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Half Board
Usually includes breakfast and one additional meal.
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Feversham Arms Hotel and Verbena Spa
York · United Kingdom
High Street, HelmsleyView location
9.0/10Excellent447 Reviews
Cleanliness9.2/10 9.2
Service9.4/10 9.4
Comfort9.0/10 9.0
Condition8.6/10 8.6
Location10.0/10 10.0
Neighborhood9.8/10 9.8
Amenities9.2/10 9.2
See all ratings- Business hotels
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Feversham Arms Hotel and Verbena Spa
The Feversham Arms Hotel and Verbena Spa offers 33 guest rooms and convenient access to public transportation. Guests can enjoy Wi-Fi in public areas, 24-hour reception service, wheelchair-accessible communal areas, and on-site parking.
The hotel also provides health and wellness services and features excellent dining options, making it suitable for both leisure and business travelers.
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With a stay at Feversham Arms Hotel & Verbena Spa in York, you'll be within a 5-minute walk of North York Moors National Park and Cleveland Way. This spa hotel is 0.1 mi (0.2 km) from Helmsley Castle and 0.2 mi (0.4 km) from Duncombe Park.
Make yourself at home in one of the 33 individually decorated guestrooms. Complimentary wireless internet access is available to keep you connected. Private bathrooms have complimentary toiletries and bathrobes. Conveniences include phones, as well as desks and coffee/tea makers.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Free valet parking is available onsite.
Popular amenities
Free WiFi
Parking available
Dining services
Concierge
Laundry
Spa
Entertainment
Non-smoking
Banquet facilities
Accessible facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
anytime
Check-out until
11:00 AM
Minimum check-in age
18
Hotel policies
No cribs (infant beds) available
Professional property host/manager
Pets allowed
Only dogs are allowed
Maximum number of pets per room 2
Service animals are allowed
Service animals are exempt from fees/restrictions
Important information
-
You need to know
- One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
-
Special Instructions
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a fire extinguisher
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
-
Minimal age
18
-
Optional fees
- Pet fee: GBP 15 per pet, per night
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
-
Spoken Language
English
Nearby attractions
Cleveland Way
0.1 km / 0.1 mi
Helmsley Castle
0.2 km / 0.1 mi
North York Moors National Park
0.2 km / 0.1 mi
Duncombe Park
0.4 km / 0.2 mi
Hemsley Walled Garden
0.4 km / 0.3 mi
Helmsley Arts Centre
0.6 km / 0.4 mi
Rievaulx Abbey
4.7 km / 2.9 mi
Howardian Hills
5.8 km / 3.6 mi
Ampleforth Abbey
8.9 km / 5.5 mi
Ampleforth College Golf Club
9.2 km / 5.7 mi
National Trust Nunnington Hall
9.5 km / 5.9 mi
Byland Abbey
10.8 km / 6.7 mi
Sutton Bank National Park Centre
12.7 km / 7.9 mi
Shandy Hall
13.5 km / 8.4 mi
Ryedale Folk Museum
15.3 km / 9.5 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Year of construction: 1855
- Total number of rooms: 33
- Number of floors (main building): 2
- Double rooms: 13
- Suites: 20
- hotel
- American Express
- MasterCard
- Visa
- Maestro
- City centre
- Bus/Train station
Show 49 more facilities & services
- Airport
- Wheelchair-accessible
- Car park
- 24-hour reception
- Check-in hour
- Check-out hour
- Wi-fi
- Secure parking
- Room service
- Laundry service
- 24-hour security
- Cloakroom
- Lift access
- Garden
- Terrace
- Bicycle storage
- Concierge
- Luggage room
- Clothes dryer
- Library
- Café
- Bar
- Restaurant
- Non-smoking area
- Poolside snack bar
- Conference room
- Meeting room: 3
- Photocopier
- Business centre
- Outdoor freshwater pool: 1
- Sun loungers
- Parasols
- Sauna
- Steam bath
- Hot tub
- Turkish bath (hamam)
- Solarium
- Massage
- Spa treatments
- Beauty salon
- Breakfast
- Continental breakfast
- Set menu lunch
- À la carte dinner
- Set menu dinner
- Special dietary options
- Vegetarian meal
- Snacks
- Non-smoking establishment
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
GB
English Breakfast
This meal plan may be available depending on the selected room/rate.
RO
Room Only
Accommodation only. Meals are usually not included.
BB
Bed & Breakfast
BED AND BREAKFAST
Breakfast is included with your stay.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
-
SUITE DELUXE KING BEDSUITE • DELUXE KING BEDSUI.DX-KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- DELUXE KING BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityFeversham Arms Hotel and Verbena Spa
SUITE DELUXE KING BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- DELUXE KING BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.DX-KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE CLASSIC DOUBLE BEDDOUBLE • CLASSIC DOUBLE BEDDBL.AS-DB
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- CLASSIC DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityFeversham Arms Hotel and Verbena Spa
DOUBLE CLASSIC DOUBLE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- CLASSIC DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.AS-DB
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE CLASSICDOUBLE • CLASSICDBL.AS
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- CLASSIC
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityFeversham Arms Hotel and Verbena Spa
DOUBLE CLASSIC
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- CLASSIC
Adult and child limits apply within the room's total guest limit.
Room code: DBL.AS
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityFeversham Arms Hotel and Verbena Spa
SUITE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Feversham Arms Hotel and Verbena Spa
100
reviews shown
Tim
We stayed for 5 nights. We moved from a standard room at the front corner of the hotel as it was noisy and claustrophobic. The en suite having been built into the corner of the room , so all the other stuff ie chairs table wardrobe were squeezed in. The poolside suite which we were kindly moved to was new, spacious had air con and walk in shower ,……. stunning altogether! Such a difference ! Could not fault it !!! It was so hot when we stayed, so made good use of the outdoor pool. Bar area had carpet that had come apart,… trip hazard!
Staff were excellent. Breakfast was lovely except occasionally ran out of certain items. If we are in the area again we would certainly hope to stay again. We enjoyed the vibe of Helmsley altogether.
Staff were excellent. Breakfast was lovely except occasionally ran out of certain items. If we are in the area again we would certainly hope to stay again. We enjoyed the vibe of Helmsley altogether.
John
Very clean.welcoming.comfortable beds. And brilliant staff
Graham
Breakfast was a bit hit and miss depending on the chef on duty two days in a row couldn’t get porridge right despite it being returned. The hotel decor needs refurbishing. Our room was missing a glass divider on the balcony with raw edges showing of broken sections. Staff we met friendly and polite at all times.
Richard
Yes we have really enjoyed our stay for the 3 nights.Our room was great and the day to day cleanliness by the room staff was first class.We want to come here again in the next month.
Breakfast was good we only ate in the hotel for one evening meal which put us off, we had fish pie and was not the best choice ,it lacked fish variety, very small in size and not value for money.
Breakfast was good we only ate in the hotel for one evening meal which put us off, we had fish pie and was not the best choice ,it lacked fish variety, very small in size and not value for money.
George
Fantastic experience for my partners birthday.
Inese
Lovely hotel and facilities especially the out door pool during the very hot weather.
Would certainly return.
Would certainly return.
James
Took payment out of my account without confirmation of booking, no reminder or email, just rang me on the same night to ask what time I was checking in. Then took payment of £305 out of my account, tried to call them direct on Saturday and no response Absolutely ridiculous.
Thomas
Room clean tidy, pool area bit tired with weeds and bar area was very small, not very welcoming.
anthony
Love the Fev. Favourite hotel
Ellen
Lovely hotel and spacious room in a beautiful location.
matthew
Loved it, helped with the sunny weather but the spa staff were excellent at sorting drinks. Lovely pool area and friendly staff, will return, beautiful part of the country
Peter
The hotel was a welcoming oasis of comfort and luxury. The swimming pool was warm and enticing and the staff were very attentive. We hope to visit the hotel again. It is in a quiet location the centre of historic Helmsley and handy for the Yorkshire Moors.
Maria
The stay here was bought for us as a gift. It was such a thoughtful gift as we had 2 wonderful days / nights in the beautiful village of Helmsley. The heated pool was a real delight as was the use of the spa facilities.
Sharon
Love the heated pool and Jacuzzi, seats around the pool possibly need new cushions and could do with a few more loungers but very relaxing
Neil
The spa is super , the rooms are simple but perfect and the staff are just so helpful and lovely
I left something behind and it was no problem for the staff to arrange to send it back to me in London the next morning . Nothing is complicated as life should be and is very rarely found. It’s the second time I have been there and to Helmsley in the last 3 weeks and I will be back again soon . Thank you .
I left something behind and it was no problem for the staff to arrange to send it back to me in London the next morning . Nothing is complicated as life should be and is very rarely found. It’s the second time I have been there and to Helmsley in the last 3 weeks and I will be back again soon . Thank you .
Rosalind
My friend and I had a girlie two night break at this hotel and loved it. When we arrived the receptionist noticed I was using a walking aid and unprompted started looking to change our room to an accessible room eliminating needing to use stairs. We were very touched by his thoughtfulness. It was an upgrade to a suite which was outstanding and it really enhanced our comfort and experience.
We had a sitting room (with verandah) which was very comfortable and well equipped with a coffee maker, selection of high quality teas. There was a large bathroom and a super king size bed.
Breakfast was nice, not outstanding but nice. The swimming pool was the big treat. Beautifully warm and the highlight of the stay. All the staff were very cheerful and friendly. This hotel is special and situated next to the Market Square which had lovely coffee shops, quaint shops and enticing pubs. Can’t wait to go back so thank you to all the staff especially Ali xxxxxx
We had a sitting room (with verandah) which was very comfortable and well equipped with a coffee maker, selection of high quality teas. There was a large bathroom and a super king size bed.
Breakfast was nice, not outstanding but nice. The swimming pool was the big treat. Beautifully warm and the highlight of the stay. All the staff were very cheerful and friendly. This hotel is special and situated next to the Market Square which had lovely coffee shops, quaint shops and enticing pubs. Can’t wait to go back so thank you to all the staff especially Ali xxxxxx
ANDREA
Room lovely but Swimming pool and lounge area very dirty, pool not cleaned. Spa area dirty and mould on ceiling, showers filthy. Such a shame as visited a few years ago and was spotless.
Jane
Yes welcoming for dogs. Had a poolside suite. Only things i would say are the pillows are very hard and the bed linen could be softer. I say this because is expensive to stay. Also had to pay for a cappuccino at breakfast and i think when you pay this money you shouldnt need too
Abi
The staff and food really are beyond expectations here. The facilities are also fantastic. Definitely worth a visit and provides great value for money.
Elizabeth
All good very friendly staff.
Paul
Yes pets' were allowed,
Had a lovely room overlooking the village 😊
Had a lovely room overlooking the village 😊
Paula
Beautifully warm outdoor pool and jacuzzi even on a cloudy March day. Loved the steamy salt room.
Really friendly staff and a good choice at breakfast. Will definitely be back.
Really friendly staff and a good choice at breakfast. Will definitely be back.
Christine
The room was clean comfortable warm and very spacious. We looked out onto the outdoor pool. One night we heard them bell ringing at the church nearby for some time. All the staff were extremely kind and polite and we enjoyed our breakfasts.
George
Pool was excellent, nice and warm despite March temperatures.
Richard
Excellent. Will stay again
Sara
Lovely facilities and food. Staff very accommodating.
Jo
Yes
Elizabeth F
Room was perfect, staff excellent & spa girls great
Diane
Lovely hot tub, newspapers available in the bar/lounge, good choice of in-room teas, coffee, biscuits, helpful staff.
Robert
Room had bedside light and bathroom extractor that didn’t work. We complained and were moved to a better room for the second night of our stay. We had dinner on the first night the menu was limited, expensive and ostentatious. My wife couldn’t find a starter that she wanted to eat, never seen a menu that didn’t offer a soup or a plain starter. Main course was beef cheek for me the meat was tender with a pleasant glossy sauce, it was served with a tiny carrot half a shallot and a spoonful of mashed potato. Still hungry I ordered cheese cake which was tiny with a strange tasting sorbet. Breakfast was included and was excellent.
Andrew
Fantastic place
Brilliant hotel, only stayed one night and couldn't use the spa, but room was great as was breakfast staff so friendly
Sharon
Fantastic property located right in the town, great staff and service, stunning room with pool view, heated pool and super sized jacuzzi a real bonus, will definitely go back!
Verified traveler
Nice room, but underwhelmed, won’t revisit.
We had a very friendly warm welcome - great start. Our suite was roomy and hence an initial wow factor. View onto pool area was really pleasant. Comfy bed & quiet. But per the notes below, we were on the whole ‘underwhelmed’. Hotel has ‘good bones’ but would benefit from a refresh.
1/ Slippers were missing - no big deal - but we’d put on swimwear and husband got dressed to go to reception to get some for use around pool.
2/ Bathroom was roomy, and although clean, the tiles had lots of stains (we think from bleach - made the bathroom ‘look’ dirty and unappealing). Modern smart fittings, but bath fascia was made from tatty old painted wood & looks out of place. No surface for toiletries. Shower seemed to have a glitch - difficult to control temperature (too hot). We overheard some others complaining.
3/ It seemed like the ‘B’ team were on at breakfast on bank hol Monday. I quietly gave polite feedback about poor service and poor food quality (beans cold and watery, egg obviously not fully cooked, toast was served as warm bread). Another lady caused a bit of a scene complaining.
4/ In underground car park, ‘drips’ from old overhead pipes, caused 6 x patches of limescale on our car. My husband couldn’t remove them with a cloth or by scraping with his credit card. I asked staff for some window cleaner. Lady was obliging and apologetic. She brought a lemon from the kitchen & came to assist us (had this issue before). This solved problem - phew!
Could do better.
1/ Slippers were missing - no big deal - but we’d put on swimwear and husband got dressed to go to reception to get some for use around pool.
2/ Bathroom was roomy, and although clean, the tiles had lots of stains (we think from bleach - made the bathroom ‘look’ dirty and unappealing). Modern smart fittings, but bath fascia was made from tatty old painted wood & looks out of place. No surface for toiletries. Shower seemed to have a glitch - difficult to control temperature (too hot). We overheard some others complaining.
3/ It seemed like the ‘B’ team were on at breakfast on bank hol Monday. I quietly gave polite feedback about poor service and poor food quality (beans cold and watery, egg obviously not fully cooked, toast was served as warm bread). Another lady caused a bit of a scene complaining.
4/ In underground car park, ‘drips’ from old overhead pipes, caused 6 x patches of limescale on our car. My husband couldn’t remove them with a cloth or by scraping with his credit card. I asked staff for some window cleaner. Lady was obliging and apologetic. She brought a lemon from the kitchen & came to assist us (had this issue before). This solved problem - phew!
Could do better.
wendy
Spa and pool lovely at hotel but rooms very dated We paid more than the room was worth. Mattress so hard and pillows too didn’t sleep well, also room had a toilet in one room without a sink and separate shower with sink. Cost 285.00 two days before stay was booked and on day of stay was only 168.00 , disappointed this time, have been before and was better 2 years ago but rooms still dated, I did mention to reception and the lady just said sorry about that.
I G
A jewel of a find
We thoroughly enjoyed our visit to the Feversham Arms. This is one of the most welcoming hotels. Staff are friendly and always great you with a smile and meet your needs on every request. The spa is wonderful, we used the facilities each day of our stay. The hotel is perfectly situated in Helmsley. It is opposite the Cleveland way, we walked to Rievaulx Abbey and back with was a lovely walk. Our Anniversary dinner was excellent, the flavours popped in your mouth and the whole culinary experience was unforgettable. A little jewel of a find, one we would certainly revisit.
David
Lovely hotel, food / restaurant excellent, pool excellent, spa and jacuzzi very good - only slight issues were WIFI in my particular room was very intermittent and also the toilet was rather small and inaccessible for myself as inbetween wall and bath and not much room for me being a large fella!!
Wendy
3rd trip in 14 nonths and not sure we will be running back. Bedroom average. First breakfast service not good, second morning better. Food in restaurant, again average but over priced, as are all drinks. Receptionist needs training. Hopefully the new owners will improve things.
carol
Lovely place to stay
A lovely place to stay,a homely feel created by welcoming and friendly staff.
Located in the heart of a pretty village with a market on Fridays, independent shops and lots of cafes!
Two or three pubs to eat in-which were perfectly acceptable.Plenty of walking routes around and near enough to other tourist attractions/coast
Pool area is very relaxing and in a sun trap in the afternoon. Rooms are spacious,clean and comfortable. Only downside was noise from poolside filter/air con system whirring during the night. Breakfast cooked to order using good quality produce. Restaurant is higher end dining and there are no other alternatives.
Some evidence beginning to show of wear and tear in pool and dating of fittings in bedroom/bathroom which is just ok for now but fees are on the expensive side for that to be the case
Located in the heart of a pretty village with a market on Fridays, independent shops and lots of cafes!
Two or three pubs to eat in-which were perfectly acceptable.Plenty of walking routes around and near enough to other tourist attractions/coast
Pool area is very relaxing and in a sun trap in the afternoon. Rooms are spacious,clean and comfortable. Only downside was noise from poolside filter/air con system whirring during the night. Breakfast cooked to order using good quality produce. Restaurant is higher end dining and there are no other alternatives.
Some evidence beginning to show of wear and tear in pool and dating of fittings in bedroom/bathroom which is just ok for now but fees are on the expensive side for that to be the case
James
Great stay again. Heated pool was a highlight for our 8 month old. Staff were great and lunch at the pool restaurant reccomended.
Mrs C
Perfection
Rating a hotel that gets 10 out 10 for every element of our stay, booked and the added day we added on (as we weren’t ready to leave), is easy to do.
A wonderful hotel, a wonderful location.
Thank you.
A wonderful hotel, a wonderful location.
Thank you.
Susan
Everything was excellent
David
A friendly welcome from excellent staff together with good accommodation made our stay very enjoyable.
Michael
The property is a little ran down and in need of some modernisation for example room interiors and pool need a few new tiles and grouting.
Overall very relaxing, however, I would think twice about returning due to the cost and standard of the place. Especially how we had to pay extra for a walk in shower due to my partner being pregnant.
Overall very relaxing, however, I would think twice about returning due to the cost and standard of the place. Especially how we had to pay extra for a walk in shower due to my partner being pregnant.
linda
Lovely hotel. Staff very friendly and helpful. Restaurant was quiet and food delicious.
Spa & outdoor pool lovely.
Spa & outdoor pool lovely.
Alex
A Perfect Anniversary Escape in Serendipity – Every Detail Considered
We stayed in Room 15, Serendipity, to celebrate our 10-year wedding anniversary, and the experience was flawless from start to finish. Thoughtful touches like welcome chocolates and a personalised congratulations message made us feel truly valued.
Dinner was superb — beautifully presented with outstanding flavours — and followed by a surprise delivery of celebratory truffles.
Serendipity offered direct poolside access via a private staircase, allowing us to step straight out into the sunshine for a relaxing afternoon with cocktails — the Hugo Spritz was a standout.
Every member of staff we encountered was warm, professional, and attentive, and the spa provided just the right atmosphere to unwind. The personal touches really made us feel celebrated, and it’s clear the team takes genuine pride in the guest experience.
We wouldn’t hesitate to return — and we’ve already recommended Feversham to friends looking for a special getaway. Thank you to the entire team for a truly memorable stay.
We stayed in Room 15, Serendipity, to celebrate our 10-year wedding anniversary, and the experience was flawless from start to finish. Thoughtful touches like welcome chocolates and a personalised congratulations message made us feel truly valued.
Dinner was superb — beautifully presented with outstanding flavours — and followed by a surprise delivery of celebratory truffles.
Serendipity offered direct poolside access via a private staircase, allowing us to step straight out into the sunshine for a relaxing afternoon with cocktails — the Hugo Spritz was a standout.
Every member of staff we encountered was warm, professional, and attentive, and the spa provided just the right atmosphere to unwind. The personal touches really made us feel celebrated, and it’s clear the team takes genuine pride in the guest experience.
We wouldn’t hesitate to return — and we’ve already recommended Feversham to friends looking for a special getaway. Thank you to the entire team for a truly memorable stay.
Susan
A very welcoming arrival
Su
Great food clean rooms lovely spa really nice helpful friendly staff.
AMANDA
This is a wonderful property and unusual for a hotel with a spa. It is located in the market town of Helmsley which offers a great selection of places to wander to.
The hotel has a range of rooms - this time we stayed in a spa suite and couldn’t fault it. A large entrance into a separate living area, a huge bedroom and bathroom with fabulous bath tub and separate shower. Breakfast was delicious with a range of options.
The spa is included in the price too, which is another reason to visit this hotel. The outdoor swimming pool was heated to a perfect temperature which enabled us to spend time outdoors on both a cloudy, chilly day and one with wonderful sunshine. There are 4 heated experiences - I loved the salt steam room.
The quirky lounge is another hit- instead of loungers there are a range of huge chairs and sofas with blankets - perfect for a chill and/ or an accidental doze!
Love this place and can’t wait to come back.
The hotel has a range of rooms - this time we stayed in a spa suite and couldn’t fault it. A large entrance into a separate living area, a huge bedroom and bathroom with fabulous bath tub and separate shower. Breakfast was delicious with a range of options.
The spa is included in the price too, which is another reason to visit this hotel. The outdoor swimming pool was heated to a perfect temperature which enabled us to spend time outdoors on both a cloudy, chilly day and one with wonderful sunshine. There are 4 heated experiences - I loved the salt steam room.
The quirky lounge is another hit- instead of loungers there are a range of huge chairs and sofas with blankets - perfect for a chill and/ or an accidental doze!
Love this place and can’t wait to come back.
Verified traveler
Enjoyable stay
Lovely, friendly staff. Took the dog and there was a bowl, blanket and biscuit waiting for her. Pool is to die for - warm and inviting. Dined out so can't comment on the evening meal, but breakfast was tasty. They allowed us to eat in the snug with the dog and even gave her a sausage, which was appreciated. The only negative I can think of, is that the pillows were on the hard side. The room was spacious and clean.
Verified traveler
All the staff were very competent and helpful.
Gavin
Food was really good, staff were friendly and helpful. Spa facilities were good. Would have given a higher score but the bathroom was sub-par with black mould in the shower.
Victor
Lovely hotel. Great location
Excellent hotel made even better by a free upgrade. It is located in the Town of Helmsley great parking as they have their own underground car park. The reception staff were very friendly and helpful. We were given a free upgrade to a poolside suit which was fantastic. The hotel itself is very well maintained and feels very comfortable. We used the hotel bar which was well staffed comfortable and drinks were reasonably priced. We had breakfast in the hotel which was excellent and the staff friendly and helpful. Will certainly go again.
robert
Great
Jo
We have stayed at the Feversham 4-5 times. Staff not great, slow service in bar and restraunt.. not quite on it.. everything is looking a bit tired
Lucie Ann
Great last minute hotel to stay. Lovely little spa
Claire
Check in was very efficient with a little tour to help navigate our way around. Staff very friendly and helpful.Tasty cooked breakfast options plus fresh fruit dried fruit yogurt cereals and pastries. Spa facilities were lovely albeit the pool in February was quite cold.
Julie
Spa hotel in North Yorkshire
Lovely hotel in the very quaint Helmsley - our suite with a balcony overlooking the pool and hot tub was fabulous and spacious. All the team were friendly, efficient and courteous and very responsive. Complimentary parking and plenty of spaces was very welcome- always a plus .
Jane
A mixed bag
Staying at Fa was truly a mixed bag; moments of bliss and delight but times of frustration. There was plenty of parking and the location in Helmsley is beautiful.
The welcome at hotel and spa reception was par excellence. The quality of the evening meal (food and service) was wonderful. A true highlight of the stay. In the room, there was a great selection of teas, etc, the dressing gowns were well proportioned and the shampoo, etc lovely smelling. The spa had a lovely relaxation room and there was still and sparking water en tap. The spa itself was tepid - lukewarm steam room, no cold shower and a sauna that you had to be 6 foot to comfortably sit in otherwise it was a real jump on to the bench. I'm 5'6\" and the 1st level was at hip height for me. Our room (no 5) was over the bar and function room which was rowdy and we couldn't get to sleep for the noise which went on till midnight. The TV is potentially smart but these functions have been deactivated. The TV has obviously not been retuned for a while ( another finction deactivated) as Al Jezeera news was still tuned to 235 - this moved about 3 months ago. The breakfast was tasty but too few staff, meaning a wait if 15 mins to get your order taken. I would go back but ask for a room away from the bar and have kess expectations of the spa.
The welcome at hotel and spa reception was par excellence. The quality of the evening meal (food and service) was wonderful. A true highlight of the stay. In the room, there was a great selection of teas, etc, the dressing gowns were well proportioned and the shampoo, etc lovely smelling. The spa had a lovely relaxation room and there was still and sparking water en tap. The spa itself was tepid - lukewarm steam room, no cold shower and a sauna that you had to be 6 foot to comfortably sit in otherwise it was a real jump on to the bench. I'm 5'6\" and the 1st level was at hip height for me. Our room (no 5) was over the bar and function room which was rowdy and we couldn't get to sleep for the noise which went on till midnight. The TV is potentially smart but these functions have been deactivated. The TV has obviously not been retuned for a while ( another finction deactivated) as Al Jezeera news was still tuned to 235 - this moved about 3 months ago. The breakfast was tasty but too few staff, meaning a wait if 15 mins to get your order taken. I would go back but ask for a room away from the bar and have kess expectations of the spa.
Heather
Very lovely Hotel. Staff were attentive and seemed to really care. My room was lovely.
My only gripe is that I was cold in the Dining room and my room wasn’t very warm. It was a very cold weekend so hope that this is a little bit unusual. On the whole s lovely few days in a very lovely town. 👍
My only gripe is that I was cold in the Dining room and my room wasn’t very warm. It was a very cold weekend so hope that this is a little bit unusual. On the whole s lovely few days in a very lovely town. 👍
Verified traveler
Perfect
Nothing but positive things to say about our stay. I already want to go back
Mr Stuart
Second stay, fabulous
Helen
Staff very friendly however restaurant staff lacked knowledge about wine or details about the food on the a La carte menu. The a La carte menu was expensive & limited. The food was pretentious & quality didn’t justify the price. Wouldn’t have evening meal there again much nicer places to eat in Helmsley. Spa facilities were nice & free for hotel guests so an extra treat. Room was large & comfortable, bathroom was ok but starting to look like it needed a deep clean with mould building up a bit. Having said that it was a nice hotel & they were very accommodating about leaving the car in the car park before & after check in times.
Alex
Incredible stay and friendly staff
Incredible stay - staff couldn't have been more helpful. Dog friendly room and facilities were beyond expectations.
Alexandra
Excellent hotel. Room was clean and spacious and comfortable. All staff were top notch. Facilities were wonderful, especially the pool and spa area. Perfect location being a very brief walk to the village centre. Beautiful walks nearby. The castle and abbey very close too. Lots to do and see in the nearby area. Best place we’ve stayed so far!
Keiran
Very good, just need a few more staff
The room and facilities were excellent. The Service was generally very good, however staff were a little stretched at breakfast and quality of food and service suffered. Took a while to take orders, coffee request forgotten and toast burned.
Diane
Great stay!
Lovely stay, friendly staff & very clean room with tea, coffee, water & biscuits. Used the pool & (very!) hot tub, nice robe & flip flops ready for use in the room.
Paul
The breakfasts and breakfast dining room staff were very good. However the dining room was cold and music seemed to be playing incessantly - hardly a peaceful setting for the first meal of the day. The bedroom was also cold and I think the lack of quality control of the hotel environment is a real issue. Although staff were helpful and charming for me the hotel lacked a cosy atmosphere and no one seem d to be in charge
Paul
Amazing hotel, third stay here was as good as the first two!
jason
What a lovely property and to be able to take your dog to such a nice hotel was fantastic will definitely be back
Z
Great little gem of a spa hotel - excellent value
Margaret
Wonderful
Favourite hotel and never disappoints. Thr staff are wonderful and David who serves breakfast never fails to start the day with a smile.
Stephen
Enjoyed our stay.
Charlotte Stone
This was the first hotel I've stayed in for many years and not had at least a king sized bed. Perhaps my own fault for not reading the description. We found the majority of staff rude and a little patronising. My husband's speach isn't fantastic following a stroke, it appeared staff spoke with derogatory tones.
The courtyard facilities, swimming pool and jacuzzi were ok if you liked to be surrounded by rats and the towel box was empty.
Dinner was very average and in my opinion overprice. Breakfast was limited. Replace muffins with brown toast on the egg royale. Wouldn't recommend or return.
The room was stuffy and I got bitten multiple times during the night.
The courtyard facilities, swimming pool and jacuzzi were ok if you liked to be surrounded by rats and the towel box was empty.
Dinner was very average and in my opinion overprice. Breakfast was limited. Replace muffins with brown toast on the egg royale. Wouldn't recommend or return.
The room was stuffy and I got bitten multiple times during the night.
Andy
Relaxing & Perfect
Perfect and relaxing
Staff perfect
Hotel perfect
Room perfect
Pool area relaxing and perfect
Breakfast perfect
Lovely place to stay and relax, perfect
Staff perfect
Hotel perfect
Room perfect
Pool area relaxing and perfect
Breakfast perfect
Lovely place to stay and relax, perfect
Paul
A lovely place to relax and watch the world go by
Judith
Midweek stay
The hotel is in a perfect location , the staff very friendly and efficient. The room was clean and serviced well each day. Somethings are a little tired , perhaps the bathrooms need an upgrade . It was nice to use the outside pool on a hot day. Breakfast was good. We did not eat in the hotel other than breakfast and we did not used the full spa facilities so can't comment on them. We would happily stay again .
Angus
Noisy kids
Very nice overnight stay, hotel nice and clean just a couple of constructive criticisms
We stayed in a poolside suite, but couldn’t get round the pool as there are not enough loungers , plenty of chairs
Also what chairs and loungers the were were taken by people putting towels down and leaving them
Plus a large family was very noisy in the pool especially the kids and for a spa break it spoilt the relaxation
Food very good
We stayed in a poolside suite, but couldn’t get round the pool as there are not enough loungers , plenty of chairs
Also what chairs and loungers the were were taken by people putting towels down and leaving them
Plus a large family was very noisy in the pool especially the kids and for a spa break it spoilt the relaxation
Food very good
Martin
Great friendly service from all staff. Beautiful property. Delicious food
Duncan
Very good hotel in excellent location for Helmsley with great spa facilities. Slightly disappointed with quality of cleaning of room with no drinks or toiletry replenishment after the first nights stay. Good breakfast but food slow coming out of kitchen, not the waiting staffs fault though. Lovely lounges and excellent bar with helpful and welcoming staff.
Verified traveler
Disappointing
Room was very dimly lit. We weren’t aware that. There may be a number of steps between areas. Some steps had no bannisters to help people with limited mobility. Having been shown to our room up a short spiral flight of steps which I found difficult, again as there wasn’t really a rail to assist , no alternative was available on the day. I have been unable to find anything on the website which mentioned that room access might be difficult
Breakfast service could certainly be improved although we understand there might have been staffing issues.
We were able to hear conversations between our bedroom and next door which prevented us from going to sleep
We were quite disappointed in our stay
Breakfast service could certainly be improved although we understand there might have been staffing issues.
We were able to hear conversations between our bedroom and next door which prevented us from going to sleep
We were quite disappointed in our stay
Kaisha
Spa and facilities were nice and clean. Only issue was the church bells that rang quite frequently and they were noisy. However overall was a lovely night away.
Jayne
The perfect getaway
Perfect place, automatic upgrade with it being my husband’s birthday. The only little downside for us was the food. It was very fancy! Alacarte. We prefer more simple haha, but if you like that sort of food then it’s perfect. Staff all amazing!
Wendy
Great stay second time there in 5 weeks. Grest staff lovely pool area. Will be vack!
Lorraine
Relaxing 2 day break
Our first visit to the Feversham, on recommendation from friends who had stayed 5 wks ago and wanted to come back again. Really enjoyed our stay. Our spa suite was fabulous, overlooking the pool with a balcony. We had dinner on the first night and the food and service was excellent. The cooked breakfast was excellent too but the cold buffet was a bit limited. Would have liked more fresh fruit selection. Quite a wait after ordering a second tea & coffee but it was a busy morning and the young boys who were serving needed a gentle reminder. Overall, we loved our stay and would definitely recommend it and would come back again if in the area
Jonny
Fantastic Stay
Fantastic stay. The pool side suites are excellent. The heated pool is brilliant. Great attention to detail and service.
Christopher
We were left cards & chocolates in our room, a special touch. The ladies around the pool were lovely & very friendly, looked after us.
Michelle
Nice, comfy pool side suite
We enjoyed our stay, lovely pool side suite with lots of space, comfy bed and nice outside area. The facilities were good, only criticism is the pool was not very warm. Breakfast was fine, service fine. We'd stay again.
Alan
Everything was good nice place to stay and visit
leon
Staff where excellent, the spa was nice and the food was great if some what limited. Feel like parts of the hotel need an update or a deep clean.
Wendy
Great Stay
We have just stayed at the Feversham Arms for two nights with friends. We had a great stay, so much so, we have just booked with another two friends for next month! See you then!
Debra
Beautiful boutique hotel with spa. We love this hotel so much! Wonderfully appointed bedrooms and social spaces and the best food ever. Spa is gorgeous. One of our favourite places. Highly recommended
Andy
A short stay. Room was okay , in the older part of the hotel. The older rooms need to be refurbished at somepoint …. Nice to have access to the spa and outdoor swimming pool.
Samuel
Lovely 1 night spa break. All easy and will be returning.
Emma
Underwhelmed
This was on my bucket list and sadly the room let us down. We stayed in a classic double room (only type available at the time of booking) which was not worth £200 a night. Old terrible pine furniture and terrible grey paint in the bathroom. Carpet was old and needed replacing and the 'wardrobe' was a cupboard that didn't close.
However the service was fantastic and the staff were all friendly and excellent. I loved the outdoor pool and spa facilities (very busy at check in time). Dog friendly hotel but overall, not the 'wow' I was expecting.
However the service was fantastic and the staff were all friendly and excellent. I loved the outdoor pool and spa facilities (very busy at check in time). Dog friendly hotel but overall, not the 'wow' I was expecting.
Verified traveler
Third and last visit.
This was our third stay - we won’t go again. Even for a ‘classic’ room, our room (4) was not acceptable. Cold room (single glazed, ineffectual old radiator), very thin ‘quilt’ on bed and no extra blankets. Early 1980s decor, mismatched and shabby furniture. No room for a stool or chair at ‘dressing table’ . Shower pressure very poor and hot water only available from smaller shower head!? Black hairs in both coffee mugs when we arrived. Questionable old carpet. Huge dips in bed mattress, toilet felt like it was trying to tip or slide you off. Poor quality toiletries which seemed only half full (despite already being tiny). We booked for two nights and checked out after one.
Paul
Excellent service, good quality food, comfortable stay.
Verified traveler
Poor quality
Very poor accommodation that is in need of remedial work. Poor cleanliness. Will not stay again. Really disappointed
D S
The place is lovely but unfortunately the pool was far too cold to swim in, especially in the winter months. That was one of the main reasons for choosing this hotel.
Liam
We stayed for two nights and our stay was fantastic.
The rooms were spacious and clean, which had a bath as well a separate shower. Staff were very attentive, and the food was possibly the best we have ever had, it was amazing! First time here and we will definitely be back in the future. Liam & Lewis (Room 27).
The rooms were spacious and clean, which had a bath as well a separate shower. Staff were very attentive, and the food was possibly the best we have ever had, it was amazing! First time here and we will definitely be back in the future. Liam & Lewis (Room 27).
Gemma
The Feversham is a great place to stay in Helmsley for many reasons including pool and spa facilities, food, location, parking included and mostly the amazing staff.
However the rooms are a little tired and considering the Feversham isn’t the cheapest place to stay I would expect a higher standard, we stayed in a mid range price room, with a separate living area with log burner, bedroom and bathroom but it was tired and some things were damaged and dirty (a rip in the bed base, dirty marks on the fabric headboard, build up around the bathroom basin tap, loose bath tap, dirty mark on paintwork in bathroom, dirty marks on the sofa arms in the living area, one of the bedroom robes had a hole in it).
The staff are really great, they are friendly yet professional, attentive and polite, nothing is too much trouble, everyone says hello when they see you, they work hard to provide a luxury quality stay.
However the rooms are a little tired and considering the Feversham isn’t the cheapest place to stay I would expect a higher standard, we stayed in a mid range price room, with a separate living area with log burner, bedroom and bathroom but it was tired and some things were damaged and dirty (a rip in the bed base, dirty marks on the fabric headboard, build up around the bathroom basin tap, loose bath tap, dirty mark on paintwork in bathroom, dirty marks on the sofa arms in the living area, one of the bedroom robes had a hole in it).
The staff are really great, they are friendly yet professional, attentive and polite, nothing is too much trouble, everyone says hello when they see you, they work hard to provide a luxury quality stay.
Location & surroundings
Feversham Arms Hotel and Verbena Spa
High Street, Helmsley, Helmsley, United Kingdom
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Feversham Arms Hotel and Verbena Spa
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