Hotel Arboretum

United States , Washington D.C. - DC
WASHINGTON, 1917 Bladensburg Rd Ne
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100 reviews shown

10/10

Exceptional

12 May 2026

woohyun

It was clean and confortable.

Friends_and_family Family

8/10

Excellent

12 May 2026

Sandra

Clean room, breakfast nothing special, staff helpful.

Friends_and_family Friends

8/10

Excellent

11 May 2026

Anwuli

Pretty decent place to stay. Quiet for the most part.
The room was nice and clean. The staff did give a little bit of trouble. I know check out was 12 pm and the front desl told us this.
But the cleaning staff was knocking on our door repeatedly at 11:02 AM telling us it's check out time. We told them it's at 12 but they were adamant it was 11. I called front desk and they said 12.

There was also the incident with my little sister's car on the parking lot they apparently don't manage. Gotta go on the website. The website wasn't great since after my sister's graduation, she wanted to renew the time. It was saying \"sold out\" and when we tried searching for the hotel property it wouldn't come up on the search results. The hotel staff wouldn't help up with this matter so that definitely wasn't convenient. Thankfully her car was safe so parking didn’t ruin her graduation.

Breakfast was convenient but very repetitive. Egg mini omletes, mcmuffins, mini muffins, yogurt, and cereal.
Pretty much the same thing almost every day for the 4 days I was there, except yesterday they added french toast sticks. Then today no French toast. Breakfast is for a span 3 hours only which is fine, I typically grab what the family and I want and go bscl to bed. It's also nice they have a drink machine that's operational for about 21 hours which is pretty nice. Get some coffee, hot coco, hot water or some warm milk for bed.

Air conditioning and heat was good too in the room

Family

8/10

Excellent

10 May 2026

Kari

Very close to bus line. Clean and spacious rooms.

Friends_and_family Friends

10/10

Exceptional

10 May 2026

Stacie

great

10/10

Exceptional

09 May 2026

Heather

Everything was great—clean and spacious. I just wish the coffee were stronger!

Self

8/10

Excellent

09 May 2026

Parris

The staff was very friendly.

Self

8/10

Excellent

09 May 2026

Raymond

Excellent staff. Charlima was great in helping me change rooms to a better one with a better view when tv didn’t work in the previous one.

Self

8/10

Excellent

08 May 2026

Heather

The room was very nice and the hotel seemed like it was newly renovated. Great water pressure for showers with warm/hot water! The air conditioning was spot on and our room was very comfortable. The breakfast lacked some as it was the same choices everyday and they were very limited but it was free/included so I’ll take something over nothing. Overall, we enjoyed our stay and the workers seemed friendly if we had any questions.

Family_with_children

4/10

Poor

06 May 2026

Luis Fernando

The breakfast was very small had very little options. Many of the front desk staff were very rude and mean and had no idea what they were doing, there were ants in the room. It was a pretty bad section of town. Overall I was very disappointed especially for the price and the fact that it was a Marriott. Up until now I had always had a very good experience with Marriott this was definitely a disappointment.

Family_with_children

10/10

Exceptional

06 May 2026

curtis

Great

8/10

Excellent

06 May 2026

Rabie

1~We was tired from travel at night and there was chaos, Screaming and loud laughter the whole night from on room floor in n the same Corridor, no one of the stuff or security in the hotel stop them
I felt like sleep deprived in night club
There was complain from number of guests

2~There are not welcome in reception, directly issued feeling like just go finish go ur room

Family_with_children

10/10

Exceptional

05 May 2026

Adam

Very flexible check-in, and can check out later than some other hotels. Very clean, room looked brand-new!

Friends

8/10

Excellent

05 May 2026

Kayla J

Breakfast wasn’t great, however staff was very friendly

Partner

10/10

Exceptional

04 May 2026

Ambar

Amazing stay and breakfast fantastic

Friends_and_family Friends

6/10

Pleasant

03 May 2026

Arun

Room was very spacious and clean. Free wife and it worked fine. Breakfast was not great. Same bland menu for days. Breakfast menu needs to be changed. Coffee was good. The area surrounding the hotel is a bit sketchy. Please be careful. There is a Dunkin Donuts and a convenience store nearby. Overall 6/10

Self

4/10

Poor

02 May 2026

FNU

Rooms were clean but no amenities. Poor breakfast with very limited food options. They don’t have water fountains. It has to be purchased from the property which is frustrating. Never expected this kind of service from Marriott.

Family

6/10

Pleasant

01 May 2026

Dilip

Breakfast should be before 6am for early travels, especially for those in town to work.
Breakfast should include breakfast meat, oatmeal, bread for toast

Self

2/10

Poor

30 Apr 2026

vivek

The experience was far below expected standards. Don’t over pay, stay elsewhere.

From arrival, multiple issues were apparent. The sofa bed was very poor quality, you could feel the springs through the mattress, causing discomfort and back pain. I was traveling with elderly parents and booked this room for comfort, which this property failed to provide. This is not the quality expected from a Marriott-branded hotel.

Throughout the stay, the coffee machine was out of milk and instead dispensed a sweet chocolate mix. The internet TV did not work either. Repeated inquiries were met with the same vague responses and indifferent attitude, suggesting these were ongoing issues.

Breakfast was consistently disappointing and bare-bones. No toast bread (staff said it’s only available on weekends), only English muffins, and no fruit at all. On the second day, even regular milk was unavailable, only oat milk was offered.

Staff responses were dismissive, and issues raised over multiple days remained unresolved.

The room had significant road noise. I was awake after 5:00 AM daily.

The bathtub also backed up water, adding to the poor bathroom condition.

Overall, the property felt like a low-quality motel with poor service. For a Marriott-branded hotel, this was extremely unacceptable.

Family

2/10

Poor

30 Apr 2026

Najib

Very poor service

8/10

Excellent

30 Apr 2026

Kiann

Was there for 4 days but room was only cleaned once.

Friends

10/10

Exceptional

30 Apr 2026

Sheilla

Front desk women was very nice

Family

10/10

Exceptional

29 Apr 2026

Karen

Hotel was clean and spacious. Staff was friendly and helpful. Breakfast was good.
Only downside, it's hard to figure out public transportation to get to the mall. Uber is best bet.

Partner

6/10

Pleasant

25 Apr 2026

Antigone

All amenities were in \"repair,\" breakfast was not good, found long strand of hair in the omelette, we had to eat Mcdonald's across the street

Family_with_children

2/10

Poor

24 Apr 2026

Ebony

The hotel was advertising daily housekeeping but when I got there I was given a card saying they only clean on the third night. They also made me pay almost $7 for bottled water and had no other water options available. The staff was nice but I had to look twice to make sure I was lodging at a marriott. My points were not added until I reminded them at check out and even then, they only applied 2 of the 4 days that I stayed.

Self

6/10

Pleasant

24 Apr 2026

Elena

Good enough (concerning the price) for the close location to the Washington city center

Family_with_children

10/10

Exceptional

24 Apr 2026

Kimberly

This is a hidden gem! I cannot commend the staff enough: fast, efficient, went above and beyond! The room was spacious; the bed extremely comfortable, and the bathroom was large! Every staff member I came into contact with was gracious and helpful! Another stay is in my future soon!

Self

8/10

Excellent

22 Apr 2026

Jonathan

Poor choice of food for breakfast

Self

8/10

Excellent

22 Apr 2026

Zaretta

The property is well-maintained for a budget hotel. There are a few in-room amenities. Breakfast options are very limited, and the on-site market is under-stocked.

Otherwise, the hotel is functional for a quick trip or when looking for a bargin.

Self

2/10

Poor

21 Apr 2026

Ariyana

We never stayed here and the staff was absolutely horrible. Do not recommend

Friends

8/10

Excellent

21 Apr 2026

Ganiyou

The breakfast is okay. Air conditioning is fine

8/10

Excellent

20 Apr 2026

Leonce

Breakfast lean!

Self

10/10

Exceptional

20 Apr 2026

Ashanna

Breakfast was cute , room was clean . Will definitely be staying again

Friends

8/10

Excellent

20 Apr 2026

ALISHA

I did not have breakfast at the hotel. The room was clean, and the AC worked great. This hotel was perfect for one night.

Friends

8/10

Excellent

20 Apr 2026

Orquidia

Hotel was recently renovated so it is fresh and clean.

Family_with_children

8/10

Excellent

19 Apr 2026

Colleen

While the breakfast was included in the cost, it was not good. Didn’t have much variety and food was cold.
They also didn’t have a printer. We needed to go to the hotel next door to print.

10/10

Exceptional

19 Apr 2026

Teadra

It was beautiful and nice. The staff was super friendly

10/10

Exceptional

18 Apr 2026

Alex

Clean room, friendly staff and very convenient to the venue we needed.

10/10

Exceptional

18 Apr 2026

VLADIMIR

Clean room, a/c is working good, staff is very friendly, helpful. Breakfast fresh and available before 9:30. And all the time fresh coffee!

Family

10/10

Exceptional

17 Apr 2026

Giorgi

The Staff is great😍

10/10

Exceptional

17 Apr 2026

Sathyabama

Clean room very pleasant staff

6/10

Pleasant

13 Apr 2026

Pada

Nice

Friends_and_family Friends

6/10

Pleasant

13 Apr 2026

Ana

The room it was clean as well as the bathroom. The room service it was every three day. They offer assistant if you need it.
Bed was soft and comfy, clean sheets. The room had an adjacent room that was empty, it should have at least a table, it was a lack of furniture, but is OK if you just need to sleep. Breakfast it was poor, Friday, they wasn't prepare for a big crowd around 8 a.m.

Partner

6/10

Pleasant

13 Apr 2026

Dajon

Great area

6/10

Pleasant

13 Apr 2026

Donna

It's a good location but their breakfast is so boring! For a hotel run by Marriott, one can expect at least a variety of breakfast served every day. We got burned out with omelet for the last 3 days we were there. Their hot water for tea is not hot enough to brew a tea bag except for the last day we were about to leave
They should have provided a safe in the room
But on the good side, the cleanliness is good, there is a refrigerator and microwave in the room.

Friends_and_family Friends

10/10

Exceptional

12 Apr 2026

Raffi

Yes

Friends_and_family Friends

8/10

Excellent

12 Apr 2026

Anna Marie

I’m quite disappointed with my stay, considering it’s a Marriott hotel. There is no coffee available in the room, unlike the other hotels. There is no clock, no safe in the room. Also, their breakfast is limited only to few options. No tea available also. Have been to different hotels and I’m expecting a lot on the City express by Marriott but disappointed.

Friends_and_family Family

10/10

Exceptional

11 Apr 2026

Eulalio

yes

8/10

Excellent

10 Apr 2026

Ashok

All was good except availability of drinking water

Family_with_children

8/10

Excellent

10 Apr 2026

Alfie

It was a nice location if you want to save money visiting dc. 30 minutes away from most tourist areas like Washington monuments, but the breakfast is not Great. but Its okay. you get what you paid for.

Friends_and_family Family

6/10

Pleasant

10 Apr 2026

Stephanie

Didn’t like the fact I was booked n an handicap room. Went to the service desk and she stated because they were overbooked.

Partner

10/10

Exceptional

09 Apr 2026

Crismely

Yes

10/10

Exceptional

09 Apr 2026

Darlene

Breakfast was muffins and begals.clean room we didn’t even need heater or Air conditioner inside climate was perfect.

Partner

10/10

Exceptional

09 Apr 2026

Gordon

Wish I didn’t have to pay for parking

8/10

Excellent

08 Apr 2026

Yu Jie

Nice location, close to National Mall

Friends_and_family Family

10/10

Exceptional

08 Apr 2026

Dania

Great staff very friendly and courteous

Family_with_children

10/10

Exceptional

07 Apr 2026

Jennifer

Clean Roo

6/10

Pleasant

07 Apr 2026

Christina

The rooms were loud. You could hear everything going on in the street. I dont know if there is a fire truck near by but heard them every night it even woke us up at night. Otherwise a good stay

10/10

Exceptional

06 Apr 2026

Ursula

It worked out for our weekend trip

Friends_and_family Family

10/10

Exceptional

06 Apr 2026

bhavikkumar

Great sound proof room. Nice breakfast.

2/10

Poor

06 Apr 2026

Shannon

The room reeked of weed and even though the staff member agreed with me, they didn’t do anything except spray a room freshener. The girls in the room next door were up all night screaming and running up and down the hallway and again the front desk didn’t do anything about it. I’ve never had such a poor experience at a Marriott property.

Friends_and_family Family

2/10

Poor

05 Apr 2026

harish kumar yadav

Worst experience ever. They cancelled my booking and Expedia did not update me anything about this.
Don’t recommend Expedia to anyone

Family_with_children

6/10

Pleasant

05 Apr 2026

Katery

I received the wrong room. A handicap room with one king bed for 5 people, when I've reserved a room with 1 king bed and a sofa bed. Luckily, they gave us another room with two queen bed for the 5 of us. But in reality those beds didnt look like queen more like a full size. It was pretty uncomfortable to sleep three people in a full size mattress. The room in general was clean. The breakfast was not the best, they can do better. Every morning was the same food. Plus, they can get an extra toasted machine.

Family_with_children

10/10

Exceptional

05 Apr 2026

Jonathan

Breakfast menu was fine, nothing fancy but it's FREE! And with FREE parking as well! Excellent location and I think it's the best accommodations you can find if you want affordable place to stay. The room looks new and clean. The ac, heater and shower's hot water works perfectly!

Friends_and_family Family

10/10

Exceptional

05 Apr 2026

Alejandra

The hotel was in a fantastic location! It was just a 15-minute drive from Downtown DC, we didn’t need to use the metro or public transport, but I think there was a stop within walking distance. The hotel was right in front of some places to eat, a gas station and a Dunkin Donuts. Target and a shopping center were just a few blocks away. Our room was incredibly comfortable, and the bathroom was spacious. The hotel is located right in front of a busy street, so there’s a lot of noise, especially early in the morning. Breakfast was okay, but they have an excellent coffee machine that’s available 24/7. Everyone was very nice, which I was surprised by—I bet they’re treated well because they’re enjoying their job. We really liked our stay there and would definitely recommend it to anyone. We’ll definitely stay there again!

Friends_and_family Family

8/10

Excellent

04 Apr 2026

DeWayne

Breakfast was good but wish there was a protein with the breakfast

Family

8/10

Excellent

02 Apr 2026

Don

I thought the breakfast could have been better. My suggestion would be scrambled eggs and possible some meat bacon or sausage. Fresh fruit would also have been nice.

Family_with_children

8/10

Excellent

31 Mar 2026

Melissa

This hotel is newly redecorated and pretty clean and smells good. The staff are extremely friendly and helpful. There's a convenient Metro bus stop less than a half a block away that can take you straight to the Metro subways taking you into DC so that's a good thing. A couple small negatives to consider, the breakfast is the same thing every single morning with no fresh fruit or anything other than egg pucks and bread products. While the hotel itself is nice, the neighborhood is not one that you should walk around in at night and there's no restaurants other than fast food that you can walk to nearby.

Friends_and_family Family

10/10

Exceptional

30 Mar 2026

Olivia

Breakfast was perfect, staff was friendly.

Family_with_children

8/10

Excellent

30 Mar 2026

Clinton E

Everything was good except the shower would get cold at times. Could’ve been a defective faucet handle maybe. Idk

Family

10/10

Exceptional

30 Mar 2026

Shawn

Everything was perfect with the exception of the hot water in the shower which was luke warm at best.

Friends_and_family Friends

10/10

Exceptional

28 Mar 2026

Jeanne

The room was clean and comfortable. I love the non-carpeted floors, so clean! The only tiny thing was that the toilet tank lid had a crack in it and should be replaced. Not a big deal and I didn't even mention it to the staff assuming that every time the bathroom was cleaned, the crack was seen. The front desk staff was very friendly and helpful. Breakfast had a nice variety of egg dishes and breads and muffins.

Family

4/10

Poor

27 Mar 2026

Jyotsna

Same limited breakfast menu every day. No coffee creamer most mornings. Rooms were cleaned only when you ask them.

Business Family_with_children

10/10

Exceptional

25 Mar 2026

Matthew

The staff was courteous and helpful. The room was very nice and clean. Free breakfast is a great amenity. Overall great stay.

Self

4/10

Poor

22 Mar 2026

Gardner

The facilities are far away from downtown. The breakfast was the most disgusting display of you get what you pay for excrement that I ever seen in my life.

8/10

Excellent

22 Mar 2026

Charity

breakfast is hit or miss, you wake up early to make it to breakfast only to find it empty, no bread, no milk, no juice, NOTHING, you woke up early for nothing, went down at 8:30a so it wasn’t closing time, when asked the staff ‘we are out’ plain and rude … why advertise ‘breakfast included’ when you can’t deliver

Family_with_children

10/10

Exceptional

20 Mar 2026

Julio

Easy check in

4/10

Poor

20 Mar 2026

Daniel

Great

10/10

Exceptional

20 Mar 2026

Lieling

Very clean

Partner

4/10

Poor

19 Mar 2026

miguel

I get that it’s marriotts lower tier but still there’s lots of room for improvement.

Recently remodeled with a very clean room but they missed the mark with their breakfast. Just a few pastries and one or two little yogurts put out. There would be a line of people waiting for stuff and they would put out two yogurts and 3 English muffins then come back and check. Instead of stocking up they made you feel as if you were inconveniencing them by trying to get something to eat. The coffee also wasn’t hot and you only had a pump bottle of coffee-mate available.

The halls reeked of weed bc of the room next door and when I called the front desk they were very dismissive. She said she would have someone spray the hall. That doesn’t solve the problem. There was a security guard but he was not very alert or doing much other than playing on his phone.

There also was no ice or water bottle fillers on property. Not even a water fountain on property. The front desk told me I could go to the other Marriott property next door and use the water pitcher. That’s not the service I expect from a Marriott property no mater what level it is.

Family_with_children

6/10

Pleasant

17 Mar 2026

Daniel

Very good

10/10

Exceptional

17 Mar 2026

Kelsey

N/A

Friends_and_family Family

10/10

Exceptional

17 Mar 2026

Anthony

Clean, spacious rooms. Newly renovated hotel. Great bathroom. Overall quiet and nice area.

Family

10/10

Exceptional

06 Mar 2026

Karina

friendly staff & clean, up to date rooms

10/10

Exceptional

04 Mar 2026

Joann

Great place, great staff, rooms beautiful only complaint is paying for parking I see a lot of places are charging you to park in the lot

Partner

8/10

Excellent

03 Mar 2026

CHARRIE

Frien

6/10

Pleasant

28 Feb 2026

Evan

Nice rooms and a nice hotel but VERY unorganized at check in. Couldn’t find me & then they were arguing about whose fault it was. Tried to charge me for self parking and I didn’t even self park so I had to call down at check out and tell them I didn’t and the lady who answered the phone had a slight attitude. But the hotel was pretty close to everything so.

Friends

6/10

Pleasant

26 Feb 2026

Jennifer

No trash bags in the trash cans. Some sort of alarm going off in the storage room next to us all night. Had to pay for parking. There’s a mysterious charge on my card that the manager won’t get in touch with me about. Other than that, the room was clean and the staff was polite.

Partner

10/10

Exceptional

25 Feb 2026

Rachel

Everyone was nice and considerate. Room was clean and spacious.

Self

10/10

Exceptional

23 Feb 2026

Jared

Great room. Definitely upgraded from last time.

10/10

Exceptional

22 Feb 2026

Leah

The staff was great, everything was clean and we had a great time staying here. Breakfast could’ve been a bit better, they were running out of things easily.

4/10

Poor

21 Feb 2026

Cameron

Charged me extra and the front lady staff didn't know why so mad about that. Couldn't fix it or explain why I did when I already paid before for the room. Not sure if it's becuse they used to not be a Marriott and now are?

Self

2/10

Poor

21 Feb 2026

Marlene

Manager was very disrespectful not great

10/10

Exceptional

17 Feb 2026

fatimah

Nice room, very spacious and loved the comfortably of the bed!

Partner

6/10

Pleasant

17 Feb 2026

Nirmal

The room was spacious and in a good condition, but the common areas, especially the corridors reeked of weed/marijuana. Although I enjoyed my stay inside the room, I will probably not return just due to the smell.

Self

10/10

Exceptional

17 Feb 2026

Sonia

Very comfortable rooms, location was perfect, 20 minutes to the DC museums. Lots of food options close by.

Family_with_children

10/10

Exceptional

16 Feb 2026

Christine

Beautiful hotel, convenient to the main parts of the city. Staff is very friendly and helpful.

10/10

Exceptional

15 Feb 2026

Dov

Friendly staff clean rooms

Family

6/10

Pleasant

14 Feb 2026

Benjamin

The room was nice but the floors were very dirty. Everything else was good though.

Leisure Self

4/10

Poor

09 Feb 2026

Arrecka

There is a $25+ parking fee that is forced on guests that is NOT informed of prior to arrival. They ask if you’re parking there and you have to then pay that fee or find parking elsewhere. Idk if just a DC thing or what but at least add that to the listing or in the price already. That’s absurd

Leisure Partner