Name: Hotel Nell - Union Market
Address: New York, 411, Washington, 20002, US

10/10

Exceptional

03 Aug 2026

Shawn

Excellent staff, very friendly, clean, twin room slightly smaller then expected, honestly an amazing 4.75 star stay at a 2 star price

6/10

Pleasant

03 Aug 2026

christopher

A good budget hotel if you have business nearby.

10/10

Exceptional

02 Aug 2026

Nancy

Nell Hotel is consistently clean and feels that way even tough the atmosphere and decor are industrial.
Staff throughout the building are kind, upbeat and frequently offer to help.

Food is tasty and interesting in all three restaurants. I enjoy eating alone or entertaining friends.

4/10

Poor

02 Aug 2026

Rhonya

I think it’s ridiculous that guests traveling with dogs are expected to pay the same rate as other patrons, in addition to paying a pet fee, yet are denied access to the same amenities. If I’m paying the same as everyone else—and paying extra because I have a dog—I should be afforded the same experience and accommodations as any other guest.

6/10

Pleasant

02 Aug 2026

Tatyan

The room

6/10

Pleasant

01 Aug 2026

Adrain Emil

Good

8/10

Excellent

01 Aug 2026

Courtney

Very nice property and friendly staff. The rooms a very basic but functional and just fine for those who want to be out exploring and only looking to sleep, shower and enjoy their days out

10/10

Exceptional

01 Aug 2026

Jodi

It was a bit noisy at night.

8/10

Excellent

31 Jul 2026

Janae

A microwave and a mini fridge

10/10

Exceptional

31 Jul 2026

Jade

My go to hotel for all my DC trips! Parking is the only annoying thing! However, location is perfect!! I love the beautiful boutique elegance!!

10/10

Exceptional

31 Jul 2026

Courtney

Hotel was great, loved all the restaurant options as well as the walkability to other bars, restaurants and nightlife. My only issue was our room was a little hot, the ac didn’t seem to work well and parking was limited. Not sure if it was just our room or because of the old building; otherwise our stay was amazing. Would definitely visit again!

8/10

Excellent

30 Jul 2026

Cyrell

Excellent hotel, and the bar adds an extra vibe.

10/10

Exceptional

30 Jul 2026

Rodney

Helped with my puppy. Amazing staff.

10/10

Exceptional

30 Jul 2026

Philip

I hadn’t really researched the place before I booked so I was surprised initially when I arrived on a Sunday. The surprise was down to the room’s style … not the usual hotel decor and furniture. The place grew on me and by the time the roof top area/bar opened on Monday I was enjoying it. All night happy hour on Monday is a great surprise! It’s a bit of a walk to the metro but a bonus is having Cafe Pastis close by. You need to know that the ice machine is on the ground floor.

The only disappointment was the breakfast slow service and often lack of staff. I waited 10 minutes on one occasion and left because there was no staff presence.

10/10

Exceptional

29 Jul 2026

Kellie Savard

Great location. Beautiful space. Staff was friendly and helpful. Great to have a fridge is the room. Having a microwave in the room would be a nice addition but appreciated that there was one in the lobby guest could use. Would also be nice to have more power outlets in the room. The coffee maker was set up on a desk but there was no outlet close by. We had to move the coffee maker to a small end table that was just large enough to fit the coffee maker. While it was a little awkward it was manageable. We would definitely stay again.

10/10

Exceptional

28 Jul 2026

Lorena

Loved the superior room! What a great way to start our anniversary weekend. Thank you!

10/10

Exceptional

28 Jul 2026

Alexandra

My patch was falling off of my overalls when we were on the way to DC. We walked into the hotel room and right there was an iron- I was so happy. It’s such a cute hotel and I will stay here again if I’m in the area again

10/10

Exceptional

27 Jul 2026

Shameka

This room was a God send. I was able to check in early at 9:30am after a cancelled flight. I really enjoyed the location. I was able to walk nearby to enjoy several local locations. It was close to good fun and entertainment. I really loved this spot. I'll come back anytime I come back to the area.

10/10

Exceptional

27 Jul 2026

melanie

I really loved this stay. This was one of the “affordable” properties I found so I didnt have high expectations. However, this hotel was an excellent choice for a solo one night in town traveler. The room was small but perfect, modern, and clean. I really enjoyed the earthy tone of the entire property. It was like I was in an ewok village and super modern at the same time. Last but not least, the Treehouse latin themed menu restaurant on the rooftop blew me away. Great music selection all evening. The food was really good, (I ordered chicken tocos and a lot of drinks!) Lol When I have to work in DC again, this will be my hitching post!

10/10

Exceptional

26 Jul 2026

Chelsea

Room was clean and affordable for our 1 night stay. Would definitely stay again.

6/10

Pleasant

26 Jul 2026

Jaylen

Great place good location by the union market plenty of places to we

10/10

Exceptional

26 Jul 2026

Danielle

Enjoyed my stay

10/10

Exceptional

25 Jul 2026

Adrienne

This property was really special. It felt safe. The area is fantastic and it is very family friendly. So many terrific shops in the neighborhood. I will definitely stay there again.

10/10

Exceptional

24 Jul 2026

Briana

This hotel is in such an up-and-coming area and is beautiful itself. With multiple restaurants on site and lovely staff, this has become my go-to when visiting DC. Clean, spacious, and removed enough to allow for a good night's sleep but still accessible.

10/10

Exceptional

23 Jul 2026

Martin

Upon checking in, we were greeted with the best experience/stay. We received complementary items, which allowed up to try out as many restaurants that the hotel offered.

10/10

Exceptional

21 Jul 2026

Rachel

Nice big rooms and amazing rate and location.

Self

10/10

Exceptional

21 Jul 2026

Melissa

Unique, close to great shopping and dining areas.

Self

8/10

Excellent

21 Jul 2026

Lisa

Nice funky place to stay. So close to Market Square…

Partner

8/10

Excellent

18 Jul 2026

omar

Location was great but the room cleanliness left a lot to be desired.

There was an incident where we were given a dirty towel, as well as visible water damage along the bathroom floorboards.

Friends

10/10

Exceptional

16 Jul 2026

Shaquinta

Everything was great… lovely people working there great customer service. The roof top bar has good food. FYI I saw the actor from entourage Adrian Grenier while staying there.

Self

10/10

Exceptional

16 Jul 2026

Lisa Sandstrom

The evening and morning staff was friendly and helpful. The room was clean and quiet. I was very happy with my stay.

4/10

Poor

16 Jul 2026

Grischa

The room and amenities were good - better than the red roof across the street but more expensive. I was told I could park but not that I would be charged for it. When I explained the next day this charge was unexpected, the desk person was incredulous (9:00 AM 7/16/26). When I asked if I could stay parked longer than checkout, because I paid and that’s custom, she was inflexible and dismissive. I’ll be staying at the red roof where the parking is free - definitely not worth the upgrade to deal with the hidden charges and rude/incommunicative staff.

6/10

Pleasant

15 Jul 2026

Marsha

Overall, I enjoyed my stay at Hotel Nell in Washington, D.C. The room was clean, cute, and comfortable, and the restaurant upstairs was a pleasant surprise. The food was very good, and the margaritas were excellent.
My biggest disappointment was the parking. The website advertises parking, but there are only about five on-site parking spaces. If those are full, you're directed to a nearby parking garage that costs around $60 overnight, which significantly increases the cost of your stay. I think the parking information on the website should be clearer so guests know what to expect

Friends_and_family Friends

10/10

Exceptional

14 Jul 2026

Shameeka

Convenient location to Union market. Rooftop and lobby decor very nice.

Self

8/10

Excellent

14 Jul 2026

Alexandra

Great location & awesome bars/restaurants. Staff was a bit aloof, had no sense of urgency, & was a bit disjointed but overall good stay!

Self

10/10

Exceptional

13 Jul 2026

DeHaven

Nice room and good restaurants

Partner

8/10

Excellent

12 Jul 2026

Nathaniel

Rooms are very clean. Feels like a little apartment. Different from your regular hotel room. Really nice rooftop bar. Walking distance away from a lot of restaurants and night life.

Partner

10/10

Exceptional

11 Jul 2026

Ana

Enjoyed my stay and the nearby restaurants. The metro is about a 10 minute walk away. There is also a Trader Joe’s nearby to purchase water and snacks. I was there on a very hot weekend and the AC worked well. For hot water you need to let the water run 5 minutes. The rooms were clean and quiet.

Self

8/10

Excellent

10 Jul 2026

Najee

Well, this was great in the hotel was clean. The room was very very small. I give the Hotel an 8/19.
We tried both the Asian restaurant and the rooftop. They were. Okay.

Family_with_children

10/10

Exceptional

09 Jul 2026

Jason

The staff is 5*! Really cool vibe to the hotel. I'd definitely come back and recommend it.

Self

8/10

Excellent

09 Jul 2026

Gregory

The property is fantastic. Excellent theming, nice rooms, good beds, lots of dining options and experiences. I really liked this hotel and would consider staying there again. It is a bit on the pricey side, but this should be expected for the amenities provided and the location. The serious downside, in my opinion, is the accessibility and parking. It is not easy to get in and out of the parking lot and access alley. There are approximately a dozen parking spots available. Alternatively you have to pay $50 a day in an adjacent parking garage. If car/rental car is not an issue on your trip, this hotel is a very cool and even somewhat unusual option that I would recommend. If you have a car, are staying for multiple days, or are getting a rental car for the length of your stay, I would probably recommend considering other options.

Friends

4/10

Poor

08 Jul 2026

David

Sheets were not clean (with stains and didn't fully cover the comforter, towels were small and worn, laminated flooring was loose. Restaurants were good.

6/10

Pleasant

08 Jul 2026

Allison

Super cute hotel with kind staff. But their parking situation is a mess. We paid to park on-site and were guaranteed a spot at any time during our stay. Two out of the three nights we stayed, the lot was full. And we had to wait 20+ mins for them to figure it out and open a space for us. It also looked like a worker was parked there one night, which doesn't seem right.
Their breakfast was good, but they were out of some of the items which was unfortunate as the menu wasn't very big.
The traffic noise was also very bothersome and did not make for a good night's sleep.
The thermostat in our room was not operable by us. It was VERY warm when we got there and a staff member had to turn it down. They set it to 64° so it then got VERY cold. We just delt with it, but it would've been nice to adjust ourselves.
Overall, cute place and convenient, but too many negatives to make us want to stay here again.

Partner

8/10

Excellent

08 Jul 2026

Cecile

Great restaurants!

Self

6/10

Pleasant

06 Jul 2026

Shaquinta

The room was really small and had weird smell to it. The staff was nice…. the hotel is walking distance to union market.

Partner

4/10

Poor

05 Jul 2026

Betul

There is no sound proofing in the rooms. I was able to listen to conversations taking place next room clearly. Absolutely refuse to stay on the first floor, as the room I was staying was facing the parking lot and due to no sound proofing I couldn’t hear everything all the time. I actually left the hotel in the middle of my second night to stay somewhere else. When I wanted to check out earlier than scheduled, I expressed my experience with the poor insulation and the staff at the checkout didn’t say a single word to console. Will never come back and do not recommend.

Self

8/10

Excellent

02 Jul 2026

Katherine

Rooms were cozy, but well maintained. Staff was excellent.

Family_with_children

4/10

Poor

02 Jul 2026

David

Hotel has a great location and has a good design vibe feel. Aloof unhelpful staff. Expensive parking. Food options around area are excellent. Lime bikes or scooters are great for heading down to the sites.

Friends_and_family Family

8/10

Excellent

01 Jul 2026

Alexis

The room could have been cleaner but it was still cool. The rooftop bar and breakfast in the lobby was good.

Friends

10/10

Exceptional

01 Jul 2026

Koren

Hotel Nell has become my home away from home.The staff is always so pleasant and welcoming.The Breakfast taste like someones homemade special and is a must have.If in the area I highly recommend staying at Hotel Nell and tell them LadyK sent you.

Self

6/10

Pleasant

30 Jun 2026

Casey

This is a clean establishment, but you may not want to stay here if you enjoy average size bathrooms with sinks in the bathroom, irons and ironing boards, available plastic cutlery, snacks, early check ins, quiet, or ample hangars or a closet. I could hear everything going on inside the building and outside the building, the fire alarms were pulled multiple times, there is no phone in the rooms, and even if you call ahead to reserve an early check-in, you will be met with separate staff who deny any availability and will tell you to come back in 4-5 hours. I wont stay here again, but I did appreciate how clean the property was.

6/10

Pleasant

28 Jun 2026

Evionne

The rooms were okay, but the space was not as big as it was displayed on the internet. The queen bedroom specifically is tighter than the room with two twins beds, so you’re better off getting a room with the twins beds (same price as the queen-sized room). Also, the bathrooms are very cramped and I recall it being difficult to shower on a daily basis, considering that there are no shelves for you to put your soap down. One last thing, that was a highly concerning factor was the fire alarm in the room. There were times when it would randomly go off in the first room that we stayed in, and it was so loud. The noise was similar to a natural disaster alarm that signals the initial part of a natural disaster. It was going off so much that we eventually decided to switch rooms. Still, with the new room, the fire alarm went off twice. That was definitely the part of the stay that irritated us the most. Also, I don’t know why, but there was so much unnecessary noice both inside/outside the hotel. There was noise in the hallway from people slamming doors, and cleaning staff talking loudly outside of the hotel rooms. However, the staff were nice and helpful when we needed further accommodation arrangements.

Friends_and_family Friends

10/10

Exceptional

28 Jun 2026

Kristen

Lovely place

Friends

4/10

Poor

28 Jun 2026

Paul B.

It was DC in the summer time.
The A/C didn't work. The \"thermostat\" in the rooms were so complex you needed an engineering degree to operate them. When the building manager come to reset the thermostat, soon after he left it shut itself off. We had three nights with no A/C. DO NOT stay at Hotel Nell in the summer. They don't really seem to care.
I note that the Bolgiano's restaurant or breakfast was very good.

Partner

10/10

Exceptional

27 Jun 2026

Mary Elizabeth

This hotel had restaurants in it so you can get breakfast lunch and dinner there if you wish. In fact the restaurant at the bottom floor, Singing Tiger, was one of the best meals I've ever had.
It's a great location only 15 minute walk from the Metro.

Friends

8/10

Excellent

26 Jun 2026

Melissa

Great overall experience. Fire alarm went off twice, but otherwise would stay again!

Partner

10/10

Exceptional

25 Jun 2026

Brian

This is my second time staying. Clean, modern, unique rooms. Comfortable and close to Union Market and the metro. Good price. And friendly staff. Def recommend

Friends

10/10

Exceptional

24 Jun 2026

Chester

Great host and people are great!

Partner

8/10

Excellent

23 Jun 2026

Melissa

Room was ok until the AC didn’t work and then they switched us to a smaller room

Friends

6/10

Pleasant

23 Jun 2026

Arthur

Overall it's was ok

Partner

10/10

Exceptional

23 Jun 2026

Natalee

Always a go to hotel when staying in DC. In such a great neighborhood too lots to do. Parking situation is kind of weird but so is all parking in DC.

Friends_and_family Friends

8/10

Excellent

23 Jun 2026

Ashley

The room was well put together and I liked the area, good for soloing.

6/10

Pleasant

16 Jun 2026

Nicole

Overall a decent stay, but we did have a few issues. Despite setting the thermostat to 64, the room never dropped below 74. It also seemed to turn off randomly. It was consistently above 90 each day of my stay, so coming back to a hot room was not enjoyable. The blackout curtains were great, but didn't cover the entire window in the grand king room. Lastly, our booking was for two people, but the first two days we only have one washcloth, the third day we had none, and the last day we finally got two.

For the positives - staff was great. Very helpful and nice. We did receive 2 complimentary house margarita vouchers upon checking in. The 3 dining options were nice and the vibe of the hotel/overall decor was modern and comfortable. Parking was unavailable the first night, but we were able to purchase it the next day for the rest of the stay. There are only about 6 spots and it is $45 a night, which is cheaper than the parking garage across the alley at $60 overnight.

Partner

10/10

Exceptional

15 Jun 2026

Lillian

Very friendly staff and cozy rooms.

4/10

Poor

15 Jun 2026

Antonio

Our initial room had a broken toilet that we told the two girls up front about and they said they would send a maintenance man up but when we left for a few hours and came back it was still broken. There was a new worker up front and when we told her about the situation we were moved into a different room which helped but was still inconvenient. The roof bartenders were good. The server doing breakfast Sunday was slow and only came back to the table rarely. Parking was also 20 minutes away unless you wanted to pay $60 a night. We won’t be back

Partner

10/10

Exceptional

14 Jun 2026

Karen

People r amazing and enjoyed around the area

Friends_and_family Friends

10/10

Exceptional

13 Jun 2026

Marco

Loved everything about the hotel. Great location with lots of options for food nearby. Short drive to attractions. Only issue was noise early. Could hear people outside in the morning.

Partner

10/10

Exceptional

13 Jun 2026

Dalia

Excellent location and very comfortable rooms

Partner

6/10

Pleasant

13 Jun 2026

Kristian

Not good value for money. No food service because it was Sunday. Very loud as it's on a highway. Very basic. Not recommended.

Self

10/10

Exceptional

11 Jun 2026

geo

Although the room was very small, it was tidy very well appointed. I only wish they had included a bottle of water!

Self

6/10

Pleasant

08 Jun 2026

Amanda

Looks can be deceiving. While this hotel was aesthetically pleasing, the nice decor covered a lot of issues that added up. The staff gave us drink coupons to use at the hotels three restaurants, which was nice, but we couldn’t use half of them. The Treehouse rooftop restaurant was small and crowded, requiring a reservation (which we were not informed of at check-in). We were able to snag uncomfortable seating on the patio where we could order with a QR code, which rendered the drink vouchers useless. We decided to try the basement restaurant for dinner instead, The Singing Tiger. We were the only patrons on a Saturday evening which should have been an indication that something was off. The food was amazing!! However, our main waiter was inattentive and since gratuity was included in the bill (for two people), he didn’t have to work for a tip. The kitchen staff was more attentive than the waiter. For breakfast we wanted to try their small Pantry restaurant, however they did not open when advertised. We asked the front desk of the Pantry would be open that morning and we were told that the waitress hadn’t arrived yet and he wasn’t sure who it was or when they’d be in. We walked to Union Market and got a lovely breakfast Buffalo & Bergen, instead. The room itself was nicely appointed but everything was cheaply put together. The coffee maker didn’t work, the cheap iron barley worked, there weren’t enough towels or counter space in the bathroom, water pressure was low, etc.

Partner

6/10

Pleasant

07 Jun 2026

Jeremy

Decent hotel - I wouldn’t personally call it 4 star. Great location and friendly staff.

10/10

Exceptional

07 Jun 2026

Jack

Hotel was great, staff was amazing and location is perfect! We enjoyed our trip and had our dog w us, would definitely come back!

Pet

10/10

Exceptional

07 Jun 2026

Meghan

Gorgeous place with two onsite & delicious restaurants, rooftop and lower level. Fantastic spot with Union Market shops, restaurants, night life all in walking distance.

Friends

10/10

Exceptional

06 Jun 2026

Richard

Clean room and very accommodative to move our room that ac was not working properly in.

Partner

8/10

Excellent

06 Jun 2026

Valerie

It was right next to our venue.

Family

10/10

Exceptional

05 Jun 2026

Shani

This stay was cozy

6/10

Pleasant

04 Jun 2026

Julie

I would advise using the iPad white noise sound machine that is provided tuned up to its highest level to drown out the persistent alarm sounding from the next door apartment building and/or parking ramp alarm that rarely stops. I didn’t discover the iPad white noise was available until the next morning following a difficult night trying to fall asleep with a pillow over my ears 😉

Partner

6/10

Pleasant

02 Jun 2026

John

The location to get to the sites is awesome, take it with a grain of sand. New York Avenue is still sketchy=graffiti on the adjacent building. The roof top bar/restaurant is very nice, great staff, food above average and then of course the prices. The hotel location is a very good value overall BUT 2 things I gotta warn folks about: Parking, only a few spaces at the hotel, I got the last one, They told me parking in the garage was $60, SURPRISE !!! Parking at the hotel was $45, something I would have factored into my stay. Our room was tiny. There was only enough room for the 2 single beds and not much else and the view was dismal. Staff was great.

Partner

8/10

Excellent

02 Jun 2026

Cathy

Hotel Nell is quite a unique offering in DC but away from the hustle and bustle of downtown. It’s close to Union Market and the offerings there. Do yourself a favor and explore the area around it.
Rooms were clean, and the staff was super helpful.
A couple of things that would make this stay a bit better…
Phone and watch charging were challenging. Nothing close to the bed and the one outlet close to my side had a multiple outlet insert but did not work. So I had to unplug that to be able to connect directly into the wall to charge. Nothing was available on the other side of the bed.
Also, neither light on the stands beside the bed worked.
Just so anyone thinking about staying knows, the bathroom is tiny with the sink outside in the bedding area… wasn’t expecting that, but we made do.
Overall, a great stay. Would definitely do it again! Love the quaintness!!

Friends_and_family Family

6/10

Pleasant

01 Jun 2026

Lexi

The hotel overall was cute and has a good vibe to it. However, I did not enjoy my stay because the temperature control of the room could not be changed. During my stay the AC was stuck on 67 and no matter how many times I tried messing with the thermostat, and it saying I changed the temperature settings, nothing changed. I was freeeeeezing the whole time. It was very uncomfortable. Also the shower was way too small

Friends

10/10

Exceptional

01 Jun 2026

Jonah

only thing i could say is i wish there was a bigger place to put trash but besides that, everything was perfect!

Partner

10/10

Exceptional

29 May 2026

Patricia

Such wonderful and kind staff. Thank you!

Pet

10/10

Exceptional

29 May 2026

Rahul Pothi

This is a nice hotel for solo travelers. Well maintained.

Self

10/10

Exceptional

27 May 2026

Amelia

Amazing location and value for the price

Friends

10/10

Exceptional

26 May 2026

Cecile M

My room was a bit small and dark, but I booked the cheap expedia bundle. Excellent neighborhood for eating, shopping, walking. I sampled both restaurants, and was pleasantly surprised. Young crowd. Pet friendly.

Self

10/10

Exceptional

26 May 2026

Erin

Super cool property - lovely staff at the treehouse lounge - would skip breakfast though, everyone was lovely - room was very nice -

Partner

8/10

Excellent

26 May 2026

Susan

The hotel was very well maintained and the lobby is a nice place to hang out. Staff is very friendly and helpful. Rooms are a bit sparse but clean.

Business

10/10

Exceptional

25 May 2026

Tyrone

Great property. Only downfall is the parking. There is no specific hotel parking. Parking is in the public lot behind the hotel, which is NOT attached leaving you open to extreme weather conditions.

Friends_and_family Friends

10/10

Exceptional

25 May 2026

Delano

Beautiful boutique hotel. It's in a great walkable area. Plenty of restaurants and coffee shops with a 2 min walk.

Partner

10/10

Exceptional

25 May 2026

Joseph

Great alternative when the big brands want $500 plus per night. One station stop away from Union station too.

8/10

Excellent

24 May 2026

Brandy

Parking is additional and expensive per night. Also there is no closet, no where to hang or store your clothes/shoes suitcases etc..

Family

10/10

Exceptional

23 May 2026

James

We had an amazing stay. The hotel was great, and Union Market was the icing on the cake

Partner

10/10

Exceptional

22 May 2026

Jo Anna

Diego at the front desk was great and super helpful and Jeffrey was very accommodating for our group of 10 celebrating our daughter’s graduation.

Family

10/10

Exceptional

22 May 2026

Deborah

Overall Hotel Nell is such a refreshing different type of hotel. It brings me back to another time when emphasis wasn’t on a corporate look or style. It’s not just that it’s reasonable and ranks highest on all the usual dimensions of cleanlinessThe atmosphere is relaxed, the staff—largely young people—are not only friendly but like what they’re doing. We stayed for two nights in a room with two twin beds. It’s strengths go way beyond the usual with excellent cleanliness, helpful

10/10

Exceptional

21 May 2026

frederick

All good

Family

10/10

Exceptional

21 May 2026

Christopher

Great boutique hotel. Seven minute walk to the Metro. Roof top lounge is worth a visit.

Self

10/10

Exceptional

19 May 2026

Jamaica

The hotel is in the perfect spot. My only complaint is how small the rooms are. It felt like I was sleeping in a dorm… overall it was clean and the staff were friendly.

10/10

Exceptional

18 May 2026

Nicole

It was good place to stay

Family_with_children

10/10

Exceptional

16 May 2026

Thomas

Rooftop bar staffing and service 👀

Business Self