfast was great. Room was clean. Staff very pleasant and professional. Wish my room had a microwave.

Family_with_children

6/10

Pleasant

02 Jul 2026

Gary

The sliding glass door to the bathroom would not stay closed, which made it awkward as my daughter was staying with me. The towel rack in the shower is extremely rusted on the bottom side. Finding a place to sit for the morning breakfast was a bit of a challenge as it was obvious the hotel was packed. I will say the breakfast was much better than some. I’ve been to in the past. What I really didn’t like was having to make the sofa sleeper up myself as there were no sheets or pillows or blanket in the room and my reservation was for three people. I spent many years in the hotel industry, but I never asked any guest to make up their own bed. I would have had someone from housekeeping take care of it or I would have done it myself, but I would never have asked a paying guest to make up their own bed. I was very surprised that this is a Hyatt policy. The location was nice, fairly close to the Metro and local restaurants. There is a very good small Mexican restaurant. I’d say to the west of the hotel about 2 1/2 blocks, I don’t know the name but served me the best fajitas I’ve ever eaten.New York Ave gets pretty busy/noisy and we were only on the 2nd floor. I’m not convinced that the front desk staff cared whether we were there or not just kind of a blasé attitude except for one girl whose name I do not know. I would suggest booking a higher floor. I was happy that the staff at the door did have umbrellas for us to use as it was a rainy day The stay was good, just not great.

Family_with_children

10/10

Exceptional

02 Jul 2026

Boda

good overall

Friends

10/10

Exceptional

01 Jul 2026

AMIT KUMAR

Breakfast was good. I was allowed early checkin, which really helped my trip.

6/10

Pleasant

30 Jun 2026

Rachel

The good: Check in was super quick and the receptionist was very nice. The breakfast was great and had a wide variety of options. Walkable to plenty of places to eat.

The bad: You have to pay to valet park which is a chaotic mess! The gentleman working the valet stand was not very helpful and after several attempts to find out about parking he said to leave the keys at the front desk. There's nowhere to park so you're just leaving your vehicle in the street with a hope and a prayer that itt gets parked.
The deceptive thermostat in the room is clearly not managed by the guest. When we arrived it was 83 in the room. We set it for 73 (it was 100 outside during the day) but it never got below 77.

For what we payed for one night it was fine but I wouldn't pay to stay more than one day at their rates.

Family_with_children

10/10

Exceptional

30 Jun 2026

Lisa

Had a great stay. The employees were amazing to help with everything i needed. The hotel was very clean and the free breakfast was such a great bonus and lots of variety

Friends_and_family Family

8/10

Excellent

29 Jun 2026

Lauren

This hotel is not the absolute greatest. BUT it IS affordable and you get a lot for the price. The breakfast was not the best but not the worst and it was super crowded (but they warned us and we went during peak hours anyway). The room was clean and nice. The staff was GREAT. On the weekend we stayed, the hotel was full to the brim. If I worked there, I'd be mean. I don't know how they stay so lovely and patient and helpful. I would stay here again for sure.

Friends_and_family Family

8/10

Excellent

29 Jun 2026

Julie

The proximity to the metro was excellent. We enjoyed the quality and variety of the daily breakfast buffet. The staff is the shining star of the property, welcoming, helpful, and knowledgeable. We will recommend and come again.

Family_with_children

8/10

Excellent

28 Jun 2026

Nancy Mershon

Breakfast was had many options and very good. Desk staff on the week days were top notch.

My only recommendations would be to replace the rusting bathroom towel bar/rack in the tub. The underside is all rusted. Plus, leave a small
pad and pin in the rooms.

Thank you.

10/10

Exceptional

28 Jun 2026

Janina

We had a great time

Family_with_children

10/10

Exceptional

28 Jun 2026

Emmanuel

Make some rice.im Bfast meal for other

10/10

Exceptional

26 Jun 2026

Marci

Very helpful staff.

Business

10/10

Exceptional

25 Jun 2026

Amir

My experience was amazing from the time I checked in & out.

Friends_and_family Friends

10/10

Exceptional

24 Jun 2026

Kylie

Everything was great

Partner

8/10

Excellent

24 Jun 2026

Kaushik

Clean rooms. Nice location

Family_with_children

6/10

Pleasant

24 Jun 2026

Tramara

They charged 65 dollars a night for parking. But the person that checked us in told 65 the entires time we stayed. Miscommunication and takes forever to get incidentals back and the first night we stayed our air was not working.

Partner

4/10

Poor

22 Jun 2026

Melissa

I booked this room by accident two weeks ago. The manager wouldn't let me cancel&refund or change the date so we stayed across town that night & had to keep this reservation or lose the money.
There is no dedicated or close parking so prepare for valet ($65).
Check-in went smoothly and the valet and front desk staff were great. We got to our room, opened the door, & stepped onto a sticky floor. As we walked into the room we noticed the \"queen\" beds were actually full, the lamp over the couch didn't work, the one over the bed was falling off the wall, the window shades were falling apart, and the wallpaper was peeling.
The bathroom was clean but the \"door\" was a sliding frosted glass door (think shower door) and there were barely enough linens for our family (2 adults, 2 kids). The bathtub overflow had fallen into the wall and the caulk & wallpaper were peeling.
We went down to the pool & it was so small it would've fit inside the room.
Breakfast was good, there were a lot of options but it was loud, chaotic, and so crowded we couldn't sit down. Instead of 2 of us eating then taking 2 plates upstairs for our family, we balanced 4 plates, a bowl, and 4 drinks (no trays to carry them) as best we could & ate in the room.
The hotel from the last trip was cheaper AND nicer than this one. I regret making this reservation. The place is not near worth the price, run down & felt more like a cheap place to trash with a rowdy party. Spend wisely, go to the Hyatt across town instead.

Family_with_children

8/10

Excellent

21 Jun 2026

Cimarron

My entire family liked the breakfast. We enjoyed swimming. All the staff were incredibly helpful and kind! The location was pretty great with restaurants and a grocery store nearby but also only a couple minutes away from the Metro.

Family_with_children

10/10

Exceptional

19 Jun 2026

Nathan

Stayed here for a class trip with 8 students. We had a great experience. The staff was especially friendly and helpful, the breakfast was excellent each morning, and it was only a two block walk to the NoMa Metro station. I will definitely be staying here again.

Friends

8/10

Excellent

18 Jun 2026

Felicia

Let me start by saying the staff is absolutely amazing—every single person, from the front desk team to the housekeeping and maintenance staff, was friendly, helpful, and professional. They truly made our stay enjoyable. Unfortunately, the facility itself is showing its age. The rooms are very outdated, and the property is in need of a major renovation. While the exceptional staff deserves five stars, the condition of the building is falling behind and could really benefit from remodeling. I just want to emphasize how wonderful the staff is, but the facility definitely needs some updates.”

Family_with_children

10/10

Exceptional

18 Jun 2026

Ananda

Best location just park carefully on the street.

4/10

Poor

16 Jun 2026

Theresa

I do not recommend this property. Asked to be placed on the quietest side of building since we were there for four nights. After sleeping there the first night we realized our request was not honored. They placed a sleeping machine in the room because of ALL THE PAST COMPLAINTS. The white noise helped me, but my husband couldn't sleep with the machine on (no volume control). We were on the 11th floor and the room was sweltering, though the controls showed the AC was on. The front desk said he'd send someone up right away which ended up 45 min. When I called, the front desk guy said he'd come up to reset it. He knocked, entered the room, did not say hello nor make eye contact, reset it at the vent area and walked out without saying goodbye. Other comments about our room: Large spots on the ceiling in our room that needed to be wiped, worn furniture, Our towels were placed on a rusting rack. In the lobby, they still had Easter spring decor and it's now summer, furniture very worn and heavily spotted. This facility has not attention to detail. So disappointed. Breakfast was decent though. I have photos to back up all of my statements.

Family

10/10

Exceptional

16 Jun 2026

Fabio

Great location, clean, comfortable, all you will need for your trip to DC

Self

8/10

Excellent

14 Jun 2026

Brandon

Staff was very helpful, breakfast was good and rooms were clean and well maintained. Bar selections were minimal.

Pet

10/10

Exceptional

14 Jun 2026

Aaron

It was awesome!!!

Family_with_children

6/10

Pleasant

08 Jun 2026

Indira

I recently stayed at a Hyatt hotel. Overall, the room was clean when I arrived, and I did not have any major issues with the condition of the room itself. However, I was surprised to learn that housekeeping only services the rooms every three days unless guests specifically request cleaning.
Several times, I left the hotel and returned to find the room untouched, with the bed unmade and no fresh towels provided. I eventually spoke with the front desk, and I was informed that housekeeping is only scheduled every three days. While I understand that some hotels have adopted different housekeeping policies, I believe fresh towels should be provided more frequently, especially for guests staying multiple nights.
One of the staff members was very kind and helpful, and I appreciated his courteous attitude. However, overall, the service was average and did not stand out as exceptional.
What concerned me the most was that my niece’s LED lighted mirror went missing from our room during our stay. I reported the missing item both to housekeeping and to the front desk when I checked out. Unfortunately, this situation left me disappointed and concerned about the security of personal belongings.
While the hotel was clean and the stay was generally comfortable, the limited housekeeping service and the unresolved missing item significantly affected my overall experience.

Family

10/10

Exceptional

08 Jun 2026

Christopher

Better breakfast options

Partner

8/10

Excellent

08 Jun 2026

Maria de los Angeles

Excellent location. The Metro station is only a couple of blocks away and there are plenty of restaurants and stores close by.

Family

8/10

Excellent

06 Jun 2026

Yanet

El hotel me gustó pero olía mucha a marihuana, el personal era amable , pero incluso el señor que atiende en la puerta tenía mucho olor a marihuana y en el lobby ese olor era muy evidente , y en los pasillos del hotel , yo no viajé con niño ,por eso me quedé , pero sino hubiese sido por ese detalle todo hubiese estado perfecto

Partner

6/10

Pleasant

04 Jun 2026

Nomidayris

,

Family

10/10

Exceptional

03 Jun 2026

Donna

We liked how close it was to the metro/subway also we loved the Hot breakfast and the whole staff was very friendly and helpful. A good variety of food choices : eggs, meats, potatoes, all kinds of breads or bagels, & fruits. Great toppings for your yogurt from fruit to granola and old fashioned oats with nut toppings , brown sugar & berries. Coffee was great as well as juices, plenty of seating to eat. The room was a nice size the window was as huge and the bed is right next to it if on the street side you can see the people across the way we kept screen closed but we could still see through it we wished they would have put the large sofa next to the window for more privacy. The comforters need an upgrade they seemed very washed & worn and I felt like I needed more blankets and this was summer . If they would have been more padded it would have been nicer & warmer. It could have been an easy fix if I would have requested more blankets or comforter. I really liked the location.

Partner

10/10

Exceptional

02 Jun 2026

Paula

The location, staff, amenities, breakfast bar made our family stay well worth the stay. We were close to the metro, accessible to restaurants and sights. We would definitely stay here again.

Friends_and_family Family

6/10

Pleasant

31 May 2026

Yasmine

The stay was okay. The trash wasn’t taken out of the room throughout the stay. Never got clean towels/sheets for the next day. Very dissatisfied.

Family

10/10

Exceptional

27 May 2026

Ajay

Front of house / Reception was excellent and very helpful. Especially Kaylin. Thank you very much.

Friends_and_family Family

4/10

Poor

27 May 2026

Travis

It took at least 20 minutes to find the valet as he was walking around. Once we got into the room we noticed it was hot and humid with the thermostat set at 74 degrees. For 2 hours we tried to get it working with no luck. By the time we checked out it was 77 degrees in the room. 3 of the outlets between the beds were broken and wouldn't hold plugs. The curtain was broken on one end, took every bit of 10 minutes to get it down. There were 3 ice machines of which the ones on floor 4 and 6 were broken with no signs and no warning from the staff at check in. It took 15 minutes to figure out the only working one was on 12.

Family_with_children

6/10

Pleasant

27 May 2026

Murugu

Nothing great about this property

Friends_and_family Family

2/10

Poor

25 May 2026

Milagro

Terrible customer service

Family_with_children

2/10

Poor

23 May 2026

Nadia

Not clean too experienced for the quality

Family_with_children

6/10

Pleasant

22 May 2026

Judy

The hotel staff was nice. Check in was easy. Breakfast was decent with lots of options. Our room was very hot with only 1 small wall vent for cool air to come through. I assume the hotel is older. Location was convenient to the National Mall which is why we were there. Overall, not a bad place to stay.

Friends_and_family Friends

2/10

Poor

22 May 2026

Anoushka

My recent stay at Hyatt Place Washington DC/US Capitol was a mixed experience. While there were a few positives, overall the property felt quite downgraded compared to other Hyatt Place locations I’ve recently stayed at, especially the Chicago Hyatt Place.

The positives first — the room cleanliness was good, and the bedsheets and linens were fresh, clean, and comfortable.

However, several aspects of the stay were disappointing. The rooms felt quite small and lacked comfort for an extended stay. The shower experience was poor due to inadequate water flow and drainage issues. The AC vents could not be properly controlled, making room temperature management difficult. There were also constant creeping/cracking sounds coming from one of the room panels, especially noticeable at night.

Despite raising concerns, the response from the staff was delayed, and no alternate room was assigned, which was disappointing from a hospitality standpoint.

Housekeeping service was also limited, with cleaning reportedly done only once every three days, which may not suit many travelers. Breakfast was below expectations — very average with a limited spread and much less variety compared to other Hyatt Place properties.

Overall, while the hotel maintained decent cleanliness standards, the service responsiveness, room comfort, amenities, and overall guest experience did not meet the expectations typically associated with the Hyatt Place brand.

Family

10/10

Exceptional

19 May 2026

FIONA

Breakfast was hot and fresh. Rooms are clean and not outdated. Hotel close to NoMa metro station.

Family_with_children

2/10

Poor

14 May 2026

Louis

They do not clean the rooms and when you ask they act like you’re crazy for asking. And phone in the room was not working place appears to be falling apart.

Business

8/10

Excellent

13 May 2026

Jada

I stayed at this hotel for my daughter’s college graduation over the weekend. One morning for a short time the water was shut off temporary. The room was clean, good breakfast selection, and I didn’t rent a car due to the hotel deposit was for $500.00! It would be ideal to explain the deposit before reservation.

Self

10/10

Exceptional

11 May 2026

Michael D

The staff was truly attentive and kind. Cozy room and the breakfast was very good for buffet style.

Family

10/10

Exceptional

11 May 2026

Krenar

Staff ..

Family_with_children

10/10

Exceptional

11 May 2026

stephenia

Wonderful stay, I have nothing but good things to say I would absolutely stay here again

Family_with_children

8/10

Excellent

10 May 2026

Yolande

The room was clean, one of your staff members went over and beyond and breakfast was served hot and ready. The only hiccup was the double suite I was in had blinds covering a wall, I thought it was a window to look out of, however it was glass with wood boards behind it. I don’t know if they were doing construction or what, but very weird. It didn’t affect our stay.

Family_with_children

2/10

Poor

05 May 2026

Simms

Not clean hold fournitur

Self

6/10

Pleasant

04 May 2026

Elena

The breakfast was very good! Not parking just valet parking very expensive. We use a parking in front of the hotel.The room was clean and the location near the subway station .

10/10

Exceptional

02 May 2026

David

All of the staff we encountered were great. Standouts included Cleaven and Joseph in the breakfast area and Jerome at the front desk. We also thank the morning and evening valet attendants. They were always prompt and friendly.

10/10

Exceptional

02 May 2026

Nakeeta

Good

Friends_and_family Friends

10/10

Exceptional

30 Apr 2026

Bernadette

The staff are the absolute best! Everyone was so friendly and willing to help us. We could not have had a better stay.

Friends_and_family Friends

10/10

Exceptional

27 Apr 2026

Balakrishnan

Nice and fresh breakfast.

Partner

8/10

Excellent

21 Apr 2026

Christine

Breakfast was healthy. Staff were kind and courteous. Location was good way to find an a quick scooter ride to the capitol.

Family

8/10

Excellent

21 Apr 2026

Greg

It was a nice hotel. It was pretty clean. Stay was friendly when they were at the desk.

Friends_and_family Family

8/10

Excellent

20 Apr 2026

Monique

This hotel is within a short walk to the subway, and this makes it a GREAT spot for tourists! We also were a short uber ride from some locations. The building itself seemed a bit old (some cracks in the wall) but it was clean. Staff was friendly and helpful. Breakfast will suffice. Overall, a good stay & I would stay again.

Partner

4/10

Poor

18 Apr 2026

Dillon

The staff was AMAZING, 100 percent not there fault. But our original room was extremely hot (79) when we came back in the day, had to come fix the ac. The window had no black out blind or curtains and there was spotlights so it was crazy bright. The glass was broken on the shower so they just put a curtain that didn’t reach the bottom of the shower so it leaked all over the bathroom, couch was crazy stained, mirror had peeled off the glass, everything was rusted, scratched etc. Second day they couldn’t get us into another room because they were sold out. Third day they got us into a room that had basically all the issues fixed so than was nice.

Partner

10/10

Exceptional

16 Apr 2026

Buford

Front desk’s staff was very helpful in everyway the morning crew was on it. I had a train delay, they were very accommodating. Extra stars for them😎

Self

6/10

Pleasant

13 Apr 2026

Noemie

no hotwater that time, transfer to different hotel

Family

10/10

Exceptional

10 Apr 2026

Salina

Excellent service. Clean rooms

10/10

Exceptional

10 Apr 2026

Jeanalynn

Breakfast was good, my son loved the pancakes. The staffs were very friendly and helpful whenever we needed something. My son loves to stay in as much as he loves to explore outside. Overall we had a great time during our stay.

Friends_and_family Family

10/10

Exceptional

10 Apr 2026

Michael

The location is really convenient for exploring the DC area. Breakfast was a step above a normal continental breakfast. The hotel pool was closed because we were too early in the season.

Family_with_children

8/10

Excellent

08 Apr 2026

Ellen Jane

It’s a family friendly place and staff are accommodating. They just need to follow cleaning schedule. Overall it was a good experience staying there ❤️

Family_with_children

10/10

Exceptional

05 Apr 2026

Masha

Clean room, great staff, nice breakfast. Thank u

Family_with_children