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Citizenm Washington Dc Capitol

Washington D.C. - DC · United States

550 School St SwView location

9.0/10Excellent3,416 Reviews
Cleanliness9.6/109.6
Service9.2/109.2
Comfort9.0/109.0
Condition9.4/109.4
Amenities8.8/108.8
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Citizenm Washington Dc Capitol

'Enjoy a stay at citizenM Washington DC Capitol, conveniently located near the Museum of the Bible and the National Air and Space Museum. This modern hotel offers 252 guestrooms equipped with refrigerators, iPads, and pillowtop beds with premium bedding.

Entertainment is provided by 43-inch LED TVs, and complimentary Wi-Fi is available throughout. Private bathrooms include rainfall showerheads and complimentary toiletries. Guests can take advantage of the fitness center and communal living room. Dining options include two restaurants, one of which, canteenM, is open 24/7.

A buffet breakfast is available daily (for a fee). The hotel also features a 24-hour business center and offers express check-in and check-out services. Seven meeting rooms are available for events. '

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With a stay at citizenM Washington DC Capitol, you'll be centrally located in Washington, within a 10-minute walk of National Air and Space Museum and National Mall. This hotel is 1.1 mi (1.7 km) from Washington Monument and 1.1 mi (1.8 km) from Capital One Arena.

Make yourself at home in one of the 252 guestrooms featuring refrigerators and iPads. Your pillowtop bed comes with premium bedding. 43-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.

Featured amenities include a computer station, express check-in, and express check-out. This hotel has 7 meeting rooms available for events.

Popular amenities

Free WiFi
Dining services
Concierge
Gym
Entertainment
Non-smoking
Business facilities
Accessible facilities

Check-in and check-out

Check-in from 2:00 PM
Check-in until midnight
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available Noise-free rooms not guaranteed Events/parties not allowed Guests will receive an email with special check-in instructions LGBTQIA+ friendly Guest will receive an email before arrival 24 hours Professional property host/manager Property does not offer onsite COVID-19 testing Property does not require health documentation at check-in BREEAM Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available Cashless transactions are available
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Only registered guests are allowed in the guestrooms.
    • A car is not required for transportation to and from this property.
    • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
    • Contactless check-in and contactless check-out are available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions. Front desk staff will greet guests on arrival at the property. Guests are recommended to download the property's Marriott Bonvoy mobile app before check-in. Information provided by the property may be translated using automated translation tools. This property requires guests to present a valid ID at check-in. This property accepts the following: Passport, driver's license, active duty military ID, Department of Defense (DOD) ID, and Global Entry. EBT cards are not accepted as a form of ID.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and debit cards; cash is not accepted
    • Cashless transactions are available
    • Onsite parties or group events are strictly prohibited
    • Long-term renters welcome
    • Noise-free guestrooms cannot be guaranteed
    • Safety features at this property include a fire extinguisher and a smoke detector
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately USD 23.50 per person
    • Late check-out fee: USD 69 (subject to availability)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

Museum of the Bible 0.3 km / 0.2 mi
National Air and Space Museum 0.5 km / 0.3 mi
Smithsonian National Postal Museum 0.5 km / 0.3 mi
National Mall 0.6 km / 0.4 mi
L'Enfant Plaza 0.6 km / 0.4 mi
International Spy Museum 0.7 km / 0.4 mi
National Museum of African Art 0.9 km / 0.5 mi
The Anthem 0.9 km / 0.6 mi
National Archives 1.2 km / 0.7 mi
National Museum of Natural History 1.2 km / 0.8 mi
National Gallery of Art 1.2 km / 0.8 mi
Library of Congress 1.5 km / 0.9 mi
United States Capitol 1.5 km / 0.9 mi
National Museum of American History 1.6 km / 1 mi
Tidal Basin 1.6 km / 1 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 252
  • hotel
  • Wheelchair-accessible
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Lift access
  • Newspapers
  • Bar
  • Restaurant
  • Meeting room: 7
Show 4 more facilities & services
  • TV lounge
  • Breakfast
  • Non-smoking establishment
  • Fitness
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    Citizenm Washington Dc Capitol

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Citizenm Washington Dc Capitol

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin Accessible KING SIZE BEDDouble or Twin • Accessible KING SIZE BEDDBT.H6-KG

    Photos are not available for this room type.

    Citizenm Washington Dc Capitol

    Double or Twin Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-1

    Photos are not available for this room type.

    Citizenm Washington Dc Capitol

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room CLASSIC WITH VIEWSRoom • CLASSIC WITH VIEWSROO.AS-WV

    Photos are not available for this room type.

    Citizenm Washington Dc Capitol

    Room CLASSIC WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    CLASSIC WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.AS-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARD • 1 Bedroom • 27 m²SGL.ST

    Photos are not available for this room type.

    Citizenm Washington Dc Capitol

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Non-smoking room
    Room size
    27 m²
    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Bed setup
    Single bed 80-130 width
    Bedrooms
    1
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room AccessibleRoom • AccessibleROO.H6

    Photos are not available for this room type.

    Citizenm Washington Dc Capitol

    Room Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 10 m²DBL.ST

    Photos are not available for this room type.

    Citizenm Washington Dc Capitol

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Non-smoking room
    Room size
    10 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room LAKE VIEWRoom • LAKE VIEWROO.LK

    Photos are not available for this room type.

    Citizenm Washington Dc Capitol

    Room LAKE VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    LAKE VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.LK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BEDDBL.H6-KG

    Photos are not available for this room type.

    Citizenm Washington Dc Capitol

    DOUBLE Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 14 m²DBL.KG
    DOUBLE KING SIZE BEDPhoto unavailable11 photos

    Citizenm Washington Dc Capitol

    DOUBLE KING SIZE BED

    Room photos

    11 photos

    Room overview

    Non-smoking room
    Room size
    14 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIORRoom • SUPERIORROO.SU

    Photos are not available for this room type.

    Citizenm Washington Dc Capitol

    Room SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin KING SIZE BEDDouble or Twin • KING SIZE BEDDBT.KG

    Photos are not available for this room type.

    Citizenm Washington Dc Capitol

    Double or Twin KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Citizenm Washington Dc Capitol

9.0
Excellent
3,416 Reviews
Cleanliness
9.6 /10
Service
9.2 /10
Comfort
9.0 /10
Condition
9.4 /10
Amenities
8.8 /10
100 reviews shown
10/10
Exceptional
05 Aug 2026
William
A very unique experience. Rooms are very small, but don’t let that discourage you. Very modern and comfortable. Will stay there again next time we are in DC.
8/10
Excellent
04 Aug 2026
Glen
The room was very modern. We liked it. Our space age tv setup didn't work but staff did offer to move us to another room. We weren't in the room very much so we declined. All of the staff we interacted with were very helpful and polite.
8/10
Excellent
04 Aug 2026
Kevin
B
10/10
Exceptional
04 Aug 2026
Allen
Great place for a solo traveller! The room was perfect with a view of the Capitol. The location was perfect if you are a 'walker' as I checked out all of the beautiful memorials, the museums, and when I needed to get a bit farther like Arlington Cemetary, I used the Metro which was close by. Dining close by included the riverfront which had great bars and great food! I DEFINITELY would choose Citizens again in the future!
10/10
Exceptional
03 Aug 2026
Savannah L
The perfect location if you’re hitting the museums and main sightseeing spots with a 3 minute walk to the Metro. Very clean and quiet hotel. The rooms were perfect for a few nights stay. I was alone so it was perfect, but I would book two rooms unless you are a couple. I will definitely be staying again on my next trip.
10/10
Exceptional
03 Aug 2026
Aaron
I really enjoyed it! I will definitely be staying at this property again!
6/10
Pleasant
03 Aug 2026
Bobby
Breakfast didn’t have enough variety….
10/10
Exceptional
03 Aug 2026
Laura
The staff were all so friendly. What a cute fun spot. I woukd definitely stay again!
10/10
Exceptional
03 Aug 2026
Brittany
Very clean and modern hotel with a unique design throughout. The place really stood out to us and we will be planning another visit there. The staff was very friendly and helpful from the front desk to the restaurant and cleaners.
10/10
Exceptional
02 Aug 2026
Alexander
Great
10/10
Exceptional
02 Aug 2026
Julia
Terrific place!
8/10
Excellent
02 Aug 2026
Estrella
.
10/10
Exceptional
02 Aug 2026
Brian
Absolutely wonderful experience! From the moment we walked through the front door, we were greeted with a warm welcome by the young lady assisting with check-in. She was friendly, professional, and made us feel right at home.

The self-check-in process was incredibly fast and easy—it took about two minutes to get our room keys. Once we got to our room, we were completely amazed. The room was modern, thoughtfully designed, and packed with features that made our stay comfortable and enjoyable.

The highlight of our stay was the bed. We honestly slept better than we have at any hotel we’ve ever stayed in. It was the best night’s sleep we’ve had while traveling, and that alone would make us want to come back.

Overall, this was an outstanding experience from start to finish. We highly recommend citizenM.
10/10
Exceptional
02 Aug 2026
Debra
Rooms are small - great for solo traveler - but sink area and lighting is a little challenging when getting ready. Everything (lights, tv, blinds) runs via iPad - mine quit working on the last day. That being said, this will still be my go to hotel when I travel again! Restaurant options in the hotel was welcomed after long days - staff all very friendly
8/10
Excellent
02 Aug 2026
Nicole
Great location. No parking, but we found parking in front of the hotel that was free without restrictions. The rooms are tiny - which is the citizen brand. We somehow missed it. The bed is perched against the window and walls, no way to walk around it. With two people, one has to crawl over the other to get out. That said, the price for DC and the location is moderate. Staff was super helpful and friendly. Breakfast for $25 was delicious. We would stay again for 1 night.
2/10
Poor
02 Aug 2026
Jerry
Room too small
6/10
Pleasant
01 Aug 2026
Christopher Wayne
Although not what I am used to it was clean and comfortable. Did not care for the lack of storage space for suitcases with clothing. When booking I asked for breakfast to be included in price but had to pay 330 dollars for breakfast for 2.
6/10
Pleasant
01 Aug 2026
Jennie
Our room was SMALL. Tiny in fact. We knew this going in. But this room was so small we could barely turn around in it. We had to rearrange to even put down our suitcases. The Air Conditioner never cooled below 73 degrees. When I tried to lower it, the iPad kept refreshing. I called the front desk to inform them and he asked if we wanted to change rooms, or did we want a fan.
Additionally, we were given TWO towels for two people for a 4 night stay when we checked in. When we asked for more towels we were given only two. Someone came to give us more washcloths and tried to enter our room despite the do not disturb sign on our door.
Because of how tiny the room was there was ZERO bathroom privacy PLUS the door that was there would not close.
We could see that there had previously been some sort of room divider that was no longer there. The hooks were still across the ceiling.
The best part of this hotel was the rooftop bar. Great, friendly service, delicious food, an amazing view and probably the only thing we actually enjoyed about our stay.
Being in such close quarters-even with my husband who I adore-was just TOO SMALL. This room wasn’t a retreat at the end of a fun, busy day of sightseeing-it was WORK to get settled in for the night.
There was no “canteen” to speak of. Only outrageously high priced prestige items. Hard to have a room snack.
We won’t be back to Citizen M. We’ve learned from this mistake.
4/10
Poor
01 Aug 2026
weiqiang
It appears that a faucet in either the adjacent room or the room above has not been fully turned off. Every night, I am disturbed by the sound of water flowing through the drainage pipes, making it difficult to sleep. This may be due to the room's compact design, with the sleeping area located too close to the plumbing system.
10/10
Exceptional
31 Jul 2026
Corey
After a work trip to Washington, DC I took some PTO days to see some of the sights. This hotel was absolutely perfect for sightseeing. Just a five minute walk to the Smithsonian Air & Space museum, and a walkable distance from the International Spy Museum as well. The hotel was very clean, the staff were very friendly, and the rooms very modern. Perfect for solo or couples needing a cozy place to stay after DC adventures. The full room automation with lights (brightness and colors), AC, TV, and curtains on an iPad was pretty cool. Food at the downstairs bar was a decent price for the quality and quantity. The couple of times I went to the roof for pictures of the US Capital building the sushi restaurant was packed! I usually don’t sleep very well when traveling and I was very pleasantly surprised how comfortable the bed and pillows were and how well I slept. If I were to travel back to DC and have the opportunity to take some time off I would absolutely stay here again.
6/10
Pleasant
30 Jul 2026
Carlos
The tv wasn’t usable at all
10/10
Exceptional
30 Jul 2026
David
The rooms are small and bright but very efficient. everything looks modern and clean
10/10
Exceptional
29 Jul 2026
Jennifer Ann
I cant say enough good things about our stay. Check in is done virtually but someone is there to help, it was not difficult at all. The tablet to controsl your room was super easy to use. Breakfast every morning was wonderful and the food at the bar was good as well. Room is on the small side that didn't bother us at all we liked it. View from the roof top bar is nice, and the location is awesome its so close to everything. We road the metro alot , metro station was very close and we always felt safe in the area even late at night. The costumer service is exceptional. If we ever go back to DC area or anywhere there is a citizen M we will definitely stay.
8/10
Excellent
29 Jul 2026
Felicia
The staff was amazing. This hotel is great and safe for solo travelers. Very modern. The only reason that I didn't rate it 5 stars is because the food was not very good at The Canteen, good drinks though.
10/10
Exceptional
29 Jul 2026
Katherine
Wonderful hotel for my daughter and me! Would absolutely book again. It was close to almost everything and if it hadn’t been so hot, we could have walked nearly everywhere. Staff was fabulous!!
10/10
Exceptional
27 Jul 2026
Patricia
Even though the rooms are small, they are comfortable and clean. The staff was very friendly and helpful. The hotel is walking distance to the museum of the bible and many other places. It's just a block from the metro station, which makes it very convenient, especially in hot weather. My room was ready before check-in time, which was great! Will stay here again if I'm back to DC.
10/10
Exceptional
26 Jul 2026
Kristina
Staff was so friendly!
10/10
Exceptional
26 Jul 2026
Torie
Very easy to get around - close to many things in the city and the metro. Onsite restaurants are great! Staff was very friendly.love the blackout curtains in the room!
6/10
Pleasant
26 Jul 2026
Mark
Very small room. Everything is controlled by a single tablet; temp., tv, window shades. Futuristic. Comfortable bed.
10/10
Exceptional
26 Jul 2026
Virginia
Small but comfortable and attractive room. Good breakfast
6/10
Pleasant
24 Jul 2026
Randolph Parker
We didn't like the room automation. You need to use the tablet to control the lights, TV, and blinds, but it's locked to the nightstand, making it difficult to use.
8/10
Excellent
23 Jul 2026
Jessica
I enjoyed my stay at this fun, modern hotel. The location was great as it was walking distance to many museums and historic sights. I was able to check in early which was very helpful but I was placed in a handicap room so I wasn’t able to enjoy the colored lights feature in the room. Other than that I really enjoyed my stay and would definitely stay again
6/10
Pleasant
23 Jul 2026
Cynthia
These are micro rooms and are very small. The room was clean, the bed and pillows were very comfortable. The bathroom area was tricky to navigate because it was so small, and there’s no privacy if you’re sharing a room. The bathroom continuously had a terrible odor. Overall it was just way too small for us, but definitely clean.
4/10
Poor
23 Jul 2026
JENNIFER
I chose this hotel for proximity to the MOB. It had no onsite parking. We paid $50 a night for parking garage next door. Tiny room. Like cruise ship small. I had to crawl over my husbands feet to get in bed at night. No coffee in room. Had to pay downstairs and at 8am they were out with a 25 minutes delay. Would not recommend
10/10
Exceptional
23 Jul 2026
Jonathan
The hotel was amazing the staff was so helpful in every way they could the room was always turned down and cleaned and the futuristic feel of the hotel really was lovely recommend anyone to stay for there next vacation or bussiness trip.
10/10
Exceptional
22 Jul 2026
richard
Great new approach to hostelry / the living room approach to dining was awesome
10/10
Exceptional
22 Jul 2026
Michael
Everything and everyone was great
6/10
Pleasant
22 Jul 2026
Osie
Modern & stylish, Close to museums, convenient tech in rooms


Greeted by the smell of WEED at the front door multiple times because people are standing near entrance smoking

Found multiple stains on sheets & pillows

Rooms are the same size as the ones on a Royal Caribbean cruise ship
10/10
Exceptional
21 Jul 2026
Rosa Jimenez
This place is designed for people who just need a place to sleep. Smaller rooms. The rooms are as wide as a the length of the bed. My only issue with it is the toilet shares spaced with the shower. And its only slightly larger than an RV shower and toilet. Its also just frosted glass. So it could get embarrassing if you had taco bell for lunch. Also there is no lock on these glass doors and they did not close all the way. Thats it, thats the only bad things about this place. But everything else is awesome, highly recommend for single travelers and couples who dont plan on staying in the room other than to sleep.
Partner
10/10
Exceptional
21 Jul 2026
Andrew
Had a great stay and enjoyed everything about the hotel
Partner
10/10
Exceptional
21 Jul 2026
Thomas
I enjoyed every facet of my stay. Stellar facilities, staff even better than stellar.
Self
10/10
Exceptional
21 Jul 2026
Jiaxing
Good place
10/10
Exceptional
19 Jul 2026
Graham
This hotel was in a great location and I found the entire experience great. Staff are excellent here.
Self
10/10
Exceptional
19 Jul 2026
Thomas
Loved the place
8/10
Excellent
19 Jul 2026
Keisha
The room was very clean, the hotel is quiet, the staff especially the gentleman at checking was very polite and helpful. Breakfast is good. The room is a bit tiny but very clean.
Self
10/10
Exceptional
18 Jul 2026
Ruth
Beautiful facility. Love the decor and ambiance. Courteous staff. Highly recommend this hotel.
Friends
2/10
Poor
18 Jul 2026
John
The woman at reception was unfriendly unhelpful and unprofessional and downlight rude. If you're unfamiliar with this type of Hotel it's easy to be very confused even upon check-in. It actually seems more like a glorified hostile than a hotel. The rooms were the size of a large closet! While they were clean they were very uncomfortable. We had a king size bed that was butting up against the wall on three sides. After spending about 10 minutes in the room, my wife and I decided that there was no way we could stay there and be comfortable. We left and went to another hotel. However Citizen M refused to give us a refund even though we bought travel insurance. I would warn anyone to stay away from this hotel unless you are prepared to stay and what is essentially like a very small dorm room
Friends_and_family Family
10/10
Exceptional
18 Jul 2026
George
Great stay
10/10
Exceptional
17 Jul 2026
Kelly
My husband and I enjoyed the stay, the staff was very friendly and helpful with questions. We do wish the canteen bar downstairs had a few more snack options.
10/10
Exceptional
17 Jul 2026
Robert
Yup
Self
10/10
Exceptional
16 Jul 2026
Roderick
Great staff
10/10
Exceptional
16 Jul 2026
Mathew
This is the first time I’ve put a review on a place and actually meant them.. this is by the far one of the most intimate! Beautiful! Sexy! Hotels I’ve been too. Will highly recommend it to a friend. Really clean. Really nice and just really amazing. Thank you for an amazing stay🙏
Partner
8/10
Excellent
15 Jul 2026
Dennis
Fun place with tiny rooms and a good sushi restaurant on the rooftop. Very European and eclectic in design.
Self
6/10
Pleasant
15 Jul 2026
Brett
Before arriving we did not realize how SMALL the rooms were. The pictures do not show this well, and the descriptions we read also did not make us aware of this. My husband and I both use a cpap machine and it was difficult to be in that bed and plug them both in, we had to order an extension cord and have it delivered. We stayed only 2 of our reserved 8 nights before moving to a standard sized room in another hotel.
Family
10/10
Exceptional
15 Jul 2026
Derik
Perfect for single travelers! Very modern, clean and quiet!
Self
10/10
Exceptional
15 Jul 2026
Aliyah
we used this room as a place to stay overnight for a concert that was at the anthem that day and overeall, it's a really nice space for the price you have to pay. I do believe that if you aren't close with the person you're staying in a room with, than maybe get seperate rooms because the room is a teensy tiny bit small and kind of 'intimate' i would say? It wasn't a problem for our stay and we loved it, plus the area wasn't a bad area to be in, it's just a little notice if you're staying with maybe your mother or like sibling and don't want to share the same place super closely togeather.
Friends
10/10
Exceptional
14 Jul 2026
shaina
The hotel was clean
10/10
Exceptional
13 Jul 2026
Heather
So clean! Beds, pillow, blankets all super comfy- thank you for an amazing stay! 💜
Self
10/10
Exceptional
13 Jul 2026
Thomas
Friendly staff .clean functional room ,close to the mall.
10/10
Exceptional
13 Jul 2026
Michaela
Comfortable room, clean, great location.
Partner
6/10
Pleasant
13 Jul 2026
Lamire
I love this hotel, and decided to book it again because I had a wonderful experience the first time but when I got there at 10:20-10:30am the lady was really rude kind of treated me like I was a criminal almost based off my appearance coming off a 4 train ride, when I finally got to check in the lady didn’t ask none of the caucasian customers for ID coming in and held my ID for at least 5 minutes looking at it hard, when she gave it back to me more customers coming in to check in that wasn’t caucasian had there ID check for less then a second and got there right back. As I went to check in my room the iPad wasn’t charged I couldn’t enjoyed my full room experience because the ID controls the room, I was there a for 3 days and that iPad wasn’t charged on the charger the whole time and wasn’t charging, I told the maintenance/housekeeper about it and left her $20 dollars as a thank you and had my wife translate in Spanish to her and still didn’t care or did nothing about it, so on my second day I told a new staff member which was a guy and he told me give it some time it will charge if not he will give me a new one I went back that night nobody was in the check in lobby but security, and even he was rude, telling me to use my head and common sense why would anyone be in the lobby at 11pm-12am I said ok thank you went back to my hot room and went straight to sleep, honestly I deserve some type of compensation or something regarding this matter
Partner
6/10
Pleasant
12 Jul 2026
Jennifer
Room was unique. Small, cruise ship size and smaller. Bed set that the 2nd person had to climb over their roommate to get to their side. You can use toilet and shower at same time. Narrow space to walk through room. I will say when traveling you only need a place to sleep and this works for this purpose. I asked for fresh towels in morning and the room to be freshened up and trash removed, but this was not done and we didn't have privacy tag on door. We needed new towels and trash removed. I was impressed with the check in staff and manager. Very pleasant and helpful with my reservation issue. Thank you. I was also impressed with the computerization of the entire room. This included tv, lights shades, and music. The iPad convenience was GREAT and fun to play with. Only problem was the sleep timer setup didn't work. No timer to turn off TV. It didn't work. Because of the cleanliness & service issues it didn't match the cost of the room. I would not ever go back. P.S. Expedia you were wonderful to set up this last minute emergency need.
10/10
Exceptional
12 Jul 2026
Allan a
Staff was very helpful and always cheery
Partner
10/10
Exceptional
12 Jul 2026
Aster
The room was great. Perfect for our one night stay. Close to everything we needed to walk to. Friendly staff. I will definitely come back.
10/10
Exceptional
12 Jul 2026
Michelle
The design and decor satisfies like none other! Location was perfect for us as well!
Partner
8/10
Excellent
11 Jul 2026
Frank
Rooms are micro but provides everything you need. If you plan on not leaving the room this hotel is not for you. Staff intereaction is minimal. Trying to get someone on the phone either before, during, and after we booked proved impossible.

Prepare to check yourself in and out via one of several kiosks by the front entrance.

Breakfast, lunch and drinks is ok and pretty much the only game in town within reasonable walking distance. The rooftop restaurant, Sushi by Bao is pretty much 100% sushi other than a handheld waygu dish @ $54 for the same amount of ground beef found in a White Castle slider. The waiter talked me out of thier Surf N Turf claiming it has even less meat topped with some sea urchin... not lobster.

The hotel is located within walking distance of most attractions. Just make sure you can handle the heat and humidity. Walking in DC is a young person's game... not for old farts like my wife and I.

We would not book again only because it wasn't our style, but could very well be yours.
Partner
8/10
Excellent
11 Jul 2026
James
Overall nice clean place with comfortable bed that was close to Washington Mall. Bed was little low to floor. Fridge/ cooler in drawer was questionable but did it's job. Shower curtain was not low to floor and allowed excess water to escape the uniquely designed bathroom.
Partner
10/10
Exceptional
10 Jul 2026
Natalie
Loved the tech controlled rm!
Family
10/10
Exceptional
10 Jul 2026
Daniel
The hotel location was fantastic and room was surprisingly comfortable for how small it was.

The food available at the bar was great and the coffee was fantastic. My fiance is Italian and said the Americano was the best she's had in the U.S.A.
Partner
10/10
Exceptional
09 Jul 2026
Shannon
Very nice and helpful and patient staff. Repeated visitor and looking forward to returning. Great location.
Business
8/10
Excellent
09 Jul 2026
Ruth
The Hotel was greatly understaffed. Food and drink lines for breakfast or before dinner drinks took at least 10 minutes in line. They offered drip coffee but it was always out so had to buy the more expensive coffee. Reserved a room that had room on each side of the bed. Instead got a bed that we had to crawl over each other to use the bathroom. I will say the staff was very friendly and polite under the circumstances. Will stay again but be diligent in room choice. And not holiday weekend.
Partner
4/10
Poor
09 Jul 2026
Mark
Self check in and self check out, rooms are very small, the tv we couldn’t get the CC off, sink is super small, our fridge/cooler didn’t work, or AC also didn’t work properly it was cooler on the hallway, room was cleaned every day, but you had to request it, no breakfast included, and at $22, not worth it, staff was helpful up to a point , they tried to fix the problem but didn’t fix anything after all.
The only good thing about this hotel is that is very close to the national mall and most museums, quiet and safe.
But to get good restaurants you’ll need to go accross the mall on the White House side.
Family
10/10
Exceptional
09 Jul 2026
Graham
Had a great stay. Very different feel to other hotels, mire focus on you controlling things how you liked it. Clean property and rooms were very clean too. Convenient hotel location that is just a short walk from the Metro, Safeway and some good eating options. The breakfast is great and when you interact with the staff its always pleasant. Check in and check out if seamless.
Self
10/10
Exceptional
08 Jul 2026
Kevin
Very helpful staff, enjoyed our stay!
Rooms were nice.
10/10
Exceptional
08 Jul 2026
Sharnell
Cute
Family_with_children
10/10
Exceptional
08 Jul 2026
Brian
Room was quite small by US standards -- like an efficient European room. That said it was spotless, comfortable with great air conditioning in the hot period we were there. Had all the things you need in a room. I will say the bathroom reminded me of a \"nice\" cruise bathroom from a size point of view. The location was very convenient to the Air & Space museum area and the L'Enfant Plaza Metro. A good quick breakfast place is a 2 minutes or less walk away. The decor was very current and youthful.
Family
10/10
Exceptional
08 Jul 2026
Derrian
Loved that the room stayed cool and that you could control the room through an iPad. Also thought the color-changing lights in the bathroom was a very nice touch. I do wish the fridge in the room was a little bit bigger, but other than that, great room and service for a great price.
Friends
6/10
Pleasant
08 Jul 2026
Codrut
The tiniest room I’ve ever been in. Half the room is the bed… anyway, it’s clean and location is great.
Partner
10/10
Exceptional
07 Jul 2026
Sandra
This is a nice hotel. Rooms are designed to be compact but there are plenty of well appointed open spaces in the lobby.
Self
6/10
Pleasant
07 Jul 2026
Clayton
Great location, ok price, but the rooms are like small cruise ship cabins! I wouldn't plan a stay over a couple of nights unless you are into claustrophobia.
Partner
8/10
Excellent
06 Jul 2026
Jeff
The majority of the staff was very courteous and kind to us, except one bartender that was rude and refused to make mixed cocktails for us! She offered only beer and wine on Saturday night.
Partner
10/10
Exceptional
06 Jul 2026
JASON
Recommended
10/10
Exceptional
06 Jul 2026
emily
5stars
Friends
10/10
Exceptional
05 Jul 2026
Melissa
Everyone was grea from top to bottom! Great location!
Partner
10/10
Exceptional
05 Jul 2026
Marna
The staff are professional and friendly. In particular, Whitney was a huge help with securing an Uber for me despite all of the road closures. I needed to get to my start point to have the honor of running in the final segment of Relay for America. Whitney went way above and beyond. Outstanding.
8/10
Excellent
05 Jul 2026
Sherita
Awesome bed!!! Room are small though but enough space for a one /two night stay
Partner
6/10
Pleasant
04 Jul 2026
Marcelle
Sometimes the credit card machine was down, if I didn’t prepay for breakfast, I had to room charge it. When I brought cash the next time, the cash register wouldn’t open.
They also use some kind of ventilation system that periodically smells of sewage. If you’re not in the room, you won’t notice it, but if you happen to be in your room, you WILL smell sewage!
Friends
10/10
Exceptional
04 Jul 2026
Lina Marcela
Todo fue excelente, q amabilidad todo el tiempo
Las habitaciones pequeñas pero muy lindas, cómodas, estuvimos muy bien atendidos.
La nevera no funciona, nosotros dejamos la insulina en el bar fue un buen servicio. Volvería
Friends_and_family Family
10/10
Exceptional
03 Jul 2026
Sherry
I loved everything about my stress free stay at Citizen M - Capital.
Self
10/10
Exceptional
02 Jul 2026
Destiny
Everything was clean, staff was very helpful and welcoming, my day was great!
10/10
Exceptional
01 Jul 2026
Wu
New and modery
Partner
6/10
Pleasant
01 Jul 2026
Karla
If you're looking for personal service and hospitality, this isn't the place for you. The facility is clean and well maintained, although I don't like being hit in the face with a political agenda on every wall. I just want a place where I can rest and relax. The rooms are tiny, and I don't like feeling like the bathroom is in the middle of the room. There was no one in the lobby to greet us or answer questions when we arrived. The info on the ipad in the room said \"Coffee is available 24/7\" in the bar/cafe, so we thought it was free. Nope. There was no sign that said how much breakfast is. Since the a la carte items had prices and one case said \"I'm not included with breakfast\", we thought it came with the room. Nope. $24. The signs are cute, but I need them to be more informative. Location is very good, but I doubt I'll stay there again.
Family
8/10
Excellent
01 Jul 2026
Ronald
Rooms are small. Great for one person but tight for two.
Partner
2/10
Poor
29 Jun 2026
Andrew
We had to book the room to be cleaned so everyday we booked a room cleaning. The room was never cleaned for our entire visit. We even went as far as asking the staff to make sure our room got new towels etc and it just never happened.
Partner
8/10
Excellent
29 Jun 2026
Troy
Everything was amazing. The only issue was that I was shocked by the size of the room. Smaller than expected but everything was great.
Partner
10/10
Exceptional
28 Jun 2026
Julie Ann
Citizen M was a great hotel for our vacation. It has a fun vibe and the rooms were very quiet.
Our bed and pillows were heavenly! The breakfast was delicious. The only downside was that the grab and go snacks and soft drinks were very overpriced. It's a neat place to stay!
Partner
6/10
Pleasant
28 Jun 2026
Randy
rooms too small, technology built in, but not very functional / practical. everything done by tablet, only one person down in main lobby who will most likely tell you to use the phone or tablet in your room to get anything.
10/10
Exceptional
28 Jun 2026
luna
Everything was perfect for our short stay
Partner
10/10
Exceptional
28 Jun 2026
Chad Vincent
Clean room. Breakfast was decent. Blinds were good.
10/10
Exceptional
28 Jun 2026
william
Very easy place to stay at

Location & surroundings

Citizenm Washington Dc Capitol
550 School St Sw, Washington, United States

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Citizenm Washington Dc Capitol

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