Name: Citizenm Washington Dc Noma
Address: 1222 1st Street Ne, Washington, 20002, US

10/10

Exceptional

26 Jul 2026

Solange

It was amazing! Only thing is the toilet situation! You can hear everything and I mean everything. Awesome if it’s just you. A little less awesome for more than 1 person! Amazing nonetheless!

10/10

Exceptional

24 Jul 2026

ozzie

Parking is a bit difficult (non existent from the hotel, you have to find a garage nearby) but the hotel itself was great. A small room, but perfect if you're exploring the city & not going to spend much time in your room. Everything is run through a tablet, but very easy to navigate.

10/10

Exceptional

23 Jul 2026

francisca

I absolutely love almost everything about this hotel. It was spotless, beautifully designed, and the staff was warm and welcoming. The chicken salad was delicious, and the latte art on one of my coffees was a wonderful touch.

From the moment I walked into my room, I was impressed. The television welcomed me by name, which was such a thoughtful and personalized touch. I also loved the in-room iPad that controlled everything from the temperature to the lighting—it made the stay feel modern, seamless, and effortless.

This was my first time staying at this property, and I was in Washington, D.C. for a convention. My daughter has stayed at the Seattle location, so our family is becoming very familiar with this brand. Their hotels are consistently charming, and the art, design, and overall aesthetic are simply beautiful.

My only suggestion—and the one thing that would make the experience perfect—is to have a small coffee maker, like a Keurig, in the room. Having to go downstairs first thing in the morning for coffee was my only real drawback.

Overall, I had a wonderful stay and would gladly return.

10/10

Exceptional

23 Jul 2026

Daniel

Citizen M Noma is very clean and the staff is super friendly. It’s got a very fun vibe and there’s a lot to take in. Conveniently located a block away from The Metro made this super easy to get around. The rooms are very small but have everything you need for a short stay.

10/10

Exceptional

21 Jul 2026

Helena

Love love love this place! Definitely coming back

Self

10/10

Exceptional

20 Jul 2026

Jenifer

Fun place to stay for a quick business trip!

Self

10/10

Exceptional

20 Jul 2026

Christina

I loved how high-tech the room was—everything was controlled through the iPad. The blackout curtains worked almost too well; I nearly overslept because I couldn’t tell what time it was outside. And yes, the rooms are small, just as the website states, so don’t be surprised. A king room can’t accommodate a rollaway or crib.

Self

8/10

Excellent

20 Jul 2026

Ty'asia

9/10 would definitely be coming back, super affordable. Only thing is the beds are pretty hard and uncomfortable but other than that its perfect.

Self

10/10

Exceptional

19 Jul 2026

Enid

It was a great stay, very convenient for public transportation.

Self

10/10

Exceptional

17 Jul 2026

Nathaly

It was great! The perfect size for a short stay!

Partner

8/10

Excellent

16 Jul 2026

Cass

This is a very different kind of stay for me. Sleek, tech, oh so modern. I found the room to be claustrophobic, plastic and white. But that’s the style. If you’re into that, you’ll love it!

Friends_and_family Friends

10/10

Exceptional

15 Jul 2026

Robert

The staff, especially at check-in and check out, we’re extremely sweet and helpful . I enjoyed my interaction with several of the women who assisted me. It went a long way to my enjoyment of the entire property. The property was clean and quiet. I was able to sleep really well. Again , the staff there is top-of-the-line.

Partner

10/10

Exceptional

14 Jul 2026

Walt

Great place good vibes

Partner

10/10

Exceptional

12 Jul 2026

Jasmine

This is my second time staying at CitizenM. It is definitely a great spot for solo travelers!

Self

8/10

Excellent

12 Jul 2026

Catrinna

This place is top notch IF THEY HAD CONVENIENT PARKING and enough room for 2 ppl in the room. I was so tickled by the Tiny room, I thought I was on a cruise ship. Lol but the room is updated decor in the lobby is impeccable. I mean I loved every piece of art and art decor set up. Just beautiful. I will come back but I'll be so prepared next time. Parking was available at another building but 24 hours were very hard to find. Found parking at the Marriott and had to walk back. It was hard to check in like that and walk with your things from few blocks away. Especially for those staying longer than one night. Staff was great though. Busy downtown and convenient grocery and food places around.

Friends_and_family Family

10/10

Exceptional

12 Jul 2026

Luisa Maria Illarreta

Location is good

Family

10/10

Exceptional

12 Jul 2026

Joe-Lahai

Great hotel, comfortable bed, nice view

Self

10/10

Exceptional

11 Jul 2026

Cheyenne

The perfect hotel for a solo traveler! Staff was super helpful and provided me with another room after I reported a buzzing sound in my room. I had no problems with my stay and definitely recommend the hotel for solo travelers or couples. Literally the cutest rooms with very friendly staff in a prime DC location.

Self

10/10

Exceptional

11 Jul 2026

Samantha

Room was tiny and AC wasn’t super powerful but other than that everything was great!

10/10

Exceptional

11 Jul 2026

ShaVonne

I stayed here in a solo trip to a concert and this hotel was everything and more. Definitely great for a first time solo traveling. Staff was great and it smelled really good… the breakfast….. yummy

Self

10/10

Exceptional

11 Jul 2026

Megan

Very clean and unique hotel.

Self

10/10

Exceptional

11 Jul 2026

Jim

Staff is very friendly and accommodating

Self

10/10

Exceptional

10 Jul 2026

Carol

I loved the hotel. It is small but that's fine with me. It is designed more for couples than families. It would have been nice to have plugs on both sides on the bed since we both use c-paps.

10/10

Exceptional

10 Jul 2026

Shaquinta

I had an amazing stay at the CitizenM NoMa hotel! The staff went above and beyond to make me feel welcome from the moment I arrived until the day I checked out. Everyone was friendly, professional, and genuinely cared about making sure I had a great experience.

The hotel was clean, comfortable, and in a great location, but it was the outstanding customer service that truly made my stay memorable. I would absolutely stay here again and highly recommend this hotel to anyone visiting the area. Thank you to the entire team for such exceptional hospitality!

Partner

10/10

Exceptional

10 Jul 2026

Mariely

Excellent location, staff and amenities. The hotel is really clean and modern. Love it!

Partner

10/10

Exceptional

10 Jul 2026

Brianna

This was a last-minute booking due to an issue with Amtrak. To be truthful, I just clicked on the first hotel that came up in my search, saw that it had good ratings, and booked right away. CitizenM did NOT disappoint. Self-check-in/check-out was incredibly easy, and I was able to add a late checkout of 2:00 to my booking for an additional $80, which seems reasonable enough. While I didn't add breakfast, I did see they had a decent selection and other guests seemed to enjoy it. I didn't get a chance to go to the bar, but it was popular, and the staff was friendly! Not only were they clean and tidy, but the ambience and high-tech feel to the rooms made for a nice touch as well. I'm already planning my next stay at their location in Miami and would without a doubt visit the one in D.C again! Great for travelers in their early 20s or for someone who wants something new and different. They also had beautiful mini art galleries throughout the lobby and property, which was a nice touch given the area's plentiful museums. 10/10 would recommend to anyone interested.

Self

10/10

Exceptional

10 Jul 2026

Lucy

Staff excellent, wished tee room was a tad larger, but in the overall experience all good.

Partner

10/10

Exceptional

10 Jul 2026

Melvin

Hand down stay. Great location was in minutes each destination I want to see. And the room was amazing well comfortable and quiet.

Self

10/10

Exceptional

07 Jul 2026

DANIELLE L

I love this place. The only issues is that they only provide one wash cloth even though there is two people on the reservations. No big deal, however upon arriving I just always ask for extra clothes.

10/10

Exceptional

06 Jul 2026

Toni

Great staff, friendly and helpful. Very good food

Friends_and_family Friends

10/10

Exceptional

05 Jul 2026

ROBERT

Great eclectic hotel

Partner

10/10

Exceptional

05 Jul 2026

Lucy

I can only say that our stay was very short, just a weekend for the 4th of July festivities, and I really would have liked to stay longer. The amenities, the food, especially the breakfast, everything was exquisite, and the staff was friendly and professional.

Partner

10/10

Exceptional

04 Jul 2026

Garianne

Great location! The red line is 5 minutes walk away and gives you access to pretty much all the main attractions!

Self

10/10

Exceptional

03 Jul 2026

Sara

The stuff was very kind and helpful - they were responsive for all cases - the food was healthy and the room was well designed. Thank yoi

Self

10/10

Exceptional

03 Jul 2026

Dordy

Really unique stay with loss of artwork, a really yummy breakfast option and one of the best expresso martinis I’ve had to date. I would definitely come back.

Friends

10/10

Exceptional

02 Jul 2026

SUJANTHAN

very nice and clean room. all staff and check and checkout process so easy and comfort.

Business Family_with_children

10/10

Exceptional

01 Jul 2026

Nichelle

I had a great experience at CitizenM Washington DC NoMa. It provided a clean, stylish, and well-organized stay. The room was thoughtfully designed with smart controls; the common spaces are vibrant and comfortable. The location is convenient for getting around the city, and the staff were consistently friendly and helpful. Truly appreciate the late checkout because I had a later flight. A great choice for travelers looking for convenience, quality, and a welcoming atmosphere. Great place to stay for solo traveling. I enjoyed relaxing at the bar, drinks I had were 10/10 and the hotel’s beautiful décor made the entire stay feel warm and inviting.

Self

8/10

Excellent

01 Jul 2026

Michael

The rooms are A LOT smaller than they look on the website, and I missed the part where the bathroom is in the actual bedroom. Despite the location being close to my family, I doubt I'll stay here again.
The staff were all friendly and the lobby vibe is cool, but the room itself was not great.

Partner

10/10

Exceptional

30 Jun 2026

Kristin

Great stay!

Self

10/10

Exceptional

29 Jun 2026

Jamie

We could not have had a better experience at CitizenM NOMA. The staff was exceptionally kind. The vibes were immaculate - very inclusive and welcoming. They also have the most efficient check-in/check-out I have ever experienced - no waiting in line to check in! The area is also perfect- close to everything but not in the middle of everything and in an area that felt safe, fun and inclusive.

Partner

10/10

Exceptional

29 Jun 2026

Gohan

Had a good time at this hotel!

Partner

10/10

Exceptional

28 Jun 2026

Makiya

Easy check in! Great breakfast selection , clean room and wonderful staff.

Partner

2/10

Poor

28 Jun 2026

Donald

Worst stay ever. The ac in my room would not work. I called the front desk and they offered to switch our room which I agreed to. The new room also funny enough does not have a functioning ac. So I once again called the front desk and said that, and they had maintenance come up and “fix it”. On Saturday, after maintenance left, my friend and I went to a festival and when we returned our room was still hot. We had to buy a $40 fan because we couldn’t sleep. I called front desk again and they refunded me for the first night and offered to move us again (which I declined to move because we had a lot of luggage and they don’t have carts to move our stuff. Plus the odds of having working ac in a new room, while the past 2 rooms on 2 different floors didnt is very slim) or he can send maintenance in the morning so I said that maintenance coming in the morning is fine. Sunday morning after maintenance fixes ac, he left the cover of the ac panel hanging (photo attached) We went for day 2 of festival and when we got back IT WAS STILL HOT. I once again go to the front desk and explained how unacceptable this is for maintenance to lie and say they found & fixed the issue. Two separate guests overheard me say this, and approached me saying that their ac also wasn’t working. I then asked the person at the front desk “can you at least refund me for the second night since maintenance failed to fix it?” He said no since he offered a solution (to have maintenance come back or move our room.)

Friends

10/10

Exceptional

27 Jun 2026

Kenneth

Everything was great

Partner

8/10

Excellent

25 Jun 2026

Rozana

I was traveling with my 10 year old son and our flight got cancelled due to the weather. So I had to choose a hotel for that night. The reviews and price seemed appropriate for the last minute situation, so I chose this hotel. We arrived relatively quick on an Uber (it was somewhat late, almost 11pm). The entrance is very nice and chic. I wasn't too keen on how the guys at the check in desk looked at us, almost in a making fun of us type of manner, but they checked me in without trouble, and I was tired and ready for a bed. The hotel has the vibe is for adults, but again, last minute stay for a night. The room is small but well proportioned so it doesn't seem crowded. I loved the restroom idea with the colors you could control with the tablet. The room was clean and all functioned properly.
We paid for the breakfast, which was good. There were really big flies surrounding the food, which made me lost my appetite, but still ate from the food that was covered. They had a small menu but good variety. Way fancier than a continental breakfast but small compared to bigger hotels. The walk to the metro was great in the morning, like a 5-7 minute walk, so that was convenient. The neighborhood seemed cleaned and well maintained. I would definitely come back to this hotel with my spouse next time.

Friends_and_family Family

10/10

Exceptional

25 Jun 2026

Nicole

it’s a very european type hotel and I really enjoyed it. room was a bit small but it was fine for two. the ability to control the room from an ipad was awesome. staff was great, helped us every time. very kind as well. good area not far from a metro or parking

Friends

8/10

Excellent

23 Jun 2026

Ebie

Had some exceptional circumstances, and the staff have very little authority to help guests navigate.

Self

2/10

Poor

22 Jun 2026

Nonoko

I paid for the room in full through Orbitz in advance, and I was charged by the hotel directly for the stay. I cannot get a hold of anyone who works at the hotel to ask about these charges as they are mostly \"autonomous\" meaning there are no traditional registration person as they use devices to check in and check out. Other than that the room and the amenities were fine, but I am still unable to resolve this issue after 2 weeks.

Business

10/10

Exceptional

21 Jun 2026

Michael

Room very clean and modern. Staff were great!

Friends_and_family Friends

10/10

Exceptional

20 Jun 2026

Comfort

Great stay, clean room, exceptional staff

Self

10/10

Exceptional

20 Jun 2026

Leyla

It’s one of my favorite hotels in DC. Breakfast is really good and cheap. The rooms are pretty efficiently organized despite the small size.

Self

10/10

Exceptional

18 Jun 2026

Marlex

Beautiful place! Breakfast was so good—- like lox for breakfast?!? COUNT ME IN!!! This place is so unique and it was such a great vibe.

10/10

Exceptional

18 Jun 2026

James

Employees very friendly and hotel is spotless, very happy with the stay

Friends_and_family Family

6/10

Pleasant

18 Jun 2026

Michelle

I love the bright and quirky decor! But not a fan of the self check in and check out process.

10/10

Exceptional

17 Jun 2026

Jesmarnick

I’ll always love it here! Been here 4x and I’m coming back each time i visit Dc.

Self

10/10

Exceptional

17 Jun 2026

Matthew

Excellent

Self

10/10

Exceptional

17 Jun 2026

Matthew

Great location and friendly staff . Love the room location and the relaxed vibe.

10/10

Exceptional

15 Jun 2026

Lorenzo

Nice place

Friends

8/10

Excellent

06 Jun 2026

Ana

Eve

4/10

Poor

06 Jun 2026

Alexandru

The overall experience was good: friendliness and helpfulness of staff was very good, the atmosphere was pleasant, the bar services attentive and on time.

The reason for not rewarding a better level to the hotel was a major inconvenience we faced at arrival. Despite the reservation for an ADA room, we were told while checking in that no ADA room was available. I spent time to speak to more than one person in the evening of our arrival to make sure the second day we will have what we reserved and prepaid for. In the morning of the following day I was the one to follow-up to see if the room was ready. No red flag raised the night before, no coordination and no preoccupation from the staff to inform me about how the hotel fixed their mistake.

Family

10/10

Exceptional

05 Jun 2026

Erica

Very small but great for couples!

Partner

10/10

Exceptional

04 Jun 2026

Arturo

First solo trip I took to DC and the stay was great. Staff were there to help with checking in and security was present at the entrance. Room was very clean and cleaning service was excellent. Some say the room was small, but for one person it was more than enough. Definitely recommend it to solo travelers, will be coming back in the future!

Self

10/10

Exceptional

03 Jun 2026

Megan

Very enjoyable experience.

Friends

8/10

Excellent

03 Jun 2026

Michael

!

Partner

2/10

Poor

03 Jun 2026

Omar

No iron and ironing board in the rooms is wild.

Self

10/10

Exceptional

01 Jun 2026

jerry

。

Self

10/10

Exceptional

01 Jun 2026

Shaniqua

The staff at this property were absolutely amazing and the highlight of my stay. This was my first time staying at a citizenM hotel and I would return to this location mainly because of the staff. Each of them were so welcoming, friendly, and helpful. I left feeling like I was departing from new friends.

Self

8/10

Excellent

31 May 2026

Sean

Nice hotel iron could have been better

Partner

10/10

Exceptional

31 May 2026

Shirlene

This hotel exceeded my expectations. I will be staying again soon!

Partner

6/10

Pleasant

29 May 2026

Timothy

The room was way too small. I fought the claustrophobia. The bed was not comfortable. The mattress was hard and I nearly slid off the bed!

The bathroom is nice. The room was very clean. No hand towels! I had to ask at the front desk.
There is no complimentary morning. coffee or coffee maker in the room.
No refrigerator in the room. It took me two days to figure out how to have ice and soda in the room for overnight. (You have to purchase soda and ask for an ice tub at the bar service area.)

Self

10/10

Exceptional

27 May 2026

Detavius

The rooms were a perfect size for a weekend trip. Would definitely stay again

Partner

8/10

Excellent

26 May 2026

Nancy

Nice clean hotel, easy checkin, comfy bed, shower didn’t have a lot of water pressure though, TV is quirky and won’t cast /mirror to all streaming apps so limited to what u can watch, and a constant squealing/high pitched noise ran all nite in my room. Went to ask front desk and they said they’ve had others complain too but offered no solutions. Was helpful to have a grocery store right across the street though.

Self

10/10

Exceptional

26 May 2026

Russell

Every staff member I encountered during my stay was very nice and eager to help. During the self check-in, late night at the bar, and even coming and leaving the property, I was greeted each time. Highly recommend.

Self

6/10

Pleasant

26 May 2026

julie

people should be aware that the rooms are so tiny, the bed is the width of the whole room. For one person, an overnight is fine but for two it is way too small.

6/10

Pleasant

24 May 2026

Hooman

The property has many technology and their light fixtures is interesting.
The problem is the room set up. It is a tiny space. The need is surrounded by wall in the sides and the person next to window can not get off the bed without crawling on top of the second person. It is probably ok for a single traveler. This is definitely not for a two person. The pictures are misleading and does not show the reality of the room and the staff was not helpful when on the second day I attempted to cancel the room and find an alternative. They said there will be no refund.

Family

10/10

Exceptional

21 May 2026

Leigh

.

10/10

Exceptional

18 May 2026

Shuzhen

Room is small but clean and quiet. Check in and check out are smoothly.

4/10

Poor

17 May 2026

Christopher

If you have stayed at a Citizen M hotel in the past, none of this should surprise you. If you have not, please keep reading. This is basically a bedroom only hotel. The rooms are small. The shower/toilet room is the size of a cruise ship toilet room. The rainfall shower head had mediocre water pressure. Hand-held shower head had to be held together or else the water did not flow into the head. Hot water temperature in the shower was at a set temp of 100 degrees. I gave up on using conditioner on my hair after the second day due to the pressure temperature. There were no paper cups to use for a drink of water or to brush your teeth. Ice is only available at the bar, not on the floors of the hotel. The lobby doesn't provide free coffee or even water. Which made not having cups in the room even worse. My biggest pet peeve in a hotel is to only provide 2 bath towels per room. Most female guests use 2 towels (one for hair, one for body), while many male guests also use 2. You guessed it, this room had only 2 bath towels and 2 hand towels. When we got back to our room after a long day, we noticed the hand towels had not been replaced. I asked at the lobby, I was told they had run out due to \"the hotel being too full\". He did say he could give me 2 wash cloths. I said great, as there were none in our room upon arrival. He told me, \"Oh we don't provide washcloths in the rooms\". Grocery store and CVS are close, but both had armed security guards at the entrances.

Partner

8/10

Excellent

17 May 2026

Veronica Xochitl

This is the 2nd time I've stayed at CitizenM DC Noma due to its location that is near Congress/Union Station, and because it's a nice hotel. I've traveled solo both times I've stayed here and the size of the rooms are fitting for one person due to how compact they are but big enough to have a comfortable stay and with the amenities it has.The area around the hotel is safe and not far from restaurants and shopping.

Self

8/10

Excellent

15 May 2026

dina

Staff was super friendly and helpful. But the room is tiny!! For the amount spent, even for DC, this was a tiny room. The bikes in the gym had broken seat levers.

Self

2/10

Poor

15 May 2026

Jackie

The room was a joke! It was too small for two people. I could touch both walls without fully extending my arms. The bed was hard and I had to climb over my husband to get in and out of it. The shower was small and there were no washcloths offered. Don’t waste money on the breakfast as it was very limited and the coffee was terrible coffee. Staff was ok but sometimes difficult to find. It was clean and nicely decorated however the seating was uncomfortable. I would have rather paid twice as much for an actual room and not this closet. The IPad to control the blinds, TV and lights was the only thing I liked.

Partner

10/10

Exceptional

15 May 2026

Maria

Clean and convenient

10/10

Exceptional

13 May 2026

Michael

This is a New'ish hotel in a New'ish neighborhood: NoMa. Street vibe is young. I was in town for business and it was very convenient for my work. Red Line Metro station about 200 metres away makes it easy to get downtown and DuPont Circle. Capitol Hill is 15 minute walk. There is a bar & restaurant on site but Starbucks is very close and a Harris Teeter if you have to stay in and need to pick up something to eat plus sandwich shops etc.
Place was a bit over-designed for my taste but then I'm older than most of the people who stay there and maybe they know how to make the iPad through which you access the entertainment system work. I couldn't figure it out.

Self

10/10

Exceptional

12 May 2026

Sion

Great location, great staff great amenities the smart features of the room were a plus.

10/10

Exceptional

11 May 2026

Thomas

The hotel has a very nice lobby area made for relaxing.

Self

10/10

Exceptional

10 May 2026

Ashle

I will stay here again

Self

10/10

Exceptional

10 May 2026

Victoria

Very nice hotel! Loved the room and how comfy the bed was. Breakfast was a little expensive and lackluster but It was a buffet which is nice.

Self

10/10

Exceptional

09 May 2026

Alexii

I love staying at CitizenM. The lobby area is intriguing and beautiful, the rooms are modern and fun, and the staff is super friendly. The price was reasonable. Overall, it was a great experience!

Family

10/10

Exceptional

06 May 2026

Shamyia

Stay went well! Breakfast was my favorite!

Self

10/10

Exceptional

04 May 2026

Reyna

Everything was fantastic. I thoroughly enjoyed my visit to this hotel. The only concern I had was that I had an emergency and couldn’t check out because I was in a hurry. I called the staff, but no one answered. Eventually, someone did answer, but they hung up on me without knowing that I had an emergency. They didn’t seem to be aware of the situation and didn’t take any action to help me.

Partner

10/10

Exceptional

04 May 2026

Sarah

Staff was very friendly and helpful! Rooms were clean and the technology was very cool!

Partner

10/10

Exceptional

04 May 2026

Osama

I liked everything in the room but my only problem the tv was not working I wished it was working

Self

10/10

Exceptional

04 May 2026

Kelcie

Great time!

2/10

Poor

03 May 2026

LATICIA

Staff were very polite and helpful. room was clean

Self

8/10

Excellent

03 May 2026

David

The hotel stay was great, the area around hotel was safe for the most part. Metro was close by. Over all I would definitely sray again .

10/10

Exceptional

01 May 2026

Dave

Location is fantastic

2/10

Poor

01 May 2026

James

While I did find the staff friendly and helpful, this hotel is a horrible mess. This is supposed to be a Marriott hotel, I was SHOCKED at the size of the rooms aside from the fact they did not even provide washclothes?? Their was many other items too report, but I'm not going to waste any more of my time. Stay away....

Partner

6/10

Pleasant

29 Apr 2026

Traci

The stay was okay ....It was a lot of young adults or teenagers. It gave me a Hostel Vibe ..I never stayed in Noma area . I would probably go to the other one in the city

8/10

Excellent

27 Apr 2026

Carl

Hi there loved our weekend stay here. We just wished we had wash cloths, microwave and an iron. But overall the hotel was super and minimalistically modern :) staff was super helpful too thanks I would recommend and stay here again! I also loved the location of the hotel very convenient

Friends

10/10

Exceptional

26 Apr 2026

Rawldon

Everything was clean. Staff was very helpful. Gave me everything I needed made made my stay very convenient

Self