David
Everyone at the hotel where very helpful
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9.2/10Excellent169 Reviews
Cleanliness9.4/10 9.4
Service9.2/10 9.2
Comfort9.0/10 9.0
Condition9.2/10 9.2
Amenities9.2/10 9.2
See all ratings- Business hotels
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Grand Hotel Zagreb
The total number of accomodation units is 163. Those staying at this hotel may surf on the internet thanks to the Wi-Fi access ready to use on public areas.
Grand Hotel Zagreb offers a 24-hour reception service, so that guests' needs will be fully met at any time of the day or night. Corporate travellers will appreciate the convenience of the establishment's business facilities ideal to have a productive day of work.
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With a stay at Grand Hotel Zagreb in Zagreb (Stenjevec), you'll be within a 15-minute drive of Ban Jelacic Square and City Center One West. This spa hotel is 1.5 mi (2.5 km) from Karting Arena Zagreb and 2.3 mi (3.7 km) from Park za pse Gajnice.
Make yourself at home in one of the 163 air-conditioned rooms featuring minibars. Your bed comes with down comforters and premium bedding. Rooms have private patios. Complimentary wireless internet access is available to keep you connected. Bathrooms feature separate bathtubs and showers, complimentary toiletries, and hair dryers.
Featured amenities include a 24-hour business center, a 24-hour front desk, and multilingual staff. Planning an event in Zagreb? This hotel has 2153 square feet (200 square meters) of space consisting of a conference center and 6 meeting rooms. Free self parking is available onsite.
Popular amenities
Free WiFi
Parking available
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Non-smoking
Childcare
Business facilities
Banquet facilities
Accessible facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
midnight
Check-out until
11:00 AM
Hotel policies
Professional property host/manager
Pets not allowed
Important information
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Property Alerts
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city: EUR 1.86 per person, per night for adults; EUR 0.93 per night for guests aged 12-17 years old. This tax does not apply to children under 12 years of age.
We have included all charges provided to us by the property.
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You need to know
- Pool access available from 9:00 AM to 9:00 PM.
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
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Special Instructions
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a fire extinguisher
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
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Optional fees
- Futon bed fee: EUR 45 per night
- Crib (infant bed) fee: EUR 15.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
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Spoken Language
German
English
Croatian
Italian
French
Nearby attractions
City Center One West
0.4 km / 0.3 mi
Karting Arena Zagreb
1.9 km / 1.2 mi
Park za pse Gajnice
2.5 km / 1.5 mi
Ilica Street
2.7 km / 1.7 mi
Recreational Sports Center Jarun
3.5 km / 2.2 mi
Jarun
3.5 km / 2.2 mi
Lauba
6.1 km / 3.8 mi
Saint Barbara's Church
6.3 km / 3.9 mi
Mladost Sports Park
6.9 km / 4.3 mi
Dom Sportova
7.2 km / 4.5 mi
Technical Museum
8 km / 5 mi
Cibona Tower
8 km / 5 mi
Dražen Petrović Basketball Hall
8.1 km / 5 mi
Euro Tower
8.3 km / 5.1 mi
Marulic Square
8.6 km / 5.4 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- hotel
- Key Collection
- 24-hour reception
- Check-in hour
- Check-out hour
- Wi-fi
- Laundry service
- Multilingual staff
- Hotel safe
- Lift access
- Shop
- Garden
Show 13 more facilities & services
- Terrace
- Newspapers
- Luggage room
- Clothes dryer
- Café
- Bar
- Restaurant
- Banquet hall
- Conference room
- Meeting room
- Business centre
- Breakfast
- Non-smoking establishment
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
No room details available for this hotel.
Guest reviews
What other guests saying about Grand Hotel Zagreb
50
reviews shown
Dan
This hotel was an amazing find. Not necessarily centrally located but was everything we needed for our 2 nights in Zagreb. Ubers were always available as this hotel is on the west side of town and about a 15 minute Uber ride from wherever we went. The hotel itself is new and very nice. The room was nice, the pool was nice, we had massages which were kind of hard to find times but still worked good. We ate at the restaurant on site which was comparitively inexpensive but excellent. Nobody was there as they apparantly do not get much outside traffic and most of the guests are there for conventions or \"half board\", which meant they have their own buffet. It was weird dining alone in a big restaurant but was actually kind of nice and the service was still excellent. The breakfast was very good and had everyhthing necessary. I would highly recommend this hotel as long as you don't mind being a short ride from Old town, city center, parks, train station, airport.
catherine
Grateful to have stayed here.
Radim
Gym is open 24/7, spacious room with comfy bed
Ricard
The hotel is not close to the city center (it's a 20' ride to Zagreb's main attractions) but it is in a commercial zone surrounded by malls that you can walk to with plenty of shopping and dining options.
Our room was modern, spacious and there was plenty of light. The mattress was sturdy and comfortable. It had a mini fridge though no microwave. The bathroom had a shower and some toiletries.
One of the reasons we chose this hotel was the pool and it did not disappoint. Our son enjoyed it very much. It had a very relaxed ambience and there was only one other person beside us. The hotel has a bar and a restaurant but we did not use it.
Breakfast was great. There were plenty of cold and warm options to choose from and quality was great.
Staff was friendly. We asked in the bar for some ice and they had no problem giving us some.
Our room was modern, spacious and there was plenty of light. The mattress was sturdy and comfortable. It had a mini fridge though no microwave. The bathroom had a shower and some toiletries.
One of the reasons we chose this hotel was the pool and it did not disappoint. Our son enjoyed it very much. It had a very relaxed ambience and there was only one other person beside us. The hotel has a bar and a restaurant but we did not use it.
Breakfast was great. There were plenty of cold and warm options to choose from and quality was great.
Staff was friendly. We asked in the bar for some ice and they had no problem giving us some.
Radim
spacious room
Cesar
Beds are on the firm side but for only 3 nights of stay is bearable. Would stay again if I’
Ainslee
Hotel was clean, beds are very uncomfortable. Overall a lovely place
George
Good size room, excellent beds, good shower.
Kara
Excellent hotel, the rooms were large and well maintained. Staff were friendly. Good selection of foods available at the buffet.
Only thing that they could maybe improve on, would be the to channel selection- when travelling with a child - only news channels isn’t ideal. Had a great time. Would definitely recommend.
Only thing that they could maybe improve on, would be the to channel selection- when travelling with a child - only news channels isn’t ideal. Had a great time. Would definitely recommend.
Oliver
Ok
Adnan
Easy access
Stuart
Lovely hotel.
First time at this hotel and it was lovely. Very friendly and accommodating staff with excellent English. We asked to extend the check out time by 1 hour, no issue.
alvin
Very good hotel. Very clean. Definately a 4 and wouldnt be suprised if it gdts a 5 in a few years. Receptionist very friendly as they wish you when you enter with a smile!
ASHNEY
Aesthetically pleasing but average
We were here for 2 nights 2 people.
We booked this because aesthetically it was amazing and had access to a spa. However when we got to the hotel the spa is at an additional charge and the only free amenities are the Gym & 10m salty pool that is mildly warm.
The breakfast is average and not a big selection tho it was fresh and quite continental.
The room was lovely although we did request a double twin room with a futon, we were met with 2 single beds and a sofa. After speaking with reception we compromised and pushed the beds together.
We booked this because aesthetically it was amazing and had access to a spa. However when we got to the hotel the spa is at an additional charge and the only free amenities are the Gym & 10m salty pool that is mildly warm.
The breakfast is average and not a big selection tho it was fresh and quite continental.
The room was lovely although we did request a double twin room with a futon, we were met with 2 single beds and a sofa. After speaking with reception we compromised and pushed the beds together.
Carl H
Would stay again, my wife liked the pool
Jim
Avoid this place by any costs
Sidnei
Very good hotel
Easy parking
Very good restaurant
Easy parking
Very good restaurant
Margarethe
This hotel is in the main city - about a 25 minute drive to the lower Town historical district. Fantastic spa and massage at reasonable cost of 50€ for 60 minutes. Great buffet breakfast.
Katarina
Modern and breakfast is perfect!
Edis
One of the best hotels
Katarina
Beautiful property - staff are very friendly and the rooms are very clean!
Nilton
Good
Yushi
New and very clean. Great breakfast!
Jeremy
It was ok.
Maria del Mar
The Grand Hotel Zagreb was Grand, indeed!
The Grand Hotel Zagreb was a wonderful hotel. The room was spacious and with all the amenities to make anybody’s stay a pleasure. The continental breakfast that was included offered a variety of good options to start your day.
The staff at the hotel provided a professional service.
The only drawback was the location. The hotel was kilometers away from the town center so we had to rely on taxi or Uber services to move around since we did not have a car.
The staff at the hotel provided a professional service.
The only drawback was the location. The hotel was kilometers away from the town center so we had to rely on taxi or Uber services to move around since we did not have a car.
Tamara
Very clean and everyone friendly
Vaso
Very nice place to stay
Maryam
It was a great stay
Anwar
Good hotel!
New hotel. Everything is clean and brand new. Breakfast ok. Large free parking in front of the hotel.
William
Outstanding Hotel
Everything excellent and new. Beautiful short stay. Best breakfast ever. Staff excellent.
Only negative is distance from downtown.
Only negative is distance from downtown.
Karin
An absolutely wonderful place to stay while visiting Zagreb! It’s a bit outside the center of the city but so worth the extra distance! The facilities, front desk staff, Antonio in the bar, and spa services/staff were excellent! Would definitely recommend!!
Aldo
Modern , clean and a lot of parking space. Easely reachable.
Mi young
Very clean
Michael
New hotel, clean and comfortable, located in industrial/commercial area about 10 minutes by taxi from old Zagreb area.
Verified traveler
Everything was good, but bed was very hard...
Conveniently located next to malls
Conveniently located next to malls
Goran
No too bad
Only issue I had was that the hotel was a little out of the way.
I also was given a room with 2 singles. Even though the hotel looked like it was not too booked they wouldn’t give me a room with a double bed.
I also was given a room with 2 singles. Even though the hotel looked like it was not too booked they wouldn’t give me a room with a double bed.
Jocelyn
The staff or the receptionist is very helpful. The hotel itself is clean, huge room. The dining room is huge, breakfast is the best.
James
Great Zagreb Hotel
Great hotel with nice rooms and an amazing breakfast which was included with our room rate!
It’s also conveniently located near a shopping center and not too far from the city.
It’s also conveniently located near a shopping center and not too far from the city.
Maria
Beautiful property with a remarkable staff. Breakfast was incredible. The only down side was the shower was a bit of a challenge to maneuver in and out. We are 65 plus. Would definitely stay again!!
Phil
Very new and modern. Very clean.
Abad
Great experience. impeccable!! It was worthed the twenty five minutes drive.
Wojciech
Newly renovated hotel. Clean and tidy. Friendly staff.
At the back there is logistics hub for lorries which may disturb the night when they reverse.
Overall - it’s nice hotel.
At the back there is logistics hub for lorries which may disturb the night when they reverse.
Overall - it’s nice hotel.
Elise
Upscale, modern, clean. Pleasant staff. Awesome breakfast. Nicely out of the way and easy to get to but not walkable to any attractions. As long as you arent looking to be in the middle of the tourist scene I highly recommend staying here.
Marcela
The hotel is very nice and the service is fantastic. The rooms are large, the bathrooms are large and everything is clean. The spa and gym are amazing as well. The thing to keep in mind is that it is about 35 minutes from the city center and there is no public transportation from the hotel to the city center, which means you either rent a car and take a cab. The cab ride one way is between $25 to $35 Euros depending on traffic. If the hotel would offer a shuttle service to the city center twice a day, it would be perfect.
Marshall
Nice new clean hotel, I would definitely stay here again.
Maciej
Never, never, never again in Grand Joke Zagreb
Never, never again!!!
Let's start from the beginning - I asked for a room on the quiet side, I got confirmation that this is not a problem - I got a room side/front street, it was not quiet. There was no iron and ironing board in the entire hotel - after our very firm complaint, they bought it and delivered it to the room. Pillows - drama, hard and artificial, not possible to sleep o them- probably the cheapest range that can be found on the market. Waiter service - people without any experience, as if they were taken from a street round-up. No draft beer in the bar/restaurant. Bar- very small without any atmosphere. Check-out at 10.00!!!!!!!. There was no option for a later check-out - my friend wanted to leave his luggage for storage - the receptionist with disarming honesty said that he can't do it because there is no room to store luggage. Breakfast - really nothing special, very basic. The car park is a public, huge car park where cars of employees from companies that are around the hotel are parked - it is not a guarded hotel parking.
And finally, the best - all these attractions for only 200 EUR per night.
I have a very strong recommendation - change the name of the hotel to Grand Joke Zagreb because it's the biggest negative Joke I've had for last several years, sleeping in hundreds of hotels in Europe.
Let's start from the beginning - I asked for a room on the quiet side, I got confirmation that this is not a problem - I got a room side/front street, it was not quiet. There was no iron and ironing board in the entire hotel - after our very firm complaint, they bought it and delivered it to the room. Pillows - drama, hard and artificial, not possible to sleep o them- probably the cheapest range that can be found on the market. Waiter service - people without any experience, as if they were taken from a street round-up. No draft beer in the bar/restaurant. Bar- very small without any atmosphere. Check-out at 10.00!!!!!!!. There was no option for a later check-out - my friend wanted to leave his luggage for storage - the receptionist with disarming honesty said that he can't do it because there is no room to store luggage. Breakfast - really nothing special, very basic. The car park is a public, huge car park where cars of employees from companies that are around the hotel are parked - it is not a guarded hotel parking.
And finally, the best - all these attractions for only 200 EUR per night.
I have a very strong recommendation - change the name of the hotel to Grand Joke Zagreb because it's the biggest negative Joke I've had for last several years, sleeping in hundreds of hotels in Europe.
René
Very clean and nice hotel. Great service and pool. The restaurant was also great. Would recommend.
Véronique
nice room, good breakfast
Werner
Sehr gute Lage am Stadtrand von Zagreb. Viele Parkmöglichkeiten (das ist selten in Zagreb). Das Hotel ist sehr sauber und offenbar ganz frisch renoviert bzw. ausgestattet. Sehr gute Betten mit großer Polsterauswahl.
Location & surroundings
Grand Hotel Zagreb
Jankomir, 27, Zagreb, Croatia
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Grand Hotel Zagreb
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