Name: Quality Inn Plant City - Lakeland
Address: 2003 South Frontage Rd, Plant City, 33563, US

2/10

Poor

19 Jul 2026

Bruny Magda

The motel not a hotel is so outdated.
The bath tub was so dirty , lot pf dust everywhere, dirty sheets , dirty towels
They stated free breakfast but its a joke no protein provided.
Please stay away from this place its very filthy 😫 waste of time and money.

Family_with_children

4/10

Poor

17 Jul 2026

Jamie

When I first arrived the man* helping me was rude when i didnt understand what he said he yelles it 3 times then my card declined because i forgot to unlock he said ( you dont have no money ? ) and started to help the person behind me ?!? Told him im ready now and he said I should've been ready!!! my room it was kinda warm so I put ac on hi coldest temp left for 30 min came back and still warm called front desk asked for me to come down and then the man* stated he has to check (why ask me to come down then?!) He arrived and seen i was lying or whatever he was trying to accomplish then switched rooms .

Self

2/10

Poor

13 Jul 2026

Daryl

They took and kept my money for the 3 days booked, then asked for deposit money afterwards. That adjusted amount per day was not advertised, and should have been asked for in the beginning. I had to get back in my car and drive home to Clearwater, in a storm.

Self

10/10

Exceptional

04 Jul 2026

Kaela

Fantastic staff! Super clean and great location

Partner

8/10

Excellent

25 Jun 2026

Emily

Had a fantastic time. Easy check in. Great location. Awesome amenities.

Family_with_children

2/10

Poor

21 Jun 2026

Glidecharly

Dirty room and room service was awful, came in the room for service left the floor dirty same bed sheet….. 👎👎👎👎👎👎👎👎👎

Self

2/10

Poor

19 Jun 2026

Keith

Expedia needs to remove this hotel from their list. Please send someone to this location to check it out I think they are rating themselves on Expedia because this place needs to be condemned.

Business

4/10

Poor

19 Jun 2026

Grace

I’ll start with the only good thing and that was the window shade. It had a nice feature that allowed me to adjust the amount of light coming through.
There was a dampness to the room that the air conditioner couldn’t solve. There was a dead palmetto bug on the floor. The floor was sticky. The bed covers were stained. The water pressure from the shower head was low. The shower curtain rod sagged causing the shower curtain to slide to the lowest point and not stay put during a shower. The breakfast offering was disappointing. I ended up eating a leftover from my dinner the night before.

Self

10/10

Exceptional

14 Jun 2026

Hailey

Clean, I didn't use all the amenities so I cant speak on those, the room is old but smells good and the sheets are clean.

6/10

Pleasant

14 Jun 2026

Liana

Estaba sucio el piso de la habitacion, estaba en reparacion la habitacion, el baño se mojaba todo afuera de la ducha y corria al cuarto, el desayuno ponen muy pocas cosas y tenias q llamar mucho al staff para poner y no alcanzaba lo q ponian, el aire acondicionado bueno la piscina buena, en general aceptable dentro de lo q cabe, las fotos del sitio no coinciden la pintura de la fachada

8/10

Excellent

10 Jun 2026

Merik

Convenient location, helpful staff, and great breakfast waffles. Shower water pressure low.

Self

2/10

Poor

09 Jun 2026

Chris

When I walked into the hotel to check in a man by the name of Monty K was extremely rude. There were some fees that were not disclosed and all I did was ask what they were for. I told him that I paid on hotels.com already and he said if I didn't like the policy i could leave. I asked for the terms and conditions and he once again tried to kick me out. I gave him my debit card for the deposit he said would be refunded, but I still have not seen the credit. We went into our room which was disgusting. There was a roach on the floor and mold in the bathroom. There was also mold on the icemaker. The water from the shower head smelled like sulfur. They never bothered to clean the room. I went to get toilet paper and towels on the 4th day from the front desk and an overweight woman named Jasmine told me she would put my name on the list for house keeping. I asked for these amenities at 8am. I went to the gym and to the pool. I went back to my room a few times but they didn't clean it. At 2pm I went back up to the desk to speak with Jasmine again and she said housekeeping wasn't her department. I spoke to the manager Mr Patel. He never looked me in the eye, and he told me they could take my towels and wash them, but it would take another hour. He refused to do anything about the bill or even say sorry for the wait. I have several other complaints, but there aren't enough characters allowed.

Friends_and_family Family

6/10

Pleasant

09 Jun 2026

Jana

The room was clean, but it looks like it was under some renovations. The air conditioner was exceptional. The microwave did not work. It was unplugged and I plugged it in and it automatically started, but you could not heat any food in it. The staff was exceptionally nice!

Self

8/10

Excellent

06 Jun 2026

Brianna

Clean,eeel krpt and the

10/10

Exceptional

27 May 2026

Zayra

Clean environment and very silent area.

Family

8/10

Excellent

26 May 2026

Maria

The staff tried their best
We were there with 2 rooms for 5 nights and not even once they came to clean the rooms. Every time we went to get breakfast
The bread was empty, no waffle mix, out of coffee. It seems like no one keeps us with the breakfast bar. The pool area was dirty with cigarettes and other types of smokes residues. WiFi in and out.

Family_with_children

4/10

Poor

26 May 2026

Eric james

2 day stay over Memorial Day. The bed linens were dirty with hair, makeup on the pillow cases and a smear of who knows what. It took multiple calls to have clean ones brought to the room.

The shower was worse than one you would find in a cheap camper. Almost no water pressure.

The first morning there was no more breakfast or coffee at 9:15 am and it was supposed to be open till 9:30. The second day had food, but don’t expect anything hot, like eggs or breakfast meats.

All the floors in the hallways looked like they hadn’t been vacuumed in weeks. You can’t just spray Fabuloso in the air and call it clean.

Partner

8/10

Excellent

23 May 2026

GARY

I basically got the hotel to use for the day - using the pool. But the room was clean, pool was nice & I felt safe. Would stay here again if we I needed a place to stay.

Self

4/10

Poor

22 May 2026

Bachy

Huele muy mal los pasillos apestan,no cambian las sabanas,no abastecen utensilios del baño.no recogen la basura, hay q pedir toallas, papel higiénico, jabon,el shampoo fatal,el desayuno pobre pobre y malo,encima no devuelven el dinero de la reserva.NO LO RECOMIENDO.
OJO..me salio una compra ONLINE y de mucho valor,menos mal me avisaron del banco y no acepte ese pago.Cuidado .

Partner

10/10

Exceptional

17 May 2026

Ana

Excelente

4/10

Poor

09 May 2026

Sophie

My room was not cleaned the during my stay. My bed was not made & trash wasn't emptied. I told staff and they sent someone to clean my room. When I got back the only thing they did was change my towels.

Partner

2/10

Poor

08 May 2026

SABRENA

Very rude mold not clean pool are spa rusted out table at pool I mean whole table was rusted

Partner

10/10

Exceptional

04 May 2026

Jimmy

We absolutely love this place and every time we come to Florida in this area we stay here! Jasmine at the front desk was absolutely fantastic! She is such a pleasant lady and we hope when we come back she is still there! She’s been the best one so far! She’s a great asset to this facility!!

Partner

4/10

Poor

24 Apr 2026

James

Room was just okay, breakfast was terrible and just waffles and cereal. They never refilled the coffee and had to ask the staff multiple times for it and they were annoyed by it.

Self

2/10

Poor

23 Apr 2026

lula

I am so sorry sometimes I don't have a choice but to stay here it's a place to lay my head put it that way it was very dirty

10/10

Exceptional

22 Apr 2026

Larry

Everything was good and clean

2/10

Poor

17 Apr 2026

amy

Previous occupant must have brought their cat without hotel approval, cat pissed on the bed, the bedspread had a piss stain on it and the down comforter had a urine stain and still smelled like ammonia - so great night sleep in a stank room

Partner

4/10

Poor

12 Apr 2026

amanda

It sucked was hot during the day

Partner

8/10

Excellent

12 Apr 2026

Doreen A

The gentleman that checked us in was very friendly. One of the bedside lamps was more of a strobe light than a bedside light, so we couldn't use it.Air conditioner was good. Was a little noisy with doors slamming. But was very nice at bedtime. Overall our stay was good and we would stay there again.

Partner

2/10

Poor

10 Apr 2026

Saeed

No

Self

4/10

Poor

10 Apr 2026

Amber

Rooms are very dirty.

Partner

2/10

Poor

06 Apr 2026

Cynthia

The hotel is older. It was not very friendly. Food was not good. Shower water was luke warm.

Partner

4/10

Poor

30 Mar 2026

Debra

I always appreciate to start a review with a compliment, so, I did very much enjoy the comfort of a Good mattress!
And the sheets and pillows were very nice and comfy as well.
Also, the hand soap was of good quality and made my hands feel clean.
BUT…
The overall cleanliness of the property was not great. My Husband went to the pool and the locker room was locked so no place to change in private. And there was a cigarette butt in the hot tub. Now, some of this is poor behavior is from guests but the garbages being stuffed to the full is on the staff.
I want to let you know, I never saw one bug of any kind during my stay, which I think is significant because it’s not pristine. I have managed a cleaning company before I retired, and I would have a long “punch list” for my staff.
Would I stay there again?
You know what? I probably would. Being that the other Hotels are double in price, I can live with it for a night or two. Overall, staff were good, breakfast was OK, they just need to amp up the cleaning. TV worked, coffee maker was clean and worked, and the mattress was clean and comfortable. So, because the price was more affordable, I may stay there again. Thank you!

Partner

2/10

Poor

29 Mar 2026

Violeta

Seems very old and pillows are dirty and yellow.

4/10

Poor

22 Mar 2026

Brenda

Not a welcoming experience, even the night clerk. Room condition is old and outdated and not very clean. The \"breakfast\" was very minimal and they ran out of yogurt before 9 on a Sunday and said they had no more.
The bed is on a metal frame and not very quiet.
Definately would not recommend this place, especially the amount they charge!!!

Partner

8/10

Excellent

19 Mar 2026

Allen

Never went to that area

2/10

Poor

18 Mar 2026

Nicholas

Dirty do not recommend

6/10

Pleasant

09 Mar 2026

Ntxawm

Time to get new bedsheets. You can tell they've been washed and used so many times over its lifespan, very dull and had stains. Room has no air circulation so had to keep air conditioning on. Staff was friendly. Easy check-in and checkout.

Partner

2/10

Poor

05 Mar 2026

Frankie

Room was literally falling apart. Curtain rod fell almost hit me, toilet clogged within the first couple house of being there. Staff friendly but no actual service of getting anything fix

Partner

4/10

Poor

03 Mar 2026

Joy

AC kept the room cool

Family

6/10

Pleasant

22 Feb 2026

Sandra

Wider variety for breakfast… eggs bacon
Spray for bugs in dining area… bug climbing on wall
Add smoke detector in room
Mop room floors… left socks dirty
Clean soap dispensers… mold

Family_with_children

6/10

Pleasant

20 Feb 2026

James

The whole facility was dated and the room was very thrown together with no attention to detail; floor was uneven, lights flickered, drywall holes from past fixtures, etc. location was bad as it is RIGHT OFFstaff was very nice but won’t be staying there again.

Family_with_children

2/10

Poor

28 Jan 2026

Teresa

Room was very worn.
Blankets had paint on them
We werent allow to use bathroom down stairs elevator wasinspection was expired for 3 years and didn't work all the time

6/10

Pleasant

25 Jan 2026

Tona

The AC unit did not work properly

Friends_and_family Friends

2/10

Poor

23 Jan 2026

Anthony J

Staff support, attitude , friendliness , customer service was rude, unprofessional , tasteless, disrespectful and needs an overhaul! I will NEVER staff here or recommend this place to anyone!

4/10

Poor

14 Jan 2026

Eric

The breakfast felt like something that the hotel put very luttle thought into. The options were few and nothing was well stocked. There was cereal available on one day but no milk. I mentioned to the person providing the breakfast services that there was nothing out only to get a dirty look and begrudgingly attempted to put items out.

Business Self

8/10

Excellent

13 Jan 2026

jonna

Staff was courteous room was clean

Friends_and_family Family

8/10

Excellent

12 Jan 2026

JAVIER

Breakfast was very limited

10/10

Exceptional

11 Jan 2026

Andres

The lady at check in was very helpful

Leisure Partner

2/10

Poor

10 Jan 2026

Kareline

This place was absolutely disgusting. The floors were greasy and grimy to walk on. The hallway smelled so bad. We immediately left. The gentleman at the front desk was extremely rude, burped in our face. And didn’t even give us a refund for us not staying there.

Friends_and_family Family

10/10

Exceptional

10 Jan 2026

Joshua

All around a good stay.

Friends_and_family Family

6/10

Pleasant

04 Jan 2026

Lydia

The room was in good condition, and the staff was friendly. I probably should have taken a room on the second or third floor, because I think my first floor room 117 was near the pool and had a slight smell, also it was near the entrance so I heard voices in the evenings.

Leisure Family

2/10

Poor

31 Dec 2025

Dereck

The room was stale and had a smell to it the staff was RUDE and extremely unhelpful. There is no water pressure in the bathrooms and a severe lack of hot water. The gym was wide open but all the machines were covered in caution tape, and the elevator stopped working at a certain point throughout the night. Would not recommend this hotel to anyone ever. The manager I'm assuming was rude and snobby and always had his whole family there just lounging in the lobby and it appeared they held their Christmas morning in the lobby which was a bit strange but I wasn't mad at it other than the fact they gave my son and I dirty looks for walking through the lobby like we were intruding on their Christmas morning.

10/10

Exceptional

30 Dec 2025

Douglas

Yes no issues clean room nice quite hotel

2/10

Poor

28 Dec 2025

Anthony E

This motel was nasty person in charge with very rude and inconsiderate the door locks were broken on the room overall was very nasty did not stay he said he would not refund anything even though we didn't even stay in the room

Leisure Family

2/10

Poor

15 Dec 2025

Margarita

Don’t waste your money at this place , We had a terrible experience, the room AC wasn’t functioning and there was a heavy foul smell in the room.

Family

4/10

Poor

14 Dec 2025

David

The room had smoke detectors. There was a hole instead. The floors were dirty with black dirt when wiped. There was hair on the floors and tub. The room smelled musky. There was cigarette burns on the sheets. It was not priced to reflect such low quality. We were there for one night, if we had been staying longer we would have not stayed there and moved to a different hotel. Very very disappointed.

Leisure Family

6/10

Pleasant

08 Dec 2025

Josh

The suite we stayed in the blackout curtains was to short they let light in on the sides. The key kept messing up to the room so Everytime we left we would have to get a new one made and the hot tub outside was disgusting. Other than that the bed was comfy and nice open room. Oh and no french vanilla I was one of the 1st people in the breakfast area and lady said they been out of creamer like if you knew that should have got some from store until more arrive bc can't drink coffee and not have cream

6/10

Pleasant

06 Dec 2025

Heather

Leaking sink tap, shower control was loose and kept rotating to cold.
Breakfast was fine.

Leisure Family

6/10

Pleasant

30 Nov 2025

Kathleen

Really needs an update. Fresh paint. New linen. Room was clean.

10/10

Exceptional

23 Nov 2025

Michelle

Clean room, actual blanket AND a bed cover. Easy check in, polite and friendly front desk.
Breakfast was just waffles, yogurt, muffins, grits, oatmeal, juice and cereal. But it was clean and a nice extra.

Business_and_leisure Partner

8/10

Excellent

14 Nov 2025

Michael

Quite

Business

10/10

Exceptional

03 Nov 2025

Marcos

Clean

Business

2/10

Poor

24 Oct 2025

Tracy

nothing it was nasty.

Leisure Family

2/10

Poor

22 Oct 2025

Matthew

This has to be the dirtiest hotel i ever stayed at and the whole place smells terrible.

Business Self

2/10

Poor

15 Oct 2025

Gary

didn't want it

Leisure Family

8/10

Excellent

12 Oct 2025

Kemeisha

Lovely

Leisure Family_with_children

8/10

Excellent

04 Oct 2025

Herbert

Yes

Leisure Family

4/10

Poor

28 Sep 2025

doreen

I feel like I overpaid for this room. I lived in Plant City for over 20 years. I went back down there for business. I will never be staying at this Motel again. Not worth the money I paid

Friends_and_family Family

4/10

Poor

26 Sep 2025

juan

Old property but clean

6/10

Pleasant

15 Sep 2025

Darlene

Older buildings, no usb plugs, no room cleaning until you leave, must ask for clean towels otherwise you won’t get any.

Business_and_leisure Partner

10/10

Exceptional

14 Sep 2025

robin

Nice staff and clean room. Pets allowed.

Leisure Family

4/10

Poor

14 Sep 2025

Nichole

The room we stayed in, the floor was really uneven and sticky. The air conditioning went out on us the 2nd night and they didn't even offer a discount for the inconvenience. It was hot.

Leisure Partner

6/10

Pleasant

14 Sep 2025

Santiago

The room had a really bad smell and the towles were dirty

Self

10/10

Exceptional

12 Sep 2025

Natalia

Always good customer service

Leisure Self

10/10

Exceptional

09 Sep 2025

Dr Janet

great

10/10

Exceptional

12 Aug 2025

Paul

Great

Leisure Self

10/10

Exceptional

11 Aug 2025

Michelle

Clean and comfortable! Updated, has working hot tub! Only complaint is the breakfast, they had no eggs and sausage like the other hotels in this chain. They had oatmeal, muffins/pastries/bagels, cereal, juice, yogurt, and waffles.

Business Family

2/10

Poor

06 Aug 2025

Sianna

DO NOT STAY HERE

DO NOT STAY HERE. Front desk agent took 20 minutes to check the person in front of me in and then another 20 minutes to check me in. Didn't even tell me anything about breakfast, checkout, etc. Just finally handed my room key and said the room number, didnt even tell me where the elevators were. Rude and no sense of customer service.

Then got to my room to find that it wasn't even the correct one with the correct beds. And the overwhelming stench of BO and filth was almost unbearable. Everything looked like it hadn't been cleaned in MONTHS. There wasn't a single surface in there that was clean. Even the floors were making the sticky noise with my shoes. There was even something thickly frozen inside the freezer! Poor cleanliness and failure to hold themselves to any type of standard. Don't waste your money. Go ANYWHERE else.

And on top of everything else, they charges my card 4 different times even though i had already paid in advanced through a third party booking.

Business

6/10

Pleasant

06 Aug 2025

Napoleon

I love the area

6/10

Pleasant

05 Aug 2025

Amanda

Pc

Ok

Partner

8/10

Excellent

04 Aug 2025

Walter

The breakfast was very poor, it was the worth that I ever seem.

Friends_and_family Family

2/10

Poor

03 Aug 2025

Nazmul

This property charged me $25 after 5 days of my check out. The front desk and the corporate office could not explain what the charges are for.
The hotel looks renovated from outside. I was given a “renovated” room which is noting but cheap vinyl floor and new paint. The furniture is old and sink faucet is old and discolored, the shower head constantly leaking. The bathroom floor and wall are all water damaged. This hotel truly doesn’t deserve the $90 rate. This is more like cheap one night stay and never look back $30 value.

Business Self

2/10

Poor

30 Jul 2025

Eric

The room smelled like cigarettes, floor tiles were damages from flooding, walls were water damaged, light switch was broken... bad

Business Friends

2/10

Poor

30 Jul 2025

Kara F.

Check in took 20 minutes, even though I was the only one checking in. Man at the counter did not communicate what the issue was, I had to continually ask if there was an issue. I finally received my key, go to my room, unlock the door to find it is already occupied!!! I return to the desk, the man is bewildered there was someone in the room already. Get a new room, luckily not occupied this time, I always check the mattress no matter where I stay and find a large urine stain, which is understandable, but use a mattress cover if you’re not going to replace it.
No hot water at 5am, no WiFi info provided. No customer service of any sort.

Business Self

10/10

Exceptional

26 Jul 2025

Kayla

Nice place

Leisure Partner

10/10

Exceptional

22 Jul 2025

Kayla

Good

Leisure Partner

10/10

Exceptional

21 Jul 2025

Kayla

Nice place I just wish they had more of a breakfast option

10/10

Exceptional

20 Jul 2025

Kayla

Good beds

Leisure Partner

4/10

Poor

19 Jul 2025

Tina

Have stated her befor and was all good My last stay in room 108 was the worst. Nosey from drive threw cars. Nosey from wahing machine banging the wall. Smelled like somethings dead in the room. Ice bucket was half full of mold water in it. My sister and i both came home sick with a sore through and caughting .Other rooms were nice but not this one. Staffs was very nice though.

Leisure Family_with_children

4/10

Poor

17 Jul 2025

Brian

Our room was nasty, the place was dirty and hardly anything worked.

10/10

Exceptional

08 Jul 2025

Anthony

Clean

Business Partner

10/10

Exceptional

06 Jul 2025

Janessa

Best stay i had with kids

2/10

Poor

30 Jun 2025

Verified traveler

Disgusting

The floors were disgusting. Covered in pubic hair like someone had just shaved.

Friends_and_family Family

8/10

Excellent

10 Jun 2025

Janet

It was fine, convenient to the Hospital, and to the 0place where family lived. I felt safe…and loved the handicapped room. The breakfast was less than stellar…but perhaps I was too early for it.

Friends_and_family Family

8/10

Excellent

07 Jun 2025

Kaitlyn

Good

10/10

Exceptional

07 Jun 2025

Yeney

Very convenient. Very comfortable

Business